Senior Communications Manager Jobs in Cardiff, Wales

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Senior Finance Business Partner to partner with income generation teams, providing detailed, robust and proactive financial support.

This post can be worked remotely (within the UK), hybrid or office based (Cambridge CB2 1AB). Occasional travel to Cambridge or London will be required for partner meetings or collaborating with colleagues.

Responsibilities Include:

• Partner with Fundraising teams to provide insightful financial analysis and strategic support that drives income growth and maximises impact.

• Support donor proposals and reporting by creating accurate budgets, ensuring compliance with donor guidelines, and enabling high-quality financial reporting.

• Collaborate with global colleagues to monitor programme budgets, manage financial risk, and ensure transparent, timely, and accurate reporting across international partnerships.

• Lead financial planning processes including budgeting, forecasting, and return on investment analysis to align fundraising performance with organisational strategy.

• Enhance financial systems and processes, working across Finance and Fundraising teams to improve controls, data integrity, and the use of Salesforce and Accounting Seed.

• Develop financial literacy among stakeholders through training and ongoing support, empowering better decision-making across teams in the UK and overseas.

If you are a strategic and collaborative Finance Business Partner, who can build strong relationships and drive financial excellence, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description, person specification and essential requirements. Then submit a copy of your CV and a covering letter.

The deadline for applications is Wednesday 23 April 2025, 17.00 UK time. 

Please note: 

• The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
• No agencies please - we are recruiting internally and have preferred agency contacts if required

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14 April

Shortlisting date: 17 April

Interviews: 25 April

About the role

​From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.

As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

About the Services and Partnerships directorate

​This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. The team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role.

Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning.

With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the first of these three areas.

Elements of the role

To be successful in this role, you’ll:

• have experience managing programmes, events, or courses
• an ability to use technology and learn new systems
• have experience with customer management systems for project coordination and reporting
• be comfortable working in a dynamic environment with changing priorities
• have an understanding of learning priorities for charities alongside a strategic mindset.

Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Please note that the closing date may be brought forward if a high volume of suitable applications are received so we encourage you to submit your application as soon as possible to avoid disappointment.

Equity, diversity and inclusion

​NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities' charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

​NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Team: Legacies & In Memory

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £41,363.70 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Legacy Marketing Officer:

• The Senior Legacy Marketing Officer is responsible for delivering Cats Protection’s marketing and stewardship programmes for Gifts in Wills and Free Wills.
• This role will focus on developing annual plans, managing budgets and delivering activity across multiple communication channels (both acquisition and retention), in order to grow the active legacy file and increase future legacy income in line with Cats Protection’s income generation strategy and targets.

About the Legacies & In Memory team:

• Legacy Marketing forms a key part of the Legacy, Cat Guardians and In Memory team, which sits within our Marketing and Income Generation directorate. Legacy and In Memory fundraising is our largest income stream and accounts for around half of the income we receive every year.
• We have a team of 10

What we’re looking for in our Senior Legacy Marketing Officer:

• Significant experience in a legacy fundraising and/or direct marketing role
• Management of income and expenditure budgets
• Considerable experience of commissioning and managing external agencies and consultants
• Comfortable reporting and presenting to colleagues, senior management and external agencies
• Familiar with CARE NG or similar CRM system
• Experience of utilising in depth data analysis and segmentation for marketing purposes

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 10th April 2025

Virtual interview date: 25th & 28th April 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a Senior Individual Giving Officer - Retention for:

• Retention Campaigns – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.

• Retention Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.

• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.

• Compliance & Regulation Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.

If you are a detail-oriented person, with experience in supporting retention campaigns, looking for a role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 14th April, 8.00 am UK time.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a Senior Fundraising Officer - Mid-Value, Legacy and Community for:

• Mid-Value Giving - Lead and refine the mid-value giving strategy to boost donor engagement, retention, and income through tailored journeys and cross-team collaboration.

• Legacy Fundraising - Drive legacy giving growth by creating compelling campaigns, stewarding pledgers, and integrating powerful stories into supporter communications.

• Community Fundraising - Grow grassroots and local fundraising by supporting community groups, engaging schools and universities, and strengthening diaspora connections.

• Collaboration & Insight - Collaborate with our Communications team, maintain up-to-date content, and use data-driven insights to optimise fundraising performance and supporter experience.

• Compliance and Regulation - Ensure all campaigns meet fundraising regulations, GDPR, and best practice standards, keeping processes compliant and up to date.

If you are a proactive person, with experience in driving income generation, looking for a role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 14th April, 12.00 pm UK time.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

#operations #operations manager #senior operations manager

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Head of Communications and Marketing to lead on the charity's communications strategy.

The Head of Communications and Marketing is a strategically important post in the organisation with lead responsibility for overseeing communications, marketing and PR for the UK’s only national cleft lip and palate support charity. The role involves managing all aspects of internal and external communications including media relations, digital content and brand strategy. 

The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that we maximise all opportunities to promote the work of the charity.  The post holder also has responsibility for the direct line management of the Communications and Marketing team.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: 5pm on Monday 7th April 2025
Interviews – 1st stage: Tuesday 15th April 2025
Interviews – 2nd stage: Thursday 17th April 2025

Start date: As soon as possible – to be agreed

Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes. 

We have strong support from the UK Indian diaspora and are in a period of significant growth, having tripled in size in three years. We expect to raise £1.8m this year and are ambitious to at least triple again. 

While you will work in a small, fully remote team daily, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas annually, contributing to its $30m income. We have recently launched Pratham International, and we will work with them to reach more children worldwide in the years ahead.

This role will be key in sharing Pratham’s impactful work with our supporters. The core of the role is to manage digital content across email, social media, and our website, and play a vital role in supporting fundraising events, particularly our annual gala which will be held at the V&A in November this year and recruiting runners of the London Marathon.

We expect to launch a new website in 2025, a version of the new Pratham USA website that is due to roll out in mid-March. You’ll have an important role in adapting and tailoring it for Pratham UK.

There is potential for some advocacy work but that is secondary to the fundraising and communications elements.

If you’re a proactive communicator who thrives on creativity and is excited by the opportunity to support events and grow with an ambitious organisation, we’d love to hear from you.

Our Wales Delivery team are looking for someone who’s enthusiastic and well connected to the tech and digital sector in South Wales to become the new Digital Manager in Cardiff.

We deliver a range of programmes to support young people to develop their digital skills and move into employment; in tech/digital roles, or roles that are enabled through digital skills. You will develop new and maintain existing partnerships with employers and partners in the digital and tech sector in Wales, specifically to provide employment outcome opportunities for young people within our target groups.

The key aspects of the role include:

• Supporting young people into employment outcomes
• Establish new employer partnerships in the digital and tech sector in Wales
• Ensure The Prince's Trust is connected to employers and employment networks and training providers in the Cardiff City Region and South Wales region
• Manage partnerships to ensure safe and quality delivery for young people in line with Trust policy and guidance
• Ensure data and impact reporting information is captured accurately and timely to support contract drawdown
• Advocate Equality, Diversity, Inclusion (EDI) in line with The Trust strategy
• Be part of the Wales Leadership Team

This role is perfect for you if you have a good network within South Wales and a strong understanding of the impact digital skills can have to support young people into positive outcomes. An understanding of the needs and challenges of young people would be a strong advantage. 

This role is on a 2.5 days a week contract (flexible on days/hours) until 30/09/2025

This role is based from our Cardiff Centre

This role is fully funded by the Click Start project, funded by Nominet and the Institute of Coding

Mae tîm Cyflawni Cymru yn edrych am rywun brwdfrydig sydd â chysylltiadau â’r sector technoleg a digidol yn ne Cymru i ddod yn Rheolwr Digidol newydd yng Nghaerdydd!

Rydym yn darparu amrywiaeth o raglenni i helpu pobl ifanc i ddatblygu eu sgiliau digidol a symud i fyd gwaith; mewn rolau technoleg/digidol neu rolau a alluogir drwy sgiliau digidol.

Byddwch yn meithrin partneriaethau newydd ac yn cynnal partneriaethau presennol â chyflogwyr a phartneriaid yn y sector digidol a thechnoleg yng Nghymru, yn benodol i ddarparu cyfleoedd cyflogaeth i bobl ifanc yn ein grwpiau targed.

Mae agweddau allweddol ar y rôl yn cynnwys:

• Helpu pobl ifanc i ddod o hyd i waith
• Meithrin partneriaethau newydd â chyflogwyr yn y sector digidol a thechnoleg yng Nghymru
• Sicrhau bod gan The Prince’s Trust gysylltiadau â rhwydweithiau cyflogwyr a chyflogaeth a darparwyr hyfforddiant ym Mhrifddinas-Ranbarth Caerdydd a rhanbarth de Cymru
• Rheoli partneriaethau er mwyn sicrhau darpariaeth ddiogel o ansawdd i bobl ifanc yn unol â pholisïau a chanllawiau’r ymddiriedolaeth
• Sicrhau bod data a gwybodaeth adrodd effaith yn cael eu casglu’n gywir ac yn amserol er mwyn cefnogi’r defnydd o gontractau
• Eirioli dros Gydraddoldeb, Amrywiaeth a Chynhwysiant yn unol â strategaeth yr ymddiriedolaeth
• Bod yn rhan o Dîm Arwain Cymru

Mae’r rôl hon yn berffaith i chi os oes gennych chi rwydwaith da yn ne Cymru a dealltwriaeth gref o’r effaith y gall sgiliau digidol ei chael i gefnogi pobl ifanc i sicrhau canlyniadau cadarnhaol. Byddai dealltwriaeth o anghenion pobl ifanc a’r heriau maent yn eu hwynebu yn fanteisiol iawn.

Contract 2.5 diwrnod yr wythnos (diwrnodau/oriau hyblyg) tan 30/09/2025

This role is fully funded by the Click Start project, funded by Nominet and the Institute of Coding

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Research Manager to lead on evidence-based research and insight management, who can utilise the wealth of data, insight and experience that SOS UK can access from around the world.

• Help shape and drive forward our new knowledge hub 
• Improve our evidence base to strengthen fundraising, impact reporting and inform our programmes, advocacy and communications
• Accompany research projects, from beginning to end, as the main contact 
• Identify opportunities for new research and collaboration
• Support the development of new research programmes 
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 

If you are a dynamic and experienced research project manager, who can channel your passion for social change into a research strategy, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 6 April 2025, 17.00 UK time. 

Please note: The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

We are looking for a values-led, senior People professional to provide maternity cover for the role of our Senior People & Culture Manager. The successful postholder will be responsible for providing high quality generalist People & Culture services at SafeLives, in conjunction with a People & Culture Officer. The role will oversee the smooth running of key HR operations and will be instrumental in building a culture amongst our employees that reflects our values through the provision of excellent People support.

As part of a small, ambitious team you will provide a range of comprehensive, and customer orientated human resources services which support the implementation of SafeLives’ People & Culture strategy. You will be the lead operational HR professional, supported by the Director of People and Culture on strategic matters and a full- time People & Culture Officer on transactional matters, and access to external legal and HR consultancy support when needed. There will be a strong focus on supporting the embedding and development of our culture and behaviours; employee engagement; learning and development, and staff well-being across the organisation.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term, maternity vover for 9 months.

Location: Remote with occasional travel to London and Bristol offices.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 3rd April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

We have an opportunity for a Strategic Planning Manager to join the Strategic Planning team on a full-time fixed term contract for 12 months. This is a dynamic role where you will co-ordinate the key components of the strategy management system.

It’s an exciting time to join the Fund as we implement our 2030 strategy ‘It Starts with Community’. Our ambitious 3-year Corporate Plan sets stretching goals to guide the organisation’s delivery of the strategy. The Strategic Planning team plays a key role in driving the Fund to achieve our overarching strategic ambitions. Through our strategy, we aim to build resilient communities that are more inclusive and environmentally sustainable. We’re committed to focusing our efforts where the need is greatest, particularly with people, places and communities who experience poverty, disadvantage, and discrimination. We’re eager to make a significant impact in the years ahead.

You will be part of a small, dispersed team working flexibly to meet the needs of our key stakeholders. The team oversees the Fund’s corporate planning, business planning and project/programme management processes to ensure we achieve our strategic ambitions.

You will bring expertise in strategic planning to facilitate the annual business planning process within senior leadership teams across the Fund, supporting directorates to deliver our strategic aspirations. We are looking for someone with a keen eye for detail who can also see the bigger picture. Through a continuous improvement approach you will regularly review our ways of working and be empowered to identify and implement innovative solutions. With your strategic thinking and analytical skills you will contribute to reports to senior leaders to provide assurance, raise issues and support effective decision making.

You will work collaboratively with our wider network of colleagues from across the organisation to deliver our key corporate processes,  including the Finance team to ensure alignment between planning and budgeting.

You’ll play a key role in reporting against our strategic transformation and delivery programme, helping the Fund to assess whether we are on track to achieve our goals. You will have a strong background in project delivery, helping to develop and strengthen our internal project management capabilities by rolling out project management tools and templates, and providing coaching and guidance to project leads.

With strong organisational skills you will manage your workload and priorities throughout the year, ensuring that team priorities are met and aligning your efforts with the overall goals of the team. Your strong communication skills and passion will help raise the profile of the team and our work with colleagues across the Fund. There will be some travel expectations, with quarterly face-to-face team meetings within one of our offices.

Interview Date: 7/8 May 2025 (online via Microsoft Teams)

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below

Essential criteria

• Experience in delivering key elements of a strategy management system
• Experience of developing processes, systems and associated guidance and template documentation and guiding, mentoring and coaching individuals through the implementation of processes
• Solid stakeholder management experience with the ability to influence and engage colleagues at all levels
• Strategic thinking; ability to maintain overall perspective on the wider context
• Strong communication skills, working across team and organisational boundaries at all levels.
• Experience of project management methodologies and risk management
• Excellent planning and organisational skills

Desirable criteria

• Project management qualification i.e. Prince2

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are seeking a highly organised and proactive Senior Executive Assistant (virtual) to support our CEO and the broader leadership team including the Chair and Vice Chair of our Independent Advisory Group (IAG) and Board Chair. This remote EU-time zone role is central to optimising leadership effectiveness and the organisation’s operational efficiency. The role will blend high-level executive assistance with strategic support, project management, and stakeholder engagement to help drive Travalyst’s mission forward. This role offers a dynamic and diverse set of responsibilities, allowing you to both grow professionally as well as make a tangible impact on Travalyst's success and sustainability mission. 

Executive Assistance

• Provide comprehensive diary management for the CEO (and broader leadership team where required), including scheduling meetings, coordinating agendas, and organising travel arrangements.

• Act as a key point of contact among stakeholders, managing relationships and communications with tact and professionalism.

• Support the CEO in managing relationships with the Duke of Sussex’s office (Archewell) and other high-profile partners.

• Oversee logistical arrangements for events, meetings, and speaking engagements, ensuring seamless execution.

• In busy times, assist in triaging the CEO’s inbox, helping to draft responses, prioritise communications, and ensure timely follow-ups.

• Book Executive Leadership Team (ELT) business travel arrangements, including flights, transportation, accommodation and planning for dietary needs to be met.

• Liaise with other staff and board members on behalf of the CEO / leadership team, when appropriate.

• Assist in accurately and succinctly minuting meetings on behalf of the CEO where required. 

• Conduct research where required on sustainability and travel-related topics, synthesising insights to inform decision-making and communications.

• Prepare briefing documents, reports, and presentations for internal and external stakeholders.

• Comprehensive use of G-Suite, Mailchimp, Miro, Slack and Salesforce.  Use of project management software such as Notion also an advantage.

• Act as a culture ambassador, proactively fostering a positive and inclusive organisational culture. 

IAG Support

• Prepare, support and debrief IAG meetings and any IAG sub-task groups, and manage records and distribution of key advice and decisions.

• Follow up with internal teams on the impact of advice given.

• Manage scheduling, support with invoicing, etc.

• Monitor IAG governance processes and performance, and make recommendations for improving processes.

• Run the project management side of the IAG (e.g. Notion, weekly goals spreadsheet).

Event Management

• Alongside other assisting team members, play a central role in external event management and coordination e.g. of Global Convening. Coordinating logistics inclusive of travel and accommodation, as well as overseeing communications, agenda, activities and all food and beverage.

• Logistical coordination for speaking engagements at events, such as GBTA/COP etc, and co-ordinating meetings/dinners and/or coalition workshops, where possible.

• Plan, organise, and execute sustainable virtual and hybrid events such as webinars, workshops, team socials, regular secretariat meetings, conferences including Secretariat off-site events. 

How do we work?

We approach our work with courage and humility, embracing challenges directly while striving for excellence in all that we do. We value innovation, taking risks, and making informed decisions to deliver meaningful impact. Adaptability is at the core of our approach as we navigate evolving opportunities and challenges. Above all, we prioritise collaboration and care — for each other and for the planet we share. As a fully remote team, we depend heavily on video calls and digital tools to stay connected and effective. While we acknowledge we are not perfect, we pride ourselves on maintaining a growth mindset, always seeking opportunities to learn, improve, and make a difference every day.

What skills we’re looking for:

• Executive-Level Experience: Proven experience as a senior EA, ideally supporting C-suite executives in fast-paced environments for 4+ years.

• Strategic Thinking: Ability to anticipate needs, think critically, and offer solutions to complex challenges.

• Communication Skills: Exceptional written and verbal communication skills, including drafting professional correspondence, minuting and preparing reports.

• Organisational Skills: Demonstrated ability to manage multiple priorities with excellent attention to detail.

• Tech Savvy: Proficient in virtual collaboration tools (e.g., G-Suite, Microsoft Office, Notion, Slack, Salesforce) and comfortable troubleshooting basic IT issues.

• Confidentiality: Experience handling sensitive information with discretion and professionalism.

• Adaptability: Ability to thrive in a dynamic, remote working environment.

• Proactive Problem Solver: Ability to anticipate needs and proactively address issues on behalf of the CEO.

• Time Management: Strong time-management skills and the ability to prioritise tasks effectively.

• Team Player: A collaborative attitude with the ability to work effectively within a remote team.

• Customer Service Orientation: A commitment to providing exceptional service to both internal and external stakeholders.

• Educational Background: A relevant degree or professional qualification is advantageous.

• Industry Knowledge: Strong understanding of sustainable travel and tourism, with the ability to engage meaningfully on the subject will be advantageous but not essential.

This role offers a unique opportunity to contribute to a meaningful cause while providing essential support to the leadership team. If you possess the required skills and are passionate about sustainability, we invite you to apply for this exciting position.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

We are looking for an experienced storyteller practiced at producing the highest-quality content.

Day to day, you will work alongside the Head of Comms, Marketing & Brand as well as the Digital & Brand Lead within your immediate team. You will also engage with the Leadership Team and the Product, Policy & Partnerships teams, as well as the Communications Leads at our partners. This is an opportunity to work with some of the leading brands in and around travel to have a real impact.

This fully-remote EU-time zone role would be ideally suited to someone from a B2B marketing communications background; at the intersection of travel, sustainability and tech, Travalyst has a strong focus on the industry audience. We are a small but mighty team and this role requires somebody who is equally comfortable managing and creating content for our owned channels as well as preparing our executive leaders for speaking opportunities and events.

The main focus of the Marketing & Communications Lead will be to proactively support the development and implementation of marketing communication strategies that build awareness, trust and credibility for the Travalyst brand. 

Here are more specific examples of what the role entails:

Project management

• Work with Head of Department to plan and execute the marcomms for tentpole moments e.g. product launches, impact reports, our annual convening, international events such as COP etc.

Content

• Manage the rollout of our content strategy which will be focused on reach, engagement, SEO and brand trust. The content you’ll get to work on will be broad, examples include: thought leadership, trends, interviews, product insights and updates, infographics, webinars, policy papers etc.
• Proactively generate storytelling ideas and create content in-house whilst also outsourcing to (and managing) copywriters, designers, photographers and videographers.

Owned platforms

• Lead our LinkedIn strategy and manage our platform presence by ensuring a steady drumbeat of content. Optimise for KPIs including; reach, engagement, followers, web traffic.
• Manage our blog, researching and creating engaging content in our brand voice whilst optimising articles for SEO.
• Collaborate closely with the Brand and Digital Lead to maximise cross pollination opportunities across website, newsletter, blog, social media.

PR

• Lead the creation of comms assets (press releases, Q&As, media interview briefs, toolkits etc.)
• Develop strong relationships with key media to secure high quality coverage, own the media list, manage press office, monitor media activity / coverage.

Other

• Manage the marketing and editorial calendar
• Awards - entries and usage
• Events - presentation materials, support stand management
• Oversee budget for content creation and promotion
• Analytics - use analytics tools to track and improve performance, prepare quarterly activity reports

What skills we're looking for

• Excellent writing skills with strong attention to detail.
• Ability to distill complex information and communicate it in an accessible way.
• Strong project management skills with the ability to juggle tasks and meet deadlines.
• Bachelor’s degree in marketing, communications, journalism, public relations, sustainability or relevant field.
• At least seven years’ experience in a similar role.
• Strong content marketing and media relations expertise.
• Tools: Strong understanding of LinkedIn Analytics. Working knowledge of CMS, Email Marketing and Media Monitoring platforms (we use Wordpress, MailChimp and SignalAI). We use GSuite so knowledge of this would be helpful too.
• Bonus skills: Using video editing and visual design software to create rich content.
• Sustainability knowledge would be a distinct advantage.
• Adaptability
  - The ideal candidate will be able to operate comfortably at different levels, from briefing senior leaders on media interviews to managing our blog.
  - Travalyst is in scale-up mode so it’s important to stay nimble and pivot on our journey as we scale.
• Must be able to multitask and work well under pressure, with a high attention to detail and a desire to work in a fast-paced, results-driven environment.
• Comfortable working in a virtual-office environment. Highly motivated and productive in that sort of remote environment.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.