Operations Jobs

We are looking for an experienced, hands-on Head of Finance who is dedicated to advancing our financial management capabilities and ensuring the sustainability of our operations.  Reporting to the Director of Finance and Operations the Head of Finance will play a critical role in overseeing the day-to-day financial operations of the FSRH.  You will be responsible for budgeting, forecasting and reporting ensuring compliance with relevant regulations and providing strategic financial guidance to other members of staff across the organisation.  You will also have an interest in leading and developing staff by fostering a positive and productive work environment.

If you have a background in finance, a keen eye for detail and the ability to lead and develop a small team, we want to hear from you.

Job Title: Head of Finance

Job Type: Permanent

Hours: 28 hours per week (35 hours FTE)

Department: Finance and Operations

Salary: £40,040 pa pro rata (£50,050 FTE)

Reports to: Director of Finance and Operations

Location: Hybrid – FSRH Office (London Bridge) and home working

The role, you will:

• Partner with our senior leadership team and department heads to develop financial plans, budgets, and forecasts that align with organisational strategy
• Analyse financial performance, identify trends, and communicate insights to non-financial stakeholders
• Support business planning by modelling financial scenarios and evaluating investment opportunities
• Lead monthly departmental financial reviews, highlighting performance against KPIs and recommending corrective actions
• Develop costing models to enhance understanding of product/service profitability
• Optimise working capital management and work with the FSRH Investment Advisers to maximise financial returns
• Identify process improvements to increase operational efficiency
• Lead on the preparation of the annual accounts and liaison with the auditors
• Support the Finance, Risk and Investment Committee
• Manage and develop the Finance and Membership Officer providing guidance, support and opportunities for professional growth
• Make returns to all statutory bodies

You will have:

• Proven experience working in a finance business partner role; working with senior management to develop financial strategies to support organisational goals
• Strong commercial acumen and business understanding
• Knowledge of management accounting systems and financial software
• Strong knowledge of financial regulations and accounting principles
• The experience to lead and manage a small team, with a strong focus on staff development
• Advanced Excel skills and experience with management accounting and financial systems
• Excellent communication and interpersonal skills
• The ability to translate complex financial concepts for non-financial audiences
• Experience of day-to-day financial management

You will be:

• Qualified or part qualified accountant (ACCA, CIMA, ACA or equivalent)
• Educated to degree level in finance, accounting or equivalent by experience

NB:  In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• IVF and fertility leave and pay, Menopause Support
• Enhanced maternity, paternity & adoption pay

To Apply

A full job description can be found on our website

Deadline for applications is 17 April 2025 at midday

Interviews will take place in person at the FSRH Office in London Bridge, FSRH, 10-18 Union Street, London SE1 1SZ on 22 & 24 April 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Letchworth Foodbank is seeking an exceptional part-time Charity Manager to lead our organisation.   Our mission is the prevention or relief of poverty in our area by serving the needy in Letchworth, Hitchin and Baldock.  Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.

As an organisation relying entirely on grants and donations, we face challenging hurdles to maintain and grow our income base in order to meet the increasingly complex needs of our clients.  Our strategy is not to stand still but to increase our reach and impact and we require a Charity Manager that shares our ambitions and has the capability to drive our strategy forwards.

We are a volunteer-based organisation with over 75 active volunteers supporting the breadth of operations from warehousing to client facing distribution centres.  We also work closely with local social care institutions and authorities on both funding for the Foodbank and ensuring our support for the needy helps them get back on their feet on a sustainable basis.  The Charity Manager will lead our volunteer team as well as engaging with the institutions and authorities that we work with to achieve our mission and implement our strategy.

The Charity Manager will be a leader driven by our mission, with empathy for our clients and the volunteers they will lead and possessing the skills to deliver our strategy with the support of the organisations and institutions we work with.

Further details of the position are provided in the attached job description.

We're Hiring! Join Brent Food Bank and Make a Difference!

Brent Food Bank is on a mission to prevent and relieve poverty in our community, offering emergency food assistance with dignity and respect. As we celebrate our first year as an independent charity under the Trussell Trust umbrella, we’re looking for a dynamic leader to drive our next stage of growth!

The Role:
We need a passionate and experienced leader to take the helm, managing our operations team (3 paid staff 60+ amazing volunteers), and helping us build a stronger, more impactful food bank.

The foodbank manager reports dirctly to thair of trustees. 

✅ What We’re Looking For:

• Strong leadership skills with a track record of success
• Excellent communication & organisational abilities
• Experience in financial control, fundraising, and business development
• A collaborative, accountable, and improvement-focused mindset

At Brent Food Bank, we’re committed to equality, diversity, and inclusion—welcoming applicants from all backgrounds.

Want to be part of something bigger? Apply today and help us break the cycle of poverty and reduce social isolation in Brent!

You’ll be at home, working online, recruiting and interviewing new volunteers, pulling teams together, planning and strategising systems to support our amazing volunteers.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence. You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

• At least 3 years’ experience of volunteer management.  We’re particularly looking for experience with online recruitment and management of volunteers.
• Experience of establishing new volunteering and training systems, so you can help us scale up operations.
• An understanding of best practice and the regulations around volunteering.
• Thorough understanding of safeguarding practices and issues.  The postholder will be the safeguarding lead in this role.
• Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.
• Strong writing and presentation skills.
• Experience of working within voluntary sector.

Desirable

• Experience of working with local groups and/or working with a membership organisation.
• Experience of organising volunteer events.
• Experience of using a CRM or volunteering management system.
• It would be great if you stammer, but not essential.

Soft Skills

• Leadership
• Self-starter
• Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

We expect to recruit from our members and from the community of those who stammer or those who support people who stammer (speech & language therapists, family and friends).

• Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead. 
• Work with the service managers to review training and update training modules.
• Ensure there is appropriate training, support, supervision and acknowledgement for volunteers and ensure processes comply with the charity’s values
• Research and write volunteer policies and procedures, including risk assessments.
• Support and recruit volunteer community leaders for our groups and networks; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders.  Longer term, put a funding case together to support a training weekend for community leaders.
• Keep records on which community groups are active and identify areas of need and feedback mechanisms.
• Work with Content & Communications Lead to produce regular mailings and volunteer recruitment campaigns.
• Keep up to date with legislation, best practice and policy related to volunteering and make any necessary modifications to accommodate changes.
• Maintain the database of volunteers and ensure all volunteers are registered members.
• Manage budgets and resources, including the reimbursement of volunteer expenses.

PLEASE NOTE

This is a hybrid role, and all staff are expected to attend team meetings, held in London, every 6-8 weeks.
Candidates need to be based within mainland UK as they will be expected to attend in-person staff meetings and visit local groups.   
Previous candidates need not apply.           

INTERESTED?

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. We need:

1. A CV.

2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. Applications without a cover letter will not be accepted.

Deadline for applications 23rd April.

TIMETABLE

Ongoing Short one-to-one Teams informal chats will be offered to long-listed candidates in the first instance with the CEO, so if you can, get your application in before 29th April. Following this, candidates will be shortlisted for a panel interview via Teams. 

Tues 29th April 1st Panel Interview (online)

Thurs 1st May Meet the staff (online): If you reach the 2nd round you will get the chance to meet the staff team and get a feel for the people you’ll be working with. 

Fri 9th May 2nd Panel interview, in person, London.  Those attending the 2nd panel interview will be expected to prepare a short presentation.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We have an ambitious aim for our services to reach everyone with blood cancer, regardless of circumstances, and support them to find the confidence and knowledge they need to be able to navigate their cancer to give them the best possible chance of surviving blood cancer.  

We’re looking for an experienced leader in the health information and support field who will match and push us beyond our ambitions, driving service delivery teams to maximise our digital and offline product development, one-to-one specialist service delivery, and community peer support to ensure we can provide the most valuable services to all those who need it, when they need it most.

Expected travel for this role is approximately 2-4 visits to our London Office per month.

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

We welcome applications from applicants that wish to work part time, minimum of 28 hours per week. Please state this in your cover letter before submitting your application. 

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.

You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.

You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.

As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.

Key responsibilities

CRM:

• Own the development and administration of our Salesforce system.
• Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
• Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
• Ensure data quality and integrity within Salesforce.
• Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. 
• Evaluate technical solutions in terms of meeting business requirements. 
• Develop reporting within Salesforce. 
• Answer staff queries and ad hoc requests.

Systems Management:

• Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
• Ensure effective knowledge management across our internal systems.
• Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
• Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
• Maintain and develop our data warehouse.
• Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
• Aid the development of a culture of data literacy and data-driven decision-making across Impetus.

Person specification

Essential:

• Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
• Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
• Experience working with agencies and partners.
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
• A proactive and solutions focussed approach.
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
• Strong project management skills.
• Ability to work independently and use initiative to manage a busy and varied workload.
• Strong attention to detail with a clear and diligent working approach. 
• Experience with MS Office suite.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Salesforce certification.
• Knowledge of and experience with some of our other core systems:
  • PowerBI (or similar visualisation tools)
  • Google Analytics
  • Snowflake (or similar data warehouses)
  • Fivetran (or similar ETL tools)
  • Xero (or similar Finance tools)
  • Canto  (or similar Digital Asset Management systems)
• Knowledge of T-SQL.
• Experience with cross-system automation tools e.g. Zapier, Power Automate.
• Experience in delivering cross-organisational training.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 15 April 2025.

Interviews

First round interviews will take place: 23 April 2025.

Second round interviews will take place: 01 May 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

ABOUT US – THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

OUR VALUES

• Awareness and personal responsibility.
• Diversity, equality, inclusion and anti-discrimination.
• Kindness and respect for each other and the space we cohabit.
• Collaboration and community: every person matters and so does the collective.

Ready to make a difference? Join us!

We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.

✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways

✔ deliver a diverse role with opportunities to grow as a professional

✔ join the Gestalt Centre, a beacon of excellence in the therapy world

✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives

✔ flexible working and hybrid with home working and convenient office location when you’re in the office.

ABOUT THE ROLE

FINANCE MANAGER JOB DESCRIPTION

Role Purpose

The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.  

As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.

Main Objectives

• Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations. 
• Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
• Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
• Lead on enhancing procedural efficiencies and streamlining in finance operations.
• Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
• Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
• Manage and support the Finance Manager and Bookkeeper.

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES

The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.

Financial Planning

• Lead on financial planning, budgeting and forecasting.
• Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
• Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.

Financial Management

• Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
• Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
• Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.  
• Prepare quarterly management accounts and reports for decision-making and planning.
•  Advise on and manage investments and cashflow.

Governance: Policies, procedures and financial controls

• Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
• Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
• Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
• Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
• Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.

Accounting

• Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
• Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
• Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
• Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.

Payments and Payroll

• Manage effectively payroll, tax and pension submissions, banking and associated procedures.   
• Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
• Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.

Contracts Management

• Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
• Prepare and issue employee contracts (working with the CEO/HR).

Support service delivery

• Calculate and prepare courses fees and other financial information for reviews and to support decision-making
• Liaise with students to offer and manage payment plans
• Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
• Support the integration of financial and operational systems.

People Management

• Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
• Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.

ABOUT YOU

PERSON SPECIFICATION

Qualifications and experience  

• Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
• Minimum 3 years relevant financial management experience working with a charity/not for profit.
• Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
• Sound knowledge and experience of leading and managing the audit process.
• Thorough practical up-to-date understanding of management accounting principles and techniques.
• In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
• Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
• Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
• Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
• Good experience with organisational realities, challenges and opportunities in the charity sector.
• Experience of working well within a multidisciplinary team (desirable).
• Experience facilitating or leading change and growth (desirable).

Qualities

• Awareness of self and others alongside a learning and growth mindset
• Leadership and management with kindness, integrity and collaboration
• Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
• Proactive dynamic leadership and project management skills and ability to apply big picture thinking. 
• Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills. 
• Ability to be flexible and adaptable in a dynamic organisation.
• Ability to receive and provide feedback, learn and grow as a professional
• Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
• Ability to work under pressure and to tight deadlines.
• Passion and commitment to the Gestalt Centre values, work and direction
• Commitment to equality, diversity, inclusion and anti-discrimination.
• Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
• Competency using MS Office, email, online platforms and learning management systems

The role:

As Head of Estates & Capital Projects, you will play a vital leadership role in the strategic management and development of our historic and high-profile site on London’s Bankside. With a focus on long-term sustainability, accessibility, and net carbon zero, you will oversee the Estate Strategy, major capital projects, and operational planning to ensure the integrity, functionality, and future of the Globe’s built environment. Working closely with the new Chief Operating Officer (COO) and senior leadership, you will drive innovation, maintain compliance, and foster an engaging, inclusive, and well-managed estate.

This role is strategy first and operations second, as our established Building Operations Team led by the Deputy Head of Estates & Capital Projects manages day-to-day facilities. Instead, your work will be focused on strategic oversight, major capital initiatives, and aligning estate management with the Globe’s broader strategic goals and values.

The skills:

We are looking for an experienced and visionary leader who can balance operational needs with ambitious strategic planning. The ideal candidate will have:

• Strong expertise in estate strategy, capital project management, and sustainable infrastructure.
• A proven track record of delivering major capital projects on time, within budget, and to high compliance standards.
• Experience working with preservations and complex buildings, ensuring accessibility, safety, and long-term functionality.
• A deep understanding of sustainability principles and net carbon zero planning.
• Strong leadership skills with the ability to engage, inspire, and work collaboratively with senior leaders, consultants, and teams across the organisation.
• Exceptional communication skills to bring teams along on a journey of change, balancing strategic ambition with practical implementation.
• Knowledge of health and safety regulations, compliance frameworks, and risk management in estates and facilities.

The team:

You will be a key member of the Senior Leadership Group, working closely with the COO and other senior leaders across departments. Collaboration will be essential, particularly with:

• The Deputy Head of Estates & Capital Projects, who leads day-to-day building operations.
• The Head of People & Culture, to ensure estate planning supports inclusive and efficient working environments.
• The Head of Strategic Projects, to align estate developments with space usage systems as well as the broader organisational vision.
• The Access Manager and Access team, to embed accessibility into all estate-related decision-making.
• The Theatre and Visitor Operations teams, to ensure smooth integration of estates strategy into the Globe’s productions and busy daily activities.

This is a full time permanent role which will be primarily office based.

The starting salary is £39,000 - £42,000 depending on experience.

The Role:

As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications.

You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. 

This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. 

Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle. 

What we need from you:

As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies.

You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. 

A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. 

We are looking for:

• Experience of troubleshooting and demonstrable problem-solving techniques. 
• A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment. 
• Ability to be office based and travel between SNG sites as needed
• Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services.
• The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations. 

What we can offer you:

As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
•    £450 yearly flexible benefit pot to use against benefits of your choice
•    Flexible working
•    25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
•    A chance to buy or sell holiday as part of our flexible benefits package
•    A generous pension scheme matching up to 12%
•    Life cover as soon as you join us
•    You will be a part of our Recognition scheme 
•    A range of wellbeing discounts including Gym Memberships
 
About us:

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

Temporary Data Executive – C
Location: North London (Hybrid – 3 days in the office, 2 remote)
Pay: £15.38 per hour
Hours: Full-time (35 hours per week)
Duration: 1-2 months
Start date: ASAP
An exciting opportunity has arisen to join a well-established charity in North London as a Temporary Data Administrator. This role plays a key part in supporting the fundraising team by ensuring accurate data management, processing supporter information, and contributing to essential reporting and analysis.
This position would suit someone with strong database experience, ideally with Raiser’s Edge, who enjoys working with data and improving processes. You will play a crucial role in maintaining the integrity of supporter records, ensuring compliance with GDPR, and helping to optimise fundraising operations.
Key Responsibilities:

• Maintain and update the database, ensuring accuracy and consistency of records
• Support with data entry, processing, and data cleansing
• Assist with data imports from various sources using Import’omatic and Raiser’s Edge functions
• Run queries, reports, and analysis to support fundraising and donor engagement strategies
• Work collaboratively to improve data processes and efficiencies
• Monitor and update supporter records, ensuring compliance with GDPR and fundraising regulations
• Provide general database support, including updating training guides and assisting colleagues with system queries
• Assist at fundraising events and campaigns as needed

Essential Skills & Experience:

• Experience working with databases or CRMs (Raiser’s Edge preferred)
• Previous experience in the charity sector, particularly in a fundraising or donor support capacity
• Strong data processing and reporting skills, with proficiency in Microsoft Excel
• Ability to work accurately with large volumes of data, maintaining high attention to detail
• Good understanding of GDPR and data protection regulations
• Strong communication skills, with the ability to work collaboratively across teams

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

I am delighted to be working with an amazing mental health charity in search of a highly organised and proactive Executive Assistant to support the CEO and Director of Finance & Operations in diary management, correspondence, and meeting coordination. This is an immediate start, full-time, London based hybrid role for 2 - 3 months. This role is key to ensuring smooth executive operations and effective stakeholder engagement.
Deadlines for applications are 12pm on Friday 28 March and interviews will be held on the 1 & 2 of April.
Key Responsibilities:
•  Provide high-level executive support, including diary management and email coordination.
•  Act as the first point of contact for internal and external stakeholders.
•  Organise meetings, prepare agendas, take minutes, and track action points.
•  Manage organisational logistics, including team meetings and office supplies.
•  Support effective document and data management.
About You:
•  Proven experience as an Executive Assistant at CEO/Director level.
•  Strong organisational and communication skills.
•  Proficiency in Outlook, Word, Excel, and PowerPoint.
•  Ability to prioritise tasks and work in a fast-paced environment.
•  High attention to detail and discretion in handling sensitive information.
•  A proactive, team-oriented approach with a commitment to diversity and inclusion.

If you are immediately available with the above skills and experience, please apply online today, I would love to have a conversation with you!

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

We are looking for a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community at Emmaus Greenwich. Reporting to the CEO, the COO will ensure that all areas operate efficiently, meet compliance and safety standards, and support the overall mission of the charity. 

Duties and Responsibilities

1. Leadership

• Ensure smooth and efficient operations through strategic and effective operational management.
• Lead and support the Retail Manager, Property & Facilities Manager, and Community Manager in delivering their respective functions effectively.
• Work closely with the CEO, Board of Trustees, and leadership team to develop and implement the organisation’s long-term strategic goals.
• Foster a culture of collaboration, accountability, and continuous improvement across the organisation.

2. Social Enterprise & Retail Operations

• Oversee the Retail Manager in managing charity shops and retail operations, ensuring financial growth and sustainability.
• Develop and implement business strategies to enhance sales, efficiency, and income generation.
• Identify new opportunities for business diversification and expansion within the social enterprise.
• Ensure compliance with retail regulations and best practices.

3. Facilities & Property Management

• Oversee the Property & Facilities Manager to ensure all Emmaus Greenwich properties are well maintained and meet health & safety, compliance, and regulatory standards.
• Develop and oversee maintenance schedules, capital improvement plans, and risk management strategies.
• Ensure effective management of utilities, repairs, and external contractor relationships.
• Oversee security, fire safety, and infrastructure projects.

4. Companion Community & Wellbeing

• Oversee the Community Manager in ensuring a safe, supportive, and empowering environment for companions.
• Work with the team to develop individual progression plans, enabling companions to build skills and move towards independence.
• Ensure that companions are meaningfully engaged in charity operations and social enterprise activities.
• Implement safeguarding policies and best practices for supporting vulnerable individuals.

5. Financial & Budget Management

• Work with the CEO and Finance Manager to oversee budgets, financial planning, and cash flow management.
• Manage financial performance across the social enterprise, facilities, and community services.
• Identify cost-saving opportunities and revenue-generation strategies.
• Ensure compliance with financial regulations, charity governance, and reporting requirements.

6. People Management & Organisational Culture

• Lead and develop the Operations, Property & Facilities, and Community Managers, ensuring high levels of motivation and performance.
• Establish and oversee effective recruitment, training, and performance management processes.
• Promote diversity, equity, and inclusion throughout the organisation.
• Champion Emmaus values and ensure they are embedded in daily operations.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

St Paul’s is a vibrant, dynamic and ambitious church at the heart of the international city of Cambridge, with a vision to be a place of radical welcome and hospitality. The large, adapted church building has become a hub for community activity, encounter and prayer.  St Paul’s is looking for a full-time Centre Manager to play an essential role in the success of our ambitious vision. The Centre Manager will manage the operational life of St Paul’s Church and Community Centre, this includes all areas of its multifaceted life but with a focus on the commercial operations and building and people management

Groundwork has a range of exciting opportunities and we are seeking a highly motivated individual with a passion for engaging communities, supporting people to learn and improving the environment to help drive our programmes forward. 

We are recruiting for a project officer role in Hertfordshire to deliver and project manage an exciting and wide range of community and education projects across the county. 

The role will be delivering a variety of projects in group settings including gardening, outdoor play, river/wetlands, community engagement, climate awareness behaviour change projects and delivery of school-based programmes.  These projects will support participants to improve their health, well-being, knowledge and skills. 

You will require strong communication and organising skills and will be leading practical tasks.  You will be working with different community groups particularly vulnerable people as well as co-ordinating with local partner organisations. 

There is ample scope for innovation and we’ll make sure you’re given all the support and guidance you need to really take your career forward.

Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.

Appointment to this role is subject to an enhanced record check through the Disclosure and Barring Service (DBS).