Manager Assistant Jobs

Age UK is recruiting for an Executive Assistant to provide administrative support to 3 senior leaders within the organisation including the Chief Financial Officer, Chief People Officer and Chief Executive Officer of Age International.

This key role will provide support which incorporates diary management, travel arrangements, drafting agendas/reports/PowerPoint presentations, minute taking of meetings and occasional adhoc project support to the 3 stakeholders.

We're looking for a person that is a highly resourceful team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining proactive, and efficient.

As Executive Assistant, you will have the natural ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organisational skills, and the ability to maintain a realistic balance among multiple priorities.

If you have previous experience in an Executive Assistant position, please review the job description below for a more exhaustive list of responsibilities.

Please note that due to the Hybrid nature of this role, the successful applicant will be required to commute to our central London office near Tower Hill, minimum twice per week but ideally 3 days.

Age UK internal grade - 7L

Must haves:

What we need from you:

* Administrative and co-ordination experience - minute taking, diary management, managing payments, and travel support to Directors and teams.
* Experience of organising events.
* Experience of maintaining electronic files and records.
* Competency with current office technology including MS Teams, Microsoft 365 applications, emails and calendars, and associated communication tools.
* Excellent communication skills to assist with co-ordination.
* Confidence working across departments and the ability to build strong working relationships.
* Ability to prioritise work and meet tight deadlines.
* Able to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision.
* Ability to work with discretion on confidential matters.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

Age UK acknowledges that some groups are less likely to apply for roles and we welcome applications from anyone who feels they have the skills, time and energy to commit to us.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

" Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change.

Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We have a rewarding opportunity for an Assistant Manager to join the newly opened Early Intervention and Outreach Service, this service covers the whole of City of Manchester Local Authority Area, with a base in Wythenshawe, South Manchester.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in the family and educational setting managing the wider team under the leadership of the Registered Manager, supporting the young people and the family unit with the use of Positive Behavioural Support (PBS) Techniques. This ground-breaking new service will be using PBS techniques to manage the behaviour of the young people that we support, giving the family the best skills and support to manage this.

The purpose of an Assistant Manager is to deputise in the Registered Manager’s absence, taking responsibility for the management of the service, including the staff team, and the welfare of the children and young people.  You will share responsibility for ensuring that all practices are developed and performed within organisational policies and procedures and the legislative framework.   

Location – Working across the City of Manchester Local Authority Area

                   Based in Wythenshawe, South Manchester

Starting salary - £32,846.00 per annum with biennial increments

                            £96.00 for sleep-in shifts 

      25% uplift on hourly rate for weekend shifts.

About the position….

• You will support the development of a style of leadership and organisational culture to ensure open and participatory management and practice, promoting the well-being of individuals and a positive image of residential care.
• Participate to establish an enabling culture, and effectively manage a home which enables children and young people to achieve optimal outcomes in a safe and secure environment
• To actively assist with the selection, recruitment and retention of staff to ensure a safe, nurturing and positive environment.
• Have responsibility for development and motivation of teams, individuals and self to enhance performance.
• Contribute to the management and monitoring of budgets to achieve efficient and effective use of resources and delivery of a high-quality home.
• You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the Children and Young People as individuals.

What can you bring to the team….?

•  An essential for this role is a QCF level 4 Leadership & Management in care and QCF level 3 Health & Social Care (Children & young people).

• Significant residential care experience and supervisory experience. This service is a dual registered CQC and Ofsted service and we need people with an Ofsted qualified residential background.
• Ability to organise and manage the planning and implementation of new developments within time constraints.
• Knowledge of the National Care Standards.
• Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers, and professionals.
• An ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
• A good standard of written English and IT skills would be essential, you will be writing reports and keep record of the Children and Young Peoples progress.
• Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.

 Benefits include:

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now.  If you have any questions relating to the role, please get in touch at [email protected]. We would love to hear from you!

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way, please talk to the Recruitment or HR shared service teams and we will do what we can to support you

"

Are you looking for a flexible role in a position that can really make a difference? If so, maybe you could be our next Finance Manager.

Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health, as well as older people. We support people through a number of services and projects with a passionate and dedicated staff team. We empower and enable those we work with to live the lives they choose.

The Finance Manager is a key member of our team. You will be responsible for the accounting and financial management of the charity and its trading company. You will be responsible for reporting on the financial performance to Trustee Board and the Finance Sub-Committee.

In liaison with the Chief Executive Officer (CEO) and Chief Operating Officer (COO), you will lead on agreeing departmental and overall budgets. You will be responsible with the CEO for ensuring a high quality and effective working of the charity including compliance with all its financial policies and statutory requirements.

This role can be worked flexibly; at home, hybrid, or in our office in Kemp Town Brighton, and on the days and times that suit you, whether that’s mornings, afternoons, or even evenings.

Part time post 18 hours per week, 0.51 full-time equivalent FTE)

Salary £40,000 per annum (pro-rata)

Closing Date: Friday 10 January at 9am

Interview: To be confirmed, but likely Thursday 16 January

TO APPLY please visit our website.

Volunteer Opportunities also exist in various areas in the organisation. It would be great to hear from you.

We actively encourage applications from disabled people in accordance with a policy of equal opportunity. We guarantee an interview if you demonstrate you meet the essential criteria and have let us know you’re a disabled person.

Registered Charity No. 1114435, Company Ltd. By Guarantee No: 05706441

Permanent

37 hours per week, over 7 days, will include Saturdays and/or Sundays

£25,253.25 per annum

Location: Unit 9 & 11 St Wilfred's Square, Calverton, Nottinghamshire, NG14 6FP

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?

We are looking for a Shop Manager to lead our team in the Calverton shop. You will be working in a creative environment, working with donated goods to maximise sales and net contribution. Retail experience will be an advantage, as will on-line sales experience.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Tuesday 28th January 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 14th January.

Interviews will be held on a date to be confirmed.

IN2

Location(UK): Office Hybrid* - London  
Hours: Full-time 35 hours per week 
Salary: £54,885 per annum 
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel across the UK (including Scotland, Northern Ireland and Wales) 
Closing date: 23:59, Monday 13 January 2025 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

An exciting new opportunity has opened at the UK’s largest arthritis charity, Versus Arthritis for a highly experienced Senior Executive Administration Manager.  The roles report to the General Counsel and Company Secretary within the Chief Executive Office and works with them and the Governance Manager to ensure the delivery of an effective and seamless secretariat function for all Governance and Senior Leadership Team meetings. 

About the role

You will be the charity’s most senior administrator and will be responsible for delivering exceptional proactive executive support to the charity’s Chief Executive Officer and the Director of People and Culture and for managing a high performing new team of two Directors Executive Assistants and an Events Administration officer.

We are committed to raising the profile of our brilliant administrators working across the UK and you will be responsible for setting up and leading a new Administration Network for the charity to ensure that our administrators are well trained, supported and can enjoy increased profile and voice within the organisation.

You will also oversee the delivery of a secretariat function for the charity’s expert committees and advisory groups. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• exceptional administration management and organisational skills.
• self-motivated and a proactive approach.  
• track record of building strong relationships with colleagues and key stakeholders at all levels.
• high standards of discretion, diplomacy and confidentiality.
• a coaching style to line management supporting continuous development and improvement. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: Date to be confirmed at Versus Arthritis London Office.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Team: Retail

Location: Stourbridge

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Age UK Solihull is an independent, local charity and a Brand Partner of the national Age UK. We exist to be here for older people when they need our help and support. We are also the lead partner for the Solihull Community Advice Hubs, providing information, advice and support to all adult residents of Solihull.  Over 70 staff and 300 volunteers support our work.

Age UK Solihull is seeking a proactive, experienced Finance Manager. Working part-time, the Finance Manager will have full responsibility for ensuring finance processes are efficient and appropriate, documented and communicated, and followed; maintaining legally compliant financial records and ensuring all necessary returns are completed on time; and reporting on the financial performance of the Charity’s activities. This is a key role in delivering financial information to the Charity’s senior management team and trustees to support them in their decision-making.

Successful candidates will hold a professional accounting qualification (or be part qualified with relevant experience) and will have financial management experience, preferably within a charity environment. You will be naturally analytical, a confident communicator and want to drive efficiencies and contribute to the Charity’s strategies.

Interviews will take place in w/c 13th January 2025.

Who we are:

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally.  Our vision is a future where more lives are saved from suicide.

 

About the role:

We are looking for a highly experienced and skilled project manager (with sales and engagement experience for the FT role) who will help create, execute and evaluate multi project plans and engagement strategies whilst continuously assessing impact and ROI.  You will be a driven project manager with a business mind that has a passion for excellence and delivering high quality outputs that show impact. From planning with the Training Manager to developing and delivering project plans with the Head of Training, Training team, SMT and external partners, you will thrive on the smooth running of our training operations. There is also a focus on engagement and sales to fill our courses for the full-time role, with the support and direction of our Head of Marketing and Communications. You will be someone who loves to exceed targets and sales with outreach activities.

Please reflect that while this is a highly rewarding role with significant real world impact, grit and resilience is required due to the demands of remote working, the subject matter, fast paced and flexible multi-tasking, and the need for a highly goal and results oriented approach.

Main Duties and Responsibilities:

· To project manage all our training and services with effective and clear planning, delivery, evaluation and reporting

· Manage contract development, communications, budget planning, timelines and reporting to clients and SMT

· Identify, nurture, and grow client relationships

· Negotiate and influence showing diplomacy, whilst maintaining a firm stance that projects are delivered within our resources and in time

· Work successfully in partnership with a range of internal and external staff and other stakeholders

· Report on progress of each project ensuring filling all training courses places, including doing engagement activity to fill places against set targets and KPIs.

· Work with the Head of Finance to ensure we set realistic targets, budgets and ensure we analyse income performance

· Work closely with the Training Manager and Head of Training, SMT and wider training team to implement the training strategy and action plans to drive forward and grow our training

· Develop action plans with Head of Marketing and Communications for each course and then implement these operationally to drive engagement, increase visibility, sales and income to improve our course sales

· Working with the Training Manager to ensure quality assurance across our courses including proofreading documents and overseeing our training Powerpoints

· To analyse training evaluation data to identify any risks (such as courses not being filled)

· Make recommendations for efficiencies and improve the client experience from initial contact to feedback

· To have oversight of and refinement of our systems and processes such as Salesforce and communications

· Ensure that all training activities adhere to relevant health and safety regulations, safeguarding, suicide prevention and ethical guidelines

· Do any duties to support the Training Manager.

To be successful and thrive in this role, you must be confident, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceed targets. You will need to be a clear and concise communicator as you will be reporting and collaborating with a wide range of audiences.  You will need to be self-motivated and work comfortably on your own and enjoy working in a team. You will enjoy working operationally as well as having a strategic approach to your work.

For this role, you will need:

· Evidence of leading and implementation of successful project plans to deadlines and within budgets

· Evidence of operational, financial and business planning and the financial acumen to set and monitor budgets

· Experience of building excellent client relationships including the public and people at a high level within organisations

· Great negotiation and diplomacy skills whilst having the confidence to ensure your projects are delivered to plan

· To be an excellent verbal and written communicator and experience of adapting your communications to different clients

· To be a confident negotiator and clear presenter

· Proven track record of increasing sales and/ or income through effective engagement

· To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges

· The ability to work independently and in a team

· Willingness to learn and grow from the support and direction from the Training Manager

· Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.

· Experience of Eventbrite Microsoft Office Excel, Office, and Outlook, CRM systems (such as Salesforce), Eventbrite, SurveyMonkey, Mailchimp etc

· Understand the importance of consistent branding and key messages

· A genuine passion for the Grassroots Suicide Prevention’s mission and values.

Bonus points for:

· Project management with a teaching and learning background

· Experience of working in Health and Social Care/ Mental Health or suicide prevention

· Experience of sales, particularly of training courses

· Experience of design and accessibility in communications

Why Suicide Prevention

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
• Learning and development opportunities
• A creative, friendly and collaborative culture.

Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Income generation

• To support the Shop Manager to manage the Retail budget to achieve agreed targets:
• Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
• Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• Source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in the sorting and lifting of stock.
• Job Purpose
• Job Description
• Duties and Responsibilities

Administration and compliance

• To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
• Assist in controlling shop expenditure through effective cost control of weekly expenses.
• Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
• Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
• Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.

Personnel and Training

• To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
• Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
• Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
• Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
• Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
• Assist at other shops if requested and where reasonable.
• Carry out duties in accordance with Trust #Promises.

Customer Service

• To ensure customer care and quality of service.
• Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.

We’re looking for someone special to lead our Kitchen Club programme, supporting families with children under 5 in temporary accommodation. If you’re passionate about food, families and fairness, with the right skills and experience, then we’d love to hear from you!

At Kitchen Club, families with pre-school children work together to make a healthy lunch alongside activities to support children's learning and development. We aim to support families by improving outcomes in five key areas:

· Nutrition

· The home learning environment

· Mental wellbeing

· Social connection

· Access to information & support

With management responsibility for up to 8 part-time staff, this is a crucial role within our small but growing organisation, combining team leadership with hands-on support for session delivery, including helping with the washing up if that’s what is needed!

We work with families who face a range of significant challenges, including low income, trauma, and inadequate housing. An important aspect of this job is working closely with the delivery team to understand and respond to individual and group needs. The Programme Manager is responsible for ensuring that families have access to the right kind of support, both within sessions, and from external organisations, from food banks to Family Hubs.  

Since 2014, we’ve been working to make Kitchen Club more effective and establish a clear model for what ‘good’ looks like. The Kitchen Club Programme Manager will play a key role in continuing to drive improvement. We’re looking for someone who is ambitious about what can be achieved within our existing frameworks, but who is also able to contribute new ideas to enhance reach and impact, working closely with the Chief Executive to take our work to the next level.

Whoever joins our small but committed team will have the opportunity to make a vital difference for families who face significant and complex challenges.

Summary of key responsibilities

· Lead and support a diverse team of staff and volunteers to deliver high quality Kitchen Club sessions across up to 6 settings per week

· Ensure processes to recruit new families are effective, including outreach and referrals-in

· Liaise with senior contacts in key partner organisations

· Represent the Parent Club CIO, and the interests of Kitchen Club families, in policy and practice forums in Hackney and more widely

· Work with the Chief Executive and trustees to develop the 5-year strategic plan

About you

The successful candidate will have a proven track record as a manager, with the ability to lead a diverse team of thoughtful, reflective practitioners. You may have a background in community work, early years, parenting support, psychological support services, or community food projects. Above all, you will be committed to delivering positive outcomes for disadvantaged families with young children.

We particularly encourage applications from people with knowledge and understanding of the diverse communities in Hackney and Haringey, and who speak languages used within them. Those with lived experience of bringing up children in challenging circumstances are also particularly welcome to apply.

The Youth Endowment Fund 

Senior Evaluation Manager - Full time  

Reports to: Head of Evaluation 

Salary: £50,600 

Contract: 1-year fixed term - potential to extend 

Location: Central London, Hybrid* 

Application closing: 5pm, Friday 3 January 2025 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

The Senior Evaluation Manager will play a key role in supporting the Head of Evaluation to lead elements of evaluation work. The post holder will also lead a team of Evaluation Managers, ensuring they have the support to deliver a portfolio of evaluation projects.  

The Senior Evaluation Manager will play a key role in supporting the Head of Evaluation and Assistant Director of Evaluation to lead elements of evaluation work. The postholder’s responsibilities will include:  

• Develop and implement processes to assess the quality of evidence in funding applications and provide recommendations to the Grants and Evaluation Committee. 

• Lead the delivery of YEF’s evaluation work, designing, commissioning and managing complex and large-scale evaluations. 

• Be responsible for the ongoing development of YEF’s commissioning guidance. 

• Supervise and project manage the team’s evaluation work, providing quality assurance and monitoring of progress against project plans and project budgets. 

About you: 

• You’re an excellent communicator. You can produce technical documents that accurately report methodological and statistical information.

• You have strong knowledge, experience and technical expertise in evaluation methodologies. 

• You have strong relationship management skills. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. 

Team: Retail

Location: Plymouth

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 2nd January 2025

Virtual interview date: 10th January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Team: Retail

Location: Arbroath

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are looking for an experienced Operations Manager - a well organised individual who enjoys interacting with others and supporting them in their roles. You will be approachable, outgoing, responsive to problems as they arise and keen to solve them, and keen to see work completed effectively and efficiently with excellent communications skills. You may have a background or some qualifications in HR.

This crucial and hands on role will be responsible for the smooth running of the organisation. Working closely with the whole team, you will be exposed to all areas of our work, playing a critical role in our delivery of impact, and supporting staff across the organisation. You will report to Senior Finance Manager and line manage the Operations Assistant.

This is a part time role from 20-25 hours per week. This is a hybrid role requiring at least 2 days per week in our office in
Brixton.

For further information please view our full job pack which you can find attached.