Office Administrator Jobs

The Queen's Nursing Institute is looking for a Digital Engagement Officer. The post holder will be a key contributor to the QNI's digital content and support the QNI's digital infrastructure including websites, social media, financial administration and Customer Relationship Management system. This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, within a supportive and friendly team environment. 

The Queen's Nursing Institute is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community.Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.

Purpose of the role

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Sadly, multiple pregnancies are high risk and part of our work is to support multiple birth families where one or more babies or children have died. This role will involve the day to day running of our Bereavement Service, which supports those families.

Over the past 12 months we have overhauled our bereavement service and developed a new strategy and we are looking for someone who can now implement our new objectives

• To help our families to feel less alone in their grief
• To improve mental well-being by providing coping mechanisms to build emotional strength and resilience when living with grief 

We are looking for a dedicated and compassionate individual who wants to support our bereaved community. We are looking for someone who has an understanding of grief and baby loss and who can provide empathetic support and guidance to families who have lost one or more of their babies.

We are looking for someone who will push forward with our new strategy and to continue to grow and manage our peer- to-peer support service by recruiting volunteers and running an organised and effective volunteer led service.

The ideal candidate will continue to develop our bereavement service and make it as impactful as possible by raising the profile of the service, establishing networks with other charities, growing the microsite and engaging with our bereaved community in a supportive and professional manner.

Location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.

Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.

For the full job description and person specification, please refer to the attachement below.

Are you looking to gain experience in Fundraising data in a leading UK charity?

The fundraising team are working towards the growth and success of St Mungo’s Fundraising Strategy, which ultimately supports our aim to end rough sleeping for good. We are looking for someone to join the team as a Database Officer where you can provide database administration support to the fundraising team, enabling our strategy on supporter lifetime value, in line with our income growth path.

Working as the Database Officer you will maintain, develop and utilise the Raiser’s Edge database as an effective fundraising, segmentation and analysis tool, and train the fundraising team on Raiser’s Edge. Some of your other key duties will include:

• Manage daily administration of the Raiser’s Edge database, adding of data to lists, campaigns, appeals, adding new users.
• Importing large volumes of data using ImportOmatic and Raiser’s Edge imports for teams across Fundraising.
• Improve data quality on the database by running queries and reports to identify where data is not accurate or in the right format such as missing address information, phone or email and gift aid, as well as other information as identified.
• Support the Database Manager in implementing best practices when using and developing the database, including coding for segments, attributes and other database customisations.
• Assist in training Raiser’s Edge users to ensure they are fully trained in the relevant aspects of database functionality and to provide technical support when required.
• Create data sets to go to mailing houses and email communications which include segmentation of data and complex criteria.
• Work with fundraising and other teams to solve data challenges and estimate time to develop solutions and communicate timeframes.

About you

We are looking for a good problem solver with a solution focused attitude. If you can demonstrate the below, we encourage you to apply:

• Experience in using databases as an administrator, ideally using Raiser’s Edge NXT within the charity sector.
• Some experience in developing reporting, incorporating multiple criteria based on ever changing requirements, analysing data; and using data management tools and techniques including Microsoft Excel (pivot tables, formulae, data manipulation and presentation).
• You will have good knowledge of GDPR with an investigative mind, and the ability to solve complex problems while remaining focused on wider team objectives and goals.
• Good organisation and prioritisation skills and be an effective decision maker with a solution focused attitude.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 22 July 2024

Interview and assessments on: 1 August 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We have an exciting opportunity for 6 x Caseworkers to join the Domestic Abuse team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our London office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a DA caseworker, you will:

Effectively manage a caseload of service users affected by domestic abuse, delivering excellent services which support the commissioners and their service goals to victims.

Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions

Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.

Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.

You will need:

• Experience of working with vulnerable adults and/or families affected by domestic abuse
• Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
• Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
• Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
• Ability to needs assess, risk assess and empathise with the victim
• Good IT and administrative skills including the use of Microsoft Office packages
• High resilience and the ability to work under pressure

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to Apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

At Twins Trust our mission is to:

· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.

· Facilitate a network of community support.

· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Membership Manager

This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base with lots of potential.

With a healthy existing membership base, this role will support the Head of Development in evaluating and enhancing our membership offer to secure sustainable income for Twins Trust. You will be supported by a Membership Officer.

Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate) 
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024 

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Advise on member-focused strategies, plans and measurement that improve member recruitment and retention
• Line manage one Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and update membership information on the database, Microsoft Dynamics
• Support the Head of Development and team in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, analysing data and providing reports to inform decision-making about our membership offer
• Collaborate with fundraising colleagues to maximise fundraising opportunities reaching our membership pool 

Ideal candidate

The ideal candidate will have experience in delivering a membership programme as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus.
• Excellent communications skills and attention to detail
• Knowledge of GDPR compliance and data protection
• A creative and analytical approach to problem solving
• Customer-focused in product development and promotional activities
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel.
• Enthusiasm for the issues we work on.

Desirable

• Working understanding of admin processes relating to membership
• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of creating a strategy around membership schemes
• Line management experience

For further information please refer to the full Job Spec pdf attached.

We are looking for an Events and External Affairs Officer to join the team, who will help us to identify and develop our event audiences, lead on event communication and manage stakeholder relations for speakers and delegates.

Alongside running effective email marketing campaigns, the post holder will ensure a strong presence for UUKi events on social media and the UUKi website. They will support the development of relationships with event speakers, and project manage other event logistics leading up to and including on the day of each event. The post holder will work closely with the Director of UUKi and Finance to ensure the accurate recording of the UUKi budget along with the processing of UUKi finance.

The post holder will support the Director of UUKi with their Diary to cover the Directors Executive Assistant’s annual leave.

The working hours for this role are largely Monday-Friday 9-5, although a willingness and ability to work out-of-hours is necessary. Events typically take place during working hours, however early starts/late finishes may be required.

The post holder will work a mixture of in the UUK offices in central London and at home, with 40% of the month in the office, however they must be available to attend the office for event days and for other core business reasons.

We work fast over multiple projects and want someone who will be flexible to needs of the team at different points in the event cycle.

Please note to apply for this role you should submit a CV and cover letter (maximum two pages) by the closing date. The cover letter should provide evidence of how you meet the person specification.

Please note that Universities UK operates a hybrid working framework involving the opportunity to work from home and in the office.  There will be a small number of roles where employees will be required to work from an office, but typically the majority of employees will be able to work remotely on average 60% of their working week.  All employees are welcome to use their contractual office for their whole working week if that is their preference. 

Interview date: 08 August 2024

About us

The Refugee Council is one of the leading organisations in the UK working with asylum seekers and refugees. We provide advice and assistance across a wide range of issues. These include helping asylum seekers through the asylum system to access housing, welfare, benefits, health, education and employment. Our teams work with relevant agencies such as the Home Office, local authorities, housing providers and more. You can find out more about the work we do, our strategy, and our values on our website.

About the role

As Senior Finance Business Partner, you will play a pivotal role in supporting the financial management and decision-making processes of our charitable activities. This role is led by the needs of the charity and manages a team of Business Partners to deliver against those needs. This position requires a dynamic individual with strong interpersonal skills and the ability to communicate financial information effectively to stakeholders at all levels.

Roles and responsibilities

• Manage and upskill the Finance Business Partners, ensuring they have the appropriate training, development and support for their roles.
• Understand the financial needs of non-finance stakeholders, re-prioritising as needed and managing the team to ensure deadlines are met.
• Plan the finance training internally and ensure the Finance Business Partners are equipped to develop and deliver this training.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the Apply button.

Closing date: 29 July 2024.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.

We are looking for a Tennis Development Officer to support with the development and delivery of our Tennis Programme as our inaugural focus sport. The role combines coaching delivery with desk-based sports administration. We are looking for someone passionate about developing tennis in all forms; an experienced coach who is confident with coaching beginners through to talented athletes.

Interviews will take place week commencing 12 August, 2024.

Weekly Hours: 29.2 hours (0.8FTE)

Contract: 1 year fixed term

Do you have a strong knowledge of the service and opportunities provided by the LTA? Do you have experience of coaching adult individual players across a range of ability levels? Have you got knowledge of key tennis facility sites in London?

The post holder will need to ensure high quality tennis coaching for all tennis club activity, including BUCS and LUSL team training. This will be achieved through a combination of direct coaching delivery and coordination of a wider tennis coaching network. They will also support the Sports Administrator with developing relationships with new tennis facility partners, and maintain strong relationships with all key external stakeholders including the LTA. The role holder will also deliver beginner-friendly coaching for our ‘Learn to…’ tennis sessions.

Salary: London Living Wage £25,643 p.a. FTE

Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role

Location:  Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

About the Role:

· Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working or Task & Finish groups.

We are particularly looking for individuals at the start of their career interested in either:

· Working directly with young people within our Delivery Team

· Learning more about how a charity works and the systems and processes that maximise our impact as a charity within our Central Resources Team

As a Delivery Team Intern, your key duties and responsibilities could include:

· Supporting the team to deliver fun and engaging programmes and activities for young people to get them ready for the working world by building on their skills and confidence.

· Supporting the team in the development of effective long-term working relationships with schools and referral partners.

· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.

· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.

As a Central Resources Team Intern, your key duties and responsibilities could include:

· Supporting the team to effectively implement and manage Construction Youth Trust’s central programmes, including work experience. You'll work closely with our hub delivery leads to meet our internal goals and the expectations of our funders.

· Supporting the team to manage and improve processes for managing employer relationships and connecting young people with job, apprenticeship, and work experience opportunities. You'll be supporting centrally run initiatives to ensure we can consistently and effectively link young people to valuable employer and partner opportunities.

· Supporting the team to develop new systems and processes to enhance our centrally managed programmes, ensuring they meet the expectations of our funders, partners and the needs of our beneficiaries.

· Supporting the team to generate income by encouraging our industry partners to become financial supporters of the Trust’s important work.

About You

What we’re looking for in our new Intern(s) includes:

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.

· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

About Us

Construction Youth Trust is a forward-thinking charity whose mission is to help young people reach their full potential and take their first steps towards a rewarding working life. We prepare young people for the world of work, support them to build their skills and confidence and, through our wide industry networks, connect them with opportunities and employers aligned with their individual strengths and interests. We prioritise young people from disadvantaged backgrounds, under-represented groups and those facing significant barriers to work.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year plus Bank holidays (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year.

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.

Please indicate if your preference would be to work as part of our Delivery Team directly supporting young people or to work as part of the Central Resources team working on our external relationship management, systems, data, administrating programmes such as work experience etc.

Previous applicants need not apply.

We reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Closing date: 30th August 2024. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate/s is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role via the Charity Jobs application process.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)

AKF(UK) Partnerships Officers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying funding partnerships and strengthening existing ones to support our strategic goals. Partnerships Officers manage a set of grants across a variety of themes and geographies. They also support engagement with European and Asian bilaterals, multilaterals and foundations to secure funding for ten multi-sector not-for-profit and forprofit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. This is all done in close collaboration with field units, global teams, and our partners.

KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

Grants Management

• Manage a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s programme finance team and relevant AKF/AKDN field units/agencies acting as a central resource for field units in donor best practice.

• Interface with donors about the implementation of ongoing grants to ensure strong, enduring relationships.

• Coordinate, review, and assure the quality of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting).

• Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard.

• Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation.

• Facilitate grant monitoring efforts including routine coordination meetings and as needed, support with donor steering committees, donor project visits, and donor monitoring missions.

• Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems (e.g. Award Information Management System (AIMS)).

• Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions.

Mobilising Funds

• Coordinate and facilitate the development, review and quality assurance of expressions of interest, concept notes, and full proposals for funding opportunities.

• Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed.

• Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way.

• Contribute to management systems, such as AIMS.

Donor engagement and positioning

• Research, scan and source relevant information regarding new donors and partnership opportunities to identify potential funding matches and gather intelligence around European and Asian donors. 

Update donor profiles, researching and summarising latest donor strategies and using AIMS to update AKF/AKDN funding summaries.

• Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams, to enable effective donor engagement.

• Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests).

• Identify and support cultivation of and pre-positioning with partner organisations to form or join consortia focused funding bids.

• Conduct due diligence on new partners in coordination with finance and partnerships teams.

Communicating practical lessons and results

• Engage communications teams to identify opportunities and support the development of content (e.g. social media campaigns, videos) that promote AKF and AKDN’s work and position us as ‘partners of choice’ in the sector.

• Participate in events (e.g. conferences, roundtables, policy forums) to share lessons, innovations and knowledge about our programmes that position us as ‘thought leaders.’

Carry out any other duties as assigned by the Senior Partnerships Manager, Deputy Directors or Regional Director for Europe & Asia.

QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES

Qualifications

• Undergraduate degree essential

• Master’s degree in a relevant field preferred

Skills

• Creativity, critical thinking, and project management

• Entrepreneurial, pro-active self-starter with maturity and emotional intelligence

• Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines

• Ability to handle complex relationships with colleagues and external stakeholders in a professional manner

• Excellent writing, speaking and other communications skills, with thoroughness and attention to detail

• Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members

• Strong financial literacy, including the ability to read and produce detailed budgets and business plans

• Strong IT skills, including Microsoft Office 365 and Salesforce

• French language skills desirable, but not essential

• Proficiency in French language desirable

Knowledge

• Understanding and knowledge of the UK/European and Asian donor landscape preferred

• Knowledge of and commitment to international development

Experience

• A minimum of 3 years of professional experience

• Experience in developing and writing proposals, developing budgets, business plans/cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources

• Experience of managing relationships in complex organisations with numerous stakeholders

• Experience managing grants in complex organisations desirable

Application Details:

• Applicants must already have the right to work in the UK.

• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.

As part of the People team you’ll learn new and develop current skills in all aspects of HR and organisational development. You’ll support our People Business Partners, and work with the People Operations Lead to practise a range of HR generalist skills to support line managers and colleagues, and to ensure consistent best practice, and develop our recruitment profile and brand.

About the role

You’ll work with the wider People & Culture team to play a key role in building and delivering our people strategy, and contribute to the development and the continual development and improvement of policies and practices to ensure we are supportive of all communities in our work, and to the development of work that betters the experience of all employees at Parkinson’s UK. 

What you’ll do

You’ll provide high quality specialist advice, assisting managers on a variety of HR functions including recruitment and retention, employee relations, performance management, employee wellbeing support, and workforce planning and resourcing. With coaching from the People Operations Lead you’ll provide guidance, support and data to managers, enabling them to effectively lead and develop their teams.

What you’ll bring

• Proven experience of effectively managing a range of employee relations case work, and experience of managing a wide range of recruitment campaigns from start to finish 
• Influencing and negotiation skills, with the ability to support managers to deliver effective and fair ER processes
• Ability to work as part of a team of subject matter experts and contribute to the development of consistent practices across the charity.
• An understanding of HR systems, reporting, data and metrics and how to use them effectively 
• The ability to work to tight deadlines set by others and to support the team in achieving collaborative goals 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home two days a week. You’ll be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Executive PA
Reference: JUN20247465
Location: Flexible in England
Salary: £26,379.00 - £28,319.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

This is a Permanent Full-Time role for 37.5 hours per week.

The role can be based at home – where a suitable home working environment is in place – or from any RSPB office, located at different locations across the UK. The role may require occasional travel to an RSPB office or to support meetings in central UK locations.

The RSPB is looking for an Executive Personal Assistant (Exec PA) to join the Income and Conservation Investment directorate, providing vital support to the Executive Director and wider leadership team, as well as facilitating the smooth running of the 300 people strong directorate.

About ICI

The Income and Conservation Investment (ICI) team are dedicated to generating income, long term support and system change to help protect and restore nature. The directorate comprises of teams responsible for membership & supporter fundraising, legacies, commercial sales, high value partnerships, business engagement and conservation investment.  This is a great opportunity to support a key strategic function within RSPB and would suit someone who is eager to work in a fast-paced environment, to learn about and support income generation and enable others to be the best they can be. 

What's the role about?

As Executive PA, you will provide assistance to the Executive Director of Income and Conservation Investment (ICI), managing their busy inbox and diary and proactively helping them to stay on top of actions and deadlines. You will also play an important role at leadership team meetings, ensuring their smooth running by producing agendas and capturing actions. You will be a key point of contact for colleagues across the directorate and around the RSPB so we are looking for someone with a positive and approachable manner who enjoys working with others and is able to efficiently prioritise and problem-solve. A typical day might include tasks such as:

• Supporting the Executive Director through inbox and diary management, booking travel and accommodation, compiling agendas, gathering meeting papers, collating actions and reminders
• Working with the Board and Council Coordinator to ensure papers are drafted and submitted within set timeframes and follow the correct process.
• Building and developing effective relationships with people across the organisation and externally on behalf of Executive Director. Ensuring confidential and sensitive matters are handled appropriately.
• Organising monthly directorate briefings and other engagement activities, sourcing interesting and relevant content to help inspire colleagues and showcase the work of teams across the RSPB.
• Facilitating various meetings, including that of the leadership team by working with the meeting chair to produce agendas, gather papers, book guest presenters, capture actions and generally ensure meetings run efficiently.
• Understanding, sharing and implementing best practice from across the organisation, for example, Information Management principles, new digital tools or ensuring meetings are inclusive and accessible.
• Working closely with the Executive Board PA group to improve processes and provide cover during times of absence.
• Supporting the leadership team with recruitment and induction of new staff and volunteers, following appropriate policies and procedures where applicable.
• Working in line with the RSPB expenses and purchasing policies, file expense claims and raise purchase orders.

Essential skills, knowledge and experience:

• At least one years experience of providing PA support to Director and/or senior management
• Experience of providing dedicated personal administrative support to senior staff.
• Knowledge of the Microsoft O365 suite, particularly SharePoint, PowerPoint and collaboration tools
• Able to make the best use of time particularly when under pressure from competing priorities, prioritising and delegating tasks effectively, during periods of both low and high demand.
• Able to proactively identify and solve problems and respond quickly to change
• Able to identify and act on opportunities for continually improving ways of working and create efficiencies
• Able to communicate effectively with people from all levels of the organisation as well as external stakeholders
• Able to organise meetings and events, of varying scales, and coordinate all aspects of the logistics.
• Able to take meeting notes and minutes clearly and concisely, with attention to detail
• Able to deal with confidential and sensitive information appropriately.

Closing date: 23:59, Mon, 29th Jul 2024

Interview dates will take place on the 7/8th August.

We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The main purpose of this role will be to provide clear, accurate and helpful retrofit and other related technical guidance in areas such as carbon foot-printing, building energy performance and renewable energy options to local and community organisations to help them tackle the climate emergency.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £29,864 - £35,770.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and much more.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Deliver training to local and community stakeholders on topics such as carbon literacy, retrofit, renewables and energy efficiency.
•  Develop and strengthen tools, guidance and other materials for community organisations that help to increase their ability to deliver beneficial local retrofit initiatives.
•  Undertake basic retrofit assessments of domestic and non-domestic buildings and provide useful guidance and recommendations on potential improvements.
• Provide carbon auditing, and recommendations for decarbonisation plans for community businesses.
• Support community organisations to design and deliver capital investment projects, develop funding bids, business cases and project delivery plans.
• Support community organisations to plan and deliver wider community engagement processes that help to foster leadership, consent and action.
• Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers.
• Support CSE’s fundraising activities and the development of new models and approaches for the provision of retrofit activities and services at the local and community scale.
• Provide administrative support for timely delivery of project activities, accurate record keeping and robust reporting.
• Champion to key stakeholders (such as local authorities and funders) the importance of community engagement and the roles which local and community organisations can play in catalysing and enabling the decarbonisation of local homes and community buildings.
• Foster collaboration and deepen relationships with partner organisations who are active and interested in supporting similar areas of work.

To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available on our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is midnight, Sunday 21 July 2024. If you have not heard from CSE by 25 July, please assume that your application has been unsuccessful.

Interviews are expected to take place Wednesday 31 July and Friday 2 August 2024 at our offices in Bristol.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Key Purpose: As the HR Manager you provide and enable a comprehensive, efficient HR service to the charity, while ensuring legal compliance and best practice, and enabling a positive culture driven by ethics and agreed values.

Key Responsibilities:                                                                                        

• Advising and supporting managers on all RABI employee relations matters, ensuring full compliance with all appropriate legislation and regulations.
• Developing and maintaining positive employee relations, addressing concerns, resolving disputes to promote a positive working culture.
• Management of employee related legal issues, including contracts, terminations and grievances. 
• Acting as the preliminary point of contact for the external HR specialist support.   such as contracts.
• Developing and implementing recruitment strategies to attract and retain the best possible talent to the charity.  
• Leading on the development and improvement of HR policies, KPIs, procedures and initiatives to ensure they are fit for purpose and revised as needed to support changes in legislation and RABI’s strategy.
• Leading the development and implementation of strategies to enhance employee satisfaction and retention. 
• Working closely with the Learning & Development Manager to implement initiatives for employee development, training and career progression.
• Enabling and overseeing the employment journey from selection to offboarding.
• Leading the development of appropriate performance evaluation systems and processes.  Providing guidance to managers on performance feedback, coaching and disciplinary actions as necessary.  
• Line management, coaching and development of the Senior HR Advisor.
• Supervising the HR administrative functions, including payroll, benefits and record-keeping.
• Championing a positive and inclusive working environment through the implementation of HR and organisational processes that promote diversity and equality and mitigate bias. 
• Contributing to the development and promotion of employee well-being initiatives.  
• Managing the HR departmental budget effectively, allocating resources efficiently to support HR initiatives and meet organisational goals. 
• Supporting the development and circulation of internal communication for employee related matters.
• Supporting the Senior Leadership Team to manage the impacts of major change initiatives, develop staffing planning and create and monitor ongoing organisational development. 

Person Specification:

Essential:

• Proven experience in HR management, preferably in the charity sector or similar non-profit organisation (minimum two years of managerial experience.)
• Current knowledge of Employment Law and predicted trends.
• Level 5 CIPD or equivalent HR related qualification/HR experience. 
• Solid organisational and time management skills, with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal skills with a positive attitude towards all stakeholders.
• Self-motivated with a solution-orientated approach.
• Demonstrable ability to uphold the key principles of HR including confidentiality, fairness, integrity, respect.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Possesses a valid UK driving license.

Desirable:

• Level 7 CIPD or equivalent.
• Background in coaching and mentoring.
• Familiarity with farming practices.
• Skills in process improvement.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.