About us
Who we are
Work for us and generate a positive return on your investment
Do you share our core charity values of Indendence, Empowerment, Recognition, Sustainability, Professionalism and Partnership.
Balance is a specialist provider of range of progressive and high-quality services for vulnerable people living in SW and West London.
Our primary purpose is the development of services that support and stregthen the self-confidence, ability and independence of aults living with a learning disability or enduring mental health need. We offer a range of services including supported living as both an outreach and small homes service, horticultural therapy and skills training at our Community Garden and Nursery, day opportunities services for people with complex support needs, as wells as employment support services for people with a range of disabilities.
Our staff are experienced, knowledgable and commitmed to widening the knowledge and experiences of those we support in a positive and inclusive way.
Our culture and values
Our Purpose
The development of services that support the independence of vulnerable people with
learning disabilities and/or enduring mental health needs and the continuing development
of services within South West & West London.
Our Mission
- To support people to live safely and healthily in their own homes
- To provide the tools and opportunities people need to live independently & successfully
- To Ensure people have choice and control over the support they receive
There are six key values underpinning our approach to our work, both for those who use our services, supply them on our behalf or directly as our employees:
- Empowerment – Helping people to have voice
- Partnership – Working effectively with other services
- Sustainability – protecting the future of our work
- Staff Recognition – Valuing each other in our daily work
- Professionalism – Proving a reliable and high-quality service
- Independence – Helping people live the lives they want
Equality, diversity and inclusion policy
As a disabilities charity we take an assertive view on inclusion and diversity. We have worked hard in the last two years to diversify our board, workforce and those accessing our services.
We have increased leadership across the charity that reflects the communities we operate in and that we work with. We have fully revise all operational policy and governance to ensure we are meeting both our legal as well as our own quality standards in terms of inclusion and fairness across our business.
We have been independently audited and quality assured by a number of independent and contracting organisations to ensure we continue to meet those commiemtents. And we review annually through client and staff questionnaires in addition to our values based performance evaluation process how well we are doing against our corporate benchmarks.