Operations Management Jobs

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.

Main purpose of post 

You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.

You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.

You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups. 

You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.

You will oversee a number of internal projects and external pilot projects.

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Operations:

o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.

o working with the SMT on an organisational design structure which meets the needs of our growing service

o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’

o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling

o taking responsibility for health and safety in our York office

o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.

IT and phone systems

o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.

o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management

o answering first line technical questions before escalating to Fusion Systems

o controlling system access permissions to software applications and Sharepoint folders

o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency

o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary

Policies and procedures

o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing

o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties

o You will contribute to the maintenance and development of Survive’s policies and procedures

Resources

o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary

o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive

o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers

Projects, monitoring and evaluation

o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports

o attending working groups to represent Survive

o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports

o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)

o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)

Person Specification – Operations and projects manager 

Qualifications 

• You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management

Operations 

• Experience of procurement and managing supplier contracts

• Working knowledge of Health and Safety legislation and UK GDPR
• Ideally, you will have worked or volunteered in the charity sector 

Team relationships 

• Able to deliver training, as required – especially IT training 

• Able to work effectively as part of a team and create, build and sustain good working relationships 

• Ideally, experience of managing change and supporting a team in embracing new ways of working 

Experience, knowledge and skills 

• You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
• You will have ideally have experience of delivering contracted services
• You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
• Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors

Projects, monitoring and evaluation

• Experience of overseeing pilot projects, ensuring key milestones are achieved
• Experience of compiling performance, monitoring and evaluation reports
• Able to research, analyse and summarise information 

• Ideally have experience of overseeing external accreditation processes

Personal

• An interest in the work that Survive does to support survivors of sexual trauma  

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices 

• Able to work independently and prioritise work effectively to meet demanding deadlines 

• Able to liaise effectively with statutory and voluntary sector partners and build good working relationships 

• Excellent listening skills; written and verbal communication skills

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done 

Priorities for the first 6 months – what you will be working on:

• Getting to know the Survive team 

• Getting to know key external contacts
• Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
• Review of internal processes as part of the Client Journey group

• Become confident in the use of our client database Charitylog in order to produce reports and statistics
• Understand pilot pathways from NHS and East Riding of Yorkshire 

Where possible, interviews will be held on Tuesday 22nd April in York

Action for Pulmonary Fibrosis (APF) is the UK’s leading charity dedicated to improving the health and well-being of people affected by pulmonary fibrosis. We’re here to ensure that people affected by pulmonary fibrosis (or lung scarring), their loved ones and the professionals caring for them have the support, resources and voice they need.

‍Purpose

APF has grown significantly over the past five years, with our support services reaching over 10,000 people affected by pulmonary fibrosis (PF) each year. We have ambitious plans for further growth across our services and to fund more ground breaking research. As we enter a new five-year strategic period, we aim to grow our income to £3-5 million, which will underpin our exciting plans to support more people affected by pulmonary fibrosis and prevent lives being lost to this devastating disease.

The Charity Governance and Operations Manager will ensure robust operational, safeguarding, and governance frameworks are in place to support Action for Pulmonary Fibrosis’ continued growth. This role is critical for maintaining our compliance with legal and regulatory requirements, overseeing risk management, and embedding efficient operational structures. In addition, you will help foster a culture of high-quality supporter care and lead on continuous improvement to strengthen internal processes and staff development.

Terms of Appointment

Working hours: Full time (37.5 hours per week) or part-time (minimum 30 hours per week).

Reports to: Director of Finance and Operations (primary reporting line) Chief Executive Officer (dotted line reporting for governance and Board assurance).

Location: Hybrid (1–2 days per week in the Peterborough office, 3–4 days remote working.

Salary: £40k - £45k FTE (salary will be pro rata for part-time hours) dependent on experience.

‍Other benefits

The ability to flex hours, take ‘time off in lieu’ for extra hours worked.

Death In Service benefit.

Service-related sick pay when 6-month probation is completed.

Employee Assistance Programme.

Access to training and development.

Complimentary gym access at Stuart House (non-contractual).

Application details

• Your CV.
• Your Cover Letter.

Interviews will be held in person at our Peterborough Office, Stuart House on the 23 April.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Ashinaga UK is seeking a driven, proactive and detailed-oriented Operations Manager to join our team. This part-time role (4 days per week) is an excellent opportunity for a professional who thrives in a dynamic, mission-driven environment. The Operations Manager will play a key role in ensuring the smooth running of Ashinaga UK, supporting internal administrative, financial, compliance, student recruitment and programming functions as we aim to empower future Young Leaders for Africa through the Ashinaga Africa Initiative (AAI). The Operations Manager will work closely with the Managing Director, Programme Manager and Partnerships Manager to ensure the organisation runs effectively and efficiently. The Ashinaga UK team is small but motivated to see orphaned youth empowered.

About Ashinaga:

The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 110,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 10 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with key university partners and donors. 

• Pension: Ashinaga UK will match pension contributions up to 8% of the basic salary
• Holiday Allowance: Pro rata (based on full-time equivalent of 28 days per year, in addition to public holidays)
• Start Date: April or May 2025

Key Responsibilities 

• Work closely with the Managing Director to ensure efficient operations and resource management.
• Support the team in executing strategy, scholarship programmes, and fundraising initiatives.
• Develop and optimise operational processes for efficiency and compliance.
• Lead on financial administration, including processing invoices, expense tracking, liaising with accountants and budget forecasting.
• Coordinate outsourced support including Bookkeeping & Accounting, Audit, IT, and act as organisation’s key point of contact.
• Programme operations related to scholarship events, such as logistical support, coordinating travel and accommodation for Scholars and staff, administrative tasks, and summer internship grant approvals.
• Support scholarship recruitment, including application assessment, interviews, and liaising with university partners.
• Manage digital systems (CRM, project management tools) and data for both internal and Scholar use.
• Lead data management and support various reporting requirements (Trustees, Donors, Charity Commission).
• Support the Director to ensure compliance with charity regulations, health and safety standards, GDPR, and risk management.

Essential Criteria 

• Right to work in the UK. Unfortunately, we are not able to sponsor visas.
• Role is based in London, however applicants throughout the UK are encouraged to apply. The role requires travelling to London or elsewhere in the UK from time to time. 
• Availability to work weekends on the rare occasion, such as for our annual student leadership events.
• Strong administrative and strategic experience.

Desired Criteria 

• Knowledge of charity law and regulations. 
• Bookkeeping and financial reporting experience.
• Experience coordinating or supporting with events, such as charity programmes, donor receptions, corporate sponsor events, and webinars. 
• Ability to manage multiple complex projects simultaneously, ensuring timely delivery and alignment with organisational objectives. 
• Able to efficiently use a wide range of online tools, including spreadsheets, databases, and cloud-based applications. 
• Experience using CRM systems to manage and analyse data and produce reports. 
• Fundraising or programme management experience is a plus.

Personal Characteristics 

• Passion for Ashinaga UK's mission: A genuine commitment to empowering orphaned youth through education and supporting the Ashinaga Africa Initiative's mission. 
• Excellent interpersonal skills: Strong relationship-building abilities, with the capacity to engage and manage a variety of stakeholders, including donors and corporate partners. 
• Adaptable and resourceful: Comfortable working in a dynamic environment with some degree of ambiguity, able to create processes that may not yet exist and get involved in projects that may require learning new skills. 
• Organised and detail-oriented: High level of attention to detail in managing data, creating processes that require buy in from various stakeholders, and ensuring accuracy in communications and documentation. 
• Self-motivated: Ability to work independently, take initiative, and meet deadlines with minimal supervision. 
• Collaborative mindset: Willingness to work closely with colleagues, volunteers, and external partners to achieve shared goals. 

Other Information 

• Ashinaga UK takes a flexible approach to working, with core hours and an understanding and consideration for work-life balance and personal commitments. 
• Interviews will be conducted on an ongoing basis, so we encourage early applications. 
• Ashinaga Association in the UK is dedicated to fostering an inclusive and diverse workplace. We are committed to providing equal employment opportunities and ensuring that all job applicants receive fair treatment, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Please note: we are not accepting applications from agencies.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

As the Fundraising Operations Manager you will bring your experience and organisational skills to play a critical role in supporting our fundraising team to achieve income targets, develop a strong pipeline of funders to invest in our work and work with the team to maximise operational efficiency. You will also lead on events logistics and play a pivotal role in helping to manage data and reporting systems.

You will be joining an exceptional, talented and successful fundraising team, all with a genuine passion and enthusiasm for our mission to support young people achieve their ambitions. 

The role at a glance

Contract: 

This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates

Start date: 

Summer 2025 or as otherwise agreed

Working Hours:

09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. 

Salary:

£38,100, including London contribution of £2,600.
Pro rata for part-time candidate

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th April 2025

Interview Day (in-person) - 6th May 2025 Please ensure that you are available on this date.

Are you an organisational whizz who loves optimising processes, keeping teams connected, and ensuring everything runs like clockwork? If so, this role could be perfect for you!

TPP are recruiting an operations Manager on behalf of our client, a respected social enterprise. They are looking for someone 4 days a week. The salary would be pro rata for 4 days.  This is a 9 month contract. They are ideally looking for someone to start in April.  They offer hybrid working. They are based close to Liverpool street.   

Benefits:

• Pension scheme with up to 8% employer contribution
• Enhanced Parental Pay
• Enhanced Parental Leave
• Menstrual Leave and more!

The Role:

As the Operations Manager, you’ll be the glue that holds internal operations together—streamlining workflows, improving internal systems, and ensuring everything from governance to HR and finance runs efficiently.

Main responsibilities:

• Operations & Process Improvement – Implement and optimise internal workflows, oversee shared mailboxes, document key processes, and lead the rollout of the new Intranet.
• Internal Communications & Events – Plan and manage ‘Company Connect’ meetings, including travel bookings, agenda setting, and feedback collection.
• Governance & Reporting – Maintain and update the Executive & Quarterly Strategic KPI Dashboards, prepare Board-level reports, act as Secretariat for subcommittees, and support policy reviews.
• HR & People Operations – Oversee HR systems and processes, including performance reviews, and maintain HR records.
• Finance Support – Work alongside the Finance Assistant to supervise cost control, payment runs, and potential automation of payroll processes.

Essential requirements:

• Experience in operations management, process improvement, or governance.
• Strong project management skills with the ability to juggle multiple tasks.
• Excellent attention to detail and a proactive approach to problem-solving.
• Comfortable working across HR, finance, and internal systems.
• Strong communication skills – you’ll be liaising with senior stakeholders, team leads, and external consultants.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

FULL TIME POSITION (35hrs/week)

OPERATIONS MANAGER

Lauriston Farm Limited, Charitable Community Benefit Society

We are a community owned, charitable co-operative which practices Social Farming on a certified biodynamic farm on the Blackwater Estuary, near Maldon in Essex.  Launched in 2017 and building on thirteen years of development, we provide a wide range of educational opportunities through meaningful work experiences to many people, especially those with a learning disability and/or autism (LDA).  We also undertake extensive conservation work through on the farm’s 210 acres which includes rare breed cattle and sheep, laying hens, vegetable growing, woolly crafts and a community kitchen processing produce and providing daily lunches.  Produce is sold locally at markets, weekly deliveries and directly from the farm.  We also have a volunteering program, give talks to local interest groups and work closely with Essex County Council, local SEND schools and colleges and The Country Trust.  It is a beautiful, tranquil setting, we are inspired by the work of Rudolf Steiner and anthroposophy and are a Disabilty Confident employer.

We launched a new seven-year business plan in 2024 as we have access to new buildings and other opportunities which will further diversify and increase our activities, notably into overnight accommodation.  Key to this expansion is the introduction of a full time Operations Manager to oversee all the day to day activities of the farm, ensuring internal policies and procedures are followed and external regulations are adhered to including personnel management (eleven employees), financial reporting including charitable grant applications/reporting, safeguarding, food hygiene, first aid and health and safety. We are a small, person-centred team with a good track record of delivery.  During term time, there are around fifty people on the farm each week with over 2,500 social farming day places being offered every year.

The role reports directly to the Trustees and works shoulder to shoulder with the current Farm Director.  It requires previous experience of a similar role, ideally in a charity or co-operative, excellent communication and organisational skills, an empathy for nature as well as a passion for chemical free farming.  Experience of working alongside people with learning disabilities and/or autism is highly desirable as half our current employees have a learning disability.  We are an inclusive employer and we welcome applications from people with a disability.

The post is grant funded for three years with a 5% salary increase built in per year.  After three years, the role will be funded through the increase in financial activity.

We take safeguarding of all vulnerable people on the farm very seriously and you will be required to complete an enhanced DBS check if successful. We are running a two-stage interview process.  Selected candidates will be required to attend an interview and from this we will shortlist candidates for a second interview involving a presentation and undertaking of a couple of tasks.

To apply, please send your current CV, along with a letter of application detailing how you match the person specification, by midnight on Friday 4th April 2025 to Jenny Chittenden (Society Secretary) secretary @ lauristonfarm.co,uk

Interviews will start in week commencing 21st April 2024 with a start date during June 2025.  For further information please contact Spencer Christy (Farm Director)

Lauriston Farm Limited is committed to safeguarding and promoting the welfare of children and vulnerable adults. Applicants must be willing to undergo protection screening appropriate to the post, including checks with past employers and an enhanced DBS disclosure.

Please note this post is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). The amendments to the Exceptions Order provide that certain ‘spent’ convictions and cautions are 'protected' and are not subject to disclosure to employers and cannot be taken into account.  Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service website.

Hours and salary

Normal working hours are 7 per day, 9am to 5pm, five days per week (lunch 1-2pm).

This is a salaried position set at £35,000 for year one with a 5% increase in year two and year three.

Location The post will be based at Lauriston Farm, Lauriston Farm Chase, Maldon, Essex CM9 8AH.  

What do we offer?

• The chance to join a community owned charitable co-operative with environmental and social justice at its core.
• Competitive salary
• 28 days holiday (excluding bank holidays) per year.
• Contributory company pension
• A supportive and collaborative working environment
• A beautiful and tranquil setting

LAURISTON FARM JOB DESCRIPTION

Job Title: Operations Manager

Salary: £35,000 per annum with 5% increase in year 2 and 3

Hours per week / Contract type: 35 hours / week, salaried position

Team: Working alongside the Farm Director

Reporting to: The Board of Trustees

Location: Lauriston Farm, Goldhanger, Essex, CM9 8AH

Purpose of role

A new, central organisational role responsible for ensuring the smooth running of all day to day activities through compliance with external regulations and management of internal procedures, policies, staff and finance. 

Duties & Responsibilities for this post:

Day to day management

• Co-ordinate all activity streams to ensure staff awareness and a meaningful experience for all service users Maintain a central diary and signing sheets for all pre-arranged, regular, and ad-hoc farm visitors
• Diary co-ordination with office team for farm walks, open days, off farm talks, SEND colleges, volunteers, Primary school visits.
• Maintain a diary for annual events e.g. vehicle MOTs, insurance renewal, equipment servicing and ensure relevant actions are taken Oversee room use and ensure all facilities are kept clean and tidy, including reporting maintenance needs Manage bookings from external organizations Manage consumables stockkeeping and raise orders as required Communicate with families and key workers of all social farming participants Maintain internal paperwork systems for all social farming initiatives Communicate with potential social farming participants in collaboration with Farm Director

Personnel Management

• Act as central point of contact for all staff and volunteers, triage queries and direct them as appropriate Overall management of all staff and volunteers, direct line management of all non-land working staff. Arrange sickness and holiday cover for all staff including cover for markets Responsible for undertaking grievance and disciplinary procedures New staff inductions Training records and other compliance records for all staff and volunteers Staff reviews Organise staff training

Compliance

• Oversee compliance with relevant legislation (e.g. risk assessments, safeguarding, food hygiene, GDPR, health and safety) and internal policies and procedures Process DBS applications and renewal Oversee compliance with best practice for day placements Ensure any accidents/incidents are properly recorded Manage reviews of risk assessments, policies and procedures

Finance

• Produce monthly P&L vs budget report (Xero)
• Produce monthly cash flow report
• Co-write, present and oversee compliance with annual budget
• Investigate budget compliance anomalies
• Liaise with office manager regarding debtors and creditors
• Assist with annual returns Assist with writing reports for grant providers

General Duties

• Demonstrate and promote the values of Lauriston Farm Limited.
• Work in accordance with all Lauriston Farm policies including financial, equality & diversity and safeguarding
• Commit to continual professional development
• Play an active part within the wider Lauriston Farm team
• Perform other duties occasionally assigned to you to ensure the smooth running of the farm
• With consent from individuals, contribute regular information and photographs for the farm’s social media

Key Working Relationships

• The Board of Trustees, all farm staff and volunteers
• Social farming users, their families, carers, school/college staff members and key workers                                                                                                                                 

Visitor Experience and Operations Manager to lead

The Historic Dockyard Chatham, the best preserved of all Georgian dockyards, is the world’s most complete dockyard of the Age of Sail.  Today, The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate.  A vitally significant historic estate delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.

As a registered charity that employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community.  Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work.  From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.

The Role

As we look to the next 10 years, growing our audiences is a core focus for our strategy. We are dedicated to innovating and personalising our visitor engagement methods to better connect with priority audiences.

We are looking for a dynamic and experienced Visitor Experience and Operations Manager to lead and shape the future of our visitor experience. This pivotal role is the overall champion of all face to face visitor interactions at the Historic Dockyard, playing a crucial part in shaping the future visitor experience and their interaction with the Dockyard’s rich history. Working with the Senior Leadership team, they will deliver a world class, commercially viable and exceptional experience that aligns with the Trust’s new 10-year strategy.

This position will require a mix of leadership skills, operational knowledge, and strategic thinking. Spanning across a large, multi-use heritage estate, this role sits at the centre of the operation, helping to maintain the Dockyard’s cultural and historical significance while driving commercial success and creating meaningful experiences for all visitors. This role will also be central to the development and delivery of the Trust’s broad ranging events and experiences programme.

how to apply

If you are interested in joining our team and wish to apply for this vacancy, please complete our application form and send it back to us along with a copy of your CV by 5pm on 6 April 2025.

First stage interviews will be held during the week commencing 14 April 2025. Successful candidates will then be invited to a second round.

Recruitment
Chatham Historic Dockyard Trust
The Fitted Rigging House
The Historic Dockyard
Chatham
Kent
ME4 4TZ

Please note, due to the volume of applications we receive, we are not able to contact all unsuccessful candidates.

Role Purpose 

This is a new role that will provide leadership and oversee the FareShare Cymru operational locations, ensuring that operations are managed efficiently, to required levels of compliance with regulations and Service Levels, meet operational objectives and ensure its ongoing success 

Strategic Development 

• Support the implementation of the FareShare Cymru strategic plan ensuring all operational plans and capacity aligns with the aims and goals of FareShare Cymru’s strategic plan 

• To recommend, develop and integrate new operations and systems to ensure the ongoing success, growth, development and financial sustainability of FareShare Cymru.   

• Support the monitoring of delivery and reporting of progress against the strategy 

• Develop long term partnerships with external stakeholders in achieving strategic goals.   

Operational Management 

• Responsible for the day-to-day operations of FareShare Cymru - ensuring that we adhere to all food safety, health and safety, operational standards and security measures.  This may include (but is not limited to): 

• Prioritisation and delegation of tasks to the Operations Team (including volunteers) and ensure that daily briefing meetings are held. 

• Ensure that there is sufficient staff and volunteers to carry out operations on a day-to-day basis. 

• Ensure that all necessary operational policies and procedures, and risk assessments are developed and that these are communicated to and adhered to by staff, volunteers, placements, visitors and contractors - including but not limited to Health & Safety, the Food Safety Manual and Equal Opportunities Policy.

• Responsible for the wellbeing of all depot staff and volunteers.  

• Ensure that all maintenance is carried out in a timely and cost-effective manner.  

• Work with the Food Sourcing Lead to maximise intake of food and minimise waste.   

• Ensure that a good level service is provided to Community Food Members. 

• Maximise operational efficiency. 

• Maintain good relations and communications with the FareShare UK Food team, local food suppliers and Community Food Member recipient projects. 

• Ensure good collaboration and working relationships with the Development Team. 

• Liaison with external bodies including EHO and Trading Standards 

Operational Development 

• Support the strategic development plan by committing to delivery of operational objectives. 

• Recommend and implement innovative practices that will transform the charity’s operations to ensure there are no barriers to growth.   

• Develop new operational procedures in accordance with FareShare UK policies and procedures whilst also reflecting local needs.   

•  Set up and integrate new areas of delivery in line with growth of the charity.   

• Seek out and emulate good practice from within the FareShare network and beyond. 

• Monitor and evaluate operational elements of FareShare Cymru’s activities and make regular reports as required. 

• Work with the FareShare Cymru team to implement continuous improvement and quality delivery. 

Team Management   

• Line manages key positions (including the Assistant Operations Managers (AOMs)) using clear objective setting and performance management procedures.

• Lead and support the Operations Team to deliver against objectives, ensuring they are motivated and inspired to achieve daily tasks and contribute towards strategic growth plans.

• Complete probationary reviews and annual appraisal paperwork and meetings on time and when required, following up on training requirements and/or performance issues and keeps accurate records.

• Hold regular two-way meetings with the team and enable feedback from the team. 

• Work with the Volunteer Lead, Employability Lead and responsible AOM to develop and implement best practice for the management, development and engagement of volunteers. 

• Deputise for the Head of Operations attending management team and other meetings as required. 

 Other    

• Carry out any other duties which may be necessary to fulfil the main purpose of the post    

• Manage specific areas of the operations budget as agreed with the Head of Operations and Finance Manager   

Person specification available at www.fareshare.cymru

The Royal Drawing School, an independent, not-for-profit charity aims to raise the standard and profile of drawing through teaching and practice. It is one of the few institutions in the world offering in-depth quality observational drawing tuition for adults and children of all ages and abilities.

The School is looking to appoint an IT Operations Manager (permanent, part-time 3 days per week) to assume overall responsibility for the Schools IT operations and support. The role will be managing first-line to third-line technical support, and the resourcing and development of the IT helpdesk to support 55 staff (including remote working staff). The IT Operations Manager is also responsible for ensuring optimal network infrastructure for all departmental IT applications and services across the School, including end-user computing.

The Royal Drawing School is committed to equality, diversity and inclusion and we welcome and encourage applications from everyone.

We’re looking for an analytical, detail-oriented professional to join our senior management team as Finance and Operations Manager. You’ll ensure the smooth operation of our financial and legal aid reporting processes and manage office contracts across our three locations.

Salary: £38,700 per annum, plus 4% pension contributions
Reports to: CEO, Trustees, Finance Board of Trustees, and SMT
Term: Permanent, Full-time (35 hours per week)
Based at: SWLLC’s Croydon Office / Hybrid working available

For more details, please see our application pack. 

To apply, send us your CV and covering letter (no more than two pages of A4), clearly outlining how you meet the person specifications and why you would like to join South West London Law Centres.

Applications without a covering letter will not be considered.

Closing date: 5 pm on 02/05/2025

Summary

The role is critical in providing trustees full confidence in the use of funding and its impact. This is a strategically important role, as it directly consolidates emerging learning to further support the Vision and Strategy.

• Organising external mid-term reviews and endline evaluations.
• Internal reviews and evaluations
• Consolidating learning
• Funding Strategy and Governance support

• This is a hybrid role with the expectation to work from the office (Church House, London or The Old Brewhouse - Bishopthorpe, York) 1 day per week on Mondays.
• The post holder is expected to undertake visits to other sites across England and a need for flexibility to work outside office hours as required.

Please note: This role is also suited for candidates who choose to work from home. If you opt to be a homeworker, you are responsible for your own travel expenses to your primary/base location - Church House, as the role requires you to attend infrequent face-to-face meetings 1-2 days per month.

You will need to be/have:

• Experience in programme delivery and/or supporting M&E of large grant-funded projects/programmes.
• Experience in undertaking review processes.
• Experience in drafting high-quality programme reports.
• Experience in building relationships and communicating effectively with stakeholders.
• Experience in disseminating programme impact and learning.
• Highly attentive to detail, with the ability to provide actionable insights and recommendations for individual projects/programmes.
• The ability to build rapport and trust with multiple stakeholders, including within short time-bound pieces of work such as mid-term reviews.
• Strong report writing skills with excellent planning and organizing skills.
• An understanding of being discreet and dependable in observing confidentiality
• Experience in reporting within a governance framework to trustees and senior stakeholders, including drafting and presenting both narrative and financial reports (Desirable).
• Knowledge, understanding and strong interest in resourcing mission and growth across the Church of England (Desirable).

• A salary of £48,577 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Closing date 21 April 2025

About Reprieve

 Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About the Role

As HR Operations Manager, you will be a key player in the Operations team to support Reprieve and its employees with all HR related matters. Your role will be responsible for overseeing the day-to-day delivery of HR. You will be the first point of contact for all staff relating to HR queries, policies, processes, pension, probation and development.

You will lead the recruitment process, providing a positive experience to all candidates. You will update recruitment processes as and when required, ensuring good practice is being followed.

Location, contract and salary

This role is available on a full or part-time (four days per week) basis. It is a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £52,088 FTE (pro-rated to £41,670.40 for a four-day week) per annum, less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Full details and how to apply

Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role. 

The deadline for applications is 23:58 BST on 06 April 2025. Applicants must have the right to work in the UK currently and for the duration of the contract. 

We seek an Operations and Systems Change Manager with experience in developing and implementing systems change and oversee the coordination and monitoring of projects and staff. 

About Us

We are a new and inclusive organisation empowering East and Southeast Asian women and their families. ESEA women share a common culture and experience similar issues, eg. immigration, racism, trafficking, and other forms of gender-based violence and exploitation in the UK. We campaign to completely eradicate financial hardship and end violence among women and our dependents within the ESEA UK community. We provide a safe space, advocacy, health, housing, education, co-learning and other holistic support and services. We are a non-hierarchical organisation with our trustees as key facilitators, working with our staff and volunteers to implement and deliver our projects. 

We are seeking exemption under the provision of the Equalities Act 2010 Schedule 9 Part 1 under the occupational requirements as this post requires the postholder to be female or identifying herself as female.

Responsibilities:

• Develop organisation’s operations systems, ensuring that policies and compliance on finance, HR processes, safeguarding and organisation administration are based on our values and ethics 

• Create budgets and financial reporting

• Enable a robust working practice that is empowering, safe and supportive for staff, trustees, volunteers and partners

• Lead a collaborative system of work planning, monitoring, reporting on the projects’ achievements and management of the organisation’s budget 

• Facilitate excellent communication and coordination across the charity’s projects and partners. 

• Ensure work and services are delivered according to our aims and objectives and can contribute towards systemic change on issues we are addressing. 

• Enable the collective development of caring and people oriented policies and procedures 

• Develop a collective approach on fundraising strategy together with the Fundraising and Income Generation Manager, other staff members, trustees and volunteers. 

• Manage risks and issues and take corrective measurements 

• Coordinate the projects with other project partner organisations and stakeholders

• Manage the reporting of deliverables together with partner organisations

• Share management and supervision work of staff and projects.

• Participate in the development of a non-hierarchical systems and collaborative approach of the charity across different work of the organisation. 

• Other organisational work to be agreed 

Experience: 

• Excellent understanding of rights based campaigning on migrants and human rights issues through a woman’s lens 

• Excellent knowledge of women’s issues and violence and oppression that impact on migrant women. 

• Self-motivated and proactive, able to work both as part of a team and independently

• At least 3 years experience in a systems change approach in developing the work of an organisation and  supporting/supervising staff and projects management 

• Proficient in developing fundraising strategy and applications 

• Good knowledge of how migrant community groups organise and work together

•  Experience in building networks and alliances and in collaborative work 

• Good level of knowledge of employment, immigration and welfare policies and procedures 

• At least 2 years experience on developing operational systems and compliance within a charity setting 

• Understand and commits to the aims and values of the organisation in promoting and protecting the rights of migrant workers, specially those women who were trafficked and experienced all forms of gender violence 

• Embedded and engaged in the ESEA community with an in depth understanding of nuanced community issues
   

​This role requires applicants to be able to show that they have the right to work in the UK.
The deadline is 2 May 2025 at 12 midnight and interviews start 12 May 2025.