Operations Manager Roles Jobs
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Join Huddersfield Mission as our Centre Manager!
Huddersfield Mission is the foremost voluntary organisation in Huddersfield and wider Kirklees that works with people who are experiencing significant poverty, homelessness, poor mental health or addiction issues. We support about 1000 different people every year.
Are you a proactive and values-driven leader ready to oversee the daily operations at Huddersfield Mission? We are looking for a skilled individual to ensure our services run smoothly and continue to provide vital support to the Huddersfield community.
This crucial role demands excellent communication skills and the ability to design and implement effective processes to help others achieve and work more effectively. As Centre Manager, you will play a key part in implementing policies and procedures, ensuring compliance with Health & Safety and Volunteering guidelines, and co-leading on Safeguarding.
You will lead our operational teams, including café, premises, and room hire services, to deliver exceptional service while contributing to plans for future growth.
As a key member of the Huddersfield Mission Management Team, you will collaborate closely with the Chief Executive, Advice Service Manager, Board of Trustees, and sub-committees, contributing to the strategic direction of our organisation.
This is a fantastic opportunity for a proactive leader who thrives in a dynamic environment and is deeply committed to making a meaningful difference in the lives of people in Huddersfield.
Employee Benefits
- Attractive Salary with Contributory Pension
- Employee Support Scheme
- Subsidised Meals
- Friendly and Committed Team
CV without a covering letter will not be considered
The client requests no contact from agencies or media sales.
The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to the regeneration of Britain’s coalfield communities. For over 25 years, the CRT has worked with communities to deliver a breadth of projects creating opportunities for people, strengthening the role of community organisations and identifying place based solutions responsive to the challenges still experienced in former coalmining towns and villages. To support delivery, the CRT has developed an innovative community wealth-building model generating sustainable income to deliver both social and economic value. Enabled by engaging key stakeholders, partners and, most importantly the communities, activities delivered are personalised to meet the needs of the people, the organisations and the place.
This is an exciting opportunity to make a real difference in some of Britain’s most disadvantaged communities. The Head of Operations (England) is a key member of the Senior Management Team and you will have strategic and operational management responsibility for the development of our programmes of work in England. Over four million people live in England’s coalfields, located in six regions (North East, North West, Yorkshire, East Midlands, West Midlands and Kent) and this role requires drive, determination and creativity to ensure our teams deliver and maximise the resources we have for the benefit of our communities. You will work collaboratively with colleagues and create a shared collective responsibility for ensuring the CRT achieves its strategic missions and ambitious targets outlined in its new strategy 2024 to 2029 – Building Community Wealth. By working as part of a team across the whole organisation, you will ensure there is a consistent approach to quality, branding and communication with key stakeholder groups.
The role is responsible to the Chief Executive and for contributing to the effective day-to-day running of the CRT, ensuring we demonstrate good governance and fulfil our commitment to diversity, equity and inclusion. We are looking for a charismatic leader and communicator, adept at building productive relationships, committed to staff development and with the adaptability, resilience and strength to influence key stakeholders. You will lead the England Programmes Team, ensuring our community assets and resources are deployed to best effect, be experienced in driving change and identifying new opportunities, and have the capability to develop a good idea and see it through to delivery and completion.
We are looking for an exceptional candidate who is passionate about supporting people, shares our values and has the energy and enthusiasm to create new opportunities to build community wealth in the coalfields.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Ilkley Community Enterprise is a dedicated charity and social enterprise committed to making a positive impact in the community. We run the Outside the Box (OTB) café, which not only serves the local community but also provides valuable learning and work opportunities for young people and adults with learning disabilities and/or autism. Additionally, our OTB services offer a dynamic range of educational, training, and employment programmes, including creative arts, skills development, health and wellbeing, and working life support. Through our CQC-registered homecare company, Carers and Companions, we deliver high-quality care to elderly people n their own homes and provide independent living services for adults with learning disabilities.
We are seeking a dynamic and dedicated Director of Operations to join our team. In this pivotal role, you will work closely with the CEO, Board and management team to ensure operational excellence and organisational effectiveness. Nurturing a high-performance, collaborative culture, you will help drive improvement across all our business operations and services. From developing policies and procedures to enhancing our digital systems, your efforts will help us deliver increased efficiencies and business growth, ultimately supporting our mission to positively impact the lives of those we serve.
As the Director of Operations, you will play a crucial role in financial management, supporting effective business planning, budgeting, controls and performance management. Additionally, you will lead and support our staff, fostering a culture of learning and development, and promoting the values and ethos of our charity. Your strategic leadership will be instrumental in identifying and harnessing business development opportunities, enhancing our offerings, and expanding our reach and impact. For the right person, this role offers the opportunity for future progression to CEO of the charity and we welcome applications from ambitious and aspiring leaders who are seeking such a career pathway.
Responsibilities include
Operational Excellence:
- Ensure operational effectiveness and continuous improvement.
- Develop and manage policies, processes, and systems for HR, finance, and resources.
- Implement performance, KPI, and quality assessment processes.
- Enhance digital systems for efficiency and growth.
Financial Management:
- Support financial planning, budgeting, and performance management.
- Develop and implement financial strategies and controls.
- Produce regular financial and performance reports.
HR Management:
- Lead and support personnel and teams.
- Plan and implement staffing resources and skills.
- Promote training, development, and charity values.
For further responsibilities and information, please refer to our Application Pack/Job Description Attachment.
At Ilkley Community Enterprise, we are committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and encourage you to apply even if you meet only some of our requirements. We believe in the potential for growth and development within our team and are dedicated to providing the support needed for you to succeed. Applications will be reviewed on a rolling basis, so don't hesitate to apply and join us in making a meaningful difference in our community.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main purpose of post
You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.
You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.
You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups.
You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.
You will oversee a number of internal projects and external pilot projects.
Outline of main duties
The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role.
Operations:
o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.
o working with the SMT on an organisational design structure which meets the needs of our growing service
o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’
o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling
o taking responsibility for health and safety in our York office
o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.
IT and phone systems
o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.
o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management
o answering first line technical questions before escalating to Fusion Systems
o controlling system access permissions to software applications and Sharepoint folders
o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency
o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary
Policies and procedures
o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing
o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties
o You will contribute to the maintenance and development of Survive’s policies and procedures
Resources
o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary
o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive
o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers
Projects, monitoring and evaluation
o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports
o attending working groups to represent Survive
o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports
o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)
o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)
Person Specification – Operations and projects manager
Qualifications
- You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management
Operations
- Experience of procurement and managing supplier contracts
- Working knowledge of Health and Safety legislation and UK GDPR
- Ideally, you will have worked or volunteered in the charity sector
Team relationships
- Able to deliver training, as required – especially IT training
- Able to work effectively as part of a team and create, build and sustain good working relationships
- Ideally, experience of managing change and supporting a team in embracing new ways of working
Experience, knowledge and skills
- You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
- You will have ideally have experience of delivering contracted services
- You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
- Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors
Projects, monitoring and evaluation
- Experience of overseeing pilot projects, ensuring key milestones are achieved
- Experience of compiling performance, monitoring and evaluation reports
- Able to research, analyse and summarise information
- Ideally have experience of overseeing external accreditation processes
Personal
- An interest in the work that Survive does to support survivors of sexual trauma
- A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices
- Able to work independently and prioritise work effectively to meet demanding deadlines
- Able to liaise effectively with statutory and voluntary sector partners and build good working relationships
- Excellent listening skills; written and verbal communication skills
- A flexible approach to work and problem solving and ‘can do’ attitude to get things done
Priorities for the first 6 months – what you will be working on:
- Getting to know the Survive team
- Getting to know key external contacts
- Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
- Review of internal processes as part of the Client Journey group
- Become confident in the use of our client database Charitylog in order to produce reports and statistics
- Understand pilot pathways from NHS and East Riding of Yorkshire
Where possible, interviews will be held on Tuesday 22nd April in York
Please submit a CV and covering letter explaining why you would like to work for Survive, and how you meet the person specification. Letters to be a max of 2 pages of A4.
Survive delivers specialist services and trauma-specific interventions that help adult survivors of rape, sexual assault and child sexual abuse heal,
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Officer
Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN
Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)
Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)
Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme
Role Summary
Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.
The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.
Main Duties and Responsibilities:
General operations, processes and systems
- You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
- You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary.
- You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
- You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.
Events and project management
- You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
- You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget.
- You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
- You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience
- You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity.
- You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.
Other
- You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
- To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.
How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!
* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.
Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.
Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.
A safe space for children and young people to learn, grow and have fun since 1936.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be working in partnership with Hope Street Church in Wrexham. The church is a thriving, fast-growing church community, established in 2021 as a resource church. They are dedicated to reaching young people, training leaders, and planting new churches. In just four years, it has drawn a diverse congregation from across North East Wales and beyond. With an inspiring vision to be a people of hope, following Jesus and giving themselves away to see Wrexham renewed. With a passion for sharing the good news, revitalising the church, and transforming society in Jesus’ name, Hope Street Church is making a lasting impact in Wrexham.
We are looking for a practicing Christian with excellent organisational skills, a keen eye for detail, and a servant-hearted leadership style to become their new Head of Operations. This vital role will ensure the smooth running of the church’s administrative, financial, and operational functions. Overseeing finance, HR, compliance, safeguarding, facilities, and events, you’ll play a key part in supporting the church’s mission, vision, and many life impacting ministries.
The successful candidate must be able to demonstrate:
- Proven experience in operations, administration, or facilities management.
- Strong financial acumen, including budgeting and payroll experience.
- Experience in HR processes, including recruitment and performance management.
- A committed Christian with a heart for the mission and values of the church.
If you have a heart for Wrexham, then this is a wonderful opportunity to join a church community with 15+ ministries dedicated to transforming lives and sharing God’s love. This is your chance to use your God given gifts, skills, and experience to make a real impact. Could this opportunity be for you?
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Closing date for applications: Sunday 27th April
Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability. Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission?
We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow. This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training. Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.
Role Description
You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation. We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping). The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.
- Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
- Lead on scoping, setting up, and implementing a CRM system
- Manage communications and annual renewals with our members
- Work with the training team to set up and manage our resource library
- Oversee social media marketing, website and newsletters with support from the team for content development
- Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts
For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.
We are only able to offer this role to individuals with existing right to work in the UK. Applicants from outside the UK must include in their application whether they have been granted right to work in the UK. If not, unfortunately we will not be able to consider your application.
#operations #operations manager #senior operations manager
Please review the role description and person specification in the attached document before applying.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ashinaga UK is seeking a driven, proactive and detailed-oriented Operations Manager to join our team. This part-time role (4 days per week) is an excellent opportunity for a professional who thrives in a dynamic, mission-driven environment. The Operations Manager will play a key role in ensuring the smooth running of Ashinaga UK, supporting internal administrative, financial, compliance, student recruitment and programming functions as we aim to empower future Young Leaders for Africa through the Ashinaga Africa Initiative (AAI). The Operations Manager will work closely with the Managing Director, Programme Manager and Partnerships Manager to ensure the organisation runs effectively and efficiently. The Ashinaga UK team is small but motivated to see orphaned youth empowered.
About Ashinaga:
The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 110,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 10 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with key university partners and donors.
- Pension: Ashinaga UK will match pension contributions up to 8% of the basic salary
- Holiday Allowance: Pro rata (based on full-time equivalent of 28 days per year, in addition to public holidays)
- Start Date: April or May 2025
Key Responsibilities
- Work closely with the Managing Director to ensure efficient operations and resource management.
- Support the team in executing strategy, scholarship programmes, and fundraising initiatives.
- Develop and optimise operational processes for efficiency and compliance.
- Lead on financial administration, including processing invoices, expense tracking, liaising with accountants and budget forecasting.
- Coordinate outsourced support including Bookkeeping & Accounting, Audit, IT, and act as organisation’s key point of contact.
- Programme operations related to scholarship events, such as logistical support, coordinating travel and accommodation for Scholars and staff, administrative tasks, and summer internship grant approvals.
- Support scholarship recruitment, including application assessment, interviews, and liaising with university partners.
- Manage digital systems (CRM, project management tools) and data for both internal and Scholar use.
- Lead data management and support various reporting requirements (Trustees, Donors, Charity Commission).
- Support the Director to ensure compliance with charity regulations, health and safety standards, GDPR, and risk management.
Essential Criteria
- Right to work in the UK. Unfortunately, we are not able to sponsor visas.
- Role is based in London, however applicants throughout the UK are encouraged to apply. The role requires travelling to London or elsewhere in the UK from time to time.
- Availability to work weekends on the rare occasion, such as for our annual student leadership events.
- Strong administrative and strategic experience.
Desired Criteria
- Knowledge of charity law and regulations.
- Bookkeeping and financial reporting experience.
- Experience coordinating or supporting with events, such as charity programmes, donor receptions, corporate sponsor events, and webinars.
- Ability to manage multiple complex projects simultaneously, ensuring timely delivery and alignment with organisational objectives.
- Able to efficiently use a wide range of online tools, including spreadsheets, databases, and cloud-based applications.
- Experience using CRM systems to manage and analyse data and produce reports.
- Fundraising or programme management experience is a plus.
Personal Characteristics
- Passion for Ashinaga UK's mission: A genuine commitment to empowering orphaned youth through education and supporting the Ashinaga Africa Initiative's mission.
- Excellent interpersonal skills: Strong relationship-building abilities, with the capacity to engage and manage a variety of stakeholders, including donors and corporate partners.
- Adaptable and resourceful: Comfortable working in a dynamic environment with some degree of ambiguity, able to create processes that may not yet exist and get involved in projects that may require learning new skills.
- Organised and detail-oriented: High level of attention to detail in managing data, creating processes that require buy in from various stakeholders, and ensuring accuracy in communications and documentation.
- Self-motivated: Ability to work independently, take initiative, and meet deadlines with minimal supervision.
- Collaborative mindset: Willingness to work closely with colleagues, volunteers, and external partners to achieve shared goals.
Other Information
- Ashinaga UK takes a flexible approach to working, with core hours and an understanding and consideration for work-life balance and personal commitments.
- Interviews will be conducted on an ongoing basis, so we encourage early applications.
- Ashinaga Association in the UK is dedicated to fostering an inclusive and diverse workplace. We are committed to providing equal employment opportunities and ensuring that all job applicants receive fair treatment, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Please note: we are not accepting applications from agencies.
Empowering orphaned youth from across the African continent with education & leadership opportunities to tackle community issues & promote development
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Operations Manager to join the Homicide team in the East of England, working 37.5 hours a week.
To apply for this role you must reside in one of the following areas in the East of England: London/Hampshire/Thames valley/ Berkshire/ Oxfordshire/ Buckinghamshire/ Herts/ Essex/ Suffolk/ Kent/ Sussex/ Northamptonshire/ Cambridgeshire/ Norfolk/ Lincolnshire/ Nottingham/ Derby/ Leicester/ West Yorkshire/ South Yorkshire/ Yorkshire/ Durham/ Northumberland/ Tyne & Wear.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The Homicide Service (HS) provides exceptional support to people bereaved by and/or witness to murder and manslaughter. The HS family team integrates fluidly with the HS CYP and Peer Support teams to provide a cohesive and effective advocacy and support service to eligible service users across England and Wales. We also support families of British Nationals murdered abroad and so work closely with the Foreign, Commonwealth and Development Office who refer into the HS.
As an Operations Manager, you will:
- lead a team of Team Leaders & Family Caseworkers who deliver support in clients' homes
- play a pivotal role to ensure the best outcomes for those we support,
- lead by example, sharing your knowledge & expertise to support the continued development of the service & promote high standards
To be successful as an Operations Manager, you will:
- have previous experience of working in & understanding of the complexities of delivering front line services
- have knowledge of service design, implementation & delivery, as well as performance management, and reporting.
- be confident in managing the challenges associated with delivering a busy, front-line service
- be driven to make a difference every day, demonstrating emotional resilience, and adaptability; & promoting the importance of professional boundaries
- possess strong organisational skills, able to manage a diverse, fast paced workload & competing priorities
- be able to work as part of a team, as well as managing your own diary/work priorities
- be able to demonstrate knowledge of safeguarding practice & legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
- have experience of leadership & management, particularly implementation of change management processes & being a creative, & compassionate leader
- have previous experience of the impact of trauma and bereavement and the importance of trauma informed practice
- have knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
- Undergraduate degree or relevant professional qualification such as ILM level 5 or above or extensive experience in a supervisory role with budget management and target driven
This role requires regular travel, and overnight stays away from home therefore the ability to do both are an essential requirement. If you are unable to travel because of a disability, please indicate this on your application in your personal statement so we can explore with you the feasibility of alternative arrangements.
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US – THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.
OUR VALUES
- Awareness and personal responsibility.
- Diversity, equality, inclusion and anti-discrimination.
- Kindness and respect for each other and the space we cohabit.
- Collaboration and community: every person matters and so does the collective.
Ready to make a difference? Join us!
We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.
✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways
✔ deliver a diverse role with opportunities to grow as a professional
✔ join the Gestalt Centre, a beacon of excellence in the therapy world
✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives
✔ flexible working and hybrid with home working and convenient office location when you’re in the office.
ABOUT THE ROLE
FINANCE MANAGER JOB DESCRIPTION
Role Purpose
The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.
As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.
Main Objectives
- Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations.
- Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
- Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
- Lead on enhancing procedural efficiencies and streamlining in finance operations.
- Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
- Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
- Manage and support the Finance Manager and Bookkeeper.
MAIN RESPONSIBILITIES AND ACCOUNTABILITIES
The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.
Financial Planning
- Lead on financial planning, budgeting and forecasting.
- Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
- Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.
Financial Management
- Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
- Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
- Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.
- Prepare quarterly management accounts and reports for decision-making and planning.
- Advise on and manage investments and cashflow.
Governance: Policies, procedures and financial controls
- Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
- Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
- Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
- Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
- Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.
Accounting
- Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
- Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
- Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
- Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.
Payments and Payroll
- Manage effectively payroll, tax and pension submissions, banking and associated procedures.
- Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
- Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.
Contracts Management
- Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
- Prepare and issue employee contracts (working with the CEO/HR).
Support service delivery
- Calculate and prepare courses fees and other financial information for reviews and to support decision-making
- Liaise with students to offer and manage payment plans
- Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
- Support the integration of financial and operational systems.
People Management
- Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
- Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.
ABOUT YOU
PERSON SPECIFICATION
Qualifications and experience
- Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
- Minimum 3 years relevant financial management experience working with a charity/not for profit.
- Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
- Sound knowledge and experience of leading and managing the audit process.
- Thorough practical up-to-date understanding of management accounting principles and techniques.
- In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
- Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
- Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
- Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
- Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
- Good experience with organisational realities, challenges and opportunities in the charity sector.
- Experience of working well within a multidisciplinary team (desirable).
- Experience facilitating or leading change and growth (desirable).
Qualities
- Awareness of self and others alongside a learning and growth mindset
- Leadership and management with kindness, integrity and collaboration
- Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
- Proactive dynamic leadership and project management skills and ability to apply big picture thinking.
- Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills.
- Ability to be flexible and adaptable in a dynamic organisation.
- Ability to receive and provide feedback, learn and grow as a professional
- Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
- Ability to work under pressure and to tight deadlines.
- Passion and commitment to the Gestalt Centre values, work and direction
- Commitment to equality, diversity, inclusion and anti-discrimination.
- Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
- Competency using MS Office, email, online platforms and learning management systems
To apply please include your up to date CV and a cover letter of no more than 2 pages, clearly outlining how you meet the job requirements and person specification and the value you’ll bring to it.
We look forward to hearing from you!
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a new role that will provide leadership and oversee the FareShare Cymru operational locations, ensuring that operations are managed efficiently, to required levels of compliance with regulations and Service Levels, meet operational objectives and ensure its ongoing success
Strategic Development
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Support the implementation of the FareShare Cymru strategic plan ensuring all operational plans and capacity aligns with the aims and goals of FareShare Cymru’s strategic plan
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To recommend, develop and integrate new operations and systems to ensure the ongoing success, growth, development and financial sustainability of FareShare Cymru.
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Support the monitoring of delivery and reporting of progress against the strategy
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Develop long term partnerships with external stakeholders in achieving strategic goals.
Operational Management
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Responsible for the day-to-day operations of FareShare Cymru - ensuring that we adhere to all food safety, health and safety, operational standards and security measures. This may include (but is not limited to):
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Prioritisation and delegation of tasks to the Operations Team (including volunteers) and ensure that daily briefing meetings are held.
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Ensure that there is sufficient staff and volunteers to carry out operations on a day-to-day basis.
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Ensure that all necessary operational policies and procedures, and risk assessments are developed and that these are communicated to and adhered to by staff, volunteers, placements, visitors and contractors - including but not limited to Health & Safety, the Food Safety Manual and Equal Opportunities Policy.
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Responsible for the wellbeing of all depot staff and volunteers.
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Ensure that all maintenance is carried out in a timely and cost-effective manner.
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Work with the Food Sourcing Lead to maximise intake of food and minimise waste.
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Ensure that a good level service is provided to Community Food Members.
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Maximise operational efficiency.
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Maintain good relations and communications with the FareShare UK Food team, local food suppliers and Community Food Member recipient projects.
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Ensure good collaboration and working relationships with the Development Team.
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Liaison with external bodies including EHO and Trading Standards
Operational Development
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Support the strategic development plan by committing to delivery of operational objectives.
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Recommend and implement innovative practices that will transform the charity’s operations to ensure there are no barriers to growth.
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Develop new operational procedures in accordance with FareShare UK policies and procedures whilst also reflecting local needs.
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Set up and integrate new areas of delivery in line with growth of the charity.
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Seek out and emulate good practice from within the FareShare network and beyond.
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Monitor and evaluate operational elements of FareShare Cymru’s activities and make regular reports as required.
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Work with the FareShare Cymru team to implement continuous improvement and quality delivery.
Team Management
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Line manages key positions (including the Assistant Operations Managers (AOMs)) using clear objective setting and performance management procedures.
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Lead and support the Operations Team to deliver against objectives, ensuring they are motivated and inspired to achieve daily tasks and contribute towards strategic growth plans.
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Complete probationary reviews and annual appraisal paperwork and meetings on time and when required, following up on training requirements and/or performance issues and keeps accurate records.
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Hold regular two-way meetings with the team and enable feedback from the team.
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Work with the Volunteer Lead, Employability Lead and responsible AOM to develop and implement best practice for the management, development and engagement of volunteers.
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Deputise for the Head of Operations attending management team and other meetings as required.
Other
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Carry out any other duties which may be necessary to fulfil the main purpose of the post
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Manage specific areas of the operations budget as agreed with the Head of Operations and Finance Manager
Person specification available at www.fareshare.cymru
The full job description and person specification can be viewed at https://fareshare.cymru/fareshare-cymru-vacancies/
Please apply via CV and a covering statement explaining why you are interested in this role, why you are the right person for the role and how you fit the person specification. Please keep your statement to no more than 2 sides of A4.
The closing date for applications is midnight on the 13th April, although we may close early depending on the level of interest, so we do recommend getting an application is as soon as possible.
Maximising the social value of surplus food and ensuring that no good food is wasted.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FULL TIME POSITION (35hrs/week)
OPERATIONS MANAGER
Lauriston Farm Limited, Charitable Community Benefit Society
We are a community owned, charitable co-operative which practices Social Farming on a certified biodynamic farm on the Blackwater Estuary, near Maldon in Essex. Launched in 2017 and building on thirteen years of development, we provide a wide range of educational opportunities through meaningful work experiences to many people, especially those with a learning disability and/or autism (LDA). We also undertake extensive conservation work through on the farm’s 210 acres which includes rare breed cattle and sheep, laying hens, vegetable growing, woolly crafts and a community kitchen processing produce and providing daily lunches. Produce is sold locally at markets, weekly deliveries and directly from the farm. We also have a volunteering program, give talks to local interest groups and work closely with Essex County Council, local SEND schools and colleges and The Country Trust. It is a beautiful, tranquil setting, we are inspired by the work of Rudolf Steiner and anthroposophy and are a Disabilty Confident employer.
We launched a new seven-year business plan in 2024 as we have access to new buildings and other opportunities which will further diversify and increase our activities, notably into overnight accommodation. Key to this expansion is the introduction of a full time Operations Manager to oversee all the day to day activities of the farm, ensuring internal policies and procedures are followed and external regulations are adhered to including personnel management (eleven employees), financial reporting including charitable grant applications/reporting, safeguarding, food hygiene, first aid and health and safety. We are a small, person-centred team with a good track record of delivery. During term time, there are around fifty people on the farm each week with over 2,500 social farming day places being offered every year.
The role reports directly to the Trustees and works shoulder to shoulder with the current Farm Director. It requires previous experience of a similar role, ideally in a charity or co-operative, excellent communication and organisational skills, an empathy for nature as well as a passion for chemical free farming. Experience of working alongside people with learning disabilities and/or autism is highly desirable as half our current employees have a learning disability. We are an inclusive employer and we welcome applications from people with a disability.
The post is grant funded for three years with a 5% salary increase built in per year. After three years, the role will be funded through the increase in financial activity.
We take safeguarding of all vulnerable people on the farm very seriously and you will be required to complete an enhanced DBS check if successful. We are running a two-stage interview process. Selected candidates will be required to attend an interview and from this we will shortlist candidates for a second interview involving a presentation and undertaking of a couple of tasks.
To apply, please send your current CV, along with a letter of application detailing how you match the person specification, by midnight on Friday 4th April 2025 to Jenny Chittenden (Society Secretary) secretary @ lauristonfarm.co,uk
Interviews will start in week commencing 21st April 2024 with a start date during June 2025. For further information please contact Spencer Christy (Farm Director)
Lauriston Farm Limited is committed to safeguarding and promoting the welfare of children and vulnerable adults. Applicants must be willing to undergo protection screening appropriate to the post, including checks with past employers and an enhanced DBS disclosure.
Please note this post is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). The amendments to the Exceptions Order provide that certain ‘spent’ convictions and cautions are 'protected' and are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service website.
Hours and salary
Normal working hours are 7 per day, 9am to 5pm, five days per week (lunch 1-2pm).
This is a salaried position set at £35,000 for year one with a 5% increase in year two and year three.
Location The post will be based at Lauriston Farm, Lauriston Farm Chase, Maldon, Essex CM9 8AH.
What do we offer?
- The chance to join a community owned charitable co-operative with environmental and social justice at its core.
- Competitive salary
- 28 days holiday (excluding bank holidays) per year.
- Contributory company pension
- A supportive and collaborative working environment
- A beautiful and tranquil setting
LAURISTON FARM JOB DESCRIPTION
Job Title: Operations Manager
Salary: £35,000 per annum with 5% increase in year 2 and 3
Hours per week / Contract type: 35 hours / week, salaried position
Team: Working alongside the Farm Director
Reporting to: The Board of Trustees
Location: Lauriston Farm, Goldhanger, Essex, CM9 8AH
Purpose of role
A new, central organisational role responsible for ensuring the smooth running of all day to day activities through compliance with external regulations and management of internal procedures, policies, staff and finance.
Duties & Responsibilities for this post:
Day to day management
- Co-ordinate all activity streams to ensure staff awareness and a meaningful experience for all service users Maintain a central diary and signing sheets for all pre-arranged, regular, and ad-hoc farm visitors
- Diary co-ordination with office team for farm walks, open days, off farm talks, SEND colleges, volunteers, Primary school visits.
- Maintain a diary for annual events e.g. vehicle MOTs, insurance renewal, equipment servicing and ensure relevant actions are taken Oversee room use and ensure all facilities are kept clean and tidy, including reporting maintenance needs Manage bookings from external organizations Manage consumables stockkeeping and raise orders as required Communicate with families and key workers of all social farming participants Maintain internal paperwork systems for all social farming initiatives Communicate with potential social farming participants in collaboration with Farm Director
Personnel Management
- Act as central point of contact for all staff and volunteers, triage queries and direct them as appropriate Overall management of all staff and volunteers, direct line management of all non-land working staff. Arrange sickness and holiday cover for all staff including cover for markets Responsible for undertaking grievance and disciplinary procedures New staff inductions Training records and other compliance records for all staff and volunteers Staff reviews Organise staff training
Compliance
- Oversee compliance with relevant legislation (e.g. risk assessments, safeguarding, food hygiene, GDPR, health and safety) and internal policies and procedures Process DBS applications and renewal Oversee compliance with best practice for day placements Ensure any accidents/incidents are properly recorded Manage reviews of risk assessments, policies and procedures
Finance
- Produce monthly P&L vs budget report (Xero)
- Produce monthly cash flow report
- Co-write, present and oversee compliance with annual budget
- Investigate budget compliance anomalies
- Liaise with office manager regarding debtors and creditors
- Assist with annual returns Assist with writing reports for grant providers
General Duties
- Demonstrate and promote the values of Lauriston Farm Limited.
- Work in accordance with all Lauriston Farm policies including financial, equality & diversity and safeguarding
- Commit to continual professional development
- Play an active part within the wider Lauriston Farm team
- Perform other duties occasionally assigned to you to ensure the smooth running of the farm
- With consent from individuals, contribute regular information and photographs for the farm’s social media
Key Working Relationships
- The Board of Trustees, all farm staff and volunteers
- Social farming users, their families, carers, school/college staff members and key workers
To create and maintain a safe and supportive environment for the evolution of all beings through the practical application of anthroposophy.

The client requests no contact from agencies or media sales.
TLG is seeking a Head of Operations to join our team as we establish a new organisational and leadership structure. This role aims to achieve a step change in effectiveness by implementing strategic initiatives that enhance efficiency, productivity, and innovation, in partnership with the Executive Director.
The Head of Operations will lead a team of specialists and operational leaders focused on executive support, strategy, innovation, and digital operations & transformation. They will work closely with the Executive team to operationalize vision and strategy, champion compliance, and ensure effective governance and seamless organizational cycles.
We seek a leader who can engage with the big picture while valuing the details, balancing process-driven approaches with creativity. The ideal candidate will have a track record of building relationships at all levels to make an impact.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time 22.5 – 26.25 hours (0.6 - 0.7 FTE) with potential to increase hours as the role progresses
Closing Date: Tuesday 15th April
Initial Interviews: Wednesday 23rd April – Online
Final Interviews: Wednesday 7th May – at our National Support Office in West Yorkshire
Visitor Experience and Operations Manager to lead
The Historic Dockyard Chatham, the best preserved of all Georgian dockyards, is the world’s most complete dockyard of the Age of Sail. Today, The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate. A vitally significant historic estate delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.
As a registered charity that employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community. Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work. From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.
The Role
As we look to the next 10 years, growing our audiences is a core focus for our strategy. We are dedicated to innovating and personalising our visitor engagement methods to better connect with priority audiences.
We are looking for a dynamic and experienced Visitor Experience and Operations Manager to lead and shape the future of our visitor experience. This pivotal role is the overall champion of all face to face visitor interactions at the Historic Dockyard, playing a crucial part in shaping the future visitor experience and their interaction with the Dockyard’s rich history. Working with the Senior Leadership team, they will deliver a world class, commercially viable and exceptional experience that aligns with the Trust’s new 10-year strategy.
This position will require a mix of leadership skills, operational knowledge, and strategic thinking. Spanning across a large, multi-use heritage estate, this role sits at the centre of the operation, helping to maintain the Dockyard’s cultural and historical significance while driving commercial success and creating meaningful experiences for all visitors. This role will also be central to the development and delivery of the Trust’s broad ranging events and experiences programme.
how to apply
If you are interested in joining our team and wish to apply for this vacancy, please complete our application form and send it back to us along with a copy of your CV by 5pm on 6 April 2025.
First stage interviews will be held during the week commencing 14 April 2025. Successful candidates will then be invited to a second round.
Recruitment
Chatham Historic Dockyard Trust
The Fitted Rigging House
The Historic Dockyard
Chatham
Kent
ME4 4TZ
Please note, due to the volume of applications we receive, we are not able to contact all unsuccessful candidates.
Prospectus is excited to support a vibrant local charity based in East Surrey in its search for a Head of Operations. This is a full-time, permanent position based in East Surrey, with a requirement to be in the office four days a week.
Reporting to the Chief Executive Officer, the Head of Operations will take the strategic lead on HR, property management and development, IT, governance, and compliance. The postholder will be responsible for developing and overseeing operational policies and practices, ensuring the organisation meets regulatory responsibilities while providing effective systems to support staff and managers in achieving their goals. They will also line-manage staff across IT, HR, and Facilities, driving improvements in systems and ways of working to enhance the charity's service quality.
To be successful in this role, you will have experience managing operations in a not-for-profit organisation. You will have knowledge and experience of legal compliance, IT systems, GDPR legislation, and HR. As a proven leader, you will possess excellent communication skills-verbal, interpersonal, and written-with the ability to build relationships at all levels. You will have a proactive, "can-do" attitude and be capable of managing a busy workload in a fast-changing environment. Additionally, you will have an understanding of charity services and best practices in charity governance.
As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are dedicated to supporting you throughout the application process.
The hiring managers are reviewing applications on a rolling basis, so please submit your CV as soon as possible to ensure you don't miss out on this opportunity.