Support Officer Jobs

Join a team that is changing places and changing lives.

Groundwork is the community charity with a green heart. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork operates throughout the UK helping communities find practical solutions to the challenges they face.

Project Officer (Luton and Bedfordshire) 

Salary: £26,508 to £28,327 depending on experience

Location:  Luton and Bedfordshire area with some remote working available

Hours: Full time - 37 hours per week (part time hours can be considered 22.5 – 30 hours per week)

Groundwork has a range of exciting opportunities and we are seeking a highly motivated individual with a passion for engaging communities, supporting people to learn and improving the environment to help drive our programmes forward.

We are recruiting for a project officer role in Luton and Bedfordshire to join our Communities team. The successful candidate will help us deliver an exciting and wide range of community, education and youth projects across the county. 

The role will be delivering a variety of projects in group settings including gardening, outdoor play, river/wetlands, community engagement, climate awareness behaviour change projects and delivery of school and youth-based programmes.  These projects will support participants to improve their health, well-being, knowledge and skills. 

You will require strong communication and organising skills and will be leading practical tasks.  You will be working with different community groups particularly vulnerable adults and young people as well as co-ordinating with local partner organisations. 

There is ample scope for innovation and we’ll make sure you’re given all the support and guidance you need to really take your career forward.

Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.

Appointment to this role is subject to an enhanced record check through the Disclosure and Barring Service (DBS).

Closing date:  Wednesday 30 April 2025 at midday

Interviews: W/c Monday 5 May 2025

• Job Title: University Access Officer

• Salary: £27,570

• Closing Date: Please apply as soon as possible because suitable candidates will be interviewed when applications are received. 

• Reporting to: Programme Manager

• Contract: Full time, 37.5 hours per week

• Job Location: London - currently Highbury Grove School and The Urswick School

• Start date: ASAP (April 2025)

Previous candidates need not apply.

About the role

This vacancy is for a University Access Officer to work in two of our schools in Hackney and Highbury currently delivering our Gateway programme and moving to our new Accelerate programme next school year.

The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised.

Role responsibilities

• Work directly with students in a professional and safe manner.

• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across both programmes.

• Assess student progress towards being able to make successful Key Stage 5 and university applications.

• Upload information onto the Salesforce database in a timely manner (training is provided).

• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programmes.

• Present at termly school meetings with Senior Management to report on our programmes progress.

• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director

Schools with tuition and coaching in their model:

All the above responsibilities, with the addition of:

• Match students with volunteer tutors.

• Monitor student attendance to tutorials and coaching sessions and devise innovative solutions to encourage attendance.

• Manage volunteer tutor attendance to tutorials through weekly monitoring systems.

• Monitor the impact of tutorials and intervene as appropriate.

• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme.

• Manage students’ relationships with volunteer tutors through monitoring of systems, emailing and making phone calls. 

• Work with the volunteering team to co-ordinate the effective delivery of our coaching programme.

Person specification

• Able to communicate and influence with impact at all levels.

• Able to deliver multiple programmes and projects at pace and manage administration accurately.

• Able to work towards and meet deadlines with a problem-solving mindset.

• Able to work independently.

• Able to effectively time manage.

• Able to manage upwards and advocate for own needs.

• Able to lead and manage change.

• Good sense of attention to detail.

• Resilient and adaptable.

• Skilled in building and maintaining excellent relationships.

• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Senior Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully. 

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 days Winter closure.

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.

• Employee Assistance Programme, a 24-hour helpline for staff.

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

• Interest-free travelcard loans.

• Travel-allowance for expenses over £10 per day, where applicable.

• Cyclescheme loans.

• 3 paid Volunteering Days.

• Employer’s pensions contributions (3%).

• CPD options.

• The Access Project welcomes requests for flexible working arrangements.

Equal Opportunities Statement  

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.

We’re looking for a youth worker to lead our weekly educational youth club programme in Bournemouth. Delivered in partnership with International Care Network (ICN), sessions take place on a weekly basis between 4.30-7.30pm throughout the year including school holidays.

The role is six hours a week (three hours on a Wednesday at Club Class plus three hours a week for planning/prep/meetings).

Main purpose of the role:

The youth worker will plan, deliver and facilitate educational and cultural activities to separated children (16-21 years old) in the context of an interactive youth club held weekly in partnership with the ICN in Bournemouth. Although you will prepare and deliver the materials, you will be supported by our youth support worker and ICN support worker during the actual Club Class session. Plus one support worker from ICN and one staff member from Bournemouth, Christchurch, Poole local authority (BCP LA) – usually a personal advisor or social worker.

Main duties:

• Research, plan and devise educational activities/classes for the weekly sessions based on our Club Class framework
• Deliver and facilitate the weekly Club Class with the support of our youth support worker and the ICN support worker.
• Source outside facilitators on occasion (on a voluntary basis) to deliver specialist sessions 
• Ensure sessions are young people-led and participants have an opportunity to input into future Club Class sessions using our participatory feedback mechanism 
• Provide emotional support and guidance to the group (please note this is not a casework role), referring individual young people to their case worker where one-to-one support is required.
• Ensure the highest level of safeguarding for the young people attending with adherence to The Separated Child Foundation’s safeguarding policy
• Work with the Programme Manager to evaluate Club Class with participants to ensure the sessions are appropriate and relevant to their needs, and propose amendments and improvements to the Club Class framework as required
• Gather feedback (anonymised where necessary) from participants to populate social media, support funding bids and include in programme management reporting
• Provide line manager with regular feedback on the sessions and future plans during routine catch up calls and Programme Manager in-person visits

Person Specification:

• Experience in planning and delivering youth-led interactive group workshops using varied techniques and approaches
• Experience of working with or supporting young people, preferably separated asylum seeking and refugee children and/or young people for whom English is not first language
• Qualification in Youth Work or comparable subject
• Awareness of the needs of young people, preferably separated asylum seeking and refugee children
• Awareness of safeguarding and child protection principles and practice 
• Self-confidence and the ability to approach and engage with young people
• Experience of working with different languages, cultures and/or social backgrounds
• A competence in use of basic IT skills such as use of PowerPoint 
• Good organisation and planning skills, particularly related to youth work 
• A commitment to the work and values of The Separated Child Foundation
• An understanding and commitment to equal opportunities in practice
• Effective communication skills, and a good level, and understanding of spoken and written English
• An understanding of the need to provide a quality service without compromising professional boundaries 
• Effective team player, able to work collaboratively and quickly develop and maintain a strong relationship with the existing team
• An understanding of confidentiality, and an impartial and non-directive approach when working with clients
• Must consent to and provide all relevant documentation for an enhanced disclosure by the DBS

This is a fantastic opportunity to be a key part of the growth of an ambitious charity providing essential care and support services to people living with dementia, and their families, in Ealing. We are committed to expanding our reach and impact, and this role is crucial in raising the funds necessary to support this ambition. Reporting to the Chief Executive, the Head of Fundraising is responsible for securing income from Trusts, Foundations, and corporate and individual donors. The role is for at least four days per week. There is a requirement to be in the office on occaisions, but remote working is available. Dementia Concern offers 25 days annual leave (FT), plus bank holidays.

Join Blesma as  Grants Administrator and make a real difference!

Are you compassionate, organized and committed individual looking to make a meaningful impact? Blesma, The Limbless Veterans, a national charity dedicated to supporting limbless serving and es-service men and women, is seeking a Part Time Grants Administrator to join our dedicated Independence & Wellbeing Team. 

About the role: As a Grants Administrator, you will play a crucial role in delivering our financial assistance programme, ensuring the well-being of our members is a the heart of everything we do. You will work closely with our team to process grants requests, liaise with suppliers, and provide essential administrative support. This is a fantastic opportunity to join an aspiring organisation and make a tangible difference in the lives of our members. 

Key Responsibilities: 

- Process grant request and ensure timely and accurate payments.

- Liaise with suppliers for the purchase of aids, equipments, etc

- Provide administrative support to the Independence & Wellbeing functions. 

- Maintain accurate records and produce management information as requried. 

What we offer: 

- A supportive and collaborative work environment

- Hybrid and Flexible working 

- Salary of £25,261.80 pro rata.

- 25 days annual leave plus statutory holidays (Pro rata for part time)

- Training and development opportunties

Location: Chelmsford/ Hybrid

Contract: 21hours, 12 Months Maternity cover

Join us at Blesma and be part of a team that truly makes a differences. If you're unsure about your suitability, apply anyway and let us decide. 

Are you passionate about engaging families and young people with physics? The IOP is looking for an energetic, enthusiastic and creative individual to join the busy Public Engagement team as a maternity leave cover for a period of 15 months (June 2025 - September 2026).

At the start of a new strategy, this is a very exciting time to join the team and a fantastic opportunity to gain experience in a wide range of public engagement projects working with under-represented audiences.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation, framed by our commitment to Inclusion and diversity.  We have a hybrid policy to make working at the IOP as flexible as possible, with competitive salaries, professional s and generous benefits. 

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution) 

• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme

• Floating bank holidays (choose where to take your bank holidays throughout the year) 

• Generous annual leave (25 days starting as a standard) 

• Flexible working    

The Public Engagement Officer position is a public-facing role, based in the IOP’s London building at 37 Caledonian Road, and therefore the role holder will be on-site in London when needed to deliver the role’s requirements, particularly. We welcome applicants from across the UK providing this in-person commitment can met, with the role holder being responsible for their commute costs.

The Role

What will I be doing? What is the purpose of this role?

• Ensuring that the IOP meets its strategic ambitions by engaging with diverse audiences around the UK and Ireland with a particular focus on communities around the IOP’s London building in Islington 

• Supporting IOP Members and other volunteers to be relatable physics role models for young people

• Evaluating the IOP’s public engagement activities to ensure that our work reaches our priority audiences, are of high quality and achieve our desired strategic goals relating to Science, Skills and Society 

Projects you work on will include: 

• Supporting the design, development, delivery and evaluation of our annual public engagement programme, particularly the exhibition and events taking place in and around the IOP’s London building

• Managing the IOP’s Public Engagement Scheme, with responsibility for ensuring processing of grants, reporting on the scheme and supporting the review panel including analysing data.

• Engaging with primary schools in Islington and delivering a programme of events for young people, teachers and families 

• Logistical support for the rest of the Public Engagement team and colleagues supporting our Members with resources and guidance to deliver public engagement activities on our behalf 

Who will I work with? 

• Public Engagement Managers (Line Managed by Toby Shannon-Smith) 

• Head of Public Engagement & Dialogue, Louise Swan 

• IOP Membership team 

• IOP EDI team 

• IOP Workplace team 

Person specification:

Essential Criteria 

• An undergraduate degree in the physical sciences or equivalent knowledge and confidence in physics to underpin the successful delivery of this role 

• Professional experience in engaging families and young people with STEM and an understanding of how to tailor messages to different audiences 

• A passion for inclusive public engagement practice and working with audiences currently under-represented in physics 

• Excellent presentation skills, particularly for audiences of young people 

• Excellent analytical and data handling skills for grant assessment, processing and evaluation of projects. Able to manage a variety of competing priorities and flexibly respond to new challenges and opportunities 

• Competent user of MS Office (particularly Word, Excel, PowerPoint and Teams) 

• Knowledge of inclusive best practise in grant giving

Desirable Criteria

• Postgraduate degree in science communication 

• Experience of managing grant giving and convening assessment panels 

• Confidence in using a CRM to keep up-to-date records and manage relationships 

• Experience of training volunteers to engage young people 

• Marketing public engagement activities and knowledge of most effective channels to reach priority audiences 

• Creativity to develop new, innovative methods of engaging with young people 

How will I be working? 

The ’base’ location for this role is the IOP’s building at 37 Caledonian Road, near King’s Cross in London and regular attendance is needed to deliver the public engagement programme, especially during the summer period (June-September) when the peak of our activity takes place. At other times, depending on other commitments and the requirements of the role, the role holder has the flexibility to choose how they work under the IOP’s How We Work initiative. 

Why should I want to work for the IOP? 

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.  

There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.  

How to Apply

Alongside your CV, please include a cover letter stating how you meet the person specification, drawing on examples from your professional experience and any other relevant experience, including voluntary roles. 

To apply for this role please click the link below, we look forward to hearing from you. 

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

About Respect  

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.     

Respect supports frontline organisations across the UK, so that together we can end domestic abuse.  Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice;  we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen. 

Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence. 

Our vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.    

Our mission   

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse.  With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards.  We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem.  We will not stop, until domestic abuse stops.    

Our Focus   

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority.  Our work with male victims will continue as an important, distinct, project.    

Our Values   

• Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.   
   

• Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.   
   

• Accountable- We listen to survivors and centre their needs in our work.  We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.   
   

• Respectful - We live up to our name.  We are committed to equity, diversity and inclusion in all that we do.  We are honest, compassionate and boldly challenge injustice.    

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

Purpose of the role: 

The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups: 

• Black and minoritised people 

• Disabled people 

We always welcome and support applications from those who have personal experience of domestic abuse. 

Please follow the link to find out more. 

Trust Senior Fundraising Officer 

 

Location: Hybrid (minimum 40% office-based)

Contract Type: Permanent

Salary: £32,130 (pro-rata £19,278)

Hours: Part-time, 21 hours per week

About Suzy Lamplugh Trust

This role represents a chance to join the UK’s leading personal safety charity and authority on stalking prevention. Established in memory of Suzy Lamplugh, who tragically went missing in 1986, our Trust pioneers work in reducing abuse, aggression, and violence through education, advocacy, and direct support.

Our achievements include:

· Training over one million lone and frontline workers across various sectors in personal safety

· Driving legislative changes to improve public safety

· Supporting over 75,000 victims of stalking through our National Stalking Helpline and advocacy services

 

Role Overview

The Senior Fundraising Officer will manage and deliver all fundraising activities for the Suzy Lamplugh Trust, securing general and restricted funds from a range of sources including small and medium charitable Trusts and Foundations, government departments, corporate partners, organisations with CSR programs and potentially individuals, and support the delivery of the integrated fundraising strategy for the Trust, ensuring continued growth over the next three years and beyond.

Key Responsibilities:

• Research prospective funders, doors and sponsors and work closely with senior management, and colleagues in the Operations, Policy & Campaigning, and Finance teams to develop effective cases for support.
• Research and approach prospective funders that are either completely or partially aligned with the work of the Trust and determine if applications can be made.
• Manage the process of raising unrestricted funds through letters or online applicaitions to smaller Trusts or CSR funds, ensuring outcomes and feedback received is captured on the CRM and the annual fundraising plan.
• Write funding bids, proposals and applications forms, effectively communicating the work and impact of the Trust with existing and potential new funders.
• Oversee grant stewardship to best manage existing relationships and pave the way for repeat or new funding.
• Develop and grow the supporter base, working closely with the Trust senior management team to increase support from other organisations at grass-roots level.
• Collaborate with internal colleagues and partner agencies to ensure correct data is captured on funded activities and captured on the CRM.
• Manage funder reports by working with report-owners across different teams to maintain timely, accurate and  detailed report submissions, in accordance with terms of grants held.
• Manage, maintain and present the rollover fundraising plan at bi-weekly team meetings, ensuring all approaches and applications are captured on this plan, as well as the CRM.

Special Requirements

• This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months). 

What We Offer:

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:

• Flexible 21-Hour Work Week: Design a schedule that works for you—our part-time hours are adaptable to fit your availability and our needs
• Hybrid Working: With a minimum of 40% office-based work
• Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
• Special Leave: Including days for personal milestones, such as 1 day off for moving house and a paid day off for your birthday
• Pension Contribution: 5% employer contribution
• Health & Wellbeing App: Access to counselling, advice, and discounts
• Occupational Sick Pay increasing with service
• Additional Perks: Cycle to Work scheme, interest-free travel loan for season tickets, and regular team events

How to Apply:

The Suzy Lamplugh Trust is committed to diversity and is an equal opportunity emplyer. Please apply by submitting your CV.

All applicants must have the legal right to work in the UK. Please note if you do not receive a response within three weeks of the closing date, your application was not successful.

Deadline: 7th April by 23:59

Interviews to take place Monday 21st April and Tuesday 22nd April

Join us in building safer communities and empowering people across the UK.

Scripture Union is a national mission-movement, the aims of which are to create opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith. We are currently seeking a dynamic and efficient Human Resources Officer to provide quality administrative and HR generalist support across the full range of the HR function.

The successful candidate will:

• Give support and guidance on the application of all HR policies and procedures to the Director of Finance and Services, line managers and all staff.
• Co-ordinate end to end recruitment campaigns, and support managers through the recruitment process.
• Undertake HR induction and onboarding processes with all new staff covering relevant HR policies and training them in the use of the HR database.
• Co-ordinate the annual salary review process, including being confident in benchmarking roles against current market data.
• Manage and maintain staff contracts and other HR electronic and paper files.
• Be competent in the use of HRIS systems and ability to analyse and present data from the system.
• Work closely with the Finance team by providing information to them in respect of payroll, pensions, holiday pay, maternity/paternity/adoption pay and any other relevant matters
• Maintain knowledge of employment legislation, advising the Director of Finance and Services of opportunities to improve HR policies and procedures, updating them as appropriate.
• Take a keen interest in staff culture, and wellbeing initiatives to promote engagement across the Movement.
• Coordinate staff training and development events including quarterly Induction and Training Days for new staff at our National Offices.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please submit your CV and a covering letter. We will contact shortlisted candidates to ask them to complete an application form ahead of interview. For more details, please download the job profile below.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), and free Bible reading notes.

* This role is based at our National Offices, but offers the opportunity for hybrid working in line with our policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.

Closing date: 21st April 2025

Interview date: 29th April 2025

Interview location: Trinity House, Opal Court, MK15 0DF

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 8th April 2025.

Temporary Volunteer Support Officer | £14.49ph | ASAP Start – July 2025 | London (Hybrid)
TPP is supporting a well-respected charity in their search for a Temporary Volunteer Support Officer to join the Community Networks team. This role is office-based in London with remote flexibility and requires an immediate start, running until July 2025.
Key Responsibilities:

• Provide high-quality support to volunteers across community networks
• Handle volunteer enquiries, ensuring timely resolutions and accurate record-keeping
• Manage disclosure checks and compliance processes for volunteers
• Support event coordination, including venue bookings and webinar setup
• Assist with mail-outs and data entry to support the team’s operations

Key Requirements:

• Strong organisational skills and attention to detail
• Experience in administration, volunteer support, or community engagement
• Proficiency in Microsoft Office and data management systems
• A proactive approach with excellent communication skills

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are seeking someone with a mix of skills: an individual with proven community fundraising experience, excellent relationship-building abilities and a crafter of persuasive and powerful content that resonates with a variety of stakeholders.

You’ll be joining Brigstowe at an exciting time as we aim to build on the fundraising growth and development from recent years. Can you help us to deliver compelling communications while moving our income generation to the next level? 

Your role 

You’ll be securing financial support for Brigstowe from individuals while simultaneously raising its profile among stakeholders through strategic communications and marketing efforts. This work includes:   

1. Building relationships with community groups and corporate organisations, managing individual giving through the ‘Friends of Brigstowe’ programme, organising fundraising events and providing supporter care.  

2. Developing and implementing marketing/comms strategies to promote Brigstowe’s work, producing branded materials (newsletters, reports, blogs, videos), overseeing our website and social media presence, and handling media relations.  

About you 

You’ll have a proven track record in community fundraising, with a good understanding of stewardship that converts supporters into champions.

Creative and proactive, your previous marketing and PR expertise will bring compelling stories to life across various platforms, enabling us to connect with a diverse range of stakeholders. You’ll be someone who networks comfortably and spots opportunities others might miss. You’ll be resilient, self-motivated, and be meticulous with a strong eye for detail and fantastic planning skills. 

You’ll be someone who can commit to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion. 

About us 

Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services including advice and support, a peer support group and peer mentoring. 

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. 

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:  

• 26 days holiday per year plus bank holidays (pro rata) 

• 6% pension contribution    

• Ongoing training and development opportunities   

• Regular one-to-one supervision 

• Flexible/remote working options available on discussion with line manager (some office working is required) 

• Cycle to work scheme

Closing date:   Midday Wednesday April 30th

Interview date:   Wednesday May 7th at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF  

How to Apply:   

Please fill in the Application Form outlining your reasons for applying and how your skills and experience fit the person specification. All applications will be scored using the person specification and therefore applicants who provide clear examples to evidence their skills and experience are more likely to be offered an interview.   Brigstowe values the experience and diversity of individuals and therefore invites you to also use general life experience when evidencing your abilities and experience against the person specification. 

Please also complete our Required Information Form and Equal Opportunities Form. 

If you would like more information on this role, please see our website.

Brigstowe is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applicants with the appropriate skills of any background or identity, or those identifying as having a disability.    We seek a diverse workforce which is representative of the clients we serve, and we strongly encourage applications from people of African or Caribbean heritage as they are currently under-represented in our staff team. We also encourage applications from people living with HIV.  Any applicants who let us know that they are from either of these two groups and who meet the essential criteria in the person specification will automatically be invited to interview.  

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· It's an early finish on Fridays - we close once all students leave around 4pm.

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: April 20th 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.