Programme Manager Jobs in Central London, Greater London

THE ROLE: The Director is responsible for the overall running of Maa Shanti. This includes supporting and managing staff, developing strategy, operational management, contract management, service development, consultancy, partnership working, safeguarding and child protection, HR, recruitment, marketing and social media. The Director will also have oversight of financing and fundraising, with support from the head of Fundraising and the accountants. Some of these activities, such as social media, are delegated to staff members with guidance and direction from the Director. The Director is supported by a committed board of trustees, and communicates and reports to the board regularly.

THE COMPANY: Maa Shanti supports South Asian mothers who are impacted by domestic abuse. Our aim is to reduce isolation, and increase confidence, knowledge and skills for our services users. We do this by improving access to activities, education and employment and through the provision of advocacy and support (both in person and remotely). We run a programme of events, workshops and events which includes e.g.  yoga, mindfulness, cooking, vocabulary groups, arts and crafts, excursions and children’s activities during school holidays. The charity was founded in Islington as a grassroots organisation in 2004 and has grown in strength and size in the last 20 years. We currently have 5 members of staff working for the charity.

WHO CAN APPLY: The successful candidate will be creative, committed, organised and have a good understanding of the issues facing our service users. They will have experience in leading an NGO/charity, managing staff and volunteers, fundraising, stakeholder and funder management, service development, charity administration, infrastructure and compliance, working with a board of trustees and working with vulnerable women and children. This role is open to women only (exemption under the Equality Act 2010).

Closing date: 10 March 2024, 17.00 hours

Job Description and Person Specification

Job title: Supply Chain and Logistics Officer (Charity Food Supply)

Reporting to: Supply Chain and Logistics Manager

Location: Hybrid with regular travel to London/Sheffield

Contract type:  Perm

Hours per week: 35 Hours, Full Time 

Salary & Grade: National operational- £26,138-£27,513 and London operational £28,731-£30,243.

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us!

The role

This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.

The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.

You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.

It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.

Main areas of responsibility

Food Industry Customer Service

• Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements.
• Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate.
• Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system.  

Regional Centre allocation

• Adhere to the requirements of the Network Service Level Agreement.
• Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste. 
• Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food.
• Using our CRM system, maintain timely records of accounts, allocations, offers and case management.
• Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
• Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers.
• Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes.

Logistics and transport

• Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food.
• Work with hauliers to plan transport requirements and ensure that we are able to meet network demand.
• Work with Regional Centres to coordinate and plan routes for internal FareShare logistics.
• Reactively solve transport issues throughout the working day.

Data and analysis

• Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements.
• Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation.
• Use dashboards to monitor network issues.
• Lead regional network agreement service level review meetings.
• Report on data integrity issues to the Network Analyst.

Team coordination and representation

• Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team.
• Support the training of new team members.
• Represent the Supply Chain and Logistics team at network cluster and food category meetings.
• Deputise for the Supply Chain and Logistics Manager when required.
• Keep team process instructions up to date Project support.
• Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners.
• Project review; share learnings with the Supply Chain and Logistics team.

Person Specification

Essential Criteria

• An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
• Excellent communication skills (written and oral)
• Evidenced problem solving ability
• Excellent customer service skills
• Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
• Computer literate with good working knowledge of MS Office, in particular Excel and Word
• Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
• Proven ability to build and maintain relationships with multiple stakeholders and third parties
• Ability to handle and analyse data, spotting trends in data and reports
• Experience of working in a fast paced and pressured operations role
• Experience of working in a customer service environment

Desirable

• Advanced Excel skills and abilities to analyse and manipulate large datasets
• Salesforce or similar CRM system experience
• Supply chain and logistics background
• Experience of working as part of a project team with some responsibility for delivery of a project

Competencies and Behaviours

• Treating people with respect, being inclusive
• A natural inclination for problem solving
• Comfortable in a busy working environment managing competing pressures
• A desire for continuous improvement in individual and team processes and responsibilities

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Do you want to help build a world where everyone feels part of a community?

Do you have passion and creativity for social media and communications as tools to bring people together?

Do you believe in the power of communication in building inclusive communities?

If you answered yes to all of the above, this could be the role for you!

We’re looking for a Marketing & Communications Administrator to strengthen T&T’s existing links into Bermondsey and Rotherhithe: taking ownership of social media and promotion, enhancing our reach into minoritised communities, building our communications platforms and driving engagement, celebrating existing projects and activities, highlighting news and supporting new projects to thrive.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 138 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and other accessible activities for all members of the community.

T&T carries out a wide range of activities and events, but we need support and growing our voice. We have made some big changes in our ways of working since Covid, shifting and responding to community need and sector landscape. We intend to keep working flexibly to deliver the most impactful work possible and build our reach across social media, digital newsletters, website updates, while maintaining traditional communication like community noticeboards. You’ll play a key role in ensuring that local people know about what we do, connect with our services and activities, and join us in celebrating our successes.

The role

In this role, you’ll be responsible for:

· Maintaining social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams

· Collaborating with management team to create effective, engaging reports to a range of funders and other stakeholders

· Leading on community fundraising initiatives with management team support

· Maintaining a unified tone and thematic approach across all media and marketing platforms

About you

You have a track record of developing and delivering excellent marketing / communication programmes in the third sector. You’re a seasoned content creator with experience of a range of online platforms and tools. You have an outward-looking approach and are passionate about building community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You might have experience of crowdsourcing or other types of income generation. You are passionate about the power of community to connect and support people.

About us

We are an energetic, experienced, and passionate team of 15 mostly part-time workers with a strong sense of shared purpose and a lively sense of community. You’ll have the chance to make a big contribution to a strong and innovative organisation which has solidified its reach and impact in recent years.

This role is 2.5 days per week, with flexibility for occasional evening and weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ time and talents .org. uk with your phone number and a suitable time for us to call.

The closing date is 09:00 Wednesday 23 October 2024

Main function of job

This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.

The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

To be the primary contact for the bereavement support services.

To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

Proactively engaging with bereaved families through social media and other online platforms.

Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy

Send materials to bereaved contacts, including bereavement packs and follow up e-cards,  and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate

To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.

Work with the Engagement Team around social media bereavement support posts.

 2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.

Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.

Update the CONI spreadsheet on enquiries progress and outcome.

Ensure families are offered Bereavement Support

3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.  

Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.

Keep Befriender records up to date

Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders

To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team

Plan and deliver befriender training to new and existing befrienders

Support befrienders in their role and deliver regular online catch up sessions.

Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.

Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.

5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families

Assist with the facilitation of Bereaved Families’ Panel and running online sessions.

Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

Attend events as required to represent the Lullaby Trust’s bereavement support services

6 Ensure the records and services of the department are kept up to date

Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes including self-evaluation feedback.

Provide other administrative support to the team as required.

Other:

Attend and participate with External Supervision sessions.

Title: Operations Officer

Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN

Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)

Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)

Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme

Role Summary

Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.

The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.

Main Duties and Responsibilities:

General operations, processes and systems 

• You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
• You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary. 
• You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
• You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.

Events and project management 

• You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
• You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget. 
• You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
•  You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience 
• You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity. 
• You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.

Other 

• You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
• To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.

How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!

* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.

Be part of the vision; be part of RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£31,000 per annum, based upon experience and location

Location: London/Hybrid

Hours: 35 hours per week, full-time, permanent

We are looking for an enthusiastic and driven development professional who is committed to donor stewardship to join our growing Development Team as we begin an ambitious fundraising campaign to support the future of RIBA and of architecture.

Why Join us?

This is an exciting time to be part of the RIBA Development Team.

We are embarking on RIBA’s biggest investment in nearly 100 years, the House of Architecture. Our vision is bold: to make architecture accessible, relevant and meaningful for everyone, and in doing so to support architects in their role to make the future a better place. We cannot do this alone. We seek philanthropy and partnerships to make it possible.

The Development Executive will play a critical role in supporting the Development Team to develop and deliver excellent stewardship to supporters of the House of Architecture campaign and wider programmes.

What’s in it for you?

• The opportunity to play a key role in a growing team developing philanthropic support for an ambitious cultural organisation.
• A rare chance to be part of a transformational fundraising campaign from an early stage.
• Support to grow and develop your skills in fundraising and stewardship.
• A great employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits, please visit our website.

About the Role

As Development Executive you will support the work of the Development Team with a particular focus on donor stewardship.  Your primary responsibility will be to create and deliver an engaging stewardship programme to support our House of Architecture campaign.  You will focus on activities that help to grow and nurture prospect and donor relationships, working with colleagues across the team and organisation. You will plan and implement a new programme of communication and events that engage individual donors, grant givers and partners and contribute to wider fundraising activity. 

What are we looking for?

• Understanding of the importance of excellent donor stewardship.
• Experience within a fundraising, donor stewardship, or similar customer care role.
• Involvement in planning and supporting events, in a fundraising or similar context.
• Excellent written and verbal communication abilities and attention to detail.
• Great interpersonal skills to work with a wide range of internal and external contacts.
• Confident IT skills, including with databases.
• Strong administrative, time management and organisational skills.

If you would like to apply for the position, please submit your CV and covering letter on our website after you click "Apply". Your covering letter should outline how you meet the ‘Skills, Knowledge and Experience’ in the Job Description, which you will find on our website under supporting documentation. Please note that we will only consider applications with covering letters received directly through our website.

Closing date: Thursday, 27th February at 11.59pm
Interview date: w/c 17th March

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch. 

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

Registered Charity No. 210566

St John’s is a friendly, welcoming Anglican church in Bromley in southeast London. Our aim is to bring people of all ages into a personal relationship with God through Jesus Christ.

We are one of the largest churches in Bromley with a busy programme of services, groups, activities and events.  Our vicar, Rev Andrew McClellan is supported by an Associate Minister and a Families Worker plus a strong team of volunteers in various roles.

We are growing as a church and now need an administrator on the staff team to support our ministry.

The role is 10 hours a week, homeworking but with occasional visits to the church.

Please look at the full details in our job description and apply using the form.

Location: London hybrid - minimum 1 office day each week

Department/team: Philanthropy and Partnerships

Contract: Permanent

Annual leave: 33 days (plus eight bank holidays)

Interview dates: First stage – Wednesday 5th and Friday 7th March (via MS Teams).

Second stage (in-person at our Aldgate, London office) - Monday 10th and Tuesday 11th March

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
  family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
  commitment to employee health and wellbeing.
• We have a Menopause Friendly accreditation and are a Disability Confident employer

About us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

We are seeking a passionate and strategic Head of Philanthropy and Partnerships to join our team and play a pivotal role in developing and delivering Dementia UK’s strategy for building strong, sustainable partnerships with corporates, major donors, and trusts.

Leading the Philanthropy & Partnerships team, you will drive effective prospecting and outstanding supporter stewardship, maximising income generation in the short, medium, and long term. You will develop the overall team strategy and operational plans for corporate, trust, and major donor fundraising, ensuring the successful cultivation of profitable, multi-year relationships with companies, trusts, and high-net-worth individuals.

As a senior leader, you will collaborate with the CEO/Chief Admiral Nurse, Director of Clinical Services, clinical staff, trustees, and volunteers to effectively showcase Dementia UK’s impact, engaging new supporters and deepening relationships with existing ones. You will cultivate a high-performing team culture, inspiring staff to exceed targets while providing strong leadership and professional development. Additionally, you will work closely across the organisation, partnering with Marketing & Communications to enhance brand visibility and supporting Policy, Campaigns, and Public Affairs initiatives to drive greater influence and engagement.

The ideal candidate will have significant experience in major donor, corporate, and trust fundraising, with a proven track record of growing income and securing substantial gifts through senior relationship management. You will have expertise in developing and implementing fundraising strategies, translating them into clear operational plans with defined KPIs and risk management. As an experienced leader, you will provide direction, motivation, and effective line management to the team, ensuring their development and success. A deep understanding of supporter motivations and the ability to create engaging, tailored communications will be essential in inspiring and strengthening donor relationships.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Head of High Value
Home based, remote working 
£55,000 pa plus excellent benefits
35 hours per week

The Head of High Value in Fundraising will focus and lead on:

· Setting the strategic direction of High Value fundraising

· Managing key stakeholder relationships

· Leading a team that is on a growth trajectory

You will be excited to lead a successful team into it’s next phase of growth.

You will be responsible for continuing the impressive income growth in High Value and doubling income to £3.6m from corporates, trusts and foundations and major donors. You will ensure that the High Value team has effective processes and you will personally manage relationships with supporters.

You will:

· Lead on stewardship and cultivation planning across High Value Fundraising

· Ensure there are effective process and ways of working across High Value such as meeting schedules and pipeline reporting

· Work with stakeholders across RNID (particularly in the programmes teams) to ensure that compelling propositions can be presented to donors

· Ensure high quality cultivation plans across high value, increasing the number of new supporters to meet fundraising ambitions 

You will be a results-driven fundraiser, able to inspire and motivate your team behind an ambitious strategy. Able to think strategically as well roll up your sleeves and personally manage donor relationships.

You will be excited to join a Fundraising team that is growing, and driven to explore and maximise new leads across High Value. There are two new roles being recruited to in the RNID Fundraising team, parallel to this leadership role.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 28 February 2025
First round interviews: w/c 10 March 2025

Delight is looking for an enthusiastic and experienced senior operations professional, who has the energy, drive and sound judgement to lead Delight’s operations through a period of growth. This is a new position within the Delight team and provides an excellent opportunity for someone to play a pivotal role in Delight’s development. As the COO, you will support and partner with Delight’s founder and CEO in executing strategic plans and directives, overseeing day-to-day operations and implementing changes needed for the organisation’s growth.

The role requires someone with a strong track record in senior operational positions, and experience in both charitable and commercial environments. Your leadership will ensure the smooth running of core operational functions, revenue, finance, human resources, quality control and IT.

Benefits

• Scope to take real ownership in a fast-growing charity
• Flexible working arrangements
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between
• Christmas and New Year and 4 wellbeing days
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social event

Responsibilities

Publications, Brand and Content 

• Assist the Senior Communications Manager in developing and delivering a content strategy to support Settle’s goals. 

• Maintain brand consistency across all communications and craft clear, engaging messages about Settle’s work. 

• Collaborate with frontline staff and young people to collect and share their stories in an authentic and respectful way, including creating case studies and helping to develop Settle’s storytelling work. 

• Design marketing materials and publications, such as newsletters, annual reports and printed flyers for our different audiences. We use InDesign for our large-scale design projects, while we use Canva for our day-to-day projects. You don’t necessarily need experience of both of these, but you’ll need to be confident with designing multimedia content with similar sort of software.

Website, Digital and Social Media 

• Create, publish and schedule posts for our social media, where you’ll work with the Senior Communications Manager to engage and grow our audiences. We are currently active on LinkedIn, Instagram, and Bluesky, but we are planning to launch a TikTok account this year. Experience of editing and making video content would be desirable, but we can support you to develop these skills if you are confident with using tools like Canva already. 

• Work with the Senior Communications Manager and wider team to develop, manage and update content for Settle’s website, keeping it up to date for all our key audiences. This will include supporting with writing blogs, with and on behalf of the organisation. Our website is built on Wagtail CMS – you don’t need to necessarily have used this exact CMS, but experience of updating website content would be desirable. 

• Collate content from across the team for our supporters’ newsletter on MailChimp and assist other teams in publishing any other newsletters for specific audiences.

Media, PR and Policy 

• Assist with handling any media requests and developing Settle’s external reputation. 

• Support the Senior Communications Manager and Settle’s lived experience Advocacy Forum group in producing communications to shape policy and campaigns related to Settle’s work. 

• Support with the delivery of campaigns and events across the team, including our annual Winter Fundraising Campaign and Home of Our Own advocacy campaign (currently in development) 

General Support 

• Work collaboratively across teams to align communications with organisational priorities. 

• Support the Senior Communications Manager with internal communications tasks as needed.

• Managing communications projects with confidence, managing competing priorities and working independently to a defined schedule. 

• Provide additional administrative and communications support functions as requested by the Senior Communications Manager. 

Closing Date: 23 February 2025

Ref 6934

Save the Children UK has an exciting opportunity for a collaborative and influential individual   to join our team as Senior Marketing Manager (Legacies and Mid-Value). We are looking for passionate marketer with proven legacy and/or mid-value fundraising experience to help lead and scale Save the Children's Legacy & Mid-Value programmes.  This is a 12-month fixed term contract role. 

You will have the opportunity to lead a high-performing team to deliver ambitious income goals in two of our most critical fundraising programmes, to significantly improve the lives of children in the UK and across the world. 

This role offers the opportunity for hybrid working and will require the successful application to work from our London, Farringdon office up to 4 days per month.    

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Role 

As Senior Marketing Manager (Legacies and Mid-Value), you will unlock the potential within our committed supporter base to give at a higher level during their lifetime and create a lasting legacy for children by leaving a gift in their will.

You will lead the planning and delivery of effective marketing campaigns that build deep connections with supporters, drive income, and ensure Save the Children's marketing is engaging and inspires action. 

In this role, you will: 

• Lead a high-performing marketing team to plan and deliver integrated, cross-organisational legacy and mid-value marketing campaigns, managing budgets, creative development, and performance analysis. 

• Develop and execute strategic marketing plans that drive consideration, conversion, and income growth while ensuring a seamless supporter experience. 

• Use data and insights to deeply understand supporter motivations, ensuring an audience-first approach that maximises engagement and lifetime value. 

• Oversee 1-2-1 supporter relationship management, ensuring effective stewardship and increasing commitment and loyalty. 

• Analyse marketing effectiveness, driving a test-and-learn approach to continuously improve marketing outputs. 

• Build collaborative relationships with internal stakeholders and external partners, including marketing agencies and fulfilment partners, to maximise campaign impact. 

About You 

To be successful, it is important that you have: 

• Strong leadership skills, with the ability to manage and inspire a team to achieve ambitious goals. 

• Proven experience in delivering legacy and/or mid-value individual giving programmes, including prospecting, pipeline development, and relationship management. 

• Extensive experience in delivering complex, integrated multi-channel marketing campaigns, utilising the most effective channel mix to ensure we're targeting the right individuals with the right message at the right time. 

• Strong analytical skills with experience using data and insights to inform strategy and improve supporter experiences. 

• Experience in growing supporter lifetime value through effective stewardship and engagement strategies. 

• Excellent project management skills, with the ability to plan, prioritise, and manage multiple campaigns simultaneously. 

• Commitment to Save the Children's vision, mission, and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and well-being both in and outside of work. 

We provide a wide range of benefits that will reward your hard work, motivate you, and inspire you to improve the lives of children every day.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: 23/02/205 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (circa 4 days per month).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Use your strategic leadership skills to serve a small and highly respected charity growing in impact and influence.

The Nehemiah Project provides a home and support for vulnerable men with a history of addiction across a network of 5 houses in South London.

In houses of 6-8 men and nurtured by the support of their peers and the care of dedicated staff our residents go through a 12-week programme reviewing their lives. Our holistic approach enables these men to break the cycle of addiction and offending and provides the life-changing support required to secure a new future. Inspired by the Christian faith we believe that anyone can change their life and this underpins all our work.

From the testimony of many lives transformed we know that our model works. The national average for remaining abstinent for 1 year is 30%, at the Nehemiah Project 74% of our residents remain abstinent. Nearly 50% of released prisoners reoffend within 12 months and for London prisons this figure increases to 60%. At The Nehemiah Project as far as we know only 5% of the men we have worked with in the last 5 years have reoffended. Covid has had a significant effect on The Nehemiah Project but also across the sector and particularly by those working with men released from prison.

We have doubled in scale over the last 7 years. With a model that works and a reputation for excellence in the sector and with a wide range of community leaders we are well positioned to grow in scale and influence.

After a highly successful period as Chief Executive Dr John Patience will retire from his position at Nehemiah later in 2025. We are seeking a successor to build on his good work and join a highly engaged and passionate group of trustees and staff to help lead an organisation that continues to grow in impact and influence.

You will have an enthusiasm for the cause and for seeing lives transformed, a Christian faith, and will bring strategic insight, a natural ability to build strong relationships, excellent communication skills. Experience of working in the not-for-profit sector and knowledge of issues related to addictions, rehabilitation and the criminal justice system are all desirable but not essential.

Please note that this role has an Occupational Requirement to be a committed Christian as permitted under Schedule 9, Part 1, of the Equality Act 2010.

Position: HR and Organisational Development Business Partner
Type: Full-time (35 hours a week)
Contract: Fixed Term 12 Months contract
Location: Office-based in London with Flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3*, Professional/Technical
*you will start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Our organisation is transforming the way in which it works and has exciting plans to improve the employee experience.

This is a fantastic opportunity for an experienced HR and OD Business Partner to join our project team, creating innovative, practical and functional solutions on all aspects of the employee life cycle.

To be successful in this role you will have proven experience in the following:

• Delivering HR and OD related projects
• Implementing significant change within the employee experience.
• Developing and implementing new functionality to the HRIS system (iTrent)
• Development of HR policies, processes and guidance for people managers and teams
• Working as part of a cross functional project team to ensure a project delivers its objectives

Please note this is a fixed term contract for 12 months

Closing date for applications: 9:00 on Friday 7th March 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.