Support Officer Jobs

Role description: 

We are seeking a creative and proactive Digital Marketing and Content Officer to lead on developing and delivering engaging digital content across Southampton Hospitals Charity’s online channels with the goal of building an engaged supporter and donor community.

You will be responsible for growing our digital presence through compelling storytelling, high-quality social media content, and effective digital engagement strategies. Working closely with the Campaigns and Marketing Manager and Communications & Publications Officer, you will play a key role in gathering, creating, and sharing impactful stories from across the hospitals, ensuring our supporters, donors, and the wider community remain connected to our work. 

Main Responsibilities: 

Content creation & digital engagement 

• Work with the Campaigns & Marketing Manager to create and implement a digital marketing strategy with the aim of increasing our contactable audience and improving engagement across our digital channels. 

• Plan, create, and publish high-quality content across all digital channels, including social media, website, and email marketing. 

• Build relationships across the Charity and Hospitals, proactively gathering stories, case studies, and visual content. 

• Develop engaging social media campaigns, ensuring content is tailored to different audiences and platforms. 

• Manage paid digital advertising (Facebook ads, Google ads) to increase engagement and fundraising outcomes. 

• Capture and edit video and photography content for digital storytelling. 

• Ensure all content is accessible, inclusive, and aligned with brand guidelines. 

Social media & website management 

• Oversee the charity’s social media presence, responding to comments, messages, and engaging with supporters. 

• Analyse performance metrics, using insights to refine content strategies. 

• Regularly update website content, ensuring it is engaging and relevant. 

• Implement SEO best practices to optimise web content. 

Supporter engagement & digital growth 

• Work with fundraising teams to develop and deliver digital supporter journeys. 

• Identify opportunities for supporter-led content. 

• Work closely with the Communications & Publications Officer to ensure digital content supports broader comms objectives. 

• Provide training and guidance to colleagues on best practices for digital content creation and engagement. 

• Where needed, help manage Communications & Publications Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge and experience 

• Experience managing social media channels for an organisation, including content creation and analytics. 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Experience creating and editing multimedia content (video, photography, graphics). 

• Strong copywriting skills for digital platforms, with the ability to adapt tone for different audiences. 

• Knowledge of SEO, social media algorithms, and best practices. 

• Experience using content management systems (WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using data analytics tools (Google Analytics, Meta Insights). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills, abilities, and behaviours 

• Creative thinker with a strong visual storytelling ability. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Highly organised with the ability to manage multiple projects. 

• Strong communication and relationship-building skills. 

• Proactive and outgoing, with a willingness to seek out stories and content opportunities. 

• Adaptability to work in a fast-paced environment. 

• Ability to translate complex information into accessible and engaging content. 

• Attention to detail, ensuring high-quality and consistent content. 

• A self-starter who can work independently and as part of a team. 

Role description: 

We are looking for a skilled and detail-oriented Communications & Publications Officer to lead on crafting compelling written content across Southampton Hospitals Charity’s key communication channels. You will be responsible for producing high-quality publications, case studies, and press materials that engage supporters, hospital staff, and the wider community. 

Working closely with the Campaigns and Marketing Manager and Digital Marketing and Content Officer, you will ensure stories and impact case studies are effectively shared across print and digital channels, supporting fundraising and brand awareness. 

Main Responsibilities: 

Content creation & publications 

• Research, write, and edit compelling copy for a range of publications, including impact reports, newsletters, magazines, and brochures. 

• Write engaging press releases and manage media relations. 

• Work with designers and printers to produce high-quality print materials, ensuring the Southampton Hospitals Charity brand is consistent throughout. 

• Work with photographers to ensure the charity has an extensive bank of patient and UHS staff photography to use across marketing collateral and communications. 

Fundraising & supporter engagement 

• Develop and manage case studies that showcase the impact of fundraising and donations, including taking photos of projects and interviewing staff and patients where needed. 

• Develop concepts and promotional collateral for fundraising activity and events (including responsibility for in house design). 

• Work closely with Campaigns & Marketing Manager to develop key messaging and deliver activity for large scale marketing and fundraising campaigns that help the Charity to meet financial and engagement targets. 

• Develop and manage case studies that showcase the impact of fundraising and donations. 

Internal & external communications 

• Build relationships with UHS Communications team. 

• Lead on internal communications, ensuring hospital staff are up-to-date and engaged with charitable activities. 

Stakeholder & media engagement 

• Build relationships with hospital staff to identify potential stories and case studies. 

• Liaise with journalists and media contacts to secure press coverage. 

• Work closely with the Digital Marketing and Content Officer to ensure consistency across print and digital content. 

• Where needed, help manage Digital Marketing and Content Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge & Experience 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Strong experience in copywriting, editing, and storytelling. 

• Experience producing print and digital publications, including designing in-house as well as working with third-party designers and suppliers where necessary. 

• Experience writing press releases and working with the media. 

• Understanding of audience segmentation and tailored messaging. 

• Knowledge of fundraising communications and storytelling best practices. 

• Experience using content management systems (e.g. WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills & Attributes 

• Exceptional written communication skills. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Strong attention to detail and ability to manage multiple projects. 

• Highly organised with the ability to multi-task. 

• Strong communication and relationship-building skills. 

• Ability to translate complex information into accessible and engaging content. 

• Excellent stakeholder engagement and relationship-building skills. 

• A strategic thinker who can see the bigger picture while managing day-to-day tasks. 

• A self-starter who can work independently and as part of a team. 

Income from donations from wills makes up approximately a third of our charity’s annual income. This new role will provide our charity with a dedicated member of staff to grow and develop income from this stream; strengthening relationships with pledgers, future pledgers and solicitors and other will writing service providers. The post holder will also coordinate marketing activities to promote this form of giving.

This role will also support colleagues in creating and support events to engage wider donors. We have a close-knit fundraising team and you will provide support for our community, individual giving and corporate giving teams.
 

Transparency International (UK) are looking for a Programme Officer.

As a Programme Officer, you will be responsible for supporting and enabling the International Programmes at TI-UK (TI Defence and Security and Global Health) to operate efficiently and effectively, by delivering timely, consistent, rigorous operational support and programme administration as needed.

The Programme Officer will report to, work closely with, and receive guidance from the Project Manager to deliver the work effectively within the International Programmes.

What will I be doing?

• Compile and draft programme documentation for internal review, including preparing quarterly and annual progress reports, as well as monthly updates for donors.
• Support the Project Manager in monitoring reporting updates from Chapter partners across West and North Africa, and providing Chapter partners programmatic support as needed.
• Assist team members in identifying, tracking, and reporting on results across international programmes, ensuring all information is accurately compiled and stored in a designated location.
• Work flexibly to maintain the efficient delivery of team priorities by undertaking tasks under the guidance of team members/leads, such as supporting where needed with recruitment and onboarding, organising team meetings, and other ad-hoc programme requirements.
• Provide extensive support to fundraising colleagues at TI-UK and International Programmes by conducting research, and/or mapping of fundraising opportunities, compiling insights from past project learnings and impact evaluations, and drafting fundraising proposals as required, under the guidance of team leads.
• Compiling and maintaining a dedicated fundraising kit for the International Programmes, with support from the Project Manager and relevant fundraising colleagues.

Is the job for me?

To be successful in the role you will have a Bachelor’s degree (or equivalent experience) in Social Sciences, International Development, Management/Business, or related fields.

You will also have some experience and/or proven aptitude and ability to learn quickly in the following professional areas:

• Programme management, project management and/or administration;
• Compiling, following, and managing budgets;
• Coordinating and tracking operational workplans;
• Good initiative and attention to detail
• Conducting fundraising research and compiling insights, drafting fundraising proposals;
• Good communications skills to allow you to work closely with and supporting both colleagues across a diverse team and external stakeholders.

Why TI-UK?

Transparency International is a global movement sharing one vision: a world in which government politics, business and the daily lives of people are free of corruption. Transparency International UK is the UK national chapter of this movement. We work with the UK and devolved governments, parliamentarians, civil society and the private sector to tackle corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security and the Global Health sectors on behalf of the wider Transparency International movement.

What can you expect from us?

A collaborative, flexible and friendly working environment where you will be provided with:

• A competitive salary for our sector
• Up to 6% contributory pension
• A 35-hour working week for full-time roles with flexibility to support your work/life balance. Our approach to blended working allows you to benefit from regular connection and collaboration. You can also request a formal change to your working pattern and work location. 
• Generous annual leave: 28 days plus statutory public / bank holidays as well as a gifted winter holiday break of three to four days each December
• Enhanced leave beyond statutory requirements to support your parental or caring responsibilities
• Family friendly policies
• Additional leave to support your volunteering or community service
• Aviva Smarthealth to support your physical, mental & financial health.
• Training and Development related to your role
• Season ticket loan/ Cycle to work scheme

Role description: 

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Database and Insights Officer. This will be our first dedicated database role and will provide the right candidate with a rare opportunity to help configure and oversee the delivery of the Charity’s new CRM.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Beacon database. You will maintain and enhance our database, clean, process, and import data from various sources, provide database support to colleagues across the organisation. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. 

We are looking for an individual who is as passionate about data as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact. Working across teams, the database and insights will help shape and guide our key marketing campaigns, fundraising initiatives and impact reporting. 

Main Responsibilities: 

Responsible for the front end day-to-day management of our CRM system. Maintain data management processes and procedures to ensure data accuracy, consistency, and security.  Including: 

• Beacon (CRM) Management

• Financial reconciliation 

• CRM integrations 

• Reporting, insight and data selection

Person Specification: 

Knowledge and experience 

• Previous knowledge and experience of using a CRM fundraising database. 

• Experience of managing a database system in a complex environment. 

• Experience of handling large and complex data sets using sensitive personal information. 

• Previous experience of working in an office environment performing similar duties. 

• Knowledge of data protection and GDPR. 

Skills, abilities, and behaviours 

• Excellent verbal and written communication skills. 

• Ability to work on own initiative and as part of a team. 

• Good IT skills. 

• Excellent administrative, organisational, time management and prioritisation skills. 

• Analytical and strategic approach to problem solving. 

• Confident with excellent interpersonal skills. 

• Ability to work under pressure, to target and deadline. 

• Good team player who is willing to support and help others in the team. 

• Highly organised with excellent attention to detail. 

• Professional, diplomatic and discreet and able to maintain confidentiality. 

The Programme Officer (Research) will play an integral role in the Impact team within the broader Directorate of Impact and External Affairs. This is a pivotal time for Fight for Sight as we begin to implement our Impact Framework enabling us to communicate the impact of our extensive portfolio of current and past funded research projects to our internal and external audiences.

The role is diverse and varied, offering the successful candidate the opportunity to build their exposure to a complement of research management activities. In addition to assisting with the implementation of the Impact Framework they will be instrumental in the delivery of our grant funding processes and will have the opportunity to work closely with our Research Grant Assessment Panel and key partners to ensure we achieve the exciting ambitions laid out in our Research Strategy.

How to Apply: Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.

Closing date for applications: 9am Monday, 28th April 2025

Interview dates: likely week commencing 12th May 2025 (TBC)

Role Responsibilities
Grant-making activities

• Efficiently and effectively managing multiple annual grant award cycles taking responsibility for peer review processes and Panel meetings.
• Ensuring that grant making processes are delivered in accordance with AMRC best practice.
• Courteous and timely management of queries from applicants and other key stakeholders, such as RGAP members.
• Contributing and developing process improvements where necessary to continue to evolve our programme.
• Assist with the preparation of papers to support our decision-making processes including supporting our Research Grants Assessment Panel (RGAP) by ensuring they have all relevant information and that the meetings run smoothly.
• Ensure that formal decisions and outcomes are shared with relevant stakeholders, including applicants and internal colleagues.

Team and Organisation

• Take responsibility for keeping accurate and up to date records ensuring that these are readily and clearly accessible, primarily through CC Grant Tracker and Monday
• Be the first port of call for colleagues with queries related to our research portfolio, including providing support on donor-queries and funding applications.
• Highlighting opportunities for stories of impact with communications colleagues.
• Supporting with the collection and interpretation of impact-related measurements as we implement our impact framework.
• Assist with ad hoc tasks as required for example developing briefing documents, the organisation and delivery of in person and online meetings and events, minuting etc.

Person specification

Skills, knowledge & experience

Essential

• Biomedical science/ related degree or equivalent experience.
• Understanding of and commitment to the importance of high-quality vision research in the UK.
• Ability to analyse and summarise complex information drawing out key points.
• Excellent verbal and written communication skills with the ability to convey complex, scientific information to wide range of audiences.
• Ability to effectively prioritise and manage a varied workload.
• Proficient in the use of standard IT packages including Microsoft Office suite.

Desirable

• Postgraduate degree
• Experience of working in a research or grant making organisation.
• Experience using research and project management tools such as Monday and the online grant management system Symplectic Grant Tracker.

Personal qualities

• Team player with a flexible approach to delivering organisational priorities.
• Organised, able to manage multiple ongoing tasks.
• Good attention to detail.
• Open minded and willing to take on board new concepts.
• Capable and curious, able to learn new processes and suggest ongoing improvements.
• Credible able to represent the organisation externally.
• Approachable and able to build relationships and work collaboratively with key internal and external stakeholders.

Other information: please see the attached job description for full details on working with us and how to apply.

We are looking for a passionate and motivated individual to join our team as Technical Officer (Nature Positive), to support the work of our Business & Nature team including the development of corporate nature strategies, supply chain frameworks and landscape initiatives for nature.

This position presents an exceptional opportunity to work with leading global businesses and other stakeholders to translate nature ambition into practical on the ground impact. You will get involved in wide ranging projects and activities, across different geographies and sectors including mining, renewable energy, food and agriculture, and tourism. You will be presented with opportunities to grow your knowledge and experience of the business and nature field through the practical application of fast evolving frameworks, models and concepts.

A collaborative and dynamic team player, you will have an excellent skillset in research and analysis, written and verbal communication, and relationship building. You will have a good understanding of the international landscape for business and nature, the role of the private sector in halting and reversing nature loss, and the interconnections between nature and wider sustainability issues.

In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Thursday, 17 April 2025. Interviews are likely to take place during the week commencing Monday, 21 April 2025.

This role is not eligible for sponsorship of a Skilled Worker Visa

About the project 

The proposed service Kineara aims to provide is a Community-Based Housing Advice and Support Service for lone parents living in TA (Temporary Accommodation) and to provide a prevented service that advice and support lone parents living in PRS and social rented accommodation, where their tenancies is insecure.

This service will address urgent housing concerns, provide essential advice, and offer tailored, intensive support for those with complex needs. The project will focus on delivering maximum reach through our outreach while maintaining smaller 1:1 caseload for high-needs cases.

About the role 

We are looking for an experienced, motivated and compassionate community -based housing advice and support worker. This role involves conducting community drop- in surgeries which will be delivered across Lambeth Schools, Children’s Centres, Community Groups, GP practices and

Housing Advice Surgeries offering face-to-face housing advice, legal support (where necessary), and signposting to additional service.

You will have experience of working with families and individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively. 

Strong partnerships will be essential to the project’s success. Building on relationships developed through the Homeward consortium, you will work closely with local schools, Lambeth Council, children’s centres, community organisations, and legal advisors to ensure meaningful signposting and wraparound support for families.

The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first. 

About the role

Our Network Liasion Officer is a key role in the delivery of YUF’s work supporting uniformed youth organisations that have funding from DCMS from their Uniformed Youth Fund. You will be working with a portfolio of 3-4 organisations from our network with whom you will need to develop strong and positive working relationships. You will support them to stay on track with progress in their projects ensuring that:

• That their project is on track and understanding what support they need; 

• Learning from the project is captured in such a way that it can be used for future funding bids; 

• Support with designing and delivering bi-monthly Learning Sessions for the Groups; 

• Updating Network Leads on the progress of the project at Network Meetings; 

• Be part of the wider YUF team and play an active role in the small but tight knit team, supporting each other and understanding roles. 

About Youth United Foundation 

At Youth United Foundation (YUF), we’re on a mission to transform the lives of young people by expanding access to uniformed youth groups. Our incredible network includes the Air Cadets, Army Cadets, Boys’ Brigade, Fire Cadets, Girlguiding, Girls’ Brigade, Jewish Lads’ and Girls’ Brigade, Royal Navy Cadet Forces, Scouts, Sea Cadets, St John Ambulance Cadets, and Volunteer Police Cadets. Together, we empower 1 million young people aged 4-24, advocating for the uniformed youth sector and showcasing its united impact.

Why You’ll Love Working with Us 

At YUF, you’ll join a passionate team dedicated to making a real impact. We offer a flexible working environment and plenty of opportunities for professional growth. You’ll be based at home, with monthly travel for team meetings in London and occasional travel around the country. If you’re ready to use skills to help more young people enjoy uniformed youth groups, this role is for you. 

Key Responsibilities: 

- Develop and maintain positive working relationships with key stakeholders. 

- Ensure the project is delivered on time and within budget. 

- Capture and utilise project learnings for future funding bids. 

- Coordinate consultants and lead the writing of funding bids.

What We're Looking For: 

- Proven experience in managing diverse stakeholder groups. 

- Knowledge of grant-making processes and experience in fundraising. 

- Strong project management skills. 

- Excellent written and oral communication skills. 

- Ability to create concise, accurate reports and demonstrate sound judgment. 

- Passion for youth work and an interest in the uniformed youth sector. 

Why Join Us? 

- Be part of a values-driven organisation that acts with integrity. 

- Work in a small, passionate team where your contributions are valued. 

- Make a tangible impact on the lives of young people and their communities. 

- Enjoy the flexibility of a home-based role with monthly travel to our offices in Lambeth, London.

If you're enthusiastic, determined, and ready to roll up your sleeves, we want to hear from you! Apply now and help us make a difference.

How to Apply: 

Please upload a cover letter with how your experience matches what we are looking for plus a cv.

We are looking to recruit a CEO (Director) to support us in an exciting period of growth. Over the next 5 years, we will double our reach and impact. The CEO (Director) will lead us through this transformative period. 

Since 2011 Disability Africa has developed a model using playschemes as hubs to deliver essential lifesaving services to extremely vulnerable disabled children and to end their exclusion in low-income African communities. Using this model, we have worked with project partners in Kenya, The Gambia, Sierra Leone and Zambia. 680 disabled children have now attended our projects more than 90,000 times since 2011. Now the charity is planning to grow and expand with our 5-year plan (‘DA2029’) to replicate the Disability Africa Model to reach more disabled children across Africa.

By 2029 we will: 
• Start work with at least 4 new partners in Africa (as well as expected growth at our existing projects). 
• Deliver 160,000 attendances by at least 1,500 disabled children in 7 African countries. 
• Grow and reach as many disabled children as possible - we know we can’t do it all by ourselves - so we will engage other international NGOs to adopt our model of inclusion. 

Disability Africa is a four-day week employer.

This is an exciting opportunity for an ambitious self-starter who wants to be a part of a team that is working to take the charity to its next level of growth and development. We are looking for someone to join the Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of our 5-year vision and charitable mission and objectives.

You will have a strong, successful track record of fundraising and/or other forms of income generating in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals. In addition, you should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audience sensitively with real-life stories to demonstrate impact and create a compelling case for support. 

If you have the skills, experience, drive and enthusiasm to join this well-established and successful charity and help us grow, we would like to hear from you as soon as possible.  FSW is based in Brighton and covers the whole of Sussex. For the first month the successful candidate would work from the central office but ultimately the role is hybrid with an expectation that while the Director will be in the office for at least two days a week, the remaining time can be worked remotely if desired. 

Closing date for applications is the 30th of April with interviews in Brighton on Monday 12 May. FSW uses a “blind” recruitment process which means all application forms are anonymised so we focus on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process therefore we are unable to accept CVs.

Inspire. Engage. Fund the Future of Sussex’s Countryside.  

Are you great with people, a natural networker, fundraiser and strategist and care about the Sussex countryside, communities and nature? This is your chance to make a difference and join a team dedicated to protecting Sussex for everyone and for future generations to enjoy.  

CPRE Sussex is looking for an energetic and positive Members, Supporters and Fundraising Senior Officer to develop our expanding network, help build income and take action for the landscapes we all cherish.  

What You’ll Do:  

• Grow our community – recruit and retain members, supporters, and volunteers  

• Develop fundraising initiatives – secure income through regular giving, appeals, legacies, and major gifts  

• Create engaging events – help people connect with Sussex’s nature, heritage, and culture  

• Build powerful partnerships – work with organisations and high-profile individuals to strengthen our impact  

• Support volunteers – recruit, train, and empower people who share our vision  

What We’re Looking For:  

• A strategic thinker who understands membership growth and fundraising – and is also prepared, in a small organisation, to get hands-on with the nuts and bolts of working with individual members and volunteers  

• A confident communicator who can engage people through print, digital, and in-person events  

• A relationship-builder who thrives on making connections  

• A results-driven professional who can turn passion into income and impact  

• A team player willing to get involved in organising and delivering events  

 If you want to play a key role in shaping the future of Sussex’s countryside, we’d love to hear from you.  

Apply now and help us grow a movement for change!  

To apply for the role, please complete the application form (CVs will not be accepted). Please make sure you explain, using examples from your experience, how you meet each of the criteria listed in the person specification, as well as the wider job description; failure to do so means you are unlikely to be shortlisted.   

Closing Date for applications is Thursday, 24 April 2025 at 12:00. 

Interviews will be held w/b 12 May 2025 at our offices near Uckfield.  

MARKETING OFFICER 

Reports To: Campaigns and Digital Marketing Manager
Hours:Full Time (9am to 5pm, Monday to Friday, 35 hours per week)
Location: The Frances Hay Centre, Banbury (Hybrid Options Available)
Salary:£26,500 to £28,000 per annum (depending on experience) 

We’re Dogs for Good. We bring people and dogs together to help make everyday life possible. As part of our ambitious five-year strategy to support over 4,000 people a year by 2028, we’re expanding our marketing and communications team and looking for a passionate and dynamic Marketing Officer to help us share our impact.

In this role, you’ll support marketing campaigns, content creation, and digital activities to engage key audience groups. You’ll manage marketing assets, coordinate paid media, update the website, and assist with campaigns and events. Your creativity, communication skills, and attention to detail will help ensure our marketing efforts are effective and impactful.

If you’d like to join our small but ambitious marketing and communications team, we’d love to hear from you.

If you are interested in applying for the role, please visit the 'Current Vacancies' page on the Dogs for Good website, where full application instructions can be found.  Please note we can only accept applications when accompanied by a completed Dogs for Good Equal Opportunities Monitoring Form.

The closing date for applications is 9am on Tuesday 22 April 2025. 

First interviews will be held on Wednesday 14 May 2025.

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with excellent management and IT skills, who is able to support and empower the staff team at our supported living houses to create a welcoming and supportive home environment for adults living with learning disabilities.
 

You are someone who:

• Shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.

Working expectations:

• The working day is 9-5pm Monday to Friday, but as the houses operate 24/7 there is an expectation to be available outside of these hours and cover shifts when necessary. 
• Participate in an on call rota with other senior team members. 
• Attendance and commitment to further training. 

Key Responsibilities for this role

• To support the Service manager in managing a team of staff providing person centred care to people with learning disabilities, Mental health heath and sensory support needs living in our 4 supported living houses, ensuring that the staff feel recognised for their work, development and accomplishments.
• To work alongside the Service manager and the senior team in supporting the development of the supported living houses service, ensuring its future sustainability.
• Maintaining a person-centred focus of support to ensure those we support have independence, self-confidence and control in managing their lives. Consistently empower those we support and help them have a voice.
• To ensure the service is demonstrating excellent professionalism and providing reliable and high-quality support. Ensuring the services meet our CQC requirements of being well-led, effective, responsive, safe, and compassionate.
• Build strong internal and external partnerships with other professionals and services for crucial collaboration in the work that we do to enhance problem-solving, creativity and improve communication and outcomes for those we support. 

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
 

Application Instructions

Candidates should submit their CV and covering letter using the link below:

Please note - we will be conducting interviews throughout the whole recruitment timeframe.