Volunteer roles

Position: Photographer (Volunteer)
Club: Kenningwell United Women’s Football Club (KUWFC)
Location:South London (Griffin Sports Ground, Dulwich Village; JAGS Sports Club, Red Post Hill)
Commitment: Up to 3 hours per week

About Us

Kenningwell United WFC is a non-profit women’s football club competing in the Greater London Women’s Football League. As part of the She’s Got Skills collective, we are committed to celebrating and promoting women’s football, wellbeing, and community.

Role Overview

We are seeking a creative and enthusiastic Volunteer Photographer to capture the energy and spirit of our matches, training sessions, and club events. This is a fantastic opportunity for anyone looking to build their sports photography portfolio and support grassroots football.

Key Responsibilities

- Attend home matches (and/or training sessions or events) to take high-quality photos of players, staff, and supporters

- Edit and prepare images for use on the club’s website, social media, and promotional materials

- Work with club staff to highlight key moments and stories

- Ensure all content reflects the club’s values and promotes a positive image

- Volunteer up to 3 hours per week (including shooting and editing)

Requirements

- Experience or strong interest in photography (students and hobbyists welcome)

- Access to your own camera equipment 
 
- Good communication skills and ability to work independently

- Enthusiasm for women’s football and community sport

- Availability for some weekend matches or training sessions

What We Offer

- Flexible, supportive volunteering environment 
 
- Opportunity to build your sports photography portfolio

- Credits and exposure through club media 
 
- References for future opportunities

To Apply:
Email a brief note about your experience and interest, and CV 

Position: Marketing Volunteer
Club: Kenningwell United Women’s Football Club (KUWFC)
Location: Remote / South London
Commitment:Up to 3 hours per week

About Us
Kenningwell United WFC is a non-profit women’s football club competing in the Greater London Women’s Football League. As part of the She’s Got Skills collective, we are dedicated to promoting women’s football, wellbeing, and community engagement.

Role Overview
We’re seeking a proactive and creative Marketing Volunteer to help promote our club, attract new players and supporters, and boost our local profile. This is a great opportunity for anyone interested in gaining hands-on experience in sports marketing and supporting grassroots football.

Key Responsibilities
- Assist in planning and executing marketing campaigns for club activities, matches, and events
- Create engaging content for flyers, newsletters, and online platforms
- Help grow our audience and promote the club within the local community 
 
- Liaise with club staff, social media, and journalism volunteers for consistent messaging
- Work flexibly and independently, contributing up to 3 hours per week

Requirements
- Keen interest in marketing, communications, or promotions (students/hobbyists welcome)
- Good communication and organizational skills

- Creativity and ability to generate content ideas

- Familiarity with social media, email marketing, or basic design tools (desirable)
- Enthusiasm for women’s football and community sport

What We Offer
- Flexible, remote volunteering
- Opportunity to build your marketing portfolio
- Friendly, supportive team environment
- References for future opportunities

To Apply:
Email a brief note about your experience and CV
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Volunteer Journalist – Supercharge Your CV with KUWFC!

Are you ready to capture the drama, passion, and power of women’s football? Kenningwell United Women’s Football Club (KUWFC) isn’t just a team—it’s a movement. As a dynamic, non-profit club competing in National League Tier 7, KUWFC is dedicated to making football accessible to women of every background, championing inclusion, wellbeing, and community engagement.

Why Volunteer as a Journalist with KUWFC?

Tell the stories of South London’s rising stars and the trailblazing women who are changing the game
Work alongside ex-Chelsea professionals, and connect with elite clubs like Crystal Palace and London City Lionesses (National Super League)

Gain hands-on experience with cutting-edge sports tech and analytics** (Kubios and Elite HRV systems)—add depth to your reporting and CV
-Build your network in the world of football and media

-Receive professional references and enhance your CV for future journalism, media, or sports roles

At KUWFC, you’ll be embedded in a fast-paced, ambitious club where every match, every training session, and every player has a story. Capture our triumphs, document our journey, and help inspire the next generation of female footballers.

Who We’re Looking For
- Students or recent graduates in journalism, media, sports reporting, or related fields
- Creative, enthusiastic storytellers with a passion for women’s football and community sport
- Confident communicators, eager to learn and grow
- Able to volunteer up to 3 hours per week (flexible around your schedule)

What You’ll Get:
- Flexible volunteering that fits your studies and life
- A supportive, welcoming club environment
- Real-world experience in sports journalism and media
- References and portfolio pieces to launch your career
- The chance to be part of a vibrant, growing women’s football community

Ready to join the front lines of women’s football and make your voice heard?
Email us a brief note about your experience and your CV!

Kenningwell United WFC welcomes volunteers from all backgrounds. Help us tell our story—and inspire the next generation!

Social Media Volunteer (Up to 3 hours/week)
Kenningwell United Women’s Football Club (KUWFC) 
Remote / South London

Do you LIVE and BREATHE social media? Are you fired up about women’s football and storytelling?
Kenningwell United WFC is on the hunt for a dynamic, creative Social Media Volunteer to help us light up our channels and share the magic of our club with the world! This is your chance to be at the heart of the action, connecting fans, players, and the community through your digital creativity.

What you’ll do:
- Craft vibrant, eye-catching posts, stories, reels, and videos that capture the energy of our matches, players, and club life
- Share real-time updates, behind-the-scenes moments, and inspiring stories
- Spark conversations and engage our growing online community—bring our fans closer to the game
- Collaborate with players, coaches, and media team to brainstorm, plan, and schedule content
- Track engagement and experiment with new ideas to boost our reach and impact

Who you are: 
- Obsessed with social media and digital storytelling—Instagram, Twitter, TikTok, Facebook, you name it!
- Bursting with creativity, energy, and fresh ideas
- Confident communicator and team player
- Passionate about women’s football, equality, and community spirit
- Eager to volunteer up to 3 hours a week (flexible around your schedule)
- Experienced with Canva, video editing, or social media analytics? Even better!

What you’ll get:
- Freedom to express your creativity and shape our online voice
- Real-world experience at the crossroads of sport and media
- Your work in front of thousands—build your portfolio and grow your reputation
- A supportive, fun, and welcoming club environment
- References and credits to power your next step—whether study, career, or both
- The chance to inspire, connect, and make a difference in women’s football

Ready to take our club to the next level? 
Send your CV, a brief note about your experience, 

Kenningwell United WFC welcomes volunteers from all backgrounds. Come help us tell our story—and grow the game for every girl and woman in South London!

Head of Journalism (Volunteer)
Kenningwell United Women’s Football Club (KUWFC) 
Remote / South London (occasional match attendance encouraged)  Peckham/Dulwish 
Commitment: Up to 3 hours per week

About Us 
Kenningwell United WFC is a non-profit women’s football team in the Greater London Women’s Football League. As part of the She’s Got Skills collective, we celebrate and promote women’s football, wellbeing, and inclusion.

Role Overview
Are you ready to lead and inspire? We’re seeking a creative, motivated Head of Journalism (Volunteer) to shape our club’s media voice and storytelling. This is an exciting opportunity for anyone passionate about sports journalism, leadership, and championing women’s grassroots football.

What you’ll do:
- Plan and produce compelling match reports, interviews, features, and news for our website and social channels
- Coordinate and support a small team of volunteer writers (if applicable)
- Work closely with coaches, players, and staff to uncover stories and insights
- Ensure all content reflects our values of inclusion, accuracy, and positivity
- Work flexibly—manage your own schedule (up to 3 hours/week)

What we’re looking for: 
- Strong writing, editing, and communication skills
- Experience in journalism, media, or content creation (students, graduates, and experienced writers welcome)
- Passion for women’s football and community sport
- Ability to work independently and manage a small team
- Familiarity with social media and web publishing (a plus)

What we offer:
- Flexible, remote volunteering
- Supportive, collaborative club environment
- Opportunities for leadership and portfolio development
- Published credits and references for your future career
- Ability to make a real impact in promoting women’s football

How to Apply:
Email a brief note about your experience and your CV   

Kenningwell United WFC welcomes volunteers from all backgrounds. Help us tell our story and inspire the next generation of women’s footballers!

 ⚽️ Volunteer Football Coach Wanted! ⚽️

Kenningwell United Women’s Football Club (KUWFC) – Tier 7 National League
Dulwich/Peckham | Flexible, up to 9 hrs/week

Ready to make your mark in women’s football?
Kenningwell United WFC is searching for a passionate, qualified coach to lead our ambitious first team and spark the next wave of talent in South London! If you believe in equality, teamwork, and unlocking potential, this is your chance to be a game-changer and help shape the future of women’s football.

What Makes KUWFC Special?

We compete in National League Tier 7 – the heart of grassroots football in South London

Strong connections with Crystal Palace and London City Lionesses (National Super League clubs)
Work alongside ex-Chelsea professionals
Proud members of She’s Got Skills collective championing wellbeing, inclusion, and community engagement

We use Kubios and Elite HRV systems for athlete monitoring** – giving you access to cutting-edge sports science

 What You’ll Do:
- ⚡ Deliver high-energy training sessions to build skills, fitness, and confidence
- ⚡ Coach the team on match days and club events—bring your tactical flair!
- ⚡ Champion a positive, inclusive team culture where every player thrives
- ⚡ Collaborate with club leaders and volunteers to drive our mission forward
- ⚡ Offer feedback and support that lifts players—and the whole squad

What We’re Looking For:
✔ UEFA C Diploma (minimum) or higher
✔ Experience coaching women or girls (preferred, not essential)
✔ Motivator, organiser, and communicator extraordinaire
✔ Passion for women’s sport and community impact
✔ DBS check (we can help arrange)
✔ Female coaches encouraged—bring your energy!

Why Coach With KUWFC?
- �� Lead and inspire a talented, ambitious team
- �� Be part of a vibrant, welcoming club community
- �� Flexible volunteering—fit coaching around your life
- �� Professional references and recognition for your next big step
- �� Help grow women’s football and empower players in South London

Ready to step up and make a real difference?
Send us a brief note about you or your sport CV 
Kenningwell United WFC welcomes coaches from all backgrounds. Bring your passion—let’s change the game together!

Volunteer Physio / Sports Therapist – Supercharge Your CV with KUWFC!

Imagine being at the heart of South London’s women’s football revolution. Kenningwell United Women’s Football Club (KUWFC) isn’t just a team—it’s a movement. As a dynamic, non-profit club competing in National League Tier 7, KUWFC opens the doors to football for women of every background, championing inclusion, wellbeing, and community spirit.

This is where ambition meets opportunity.
Volunteer with KUWFC and you’ll step into an environment buzzing with energy and innovation. Here, you work side-by-side with ex-Chelsea professionals, connect with elite clubs like Crystal Palace and London City Lionesses, and immerse yourself in cutting-edge athlete monitoring using Kubios and Elite HRV systems.

Why KUWFC? Because here, you don’t just build your resume—you build your legacy.

Network with top-tier professionals and learn from the best

Master practical skills in injury prevention, sports rehab, and player wellbeing

Make a real impact in women’s sport and community health

Shape the future of football, bringing your passion to a fast-paced, ambitious club

Earn references and experience that will propel your career forward

We seek passionate Physios and Sports Therapists—students, graduates, or anyone ready to break into sports health. KUWFC is your gateway to hands-on experience, professional growth, and a chance to change lives through football.

Ready to stand out? Ready to make history?
Apply now and join Kenningwell United Women’s Football Club—where your dedication transforms both players and your own career.

Team Video Analyst

Kenningwell United Women’s Football Club (KUWFC)
League: Greater London Women's Football League (Tier 7)
Location: Dulwich/Peckham (Griffin Sports Ground / JAGS Sports Club)
Commitment: Flexible, up to 9 hours/week (Voluntary / Career-Building)

Ready to accelerate your career in elite football analysis?
Kenningwell United WFC is searching for an ambitious, sharp, and forward-thinking First Team Video Analyst to spearhead our tactical department. We bridge the gap between grassroots passion and professional-tier sports science. If you want to use data and tactical film to unlock player potential, influence matchdays, and change the game in South London, this is your platform.

What Makes KUWFC an Elite Grassroots Environment?

• Pro-Club Networks: Active links with professional London clubs 
• Premier Elite Influence: Work alongside ex-Chelsea professionals to build a promotion-hunting squad.
• Advanced Sports Science Toolkit: We use Kubios and Elite HRV athlete monitoring systems—giving you access to data tools rarely seen outside the professional pyramid.
• Industry Standard Software: You will be utilising the Hudl ecosystem to tag, clip, and build our squad's tactical video identity.

Your Impact (Key Responsibilities):

• Master the Hudl Workflow: Own the Hudl library, filming matchdays, coding events, and tagging tactical clips for player review.
• Expose the Opposition: Conduct opposition scouting to uncover tactical trends, set-piece triggers, and defensive vulnerabilities.
• Synthesise Film & Data: Merge video playlists with our HRV tracking data to provide holistic performance metrics.
• Deliver Powerful Briefings: Translate complex tactical structures into sharp, inspiring, bite-sized visual presentations for the coaching staff and players.
• Bridge to the Pitch: Collaborate closely with the coaching staff during training and matchdays to ensure video insights translate to on-pitch results.

The Profile We Want:

• Tactical Mind: A deep, analytical understanding of modern football systems, phases of play, and transitional triggers.
• Tech-Driven: Highly competent with (or eager to master) Hudl software, video capture equipment, and data tools.
• The "Coach's Eye" (Highly Desirable): A coaching background or qualification (e.g., UEFA C) is a massive asset to help blend video theory with practical on-pitch execution.
• Elaborate Communicator: The unique ability to deliver critical tactical feedback in a clear, highly motivating, and player-centric manner.
• Safeguarding: Enhanced DBS check required (we will cover and arrange this).
• We fiercely champion diversity—female  analysts are highly encouraged to apply!

Why This Role Will Launch Your Career:

• Portfolio Builder: Fully control a performance department, building a tangible portfolio of Hudl tracking, video playlists, and tactical scouting reports.
• Professional References: Earn backing and glowing references from our elite, ex-professional coaching staff.
• Unmatched Flexibility: Seamlessly fit your coding, clipping, and analysis hours around your working week.
• Pure Purpose: Drive the growth of women's football in South London within an inclusive, ambitious, and progressive family.

Don't just watch the game—shape it.
Send us a brief introductory note or your sports CV to apply. Kenningwell United WFC welcomes game-changers from all backgrounds!

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

About Peace Direct

Peace Direct is an international organisation dedicated to supporting local people to stop violence and build sustainable peace. We believe that people living in conflict-affected communities are the most effective agents of peace, and our work is grounded in a commitment to shifting power to local peacebuilders, anti-racism, and decolonising the wider sector.

The People and Culture Committee is a newly established sub-committee of the Board. It supports the CEO, Senior Leadership Team and Board in meeting the organisation's strategic goals as they relate to our people, the development and retention of staff and volunteers, organisational culture, Diversity, Equity, Inclusion and Decolonising, HR policy, safeguarding and whistleblowing, remuneration, and the management of non-financial (people-related) risk. Three Board members sit on the committee, joined by the CEO and Head of Finance and Operations.

Purpose of the role

We are seeking to appoint a co-opted member to the Committee. Under our Terms of Reference, the Committee includes at least one member who need not sit on the Board but is selected for their relevant functional expertise (subject to Board approval). This is that role.

As a co-opted member you will bring specialist knowledge and an independent perspective to the Committee's discussions, offering constructive challenge and advice to the executive and the Board on people and culture matters, helping ensure Peace Direct's practices are fair, inclusive, safe, and consistent with our mission.

The Committee does not play any role in the organisation's internal disciplinary procedures.

Time commitment and term

• The Committee meets at least twice a year, plus reasonable preparation time. Meetings may be held online or in person, and some business may be conducted by email.
• Committee terms are three years. Members may serve a maximum of two consecutive three-year terms, after which a break of at least two years is required before standing again.
• Papers are typically circulated at least five working days before each meeting.
• The role is voluntary.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply
Please send your CV and a cover letter detailing relevant experience and why you are interested in the role via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme. 

Note: We prefer non-AI applications

We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on 30th July 2026.

 Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding

All offers of employment/voluntary roles will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

Volunteer Maintenance Officer / Handyperson
The Haven, Walsall
Flexible, ad-hoc hours and some regular commitment
Voluntary role (travel expenses covered)

Are you practical, proactive, and enjoy hands-on work? Join WPH Counselling and make a real difference behind the scenes.

We’re looking for a reliable Volunteer Maintenance Officer / Handyperson to help us keep our facilities safe, welcoming, and well-maintained for the people who rely on our services. Your skills will directly support our mission—ensuring more of our funding goes where it’s needed most: helping our clients.

 What you’ll be doing:

• Carrying out general maintenance and minor repairs (painting, basic carpentry, gardening, etc.)
• Keeping outdoor spaces clean, safe, and tidy
• Identifying and resolving maintenance issues proactively
• Supporting small improvement and refurbishment projects
• Assisting with furniture and equipment installation
• Working alongside a friendly and supportive team

 What we’re looking for:

• Someone practical, reliable, and confident with DIY tasks
• Experience in maintenance, repairs, or a trade (formal or informal)
• A proactive problem-solver who can work independently
• Friendly, flexible, and willing to follow health & safety guidance
• Able to travel to our Walsall location
• This is an ad-hoc post and we are flexible and can work around your availability, but we are ideally looking for someone who can offer regular support with ongoing tasks such as maintaining grounds (e.g. a few hours a month) and be available to support in times of emergency repairs. 

What you’ll gain:

• The chance to give back to your local community
• Hands-on experience in a charity environment
• Flexibility to fit volunteering around your schedule
• Travel expenses covered
• The opportunity to be part of a warm, supportive team

A full role description can be available on request. Interested parties would be required to take part in an informal interview and screening process before being successfully appointed a volunteer. 

Interested? Get in touch and help us create a safe, welcoming space for those who need it most.

Allowances: reasonable travel and lunch expenses

Ref: RVOL-261

If you have experience in a reception or customer service role, this is a great opportunity to gain hands on experience in reception duties, customer service, or administrative functions, while contributing meaningfully to the work of a social justice charity.

As a Reception Volunteer you will be a vital part of our front-of-house team, helping to create a welcoming, professional, and supportive environment for visitors, staff, and service users.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a Reception Volunteer, you will welcome all visitors in a warm, friendly, and professional manner, handle incoming phone calls and direct queries appropriately, plus monitor and manage the reception inbox and incoming correspondence. You will maintain a clean, organised, and accessible reception area, register visitors, ensure sign-in procedures are followed, and issue visitor badges and support security and safeguarding protocols, including monitoring access.

We will rely on you to support meeting room bookings and logistics, assist with incoming and outgoing post and deliveries, and help maintain supplies and reception materials (leaflets, forms, etc.), while also assisting with simple data entry and document filing as needed.  Working collaboratively with staff and fellow volunteers and contributing towards a positive workplace culture are both key duties, as is ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies.

What we are looking for

• Experience in a reception or customer service role
• Basic understanding of confidentiality, safeguarding, and data protection.
• Interest in supporting people who may face barriers to employment or services
• Reliable and punctual, with good time management
• Comfortable using a computer and basic office software (training provided)

Volunteer Support and Benefits

• Induction and role-specific training provided.
• Ongoing supervision and support from a named staff contact.
• Opportunity to develop transferable skills and gain references.
• Reimbursement of reasonable travel and lunch expenses (per policy).
• Opportunity to contribute to a meaningful cause and inclusive workplace.

We have 3 positions available:

16 hours a week (Monday-Thursday, 9am-1pm)

8 hours a week (Wednesday and Thursday, 12-4pm)

7 hours a week (Monday 9am-4pm, with a 1 hour lunch break)

A Basic DBS check is required for this role.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Closing date: 27th July 2026 at 9am

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.