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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Oxford is in the process of setting up a digital learning centre to deliver accredited digital literacy qualifications to our companions [what we call those ex-homeless men and women that form our community]. People experiencing socio-economic exclusion are further marginalised if they lack basic digital skills. A lack of digital proficiency can prevent companions at Emmaus from successfully engaging in essential life tasks, such as applying for jobs and housing, completing online forms (e.g. universal credit forms), paying bills, managing bank accounts, as well as day-to-day activities like booking / attending remote GP appointments.
We are conducting a 20-week pilot to deliver the Essential Digital Skills (EDS) Level 1 Qualification. The qualification will be offered onsite in our learning hub. Your role, as digital coach, will be to deliver the course to companions in a manner that supports their individual learning and well-being needs. The role includes recording lessons learned and making recommendations on the roll-out of further digital skills qualifications and courses
The Digital Coach will be responsible to deliver the Essential Digital Skills (EDS) Level 1 Qualification Pilot Project. You will support companions to develop digital and life skills so that they realise their full potential to find employment and move on from Emmaus when they are ready.
So, if you have great communications skills, experience of digital training and supporting people with complex needs and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
To apply please download an application form and send your completed application form, a supporting statement showing: ‘why you want the job’, ‘what you will bring to the team’ and ‘how you meet the person specification’ and the additional details form by 9:00am on 17th July 2024
Interviews will be held week commencing 22nd July 2024.
The client requests no contact from agencies or media sales.
About the Operations and Facilities Assistant role
We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.
This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.
The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.
About you
We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.
At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
For more information about this role, including the essential and desirable criteria, please download the attached job description.
Location
Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.
Hours
Full time (35 hours per week)
Contract
Permanent.
Reports to
Senior Operations & Facilities Manager
Salary
£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)
The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
We are looking for a full-time administrator to support the smooth running of the Education and Training Department. Duties include general office administration such as diary management, preparing and circulating reports ahead of meetings, taking minutes and supporting the department with various education and outreach activities. This post also provides administrative support to the Director of Education and Training. There will be a requirement to occasionally work in the evenings and at weekends.
What we need:
We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail. You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.
About us:
The Inner Temple fulfils its role in training and supporting both student and qualified barristers through Education and Training activities, which are arranged by a dedicated Education and Training Department. Our work covers:
- supporting students in schools and colleges, and prospective Bar students with a specific focus on equality, diversity and inclusion;
- scholarships for the law conversion course, vocational training, disability grants, pupillage and internships;
- the training of its student members (alongside the approved education and training organisations that provide the vocational qualification component);
- advocacy training for pupils and new practitioners;
- continuing professional development for established practitioners;
- support schemes including mentoring, marshalling and mock interview schemes.
What we offer:
A generous non-contributory pension benefit, private health insurance, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation, 25 days’ annual leave and hybrid working
How to Apply:
To apply, please go to our website to download further information about the job and an application form. Then, please send your completed application form to the email address stated on our website. Please note that we will not accept CVs.
The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form.
Please note that applicants need to demonstrate they have the right to live and work in the UK.
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
The client requests no contact from agencies or media sales.
About Us
Choose Love supports refugees and forcibly displaced people across the world, making sure they have what they need, when they need it. The support we provide ranges from lifesaving search and rescue boats, to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
Summary of Role
We are looking for someone to join Choose Love who has demonstrable experience in designing, setting up and maintaining a user-friendly and efficient supporter database and who has a deep commitment to positively impacting the lives of displaced people around the world. The successful candidate will also have strong analytical skills and be passionate about understanding trends and patterns from our donations, which can help us increase our fundraising efforts.
Key Responsibilities
Data Collection, Management and Analysis:
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Maintain and oversee all Choose Love data, ensuring all data is accurate, up-to-date and clean.
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Work with the digital strategist and head of communications to scope and assess the most effective and efficient ways for Choose Love to collect, process, analyse, and report on data, feeding it into the mid and long-term strategy.
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Work closely with external suppliers, leading on data management and systems.
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Support finance team and digital strategist in tracking donations to key fundraising appeals, including emergency fundraisers and winter fundraising campaigns.
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Manage data flows across our different platforms and support the implementation of automation processes where appropriate.
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Work closely with departments across the organisations, specifically Comms & Marketing, Partnerships and Programmes and respond to internal requests for fundraising data analysis and reporting.
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Create monthly reports on fundraising performance across comms activities to share with the team and embed best practices in future fundraising content.
Fundraising and Donor Optimisation:
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Work with digital strategists to optimise fundraising communications and reporting.
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Integrate data analysis into digital fundraising strategy.
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Analyse the performance of fundraising campaigns and recommend improvements.
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Segment audiences for fundraising campaigns based on various criteria (e.g., donation history, demographics) through managing datasets.
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Develop predictive models to forecast future donations and help identify potential major donors.
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Use data to tell compelling stories that resonate with donors, supporters, and the public.
Continuous Learning and Compliance:
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Stay up-to-date with data analytics tools, techniques, and best practices to enhance your skills and contribute effectively.
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Ensure that data handling practices comply with data protection regulations (e.g., GDPR)
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Be mindful of ethical issues related to data usage, especially when dealing with sensitive information about displaced people.
Essential Criteria:
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Extensive experience with different database systems and knowledge of data maintenance
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Demonstrable knowledge of Microsoft Excel to an advanced level
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Proficient in data analysis tools with extensive experience of cleaning, manipulating, and analysing data effectively
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Understanding of statistical concepts to draw meaningful insights from data and to assess the effectiveness of fundraising campaigns and support programs
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Experience creating clear and informative data visualisations (e.g., graphs, charts, dashboards)
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Excellent communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members
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Ability to identify problems, design analytical approaches, and propose solutions to enhance fundraising and support efforts
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Project management skills to plan and prioritise tasks, meet deadlines, and ensure the successful execution of data analysis projects
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Understanding of data ethics and the ability to develop ethical data collection and usage policies
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Skills in data mining to uncover hidden patterns and trends within datasets can provide deeper insights
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Knowledge of an organisation's data obligations under GDPR
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Ability to learn new skills independently
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Ability to work in a fast-paced environment and manage competing priorities
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Open to feedback and enjoys working in a small and collaborative team environment
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Commitment to Choose Loves values and working to improve the lives of refugees and displaced people around the world
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Committed to embedding an equality, diversity and inclusion lens in all your work
Desirable Criteria
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Experience in gathering and analysing data for development and/or humanitarian programmes
Application Process
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The job advert will close by noon on Wednesday, July 17, 2024.
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Interviews will take place on the week commencing 22nd July 2024.
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all community sections. If you need us to make an adjustment or provide additional support as you apply for a role, please email us to discuss this in further detail.
Application Process
The job advert will close by noon on Wednesday, July 17, 2024.
Interviews will take place on the week commencing 22nd July 2024.
How to apply
Interested candidates are invited to apply by sending their CV and a cover letter stating how they meet the role's criteria by 12 p.m. Wednesday, July 17, 2024.
The client requests no contact from agencies or media sales.
Swalcliffe Park is an ‘Outstanding’ specialist day and residential school providing education, therapeutic support and residential care for secondary aged boys all of whom have a diagnosis of Autism Spectrum Condition ASC. We offer excellent working conditions in a beautiful location with opportunities for career development and training staff. The school also has ‘Advanced Level’ Autism Accreditation and an ‘Enhanced Practice’ commendation.
The Communications Specialist will play an integral role in raising the profile of the school locally, nationally and internationally.This role will work collaboratively with the CEO and Principal to develop and implement the school’s communications and marketing strategy to promote the school’s work and reputation. It is a hands-on role managing design and print, websites and all forms of media in a fast-paced, dynamic environment and would suit someone who enjoys balancing operational and strategic tasks. There will also be a focus on newsgathering and storytelling across various channels (including online, print, and social). The role will also necessitate involvement in advertising (off and online), PR, events, digital marketing and social media.
The successful candidate will have or be:
- A degree level education with relevant marketing and/or communications qualification;
- Successfully undertaken a similar role, in a complex, busy, service-driven culture;
- A proven track record of designing and delivering successful communications campaigns and activity;
- Managed and produced content to support a wide range of communications;
- Willing to work strategically and operationally and be hands on within this role
- Self-motivated and able to work independently; working in a consultative way, managing ‘clients’ and working with minimal direction and input from others unless required as part of a collaborative brief;
- Proficient in developing profile raising strategies and planning and seeing through their implementation
- Excellent copy writing skills; being able to tell a story which reflects our ethos and culture
- A keen eye for detail in line with brand guidelines
- Proficient and up to date digital marketing and IT skills as well as design and/or communication software such as Microsoft Suite, Photoshop and Canva
- Excellent interpersonal and communication skills; effective in a variety of settings and with a range of people.
- Able to remaining calm under pressure and readily meet deadlines
Benefits include:
- Term time working; 39 weeks; based on site, with occasional opportunity for hybrid working
- Annual Leave – 7 weeks plus Bank Holidays pro rata to be taken in school holidays
- Pension scheme – NEST
- Employee Assistance Programme, free lunchtime meal and parking
- CPD development and supervision
For more information, please go to our website. A Job Description/Person Specification and application form are available from the school’s website.
This school is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be expected to undertake an enhanced disclosure. We are an equal opportunities employer.
The client requests no contact from agencies or media sales.
Programme Information Analyst
Contract: Permanent, Full Time,
Location: The role will be based in the UK or one of the following countries where WaterAid works, subject to right-to-work eligibility in the respective countries. Ghana, Kenya, Nigeria, or South Africa
For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. If UK-based: £43,668 - £45,851 (depending on experience) or equivalent established grade F in the country of employment.
About WaterAid:
Want to use your skills in data analysis and reporting to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our Programme Information Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Programme Operations Team team enables the effective management of the International Programmes Directorate (IPD) through the provision of robust high quality programme management policies, processes, tools, management information and systems so that programme staff are empowered to undertake effective planning and delivery of programmes and projects as well as ensure high quality reporting of programme performance to the wider organisation.
About the Role:
As our proactive and strategic Programme Information Analyst, you will identify information needs of key stakeholders, and define and develop reports and dashboards in response to these needs.
In this role, you will be responsible for improving the quality of key programme performance data through supporting the embedding of quality assurance processes, setting standards and tools, and providing training.as well as strengthening the capacity of CP and regional colleagues to systematically collect, analyse and use programme data to inform decision-making processes and organisational learning.
You'll also:
- Be responsible for the collation and analysis of operational and consolidated programme information for key audiences and reporting processes (including the Global Performance Measurement framework).
- Organise, analyse, makes accessible and promote programme data at a global level to inform global decision-making, learning and reporting
- Represent Programme Operations in organisational and cross-department data quality and data management initiatives
- In response to organisational and user requirements, define, develop, manage, maintain and update a suite of reports and dashboards that provide data for reporting, Country Programme SMT decision-making and key programme information for UK staff.
About You:
- Demonstrable experience of gathering and analysing requirements.
- Demonstrable hands-on experience of designing and building reports and dashboards using a variety of tools.
- Experience using and managing data collection and analytical platforms.
- Excellent writing skills, ability to disseminate and communicate complex information in a clear and concise manner.
Although not essential, we also prefer you to have:
- Experience and expertise at writing SQL queries within SQL Server or similar tool
- A general understanding of the WASH sector, and Programme and Project Planning, Monitoring and Evaluation.
Closing date: Applications will close at 23:59 on Sunday, 21st July 2024. Availability for an interview is required for 25 and 26 July 2024. Remote interviews will be via Microsoft Teams
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a mandatory cover letter answering the following three questions in one document either Word Document or PDF format. Please note that applications without a cover letter will not be accepted.
- Describe your experience of designing and developing reports and dashboards
- Explain how you have assisted with improvements to data quality
- Describe how you have identified the information needs of a variety of stakeholders
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Asylum Matters is looking for a skilled and committed Finance and Administration Officer to join its
small team and support the charity’s work to secure positive change for refugees and people seeking
asylum in the UK.
The successful candidate will work closely with the Director and Treasurer to ensure the professional
and efficient running of all aspects of the organisation’s finances; and provide vital backing to support
and sustain the work of the staff team and the trustee board. They will be flexible, proactive and able
to work both independently and in close liaison with colleagues.
The Asylum Matters team, currently comprising seven staff, is geographically dispersed across the
UK. We are a charity that campaigns locally and nationally, in close collaboration with an extensive
network of partner organisations, to advocate for progressive change on a range of issues that affect
people in the asylum system in the UK. These include the impact of the Government’s new anti-
refugee laws; unsuitable accommodation; and poverty. We co-lead the award-winning Lift the
Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for
people seeking asylum.
We are particularly keen to hear from people with lived experience of the UK asylum system and
anyone with lived experience who meets the essential criteria will be guaranteed an interview. The
successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Main Purpose of the Job
The Digital Enabler will work with the District Leadership Team and the Communications Officer to build the digital communications capacity of the District at every level, to facilitate effective participation by all members in the life of the church in the North West District, and to make use of new opportunities for mission and community-building in the digital sphere.
Key Responsibilities
1.Ensure that the District leadership is able to fulfil its responsibilities by ensuring there are reliable digital platforms for online, live-streamed and recorded meetings and events, for electronic dissemination of information (via web, social media and mailings), and audio and video recording and sharing..
2.Enable all members of churches in the District to have the opportunity for participation in District forums and events, and to receive information from their District and Circuits.
3.Co-operate with District and Circuit leaders, ministers and pioneers in the development of new forms of mission and church communities using a range of digital resources.
Key Tasks
Training and Support
1.Create a digital strategy for the District, identifying the essential resources and support needed to enable full participation at every level, and the opportunities for missional work in the online world.
2.Support the administration and governance of the District by facilitating online synods, committees and consultations.
3.Build a network of “digital champions” within Circuits and provide advice and support for local training and capacity building.
4.Devise and deliver online training courses for Circuits and churches.
5.Develop a “Digital Community of Practice” across the District, and linking where appropriate across the Connexion, which will envisage and create new ways of being and growing church in the digital age.
6.Work with safeguarding officers to raise awareness of digital safeguarding issues, and create usable information and guidelines for Circuits and churches.
Facilities and Resources
1.Work with the Communications Officer in building and maintaining the District’s online presence, including the website and social media.
2.Develop a range of digital tools and resources for the use of the District and its Circuits, and assist in their implementation. (These could include servicing local website and social media initiatives, plan-making and emailing applications.)
3.Collect and disseminate information on digital specialists in the District who can serve Circuits and churches. (This could include graphic designers, web and database programmers, audio-visual and streaming experts and others.)
Events and Online Communities
1.Provide technical support for online and live-streamed District events, including advertising, registration and ticketing, online and streaming facilities.
2.Work with the Mission Area Leads, Circuits and pioneers in implementing digital services, online communities and missional initiatives.
Personal Training and Growth
1.Maintain an awareness of changes in digital applications and resources, and consider how they can be used in the District.
2.Identify opportunities to expand knowledge and understanding, including by appropriate courses.
3.Reflect theologically on issues around faith in the digital world, and the opportunities for sharing the gospel by these means.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The CRM Project Manager will oversee the successful implementation and enhancement of the organisation’s Customer Relationship Management (CRM) system, ensuring alignment with organisational objectives.
This role encompasses the management of additional systems like Business Central post-CRM project delivery, and includes technical oversight, troubleshooting and integration management.
The position involves supervising an overseas developer and ensuring effective collaboration across departments to deliver projects on time and budget.
About the Role:
- Lead and manage end-to-end CRM implementation and enhancement projects, ensuring timely and within-budget delivery.
- Manage additional systems such as Business Central, ensuring seamless integration and coherence with existing processes. Accurate data entry of HR information systems to maintain data integrity.
- Develop detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
- Work closely with the IT team to ensure all systems are secure, up-to-date, and performing optimally.
- Identify and resolve technical issues related to CRM and other integrated systems efficiently.
- Collaborate with cross-functional teams, including ICT, Fundraising, International Programmes, and Support Services, to gather requirements and ensure alignment with organisational objectives.
About You:
To be successful in this role, you will need:
- Bachelor's degree in Project Management, Information Technology, Business Administration, or a related field.
- Understanding of development programmes design, implementation and evaluation.
- PMP, PRINCE2, or other relevant project management certification.
- Proven experience in project management, with a strong emphasis on CRM systems Strong ability to handle confidential and sensitive information with discretion.
- Strong understanding of CRM systems (e.g., Microsoft Dynamics).
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
Why you should apply:
Join Muslim Aid as a CRM Project Manager and make a meaningful impact by leading the implementation and enhancement of our CRM system, ensuring it aligns with our organisational objectives. If you are passionate about utilising technology for a greater cause and aspire to work in a values-driven organisation dedicated to making a positive difference, this is the perfect opportunity for you.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint.
We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.
You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners.
• Fixed term contract until 27 June 2025
• Full time (35 hours per week)
• £49,000-£55,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working
• In-office working: we’d love to see you in the office at least twice per month
• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland.
Key Responsibilities:
• Team Management: You’ll lead a group of highly experienced and passionate team mates.
• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.
• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.
• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.
• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.
• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline.
This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference.
The Miscarriage Association is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.
We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.
We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.
We are now looking for a Head of Operations and Service Delivery to help us develop and deliver our core support, information and training services in line with our new three-year strategy. Working alongside the CEO, you will contribute to the charity’s strategic vision and plans and help to translate these into operational activity and KPIs.
Managing a staff team of four, you will be responsible for ensuring the expansion and smooth running of our helpline, live chat and other direct contact services, putting in place effective systems to measure the quality and impact of these.
You’ll oversee the volunteers’ strategy and programme and manage and develop our training offer for health professionals and employers, working with the staff team and freelance support to deliver these.
Working alongside the support and communications team, you will also oversee the production and distribution of our highly regarded patient information leaflets, ensuring they are regularly reviewed and updated.
You will also support the CEO in day-to-day operations of the charity: liaising with our IT, telecoms and other suppliers; reviewing and updating, where necessary, HR policies and procedures; looking after day-to-day financial processes; and general risk management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to support the effective coordination and future development of the Coastal Communities Network, Scotland, on a 2-year fixed term basis, at 80% FTE (30hrs/ week). The Coastal Communities Network Coordinator will work alongside Fauna & Flora’s team in Scotland to ensure dedicated support to the Coastal Communities Network and its constituent members, and undertake delivery of specific actions identified by the CCN Council.
The post holder will work closely with the Programme Manager, Scotland and the CCN Council, to support CCN’s wider governance and development, coordinate communication between members, and actively recruit new members. They will also have responsibility for managing CCN’s website, organising events, administration, communications, advocacy and representation of CCN. They will be responsible for liaising with and maintaining relationships with agreed stakeholders, taking forward actions on behalf of the CCN Council and development of policy outputs for CCN.
You will have excellent organisational skills, strong communication skills and the ability to coordinate communications across a large and disparate group. You will have good knowledge of the Scottish marine environment and current biodiversity & conservation issues, and an interest in community-based conservation.
In return, the role offers the opportunity to work within a vibrant and dynamic community network at an exciting stage of its development, with opportunity to apply your skills and expertise flexibly. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Please visit our website and download the job application pack for further details on how to apply
The closing date for applications is Sunday, 7 July 2024. Interviews are likely to take place during the week commencing Monday, 15 July 2024.
This role is not eligible for sponsorship for a Skilled Worker Visa.
The client requests no contact from agencies or media sales.
Circa £52,000 per annum
35 hours per week
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Applications Manager.
This is a new role delivering reliable and responsible applications management to over 350 colleagues. You will have sound technical knowledge of applications security, performance monitoring, data management and reporting. Previous experience of some of our key systems including SharePoint, M365, Salesforce, UNIT4, PowerBI, Zendesk or Asana will be needed.
You will be able to motivate and communicate with colleagues in all areas of the organisation, providing well-founded and honest advice on options for improvement of business outcomes as well as dealing with day-to-day technical and user support issues. If you have a track record of delivering high-performing applications, a commitment to improving business effectiveness and the ability to effectively communicate and present knowledge to a variety of audiences, we want to hear from you.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 8 July 2024.
First Round Interview date: Friday 26 July 2024 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
Our office is located on the Queen Elizabeth Olympic Park in Stratford, East London. Colleagues work at least one day a week in the office and the rest of the time from home.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We continue to adapt the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the greatest barriers to preventing or ending their homelessness.
Location: Based in Crisis Newcastle Skylight, City House, City Road, NE1 2AF
About the role
Demand for support for people experiencing homelessness is changing and we have a vacancy in our front facing Engagement and Assessment service.
This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and working with other staff and services to address their homelessness.
We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.
As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and encouraging environment, to ensure that people seeking support feel understood and respected.
No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.
About you
As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis.
Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate.
You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict.
You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be.
You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues.
You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information.
You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If you want to learn more about the role, you are invited to join an information session at Crisis Newcastle Skylight, City House, City Road, NE1 2AF on the Wednesday 3rd of July 2024 at 4:30pm host by Paul Wightman (Operations Manager - Engagement & Assessment) and Chloe Kane (Receptionist). To request confirmation of attendance please email Paul Wightman, contact details can be found on our website.
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 7th of July 2024 at 11:59pm
Interviews will be held on Tuesday the 16th and Wednesday the 17th of July 2024 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
For a more detailed Job Description & Person Specification, or to apply, please visit our website.
About The Role
Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:
Day-to-day operational management of the Charity, including:
- Resolving daily operational and administrative issues efficiently and effectively.
- Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
- Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
- Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
- Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
- Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
- Management of certain operational budgets, in collaboration with the CEO / Finance Director.
- Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
- The organisation of certain social events, and other team away days or Board strategic planning days.
- Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
- Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.
Digital:
- Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
- In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
- Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
- Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
- Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
- Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
- Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.
Data protection
- Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.
Governance
- Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.
General
- Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
- Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
- Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.
The client requests no contact from agencies or media sales.