Operations Jobs

Cause: Health Charity
Role: Senior Data Operations Officer
Working arrangements / Location: Central London - Hybrid
Employment Type: to start ASAP – 18 months Temp
Salary/rate: up to £22.68 an hour - £41,278
Working hours: 35 hours per week

This role is pivotal in supporting the charity’s data and systems transformation programme, ensuring the effective management and maintenance.
 
Key Responsibilities

• Oversee the day-to-day management including licence management, user permissions, and training
• Ensure supporter data, processes, and systems are efficient, high quality, and compliant with relevant regulations
• Collaborate with the CRM Business Analyst to gather requirements for a new CRM and support the implementation of a Super User structure
• Act as a subject matter expert for Microsoft Dynamics 365 and ThankQ
• Maintain and develop training materials for CRM users, ensuring data quality standards are met
• Provide user support, triage tickets, and resolve issues on the service desk platform, Manage Engine
• Oversee scheduled data feeds and troubleshoot issues with the Data Integration Specialist
• Contribute to the Data Quality Programme by developing and standardising data capture and monitoring processes

Skills and Experience Required

• Proven experience in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector
• Experience working with Microsoft Dynamics 365 and structured query language (SQL) Server Management Studio
• Practical knowledge of General Data Protection Regulations (GDPR) and ensuring compliance
• Strong IT skills, including comprehensive knowledge of Microsoft Office and Excel for data manipulation and analysis
• Experience in providing database training, creating processes, and procedures

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Your primary task will be to take on responsibility for managing specific projects such as those outlined below, and to lead on other projects as identified by the Chief Operations Officer (COO). You will be working alongside the COO to provide operational, developmental, and strategic support for the charity, ensuring its continuation, sustainability, and success. You will provide strong communication and organisational skills and ensure systems are in place to facilitate effective co-ordination and functioning of all sections of the charity. You would be expected to work autonomously and be able to meet deadlines. You will actively seek and develop new opportunities for our charity and be able to deputise for the Chief Operations Officer when appropriate, e.g., during annual leave. This includes ensuring all reporting aspects are complete, including liaising with other team members.  

AREAS OF WORK, TASKS, AND RESPONSIBILITIES

Project Management

• Responsible for ensuring robust project management documentation is in place, producing milestone plans and monthly updates, and highlighting any risks.  
• Taking full responsibility for the coordination and delivery of designated projects from start to finish.
• Organising cultivation events, including venue sourcing, booking, and attendee management.
• Organising international trips for clinicians, including: booking flights and accommodation; organising travel insurance; managing visa applications and other necessary paperwork; managing all communications with clinicians.
• Bringing teams to the UK for training visits, including: liaising with hospitals and relevant departments; organising flights and accommodation; managing visa applications and other necessary paperwork, managing all communications with clinicians.
• Coordinating and producing/accessing training videos and resources, and liaising with the specialist website provider for upload and management.

Charity Development

• Working to manage charity activities, including, but not limited to:
  • Positioning CLEFT as a respected charity and ensuring it works to influence and encourage good practice within the sector.  
  • Liaising effectively and working with the Board of Trustees, committee members, and section leads, as well as other relevant stakeholders.  
  • Seeking opportunities to promote and develop the charity within the sector.  
  • Supporting the charity in development opportunities with sector specialists, outside organisations, and other key stakeholders to develop relationships on behalf of the charity.  
  • Maintaining a direct link to the Board of Trustees, committee members, and section leads through meeting attendance and ongoing comms via email/WhatsApp, contributing effectively where needed.  

Other areas of responsibility

The Deputy Operations Officer should be prepared to perform other duties that may be necessary from time to time, falling within the remit of responsibility of this post and appropriate under the charitable objects and development plan. These may include but are not limited to:

• Shared running of the virtual office.
• Regularly liaising with Trustees and keeping them updated.  
• Updating and adhering to CLEFT’s policies and procedures, including the development of new policy when directed or identified.  

As a small charity, all team members need to be flexible with their approach and be willing to undertake basic duties as and when required.

 

Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Full-time (37.5 hours per week) – job share or part-time considered
Application deadline: Applications reviewed on a rolling basis; early applications encouraged
Start date: As soon as possible

About the role

We’re looking for a calm, organised and proactive person to lead our student services and operations at Greenwich Music School.

You’ll be the key support role in a small, dynamic team—handling enquiries, scheduling lessons, coordinating student journeys, and helping improve the systems that support our work. This role blends people-facing service with behind-the-scenes structure and efficiency, all in support of high-quality, accessible music education.

You’ll be the only dedicated operations and student services team member, working closely with the co-founders (the CEO and Principal). There’s no wider admin team—so this is a role with real responsibility, variety, and scope to shape how things work. You’ll need to be comfortable working independently, making decisions, and managing your own workload, while staying closely aligned with our values and priorities.

It’s a great fit for someone who enjoys figuring things out, building processes from scratch, and improving how things work. You’ll need strong judgement, attention to detail, and the ability to keep calm in a changing environment. While the role involves plenty of day-to-day admin, it’s also an opportunity to shape how things work and improve them over time.

We admire the “manager of one” mindset (from 37signals)—someone who takes ownership of their work, communicates clearly, and doesn’t wait to be told what to do next.
 

Key responsibilities

 •  Be the first point of contact for new and enrolled student and parent enquiries
 •  Schedule and manage termly lesson timetables across programmes
 •  Coordinate teacher availability, room bookings and scheduling changes
 •  Support systems for enrolments, cancellations, bursaries and SEND provision
 •  Maintain accurate records in our CRM and shared platforms
 •  Help develop templates, workflows and processes that save time and improve experience
 •  Support adoption of new tech (e.g. ticketing tools, AI, automation features)
 •  Assist with concert and event logistics (in-person if local)
 •  Act as first aider and safeguarding contact (training provided)
 

About you

You’ll thrive in this role if you are:

 •  A confident generalist who enjoys juggling priorities and figuring things out
 •  Calm, clear and professional in communication, both written and verbal
 •  Comfortable with some mess, uncertainty and building-as-you-go
 •  Thoughtful about what’s worth spending time on, and what can be templated or automated
 •  Friendly, responsible and aligned with our values of creativity, positivity, quality and respect
 •  Curious and capable with new tools – not necessarily an expert, but willing to learn
 •  Able to work independently and take ownership of your work
 •  Available on Mondays, to follow up on weekend enquiries
 

Why join us?

 •  Be part of a small, forward-thinking team making a meaningful impact
 •  Work flexibly, with remote and hybrid options
 •  Help shape the systems and experience behind high-quality music education
 •  Take ownership and contribute to something growing and evolving
 •  Training and support provided (including safeguarding and first aid)

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Events 

Based: Wandsworth

Salary: £45,000 to £50,000

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Hybrid/Office

DBS: Standard 

This is a new role, which reflects our ambitious growth plans, and increasing complexity of our projects. Our Head of Events and Deputy Head of Events lead and drive the overall team strategy and set the ambition, and we are looking for a senior operations team lead to provide day to day management and guidance to the wedding, facilities, outdoor corporate venues, and community teams.

This is a predominantly office-based role, providing senior administrative, operational and people management, so the team can run efficiently and effectively. This includes team, crisis, and budget management. The role will also involve significant stakeholder management and report writing.

We are looking for someone who prides themselves in providing 5 star service, with a strong commercial understanding.  In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.

Main Duties/Responsibilities:  

Team Management  

• Overall day to day management of the venues team, covering the outdoor corporate team, weddings and functions team, communities' team and facilities team 
• Onboarding of new team members 
• Providing advice and insight to the Deputy Head of Events on the team's strengths and development opportunities.
• Strategising and implementing growth and development across the whole of the Events venues portfolio with the Deputy Head of Events 

Finance and Admin  

• Report writing for key stakeholders 
• Attending stakeholder meeting representing Enable
• Supporting the Deputy Head of Events, reconciling and managing relevant budgets and reports to achieve targeted income
• Managing and finalising the monthly financial reconciliation for the Venues team.
• Handling customer complaints and resolving within the agreed timeframes  
• Ensuring the Team keep the diary updated with venue bookings and the budget updated with all recorded income and expenses  
• Creating POs and invoices and liaising directly with the Finance Team as required
• Overseeing Events Team ensuring all application paperwork per external event is complete and compliant with the requirements of the Event Policy  
• Applying for premises licences to increase the number of saleable venues 
• Overviewing and rewriting event teams policies and procedures

Venue Management and Booking  

• Advising and supporting the team with all venue related enquiries
• Ensuring maximum utilisation of spaces in line with Enable’s Strategy and the Events’ Service Plan 
• Managing and applying for venue licences, PPL and PRS 
• Attending quarterly auditing meetings with the Council 
• Researching competitor venues 
• Identifying new venue opportunities   
• Ensuring all venues are appropriately marketed to maximise sales with marketing team 

Skills and Experience:  

• Experienced team manager, with the ability to take on a successful team 
• Proven experience in an operational and/or venue senior management role 
• Experience working in a Not-for-Profit organisation (preferred, not essential)
• Previous experience with complex budget management, reconciliations and reporting
• Experience engaging directly with senior level management. 
• Proven record of operational excellence with ability to manage multiple responsibilities simultaneously, demonstrating resourcefulness in resolving issues, the ability to prioritise, and a detail orientated approach. 
• Self-driven, results-oriented, entrepreneurial individual, with a positive attitude 
• Excellent organisational and time management skills 
• A collaborative person, able to work with peers across other functions in the business 
• Intellectually curious about the industry
• Proficient in a range of office software: Outlook, Excel, Teams 
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines 
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service 
• Ability to work autonomously while readily collaborating with the wider events team 

Nice to haves:  

• Drivers Licence
• Proficiency in diary management software 
• Experience with Sage or other accounting software 

About us:

King’s Business School asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance? 

King’s Business School (KBS) contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.

The faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.

About the role:

The Senior Business Operations Manager (SBOM) will play a key role in leading the faculty business operations team to deliver a high-quality operations infrastructure and business service for King’s Business School engaging both our professional services and academic colleagues.

The SBOM will oversee and manage faculty operations and infrastructure, monitoring our financial, estates and digital resources, as well as overseeing and leading delivery of a portfolio of business functions as well as strategic operational improvement projects.

You will lead the faculty business operations team, defining workload allocation, and enhancing team development and skills to meet the ambitious operational enhancements the faculty would like to embrace, whilst role modelling an inclusive culture of trust, engagement and continuous improvement.

Areas of responsibility and engagement include finance and resource management, procurement and database management, estates oversight, health and safety, professional services HR, business risk and continuity. You will oversee continued development of the Professional Services Knowledge Hub, alongside operational governance, policy and procedure, as well as leading a portfolio of operational or improvement projects.

This is a full or part-time post (35 Hours per week full time) requiring a minimum of 80% / 0.8 FTE commitment (or 28 hours per week minimum) and you will be offered an indefinite contract. We would also consider applications for job-sharing and flexible working requests.

King’s Business School operates a hybrid working policy and you will be expected to spend a minimum of two working days per week on campus.

King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.

Benefits of working at King’s College London:

· King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning:

· We support staff to maintain a work/life balance

· Flexible working and parental leave opportunities

· Reduced membership rates for staff at gyms at three of our campuses

· An Employee Assistance Programme which provides free, confidential advice on both home and work concerns

· 30 days annual leave (or pro-rata for part time) plus UK bank holidays and four additional concessionary closure days over Christmas

· An occupational pension scheme with generous employer contributions, and opportunity for additional personal contributions

· Season ticket loans and being part of the cycle to work scheme

· Free coffee / fruit scheme from King’s College Food outlets (restrictions apply)

· Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion

Full information on staff benefits: Staff Benefits - King's College London

Contact details: Eleanor Challenger.

Closing date: 13 April 2025.

To apply, please click “Apply Now”

Head of Human Resources and Operations
Location: London, N1

Hybrid: 1-2 days in the office, ideally Mondays & Thursdays
Salary: £49,620 - £52,766 per annum FTE
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Benefits

• Annual leave: 36 days including bank holidays (increasing 1 per year, up to 41 days after 5 years).
• Flexible working: Core hours 10am - 4pm (37.5-hour workweek)
• Pension: 6% employer contribution.
• Duvet days: 2 per year for short-notice well-being leave.

Charity People is delighted to be partnering with a mental health charity based in the City, Hackney and Waltham Forest to recruit a Head of Human Resources and Operations. This is a fantastic opportunity for an experienced HR professional to join a values-driven mental health charity that supports around 5,000 people each year through a range of specialist services.

About the Charity

The charity we are partnering with is a leading provider of specialist mental health services and part of a larger federation. Their work focuses on recovery, early intervention, and wellbeing, particularly for minoritised communities. Their impact is recognised nationally through multiple awards.

About The Role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting to the Chief Executive. This role will be pivotal in ensuring the charity's HR and operational functions run smoothly and effectively, supporting the organisation's long-term sustainability and commitment to fostering an inclusive, diverse, and high-performing workplace.

The role will oversee HR strategy, employee development and retention, and facilities management. A coaching approach will be essential, supporting managers with HR metrics, staff development, and embedding best practices across the organisation.

Key Responsibilities

Leadership & Management

• Develop strategic direction and implement business plans.
• Lead a high-performing team with clear vision and objectives.
• Provide effective line management and support staff development.
• Ensure policies align with the charity's values and Race Equity Plan.

Human Resources

• Oversee HR function, policies, and efficient working practices.
• Support managers with HR responsibilities and staff development.
• Ensure effective recruitment, onboarding, and talent management.
• Foster an inclusive, diverse, and well-being-focused culture.
• Manage HR systems, technology, and budgets.

Facilities & Office Management

• Oversee office, facilities, and repairs to ensure a safe environment.
• Manage supplier contracts, IT, and communication systems.
• Supervise facilities and operations staff.
• Ensure cost-effective procurement and budget management.

About You

Essential Skills & Experience needed for the role:

• Experience of building inclusive and diverse workplaces.
• Ability to develop HR strategies that support business objectives and workforce planning.
• Strong knowledge of UK employment law and HR best practices.
• Ability to engage and influence stakeholders at all levels, with a people-first approach.
• Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)
• Experience of contributing to senior decision making
• Ability to analyse, critique and evaluate business data and insights
• MCIPD qualified or a qualification or experience in human resources management
• Influential with the gravitas to effectively help shape the organisation
• Significant management or supervisory level HR experience

You will have a solutions-focused and adaptable approach, with strong discretion and integrity. Your visible commitment to the charity's values will be evident, and you will be personable and professional, building strong relationships with stakeholders and motivating them towards a common goal. Highly organised, you will prioritise a varied, fast-paced workload and meet deadlines, while being a self-starter who can decisively get things done. As a team player, you will collaborate to achieve results, showing reliability and commitment.

How to Apply

Tatiana Ostara at Charity People is managing this recruitment on behalf of the charity. If you are an experienced HR professional looking to make an impact within a progressive mental health charity, please send your CV.

Closing date: Friday 4th April
Interviews: Week commencing 7th April

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take on the permanent role of Regional Operations Manager for our
centres in the North West, currently Kirkby, Liverpool, Manchester and Salford.

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The role at a glance

Contract: This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date: May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location

The role would be based at our IntoUniversity Manchester North centre.

The role requires frequent travel to the Salford, Liverpool and Kirkby centres (usually within the working day). Intermittent travel out of the area is also required e.g. to London, this may include occasional overnight stays.

Salary
£40,000 per annum

Pro rata for part-time candidate.

Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 14th April 2025

Interview day (in-person) - Wednesday 23rd April 2025. Please make sure you are available on this date.

The successful candidate will be responsible for ensuring the accurate recording and management reporting of the Association's debt portfolio, ensuring that all interest and other fee payments are correctly paid on time.

What you will be doing:

• Support the Head of Treasury in arranging and renegotiating loans and capital market borrowings, providing all required information for loan applications and capital market issues.

• Maintain records of the Association’s portfolio of bank loans and capital borrowings, ensuring accurate and up to date records are correctly reflected in the treasury records and finance system.
  
  
• Manage all loan rollover notices and loan drawdown documentation ensuring that information is reported to the Head of Treasury in a timely manner to allow decisions to be made.

• Responsible for all loan trade and derivative confirmations including: on-boarding counterparties for new derivative transactions; maintaining database of all financial loans and products; providing confirmation of financial hedges to relevant counterparties; reporting of mark to market valuation of derivatives and trades.

• Process all treasury invoices and interest and fee payments for authorisation on time as due, ensuring they are correctly calculated to the treasury trade and in accordance with the loan agreements.

• Regularly monitor and forecast cash flow requirements. Retain a weekly overview of development financing activity and future funding requirements.

• Provide all treasury information necessary for completion of the returns to the Regulator of Social Housing eg Quarterly Finance Survey (QFS) and Future Financial Return (FFR).

• Ensure the delivery of lenders’ information requirements in compliance with loan agreements.

What you need:

• Professional Accountancy Qualification (ACA, ACCA, CIMA or equivalent)

• Association of Corporate Treasurers qualification or actively studying for Certificate in Treasury or Diploma or Advanced Diploma

• Previous experience in a similar role

• Treasury management technical knowledge

• Experience of computerised accounting systems

Why Join Us?

• Opportunities for career growth and development.
• Work in a collaborative and supportive team environment.
• 33 days of annual leave including Bank Holidays
• Competitive salary of £60,753 per annum (35-hour week)
• Monthly attendance bonus
• Life assurance cover (three times your annual salary)
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Ongoing training opportunities to develop your career
• Employee support and health & wellbeing services

• Free access to fully equipped on-site gym

We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.

No Agencies Please

Hightown is an Equal Opportunities Employer

As the Exempt Accommodation Operations Manager, your role will focus on optimising the accommodation service for vulnerable adults, ensuring compliance with housing regulations, securing funding, and driving strategic development. You will manage the financial efficiency, oversee regulatory compliance, and ensure that the accommodation service is operating smoothly and meeting the needs of residents.

We are a small, close-knit team seeking an experienced and knowledgeable individual to join us, bringing their expertise to improve and strengthen our service. This is a vital role that will help shape the future of our organisation and make a real difference to the support we provide.

Key Responsibilities

Funding & Financial Management

• Secure housing revenue claims and funding for accommodation services.
• Manage Housing Benefit claims, track funding deadlines, and oversee budget management.

Compliance & Legal Oversight

• Ensure properties have the correct exempt accommodation status.
• Draft licence agreements and ensure compliance with housing laws and regulations.
• Stay up to date on all relevant regulatory standards, ensuring the service meets legal requirements.

Knowledge & Expertise

• Expertise in housing benefits, funding models, and supported accommodation regulations.
• In-depth understanding of housing laws and tenancy/licence agreements.
• Strong knowledge of risk management and compliance in supported living environments.

Strategic Development & Risk Management

• Lead the strategic direction and growth of the service, ensuring operational efficiency.
• Develop and implement risk assessments, ensuring compliance and safety.
• Promote a culture of positive risk-taking, while maintaining safety and compliance.

Stakeholder Management

• Build and maintain relationships with local authorities, housing providers, and key stakeholders.
• Act as a liaison between local authorities and housing benefit departments.

Policy & Procedure Management

• Review and update policies and procedures to ensure compliance with current regulations and best practices.
• Implement improvements for operational efficiency and service delivery.

Key Requirements:

• Knowledge of housing benefit systems and funding models for supported accommodation.
• Familiarity with housing law, licence agreements, and regulatory compliance.
• Ability to drive strategic growth, risk management, and operational improvements.
• Strong communication and relationship-building skills.

Job Type: Full-time or Part-time
Salary: £65,000 starting per year

This is an exciting opportunity to enhance services for vulnerable adults and contribute to the overall development of the accommodation service.

The Freedom Fund was established in 2014 to act as a global catalyst to ending modern slavery once and for all by mobilising the knowledge, capital and will of donors, partners and beneficiaries. Through the generosity of our incredible investors and donors, we have already provided around $100m of funding into frontline organisations and communities and helped them to build the powerful coalitions needed to affect change at local and national levels. And as we look forward to the coming years, our recently launched strategy will see us double down on our commitment to investing in frontline anti-slavery organisations and movements, fostering systems change, and serving as a valued funding partner.

The Managing Director, Finance & Operations is a key role on our Senior Leadership Team providing strategic oversight of all finances, HR and operations for our UK and US parent entities and overseas branches. Working closely with the CEO and with your leadership colleagues, as well as with our Board, you will provide sound information, advice and challenge on organisational strategies and plans to ensure we can deliver the greatest impact. This includes ensuring we have robust controls and due diligence processes in place to offer assurance to our funders and to confidently balance risk with the needs of our partners. Through leadership of the Head of Human Resources & Operations, you will also advise on global HR strategies so that we can attract and retain the best people and create a culture where our staff have a clear sense of belonging and feel truly valued for who they are. Additionally, you will also provide strategic oversight of our safeguarding, legal, governance and company secretarial matters.

We are looking for an outstanding, qualified accountant with exceptional strategic and technical finance skills, including knowledge of UK/US accounting principles, with experience of working within an international non-profit environment. You will be comfortable presenting complex financial information and advising a range of senior stakeholder groups both internally and externally, with the credibility to build trust and influence decision making. You will bring experience of leading on governance for an organisation and ideally have prior direct strategic knowledge of other functions such as HR and safeguarding. With an authentic and inspiring leadership style, you will also be able to attract, develop and motivate high performing and diverse teams, while empowering them to be the best that they can be. Above all else, you will be able to demonstrate a strong commitment to our vision, mission, values and goals.

We particularly encourage candidates with lived experience of trafficking and/or forced labour. We also proactively welcome candidates from a global majority background, those who identify as disabled and people from low socioeconomic backgrounds as we know that these groups are underrepresented at a senior level across the sector. The role will be based in London, although we will consider visa sponsorship for an exceptional candidate.

If you feel that you have all of the right skills and personal qualities that we are looking for, and you want to be part of a collaborative team of individuals who are each passionate about human rights then we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

Are you a visionary leader with a passion for arts and heritage? 

Sampad South Asian Arts & Heritage are seeking an experienced Operations Director to drive our strategic vision, champion equality, diversity, and inclusion, and ensure the continued success of our dynamic programmes. Working alongside the CEO/Artistic Director and Board of Trustees, you’ll lead on business planning, financial management, fundraising, and governance while fostering a positive and inclusive workplace.

Information Session:

To learn more about this role, join our information session on Thursday 20th March 2025, 11-12 noon via a ZOOM Webinar. An attendees list will not be visible to other attendees.

To join the webinar, please visit our website for the link. 

About the Role:

• Responsible to: CEO/Artistic Director
• Responsible for: Marketing & Communications Manager, Programme Manager, Learning Manager, Marketing & Programmes Assistant, Finance Officer and other occasional consultants and freelance staff.
• Purpose: This is a senior position working collaboratively with the Artistic Director to ensure effective delivery of Sampad’s business plan, developmental and organisational aspirations as well as overseeing its financial, contractual and legal obligations as a company limited by guarantee, charity and employer.
• Contract: Full time, permanent contract. We are open to this role being 4 days a week pro rata.
• Salary: £40 – 45,000 pa.
• Start Date: As soon as possible.
• Location: This role is office based. Sampad Offices are located at Midlands Arts Centre

How to Apply:

Download our recruitment pack for more information. To apply, please send: 

• A copy of your CV (no more than two A4 pages) including all relevant contact information.
• One of the following: Either a written statement of interest (no more than 2x A4 pages), a voice note or video (no more than 4 minutes), indicating how your knowledge, skills, experience, and personal attributes meet the Person Specification for the post.
• Please also include the names and contact details of two current referees (only contacted after seeking permission).
• Completed Equalities form (this is for monitoring purposes only and will be detached from your application prior to review).

Key Dates:

• The closing date is Wednesday 2nd April 2025 at midnight
• First Stage interviews will take place Wednesday 9th April 2025
• Second Stage interviews will take place Tuesday 15th April 2025
• Both interviews will be in person

Job titleSenior Finance and Operations Coordinator Start Date Immediate, Hiring on a rolling basis PurposeTo manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of project-related financial reports. Responsible toCEOResponsible forFinance Officer  Working withAll the departments 
LocationLondon Office, Hybrid with at least 2 days from officePostFull timePeriodPermanent Grade4.1SalaryGBP 41,938 for London

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role 

We are seeking a highly skilled and detail-oriented Senior Finance and Operations Coordinator to join our finance team. The Senior Finance and Operations Coordinator will be responsible for managing the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial statements, restricted and unrestricted funds budgeting, reporting and managing operations. The ideal candidate should have extensive experience in Project financial management with major Institutional donors, trusts and foundations, possess strong analytical skills, and have a solid understanding of UK charity accounting principles and regulations. If you possess the required qualifications and are ready to take on this challenging role, we encourage you to apply.

Job Description 

Main Duties, Responsibilities and Accountabilities: 

Finance 

• Oversee accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations. 

• Oversee the process and reconciliation of financial transactions, such as invoices, payments, and expense reports. 

Financial Management:

• Perform month-end and year-end closing procedures including monthly reconciliations, journals, accruals & prepayments.

• Preparation and analysis of monthly management accounts.

• Ensure compliance with accounting standards and regulations, stay updated on changes in accounting regulations and best practices and advise management accordingly.

• Monitor cash flow and provide management options Collaborate with external auditors during financial audits. 

• Provide support in payroll processing and employee expense reimbursements. 

• Assist in implementing and improving accounting processes and systems. 

Project Financial Management

• Lead on budgeting and forecasting processes with Programme colleagues

• Support programme teams with periodical financial reporting including monthly project finance updates,

• Lead on programme audits 

Operations 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

Skills required:  

Essential skills/Qualifications   

• High level of experience in using QuickBooks or similar finance software, preferably QuickBooks Online and Excel 

• Degree or equivalent in Finance/Accounting or relevant discipline

• Understanding of the UK regulatory framework – Annual filings to Charities Commission and Companies House.

• Experience of working with regulatory stakeholders – Auditors, HMRC, UK Charities Commission, Companies House

• Experience of working across major Institutional donors.

• Able to analyse and present financial information to non-finance colleagues. 

• Strong administrative skills, communications skills and attention to detail. 

• Charity Accounting (UK SORP) 

Other skills  

• Microsoft Applications

• Able to communicate effectively. 

• Good collaborative, team playing skills including ability to apply initiative as deemed appropriate.   
• Good analytical skills and ability to proffer solutions to problems.

Operations Director - North Scotland
Reference: FEB20259974
Location: RSPB Scotland – Inverness
Salary: £70,490.00 - £75,257.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

What must be one of the most rewarding and challenging jobs in Nature Conservation in the UK is about to become vacant. Nature is in crisis, and we have a climate emergency. As Operational Director of the RSPB's delivery programme in North Scotland, you will be uniquely placed to make a positive contribution to these twin crises. Do you have the exceptional leadership skills to take action for nature and lead our brilliant operational teams in North Scotland?

What's the role about?

As part of the Scotland Leadership Team, the North Scotland Operations Director leads the RSPB’s place-based delivery, primarily across our nature reserves and within the RSPB’s Priority Landscapes where we are working to influence and support others to restore nature and inspire communities within some of Scotland’s most iconic landscapes.

This is a role for an exceptional director, with a team of approximately 150 staff and 500 volunteers, significant budget (£5M+), land based commercial operations, major project and risk accountability, and responsibility for restoring some of Scotland’s most threatened species & habitats.

The role covers four large Operational Areas which comprise the RSPB’s North Scotland Region, including the organisation's two largest nature reserves. The Operations Director line manages 4 Area Managers in the following operational areas:

1. Shetland & Northeast Scotland;
2. Orkney;
3. North Highland and Outer Hebrides, and
4. South Highland.

Other line reports are the Senior Programme Manager for the Scotland Peatland Programme, and the Inverness Office Manager.

Alongside the Operational Director role, the post holder also has overall responsibility for some of the RSPB’s largest and most high-profile projects and programmes, including the Orkney Native Wildlife project, the Scotland Peatland Programme, and Cairngorms Connect.

We’re looking for a talented director with experience of managing a diverse and dispersed operational portfolio. You’ll be someone who can build strong collaborations (both internally & externally), and you’ll be comfortable representing the RSPB to a range of audiences, from community groups to public agency executives and leaders alongside politicians and Government Ministers.

You should be confident to make decisions and be able to balance risk and opportunity. An understanding of - and an ability to operate within - governance, finance and risk frameworks is also a key part of the role. A background in nature conservation isn’t necessary, but you’ll be passionate about our mission and joining the movement to end the nature & climate emergency.

Essential skills, knowledge and experience:

• Educated to degree level or relevant high-level experience to effectively communicate complex messages and use management information to undertake responsibilities.
• Knowledge of the RSPB and its mission
• Visible, inspiring and effective leadership of own Operational Team, engaging and motivating staff and volunteers at all levels (reserves, sites, project, specialist and area teams)
• Proven leadership and people management skills, able to develop team members for high performance and build a positive culture across geographically dispersed teams.
• Excellent written and verbal communication skills to present, influence and represent the organisation
• Collaboration skills to build relationships, navigate politics and manage conflicts
• Business management skills to understand strategy, business functions and decision-making
• Financial acumen to manage budgets, forecasting, understand financial statements and understand and use business metrics
• Proven ability to influence others, build partnerships and negotiate at a senior level

Desirable skills, knowledge and experience:

• Team management and development of geographically dispersed teams
• Knowledge of the geography, socio-economic, organisational landscape and political context of the Highlands & Islands of Scotland
• Experience of land management/nature reserve management

Closing date: 23:59, Sunday 4th May 2025
We are looking to conduct interviews for this position from w/c 26th May 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

LOCATION: Derby

RESPONSIBLE TO: Head of Operations

HOURS: 37.5 hours per week (can be worked flexibly)

SALARY: £26,686

CONTRACT: 12 months

 

About You.

We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems, with a focus on operational efficiency and scalability. This role combines oversight with hands-on execution, ensuring our data, reporting tools, and IT infrastructure support business growth and team productivity. The Data and IT Lead will collaborate closely with leadership and team members to implement data-driven insights, improve reporting workflows, and ensure our IT infrastructure aligns with organisational needs.

 

Purpose of the role:

• To be the first point of call for all Data and IT queries & processes.
• To lead on identifying data needs and implementing systems, solutions and training across the organisation.
• To lead on identifying and implementing improvements in IT across the organisation.

 

Main duties and responsibilities:

Data Management & Reporting:

• Oversee data collection, storage, and processing, ensuring data quality, integrity, and compliance.
• Manage and optimise Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
• Develop and maintain data reporting tools to support business needs, including custom reporting solutions and analytics.
• Work closely with the team to identify key metrics, creating dashboards and visualizations to track performance.

IT Systems Management:

• Lead the selection, implementation, and integration of IT systems and tools that support our operations.
• Ensure data security protocols, system access controls, and backups are in place and in line with best practices.
• Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
• Plan for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.

Process Improvement & Automation:

• Identify opportunities to streamline processes through automation and improve workflows using Airtable and other tools.
• Develop, document, and implement best practices and standard operating procedures for data and IT management.
• Conduct regular reviews and audits to identify and implement process improvements.

· Lead on the review of data and IT policies and procedures.

Collaboration & Support:

• Work closely with other teams to understand their data and IT needs, providing guidance and support.
• Train team members on data management and reporting tools, helping to build a data-driven culture.
• Support project management initiatives by providing IT solutions and managing data resources.

Other

• Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
• Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures

 

Person Specification:

Foundational Values

• Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
• Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
• Actively seeks opportunities for development, applying new knowledge with humility and creativity.
• Understands the importance of providing others with support to make decisions and grow.

Core Competencies

• Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
• Demonstrates advanced proficiency in Microsoft Office tools, leveraging them for complex tasks and mentoring others.
• Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
• Comfortably adapts to change, manages multiple priorities effectively, and remains flexible in evolving environments.
• Identifies problems independently, provides effective solutions, and takes initiative when required.
• Builds strong relationships, communicates clearly, and collaborates effectively with diverse stakeholders.
• Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
• Respects and works effectively with individuals from diverse backgrounds and cultures.

 

Role Specific Skills

• Proficient in database management, data analysis, and visualisation.
• Solid understanding of IT infrastructure, security protocols, and cloud solutions.
• Strong project management and organisational skills.

What we offer as an Employer

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Competitive pension scheme.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.