Compliance Officer Jobs
Background
The Royal Scottish Forestry Society, formed in 1854, is an educational charity focussing on promoting the understanding of trees, woods and forestry.
Every year RSFS puts on what we believe to be the most extensive programme of practical forestry events across Scotland. The Society has published a semi-academic journal, Scottish Forestry, since 1858 promoting all aspects of good practice in forestry.
Having agreed a refreshed strategy in 2023, RSFS is now looking to increase its delivery resource. We are looking for someone who shares our passion for Scotland’s trees and forests to develop closer links with members, partners and stakeholders. Your experience in operational delivery will allow us to improve our practices and professionalise our delivery to secure a sustainable future for the RSFS.
Who we are looking for
You will be a personable, dynamic self-starter, used to being the first point of contact within the organisation. As RSFS is a virtual organisation, you must be highly-organised and able to work independently contributing to the overall team outcomes.
The principal functions of the role will be to support the Board in advancing its mission and representing RSFS to members and the community:
- Support our five Regions in planning and delivery of Regional Field Days and the Annual Study Tour;
- Manage the definition, planning and delivery of paid training events;
- Maintain links with members, partners, stakeholders and sector organisations;
- Develop and promote membership of the Society to a broad and relevant constituency;
- Evaluate and implement procedures for RSFS, and as appropriate for Cashel Forest Trust;
- Ensure, in conjunction with our Secretariat, that RSFS remains in compliance with prevailing laws and regulations; and
- Other duties as required by the role.
Outline terms and conditions
- The role is for 21 hours per week;
- A full-time equivalent salary of £45,000 to £55,000, pro rated for the contracted hours, to be agreed depending on experience;
- 28 days paid holiday pro rated for the contracted hours;
- Access to our employee well-being assistance programme.
Job Title - Managing Director of Children’s Services Development and Innovation
Contract - Permanent
Hours - 35 hours per week
Salary - To be negotiated
Location - Coram Campus London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
This leadership role reports to the CEO and is the driver in the group for advancing our commercial data, consultancy and membership services for local and national government to advance outcomes across children’s services and related areas.
Coram-I drives advancement of outcomes through data, insight and consultancy services, including the Coram Innovation Incubator whilst CoramBAAF is the leading national professional membership body for adoption, fostering and kinship providing tools, advice as the UK community of practice and policy.
This is a key opportunity for an entrepreneurial and ambitious multi-functional leader with strategic commercial expertise in management consultancy/member services to build on and develop these established platforms by bringing the personal leadership authority and enterprise to develop the business and achieve change in systems, processes and delivery methods to benefit children.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 23.59pm 8th December 2024
Interview Date: To be confirmed
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this role will play a crucial role in support our mission and ensure the financial sustainability of the Charity.
Supporting the CFO in the day to day financial management of the Charity and working alongside the Finance Assistant this role combines robust financial management along with payroll operations, ensuring the accuracy, timeliness, and compliance of the Charity’s payroll processes. This generalist role also includes overseeing the production of the monthly management accounts, statutory financial statements, forecast and budgets, quarterly VAT returns, and other statutory returns, including co-ordinating the annual external audit. This role is central to ensuring the Charity’s financial and payroll systems operate seamlessly, maintaining compliance while delivering excellent service to stakeholders.
Principal Accountabilities
Financial Management
- Compile and analyse financial information to prepare financial statements, including monthly and annual accounts.
- Ensure financial records comply with accepted policies and procedures, and all reporting deadlines are met.
- Prepare financial management reports and ensure accurate and timely monthly, quarterly, and year-end closes.
- Contribute to the planning and production of annual statutory accounts, working closely with external auditors.
Compliance and Taxation
- Oversee statutory returns for VAT, Partial Exemption, and other compliance schemes, ensuring adherence to tax regulations and meeting all deadlines.
- Keep updated with changes in accounting and tax legislation affecting the charity sector, implementing necessary changes as required.
Budgeting and Strategic Analysis
- Manage and support budget and forecast activities, analysing financial operations, including revenue, expenditure trends, and financial commitments.
- Regularly report on key performance indicators and recommend strategies for efficient resource use and process improvement.
Payroll Management
- Prepare and run the monthly payroll process, ensuring deadlines are met, and pay, pensions, and statutory deductions (e.g., tax, NI) are accurate and compliant with regulations.
- Maintain and update SAGE Payroll systems, guaranteeing timely and correct payments to employees and external bodies such as HMRC.
- Serve as the primary point of contact for all payroll-related queries, offering excellent support to employees and stakeholders.
- Regularly review payroll processes to identify and implement improvements, ensuring efficiency and compliance.
System and Process Development
- Support the development and maintenance of finance systems, improving accounting controls and reconciliation processes to ensure data integrity.
- Proactively review and enhance processes related to payroll, accounting systems, and internal controls.
Other Responsibilities
- Support the CFO in treasury functions and deputize for them as necessary.
- Provide training and guidance to both finance and non-finance colleagues.
- Deliver exceptional customer service to internal and external stakeholders.
Essential Qualifications and Experience
- Qualified Accountant with a strong background in payroll management.
- Advanced spreadsheet skills and ability to develop robust financial models.
- Demonstrated experience in managing monthly payroll processes and handling confidential information appropriately.
- Proficiency in preparing management accounts, financial statements, forecasts, and budgets.
- Strong communication skills to present financial information and deliver training effectively.
- Demonstrated expertise in financial and payroll systems
Desirable Skills and Knowledge
- Familiarity with SAGE Payroll and Sage Line 50 packages.
- Understanding of regulatory requirements and governance within the charity sector.
- Previous experience with Direct Debit Schemes, Large Donor Programs, and Gift Aid.
Our benefits are competive
Holiday - 36 days p.a. rising by 1 every 5 years to a maximum of 41 days – with the office closed between Christmas and New Year
we also offer :
Pension, Life Assurance,Company Sick Pay, Healthcare Cash Plan, Blue Light Scheme,Gym on site, Lunch, Free parking and a comprehensive EAP program
We intend to interview as suitable candidates apply. Please submit an application form with your CV.
NO AGENCIES PLEASE
We regret we are unable to offer visa sponsorship for this role.
Please complete our application form and send this with your cv - thank you !
Our mission is to deliver world class preventative and rehabilitative care for people in the police service.
The client requests no contact from agencies or media sales.
We are recruiting an Executive Assistant to the Chief Executive and PA to the Senior Leadership Team who will share our passion and commitment to members of the fire and rescue services community to live healthier and happier lives.
The post holder will work at a senior level to provide effective strategic executive support to the Chief Executive and proactive administrative assistance to all members of the Senior Leadership Team (SLT). The post can be based at one of our charity workbases (Littlehampton, Penrith, Exeter, Basingstoke) or homebased with occasional travel
This post holder is the primary point of support to the Chief Executive and directors. This is therefore a fast-paced, multi-faceted role with a number of varied and competing daily priorities to manage. The post holder will be situated at the beating heart of the senior team, enabling its effectiveness and agility.
Our Senior Leadership Team and colleagues throughout the organisation are ambitious for the charity and increasingly work in a contemporary and dynamic way, modelling progressive and inclusive leadership and always supporting one another to take opportunities and to manage competing and changeable priorities so we can achieve our shared and individual objectives. We are looking for someone who will thrive in this working style.
We are looking for a very special, experienced and positive executive assistant who will work in an agile and dynamic way. He/she/they will have a positive, observant, courteous and friendly manner and be resourceful and tenacious.
Generally, you will:
- Provide strategic executive support to the Chief Executive
- Provide administrative support to the Senior Leadership Team
- Provide exceptional stakeholder correspondence and engagement internally and externally
To be successful in this role, you need relevant experience:
- Providing executive, secretarial and/or administrative support at a senior level in an organisation of similar breadth and scope and in a pacey, dynamic and rapidly changing environment
- Managing multiple diaries
- Managing events and/or projects
- Researching, synthesising and summarising complex information for the purpose of briefing an executive
- Drafting sensitive correspondence to high-profile and/or key stakeholders
- Administering board or committee meetings
This post is subject to a disclosure and barring check.
How to apply
To apply for the role, please submit your CV and an introductory letter via our online portal. Alternatively, please contact us for an application form.
Closing Date 9.00am on 9 December 2024
We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.
Interiew Dates
First interviews will take place via MS teams on 11 December 2024 with second round interviews to take place in person, in London, on 16 December 2024.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
JOB PURPOSE
UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships.
Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website.
This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.
One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.
The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Planning, coordination and growth
- Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.
- Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.
- Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.
- Adapt content from UNHCR’s head office and field communications to localise for UK audiences.
- Develop social media editorial plans to amplify campaigns, milestones and events.
- Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.
- Flag and navigate political sensitivities in line with UNHCR and charity policies.
- Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager.
- Update and maintain community management guidelines on a regular basis.
- Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.
- Other support for digital communications as required, such as helping cover website activities when colleagues are on leave.
Analytics, reporting and best practice
- Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026.
- Create and lead on a testing roadmap, leveraging new features across all social media channels.
- Keep up to date with social media content trends, news and tools to inform best practice and strategy.
- Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects.
- Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.
- Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.
- Experience of identifying and driving iterative improvements to digital channels through testing and analytics.
Essential Skills/Knowledge
- Proficient in using social media tools to evaluate performance and identify improvements.
- Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.
- Researching images and writing compelling copy for different audience profiles.
- The ability to prioritise multiple tasks, working proactively and sometimes under pressure.
- Good attention to detail, strong ability to proofread and pick up inconsistencies.
- Understanding of data protection principles.
- Excellent stakeholder and relationship management skills.
- Proficient in Microsoft Word, Excel and PowerPoint.
- An interest in global humanitarian affairs.
Desirable Skills/Experience
- Working in a not-for-profit or advocacy organisation.
- Experience with refugee issues or field work.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 9th December 2024
First stage interviews: Week commencing 9th December 2024
Second stage interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Senior Legacy & In Memory Direct Marketing Officer
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.
The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.
Please note that this is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.
This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.
Hours: 35 per week.
Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.
Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.
Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.
The Role:
Planning the project set up
Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot. This will include the development of a fully costed project plan.
Part of the project set up will include working with a wide range of stakeholders: Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies.
You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.
With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.
Planning for service delivery
Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.
Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.
As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.
How to apply: Download our application pack for more details.
Please download the application pack and ensure your cover letter clearly shows how you meet the skills and experience outlined in the person specification.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
Chief Executive Officer reporting to the Chair of the Ampleforth Abbey Trust
Ampleforth Abbey Trust is looking to appoint a dynamic strategic leader to the post of Chief Executive Officer (CEO).
Purpose of the role
The post of Chief Executive Officer (CEO) leads the works of the Abbey Trust on behalf of the monastic community, providing strategic leadership and managerial oversight of the Trust’s activities. In conjunction with the Chair of the Trust, the post-holder will support the Abbot in ensuring that the needs and ambitions of the monastic community are met, whilst also ensuring that the contents and pace of the Trust’s forward plan align with these needs. The post-holder will work closely with the Abbot to understand fully the needs and plans of the monastery and identify the business challenges and opportunities facing the Trust arising from these.
The post-holder will take the lead in ensuring that staff, volunteers and external stakeholders are engaged in the work of the Trust. They will also maintain a professional relationship with the Head and Bursar of Ampleforth College to ensure effective co-ordination and open communication where necessary.
The CEO is accountable to the Chair of the Ampleforth Abbey Trust and will work in liaison with the Abbot, and the Head and Bursar of Ampleforth College. In addition, they will also work closely with the Co-ordinator of Hospitality and the General Manager to reflect the importance of hospitality, retreatants, groups and general visitors, to the work of the Abbey Trust.
The post-holder will work effectively with all regulatory bodies, particularly the Charity Commission, to ensure that all regulatory requirements are met.
Main Duties and Responsibilities
The key responsibilities of the CEO fall under the headings Strategy, Leadership and Management, with a particular focus on finance.
Strategy
· Developing and leading the implementation of the strategy for the Ampleforth Abbey Trust which supports the needs of the monastic community and the delivery of the Trust’s charitable objects and which has in-built clear key performance measures;
· managing the General Manager and the Finance Manager to ensure the financial sustainability of the Abbey Trust across all of its activities;
· managing the Director of Safeguarding and Wellbeing to ensure that the highest standards of safeguarding are implemented and embedded across all Trust strategies, plans and activities;
· in conjunction with the Clerk/Company Secretary ensuring that matters relating to legislation and governance – compliance, structures, policies and processes – are in place to facilitate efficient and effective working across the Trust in order to improve organisational effectiveness.
Leadership
· providing effective leadership and management to the Trust’s senior officers and finance team, and managing selected Trust-wide contracts (for example, HR, IT and fundraising);
· working with the Chair of trustees to lead and deliver the Trust’s fundraising activities;
· working with the Co-ordinator of Hospitality and General Manager to ensure that the Trust’s activities are supportive of, and aligned with, the hospitality apostolate;
· engaging in an open and inclusive manner with all staff and volunteers who work for the Trust, engendering staff buy-in and trust developing the Trust as a highly regarded employer;
· ensuring that trustees have the information required for informed decision-making and the fulfilment of their statutory duties and that a positive and effective relationship exists between the trustees and senior officers.
Finance
· Providing effective leadership and management to the senior officers and finance team;
· Leading and building on the existing finance function, ensuring on a day-to-day level that correct policy, procedure and systems are in place for:
-
- effective monitoring and reporting
- an effective internal control environment
- effective management of costs
- compliance with relevant financial regulations
· Ensuring trustees have the financial information they require for them to fulfil their statutory duties.
- Working with the Investment Committee to ensure maximum return on capital for all the Trust’s assets and with the directors of Ampleforth Abbey Trading Limited and the Hospitality team to diversify and maximise income streams for the Trust.
Person Specification
The CEO will be expected to demonstrate evidence of the following skills, capabilities and experience:
Essential
· Proven experience as a CEO or an appropriate other relevant role, ideally within a regulated environment;
· Demonstrable competency in strategic planning, business development and performance metrics;
· Proven experience of operation at Board and Senior Management level;
· Outstanding organisational and servant leadership abilities;
· Proven experience, understanding and working knowledge of key finance and business functions within the remit of the role;
· Accountancy qualification and experience;
· Education to degree level, ideally with a business-relevant qualification;
· Proven experience of leading change, providing clarity and direction; including team development, matrix management and project management;
· Proven experience of managing staff and as necessary addressing supportive and remedial action;
· The ability to be a successful figurehead and ambassador for the Abbey and to make effective use of internal and external networks;
· Decision-making and problem-solving skills;
· High level negotiating and influencing skills;
· High flexibility of thought and diplomacy to manage a wide variety of stakeholders;
· An empathy towards the works of the Monastic Community and to uphold the values of that community;
· Exceptional communication skills including presenting / public speaking skills;
· High levels of resilience with a positive attitude;
· Excellent interpersonal standards and skills that include personal integrity, courtesy, patience and humour;
· Satisfy all criteria and checks relating to suitability to work in a school environment.
Desirable
· Experience of working with faith-based organisations;
· Experience of working within the charity and/or education sectors;
Resources Managed
· Line management of the Director of Safeguarding and Wellbeing, the General Manager, and the Finance Team.
· Budgets: To be advised by line manager
Line Manager and Annual Appraisal Reporting Officer
· Line management from the Chair of the Ampleforth Abbey Trust. Responsibilities to additionally report to the Finance, Audit and Risk Committee and to the Investment Committee, and directly to the trustees of Ampleforth Abbey Trust.
Safer Recruitment
· Ampleforth Abbey Trust adheres to safer recruitment as part of its commitment to upholding the highest standards of safeguarding for children and adults. All offers of employment will be subject to checks by the Disclosure and Barring Service (DBS) along with other relevant pre-employment checks and the receipt of employment references.
Salary
· Highly competitive based on skills and experience
Work Location
- Ampleforth Abbey
Ability to commute / relocate
- Ampleforth Abbey: reliably commute or plan to relocate before starting work (required)
Ampleforth Abbey Trust
· Ampleforth Abbey Trust is a charitable trust registered with Companies House and the Charity Commission. Ampleforth Abbey is home to a monastic community, part of the English Benedictine Congregation, and is located in the Howardian Hills, a designated Area of Outstanding Natural Beauty. The main work of the community is hospitality, through the welcome of visitors to its retreat centre and refurbished Visitor Centre, Shop and Tearoom.
Expected Start Date
- March 2025
Closing Date for Applications
- Midday Monday 9 December 2024
Interviews
- Friday 3 January 2025 at Ampleforth Abbey
Job Title: Chief Finance Officer
Line Manager: Chief Operating Officer (COO)
Hours of work: 28 hours per week
Salary: £45,000
Role Description
The Chief Finance Officer (CFO) will lead in the development and implementation of the Cathedral's financial strategy and objectives, providing expert financial guidance and support to Chapter and senior colleagues to develop strategy to deliver Chapter's vision. The postholder will ensure law and regulatory compliance and that all aspects of financial planning and management are conducted to provide accurate, relevant and timely financial information to the Cathedral, Chapter and St Edmundsbury Cathedral Trust and Enterprises Ltd.
The CFO will play a lead role in advising the Chair of Finance and Chapter. They will attend all Chapter and Finance Committee meetings.
The CFO is a member of the Cathedral's Senior Management Team and will deputise for the Chief Operating Officer (COO) on occasions.
Key Responsibilities
The CFO will support the Facilities Manager in the development of the Cathedral's Property portfolio and our Net Zero Carbon Strategy.
Strategic:
- Overall responsibility for the finance function ensuring the accurate and timely presentation of management accounts, budgets and cashflow reports and annual accounts for the Cathedral and Enterprises.
- Work with the COO and senior members of staff and clergy in developing the Cathedral’s commercial strategy and delivery of Cathedral Master Plan.
- Providing strategic business planning support to all commercial and charitable operations.
- Be a part of the Senior Management Team taking a leadership role across the whole of the organisation, supporting Chapter and Heads of Departments, and working constructively with the COO and Chair of Finance, Finance committee and Risk Audit and Review committee.
- Proactively asses the impacts on finances to identify and mitigate any significant risks
- Communicate the Cathedral finances to a range of stakeholders as required (e.g. Cathedral congregation, volunteers, funders, donors etc).
- Work with the Finance Committee, St Edmundsbury Cathedral Trust and Chapter to ensure that investments are delivering the best possible return.
- Oversee the introduction of a coherent pay scale for the Cathedral and Enterprises.
Operational:
- Line manage and work closely with the Finance Manager to ensure the effective management of the Cathedral finances including areas such as payroll and pensions.
- Oversee the preparation of year-end reports and financial statements for the Cathedral, St Edmundsbury Cathedral Trust and Enterprises Ltd.
- Work with the Marketing and Communications Manger to review the presentation of our Annual Report and Accounts.
- Produce and oversee the annual budget.
- Prepare monthly management accounts.
- Responsible for ensuring an effective routine of internal and external audit.
- Helping Chapter with the process for re-tendering for new auditors from time to time.
- Oversight of the various requirement of HMRC, including VAT, PAYE, and NI.
- To undertake essential company secretarial and compliance tasks ensuring compliance with the Charities Act 2011, company law, financial regulations including the annual returns to the Church of England, Charity Commission and Companies House.
- Oversight and authorisation of claims for Gift Aid, and projects under the Listed Places of Worship Grant Scheme.
- Ensure effective financial controls are in place.
- To ensure that the Cathedral's restricted funds and investments are effectively managed and accessible to support cash flow or key projects as needed.
- Ensure compliance with all relevant accounting standards, financial policies, regulations and all relevant legal frameworks, together with appropriate management and financial controls and reconciliations are in place, and that the Cathedral has effective banking arrangements.
- Critically assess whether the Cathedral’s accounting software SAGE is appropriate and fit for purpose.
- Support departments across the Cathedral with project development by advising on financial and commercial plans and help develop capital projects and generate business cases and financial forecasts for major developments, undertaking effective tendering for works, and to fulfil the reporting requirements, and their terms and conditions, for donors and grant-making bodies.
- Work with the COO to effectively manage contracts held by the Cathedral (e.g. maintenance, utilities, IT, etc) and ensure value for money.
- Be the lead liaison on the Cathedral’s relationship with our Bankers, Insurers and Investment Managers.
- To support the COO and Director of Enterprises in ensuring that the activities carried out by Enterprises are properly costed, and that all business plans are robust, generating positive returns, with stocks correctly accounted for, reducing the risks wherever possible.
- To ensure the Cathedral invests and prioritises its commitment to the Cathedral's Net Zero strategy.
Governance:
- Attend Chapter meetings and provide regular written and verbal reports.
- Work with the Chair of Finance, Dean and COO to ensure that management information is presented in a transparent way that enables strategic decisions to be taken by Chapter.
- Attend the Finance Committee meetings, liaising with the Chair of Finance to ensure the committee functions well with papers being sent out in a timely way.
- Attend the Risk, Audit and Review Committee meetings.
- Review any governance arrangements related to finance (e.g. Statement of Delegated Authority) at appropriate intervals.
The Abbey of St Edmund: a Millennium of English History of West Suffolk:
St Edmundsbury Cathedral along with its partners West Suffolk Council and English Heritage have been awarded a grant by the National Lottery Heritage Fund.
- The CFO must work closely with the project manager to mitigate any financial risks to the Chapter.
- To oversee and authorise financial claims to the project.
- To attend project board meetings if and when required.
Property:
- To provide support to the Facilities Manager in the production and implementation of the property strategy ensuring that it is well considered; investments in the property portfolio are proportionate and effectively delivered; and the returns from rented property are maximised.
- Oversee financial claims and grant funding processes for fabric work.
- Be responsible for developing and implementing our strategy in relation to residential property.
- Oversee residential commercial property leases and transactions.
- Ensure that our property assets are maintained effectively.
- To support and deliver the Cathedral’s Net Zero Carbon Strategy to include reducing energy costs on the Cathedral Carbon Footprint.
Safeguarding:
- Contribute to effective safeguarding systems and culture within the Cathedral alongside other members of the Senior Management Group.
- Undertake any required safeguarding training.
- Follow all safeguarding policies and procedures.
Person Specification
The CFO will bring a proven and successful track record of experience in the following areas.
Knowledge, Skills and Abilities
Essential:
- Significant management and leadership capability
- An in-depth understanding of current financial challenges and opportunities
- Understanding of advanced accounting, current regulations and tax planning
- Experience of financial project management
- Excellent analytical skills
- Ability to communicate information and financial data effectively and confidently across the Cathedral as required
- Knowledge of Capital markets beyond traditional sources
- Advanced IT skills; highly proficient in all Office packages, finance and management software
Desirable:
- Previous CFO or equivalent level experience
- An understanding of the complexities of managing financial decisions within a Cathedral or Church of England setting
- Previous experience working with volunteers
- An understanding of and experience in safeguarding best practice
Qualifications:
- Fully qualified accountant
- Evidence of continuing professional and personal development
Personal Qualities:
- Adaptable and flexible
- Able to lead, motivate and inspire others
- Committed to continuous improvement
- Results orientated and metrics driven
- Influential
- Resilient
- Steadfast resolve and personal integrity
- Able to live our values in all that you do
Other relevant criteria:
- Empathy for the beliefs and ethos of the Christian faith
- Committed to safeguarding
Job Type: Part-time
Pay: Up to £45,000.00 per year
Expected hours: 28 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
Ivy Rock Partners is proud to be working with CILEX in recruiting a new Chief Financial Officer, which will suit any candidates looking for a predominantly remote/working from home model. ( also option of 4 days per week)
CILEX is the professional institute for specialist criminal, civil and family lawyers and for paralegals. With over 17,500 members we are the second largest professional body in England & Wales as well as being in many dimensions the most diverse of the legal professions.
CILEX earns its income from a combination of membership fees, qualification-based education, examination fees and income from training and other products and services to employers of legal professionals and higher and further education partners. In addition to its annual revenues of c.£11m the institute holds assets of c. £10m of which c. £7m is managed by Barclays Wealth. The finance directorate combines the finance, compliance, IT and HR functions.
Since 2018 CILEX has been following a radical strategic plan that aimed to transform the standing of the profession to cement its equivalence to solicitors that was granted in changes made in legal services legislation from 2007 – 2014 by:
• Working with government and regulators to remove the final legislative and regulatory barriers to genuine equivalence.
• Developing a new qualification and apprenticeship standards that deliver a product better aligned to market requirements.
• Expand the membership proposition.
• Grow the institute through a programme of acquisition and product development
• Changing the delegated regulatory arrangements that govern the profession
• Transform the operating model and supporting technology that delivers our products and services
As we near the end of this transformation programme we have been making significant changes to the leadership and organisation of the institute to both improve accountability and ownership of performance and to build a culture that empowers leaders to deliver against a clear set of strategic goals agreed by the Board.
We now look to appoint a Chief Financial Officer who will report to the Chief Executive with a very specific brief aimed at ensuring we can maximise the return from the very significant investments we have made in product and technology and the recent acquisition of the Institute of Paralegals.
Key Accountabilities:
• Enhancing the capability of the finance function to operate independently of direct supervision in the day-to-day execution of core activities, processes and reporting
• Ensuring that the supporting technology is fit for purpose and enables the minimum amount of ‘double handling’ or reprocessing in core finance processes
• Taking ownership of working capital and developing a programme of debt re[1]payment that strengthens our balance sheet and enables further investment in product and technology
• Ensuring that the IT department and the core systems it supports are fit for purpose and exploited to the maximum to deliver lowest cost technology support for products and services
• Maximising the return from our cash assets over the long-term
• Ensuring a successful annual audit and the preparation of the Annual Report & Accounts
• Ownership of the risk appetite, risk management process and internal audit
• Ownership of the annual plan and budget process and the reporting of performance to the executive and the Board.
Direct Reports:
• Head of Finance
• Head of IT
• Head of Compliance
• Head of HR
The CFO is a senior member of the Executive Team and attends Board and the finance and audit and risk committee. They have a dotted line reporting relationship with the Chairs of both these committees.
Personal Capabilities:
Essential:
• A strong commercial understanding and experience of being a finance leader in a commercial environment.
• Fully qualified status (ACCA, CIMA or equivalent)
• An appreciation of operating and reporting systems and how to exploit their full potential
• Collegiate, approachable and willing to get involved in order to get things done
• An effective team coach and leader, able to set standards and help teams embrace and achieve them
• Able to work with a remote team that gets together occasionally.
Desirable:
• Experience in professional services
• Experience integrating financial system
Application Timetable:
- Application Deadline: Tuesday 3rd December 2024
- Shortlisting: Friday 6th December 2024
- First Stage Interviews: Monday 9th and Tuesday 10th December 2024
- Final Stage Interviews: 16th and 17th December 2024
For more information about the role, please contact Phil Southern at Ivy Rock Partners for a confidential conversation.
About Us
The British Board of Film Classification (BBFC) is an independent not-for-profit organisation and the UK’s authority on age ratings for films and digital content. Our mission is to empower audiences, especially parents, to make informed decisions about what their families watch. We are at the forefront of regulatory policy, advocating for the protection of children in an evolving digital landscape.
Please note that this role can be offered on a 4 day per week or 5 day per week basis. Candidates are encouraged to apply and discuss further at application stage.
The BBFC is at an exciting time in its journey, working in partnership with regulatory bodies around the world to establish a new organisation that uses the power of AI to respond to the ever-changing need to provide locally recognisable ratings on media and digital content globally. The BBFC is also developing a bespoke AI tool to identify and tag content issues, with the potential to bring large-scale efficiencies to the classification process domestically and globally. Through a new trading subsidiary, the BBFC will deliver the culmination of over seven years’ work, developing new technologies to improve how we view content and represents a major opportunity to reshape content classification, making it more cost-effective, faster and globally scalable. The Chief Financial Officer will play a pivotal role in the roll-out and development of our new ventures.
The Role
The Chief Financial Officer will be responsible for providing strategic leadership across finance and the broader strategic growth of the BBFC. Reporting into the Chief Executive Officer and as part of the ELT, your responsibilities will be as follows:
- Lead the delivery of all required financial resources and advice to enable the highest quality services to internal and external stakeholders
- Lead and engage in strategic discussion and decision-making as member of the Executive Leadership Team and other governance committees
- Work with internal and external stakeholders in the roll-out of the BBFC’s new AI tool and commercial trading subsidiary
- Provide management information and analysis of the BBFC’s actual and forecast financial performance, providing a business partnering service to colleagues; producing concise and meaningful commentary on performance against agreed targets and comprehensive risk analysis
- Manage the BBFC finance team (2 staff), supporting in mentorship, training and skills development
- Build and contribute to external networks and commercial partnerships, building on BBFC’s reputation, and ensure that BBFC learns from and builds on best practice
- Accountability for the organisation’s financial accounts and the other statutory financial information
- Act as the main point of contact for external Auditors, HMRC, Banks, Investment Managers, Suppliers and any other appropriate body to ensure the BBFC’s financial and commercial interests are protected
- Ensure compliance with current UK legislation, including the Companies Act, HMRC regulations, and any other relevant legislation. Maintain a register of policies
About You
- You will be an experienced Finance Director, Chief Financial Officer or equivalent.
- You will be a qualified accountant (CCAB or equivalent) or qualified by experience with extensive relevant experience in a similar role
- You will have experience in operating at executive leadership level, including working closely with C-Suite level individuals and Board members to oversee financial strategy for an organisation
- You will be proactive in identifying solutions and be able to make decisive values-based decisions
- Experience of working with investors and raising funds desirable
- Candidates from all sectors are encouraged to apply
What’s on offer
- Salary of c. £100,000 per annum dependent on experience
- Employers’ pension contributions up to 15% depending on age and length of service
- Hybrid working of 2 days per week in the office and remainder up to you
- Part-time or full-time working options available (4 or 5 days per week)
- 25 days annual leave per year + bank holidays (rising 1 day per year of service up to a maximum of 30 days)
- Contributions to health costs including dental, sight, and health screenings
- Free weekly staff screenings of films and partial costs of cinema tickets and streaming sites covered
Ivy Rock Partners are partnered exclusively with the BBFC in the recruitment of its Chief Financial Officer.
Please apply below or contact Holly Arrowsmith for further information.
Department: Supporter Care and Database Services
Location: hybrid – a minimum of 3 days in our Aldgate, London office each week
Hours of Work: 37.5 hours per week
Contract: permanent, full time
Salary: £26,000 – £28,000
Closing date: Wednesday 4th December at 11.59pm
Interview date: Thursday 12th December (virtual)
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
The Supporter Care team is responsible for providing the highest level of customer care to everyone who interacts with and supports Dementia UK. As the Supporter Care Officer, you will help maintain and drive fundraising growth across various income streams. You will achieve this by ensuring the best possible supporter experience for all our donors and by proactively improving processes and ways of working to support this overarching responsibility.
Reporting to the Supporter Care Manager, the Supporter Care Officer will deliver excellent customer care to supporters and potential supporters of Dementia UK. You will respond to enquiries via post, email, and telephone, and will be responsible for thanking our supporters by adapting and personalising templates to deliver high-quality thank you letters.
You will also work closely with our database to maintain the quality of information available and assist with gift processing. This includes handling sensitive data, such as credit card information, confidently and securely. Additionally, you will support all teams across fundraising and assist the Supporter Care Manager in identifying processes that could be improved, ensuring our database accurately captures our income.
To be successful in this role, you will have proven experience delivering high standards of customer service over the telephone, with the ability to handle enquiries diplomatically and sensitively. You will have strong verbal and written communication skills and the ability to work effectively as part of a small team, building relationships with both colleagues and supporters.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
This role is subject to a Basic DBS check.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Summary
The South West and South Central team provides a crucial link between Diabetes UK and the community. We work to improve outcomes and access to diabetes care, empower people to live better and more confident lives with diabetes, and engage with diverse communities across the region to provide support and information.
The Regional Support Officer ensures the efficient operation of the regional team, supporting day to day administration and related internal and external services. You will also be the first point of contact in the region so will provide excellent customer care in providing support and information for people living with, and affected by, diabetes.
Interview(s) date: Thursday 12 December
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and DBS check if one is required.
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
As Regional Support Officer you will provide full administrative services to a team that is geographically dispersed across the region with a regional office based in Taunton. You will manage office logistics, financial process and ensure compliance with organisational policies regarding GDPR, health and safety, including undertaking risk assessments. You will support the set up and delivery of both face to face and online events. Crucially as first point of contact for the team you will provide excellent customer service to members of the public.
Ideal Candidate
As Regional Support Officer you will be self-motivated with the ability to prioritise a varied workload. You will have proven experience of office admin systems, excellent IT skills, including use of CRM/data management systems and online platforms. You will be someone who can work effectively with colleagues, understanding their administrative needs and responding positively. You will have experience of organising online and face to face events. You will have excellent customer service experience and able to engage with a diverse range of people and be willing to travel across the region to support events and other activity.
Executive Officer: Legal and Constitutional Practice
Location: London (Hybrid)
Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 3 days in the office.
The Vacancy
We are offering in interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in our Legal and Constitutional Practice team.
Working alongside the Conference Officer for Legal and Constitutional Practice and colleagues within the Legal and Constitutional Practice team, you will be providing executive support to the Law and Polity Committee, and working on operational and policy issues relating to Methodist constitutional, charity governance, trusts and property matters.
About You
We are looking for someone who wants to make a positive contribution to good charity governance, enjoys matters of detail, and is interested in supporting the work of the Church.
You will preferably have experience supporting governance bodies and working within a regulatory environment.
It is essential that you are experienced in producing reports for governance bodies, and taking minutes for them. You will need to be able to assimilate new information quickly and keep abreast of rapidly changing legislation, situations and work themes.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Please note that we reserve the right to close this vacancy early. If you are interested, we encourage you to send us your application as soon as possible.
Closing date: Sunday 8 December 2024
Interview date: Friday 13 December 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office. You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK.
What you’ll do:
- Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK
- Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.
- Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods.
- The team are experts in providing excellent customer care and have to maintain good working knowledge of all fundraising activity; research developments; current campaigns and the requirements of people affected by Parkinson’s
- Contribute to the ongoing development and improvement of systems and procedures including the organisation's feedback function.
What you’ll bring:
- Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner
- Demonstrable experience of working with a relational database and accurate data entry
- Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies
- Ability to work flexibly and effectively as part of a team
- Ability to develop positive working relationships with a range of people internally and externally.
Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held on Monday 16th December 2024.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern. You will be required to cover your own travel expenses to the office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.