Service Administrator Jobs in Holborn, Greater London
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a Team Lead (Horticultural Services) to lead the team at the Stud Nursery in Home Park, Hampton Court in providing a social enterprise and training resource for people to learn and develop skills, confidence and friendships.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Team Lead (Horticultural Services). You will be creative and independent thinker, with excellent management skills, who is able to support and empower the staff and volunteers at the Stud Nursery to create a welcoming and supportive environment for adults living with learning disabilities.
You are someone:
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Actively support and promote the charity's objectives across its core boroughs and contractual partnerships
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Critical Values in the delivery of this role
- To assess, plan and develop the wider multi–disciplinary use of the Stud as a community garden and ecologically sustainable resource by using the value of sustainability.
- Work with the Service Development Manager to maximise the value of partnership and the opportunities on site guaranteeing its development as a social enterprise and local training resource for people with a range of disabilities and enduring mental health support needs.
- Employ the values of professionalism and staff recognition and support staff, volunteers and those working on site to diversify its working environment and increase its revenues through product development, sales, and corporate relationships.
- Work with the Service Development Manager, staff, clients and Stud volunteers to increase access to the site as a community and therapeutic space and encourage the values of empowerment and independence.
Key Responsibilities for this role
- To support the Service Development Manager, Skills and Activities Coordinator, Support Staff and Volunteers in leading the development of the Stud Nursery as a viable social enterprise
- To ensure there is a weekly, monthly and seasonal horticulture plan in place (created in partnership with the Support Workers) which reflects the resources needed for client activities, product sales development and events
- To advise and support the Skills and Activities Coordinator in developing practical skills and/or qualification for people/groups using and supporting the sites development to encourage independence and empowerment
- To mentor and coach those using the sites services to lead and shape the sites programme of development as a sustainable community space and social enterprise.
- Work one Saturday per month, as agreed with the Service Development Manager, to open the nursery to volunteer project gardeners, and as a produce sale point to the local community
- In collaboration with the Skills and Activities Coordinator and Admin Support, to ensure all Health and Safety requirements are met, including site and individual risk assessments, and regularly reviewed to ensure a level of professionalism is being kept at all times
- To manage the Support Workers and Skills and Activities Coordinator, and support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services and to ensure staff recognition is held as a core value.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Our client, a leading London University is currently looking to recruit a proactive and dynamic Centre Administrator/PA, on a temporary, full-time basis (35 hours) for 3-months. The post will be hybrid working, with 5 days on-site at their campus in Central London.
Key responsibilities for this post will include:
- Providing administrative and secretarial support to the centre leadership team including diary management, organising travel and accommodation, and providing reminders for appointments and deadlines.
- Responsibility for the recruitment and HR processes for staff and students in the centre, including ensuring that information in the database is kept accurate and up-to-date.
- Assisting in the planning and organisation of centre activities.
- Acting as one of the main administrative points for the centre, liaising with both internal and external stakeholders, including colleagues across the institution to ensure the smooth running of services within the centre.
- Contributing to the development and production of centre documentation (e.g. newsletters, websites, posters, reports and guidelines) using appropriate software.
- Financial administration, including raising purchase orders and processing invoices, and liaising with the purchasing office to ensure cost-effectiveness in the day-to-day running of the centre.
- Coordinating, arranging, and supporting meetings.
To be considered for this post, you will have:
- Previous experience within a similar role within the higher education or wider not-for-profit sectors.
- Experience of diary and agenda management, and time-management.
- Excellent interpersonal and communication skills, a keen attention to detail and organisational skills.,
- Experience managing and prioritising a varied workload, working well under pressure and a flexible attitude to work.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
This is an exciting opportunity to join an ambitious team delivering vital services across Haringey, supporting the wellbeing and mental health of our diverse community. There has never been a better time to join Mind in Haringey with lots of new and exciting services and projects to deliver!
The purpose of this role is to develop, co-ordinate and deliver administrative procedures and systems to support the services and work of Mind in Haringey. The Admin Officer is a key member of the central services team, ensuring the smooth operation of all services that take place in the organisation.
Supported Accommodation Worker (Future Roots Project)
Salary Banding: £27,500 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion.
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
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Manage a varied caseload with differing timescales and deadlines.
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Be involved in the screening and interview process of potential new Housemates.
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Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
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Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s ASDAN training package.
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To identify any risk factors and ensure appropriate measures are in place.
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Sleep at the accommodation overnight on an adhoc basis and in the case of an emergency or organsiational need. An additional payment will be made to cover for any overnight shifts required,
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Report any safeguarding (child protection) concerns to your line-manager and refer as appropriate
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Be part of a team responsible to ensure the property is meeting all requiredstandards, which will include:
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Regular Health and Safety checks
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Co-ordinating Building maintenance
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Risk Assessments
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To promote and facilitate Youth Engagement across the service
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Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
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Ensure all service administration tasks are completed to a high standard and in a timely manner.
- Immerse hyh’s values into your professional practice at all times.
- Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
- Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
- Work as part of a team by supporting, communicating, and engaging with your colleagues.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link or QR code to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 11th November 2024 and if successful there will be a personal interview stage held on 13th November 2024. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.
We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.
Will you join us?
SANE is now looking to recruit a Remote Services Officer to join our Services Team.
SANE would love to hear from anyone with experience and enthusiasm for working in mental health. The Remote Services Officer will be part of our growing remote services workstream, working closely with the Remote Services Coordinator to develop our remote services.
We are looking for an individual with experience within a mental health related working environment, relevant volunteering, or have a strong interest in mental health. We are hoping you can bring your interest and your experience and add to our growing team.
At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
The closing date for all applications is Midday on Wednesday 23rd October 2024.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.
We are committed to equal opportunities and welcome applications from all sections of the community.
Job Description
1. Maintain remote volunteer overview in line with remote volunteer agreement and guidelines working closely with Remote Services Coordinator
2. Ensure all administrative work associated with the remote volunteer programme is completed accurately and in a timely manner
3. Support with remote training and events calendar as well as planning of training sessions and events
4. Support recruitment, training and induction of new remote volunteers
5. Research and assist with implementing new support services for remote services
6. Liaise with team members from other SANE work streams
7. Share information with your team both verbally and in writing, to ensure effective handover to colleagues
8. Work as part of a team to build understanding and use your knowledge and experience to ensure our volunteers and callers are effectively supported
9. Record work in accordance with SANE’s organisational systems
10. Work closely with the communication, media and fundraising teams to ensure the voice and experiences of our callers is effectively communicated, including the provision of case-studies
11. Work within SANE’s values and policies & procedural guidelines at all times
12. Keep abreast of and work in accordance with relevant legislation and regulatory standards
13. Understand and work within SANE’s safeguarding framework
14. Ensure all work is in line with the Equality Act
15. Keep volunteers up to date with any key service information or legal or procedural changes, as appropriate
16. Ensure that any issues or concerns are discussed with a line manager
17. Attend supervisions and appraisals, and contribute to team meetings
18. Have a commitment to personal, volunteer and team development and your own well-being
19. Be self-sufficient in terms of IT, and oversee any health and safety matters which may arise whilst on the shift
20. Undertake any other duties commensurate with this role.
Person Specification
Experience
1. Experience of working with people with mental health conditions/mental illnesses and families and carers
2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services
3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service
4. Experience of writing high quality short reports
5. Experience of planning and delivering training
Knowledge and Qualifications
6.Good general knowledge of the mental health system, access, treatment and common relevant legislation; and available support structures for people with mental illnesses and carers
Personal Qualities
7. The ability to support remote volunteers and provide them with support.
8. Be able to work with distressing and challenging content and ensure self-care
9. A work ethos underpinned by a commitment to equality and diversity
10. An understanding of and ability to work within appropriate professional boundaries
Skills
11. Excellent interpersonal and communication skills – both verbally and in writing
12. Committed to and able to adhere to organisational policies and procedures, especially regarding safeguarding and confidentiality
13. Able to work independently, flexibly and as part of a team
14. Good self-awareness
15. Effective organisational and planning skills
16. Proficient in IT packages including Word, Excel and Outlook, and ability (with training where necessary) to input and extract data from relevant databases
The client requests no contact from agencies or media sales.
Cosmic supports the children’s and neonatal intensive care units at St Mary’s and Queen Charlotte’s Hospitals in London. The charity funds vital medical equipment, provides family support services, and enables staff training and education. Cosmic also contributes to groundbreaking research to improve care for critically ill children and babies. Through these efforts, the charity helps deliver exceptional care and emotional support to families during challenging times.
At Cosmic the Service Delivery Manager role will be pivotal in enhancing collaboration between Cosmic and NHS units across two hospital sites. This newly created role focuses on managing critical service delivery projects and campaigns.
Key responsibilities include building relationships within the PICU (Paediatric Intensive Care Unit) and NICU (Neonatal Intensive Care Unit), promoting Cosmic’s mission, and managing health campaigns and projects. The postholder will also implement data metrics to assess service impact and report findings to stakeholders.
The ideal candidate will possess strong project management skills, experience in stakeholder engagement, and a knack for data analysis. This role offers the opportunity to work with a small but very supportive and motivated team at a crucial and exciting time of growth.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Citizens Advice Tandridge District have an exciting opportunity to join our small friendly advice team as an Advice Service Manager, working in our Caterham and Oxted offices.
The successful candidate will be responsible for and have:
· Great interpersonal skills and an advice background to manage our advice services.
· They will be responsible for the day to day delivery of our advertised advice services, including supporting training, overseeing and supervising the quality of advice given and managing performance of staff and volunteers.
· The ability to bring out the best in the team, as well as to ensure the highest quality of advice across our core service and varied projects.
· Be a trained Advice Session Supervisor/ or knowledgeable generalist adviser/caseworker and/or willing to complete the appropriate training.
· You will be part of the senior management team, inputting into the running of the office, developing relationships with relevant stakeholders and funders where appropriate and promoting our service.
· You will ensure new initiatives are implemented smoothly and that volunteers, staff and supervisors are appropriately supported and developed.
· The role includes providing cover for Advice Session Supervisors and filling short-term gaps in staffing as necessary.
· We will consider applicants who have experience of working in the advice sector and of managing volunteers
Joining Citizens Advice means becoming part of a team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every people’s live and contributes to a greater cause, we’d love to hear from you.
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
Prospectus is excited to be supporting Barnardo’s a UK children's charity with their search for a new Supporter Services & Fulfilment Executive.
Barnardo’s runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.
As the Supporter Services & Fulfilment Executive, you will be responsible for playing a key role in ensuring fundraising administration processes are effective and efficient as possible. This will involve working across the whole of the fundraising directorate to implement changes that benefit supporters as well as the fundraising teams. This role will also include managing some third-party service providers who support various fundraising activities throughout the year.
To be successful as the Supporter Services & Fulfilment Executive you will have proven experience in supporter care processes to ensure excellent engagement and loyalty. You will need a detailed orientated approach and equally have good account management capabilities. As a key contact to supporters, you will also have excellent communication skills and be able to use data effectively.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.
Location is flexible, but the team often meet in the London offices monthly. The salary for this role is £28,951 - £37,224.
If you are interested in applying to this Supporter Services & Fulfilment Executive position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Department: Network Strategy and Standards
Location: Blended between office and home (England and Wales). Time in office negotiable
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We strive to ensure that as many people as possible can benefit from high quality advice services. We place client protection and care at the heart of our service, and as such we are currently looking for a passionate and enthusiastic Client Services Officer to put our client-focused philosophy into practice.
Your remit will include ensuring that all complainants are responded to in a timely, efficient manner, ensuring that the relevant complaints procedure is diligently followed at all times. Moreover, you will be responsible for implementing the processes and systems for providing criminal records screening for Citizens Advice service paid staff and volunteers in England and Wales.
This post will require you to make decisions relating to the appropriate response to complainants by email, phone, letter and/or social media, therefore you will demonstrate the capacity to use judgement under pressure, and you’ll also possess excellent written and verbal communication skills. Previous experience in a customer service focused environment is essential.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
In the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
We are recruiting for a Deputy Service Manager to join our team in Southwark; the scope on this job involves….
Job Title: Deputy Service Manager
Location: Southwark
Salary: £37,635 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic violence. In this role you will provide line management and support to staff who work with and help women and their children who are experiencing violence and men who experience violence in their relationships. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Closing date: 9am on 21 October 2024
Interview dates: 29 and 30 October 2024
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The London Diocesan Fund (LDF) is seeking an Administration Assistant for the Bishop of Edmonton to play a crucial role within the Parish Area Support (Edmonton) team, based at Causton Street.
Job Summary
The Administration Assistant provides comprehensive support to the Bishop of the Edmonton Episcopal area. This includes handling communications, managing schedules, maintaining records, and assisting with safeguarding. Strong organizational skills and confidentiality are essential.
Job Responsibilities
Administrative
- Handle mail, inquiries, telephone calls, and emails to ensure smooth communication.
- Manage the Bishop’s diary and inbox daily, resolving scheduling conflicts.
- Draft letters, memos, and documents as requested.
- Maintain central databases (People System, CMS, Crockfords).
- Liaise with the Director of Ministry for ordination ceremonies.
- Coordinate domestic and international travel for the Bishop.
- Organize meetings, set agendas, take minutes, and distribute them.
- Compile the diocesan newsletter and communications.
- Ensure confidentiality in handling sensitive documents.
- Assist with the renewal and issuance of permissions for clergy and laity.
- Maintain awareness of significant events (confirmations, ordinations, etc.).
Reception and Hospitality
- Provide a professional welcome to visitors.
- Coordinate events, such as seminars, conferences, interviews, and social gatherings. Liaise with external parties to ensure successful execution.
Safeguarding
- Ensure safer recruitment processes, working with the HR team on checks.
- Monitor visa status for clergy without British citizenship.
- Track DBS checks and safeguarding training for clergy and licensed ministers.
- Manage clergy ‘blue files’ in line with GDPR and statutory requirements.
- Handle sensitive safeguarding concerns, identifying appropriate actions.
- Respond to pastoral situations such as clergy in crisis or safeguarding concerns.
Other Duties
- Perform other duties commensurate with the role, contributing to the diocesan team’s success.
Person Specification
Essential
- Proven experience in an administration role.
- Strong organizational skills and administrative efficiency.
- Proficient in MS Office (Word, Excel, Outlook).
- Ability to maintain confidentiality and adhere to safeguarding policies.
- Excellent literacy and numeracy skills.
- Ability to manage workloads under pressure and meet deadlines.
- Empathy with the Church of England’s mission and values.
- Right to work in the UK.
Desirable
- Educated to A-Level or equivalent.
- Administration-related qualification or relevant experience.
- Some understanding of the Church of England structures.
Equality, Diversity, and Inclusion
The Diocese of London is committed to a diverse and inclusive workforce. We encourage applications from individuals of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people, who are under-represented in our clergy and workforce.
Safeguarding
The Diocese of London is committed to safeguarding children, young people, and vulnerable adults.
Benefits
- Competitive remuneration package.
- 27 annual leave days, rising to 30 after 5 years, plus bank holidays.
- 15% employer pension contribution with salary sacrifice.
- Death-in-service benefit (x3 basic salary).
- Enhanced maternity leave of six months full pay after 12 months.
- Season ticket loans for public transport.
- Access to Benenden Health Insurance and EAP counselling.
- Up to £100 for eye tests and contribution toward spectacles.
- Two additional paid days for community volunteering.
Interviews will be held on 31st October 2024 (via Zoom).
I am happy to be supporting a leading London university in their search for a temporary HR Services Payroll Advisor. The post holder will provide guidance, advice, and information to employees and managers on complex pay and overpayment queries.
This post will run from early November to early May 2025 in the first instance. You will be required on site in central London roughly 60% of the week, and the remainder remote.
In this role you will be required to carry out manual payroll checks and assist with overpayment cases and debt collection activities. The ideal candidate will have:
- A comprehensive knowledge of PAYE and Payroll Procedures including processing statutory payments and manual calculations.
- Experience of using a HR and payroll database (Oracle would be an advantage).
- High level of numeracy skills with the ability to undertake manual and often complex calculations, supported by the use of spreadsheets.
- Relevant experience of working within a payroll team processing a payroll and providing teamwork and support in order to ensure all relevant actions have been undertaken by relevant deadlines.
- Experience of internal or external audits
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Please note that you will be required to complete a cover page to apply for this role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Are you ready to step up in your career and join Barnardo’s as a Supporter Services and Fulfilment Executive? We are delighted to be searching for an excellent candidate to fulfil this role. Barnardo’s seeks to ensure that children and young people feel safer and happier by running specialist services across the UK and campaigning to make a change.
This role will manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. As part of the role, you will manage the stock, storage and fulfilment of all of Barnardo’s new and existing fundraising and marketing materials, ensuring all compliance requirements are met, and operating the procedures and storage services for the team. You will develop and maintain performance reports as required, and will manage, manipulate and update data from multiple sources. You will manage the thanking processes used internally and externally and all associated service suppliers, meeting the needs of supporters, whilst also operating payroll giving administration, processing data and leading the onboarding process of new supporters.
To be successful in the role of Supporter Services and Fulfilment Executive you will need:
- Significant experience working with third-party service providers obtained from the commercial or charity sectors
- Experience developing and introducing systems and processes that improve efficiencies and effectiveness whilst saving costs
- Customer Relationship Management database experience, such as Salesforce
- Experience managing warehousing, stock, and fulfilment services
- Experience developing and working with Gift Aid
Salary: £28,000 - £37,000
Contract: Full-time, permanent
Location: Barkingside, London/ hybrid
Deadline: 31st October
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Job title: Fundraising and Legacy Administrator
Reports to: Individual Giving Manager
Salary: £15,900 per annum (£26,500 FTE)
Contract: 3 days (21 hours) per week, fixed term until end of December 2024
Location: Westminster, London
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator.
This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.
Please refer to the job description for further information.
In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
1. Please tell us about your previous experience working in the charity sector (max. 100 words).
2. Please tell about your experience using a CRM database (max. 100 words).
3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).
We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
The client requests no contact from agencies or media sales.