Office Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Food Chain exists to ensure people living with HIV in London can access the nutrition they need to get well, stay well and lead healthy, independent lives. We deliver meals, groceries and formula milk, run cookery and nutrition classes, and hold twice-weekly communal meals for some of the most vulnerable and isolated people living with HIV in London.
We are the only HIV Nutrition specialist charity in the UK: we exist at the intersection between HIV, food poverty and social isolation. Everyone accessing our services is referred by a health or social care professional who has identified that they are experiencing crisis. Each person receives a personalised Dietetic Assessment from one of our HIV Specialist Dietitians, designed specifically to meet their needs. By offering a tailored package of support, at the appropriate time, we help people to lead healthy, independent lives.
The Director of Income Generation & Partnerships, along with the Director of Services & Development, lead the organisation's small staff team to deliver vital services to an average of 500 people every year. The Director of Income Generation is a vital link in The Food Chain, ensuring income is secured to enable the delivery and sustainability of all our services and activities, and setting the organisation’s strategic direction for the achievement of our charitable purpose.
Since we were formed on Christmas Day 1988, The Food Chain has delivered food services to people living with HIV every week since. We were founded by volunteers, and are proud that volunteers are still key to the deliver of our charitable services. The Food Chain family is vast - it’s not at all uncommon for us to be out fundraising and someone run up to us with a shout of “Food Chain! I volunteered for you in 1994!”
Position: Director of Income Generation & Partnerships
Responsible to: Board of Trustees
Location: Flexible and remote working is offered to all staff. We have an office in Caledonian Road, London, and we deliver some services in Stepney Green. We envisage this role being hybrid.
Hours: 37.5 hours per week (full-time), core hours of 9.00am–5.30pm but flexible working hours will be considered.
Salary: £42,436 per annum
Annual leave and benefits:
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25 days annual leave (not including bank holidays)
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Company pension scheme with matched contributions of 5% after probationary period of 6 months
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Health benefits scheme
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Long service leave entitlement after 2 years of service
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter about your relevant skills and motivation.
We are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Closing date: 14th August 2024.
Purpose:
- To ensure income is secured to enable the delivery and sustainability of all Food Chain services and activities.
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Along with the Board of Trustees and the Director of Services and Development, to set the organisation’s strategic direction and build strong and sustainable external partnerships for the achievement of our charitable purpose.
Key Activities & Accountabilities
Strategic Management
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Contribute to the development of The Food Chain’s strategic and operational plans and ensure income is secured for their effective delivery in line with all relevant legislation, best practice and The Food Chain’s values
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Work collaboratively to develop this role as the needs of the organisation and its services users change over time
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As part of the Charity’s Senior Management Team (SMT), lead in the overall day-to-day running of the charity, including directly reporting to and attending meetings of the Management Committee
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Represent The Food Chain in public, both within the sector and externally
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Identify and manage financial risks
Income generation and development
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Research, prepare and submit applications for core and project funding to Charitable Trusts and Foundations, corporate bodies and other partners as required to meet the charity’s core purpose
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Maintain and develop positive relationships with existing Trust funders ,donors and other supporters of The Food Chain as appropriate
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Ensure that record keeping relating to all fundraising activity is accurate, up to date and timely, using Salesforce CRM
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Ensure that all necessary reporting to all funders is of a high quality and submitted in a timely manner.
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Maintain a realistic pipeline of existing and potential applications for all funding streams
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Develop and implement fundraising initiatives to increase support from, and enhance our profile with all potential donors, including corporate partners and individuals
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Research potential commercial partners and provide a planned approached to pursuing and executing a full offer of fundraising opportunities to engage corporates.
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To provide support to the trustee lead Corporate and Individual donors fundraising group
Financial management
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Lead on the day-to-day management of all financial operations, including forecasting and the annual planning and budgeting process, working closely with the SMT and Trustees
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Provide sound financial advice to the SMT and Trustees also assisting with strategic planning, forecasting, projections and service models for the charity and any trading activities.
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Ensure that The Food Chain makes the most of financial opportunities and works with challenges effectively as they arise in order to meet priorities and fulfil our charitable purpose
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Monitor cash flow forecasts and the budget against actuals and bring any major variations in budget expenditure for discussion to SMT and the Operations Working Group in a timely manner
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In liaison with our external provider, prepare monthly I & E reports, and quarterly management accounts for the SMT and Board of Trustees
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Write, review and update finance policies and procedures as and when required
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Lead on the annual audit process and ensure it is carried out effectively and in a timely manner
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Provide line management of the financial administrator role
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Supervise and review all accounting records processed by financial administrator
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Authorise the payment of suppliers on a monthly basis and as needed
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To support the Director of Services in their management of the monthly payroll and pension submissions and carry out administration as needed
Communications and external relationships
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Develop, as appropriate, The Food Chain’s public profile, and influence and foster good relationships through liaison with statutory, voluntary and private bodies, Food Chain members, volunteers, patrons, supporters and the public.
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Develop partnerships and relationships with external organizations and stakeholders for the furtherance of The Food Chain’s strategic goals
Person Specification
Essential Skills and Experience
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Track record of engaging and generating income from Charitable Trusts and Foundations
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An understanding of different fundraising revenue streams and how they contribute to charitable objectives
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Driven and energetic, motivated by achieving financial targets
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Relationship management experience
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Highly organized and technically competent (Word, Excel, PowerPoint, Salesforce)
Desirable Skills and Experience
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Experience of public speaking
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Experience of planning and running events
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Understanding of corporate social responsibility and experience of income generation through corporate engagement
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An understanding of the needs of people living with HIV
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Financial literacy with experience of tracking income and expenditure
Personal Qualities
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A strategic and creative thinker
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An excellent communicator, both verbal and written
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A problem solver with a flexible, practical and ‘can do’ approach
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A strong and persuasive negotiator
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Positive, resilient and supportive
Please submit a covering letter of no more than 2 sides of A4 specifically addressing the role description and person specification.
The client requests no contact from agencies or media sales.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors.
The expertise of the Foundation is renowned in the field. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist therapy, medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Survivors of human trafficking, benefit from HBF’s counter-trafficking programme of support.
The Role
The role involves managing the effective administration of the Medio-Legal Report Services including liaising with our medico-legal report writers, with instructing solicitors and with clients. It involves scheduling appointments, preparing the documentation to be provided to the writers and dispatching the final reports.
It will involve managing MLR doctors and recruitment and management of volunteers to support these functions, in order to ensure the smooth processing of referrals for medico-legal reports and robust production of these, from the point of acceptance to delivery and invoicing.
EQUAL OPPORTUNITIES
The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of work in this sector, the role will expose the postholder to traumatic and distressing material and, whilst they will be supported by their line manager and the surrounding team, they should also be able to demonstrate knowledge of the self-care principles needed to manage working in an intense work environment and be able to collaborate in the dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and covering letter by Monday 29th July. Your application should outline your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Interviews will be held on an ongoing basis. Formal interviews will be held during the week of 5th August.
Please state in your covering letter when you would be available to start the role.
For any queries about the role, please direct them to Kat Hacker, Director of Legal Protection & Client Services. Please refer to the job description for contact details.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Salary: Band 5 £31,025.34 - £39,765.48
Hours of work: 37.5 hours per week, Monday to Friday 08:00 - 16:00
St Joseph’s Hospice in East London is one of the largest hospices in the UK. We provide compassionate, specialist palliative care to people in the diverse community of East London who are living with a life-limiting illness. We treat each person as unique, encouraging and enabling them to reach their full potential until the end of life.
Our Education Centre provides an excellent space for the education of our staff as well as a commercial for hire space raising £120k of unrestricted income for the Hospice.
As Education Centre Coordinator, you will line manage the Education Centre Assistant and bank staff to provide the highest standard of customer care to internal and external customers as well as being methodical in your approach and dynamic in marketing the space. You will support the wider training education and development team in ensuring that our Hospice staff have the opportunity to learn, grow and maximise their potential.
To be successful you will have:
- Effective communication and interpersonal skills
- Excellent IT Skills with the proven ability to use a variety of IT Packages & databases
- Excellent organisation and time management skills
- A positive attitude and the ability to problem solve
- Commercial and entrepreneurial spirit
We offer:
- Continuation of NHS Pension Scheme is available
- 27 days holiday plus public holidays and excellent pension scheme
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age
Applicants are subject to standard DBS.
For further information and to apply, please visit our website via the Apply button.
Closing date: 28th July 2024
Interviews: 5th, 6th & 7th August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Purpose:
This role encompasses the day-to-day running of RABI’s mental health training programme. To include liaising with individuals and organisations seeking training; working with RABI’s specialist training providers; budgeting and invoicing, monitoring and evaluating the service.
In addition, the role will seek to explore possibilities for the development of the service, including working with external organisations across the sector to upskill and empower their staff.
The role involves cross departmental working, particularly with the Fundraising, Volunteering and Finance departments to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.
Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on gaining impact reporting and integrating the service into the CRM.
Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.
Key Responsibilities:
- Identify and develop opportunities to engage with prospective strategic corporate partners around mental health training.
- Lead the management and delivery of RABI’s mental health training from initial contact through to booking, invoicing and feedback.
- Manage the budgets related to delivery of the mental health training service.
- Work with other RABI departments to ensure promotion of RABI’s mental health training and maximise the opportunities it provides.
- Work with existing and prospective trainees to maximise benefits for both parties, identifying the training and ensuring training is kept up to date.
- Act as a first point of contact for strategic partners interested in mental health training.
- Provide subject matter expertise and advice to support the Senior Management Team in developing strategic priorities and projections.
- To support with the completion of collaborative working proposals and pitches that involve mental health training.
- To attend, contribute and chair where appropriate, meetings, briefings and reviews with existing and potential partner organisations.
- To provide reporting as required, related to the mental health training service.
- Act as a conduit to introduce partner organisations to other RABI teams as appropriate.
- Supporting on the development of partnership agreements, Memorandum of Understanding and other written documents as required.
- Act as a representative of RABI at events.
- Working with RABI colleagues to collect and track data on the effectiveness of the mental health training, and impact reporting.
- Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
- To integrate the mental health training service from booking through to invoicing and reporting, with the CRM system, to ensure all data is captured, relationships managed and reporting provided.
- Be an ambassador for Partnerships internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
- Undertake any other responsibilities commensurate with the post which management representatives may require.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Person Specification:
Essential
- Experience of developing excellent relationships with high level corporate organisations.
- Ability to represent RABI and lead meetings with large audiences and partner-based events.
- Significant knowledge and experience of working collaboratively with organisations and stakeholders at all levels.
- Advanced research skills and proven record of environment scanning success.
- Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
- Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
- Experience of developing and delivering presentations and pitches.
- Excellent organisation skills and the ability to manage own workload and priorities.
- High computer literacy skills including the use of Microsoft Office programmes, databases and CRM systems.
- Ability to travel throughout England and Wales and work unsocial hours on occasion.
- Affinity with the goals and objectives of RABI.
- Project Management experience, including monitoring & evaluation.
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
- A full UK driving licence.
Desirable
- Training background
- Farming background or knowledge of the farming community environment.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The role of Volunteering Manager will work to review and expand Concordia’s Volunteering programmes to ensure a variety of attractive opportunities both in the UK and abroad. They will ensure effective management and administration of all opportunities, initiate new partnerships with UK charities and hosts, and represent Concordia at international events and network meetings.
This role requires an individual with highly effective organisational and administrative skills, as well a strong aptitude to identify and act on new opportunities.
We are looking for a creative individual who possesses high standards, and a commitment to quality volunteering placements. The right candidate will communicate with passion and enthusiasm and have the ability to manage multiple tasks simultaneously.
ROLE OBJECTIVES
- To maintain, review and develop current Concordia volunteering programmes and partnerships
- To actively research & seek out new partnerships for hosting volunteers coming to the UK and UK volunteers travelling overseas
- To ensure the creative promotion of inclusive and appealing volunteering opportunities to a wide audience
- Responsible for the recruitment, training and management of voluntary coordinators for delivery at our UK and overseas volunteering projects.
- To establish effective and proportionate user-led processes to ensure the smooth administration and induction of new volunteers
- To ensure effective monitoring and evaluation systems are in place and to ensure regular summary reports of impact and statistics are produced.
- To provide clear information, support and advice for all volunteers travelling abroad/coming to the UK
- To develop and maintain excellent working relationships with colleagues and other stakeholders, locally and internationally
- To coordinate delivery carefully and within budget
- To work with the senior team to ensure financial sustainability of programmes and responsiveness to new project and funding opportunities
- To deliver or commission volunteer training as required
- To input and manage personal and sensitive data, keeping all individual records up to date
- To work according to all Concordia’s policies, including data protection, health and safety, equity, diversity and inclusion and safeguarding
- To be available to work evenings, weekends and residentials where necessary
- To be a team player working cohesively with Concordia colleagues, volunteers and supporters
- To undertake duties and provide support to the Head of Youth Programmes on other tasks and activities as needed.
PERSON SPECIFICATION
Essential experience:
- Highly organised professional with the ability to develop and maintain strong relationships with stakeholders.
- Significant experience in establishing and maintaining impactful international volunteering schemes
- Experience of creating new ambitious and inclusive programmes and opportunities for people of all ages, in particular young people
- Demonstrable and relevant experience in Health & Safety
Essential technical competencies
- An understanding of the data protection requirements in respect of volunteers
- Excellent IT skills, including experience of using Microsoft Excel and Word
- Experience of web-based platforms for recruiting volunteers and working with CRM databases
- Good knowledge of social media platforms and how they can be used to engage with stakeholders, both existing and potential
Essential Skills
- Ability to set and achieve ambitious targets
- Excellent communication skills in a variety of forms and contexts, including training and presentations
- Excellent administrative, planning and organisational skills
- Ability to work under pressure and to prioritise and manage workloads
- Ability to work on own initiative and in different teams working to the same purpose
- Sound decision-making
- Adaptable, innovative and ambitious in relation to volunteering
- Have an awareness, understanding and commitment to the protection and safeguarding of young people and adults at risk
- Have an understanding of and be able to demonstrate a commitment to Equity, Diversity and Inclusion
Desirable Criteria:
- Charity VISA application processing experience
- Project management
- Emergency First Aid or First Aid at work
- Personal experience of international volunteering or community volunteering
Other
- Willingness and ability to work evenings and weekends as required
- Willingness and ability to undertake travel in the UK and abroad as required
- A full driving license and use of a suitable vehicle
How to Apply: Send cover letter stating how you meet the person specification criteria (no more than 2 A4 pages) and a CV.
Closing date for applications: 2nd August 2024
Shortlisting: W/C 5th August 2024
Interview Date: W/C 12th August 2024
to foster cross-cultural understanding by providing people with quality opportunities for international volunteering and work experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Hours: 5, 9, 13 or 17 hours, depending on the number of assignments allocated to the post-holder. Fixed term contract.
Location: 2 fixed hours at one of our partner schools in London or Manchester and 3 hours flexible and remote.
London Salary: £15 per hour
North West: £13.30
ReachOut is a national mentoring and education charity, rooted in local communities. Working in under-resourced areas, we support young people to grow in character and confidence, sparking change in themselves and society.
Our Youth Project Leaders are individuals who are passionate about working with young people, supporting them to reach and be confident in their potential. You may be an experienced youth worker, or have experience facilitating sessions or working with young people and leading volunteers.
As a Project Leader, you’ll be facilitating weekly after-school mentoring sessions, leading a group of mentors and working with young people referred to ReachOut by their schools. You can find the full job description below, or in our application pack.
“Being a Project Leader is extremely fulfilling and the ReachOut team is always ready and willing to support you if you have any difficulties along the way. I have enjoyed seeing the progress the mentees make from session to session and watching them have fun and learn a lot through the activities I design.” ReachOut Project Leader.
As part of the ReachOut team, you’ll have an enormous impact on the lives of the young people you’ll be working with. Every year we see mentees grow in confidence, develop their character and learn new skills for the future.
You’ll be supported throughout the year by our team of Project Officers as well as receiving thorough training on how to lead a ReachOut project. You’ll also have access to free, tailored training opportunities where you can learn and refine new skills as well as working with your own career mentor if that’s something you’d be interested in.
We also run celebratory events, socials, networking and training sessions throughout the year - opportunities to meet other people who are passionate about working with and supporting young people.
Your Job Description
As a Youth Project Leader, you will:
• Deliver ReachOut sessions at the same partner school on the same day and time weekly during term time.
• Prepare your ReachOut sessions, following ReachOut’s curriculum and adapting the activities to the needs and interests of your assigned group.
• Facilitate engaging ReachOut sessions for the young people attending by ensuring that the voice of young people is listened to and impacts the way the sessions are planned and facilitated.
• Manage and support a group of volunteer mentors; supporting them to build strong rapport with their mentees and helping them to understand how to best adapt their mentoring approach to the young people they are working with.
• Support theyoung people in your session to reach and be confident in their potential by facilitating the creation of good mentee/mentor relationships and by running activities to build the ReachOut Character Strengths.
• Complete monitoring and evaluation activities to ensure the sessions are as impactful as possible and set up strategies with the help of your line manager to help each young person in your group reach their mentoring goal.
• Keep in touch with the parents/carers of the young people in your group about attendance, successes and challenges.
• Manage your project’s weekly admin by planning your sessions, maintaining your attendance and providing detailed project updates to your line manager.
• Attend ReachOut events and socials with their mentors. • Follow ReachOut’s policies/procedures to safeguard young people.
• Act and communicate in a professional manner, in line with ReachOut character strengths and culture.
• Attend all compulsory training.
How to apply?
Before applying, please take a look at our information pack below and then head to our website for more information about the process, and to submit your application.
If you have any questions, you can also get in touch with our team.
The client requests no contact from agencies or media sales.
Director of Fundraising
Both full and part time hours considered
Minimum of 32 hours per week over 4 days
Up to £65,000, dependant on experience (pro rata to 36.5 hours for part time)
Treloar’s is a charity which runs one of the UK’s largest specialist education centres for young disabled people to live and learn. Through our school and college, we offer students the opportunity to fully take part in life and achieve their aspirations.
This is an exciting opportunity for an experienced, dynamic, and professional fundraiser to lead the team at Treloar’s. As the Director of Fundraising, you will develop and implement innovative fundraising strategies, oversee a dedicated and passionate team and support them in generating significant income through a variety of channels, including trusts and foundations, events, corporate partnerships, individual giving, and major donations.
We are looking for someone with a strong track record in senior-level charitable fundraising. You should bring advanced knowledge of a wide variety of fundraising channels, compliance expertise, and exceptional leadership skills. Experience in the education or disability sectors and relevant qualifications in fundraising are advantageous.
In return, we offer a competitive salary and the chance to make a meaningful impact on the lives of young people with disabilities. We also provide a flexible work environment with options for home and office working (minimum 3 days a week in the office), as well as part-time opportunities.
Informal chats about the role are welcome – get in touch with Sophie Milroy, Recruitment Specialist Lead.
We offer:
- 27 days annual leave per year plus bank holidays
- An opportunity to work on site with industry experts
- Excellent paid training and development opportunities
- Life insurance, Group Personal Pension & Occupational Health schemes
- Health Cash Plan & Perkbox discount scheme
- Free wellbeing activities (e.g. gym/yoga)
- Free parking & many other benefits
How to apply?
To apply, please complete our Online Treloar Application Form, alternatively please call our Recruitment Team to discuss further.
Closing date: 23rd July 2024
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
Treloar Trust, responsible for Treloar School and Treloar College, is an equal opportunities employer and operates a no smoking policy. Registered charity number 1092857.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER - EXPERIENCE ESSENTIAL
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
- Part-time (3.5 days per week)
- Permanent
- £30,500 per annum pro rata plus 6% pension contribution
- 28 days annual leave pro rata (on top of usual bank holidays)
- Arts Emergency operates a 35-hour week, we will consider compressed or annualised hours
- This role can be home or office-based
Arts Emergency has been supporting young people through its mentoring programme since 2011. During this time, we’ve seen a huge community of mentors from across the UK’s creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.
As the Merseyside Mentoring Officer, you will work to recruit, match and support mentoring pairs across Merseyside. This is a busy, fun, and super rewarding role where you’ll get to work independently while being supported by the Mentoring Manager, your Mentoring team colleagues, and the wider Arts Emergency team around the country.
Knowledge & Experience
- Experience working with young people aged 16-18
- Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)
- Knowledge of the context and issues affecting young people in Merseyside
Skills & Abilities
- Excellent interpersonal and relationship-building skills with diverse stakeholders
- Good presentation skills and confident at public speaking
- Good administrative and organisational skills
- Creative thinking - ability to recognise and capitalise on value-added opportunities for mentors and mentees
- Capability in using standard office programmes, web-based apps, and databases
Personal qualities
- Commitment to upholding Arts Emergency’s values of being bold, optimistic, and community-led
- Passionate and driven to make a positive impact on the world
- Always learning: a self-starter, motivated, eager to learn
- Self-disciplined to work independently and communicate proactively with the wider team
Key Tasks
- Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
- Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers
- Promote the mentoring programme with schools, colleges, and other referral partners
- Manage existing relationships and develop new ones with schools, colleges, and other referral partners
- Manage application and onboarding processes effectively
- Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
- Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
- Curate monthly newsletters, sharing opportunities with Merseyside-based mentees
The role can be home or office based, or hybrid. Arts Emergency’s head office is in London and Manchester. We also have access to Spaces offices around the country which can be used by all staff if an office space is needed outside these areas - including a co-working space off Wood Street in Liverpool city centre. Regular travel across Merseyside is essential as part of programme delivery.
To apply:
1. visit the Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in this document
4. Deadline to apply: 29 July 2024, 10am
The client requests no contact from agencies or media sales.
Are you a dynamic and experienced property sales professional with a knack for hitting targets? If so, we have an exciting opportunity for you!
Work Schedule & Location
- Enjoy a balanced work-life with a Tuesday to Saturday schedule, giving you a well-deserved break every Monday.
- This role is both office and site-based, offering a diverse and stimulating work environment.
- The Housing Association sites are located across London in areas such as Croydon, Kidbrooke, Colindale, Finsbury Park, and North Acton. The specific site you'll be working at can vary, depending on staffing needs.
- You'll be stationed at a particular site for the entire day, so no need to worry about bouncing around different locations.
Key Responsibilities
- Achieve a target of 4-5 property reservations per week, demonstrating your strong customer focus and sales skills.
- Be ready to travel across London to any of our sites where cover is required.
Skills & Experience
- Proven experience in property sales is essential, particularly in shared ownership.
- Competency with IT and computers is required.
Additional Information
- You may be based on a patch covering three sites: East Acton, Manor House, and Colindale, usually on a rota basis. This means you won't have to move between them during the day.
- There may be occasional instances where you'll need to cover at Kidbrooke or Croydon, but this won't be often and you'll be given advance notice.
If you want be part of a vibrant team committed to delivering excellent service in the not-for-profit housing sector, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rehab Assistant
35 hours per week
£24-26,000 PA
3% contributory pension
25 days holiday pro rata per annum in addition to public holidays.
The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU. Occasional remote working may be offered either permanently or ad hoc with Services Coordinator’s prior agreement.
3 months probation
On the job training will be provided at all times to help develop your skills and knowledge.
If the role was to extend past 6 months and following successful completion of the probabtion period, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback. Headway Surrey will provide 2 hours a week paid study time. The course should be completed within 6-12 weeks.
Training on Headway Surrey’s CRM database, Charitylog will be given.
A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work
JOB PURPOSE:
The main purpose of the role is to:
- Plan and deliver Thursday client centre sessions
- Plan and deliver bespoke one to one sessions to clients
- Line manager to Rehab Assistants
- Weekly check ins / supervisions with Services Manager
- Complete client admin in association with Thursday centre sessions
- To carry out assessments, goal setting and monitoring of clients and families into our services.
- To record all actions on the CRM.
A Rehab Coordinator will play a key role in achieving Headway Surrey’s objectives by supporting the Rehab Team to achieve our vision and mission:
Vision - To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.
Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.
ROLE OVERVIEW
The key areas of responsibility include:
- To follow the directions of the CEO/Office Manager to work with the Rehab Team to provide a range of high-standard person-centred professional services.
- To process initial referrals (telephone and email) and record on CRM.
- To process all enquiries allocated by the Services Manager and action within 24 hours or allocate to other team members. To answer the telephone to clients, which is also a telephone helpline.
- To attend team meetings as required, either in-person or zoom.
INITIALLY
To undertake an induction program given by the Services Manager or CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.
OTHER TASKS
As a small organisation we plan carefully, but sometimes, medical and unplanned absences may present themselves. We may need you to cover / help the team. Training will be given, so that you are prepared for these eventualities.
To provide occasional support in the wider administration duties of the organisation as directed by the Service's Manager.
Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
How to apply
For an informal telephone discussion ring
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To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.
No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.
Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury
The client requests no contact from agencies or media sales.
Events Officer
We have an exciting opportunity for an Events Officer to join the team in this flexible working role.
We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: Events Officer
Location: Warwick/hybrid (2 days per week in Warwick office)
Salary: £27,000 - £32,000 per annum
Hours: Full Time (35 hours per week)
Closing Date: Midnight on Wednesday 24th July
The Role
The Events Officer plays a key role, working closely with the Member Events and Partnerships Manager, membership team and members.
The Events and Training Officer is crucial in delivery of the member offer and strategy, with responsibility for the ongoing support and delivery of building capacity and capability through:
- Impactful member events both online and in-person
- Capturing and responding to member insights
- Member Communications
This is a diverse membership consisting of charities based in hospitals, mental health, community, and ambulance services and across all four nations of the UK. Members are all at different stages of their journey and have in common their drive to grow and deliver greater impact for their patients, staff, and communities. This role will help deliver events across the membership and support opportunities to help develop the whole sector.
Key responsibilities include:
- Support delivery of yearly in-person and remote events programme including flagship Annual Conference
- Create, manage and promote the booking processes for member events
- Design, manage and deliver regular member Webinar Wednesday programme
- Facilitate peer learning and support through Regional & Special Interest Groups
- Gather insights and feedback, design surveys to identify member need, data analysis and reporting
- Deputise for Member Events and Partnerships Manager at events, as required
- Manage member questions and queries
About You
You will have experience of events administration and cordination, ideally within a membership organisation, with a proven track record of working as part of a team to deliver joint objectives.
You should be an excellent communicator and sensitive to stakeholder relations, passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will need:
- Experience of events administration and of using a CRM system
- Demonstrable experience of MS Office, particularly Word and Excel
- Excellent time management skills, attention to detail and an ability to consistently meet deadlines
- Excellent interpersonal skills and a track record for collaborative working and building sustainable relationships at all levels
- Excellent written and verbal communication skills. Able to assimilate information clearly and prepare appropriate, clear and concise content
- Ideally, knowledge or experience of working for a membership organisation or in the charity sector
In return, you will have a supportive team, where you can shape your role and the direction of your work, and the opportunity to be involved in new, exciting and ambitious projects.
Benefits Include:
- 10% Employers Pension Contribution
- 28 days annual leave plus Bank Holidays as a minimum
- Flexible Working
- 2 hours per week Wellbeing time out for full time staff
- Apprenticeships, training and development opportunities
- Health Cash Plan
- Company Rewards
- Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in (Scotland or England based GO position), your interest in the role, how you meet the job description and person specification. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Member Relations, Event Administration/Delivery, Membership Engagement, Marketing and Communications, Working in a Charity or Membership Organisation. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
- Would you like to lead the political and government engagement strategy for the largest membership body representing the NHS? This includes exploring new relationships across both central and local governments, as well as how we can deliver consultancy support to our members and partners?
- Do you have a high degree of political awareness, a deep interest in current affairs and strong networking skills?
- Can you demonstrate excellent project management skills, with the tenacity to drive forward projects from inception to completion?
We would love to hear from you if have:
- significant experience in public affairs, either in-house, for an agency, or having worked in government or Parliament
- strong experience of providing communications counsel to senior colleagues, including the ability to deliver this advice autonomously and at short notice
- the ability to consistently horizon scan, model best practice and learn from success and failure to drive continuous improvement
- experience in line management and developing team performance.
About the role
The Senior External Affairs Manager is responsible for overseeing the NHS Confederation’s strategy for how it engages with central government, parliamentarians, political parties and national stakeholders so that the organisation can effectively influence on behalf of its members.
This post will support the expansion of the organisation’s political and cross-Whitehall connections and its public affairs ambitions following the 2024 UK General Election. The NHS is a major priority for the new government and we will increasing our political engagement on behalf of our members – both nationally and regionally as we respond to the government’s devolution agenda.
This is a rare and exciting opportunity to be influence changes that could be in place for a generation. As such, we are looking for someone with experience in steering Parliamentary discourse, and on engaging constructively with the Government.
About us
The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.
The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly to respond to changing circumstances and we want to ensure we do as much as possible to help support a work life balance and take care of employee health and wellbeing.
You will receive an excellent benefits package, including 30 days annual leave, pension scheme, flexible working, salary sacrifice schemes and travel season ticket loans.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a great opportunity for a finance person to make a positive impact during a period of growth. The ideal candidate will be a part- or fully qualified accountant or qualified by experience, highly organised, have strong people skills, is a team player with an ability to look at the macro and micro pictures simultaneously. SANE is a great place to work alongside passionate staff and volunteers who are keen to make a difference to those affected by mental health.
An interest in mental health is desirable but not necessary.
You will:
Manage all finance systems and processes including payroll, pensions, and insurance.
Work with and provide support to the Board of Trustees, CEO and the Senior Management Team as well as support the needs of the office across the organisation.
Duties:
- Financial Records Maintenance:
- Responsible for the update of the chart of accounts and reporting tools to maximise reporting functionality.
- Ensure accurate maintenance of financial records on SAGE for the charity.
- Support the Senior Management Team and wider managers in the production of budgets.
- Provide timely financial information to managers for effective budget management.
- Ensure monthly management accounts accurately track restricted and unrestricted income, expenditure, and reserves.
- Monthly Reporting and Budgeting:
- Produce monthly management accounts and reconciliations - (including the Balance Sheet and Cash Statement).
- Prepare quarterly forecasts and annual budgets (including cash flow).
- Assist in the formulation and implementation of financial policies, procedures and controls.
- Financial administration, banking and payments:
- Manage payroll administration, pension postings, and HMRC payments.
- Process monthly payment runs.
- Monitor and review aged debtors and creditors with the relevant colleagues.
- Work with the fundraising team to oversee Gift Aid claims.
- Manage VAT input and reporting if required.
- Maintain and manage schedules for depreciation, prepayments, accruals & deferred income – posting monthly and quarterly journals as required.
- Administer the Fixed Assets register.
- Year-End Reporting:
- Responsible for year-end reporting and processes.
- Manage the internal examination/audit process.
- Ensure timely preparation and submission of statutory accounts to the Independent Auditor, Companies House, and Charity Commission.
- Governance and strategic finance:
- Produce quarterly reports for the Board and other financial statements in liaison with the Chair, Treasurer and CEO.
- Support the team to create accurate budgets for new funding applications.
- Support the team to accurately cost our services and products for sale ensuring we build in appropriate margins to support growth.
- Work with the Board and Senior Management Team to build financial resilience, diverse income streams and savvy approaches to grow our income and impact.
The client requests no contact from agencies or media sales.
Are you passionate about delivering exceptional customer service and have a flair for social media or community fundraising? We are looking for a dedicated Community Fundraising and Supporter Care Coordinator to join our client a dedicated animal welfare charity, this is an interim role requiring someone to start ASAP, they ask for 1 day per week in their London office, this will be for approximately 3 months with possible extension.
Key Responsibilities:
- Supporter Engagement: Provide high-quality supporter care through phone, email, and social media, ensuring personalised and timely communication.
- Community Fundraising: Collaborate with the Fundraising Manager to enhance supporter experience and manage key community fundraising events, including the London Marathon and other third-party activities.
- Relationship Building: Foster strong relationships with community fundraisers and volunteers to ensure successful event outcomes.
- Data Management: Utilise CRM systems to log interactions, gather insights, and optimise fundraising activities.
- Training and Support: Assist in staff training to continuously improve the quality of supporter care and engagement.
Skills and Experience:
- Extensive experience in customer service or supporter care.
- Exceptional communication skills, both written and verbal.
- Proficiency in using CRM systems.
- Strong organisational skills with attention to detail.
- Proven ability to meet fundraising targets and enhance supporter engagement.
- Ability to work collaboratively across departments and with volunteers.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.