Citizens Advice Stevenage

Who we are

We help people find a way forward

We can all face problems that seem complicated or intimidating. At Citizens Advice we believe no one should have to face these problems without good quality, independent advice.

That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

3 things you should know about us

1. We’re local and we’re national. Citizens Advice is a Network made up of 4 national offices and 265 independent local Citizens Advice services across England and Wales.

2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.

3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us

Our culture and values

Our Vision:

A world where people have access to the options needed to solve their own problems

Our Values:

HELPFUL

A duty of care.

We will provide options to anyone who needs them. We will help those who want to be helped.

ADVOCATES

We fight for our clients.

We will fight for those who need fighting for - We push for options when none are available.

COLLABORATIVE

Working together on solutions.

Always be focusing on the goal, to work together, doing the little things that lead to big change