Employment Advisors Jobs in Hackney, Greater London

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, physical disabilities, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental or physical health support needs, wanting to gain paid employment.

We are recruiting employment support workers for a new primary care Individual Placement and Support (IPS) employment service in the London Borough of Enfield.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental and physical health issues. We welcome applications from people with lived experience of mental and physical health challenges, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.

No prior experience in IPS is required. The role we are recruiting for is as follows: 

Full time: 35 hours per week - these roles will be based onsite in the community 4 days per week and work from home 1 day.

You will work with clients (managing a caseload) who have mental or physical health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.

You will work closely with clinical teams, the DWP and local agencies, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: 4th November - If we recieve a high volume of applications we may close the vacancy early, so please apply as soon as possible. 

Telephone interviews: TBC

Final Stage interviews: TBC

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We are a Stonewall Diversity Champion and an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Start date: ASAP 

Key Responsibilities: 

1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff

2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience

3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)

4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations

5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments

6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.

7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events

8. Working alongside the Engagement Officer to find, source and maintain employer relationships

9. To support learners during social events, insight days and trips

Please see job description for further information 

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Role Purpose: 

Work Well is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We need a Work and Health Coach to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach will also be instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 30th September Midday 

Interviews will be arranged throughout the application window, and we may close this vacancy early. 

Careers and Employability Adviser

We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London

Salary: £32,960 - £33,949 per annum depending on experience

Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)

Start date: Immediate Start

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: Tuesday 12th November 2024 – we reserve the right to close the role early if we find the right candidate so we encourage you to get your application in as early as possible.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Immigration Advisor (OISC L1)
Westminster, London
Hours: Permanent, part time, 21 hours (up to 35 hours (full time) considered)
Salary: £20,916 (£34,860 FTE)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an OISC Level 1 Advisor to provide tailor-made advice to individual clients with regard to child citizenship applications. This is an exciting role in our Immigration Team that will Act as a point of contact within the Centre for all queries and questions relating to immigration advice. You will develop your own caseload in partnership with the service manager, assess referrals, apply for fee waivers and provide casework support for other team members. You will work to Office of Immigration Services Commission (OISC), Specialist Quality Mark (SQM) and Immigration and Asylum Accreditation (IAAS) standards and keep up to date with changes in law and policy relating to refugees, asylum seekers and migrants.

Please refer to the job description for further information.

To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. 

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities

Want to play your part in transforming society?

You're in the right place.

The important stuff 

Location: Bethnal Green, office-based

Salary: £27,500

Permanent, Full-time

Application deadline: Monday 28th October (We interview on a rolling basis and may close the role early if we find the right candidate)

Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

We are now recruiting for a Lead Coach in Bethnal Green  - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with young people on the programme and managing culture, and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
• Handling safeguarding
• Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
• Tracking trainee progress on the dashboards
• Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach [10%]

• Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You are confident in giving feedback and having crucial conversations
• Able to lead others effectively
• You are great at building relationships, with solid communication skills
• You are steady under pressure, and able to juggle competing priorities
• You are looking for a varied, hands-on role, where you won't be tied to a desk
• Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work
• Strong administrative skills, competent and accurate and efficient in typing and work methods

You’ll be employed by St Peter’s Church, who partner closely with Resurgo to deliver the Spear Programme in Bethnal Green

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.

The Harlequins Foundation wish to appoint an Education and Employability Mentor to oversee the development, planning and delivery of our employability provision. The successful candidate will be able to demonstrate the skills required to organise and deliver programmes that support participants to develop the essential skills and progress them demonstrably closer to the employment market.

The Harlequins Foundation is the charitable arm of the Club, delivering programmes in our communities that primarily support young people to develop the essential skills, enabling success on and off the pitch. Our purpose is to harness sport and the spirit of Harlequins, empowering young people to acquire the skills they need to succeed.

The Foundation has an educational pathway to provide learning opportunities from Level 1 through to degree level, however qualifications are only part of a learners development. We recognise that academic achievement alone does not equate to readiness for work, and we develop and deliver programmes that provide young people with the opportunity to hone their skills and are better equip them for meaningful employment.

As the Education and Employability Mentor, you will have oversight of a variety of different programmes, playing a vital role in the development and delivery of these. It is essential that you have exceptional knowledge of societal issues that affect the groups that you will be working with, and understanding the importance of the impact of the work that you will deliver.
The successful candidate will be confident serving in a pastoral role and as a mentor to the participants they engage with, challenging them to develop their skills while nurturing the confidence needed to demonstrate them. Experience of stakeholder management and an ability to build relationships with external delivery partners will be crucial to the role holder.

What you'll be doing:

• Deliver our current mentoring provision and look to expand into different stakeholders in our focus boroughs
• Lead the delivery of our Try Time programme, developing the Harlequins Foundation alternative provision offering
• Drive partnership opportunities to provide alternative provision within schools across Hounslow and our other focus boroughs
• Maintain and develop relationships with local schools and local authorities to refer suitable programme participants
• Lead on recruitment of programme participants from relevant referral sources and delivery partners, researching and establishing new relationships as required
• Support Education and Employability Mentor (EEM) with delivery of Employability Academy
• Support delivery of our NEET (not in Education, Employment or Training) projects and programmes
• Liaise with local employers and participants to ensure the efficient running of our programmes
• Take responsibility for the reporting and monitoring of employability programmes, ensuring accurate collection of data required to report against funding

Your skills and experience:

• Educated to degree level or demonstrable equivalent experience
• Have or willing to work towards gaining qualifications required to deliver and assess vocational qualifications
• Experience of working with children and young people, preferably in a classroom environment
• Experienced in engaging young people from a range of backgrounds, including hard to reach and disadvantaged young people
• Experience of managing essential stakeholder relationships while maintaining and developing new referral channels and programmes
• Experience using monitoring & evaluation tools, for example, Signal Stoplight, Upshot and Sport Value Bank
• RFU ERCA (or equivalent NGB coaching award)
• A commitment to safeguarding children, young people, and vulnerable adults
• Highly organised with excellent planning and coordination skills and a meticulous attention to detail
• Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online
• Ability to build excellent relationships and a confidence in networking

Applying for the role

To apply for the role, you must fill out an application form and send it along with a cover letter outlining your suitability for the role.

Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. CV’s or emails expressing an interest in the position without completing the online application form will be disregarded, although you are welcome to include one with your application.

All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.

North Paddington Foodbank (NPFB) is the UK’s first and only full cash-first foodbank, pioneering a transformative approach by providing customers with emergency cash grants alongside advice and support services. We’re looking for a dedicated and passionate Welfare Benefits Advisor to help deliver life-changing financial support to individuals in Westminster who may be missing out on benefits or are struggling with debt.

This is an exciting opportunity to work directly with those in need, offering tailored guidance on welfare benefits, income maximisation, and budgeting. You will have the chance to make a real impact on the lives of vulnerable people, ensuring they receive the financial assistance and advice they deserve.

Role Overview:
We are seeking a passionate and driven Welfare Benefits Advisor to join our team and make a significant impact on the lives of those in need. This position is vital in ensuring that underserved communities in Westminster access the financial support they deserve. The ideal candidate thrives in a dynamic environment and embodies a positive, solution-oriented mindset.

Key Responsibilities:

• Casework Support: Provide comprehensive casework support to NPFB service users, assisting with welfare benefit claims (PIP, ESA, Universal Credit) and addressing independent reviews.
• Debt Support: Offer basic debt advice, focusing on priority debts, applying for Local Housing Allowance, and facilitating referrals to specialists for complex cases.
• Financial Capability: Help clients create realistic budgets and develop essential financial skills to foster independence.
• Income Maximization: Deliver tailored advice to maximize household income through benefit checks, applications, and challenges to ensure clients receive their rightful support.
• Outreach Coordination: Manage outreach clinics and community events, collaborating with partners to enhance service delivery.
• Client Engagement: Provide advice across various settings, including the NPFB office, community outreach, and digital platforms.
• Record Keeping: Maintain accurate case records and ensure timely completion of funding reports and evaluations.
• Training: Stay updated on welfare legislation and provide training sessions for staff and volunteers on welfare rights issues.

Qualifications:

• Proven experience in delivering social welfare advice. 
• Ability to empower clients facing welfare benefits and debt challenges through empathetic support.
• Excellent communication and interpersonal skills, with the ability to manage challenging situations effectively.
• Proficient in managing a caseload and meeting deadlines to ensure timely client support.

Personal Attributes:

• Commitment to quality, continuous improvement, and excellence in service delivery.
• Demonstrated leadership qualities and emotional intelligence.
• Passionate about equity, diversity, and inclusion, with a willingness to challenge discrimination.

Other Requirements:

• Willingness to travel across Westminster and work occasional weekends or evenings.
• Right to work in the UK and willingness to undergo an enhanced DBS check

If you thrive in fast-paced environments, are driven to create positive change, and want to work with an innovative team that believes in the power of cash-first interventions, we’d love to hear from you!

Job title: Immigration advisor
Hours: 35 hours (full time) or contact us for part-time options
Contract: Fixed term for 1 year with the possibility to extend
Salary: £36,352 (OISC L2), £38,750 (OISC L3) or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits
Office based role in Westminster, London

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking for an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential advice and representation, whilst providing support and training to colleagues. We are passionate about defending the rights of our clients and you will be joining a team that achieve great results. The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be a key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. 

Please refer to the job description for further information.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

We are recruiting for two Generalist Advisers - one permanent and one fixed term contract for 12 months. The roles are an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and went live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support to older people, their friends, family and professionals.

As a Generalist Adviser you will be responsible for providing advice and support during calls received through the duty line, pre-booked appointments and short term casework.  

You should have knowledge and experience of advising on a wide range of topics, including Welfare Benefits, Housing and Social Care. You should have experience of working within an advice setting and advice supervision framework such as the AQS framework. You will have a warm, supportive and person-centred approach, working alongside individuals in a holistic manner.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page on our website.

Salary information:

Homebased: £29,453 per year, increasing to £30,267 after 6 months (and to £31,054 after 12 months for the permanent role)

Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months (and to £34,493 after 12 months for the permanent role)

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). Please specify in your Supporting Statement whether you would like to be considered for the permanent role or the 12 month fixed term contract role, or both. 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS certificate will be required for this role.

Closing Date: 27th October 2024

Interview Dates: 12th November 2024

We are pleased to announce an exciting new Debt Advice Traineeship programme.

We are looking to train 5 individuals to become qualified Debt Advisors through a comprehensive training programme that includes classroom-based learning, practical experience, e-learning, and mentorship all ensuring trainees get a well-rounded experience.

Trainees will be offered a full time, fixed term employment contract until 31 March 2025 while they complete their training and qualification (Level 3 and 4 Community Money Advice, Debt Advice Training). At the end of the traineeship we hope to support graduates into longer term employment.

This programme provides trainees with both theoretical knowledge and practical skills, helping them understand the complexities of debt advice and the necessary regulations.

Applicants do not need any previous debt advice experience, we are looking for individuals who have good written and verbal communication skills as well as some IT and phone skills that will be developed throughout the programme. Crucially we are looking for individuals who have an interest in a longer term career in debt advice and who want to provide crucial support to individuals and families struggling with financial burdens.

Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.

We think this would be a great opportunity for those currently out of work or who are looking for a new/change of career.

Please note that these roles will be based full time at one of our Advice centres (Toynbee Hall 28 Commercial Street OR Debt Free Advice, 2 Town Square Barking Learning Centre).  If you have a preference on location, please indicate that in your application.

We are looking for Maternity Cover for a Safeguarding Advisor.  If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline. 

We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover. 

With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings. 

Please note that this job could be home based, office based or hybrid.

The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours. 

Sanitation Senior Advisor

Contract: 12 - month fixed term contract, Full-time, Maternity Cover

Location: WaterAid is a global and equal opportunities employer.  For practical and legal reasons, the successful candidate must be based in and legally able to work in a WaterAid country - subject to cost and communication with the majority of WaterAid countries being practical.   

For UK-based applicants, WaterAid is located 20 Canada Square, Canary Wharf, London, E14 5NN and this will be your location and contract base. We support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid. 

Salary & Benefits:
Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:

• UK: £48,314 - £50,729 with excellent benefits
• Nigeria: 18,397,645 -23,445,232 NGN with benefits
• Nepal: 2,683,878 - 3,882,926 NPR with benefits
• Ethiopia: 18,353 - 31,435 USD with benefits
• Rwanda: 26,700,728 - 36,196,712 RWF with benefits
• South Africa: 827,550 - 1,034,437 ZAR with benefits
• Uganda: 123,026,016 - 163,009,471 UGX with benefits
• Zambia: 461,019 - 645, 426 ZMW with benefits

About WaterAid:
Want to use your skills in sanitation programming to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Sanitation Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
The Sanitation Senior Advisor is a senior position in the WASH Technical Effectiveness team, reporting to the Sanitation Lead. WASH Technical Effectiveness is part of the Programme Support & Knowledge team (PSK), a key unit of the WaterAid UK International Programmes Department (IPD) operating in 17 African and Asian countries.  PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world’s poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators.

About the Role:
The Sanitation Senior Advisor is a senior position in the WASH Technical Effectiveness team, reporting to the Sanitation Lead.  Together with the Sanitation Lead, the Senior Advisor co-leads the delivery of core team responsibilities regarding the thematic areas of sanitation and other closely associated topics.  Applying a people-centred, systems strengthening approach to WASH, she/he provides high quality specialist technical analysis, advisory, and support services to the design, inception, implementation, troubleshooting, monitoring, and/or assessments of WaterAid’s programming worldwide, at both strategic and operational levels.

In collaboration with country, regional and global colleagues, she/he co-leads the facilitation of effective learning and management of technical and programme knowledge across the organisation, and co-leads the development of relevant standards and guidance.  She/he also provides strategic and technical input to fundraising, communications, and external engagements.

The Senior advisor has a high degree of independent and professional responsibility within own specialist areas, and discusses with her/his line manager to agree on how objectives are delivered.  She/he is seen as a thematic authority and is able to handle highly challenging technical assignments.  With a good understanding of organisational dynamics and ways of working, she/he is expected to effectively collaborate widely across WaterAid, facilitating joined-up and comprehensive efforts to advance WaterAid’s programming globally.

About You:

• Strong technical experience in developing, and implementing sanitation approaches, services delivery and management models, resilience and sustainability of services, environmental sanitation, sanitary engineering, wastewater and drainage, and/or other inter-related topics across different settings, demonstrated through a progressive career record. 
• A relevant post-Graduate degree or equivalent work experience. 
• Strong experience in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities of sanitation service providers, operators, local and national governments as well as INGO/CSO partners.  
• Ability to handle highly specialized, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways. 
• Strong writing and communication ability in English. Experienced in producing practical knowledge products targeting needs of diverse audiences and effective peer-learning and sharing of good practices and lessons. 
• Organised and efficient. Demonstrated ability to drive tasks forward to completion in a timely manner while maintaining high quality.  
• A team player, able to work responsibly, under pressure, and collaboratively across diverse groups and culture. 
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.  
• Solid IT skills, particularly with core Microsoft Office software. 
• Ability to travel internationally up to 30%. 

Although not essential, we also prefer you to have:

• Relevant technical experience in systems strengthening, urban planning, behaviour change, private sector engagement, sector financing, gender, inclusion, environment and/or other WASH-related topics. 
• Working knowledge in French, Portuguese, Spanish, and/or any language widely spoken in the countries where WaterAid has programming. 

Closing date: Applications will close at 23:59 on 24th October 2024. Interviews are expected to be held between 18 to 22 November 2024 via Microsoft Teams.

How to Apply: To see the full job pack, please click 'here'. Submit the following 3 items into one document in either Word Document or PDF format:

• Item 1: Your Cover Letter, including your preferred location and right to work eligibility.
• Item 2: Your CV
• Item 3: Short answers to the following three questions on a separate page. Please limit each answer to no more than 200 words.
• Q1. What are your top 3 skills / areas of experience that you feel meet the requirements of the role?
• Q2. What is the biggest lesson you have learnt in providing technical advisory support on the topic of integrating systems strengthening towards safely managed sanitation. 
• Q3. Describe briefly your experience when you led the organizational-wide knowledge sharing and learning, particularly related to sanitation. What did you do and what were the outcomes?

Pre-employment screening: Please note that we are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your right to work eligibility in the country to which you wish to work. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.