PCHA

Who we are

Our Vision

We are an ambitious local housing association that strives to deliver homes and services we can be proud of. We aim to make a positive impact and work collaboratively with our residents and communities to support them to thrive.

About Us

PCHA (Penge Churches Housing Association) is a small community-based housing association based in and around the London boroughs of Bromley and Bexley. We own and manage 626 homes, with 66 more due to be handed over in spring of 2025.  This includes homes that we own and those that we manage as part of our partnership with the London Borough of Bromley.  Our aim is to make a difference every day and have a positive impact on both the lives of our residents and the communities in which we work. We are committed to working in partnership with our residents to ensure that their tenancies, and our communities, are sustainable.  People are very much our business, and our small but passionate team are undoubtedly our greatest resource. We like to work hard but have fun while we do it, so it’s a great place to work.

We are in an exciting phase of our future.  In 2023 we took over another small housing association and in July 2024 we entered into a long-term partnership with the London Borough of Bromley to manage their housing stock on their behalf. This has meant that we have almost doubled in size over the last year and has enabled us to build our resilience and strengthen our business plan to face the challenges ahead.

Our culture and values

Our Values

Acting with Integrity

• We communicate in an open, honest and transparent way
• We do what we say we will and keep our promises
• We are accountable for our decisions and take responsibility for our mistakes

Being Ambitious

• We seek to deliver a broader range of services to meet the needs of more people in our community
• We are prepared to take appropriate risks to drive improvement and growth
• We are creative, forward thinking and open to new ideas
• We embrace change and respond positively to new opportunities

Striving for Excellence

• We will work inclusively and innovatively to continuously improve
• We are people focused and aim to tailor our approach to the needs of individuals
• We support residents in a holistic way, supporting them to thrive
• We strive to be proactive, solution orientated and go the extra mile 
• We continually challenge ourselves to improve our performance
• We seek to make sound business decisions and be well governed and managed

Working in Partnership

• We build strong and positive relationships based on trust and mutual respect
• We strive to create a culture of collaboration and shared accountability

Behaving with Respect

• We behave in a fair-minded and non-judgemental way
• We value the individuality and diversity of our residents, staff and communities
• We are inclusive and respectful in the way we work
• We celebrate difference, believing everyone is unique
• We have a zero-tolerance approach to discriminatory behaviour 

Being Kind

• We treat each other with compassion and kindness
• We encourage open conversations about mental health and well being