About us
Who we are
We believe in the power of travel and adventure. To connect people to each other, to nature and the outdoors, to culture and to heritage.
Hostelling makes travel and adventure accessible to everyone, everywhere. YHA operates a network of hostels throughout England and Wales — a community of shared spaces, open to all and for the benefit of everybody.
We provide inclusive adventures, in extraordinary buildings, in amazing places. We’re proud to rank first globally for guest satisfaction. Yet we are much more than accommodation.
We are a leading social enterprise and a 90-year-old movement. A charity on a mission to enrich the lives of all, but especially young people, and improve physical health, mental wellbeing and life skills through the experiences we create.
We bring the adventure, for the first time, for a lifetime. By staying with us, becoming a member, donating to or volunteering with YHA, not only will you feel the benefit, but you will help us continue to reach those who’d miss out without us.
Our culture and values
Everyone who works at YHA – permanent employees, seasonal workers and volunteers — enables us to transform young lives through travel and real adventure.
YHA is made up of brilliant, passionate people whose investment in the organisation helps shape our direction of travel. And it’s not always about the qualifications or job experience. We value ‘lived experience’ here at YHA as well and offer detailed inductions and on-the-job training to develop our teams to be the best they can be.
Our people are recognised for their commitment to our values. Our HEART values are woven throughout the organisation.
At YHA, we want to create an inclusive environment, where everyone can give their best and develop to their full potential.
Equality, diversity and inclusion policy
We welcome applications from everyone, celebrate our differences, and know it’s important that our teams represent the communities they serve. We are excited for our future and pleased at the steps we have taken so far, though recognise that we have a way to go.
We work hard at YHA to ensure that we have a diverse workforce in pursuit of equity, diversity and inclusion. But having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can give their best and develop to their full potential.