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Page 4 of 34
London, Greater London (On-site)
£35,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Advice Worker

Salary: £35,000

Full Time (35 hours per week)

Benefits of working for Wandsworth Carers’ Centre:

  • Friendly team and working environment
  • Annual leave starts at 26 days increasing to 31 days plus bank holidays 
  • Contributory company pension,
  • Ongoing training and development opportunities 
  • Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting Carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team providing welfare benefits advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing supervision and support to another advice worker. 

Your excellent communication skills will help you connect with and support Carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

  • Providing advice & advocacy on welfare benefits and housing. 
  • Managing your own case load
  • Supervision of another advice worker
  • Offering guidance and support to colleagues
  • Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

  • Experience of providing benefits advice, guidance and support
  • Experience of managing a case load
  • Experience of representing clients with external bodies / organisations
  • Experience of supporting with benefit appeals through to tribunal stage.
  • Knowledge of or ability to understand and use relevant legislation.
  • Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Application resources
Application Instructions

To apply, please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification

Posted by
Wandsworth Carers' Centre View profile Organisation type Registered Charity
Posted on: 28 March 2025
Closing date: 27 April 2025 at 20:49
Tags: Advice / Information

The client requests no contact from agencies or media sales.