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We are seeking a dedicated Social Media Volunteer to support the development and delivery of engaging, informative and professional content across our social media platforms.

This role is particularly suited to someone with an understanding of SEND legislation, an interest in children's educational rights and a passion for making complex information accessible to families.

You will play an important role in raising awareness of our free services, promoting our online parent support groups and educational events, and creating informative resources that empower parents and carers.

Key Responsibilities

• Design professional, engaging and accessible social media graphics, including information posters and educational resources.
• Create informative content relating to SEND legislation, EHCPs, EHC needs assessments, SEN Support and children's educational rights.
• Promote our free advocacy services, volunteer opportunities, parent support groups and upcoming events.
• Respond to social media messages, signposting them to our website or admin email
• Support the planning and scheduling of social media content.
• Help develop awareness campaigns relating to SEND rights, inclusion and education.
• Ensure information shared is accurate, accessible and consistent with our organisation's values and branding.
• Work collaboratively with our wider volunteer team to develop content ideas.

Skills and Experience

Essential:

• A good understanding of the SEND system in England and some knowledge of SEND legislation.
• Strong written communication skills, with excellent attention to detail.
• Confidence using Canva or similar graphic design software.
• The ability to create clear, professional and visually engaging content.
• Good organisational skills and the ability to work independently.
• A genuine commitment to supporting children and young people with SEND and their families.
• Reliability, professionalism and a willingness to work collaboratively.

Desirable:

• Previous experience managing or creating content for social media platforms.
• Knowledge of the Children and Families Act 2014, SEND Regulations and SEND Code of Practice.
• Experience working or volunteering within SEND, education, advocacy or the charity sector.
• An understanding of accessibility and inclusive communication.

Formal qualifications are not essential. We welcome applications from individuals with relevant professional experience, lived experience or a strong understanding of SEND.

What We Offer

• A fully remote volunteering opportunity with flexible hours.
• The opportunity to join a supportive and passionate volunteer team.
• Valuable experience within a growing SEND advocacy organisation.
• Opportunities to develop skills in social media, communications and SEND advocacy.
• The chance to make a meaningful difference to families navigating the SEND system.
• Ongoing guidance and support from our team.