It Support Jobs

Are you looking for a new opportunity? Ambitious about Autism Schools Trust is looking for a IT Support Engineer to join us to help us provide an excellent education for all of our learners.

 The Ambitious about Autism Schools Trust is a multi-academy trust (MAT) that runs and supports the development of new special schools to enable children and young people with autism to learn, thrive and achieve.

 Within this role you will be working across two sites Spring School and The Rise School in Feltham. You will be working as part of the School Business Support Team and be responsible for all aspects of IT within the school. From analysing and resolving desktop, hardware and software issues including presentation equipment and mobile devices. You will work with both internal and external stakeholders, to participate in the installation, developing, monitoring, maintenance, support, and optimisation of all network hardware, software and infrastructure. You will also work with stakeholders both internally and externally to investigate and develop new technologies for school staff as well as learners with autism.

 What can we offer you?

·30 days annual leave per academic year.

·Highly competitive salary reviewed annually.

·Excellent CPD including a wide range of in house and external training courses.

·Annual staff recognition awards.

·Cycle to work scheme up to £5000.

·Season ticket loans.

·A wide range of wellness programmes both in person and online including: virtual yoga & zumba classes, running club, art & cooking classes.

·Employee Assistance Programme, to help you balance your work, family, and personal life.

·Access to physiotherapy.

·On-site parking.

This is full time permanent role which is all year around (Monday to Friday – 37.5 hours per week). 

 Start Date- February 2025 or sooner

 Interview date- week commencing 13th January 2025

Closing date- 6th January at 10am

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. 

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

Battersea's Infrastructure Services Team is seeking an IT Support Engineer to join us on a 1-year contract. Our team provides effective IT support and services in order to ensure the smooth running of the business, so we can help our dogs and cats effectively.

This role will provide 2nd line support to resolve IT issues that include the installation and maintenance of IT hardware, software and administering users via Active Directory and Azure services in a 7 day a week environment (on a rota basis), along with working on some periodical projects, and supporting users so that our systems and data remain secure and safe.

The ideal candidate will have experience of windows platforms including network printers, telephone systems, hardware, as well as detailed knowledge of Microsoft Office 365 and SharePoint site administration.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th January 2025
Interview date(s): From 15th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

An exciting opportunity has arisen for an innovative, enthusiastic and ambitious leader to join King Edward’s School, Bath as our Director of IT.

As Director of IT, the position holder will be responsible for leading the development and application of IT systems and services throughout the School.  Through the management of the School’s IT Department, infrastructure, and resources, the Director of IT will ensure that the School’s IT provision supports all pupils and staff in accessing and using technology to enhance and enable their studies, teaching and work at the School.

As a leading member of the IT Steering Group, which is chaired by the Deputy Head (Academic), the Director of IT will also play a key role in the development and implementation of the School’s IT Strategy.

The successful candidate will have a proven track record of operating at a senior level, leading on both the operational and strategic aspects of an organisation’s IT provision. Whilst we welcome applications from those who have not worked in education before, the successful candidate will have a deep empathy and understanding of the role which IT can have in enhancing and supporting the delivery of teaching and learning, as well as supporting the School’s wider operational functions.

The postholder will be provided with a full induction, supportive line management and appropriate training. This role will be worked Monday to Thursday 8am to 4.30pm and 8am to 4pm on Friday with an hour unpaid break daily. 

As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

The IT 2nd Line Support Analyst will play a key role in supporting the IT strategy and operational plans which supports the charity’s vision, mission and objectives. 

This role will be responsible for ensuring that IT services are successfully delivered across the charity by providing 2nd line technical support, completing system upgrades and onboarding new employees. In addition, this role will give the opportunity to support a wide range of technologies as well as work on key projects.

Main duties and responsibilities of the role:

Point of escalation, comprehensive troubleshooting, provide guidance to 1st Line Support

· Complete comprehensive troubleshooting of escalated tickets raised with the IT Team

· Document troubleshooting steps and progress and/or call closure details within the ticketing system

· Work on tickets based on priority

· Feedback to wider team on ticket trends or common issues occurring

· Provide guidance and support to assist and develop 1st Line Support

· Providing 1st and 2nd line support - troubleshooting of IT related Hardware and Software issues

· Building and configuring Laptops and mobile devices

· Active Directory administration including creating user accounts, resetting passwords, creating groups etc.

· Microsoft 365 admin centre administration (Exchange, SharePoint, OneDrive and Teams)

· Administering and supporting telephony systems

· Liaising with 3rd Party vendors for ticket resolution

IT inductions and employee onboarding

· Perform IT Inductions for new employees

· Process new starter tickets as per the new starter process.

· Complete setup of new starter hardware, software and user account

· Complete desk setup for office-based employees

General

· Assist other members of the IT department in ticket completion and project related tasks

· Maintain IT hardware and software inventory systems

· Assist ARUK employees to adhere to IT policies and Security guidelines

· Fulfil requirements of the Leaver Process

 

What we are looking for:

· Relevant formal qualifications or relevant experience

· Extensive knowledge and proven experience of: Troubleshooting, Windows operating systems, Microsoft Office 365, IT support principles, Active Directory, Providing 2nd Line IT support

· Knowledge and proven experience of: Telephony systems, Mobile Device Management, Remote and onsite IT support

· Demonstrates leadership skills with both practical and short/long term vision; ability to build relationships; strong team player.

· Excellent communicator – able to build rapport and demonstrate influencing and negotiation skills; excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity and an ability to learn

· Ability to explain complex IT information to all stakeholders

· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement

· A blend of logical and analytical thinking; innovative personality; able to see the bigger picture

· Strong ethical standards and a high level of personal integrity

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 5th January 2025, with interviews likely to be held week commencing the 13th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Key information

Location: Westminster, London. Office-based with flexibility (Min. 2-3 days per week in the office).

Contract: Intern 6 month contract (with potential for progression to permanent role) Full time 37.5 hours a week

Coordinator Permanent. Full time 37.5 hours a week.

Salary: £27,007.50 – £28,450 per annum depending on experience.

Benefits and entitlements:

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year, plus an additional “Day for You”, (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

Reporting to: TBC - Senior Data & IT Manger or another manager in the Central Resources team.

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

We are seeking a dynamic and motivated Central Resources & IT Intern/Coordinator who will join our Central Resources & IT Team to ensure that efficiency is at the forefront of our processes, reducing needless admin and promoting streamlined work practices that enable the wider team to concentrate their efforts on supporting young people to access life enhancing career opportunities.

We can offer a 6 month internship (with potential for progression to permanent role) for new entrants who are keen to start their charity career or a permanent role for candidates with experience.

What will I be doing?

You will have a varied role that allows you to experience many different facets of what it takes to run a successful charity. You will be supporting on tasks relating to day-to-day administration of essential internal process such as HR, Finance, Data & IT and more. You will be part of the core team that establishes and maintains employer relationships, acting as an advocate for the Trust across a number of high-worth partnerships aligned to our business need. You will also provide crucial support to our dynamic Data & IT function that underpins our ambition for growth and increased impact.  There is scope to tailor the emphasis of job role dependent on candidate's strengths.  

What abilities/skills/ experience are we looking for?

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

· A can do attitude with a love for a diverse workload

· Excellent relationship management skills with ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· Excellent working knowledge of a range of IT programmes including Word, Outlook, Trello, Titan and other common office based programmes

· Highly analytical mind with an ability to identify problems and offer actionable solutions

· Excellent communication skills including the ability to communicate and implement new processes across the wider team

· Ability to drive continuous improvement to improve the inner processes of the Trust

· Ability and willingness to follow and champion rigorous systems, standards and processes

NOTE: this role would be well suited to someone at the beginning of their career journey and looking for an opportunity to gain experience in the charity sector

What will I gain?

Every member of the CYT team gets involved in the charity's strategic development and impact and contributes to our work supporting young people to fulfil their potential.

In return, we make sure you are supported by a warm and collaborative team, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. We pride ourselves on giving opportunities to people at the start of their charity career, supporting them to develop their skills and experience in a much-needed sector of our society.

As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.

How do I apply?

If you are passionate about transforming the life chances of young people, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.

CV's will not be accepted.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.

Closing date: 24th January 2025. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role via the charity Jobs site.

If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)

What we are looking for:

We are looking for an exceptional Director of IT and Transformation to develop and lead IT transformation across the college, serving 650 staff, 6,000 students and the wider community.

You will be an accomplished and experienced IT professional who will play a key role in the development and implementation of an ambitious campus transformation framework which will underpin growth and the establishment of innovative practices, and infrastructure for our staff and learners to excel.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team.  You will be an integral member of the College Management Team.

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Duties/responsibilities:

- To position IT as an enabler to education and innovation

- To oversee cyber security to keep the college, its learners, staff, customers and data safe

- To lead an IT strategy for investment and improvement to drive best practice and learner experience

- To work with the Head of Quality and Estates Manager to ensure wider transformation of the learner experience both on the physical and virtual campus.

Benefits

• Competitive salary and access to an array of on-site amenities, including a discounted gym, sports hall, fitness classes, osteopathy services, and a day nursery.
• Convenient location, just a 5-minute walk from Ewell East Station and free on-site parking.
• Opportunities for professional development, including free online qualifications.
• Be a part of a "Good" Ofsted-rated institution, recognised for its supportive staff, effective safeguarding measures, and commitment to student success.

At Nescot, we’re proud of our inclusive culture and we welcome all applications.

 This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

 Nescot is recognised as the ‘Employer of the year’ at the Surrey Business Awards 2024 and offers a wide range of benefits and wellbeing activities to staff.

 Closing date: Sunday 5 January 2024

 Interview Date: Wednesday 15 January 2024

Birmingham Rathbone is a local charity which works to enable people with learning disabilities to achieve their full potential. We invite you to join our team of professionals providing an excellent service to clients all over the City.

We currently have a full-time vacancy for a:

Director Of Finance, Administration & IT
Based: Birmingham
Hours: Full-time, 36.5 hours a week
Salary range: £53,458 - £60,928 p.a. (plus generous pension and 25 days annual holiday plus Bank Holidays)

Key responsibilities:

• Effective management of the organisation’s finances, administration and IT infrastructure (IT support is contracted out)
• Support on Finance, Administration and IT to the CEO, Senior Managers and Trustees
• Direction of finance, administrative and IT activities to meet the organisation’s aims and objectives

Candidate Profile:

• Qualified accountant status (ACCA, CIMA, ICA etc.)
• Proven experience of leading a finance function and effectively managing staff
• Sound business judgment with clear strategic thinking
• Able to multi-task proactively and meet deadlines
• Excellent communication and IT skills
• An understanding of the Charity Sector

Closing date 12.00 noon on Friday 10th January 2025
Interviews will take place on 20th and/or 21st January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Enhanced Disclosure & Barring (DBS) check will be required.

We are a Disability Confident Employer and we are committed to equality of opportunity and invite applications from all sections of the community.

Registered Charity No. 516557

No agencies please.

Job Title: AI Engineer

Department: Core - IT

Reports to: Head of IT

Grade and Salary: £47,500 - £50,000 p/a

Contract: 18-months

Location: Hybrid / London, EC4A and homeworking

The opportunity:

As a Full Stack Engineer transitioning to AI, you will play a pivotal role in designing, building, and scaling AI-driven applications. Working alongside members of Better Society Capital’s teams, you’ll bridge the gap between complex AI systems and practical, user-facing solutions.

We’re not looking for somebody who is already an expert on all aspects of AI but we are looking for somebody that has a good breadth of IT expertise, the ability to translate complex technical language into something that non-experts can easily understand alongside a willingness to quickly learn and master new technologies and tools that will help Better Society Capital pragmatically implement suitable AI solutions to help our staff in delivering on our mission and goals. You’ll need to be a self-starter who is willing to investigate technologies and systems without requiring a great deal of technical oversight and steer as well as being capable of writing suitably targeted reports and deliver engaging content and initial training in new tools and techniques as we adopt them for all levels of staff with varying levels of traditional IT expertise.

What you will do:

Investigate AI tools and technologies

• Assess new AI tools for suitability.

• Continually learn about new AI technologies that are likely to be of use to Better Society Capital.

• Extend use of existing AI and conventional development tools already used at BSC (e.g. Copilot, ChatGPT, Anthropic Claude, Python, Power BI) as appropriate.

• Determine where decisions need to be taken regarding standardisation of tools and software.

Liaise with teams to determine and action suitable use cases

• Work closely with teams in quickly identifying what areas of their work are likely to be suitable for full or partial replacement with AI systems and which areas are less likely to be appropriate.

• Where AI can quickly be put to work in helping teams and the use case is sufficiently well understood, has value and can be quickly implemented, work with the team in doing so.

• Where good use cases are identified by you and the relevant teams, but these are large-scale or have legal, regulatory etc. implications; document at a high level how these could be implemented in future.

• Work with members of the team that are examining and improving existing data quality as well as in their efforts to ensure that collected future data is of high quality.

Work with BSC’s AI Taskforce in promoting AI use

• Champion throughout the organisation how all levels of staff can use AI to enhance their productivity.

• Develop suitable training materials and documentation (technical and user level) for adopted BSC AI systems.

• Present informal “How To” advice sessions on AI usage to staff.

• Contribute easily understood and directly useful AI usage techniques to suitable internal forums.

Assess and improve staff AI take up

• Survey staff for their views on what AI tools and techniques they are finding to be useful and where not.

• Use reporting tools to determine whether and where AI is being used at BSC in order to inform decisions as to the suitability of implemented AI systems/tools.

• Use reporting results to provide more training opportunities where appropriate, improve the usage experience, coverage and capabilities of useful AI related tools. Where tools are not proving to be useful for staff ether improve the implementation and training on the tools, replace them with alternative AI systems that are more suitable or if AI is not suitable in the relevant area, decommission the tool and replace it with conventional technologies as appropriate.

What you will bring:

Skills, Abilities and Attributes

• Ability to learn new AI and general IT tools and technologies without requiring supervision.

• Be able to explain complex tools and terminology to non-technical staff in a form that they will readily understand.

• Be able to identify suitable opportunities for standardising on the most useful tools and technologies.

• Be a self-starter with considerable interest and full-stack level background in technologies.

• Be enthusiastic regarding the potential of AI tools and technologies in helping Better Society Capital to deliver on its mission and goals.

 

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

 

Experience (essential)

• Breadth of knowledge of IT tools and techniques, e.g. in areas such as database systems (e.g. SQL in general, SQL Server in particular), cloud platforms such as Microsoft 365 (e.g. in SharePoint) and programming skills (e.g. Python, PowerShell, VBA). Ultimately the specific systems listed are less important than understanding the relevance of IT systems and how to apply them to real-world issues.

• Demonstrable exposure to AI systems in general.

• Experience of working in close conjunction with non-IT staff, e.g. in IT support, software/systems development including direct collaboration with non-technical teams (preferable).

 

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.

Right to work: Candidates must have existing right to work in the UK for this role.

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialised; disabled; under-served communities)

 We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)

How to apply:

Please apply via Applied by 23:59pm on Sunday 12th January 2024.

Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

Please note: we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.

 

Interviews

Round 1 interviews will be held approximately w/c 20th January 2025

Round 2 interviews will be held approximately w/c 27th January 2025

An exciting opportunity to become part of the Senior Management Team (SMT) at Schoolreaders, a dynamic and fast-growing charity based in Bedford. Schoolreaders is a national charity tackling poor literacy through a network of volunteers who provide one-to-one reading support to children in primary schools across the country. We are the largest national in-school child literacy charity, supporting over 28,000 children in over 1,400 schools every week. We have ambitious plans to grow and support many more children in future, so it’s an exciting time to join us.

We are looking for a committed individual to join Schoolreaders to be part of the SMT and wider charity, delivering this vital support to children. As Head of Business Support, you will be coming on board to develop and manage the structure and team that deliver the support functions for the charity, helping keep everything running smoothly. Your team will consist of employees, contractors and third parties where necessary, and you will co-ordinate them to deliver a seamless set of services. At this time the role will line manage two officer roles within the charity, manager several third parties (including HR and IT) and work alongside the Head of Finance.

The Head of Business Support will oversee compliance, governance, HR, IT, facilities, and administrative functions. We don’t expect you to be an expert across all these areas – you might have a strong background in one or two but have the ability to manage these functions and others in the team and have a meticulous eye for detail. You will be expected to have a good understanding of compliance, IT, health & safety and HR to enable you to lead the day-to-day delivery across these disciplines.

Reporting into the charity’s CEO, you will be part of the Senior Management Team (SMT). As part of this you will directly input into the charity’s strategy and annual planning process.  The Head of Business Support will also manage the delivery of change within the organisation, tracking projects and raising risks and issues to the SMT.

RESPONSIBILITIES AND DUTIES

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1. Day to day oversight of the delivery and development of corporate services functions, to include:

a. Compliance, ensuring that Schoolreaders is compliant with all relevant legislation, data management and safety standards. (H&S, GDPR etc)

b. Risk, ensuring effective systems and processes are in place for managing risk, owning key policies and their review, engaging with staff with information and training, liaising with the Board and with the Director responsible for Safeguarding and being the main point of contact for whistle blowing.

c. Business Support, monitoring and driving forward internal projects, overseeing the review and management of policies, and managing administrative and other support functions.

d. IT, supporting and maintaining systems, hardware and software, ensuring they are secure and up to date, continuing to develop new functionality in partnership with our external IT providers

e. HR (managing both internal and external resources) to support recruitment, starters and leavers, staff welfare, processing payroll, leave and sickness and the training and development of people.

f. Facilities, managing office spaces, supporting home workers and overseeing health and safety.

g. Producing and leading on the annual Culture Review, collating scoring and feeding back to trustees.

h. Finance, assisting the Head of Finance, approving spend where necessary.

2. Line management of two Business Support Officers, covering

a. Compliance

b. HR Support

c. IT Support

d. Finance

3. Development of yearly plans and budgeting for all corporate services.

4. Manage relationships with external suppliers and ensure value for money.

5. Owning the programme of change across all services to ensure we remain on track to deliver our ambitious growth objectives.

6. Establishing and maintaining office procedures.

If you would like to discuss the role further, please contact Sally Wrampling (CEO)  for an informal conversation.

To apply for the post, please submit your CV with a covering letter outlinging how you meet the job requirements / specification.

Do you want to make a positive difference to the lives of others?

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important.

So, at Barnet Mencap, in addition to offering 32 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be face-to-face work as part of the job, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Any travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light Card.

We are looking for a new Communications Officer within our Project Support Team, someone with strong communication and IT skills, a creative streak and who enjoys a challenge. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

· good interpersonal skills working as part of the administrative team 

· high attention to detail and a high standard of literacy

· excellent organizational skills working in a timely manner

· be confident and flexible, acting as the public voice of Barnet Mencap

To apply, please either complete an application form or send a CV with a statement explaining how you meet each of the criteria on the person specification. The advert is also available on our website. Completed applications can either be sent through CharityJobs or emailed to our general address (available on our website).

Barnet Mencap is committed to equality, diversity and inclusion and the safeguarding of children and adults at risk.

The successful candidate will be required to complete a Disclosure and Barring Service form in line with Section 115 of The Police Act 1997

The General Optical Council utilises Microsoft Dynamics 365 CRM software (not Business Central/F&O) to manage operations and store operational data. We are looking for an experienced CRM Support Analyst to support the current software, coordinate future enhancements of the application, enhance and deliver reporting and undertake minor configuration/customisation/development work. 

Key Accountabilities:

- Ownership of the Dynamics 365 environment (approx. 60 users) including advising on storage requirements, strategic direction and licencing.
- Provide application support for users including systems training, data queries and other administrative tasks.
- Data management (including data imports/exports), synchronisation and integration with other business applications, systems testing, configuration, troubleshooting and planning enhancements.
- Report data in the predefined structures - modify tables, views, charts, dashboards, SSRS reports and forms.
- Maintain application access rights, security settings, and user privileges.  
- Collaborate with developers and third-party vendors to drive successful implementation of enhancements/integrations and maintenance of appropriate service levels.
- Create and update training manuals, policies and procedures, build custom reports, workflows and dashboards as requested.
- Review the MS Dynamics platform and solutions. Identify and address any architectural deficiencies and flag opportunities for improvement.

Essential Skills/Experience/Qualifications:

- Minimum of three years working with Microsoft Power Platform including Dynamics CRM 365 (cloud version).
- Experience with Microsoft Dynamics CRM configuration/ customisation / development skills including model driven apps, permissions, views and dashboards and power automate flows
- Must have experience working with sensitive data and have a sound knowledge of GDPR practices. 
- Excellent communication skills. 
- Excellent external and internal stakeholder management skills
- Excellent business analyst and problem-solving skills 
- Excellent data analysis, management and reporting skills
- Experience in user acceptance testing, training, producing guidance documentation and implementation support 
- Experience of other Microsoft Technologies including Azure, SharePoint, Exchange, Teams, Office 365 and other Power Platform/Dynamics 365 related applications (ideally also Microsoft SQL).
- Power Platform, Dashboard, API and SSRs Report development experience.
- Management of different Dynamics user licence types and storage to minimise costs.

Closing date for this role is 20 January 2025, please note we reserve the right to close this role early dependant on number of applications.

Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages.

Location: London
Contract Type: Permanent
Hours: Full time
Salary: £36,060- £41,769

You may also have experience in the following: IT Manager, IT Support Manager, Networking Manager, IT Technical Support Manager, IT Service Support Manager, Microsoft, MSCE, VMware, Senior Systems Analyst, Infrastructure Manager, Network Manager, IT Support Analyst etc

REF-218 797

We’re looking for a Site Reliability Engineer with drive, intellectual curiosity and technical capability to join our small but dynamic team. 

The role will work in both our Azure Native environment and co-location data centre. A significant proportion of our line of business applications remain hosted on Hyper-V based Private Cloud and will need to be “fed and watered” until they are moved to new platforms or technologies, a task that this role will assist with. These migrations offer the role holder learning and development opportunities.

Our Azure environment is almost exclusively “Azure native” primarily hosting our Digital Product using technologies including Azure App Services, Azure SQL, Application Insights, Sentinel, Log Analytics, Azure Data Factory, with “as code” Bicep pipelines tied to Azure DevOps.  This role will support the Head of Environments, Platforms and IT Security to ensure that our technology infrastructure is reliable, safe and future-proofed. As required, the role holder will also support project implementation within the Technology Operations remit, having a direct impact in moving us forward in realising our vision and mission.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are seeking an ICT Assistant to help provide ICT support to our employees around the world, providing a first line support service, liaising with external providers and processing relevant administration.

You will have excellent customer service skills and previous experience in a similar role. You will have a keen interest in IT and technology, relevant IT skills and excellent problem-solving skills. You will have a real willingness and proven ability to learn new systems and acquire new knowledge and skills.

Your excellent interpersonal skills and customer focus will enable you to build effective working relationships. You will work closely alongside the other ICT Assistant and be a good team player. You will enjoy working in a busy environment, with the ability to balance competing demands. A keen attention to detail and a diligent and rigorous approach to work are also essential.

In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

The closing date for applications is Sunday, 5 January 2025.

Please visit our website and download the job application pack below for further details on how to apply.

This role is not eligible for sponsorship for a Skilled Worker Visa.

About the role

The IT Operations team is essential to our organisation, empowering staff and volunteers with the technology skills needed to advance our human rights mission. As a Technology Training and Support Analyst, you will develop and deliver engaging technology training programs, create user-friendly materials, and provide first and second-line technical support. You will collaborate with various teams to enhance technology adoption across the organisation, ensuring our people are equipped to make the most of our digital tools.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You have experience in developing and delivering technology training programs and workshops, tailoring content to various skill levels and creating comprehensive training materials like user guides and e-learning content.
• You possess strong technical support skills, with proven experience in providing 1st and 2nd line support, troubleshooting hardware, software, and network issues to ensure timely resolution and minimal disruption.
• You excel in communication and stakeholder engagement, building strong relationships across departments, effectively conveying technical concepts to non-technical audiences, and promoting technology awareness and adoption.
• You are proactive in continuous improvement, always looking for opportunities to enhance training and support services, leveraging new methodologies, and fostering a culture of continuous learning.
• You collaborate and positively contribute to an inclusive culture.

Our commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be actively anti-racist. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days of annual leave (29 after five years), plus bank holidays (pro-rated for part-time) and 3 wellbeing days. Employee pension contributions of 2-5% are matched at 6-9%, and we offer 6 months full pay for family leave. We support flexible working arrangements such as compressed hours and job shares.

Apply for this role

This vacancy may close earlier than the stated deadline if a high volume of applications is received (if you have started an application in our portal, you will still have the opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background and people with a disability to help us achieve a balanced representation in our workforce.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If you prefer to apply in a different format or require adjustments during the process, please get in touch. To support all candidates to perform their best at the interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion, and hybrid working.