Operations Management Jobs
About this Role
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our webiste.
About the Role
We have an opportunity for a talented Relationship Manager to join our Grants Team as part of the Social Investment Business organisation. Reporting to one of our Senior Relationship Managers this role plays an important part in supporting our Investment Team in Grant funding which supports the delivery of SIB’s strategy and focus.
We are looking for someone who has previous experience of social investment or grant making and has worked with charities and social enterprises. This is a great opportunity for someone to be involved in making a difference to people. We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.
Key responsibilities
1. To be team delivery lead for one or more of the following areas – pre-investment and investment readiness, enterprise development, energy efficiency support, learning and insights, customer feedback or any such area that becomes a priority for the team.
2. Management and assessment of a caseload of grant proposals / applications against criteria, throughout the process from expression of interest to offer / decline.
3. Analysis of business plans and financial information including management and annual accounts and financial projections and review organisations’ current and potential social impact.
4. Identification of risks attached and any mitigating factors and reach sound and considered judgements about the viability and suitability of proposals/ applications.
5. Approach key stakeholders, e.g. co-investors/funders, local authorities, Commissioners, [potential] Delivery Partners, to establish an independent view of the applicant and their plans.
6. Make clear and constructive recommendations, in written reports for decision-making by Committees / panels and through presentations at meetings.
7. Establish and maintain relationships with support providers on investment readiness and other funds, ensuring that they are provided with accurate and consistent information and guidance.
8. Prepare all Grant offer, documentation and ensure this accurately reflects the agreed offer and ensure all payments due under agreed investments are reviewed, progressed and authorised in line with procedures.
9. Provide constructive feedback and signposting to applicants (successful and unsuccessful).
10. Act as the primary point of contact for all communications with your caseload of recipients.
11. Help develop solutions and ensure ‘business requirements’ are correctly defined and support implementation of new projects and initiatives.
12. Represent SIB at external events, ensuring all communications are professional and in line with SIB’s values.
13. Manage customer complaints in a professional and responsive manner.
14. To adopt our continuous improvement and learning ethos.
15. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
16. To support and contribute to the implementation and delivery of SIB’s strategy.
17. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
18. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
· Experience of managing relationships with grant investees.
· Ability to analyse and make objective judgements based upon complex written and financial information.
· Experience of assessing and managing Grant applications.
· Experience of appraising organisations’ business plans, investment propositions, growth strategies and capabilities.
· Good negotiating, influencing and problem-solving skills.
· Excellent written and oral communication skills that can be adapted for a variety of audiences.
· Ability to work using own initiative, manage own workload, be a self-motivator and able to make informed decisions with minimum supervision.
· Good knowledge of due diligence processes.
· Good knowledge of the issues facing community-based organisations.
· Commitment to equalities and customer care.
· Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
· Commitment to equality, diversity & inclusion.
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting people affected by Parkinson’s. You’ll provide high quality operational support in the team that exists to provide an excellent volunteering experience for the incredible people who freely give their time to support the Parkinson’s community.
What you’ll do:
- Provide high quality administrative support for the team under the direction of the Operations Manager;
- Respond to volunteer queries and provide support as and when needed;
- Assist in the production of materials and and resources and ensure they are disseminated appropriately;
- Assist colleagues with the recruitment and on-boarding of volunteers including learning opportunities;
- Carry out the daily administration associated with the volunteer management system (Assemble) and support volunteers in their use of the system;
- Maintain volunteer records as required;
- Process, upload and send content, news, adverts, email, and updates on Assemble and to other platforms as required;
- Liaise with the content team for the design of promotional materials;
- Support with volunteering learning and development, including liaising with suppliers, creating materials and completing training administration.
- Gather and collate feedback on key areas of the team’s work
What you’ll bring:
- An understanding of volunteering and the value it brings to individuals and the community
- A commitment to providing great service standards to volunteers and colleagues
- Strong administration skills and experience
- Strong planning and organisational skills, with the ability to get things done in a timely manner
- Ability to work with volunteers as equal partners
- Strong IT skills, with the ability to pick up new systems quickly and use digital systems to work collaboratively
- Experience of adhering to GDPR and wider data protection requirements
- A friendly and approachable manner with the ability to quickly build and maintain strong working relationships
- Your creative approach and ability to overcome obstacles to get things done.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.
The Director of People and Operations will be at the forefront of implementing our commitment to excellence as we grow. Having transitioned from a £2m to £3m charity in recent years, growing from 30 to over 60 staff, with all the resulting complexities to teams, systems and processes, this position offers an exciting opportunity to lead and develop the charity’s HR, finance, workplaces, IT and governance functions, including line management responsibilities. With a head for excellence, excellent interpersonal skills, and a heart for social change, this position will ensure the smooth and efficient running of XLP, whilst also leading on our Equity, Diversity & Inclusion work, and shaping organisational culture. The successful candidate will report directly to the Chief Executive Officer (CEO) and will sit on the XLP Executive Team, alongside a Director and a Deputy Director of Youth Work, and a Director of Fundraising and Comms.
The primary objective is to develop and support a culture of outstanding performance across XLP, and to ensure an excellent working environment and a well-supported team. In parallel, the role-holder will develop the operational processes, policies, and systems necessary to support an effective, impactful growing organisation. It focuses on supporting and developing our workforce and providing the infrastructure that enables all of XLP’s services and activities to operate in an impactful way.
To this end, we seek an organisational leader with the ability to develop the culture, people and processes and to efficiently deliver excellence across XLP. While this role requires an individual who is highly numerate and commercially minded, you will not need to be a trained accountant.
We’re keen to increase the diversity of our Executive Team and Senior Management Team. We particularly encourage applications from women and from Black, Asian and Minority Ethnic candidates.
About You
Key Skills:
- Experience of working in senior leadership in an organisation at least of similar size and complexity and a track record of seeing strategic vision become a reality.
- Experience in project and/ or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence.
- Strategic thinker, who is able to grasp detail, with an ability to translate ideas into strategies and deliverable outcomes.
- Experience of leading an HR function within an organisation, including development and management of HR systems and processes.
- Experience in building, developing, managing and leading teams effectively, focusing on results delivery.
- Substantial experience of strategic project design, development and evaluation.
- Demonstrable project management skills and experience of delivering multiple concurrent programmes, with a track record of successful delivery.
- Experience in finance.
- Excellent interpersonal and communication skills (verbal and non-verbal), which inspire confidence, contribute to and further a culture of excellence.
- Organised, flexible, agile and responsive, with a focus on results.
- Ability to develop and critically analyse systems and processes to ensure they are as effective and efficient as possible.
- Ability to maintain confidentiality.
Useful if you have:
- Experience of the youth work/charity sector;
- Experience of leading on budgets. .
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 12th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
The Esther Project (TEP) Lead is responsible for the development, implementation and running of The Esther Project, management of the TEP Team and for the development of our network and partnership work.
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Key responsibilities:
Outreach: The Esther Project
-
Implement strategy for development of The Esther Project
-
Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to
-
Review risk assessments and safety plans for outreach
-
Ensure all outreach materials and resources are up to date and available for staff and volunteers
-
Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team
-
Keep an up-to-date record of all visits on Lamplight, and any further actions needed
-
Manage Monitoring and Evaluation of TEP
-
Oversee management and support with delivery of TEP workshops
-
Oversee in-house counselling process and monitoring
-
Line management of TEP Outreach staff inc monthly supervision
-
To host monthly TEP Team meetings
-
Assist in the training of all staff and volunteers forTEP
-
Act as Yada’s First Aider (training provided)
Network, Training, Research & Learning
-
To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry
-
To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities
-
Attend monthly partner drop-ins across coastal West Sussex
-
To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team
-
Represent TEP at partner meetings e.g. Arun Drug Harm Reduction meeting
-
Support monthly review of Yada policy in relation to TEP
-
Support outreach work with local Police
-
Support Yada partnership development with Sussex Police
-
With the Operations Manager, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and Pan Sussex Sexual Violence/Abuse (SVA) meeting
TEP Volunteer Coordinator
-
To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely
-
To manage TEP volunteer rota for netreach
-
To advertise new posts and oversee the selection process
-
To take a lead on interviews and follow up of applications
-
To liaise with Yada Operations Manager to ensure DBS checks are up to date
-
To run and manage TEP volunteer induction process
-
Support development and regular review of the volunteer policy
-
To offer regular training and supervision for TEP volunteers
Other Duties
-
To support the Yada Operations Manager with strategy and the development of Yada
-
To attend monthly team meetings and be an active member in decision making for Yada’s future
-
To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports
Please send a CV and cover letter, addressing the job description and person specification, by midnight on Thursday 18th July 2024. Initial interviews will take place during the week commencing Monday 22nd July 2024.
About Us
Barnham and Eastergate Community Trust is a Charitable Incorporate Organisation (CIO). The objectives of the Trust are to establish and run community hall and recreation facilities to promote for the benefit of the inhabitants of the Parish of Barnham and Eastergate the provision of facilities for recreation or other leisure time occupation of individuals who have need of such facilities or for the public at large in the interests of social welfare and the object of improving the conditions of life of said inhabitants.
Are you a self-motivated individual with experience of managing successful business/charitable development?. If so then this new role in our organisation might be the opportunity one for you to consider. Flexible working hours, including some weekend working, plus the ability to work from home occasionally are on offer. We are looking for someone with experience of developing business plans, manging and monitoring financial forecasts and with extensive staff management experience. In addition the ability and experience of specific project delivery, unlocking funding opportunities in a not for profit, community led industry is desirable.
Main Aim of the role
• A developmental and leadership role which will be a high profile in the community which will:
- Deliver a Business Plan based on a Strategic Plan, Fundraising Plan and annual budget
- Demonstrate that the Business Plan has the commitment of BECT staff and is fully funded from income reserves and fundraising
- Demonstrate that BECT is meeting all of its social enterprise objectives
- Continue to develop the established strategic partnership with Barnham and Eastergate Parish Council
• Recruitment and management of all staff, including annual appraisals and pay reviews
• Build relationships with key stakeholders in the community
• Build an effective working relationship with the Chair of the Board of Trustees and other Trustees
• Maintain a system of governance through working with the Secretary and Finance Officer of the Trust
• Provide regular reports to the Board of Trustees
• Ensure the organisation’s staff and volunteers are focused on achieving the aims of the Trust
• Monitor potential sources of grant funding and where appropriate submit bids
• Manage and support the Hall Manager’s in obtaining best value for money in terms of contracts for the operation of the two Halls.
• Ensure the Licence to Operate agreement with Barnham and Eastergate Parish Council for Barnham Community Hall is managed on an ongoing basis through liaison with the Clerk to the Parish Council.
In your covering letter please briefly explain how you meet the key elements of the Personal Specification that can be found on the Job Description
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chichester District Foodbank is a vibrant and ever-evolving community project which provides emergency food to over 9000 local people every year. We are looking to employ an Office Manager for 37.5 hours per week at £28,000 to £30,000 per annum.
As the Office Manager you will manage the overall running of the Foodbank office/building, including overseeing HR, implementing policy and procedures, including Health and Safety, maintaining administrative processes, managing stakeholders, serving the trustee board, and working closely with staff in the implementation of events and projects.
Responsibilities
As the Office Manager you will be responsible for managing the overall running of the Foodbank Office/building and administrative processes.
The postholder will do this by:
-
The first point of contact for clients and stakeholders on the Chichester District Foodbank main telephone or central email, dealing with initial enquiries and referring them to relevant member of staff when appropriate.
-
HR – manage the HR dashboard, Breathe HR, prompting managers to complete appraisals and regular one-to-ones, managing policies and supporting managers in the recruitment of staff using platforms such as ‘Indeed’.
-
CRM – main point of contact for Salesforce, creating templates and providing reports, prompting staff to keep contacts up-to-date, data cleaning etc.
-
Stewardship of regular and one-off donors, acknowledging receipt of donations, encouraging Gift Aid signup, and sending letters of thanks on behalf of the CEO.
-
Supporting the Operations Manager with volunteer recruitment admin where necessary.
-
Responsible for building management including liaising with utility suppliers and taking responsibility for health and safety in the Chichester District Foodbank offices and centre.
-
Responsible for equipment management, keeping an up-to-date asset list, liaising with suppliers and contractors, making sure all staff have equipment needed to complete their work i.e. phones systems, laptops, and mobile phones.
-
Responsible for procuring office supplies, including stamps.
-
Responsible for IT systems including Office 365 and Google drive, ensuring intellectual property is secure, staff have relevant access and corporate assets can be accessed by all.
-
Managing Chichester District Foodbank events, managing correspondence with event attendees, procuring event equipment and volunteers. Ensuring event information is communicated accurately and timely across all channels in collaboration with the Communications Officer.
-
Oversee community collections and collection boxes/buckets – making sure that we adhere to fundraising regulations and licences, counting, and banking money and thanking relevant organisations.
-
Manage organisational policy reviews and development.
-
Manage the Chichester District Foodbank office volunteers including the tech volunteer who provides IT support.
-
Responsible for creation and development of a Chichester District Foodbank archive.
-
Lead on data protection /GDPR.
-
Support CEO and Trustees by setting up meetings, providing agendas, board papers and minutes, booking venues and refreshments, whilst maintaining confidentiality.
-
Support internal communications as directed by the CEO.
-
Provide occasional management support for foodbank sessions when the Operations Manager is unavailable.
PERSON SPECIFICATION:
Personal qualities
The postholder will:
-
Have leadership and team management skills.
-
Be organised, self-motivated and able to manage their time.
-
Have excellent communication skills.
-
Have problem-solving and decision-making abilities.
-
Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs.
-
Be able to work unsupervised and under pressure.
-
Be technically proficient, experience of a CRM system is desirable.
-
Knowledge of Human Resources practises.
If you are a detail-oriented individual with a passion for organisation and team leadership, we encourage you to apply for the Office Manager position. Join us in a fast-paced environment where your skills will be valued and developed.
BENEFITS OF WORKING WITH US:
People are the most important asset that Chichester District Foodbank has – without our people we could not achieve any of our goals.
Personal development program
Continuous personal development is actively encouraged and training opportunities explored.
Pension
The charity contributes 3% of an employee’s annual salary to a pension scheme. Staff contribute 5% of their annual salary.
Holiday entitlement
25 days plus bank holidays. You will be gifted extra days to cover the Christmas week.
Commitment to safeguarding
Chichester District Foodbank takes the safety of everyone within the charity very seriously and expects that everyone will work within Chichester District Foodbank’s safeguarding policy.
Candidates must send a CV and a covering letter.
Candidates must have the right to work in the UK
Working to end poverty and hunger in Chichester District
The client requests no contact from agencies or media sales.
Join Our Vibrant Team at Manchester Metropolitan University.
Are you a dynamic and ambitious individual looking to kick-start your career? Look no further. Manchester Metropolitan University, one of the largest universities in the UK, is seeking a Development Operations Assistant (Database Assistant) to join our forward-thinking Development and Alumni Relations (DAR) team.
About Us
At Manchester Met, we're not just an institution; we're a community. Nestled in the heart of a bustling city, our roots trace back to the early 19th century when we were established to empower local people through education. Today, we continue to play a vital role in our global city, enriching the lives of our students, colleagues, and the wider community.
Why Join Us?
- Exciting Office Environment: Our modern office space is just a stone's throw away from Oxford Road Station. With a convenient location, you'll have easy access to public transport and all the city has to offer.
- Flexible Work Schedule: We believe in work-life balance. You'll usually spend two days a week in the office, allowing you to enjoy the best of both worlds.
- Impactful Work: As a Development Operations Assistant, you'll contribute directly to our strategic goals. From gift processing to database management, your role will shape the future of our alumni relations and fundraising efforts.
- Professional Growth: Join a team that values your growth. We'll support your development and provide opportunities to learn and thrive.
Your Role
As a Development Operations Assistant, you'll:
- Assist in delivering our strategic priorities by providing administrative and database support.
- Manage sensitive personal and financial data within our CRM database (Raiser's Edge NXT).
- Contribute to alumni volunteering initiatives and enhance student success through fundraising efforts.
Qualifications
- Strong organizational skills and attention to detail.
- Familiarity with database work (experience with Raiser's Edge NXT is a plus).
- Excellent communication skills.
Ready to be part of something bigger? Apply now and help shape the future of Manchester Met.
Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.
We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.
Hybrid working is offered for this role. The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.
Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.
Director of Finance & Operations
Fantastic opportunity to play your part in facilitating peace in areas affected by war and conflict. This well regarded international development charity whose mission is to prevent violent conflict and build safer lives are looking for a Director of Finance and Operations. The Director of Finance & Operations will support the CEO to develop the financial and operational strategy. The role will ensure financial sustainability, enhance resource management efficiency, optimise business processes and controls as well as mitigate risk whilst adopting a continuous improvement mindset.
Detailed responsibilities of the role will include;
- Provide strategic leadership on financial strategy and management
- Advise and support the CEO and Board on all financial matters, including risk management
- Oversee the organisation's finance systems, policies, and processes
- Oversee global operational activities, such as insurance, procurement, ICT systems and relevant policies and procedures, ensuring alignment with organisational goals and maintaining global impact
- Oversee global security efforts, encompassing physical and cyber aspects, to safeguard organisational assets and data
- Provide inspirational leadership to foster the development of high-performing teams guided by strategic objectives and a shared sense of purpose
- Manage a team of approximately 7 staff
In order to be successful in the role, we are looking for successful candidates to demonstrate formal accounting qualification (ACA/ACCA/CIMA), extensive experience of financial management gained within a multi country international charity setting (including the complexities of managing funds in areas of conflict) as well as the gravitas to operate with credibility to advise the Board.
Flexible hybrid working arrangements are offered. This role can be based out of London or remotely if you live in a country that the organization has a presence.
This is an exciting opportunity to join the Ancient Tree Forum, a charity whose vision is for the UK’s ancient and other veteran trees, their wildlife, and their heritage and cultural values to be safeguarded now and in the future.
We are recruiting a Finance Officer to undertake all operational finance activities and tasks in our small, friendly and flexible environmental charity.
The ideal candidate will: perform all finance tasks for a small busy organisation, support the Operations Manager with preparation for reporting to funders, governance meetings and the annual reporting cycle and liaise with a wide range of people by email and phone in a professional manner.
The successful applicant will be able to work well in a small team, demonstrate personal resilience, a flexible approach to work, have a commitment to ongoing personal finance development and a commitment to diversity.
The post is offered at 12 hours per week, working from home and involves very occasional travel, on a permanent contract subject to completing the probation period. The basic leave entitlement is 25 days plus public / bank holidays (pro rata).
Please note: we can only employ people currently resident in the UK.
To apply
Please see our website for the job description, application form and equalities monitoring form.
The closing date for applications is midnight on Monday 15th July 2024.
Interviews will be on Wednesday 31st July by Zoom.
The client requests no contact from agencies or media sales.
We are looking for an Airdesk Operations Coordinator as we expand our Airdesk Team at The Children’s Air Ambulance (TCAA). This exciting role is essential to TCAA, being the first point of contact when our specialist NHS teams task our helicopters!
Reporting to the Airdesk Team Leader, you will primarily be based at Coventry Airport, with occasional travel to other operational sites. This is a full time role (average of 40 hours per week) with the service operating 7 days a week, 365 days per year, working on a rota covering up until 2am. The role attracts an initial salary of £25,750-£27,810.
The Airdesk Operations Coordinator will be responsible for the effective tasking and dispatching of our aircraft when a request for service is received. The Airdesk Operations Coordinator will be the first point of contact for our NHS Clinical Partner Teams and responsible for managing all aspects of a mission from initial request through to mission completion, making the abilities of being able to work under pressure and multitasking essential requirements of the role. You must possess a high attention to detail and level of accuracy along with having a positive and motivational outlook.
Alongside providing outstanding service to our patients, NHS Clinical Partner Teams (CPT) and flight crews you will be required to provide other administrative support to the Airdesk Team Leader and Head of Operations.
This position would be ideal for those who have previously or currently working in an Emergency Operations Centre (EOC) or a Control Room (ie Ambulance, Police, Fire, etc) .
If you believe you meet the skills required and want to make a difference by supporting our lifesaving charity, ‘Click HERE to find out more about the role and for the person specification and apply now!
Due to this opportunity being extremely unique, it is likely that we will receive a high number of applications, it is possible that the advert will be closed earlier that the date advertised.
Please note that we reserve the right to close this role early.
This role is subject to a DBS Check.
Dates:
Closing Date: 17th July 2024
Interviews: 25th July 2024 (Rugby). This is a fixed date and the interviews will be in person.
If you thrive in a fast-paced environment, enjoy working in a collaborative team setting, and want to make a real difference in people's lives, then we want to hear from you. Join us at TCAA and be part of a team that's dedicated to saving lives every day. Apply now to start your rewarding career journey with us!
Location: Coventry
Contract: Permanent, Full time
Salary: Up to £27,810
REF-214 896
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital. MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film.
MediCinema Manager (Band 3)
Reports to: National Cinema Manager
Manages: Deputy Manager (in due course), nurses and volunteers
Location: Alder Hey Children’s Hospital, Liverpool
Terms: 35 hours per week (5 days)
Salary: £34,749
Benefits: 27 days annual leave, plus bank holiday equivalent, + 5% employer pension contribution
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.
Our cinema-based health programmes make a real impact during challenging times, shown by our regular feedback surveys from attendees.
· 99% agree MediCinema makes a positive difference to their hospital experience
· 93% agree MediCinema reduces stress and anxiety
· 90% agree MediCinema supports mental health and helps people cope
· 88% agree MediCinema helps support recovery
· 55% agree MediCinema helps to reduce pain
MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.
Alder Hey Children’s Charity
We are working in partnership with Alder Hey Children’s Charity to bring a brand new MediCinema to Alder Hey Children’s Hospital in 2024. The Alder Hey Cinema Manager will be an employee of MediCinema, but the role will be funded by Alder Hey Children’s Charity.
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families they care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of their amazing young patients. This includes the funding of specialist medical equipment to ensure brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety for young patients. They also fund a range of programmes and special projects such as ward musicians, their on-site magician and the play specialists they have on every ward.
The Role
We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital.
The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Alder Hey Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local roll out of any new type of screenings we embark on, such as our Applied Screening initiative.
- Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the MediCinema at Alder Hey, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Applications should be your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
Please note applications will be anonymised.
Closing date for applications: Midday, 8th July 2024
Interviews: w/c 15th July 2024
MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any adjustments in the interview process please let us know.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/image001_2018_12_22_09_39_46_pm.jpg)
The client requests no contact from agencies or media sales.
The vacancy
Who are we?
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life.
Our structured programmes of volunteering, physical and skills-based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.
Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.
Through our current five-year strategy Youth Without Limits, we are working to ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.
What is the role?
This a 12 Month Maternity contract.
Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.
While managing these relationships, across your portfolio area in Teesside, you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.
You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What are we looking for?
We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.
You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
We are looking for someone who has a positive outlook and who will actively contribute to our team.
The role will be mixture of home based and field based. The successful application should live within, or very close to, the portfolio area of Teesside with a full driving/motorbike licence and access to a vehicle.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays, paid director days, volunteering hours, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. (based on 35 hours).
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is Midnight on Sunday 7th July 2024.
Successful applicants will be invited to attend an interview during the week commencing 15th July 2024. Interviews will be held in person, venue TBC.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.
Communication and Operations Officer
Orangutan Foundation, founded in 1990, has a unique and diverse approach to orangutan conservation. Orangutan Foundation operates its own programmes in Central Kalimantan, Indonesian Borneo and our work is carried out by a team of dedicated Indonesian staff. We work in partnership with The Indonesian Ministry of Environment and Forestry. We place a strong emphasis on capacity building of key stakeholders who include local communities, local NGO’s, local business and regional government. With their inclusion comes conservation success and sustainability.
Our Mission
A future for Orangutans, Forests and People - saving orangutans by protecting their tropical forest habitat, working with local communities and promoting research and education.
Communication and Operations Officer Role
The Communication and Operations Officer will play a key role in the smooth day-to-day running of the Orangutan Foundation’s UK office and in raising the profile of this international conservation charity. Working as part of a small team, reporting directly to the Director and working closely with the Finance Manager, this multi-dimensional role requires a motivated and proactive individual, who can manage their own workload and has excellent organisational and time-management skills.
Responsibilities (but are not limited to):
1. Develop and grow digital online content. Create digital communications and develop social media content, create website blogs, monthly e-news and members’ biannual newsletter. Manage annual online appeals ie The Big Give
2. Work with the Director and Finance Manager to deliver exceptional member and donor stewardship
3. Maintain and update the charity’s website and online shop. Process shop orders, adoptions and donations from various online channels
4. Respond to enquiries of supporters and members of the public
5. Ensure the charity’s database is kept up to date and accurately maintained
6. Attend charity events as and when required
Essential experience and requirements:
1. Educated to degree level
2. Excellent written communications skills
3. Ability to create compelling digital communications about the Orangutan Foundation’s conservation field programmes
4. Knowledge of wildlife conservation
5. Strong interpersonal and presentation skills
Desirable experience
1. Experience using Canva, InDesign or similar
2. Experience using Squarespace, WordPress or similar
3. Experience using Adobe Photoshop
4. Collating and analysing website/social media analytics
5. Willingness to work occasional weekends or evenings
This is a full-time role with a starting salary of £28,000 and 22 days holiday per annum (plus office closure between Christmas and New Year). This position is initially based in the London office with the potential for hybrid working. Applicants must be UK residents or be legally permitted to work in the UK.
Interviews to be held week beginning 29th July. Please note that we will only contact successful applicants.
The client requests no contact from agencies or media sales.
Are you an enthusiastic and organised programme manager, with experience of working closely with research institutions and/or on learning projects? Have you managed research grants and programmes before, for at least 2 years? Are you keen to work in the international development sector with a leading consultancy company?
If so, please read the job description below:
The primary focus of the role is the day-to-day management of various donor contracts which have a learning and research focus. These contracts currently include both governmental and private foundation contracts. The Programme Manager will oversee the delivery of programmes, coordinating budgets, workplans, consultant management, and administration.
The Programme Manager will be assisted in this by a Project Officer, and will work closely with the Operations Manager, to whom they will report (currently based in the UK). The Programme Manager will work closely with teams of consultants based globally, research institutions also based globally, and also liaise with the Gender and Social Development Head of Practice (currently based in the UK).
Please don’t apply unless you have the right to work in the UK, Cyprus or Kenya.
Please do not apply unless you fulfil these essential specifications needed for the job