This section of our website is designed to help you understand what we do with information about people, referred to as “personal information”.
As we undertake a wide range of activities, we’ve divided this privacy information into a number of different sections, reflecting the different ways you might interact with us, in order to help you get to the information you want quickly.
The data controller of your personal information is Jobladder Limited (company number 04672430) of 143 Station Road, Hampton, Middlesex, TW12 2AL.
If you have any questions or concerns about the information on this page, or about what we do with personal information, you should email us at [email protected].
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A Registered Candidate
If you are an individual who has registered to use the services on our website at www.charityjob.co.uk, we will collect, store and use personal information about you to set up an account and to deliver our services to you.
What data do we collect and use about you and why?
Setting up an account
In order for you to register an account with us, we will collect and process:
- your name and contact details;
and to the extent that you complete the optional fields of your account, we will also collect personal information about:
- your qualifications, previous job history, experience levels, job title and salary expectations.
Search services
We will use the personal information above to provide our job search and application service which allows you to search for and apply for jobs.
Account administration
We will use the personal information referred to above to administer your account. This includes:
- to resolve any complaints you may have with us;
- to communicate with you regarding the services and administration of your account;
- to customise our communications with you and the profile of your registered account; and
Analytics
We will use the personal information referred to above to assess the success and performance of our services and to provide analytics reporting to our clients. The information supplied to our clients is aggregated and anonymised and is therefore no longer your personal information.
The legal basis for processing it
We will process your personal information relation to account setup, search services and account administration on the basis that it is necessary to perform our contract with you.
We process your personal information relating to analytics on the basis of legitimate interests. We use your personal information to assess and report to a recruiter how successful a particular job advert has been or how many candidates are likely to be interested in it. We do this on the basis that we have a legitimate interest to work with recruiters to ensure that their job adverts are successful. The data supplied to recruiters is aggregated and anonymised and we therefore consider that the use of your information is proportionate and does not unduly interfere with your interests, rights or freedoms.
Opting out of our newsletter and/or job alerts
You may opt out of receiving our newsletter and/or job alerts by updating your preferences in your subscription centre, following the unsubscribe link in our email communication or by contacting us at [email protected].
Personal information recruiters have access to
Recruiters will have access to your personal information when you contact them or when you submit an application for a job they have posted and they may transfer this personal information outside of our website. The recruiter will be using your personal information for its own purposes and the way in which they use your personal information will be set out in its own privacy policy.
How long we keep it for
We will keep your personal information for as long as you want to keep your account with us and then for a further 6 years.
After 6 years of inactivity, your personal information will be deleted and any remaining information related to your applications will be anonymised. Your account will be regarded as active for as long as you log in to the CharityJob website, create a job alert, open an email received from us, contact us online, or apply for a job on CharityJob.
Marketing to Registered Candidates
We will use the information we know about you in the following ways:
Job feed
We will create a unique ‘Job ID’ in order to suggest jobs that match your preferences through a live job feed on our website that are relevant to you.
Job alerts
We will use your name and email address to send you information on the latest jobs on our website that you may be interested in.
CV Match, Handpicked, and other custom job notifications
If you have uploaded your CV and agreed to CV match services when you register then we will use the personal information on your CV to match you to potentially suitable roles advertised on the CharityJob website.
Newsletter
We will use your name and email address to send you a copy of our weekly newsletter containing articles on career related topics, advice, how to prepare and get the most out of an interview, as well as useful news updates in the charity sector which may be relevant to you.
What data do we collect and use about you and why?
We will use your name, contact details and to the extent that you complete the optional fields of your account, your qualifications, previous job history, experience levels, job title and salary expectations to provide communications including exclusive offers, promotions, relevant job notification, new services and details about your account.
We will use your name and email address to send our newsletter and updates by email about our services, including exclusive offers, promotions or new services.
The legal basis for communications to registered candidates
If you registered as a candidate before 8 April 2024 we have sent all of our marketing communications to you on the basis of consent. This will continue for candidates who registered with us before 8 April 2024.
Any candidate who signs up after 8 April 2024 will receive marketing communications by email relating to our job feed and job alerts on the basis of legitimate interests and a soft opt-in under the Privacy and Electronic Communications (EC Directive) Regulations 2003. We are able to use legitimate interests and soft opt-in as you have already shown an interest in our services and it is legitimate to provide information to you on related services that we offer. We will give you an ability to unsubscribe in each marketing communication that we send. We will not market third party services to you on the basis of our legitimate interests and soft opt-in and nor will we give your personal information to a third party for them to market to you without your consent.
We provide our CV match service and newsletter on the basis of consent.
You may opt out of receiving marketing communications at any time by updating your subscription centre settings, by unsubscribing using the link in our marketing communications or by contacting us at [email protected].
How long we keep it for
We will keep your personal information for as long as you want to keep receiving marketing from us.
Where you opt out of receiving marketing communications, we will retain your personal information to the extent necessary to ensure you do not receive future marketing communications from us. We will therefore store your email address on our email suppression list for as long as is necessary.
A Recruiter
If you are a recruiter advertising jobs on our website, we collect, store and use your personal information for the purposes of administering and managing our contract with you or your employer for the supply of services.
We also use your name, email address and chosen username for the purposes of creating your password-protected account so that you can post job adverts and manage any applications.
What data do we collect and use about you and why?
Setting up an account:
We use your name, email address and chosen username for the purposes of creating your password-protected account so that you can post job adverts and manage any applications.
Providing services and account administration
If you are an individual, sole trader, in a partnership or in an unincorporated charitable organisation, we will collect and process the following personal information about you: your name, contact details, and bank account details. We collect this in order to conclude and manage contracts with you and administer your account.
If you are an individual within a company or a charitable incorporated organisation (CIO), we will collect and process the following personal information about you: your name, job role and contact details. We collect this in order to provide our services to the company or CIO you work for.
Legal basis for processing it
If you are an individual, sole trader, in a partnership or in an unincorporated charitable organisation, we process your name, contact details, and bank account details on the basis that it is necessary to perform our contract with you.
If you are an individual within a company or a CIO, we process your name, job role and contact details on the basis of our legitimate interests:
- we have a legitimate interest in setting up your account, interacting with you, administering and managing the performance of the contract for the provision of services entered into with the company or CIO you work for;
- to be able to do so, and to be able to contact you, we need access to personal information about you;
- the processing we undertake is within your reasonable expectation and it is limited and concentrates on the management and performance of our contract with your company or CIO. Accordingly, it doesn’t unduly interfere with your interests, rights or freedoms.
How long we keep it for
As an individual, sole trader, in a partnership or in an unincorporated charitable organisation, or an individual within a corporate organisation or a CIO, we will keep a record of your personal information for as long as you want to keep your account with us. After 6 years of inactivity on our website (e.g. placing a job advert), we will securely delete your personal information.
Any information relating to a corporate organisation or a CIO will not be personal information and therefore we will keep this on our systems indefinitely.
Marketing to Registered Recruiters
What data do we collect and use about you and why?
Whether you are an individual, sole trader, in a partnership or in an unincorporated charitable organisation, or an individual within a corporate organisation or a CIO we will collect your name and email address to send you updates by email about our services, including exclusive offers, promotions or new services.
The legal basis for sending marketing
If we had your details before 8 April 2024 we have sent all of our marketing communications to you on the basis of consent. This will continue for recruiters who registered with us before 8 April 2024.
After 8 April 2024, as an individual, sole trader, in a partnership or in an unincorporated charitable organisation, we will continue to send you our newsletter on the basis of consent.
After 8 April 2024, as an individual within a corporate organisation or a CIO, we will send you marketing communications on the basis of legitimate interests as you are a business contact and would reasonably expect us to send you marketing communications as part of the services we offer to the organisation you work for.
You may opt out of receiving marketing communications at any time by updating your subscription centre settings, by unsubscribing using the link in our marketing communications or by contacting us at [email protected].
How long we keep it for
Whether you are an individual, sole trader, in a partnership or in an unincorporated charitable organisation, or an individual within a corporate organisation or a CIO we will keep your personal information for as long as you want to keep receiving marketing from us.
Where you opt out of receiving marketing communications, we will retain your personal information to the extent necessary to ensure you do not receive future marketing communications from us. We will therefore store your email address on our email suppression list for as long as is necessary.
Unregistered Candidates
If you do not register with us for an account, we will collect, store and use your personal information for the following purposes:
Job alerts
If you show a particular interest in a certain cause, workplace, full-time or part-time role, we will use your email address to send you information on the latest jobs advertised on our website that match your interests straight to your inbox. You can select whether you wish to receive this daily or weekly.
Newsletter
We will use your email address to send you a copy of our newsletter containing articles on career related topics, advice, how to prepare and get the most out of an interview, as well as useful news updates in the charity sector which may be relevant to you.
The personal information we collect about you and why
We collect and store your email address in order to send you job alerts and our newsletter.
The legal basis for processing it
If you provided your personal information before 8 April 2024 we have sent all of our communications to you on the basis of consent. This will continue for unregistered candidates before 8 April 2024.
Any unregistered candidate who provides their personal information after 8 April 2024 will receive job alerts on the basis of legitimate interests and a soft opt-in under the Privacy and Electronic Communications (EC Directive) Regulations 2003. We are able to use legitimate interests and soft opt-in as you have already shown an interest in our services and it is legitimate to provide information to you on related services that we offer. We will give you an ability to unsubscribe in each marketing communication that we send. We will not market third party services to you on the basis of our legitimate interests and soft opt-in and nor will we give your personal information to a third party for them to market to you without your consent.
We provide our newsletter on the basis of consent.
You may opt out of receiving our newsletter and/or job alerts by updating your preferences in your subscription centre, following the unsubscribe link in our email communication or by contacting us at [email protected].
How long we keep it for
We will keep your personal information for as long as you want to keep receiving our newsletter from us.
Where you opt out of receiving our newsletter, we will retain your personal information to the extent necessary to ensure you do not receive future marketing communications from us. We will therefore store your email address on our email suppression list for as long as is necessary.
Website Visitors
What data we collect about you and why we collect it
When you use our services, we may use tracking technologies linked to your browsing session (such as cookies and tracking pixels) to display job adverts or parts of our service to you on other websites, including social media networks, which we think you may be interested in. This is known as re-targeting.
For more information on our use of cookies, who we share this information with, how long we keep it, our legal basis for processing it (including when we will request your consent before placing them), and how to disable them, please see our cookie policy: https://www.charityjob.co.uk/info/legal/cookiepolicy.
Retargeted Marketing and Demographic Advertising
Registered users on our website may be retargeted with advertising via social media platforms. Your personal data is never shared with the platform and is hashed before it reaches them in order to be GDPR compliant.
The legal basis for processing it
If you are already registered with us, we use hashed data as set out above on the basis of our legitimate interests:
- enables us to reach the type of audience most likely to be interested in the jobs advertised on our website.
Objecting to/opting out of/disabling digital targeted advertising
You are able to opt out of targeted adverts placed by us at any time by updating your subscription centre settings, by contacting us at [email protected], or on digital and social media networks by following the links below or via your browser settings:
A Visitor to our Website
If you visit our website then we will collect personal information from you by means of cookies.
For more information on our use of cookies, on our use of cookies, who we share this information with, how long we keep it, our legal basis for processing it (including when we will request your consent before placing them), and how to disable them, please see our cookie policy: https://www.charityjob.co.uk/info/legal/cookiepolicy.
General Approaches to Processing
Who we share your personal information with
We only share the personal information we collect with the following third parties:
- companies that provide online marketing and analysis solutions to us, we will provide your name and email address for the purpose of reporting on website usage and any email communications you receive from us;
- IT suppliers, for example Microsoft, to the extent it is necessary for them to provide their services to us and in the process have incidental access to your personal information;
- external consultants, who have incidental access to your personal information in order for them to provide their services to us;
- recruiters, where a candidate has applied for a job, recruiters will have access to the personal information you provide them with. The recruiter will be using your personal information for its own purposes and the way in which they use your personal information will be set out in its own privacy policy.
Do we transfer your personal information outside the UK?
Please note that we do not transfer any of your personal information to countries outside of the UK.
Do we make any automated decisions?
We do not make any automated decisions using your personal information.
Your Rights
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) if you are unhappy about the way your personal information is being used – please refer to the ICO website for further information about this (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO and so, if you are happy to do so, please contact us at [email protected].
You have a number of other rights over your personal information which are:
- With some exceptions designed to protect the rights of others, you have the right to a copy of the personal information that we hold about you. We may make a reasonable charge for additional copies of that data beyond the first copy, based on our administrative costs. Where the data is data that you have given to us, you have the right to receive your copy of it in a common electronic format, and to provide copies of it to other people if you wish.
- You have the right to have the personal information we hold about you corrected if it is factually inaccurate.
- In some limited circumstances, you have the right to have personal information that we hold about you erased (“the right to be forgotten”). This right is not generally available where we still have a valid legal reason to keep the data (for example, for security reasons or because we are obliged to do so by law).
- You have the right to require us to stop using your personal information to send you marketing information.
- You also have the right in some circumstances to request that temporary restrictions are placed on how we process your personal information, for example if you contest its accuracy or where we are processing it on the basis of our legitimate interest and you contest our assessment that our interest overrides your rights.
- If we are processing your personal information on the basis of your consent, you have the right to withdraw that consent at any time, in which case we will stop that processing unless we have another legal basis on which to continue.
If you want us to stop sending you information, the quickest and most efficient way is to use the provided “unsubscribe” links in our communications (although you can contact us direct if you prefer). Otherwise, if you want to exercise your rights in respect of your personal information, the best way to do so is to contact us by email on [email protected] or to write to us at 76 Coombe Rd, Norbiton, Kingston upon Thames KT2 7DA. In order to protect your privacy, we may ask you to prove your identity before we take any steps in response to such a request.