It Support Jobs

About Us: At James Hopkins Trust, we're passionate about supporting families in Gloucestershire with a young child facing a life-limiting condition. We rely on our local community to sustain our vital care services, which cost over £850,000 annually. That's where you come in!

About the Role: We’re looking for enthusiastic Fundraisers to join our team and help create amazing experiences for our supporters, volunteers, and partners. Here’s what you’ll be doing:

• Fundraising Activities: Plan and deliver a regular programme of fundraising events and activities such as our golf day, Kite Ball, online auction and other community events.
• Community Engagement: Work with local businesses, schools, faith groups, and individuals to support their fundraising efforts and build lasting relationships.
• Storytelling: Share inspiring stories with our supporters to show the impact of their donations.
• Presentations: Prepare and deliver engaging pitches and presentations to secure new support.
• Volunteer Coordination: Identify when we need volunteer support, recruit volunteers, and help them get started.

About You:

• Target-Driven: You have a knack for meeting goals and a background in sales or fundraising.
• People Person: You love building and maintaining relationships with a variety of people.
• Self-Motivated: You’re organised, can juggle multiple tasks, and work well independently.
• Great Communicator: You’re confident giving presentations and can secure new support.
• Tech-Savvy: You’re comfortable using IT systems for administration and reporting.
•  Mobile: You have a valid driving licence and access to a vehicle for work.
•  Flexible: The role requires you to work some of your hours during the evenings and weekends.

 What We Offer:

• Competitive Salary: £25,000 - £30,000 per annum (FTE and DOE)
• Flexible Hours: various hours available up to 37.5 hours a week, with some hybrid working options.
• Great Benefits: Blue Light Card, Nest Pension Scheme, enhanced maternity pay and full salary sick pay scheme after a qualifying period, rising annual leave on length of service, employee assistance programme.

 Join Us: If you’re passionate about our work and want to make a real difference, we’d love to hear from you!

Important: You must be eligible to work in the UK. We are committed to safeguarding children and vulnerable adults, so successful candidates will undergo an enhanced DBS check for children and provide two satisfactory references.

Come join the James Hopkins Trust team and help us make magic memories for our families.

Are you looking to kickstart your career in the interesting world of HR? If so, Coin Street Community builders is offering an incredible to opportunity to become an HR Apprentice to gain valuable skills while working towards a recognised Level 3 qualification.

The role will be part of the small and friendly People & Team Building Team and, you will work closely with the HR Advisor and collaboratively with all teams to provide high quality HR service and support across Coin Street. 

As this is an apprentice role you will have a designated 1 day a week to undertake apprenticeship related activity or focused study – this will be agreed with your line manager. 

 
The successful candidate must be able to demonstrate the following: 

• Ability to meet the entry requirements for a Level 3 HR Support Apprentice Programme and undertake the studying and course work required to complete the course.  
• Proficient in use of MS office applications, particularly Outlook, Word and Excel. 

 
Creating an inspirational neighbourhood 

We provide the opportunities and spaces for people to lead their own change. 

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own. 

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy. 

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community. 

Contract 

1 year Fixed-term contract, with possibility of extension

35 hours per week (with 1 day a week to undertake apprenticeship related activity or focused study)

Salary 

£26,000 per annum 

Extras 

In return, we can offer you: 

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff 
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution) 
• Health and wellbeing support, including online mental health therapy sessions 
• Free gym membership at Colombo, annual flu jabs 
• Commitment to training and development 

 
To Apply 

Successful candidates will be required to undertake a Basic DBS check.

Click on this link to be redirected to our Recruitment Portal. 

Closing Date 

Due to the number of applications, this role will be closed earlier - please submit your application by Midnight on Sunday 7th July 2024.

Maternity Cover Opportunity: Level 1 Youth Worker

Are you enthusiastic and passionate about making a difference in the lives of young people? Do you believe in empowering youth to shape their own services? If so, we have the perfect opportunity for you!

Benefits – Company Pension, free parking, reduced access to the Gym, C2W

We are seeking an experienced Level 1 Youth Worker to join our team. This role is ideal for someone with hands-on experience working with young people, primarily aged 11-19, up to 25 with disabilities, and from diverse backgrounds.

Key Responsibilities:

· Lead and deliver activities and events to support and engage young people.

· Understand and address the needs and challenges faced by youth.

· Positively engage with young people to improve behaviour, skills, and confidence.

· Plan and deliver sessions to a diverse group of young people.

· Ensure adherence to safeguarding practices and procedures.

Why Join Us?

· Make a real impact on the lives of young people.

· Work in a dynamic and supportive environment.

· Opportunity for further career development.

A Little Bit About Us!

Youth Moves is a youth work charity deeply committed to the transformative power of youth work relationships. We collaborate with young people, families, schools, and communities across South Bristol, focusing on those who need our help the most, particularly in the UK's most deprived areas. We empower young people to take responsibility for their actions, make positive choices, and achieve self-sufficiency.

We offer a range of services, including:

· Youth Club Provision

· One-to-One Mentoring

· Youth Participation Programmes

· Targeted Outreach and Group Work

· Positive Activities

· Social Action and Volunteering Opportunities

Our mission is to support young people in making a successful transition to adulthood by providing high-quality programs that foster long-term, positive changes in their lives.

We are dedicated to equality of opportunity for all staff. Applications are encouraged from individuals of all backgrounds.

Successful candidates will undergo an enhanced DBS check, satisfactory references, an online search, and proof of eligibility to work in the UK.

If you are committed to youth work and want to be part of a team that values the voice of young people, apply now and be a part of something meaningful.

Apply Now and Join Us in Making a Difference!

Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple and complex needs?  If so, Shelter has a highly rewarding and exciting opportunity - Intensive Floating Support Worker to join our team and play a central role in delivering our vital support projects.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

About the role

You will work closely with the Housing First team, colleagues and accommodation providers, to place clients directly into homes in places they want to be. Then you will work with them to develop outcome-focused support plans that reflect their personal strengths and goals, to make sure that they can sustain their accommodation and thrive in their community.

Also you will coordinate support around your client and act as a key worker to help them sustain their accommodation and move forward with their lives. This will mean coordinating interventions provided by other agencies so that the right support is provided at the right time, to enable the service user to progress on their journey to recovery.  Giving full advice on different issues such as homelessness and housing options, tenancy issues e.g. dampness and disrepair, welfare and housing benefits, debt and employment is also a key aspect of the role. You will need to visit clients in their homes or community locations which could be anywhere in Dorset.

About you

You will need a relevant background that includes experience of housing, homelessness and welfare benefits law and experience supporting people who are vulnerable and/or have multiple disadvantage. Through this you will have a good working knowledge of safeguarding frameworks. Proficiency using a range of IT tools to carry out your work, including Microsoft Office applications is important too. If you have experience of using case managements systems this is an advantage, but not essential. The role will need you to visit clients in their homes so you will need a valid driving licence and be willing to use your vehicle for work purposes - for which an essential car user allowance will be paid.

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About the role

We are looking for someone with experience in facilities and contract management, and the drive and desire to find solutions and complete projects to a high standard. You’ll need to be highly organised and self-motivated, with the ability to multi task. You must be a compelling advocate for the work of the Trust.

This role manages the Trust’s office facilities, ensuring they are safe, clean and support a positive working environment for staff and volunteers. The post holder will manage contracts, striving to secure competitive prices, support with IT alongside the Trust's IT service provider, and identify and coordinate improvements to the Trust buildings. This role also manages the Business Support Officer.

The Facilities Manager role is for a 10 month fixed-term maternity cover with the possibility of an extension. We would consider between 30-37.5 hours per week, worked across 4 or 5 days. Other options may be considered for the right candidate.

Application deadline

9am on Friday 26th July

Interviews:
In order to remain flexible with the summer holiday period, shortlisted candidates will be invited to attend an interview either in person or online during the weeks beginning 5th, 12th or 19th August 2024.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

For more information on the role and the application process, please download a Recruitment Pack. 

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.

Our staff team is enthusiastic, friendly and committed to making a difference.

We're looking for a kind, compassionate and resilient Housing Support Worker to join our homelessness service in Surrey.

£24,939.20 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.

Fixed term contract of 9 months.

Hours: Monday to Friday 9am - 5pm, excluding Bank Holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Manager
Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
Develop and maintain links with key agencies and service providers in the local community
Empower customers to ensure they receive the benefits and services they are entitled to
Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Use of own vehicle
IT and functional skills
Positive attitude and can-do approach
Resilience
Flexibility
Good communication skills, written and verbally

Desirable:

Experience working in homelessness, housing or support/care
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role:

Welcome to a data analytics career where you’ll be more than just a number. We’re big enough to give you opportunity, experience and training. But small enough for you to see the difference you make.

If you’ve got an eye for detail (and we hope you do!), you’ll have spotted we’re a charity. Every one of us is focused on the outstanding care we deliver to our patients, their family and friends. The data you’ll be analysing, visualising and creating insights from makes that possible. You’ll see the difference your work makes each and every day.

About you:

Are you a “knowledge expert” with regards to analysis platforms, such as Power BI, and SQL servers and in Statistical Process Control and Application Programme Interfaces?

Excellent problem-solving, communication and multi-tasking skills?

Then you’ll find this a highly rewarding role. Working with the Head of Data, Information and Knowledge Management you’ll be preparing and compiling analysis to help support business decision making for our stakeholders.

If you’re an organised person who shares our values and are looking for a new role in a supportive and inclusive environment, then we would love to hear from you.

Our benefits:  
As well as our competitive salary and the opportunity to join an organisation which puts patients at the heart of what we do, we offer a range of great benefits, which include: 

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time) 
• educational and professional development opportunities (we have an on-site Education Team)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking 
• tranquil Hospice grounds 
• subsidised meals at our on-site restaurant 
• Employee Assistance Programme
• access to Blue Light Card discount card 
• access to our Group Pension Scheme
• excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. 

Discover the difference you can be.

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. 

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Business Support Coordinator

Location: Leeds, LS12 2AE

Salary: £24,020 - £30,790 per annum

Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.

The Role

An exciting opportunity to join their admin team as Business Support Coordinator. This role is all about providing business support to the Forward Leeds management team. This role would be well suited to someone who is extremely organised, methodical in approach and with proven business administration skills and has experience in minute taking.

Key Responsibilities

· To ensure consistency of approach with regard to systems and monitoring across the Units

· To collate FL systems data as required.

· Provide ‘document control’ to the Forward Leeds section of the company extranet.

· To provide direct admin support to the Directors and Management Team.

· To support the Directors to plan and organise meetings, Away Days, Conferences and events.

· To work alongside the quality and performance manager in Leeds and support them with regulatory compliance requirements and governance issues.

· To support the Forward Leeds Board and Intergrated Governance Board

· To support the Chairs of various meeting within the FL Governance Framework ensuring that invites, papers and actions are sent out in a timely manner.

· To attend meetings and produce efficient minutes within 7 working days.

· To work closely with the Directors, Quality and Performance Manager and quality team

· to provide on-going quality assurance support.

Skills and Qualifications

· Outstanding IT skills

· Excellent minute taking abilities

· Excellent organisation skills

· Proficient in Microsoft Office programmes

· Experience in gathering and collating data and producing financial and statistical reports

· Experience in producing high-quality written work

· Experience of Quality Systems

Benefits

· A rewarding role that allows you to make a tangible impact in your community.

· Opportunity for professional growth and development in the field of substance misuse and criminal justice.

· Collaborative and supportive work environment.

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family-friendly policies

· Happy, Healthy You! – their wellbeing offers for their workforce

· Employee Assist Programme and the companies Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.

The organisation welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or ag

Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of generalist advice services in Hammersmith and Fulham. We help approximately 16000 people each year with free, confidential, and impartial advice on a wide range of issues.

Our Assessors are the first point of contact for members of the local community, who contact us by phone, in person via email. Assessors establish what the client’s issue is, ensure that all relevant information is collected. Provide information and advice where possible and identify the best next step. Ensuring clients are directed to the appropriate CAHF project, or external agency.

This role requires a passion for working with people, helping them through challenging situations.

Applicants must demonstrate the following,

• organised focused approach, with ability to accurately record information
• experience of delivering assessment on the main enquiry areas (WelfareBenefits, Debt, Housing and Employment)
• Have an ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control
• competent IT skills, especially the ability to use databases and navigate websites

CAHF Assessors are supported by our supervisory team and have access to our wealth of resources. Assessors are supported to develop the skills needed to succeed and thrive in the role.

All shortlisted candidates will be asked to take a test (a mock client Assessment). Candidates achieving a satisfactory score will be invited to an interview.

Closing Date: Midnight Sunday 7th July 2024

Test & Interview:

We will test and interview shortlisted candidates on a rolling basis and reserve the right to withdraw the vacancy before the closing date so early applications are encouraged

University of Oxford Development and Alumni Engagement

CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)

Location: Oxford – hybrid working may be an option

Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.

About the Role

As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:

• User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
• Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
• Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.

To Be Successful You’ll Need:

• Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
• Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
• Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
• Interpersonal Skills: Excellent interpersonal and customer service skills.
• Technical Proficiency:
  • Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
  • Proficient in learning management systems (LMS) and various e-learning platforms.
  • Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
• Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
• Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• days annual leave
• Membership to CASE
• Training and Development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 4 July 2024 can be considered.

Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Information Manager
The Migraine Trust
Remote with meetings in London 4 times a year which will include overnight stays and other ad hoc UK travel may be required
Permanent
Full time, with flexible working
Salary £35,000-£38,000 per year depending on experience
Excellent benefits including 25 days annual leave, plus bank holidays, with increases for each year of service up to a max of 30 days, birthday leave, pension, death in service cover, training and development opportunities, staff discounts and access to Employee Assistance Programme

Would you like play a vital role making a difference to the lives of people living with and affected by migraine? Do you have experience working within a health charity communicating complex health information?

Charity People are delighted to be partnering with The Migraine Trust, a small, ambitious charity which is dedicated to helping people affected by migraine, to bring on board an Information Manager.

The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research, and has been leading and bringing the migraine community together since 1965. One in seven people in the UK live with migraine. This complex and debilitating neurological disorder can significantly affect many aspects of life including work, school, personal relationships, and feelings of isolation.

Every year over two million people visit The Migraine Trust website for the most up to date information, and thousands contact the helplines for information and support on all aspects of migraine. The Migraine Trust campaign for increased awareness and understanding of migraine, better access to treatment, and national policy change to improve the lives of people who get it.

The Information Manager will coordinate and develop a range of health information needed by the migraine community and people living with migraine to raise awareness to both members of the public and health care professionals. The role is also responsible for ensuring the information on the website is up to date and coordinating and managing Patient Information Forum renewals.

Key responsibilities

• Produce and maintain quality health information: You will manage and update health information, scope, plan, and create new content in consultation with stakeholders, and identify target groups to produce materials to meet their needs. You will work within the Information and Support team constantly communicating with colleagues working on front line services to ensure the information being produced is in line with service users needs. You will also be responsible for managing the organisations PIF processes and assessments.
• Engage with the migraine community: You will hold focus groups to understand information needs, build strategic partnerships to disseminate information effectively, and support staff learning and knowledge-building about migraine.
• Support communication and dissemination: You will work with the Communications team to create accessible information formats, provide content for videos, blogs, and other communication channels and regularly monitor and report on the impact of information provision.
• Research: You will act as the key point of communication for the research committee, manage administrative duties for research funding applications and grants, and coordinate research meetings and liaise with funded researchers for project updates.
• Represent and support the charity: You will represent The Migraine Trust at external events and build relationships with healthcare professionals and stakeholders.

The Information Manager will have solid experience of communicating complex health information to audiences in written and online formats, as well as proven experience of producing information from the research stage through to writing, external review and liaising with designers. The successful candidate will have the ability to gain an in-depth understanding of medical and health related information, including research and critical analysis skills to develop an evidence base. You will have experience working within a health communication environment, with excellent verbal and written communication skills, and meticulous attention to detail with demonstrable editing and proofreading skills. You will have the ability to liaise with key stakeholders, be a self-starter with an ability to work independently and as part of a team and be able to work to tight deadlines. You will have knowledge and understanding of the benefits of patient engagement to produce health information.

The role is home-based with meetings in London once every 3 months which will include overnight stays and some ad hoc national travel. All travel/overnight expenses are covered. They are happy to explore flexible working options for the right candidate. The post will be subject to satisfactory references.

If you would like to support the work of The Migraine Trust, you have the skills to apply for this role and would like to join a passionate and dedicated team to make a real difference, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen and Alice at Charity People for more information or contact Jen for an informal confidential chat about the role.

Applications will be being reviewed on an ongoing basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.

This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.

Salary: £28,080 - £32,240 annual salary
Contract: Permanent 
Hours: 37.5, Monday to Friday 
Location: Canning Town/Hybrid 

Other responsibilities include

Supporter Experience

• Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
• Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
• Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.

Fundraising Administration and Best Practice

• Manage and update supporter records and report on fundraising activity and performance.
• Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
• Prepare supporter data analysis reports to support planned activity.
• Assist with fundraising, marketing projects, and campaigns.
• Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
• Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
• Keep up to date with fundraising best practice and legislation.
• Maintain a comprehensive knowledge of the organisation’s service provision and impact.

Community Fundraising and Individual Giving

• Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
• Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
• Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
• Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.

Volunteering and Gifts in Kind

• Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
• Work collaboratively with the Facilities Team to maintain and develop our food donation programme.

General

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you
Experience and skills

• Experience in an administrative role
• Excellent IT skills, working with a variety of systems including Microsoft packages and databases
• Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
• Understanding of the principles of and being passionate about supporter care

Abilities

• Communicate effectively, verbally and in writing, to internal and external stakeholders
• Build strong working relationships with supporters of all levels
• Work in a logical, organised manner with a high level of attention to detail
• Able to multi-task and be comfortable working as part of a small team, as well as independently

Personal qualities

• Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
• Focused and results driven, with a readiness to seize new opportunities and source new ideas
• Creative and lateral thinker with a flexible attitude to changing priorities and environment
• Commitment to advancing mission and values of Your Place
• Willingness to work outside of normal office hours if and when required

Desirable criteria

• Experience working in fundraising environment
• Experience using a supporter database
• Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
• Strong interest in working for a homelessness charity
• Committed to continuing professional development

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Engage with schools and volunteers
• Enhance our feedback and customer service to all our stakeholders

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes
• Accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

The Royal Society of Chemistry (RSC) has a great opportunity for a Software Development Team Leader to join us on a permanent full-time basis.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will also be able to work from home within the UK, with the expectation that you will attend our offices and travel as needed for your role. If you need flexible working arrangements, please outline this in your application.

The RSC has an exceptional diversity of audiences - from employees across the world, teachers, scientists and academics, librarians and corporates to politicians and the public. Our work includes activities focused on our role as a support service to UK and international staff, a data source (e.g. for developers consuming data via APIs), a professional body (e.g. supporting members), a publisher (e.g. selling journals, books and databases), and an education resource (e.g. providing content to teachers, students and professionals). Our technology services underpin the operations of all staff members and of our websites and services.

As a Software Development Team Leader for the Royal Society of Chemistry, you will shape the software architecture and the fine grained detail of configuration and implementation throughout the software development lifecycle for performance, security and maintainability of the applications we build.

Working within our DevOps team and with your colleagues across the directorate, you will lead a team of cross-functional technical staff, comprised of both back-end (.NET C#, node.JS), front-end (HTML/CSS/JS/Vue.JS) developers, test automation engineers and site reliability engineers. Your work will enable the Royal Society of Chemistry to build, scale and continually improve our websites and services, serving our global audience of customers, users and colleagues. You will oversee the technical aspects of the product roadmap, working closely in collaboration with Solutions Architects and other Team Leaders to align with, contribute to and iterate on a shared architectural repository, guiding agile workstream members in technical implementation, assigning and ensuring quality delivery of backlog items and taking ownership of technical changes and releases. You will also directly line manage a small number
of back-end C# .NET developers.

We are looking for:

• Strong knowledge and experience of full stack (.NET C# back-end development, HTML/CSS/JS/Vue.JS front-end development) software development life cycles.
• Experience with DevOps best practice, such as continuous delivery, continuous testing, infrastructure as code etc.
• Experience working within Agile practices, particularly Scrum and Kanban.
• People management experience including delivery quality, workloads and personal development.
• Knowledge of Authentication and Authorisation protocols (SAML, OpenID Connect).

When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who have a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Location: Cambridge
Position Type: Permanent
Hours: Full time
Salary: £61,420 - £75,070 per annum plus benefits

Closing Date 14/07/2024

Visit our Work For Us website to learn more about us, our Equal Opportunities Statement and Inclusive Culture Pledge and excellent benefits.
You may also have experience in the following: Software Engineering Team Lead, Lead Software Engineer, Software Development Lead, Software Solutions Team Leader, Principal Software Engineer, Technology Team Leader, Software Engineer, etc.

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