Manager Assistant Jobs
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
To ensure individual supporters are treated in a responsive and respectful way. Also, to support the Fundraising team with the maintenance of records / transactions and assist with the management of MAP's fundraising database: Microsoft Dynamics.
About You
As a Supporter Care & Database Assistant you will be the first point of contact for our supporters, community groups, organisations, media representatives & others who get in touch with MAP directly by phone, email and by post.
You will ensure that data entry into our fundraising database: Dynamics, is accurate and kept up to date, to enable us to steward our supporters effectively.
You will also be responsible for banking donations received at our London office and thanking our wonderful donors.
We’re looking for someone who is passionate about providing excellent customer service and is a clear communicator. You’ll understand how important it is for MAP to engage with our supporters effectively to ensure lasting relationships.
Duties and key Responsibilities
Be responsible for responding to supporter enquiries by telephone, letter and email, within our service level agreements. as well as handling outbound supporter care calls and other communications.
• Process donations from multiple income streams, ensuring supporters are thanked according to internal guidelines.
• Maintain supporter and organisational records in our database.
• Using data securely and with best practice data protection principles in line with GDPR.
• Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary.
• Develop & maintain effective working relationships with colleagues in & outside of fundraising.
• Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care & Database Manager.
Other responsibilities
• To assist with the banking of cheque and cash donations received at head office.
General Responsibilities
• Support the mission, ethos and values of MAP
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Represent and be an ambassador for MAP
• Maintain and improve competencies through continuous professional development
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Person Specification
Experience
• Experience of supporter or customer care
• Experience of customer relationship management (CRM) databases
• Experience of using Dynamics is desirable
• Experience of transaction processing, e.g. credit cards, cheques
Skills and abilities
• Good interpersonal skills and an excellent team player. Someone who is open, able, and willing to deliver beyond a personal brief
• Ability to work well under own initiative, meet deadlines and have a good attention to detail
• Interest and ability to learn technical skills relating to the functions of the fundraising database.
• Good communicator with an ability to share information in clear and concise language
• Strong attention to detail
Education/training
• Able to use a computer with confidence, advanced MS Office desirable
Personal attributes and other requirements
•Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
•Commitment to anti-discriminatory practices and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work
• Ability and willingness to work weekends/evenings on occasion to support events and other charity activities in the UK, and to travel overseas where necessary.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social justice and have a heart for young people?
You’re in the right place.
Citizen Church, launched in 2020, and is a Church in Wales church with three campuses in South Wales, and part of the Holy Trinity Brompton network.
Citizen’s vision is to play its part in the evangelisation of the nation, the revitalisation of the church and the transformation of society. Their mission is to break the stereotypes of church, to breach loneliness, to bring people home and to build the kingdom in Cardiff, Wales and beyond. Citizen has partnered with Resurgo to deliver the Spear programme in the heart of South Wales.
They are looking for a new Assistant Coach, to work alongside the Centre Manager, as part of the team at Citizen Church to deliver the Spear Programme, equipping and empowering unemployed 16–24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: £21,500 p.a. pro rata for part-time role (£10,750)
Hours: Part time, 2.5 days per week, between 9.30am – 5.30pm, Tuesday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: Friday 13th December, 9am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Application: Please click 'Quick Apply' to submit your application for this role.
Download the application pack below for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- High emotional intelligence, a sense of humour and fun!
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- The Spear Coach is directly employed by Citizen Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
- Help to raise the profile of the Spear programme within Citizen Church and build a network of supporters and volunteers from the congregation
- Other ad hoc church responsibilities from time to time.
Please apply by submitting your CV and a Cover Letter
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
We are recruiting an Executive Assistant to the Chief Executive and PA to the Senior Leadership Team who will share our passion and commitment to members of the fire and rescue services community to live healthier and happier lives.
The post holder will work at a senior level to provide effective strategic executive support to the Chief Executive and proactive administrative assistance to all members of the Senior Leadership Team (SLT). The post can be based at one of our charity workbases (Littlehampton, Penrith, Exeter, Basingstoke) or homebased with occasional travel
This post holder is the primary point of support to the Chief Executive and directors. This is therefore a fast-paced, multi-faceted role with a number of varied and competing daily priorities to manage. The post holder will be situated at the beating heart of the senior team, enabling its effectiveness and agility.
Our Senior Leadership Team and colleagues throughout the organisation are ambitious for the charity and increasingly work in a contemporary and dynamic way, modelling progressive and inclusive leadership and always supporting one another to take opportunities and to manage competing and changeable priorities so we can achieve our shared and individual objectives. We are looking for someone who will thrive in this working style.
We are looking for a very special, experienced and positive executive assistant who will work in an agile and dynamic way. He/she/they will have a positive, observant, courteous and friendly manner and be resourceful and tenacious.
Generally, you will:
- Provide strategic executive support to the Chief Executive
- Provide administrative support to the Senior Leadership Team
- Provide exceptional stakeholder correspondence and engagement internally and externally
To be successful in this role, you need relevant experience:
- Providing executive, secretarial and/or administrative support at a senior level in an organisation of similar breadth and scope and in a pacey, dynamic and rapidly changing environment
- Managing multiple diaries
- Managing events and/or projects
- Researching, synthesising and summarising complex information for the purpose of briefing an executive
- Drafting sensitive correspondence to high-profile and/or key stakeholders
- Administering board or committee meetings
This post is subject to a disclosure and barring check.
How to apply
To apply for the role, please submit your CV and an introductory letter via our online portal. Alternatively, please contact us for an application form.
Closing Date 9.00am on 9 December 2024
We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.
Interiew Dates
First interviews will take place via MS teams on 11 December 2024 with second round interviews to take place in person, in London, on 16 December 2024.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team.
What you will do:
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities.
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary.
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment.
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed.
• Prepare and share impact reports with the team.
• Support the wider team with any GDPR or Data Protection queries.
To be successful in this role you will have:
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support.
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues
• Excellent verbal and written communication skills including the ability to write reports.
• Competent user of Microsoft 365 systems.
Please visit the careers site for the full job description and person specification for the
role.
The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.
The qualification will include:• Data Technician Level 3
Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6)
Hours: 36 hours per week
Location: Warrington
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 8th December 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trust for Developing Communities is recruiting a Finance Manager to join the brilliant TDC Finance Team to provide high quality and valuable financial management that will support us to tackle inequality in Brighton and Hove.
The Finance Manager will play a pivotal role in ensuring the effective management of TDC's finances. Overseeing core financial operations, you will support budget holders, provide critical financial insights, and manage the payroll process. Working closely with the Finance Director and Finance Assistant, you will help maintain and enhance the financial systems that underpin our charitable work.
This role will suit someone who is proactive and organised with great attention to detail. TDCs Finance Team works closely with Delivery departments and the Senior Leadership Team so the role will be varied with lots of knowledge sharing and development opportunities.
We are a charity tackling inequality in Brighton and Hove through community-led solutions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.
The role of Personal Assistant is primarily to organise all aspects of the Executive Director (ED’s) busy schedule including diary management and travel arrangements, enabling her to focus on the overall direction, management and administration of all aspects of IM’s work. The PA also assists the Operations Director with the smooth running of IM’s office.
You will have at least 3 years of relevant experience in a small/medium charity or comparable institution. You are comfortable working in a fast-paced environment, can operate successfully in high pressure, sensitive political environments, and provide support to high-level leaders and diplomats. The role entails working across time-zones and therefore ability and willingness to be flexible around working times is essential.
You have exceptional people, organisational and diary management skills and are willing to take an “all-hands-on-deck” approach when required. Your written and spoken English are excellent.A keen interest in international relations and politics and relevant additional language skills are highly desirable.
Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.
The client requests no contact from agencies or media sales.
Senior Legacy & In Memory Direct Marketing Officer
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.
The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.
Please note that this is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Recruitment Manager (12-months)
Reports to: Assistant Director, People and Race Equity
Salary: £45,000
Contract: 12 months Fixed Term
Location: Central London, Hybrid* (see below)
Closing date for applications: 8:00am Thursday, 5th of December 2024
Interview dates: week commencing the 16th of December 2024
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Over the next year we plan to significantly expand the teams focused on our Change work. As our Recruitment Manager, you’ll lead the recruitment process during this exciting period of growth, ensuring we bring in exceptional talent to help us achieve our mission. You’ll be working in a small and dynamic People team, collaborating with hiring managers and our Culture Lead.
Key responsibilities include:
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Engage closely with hiring managers to gain insights into their teams and the specific skills and experience required.
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Create recruitment campaigns that authentically reflect YEF’s values, are inclusive and attract a diverse and highly qualified pool of candidates.
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Screen candidates for our roles and be the People Team representative on our interview panels.
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Conduct a thorough review of the recruitment process to identify areas for improvement and efficiency.
Person specification includes:
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You’re experienced in every step of an effective recruitment process.
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You have a knack for spotting great talent.
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You’re passionate about delivering an amazing candidate experience.
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You work well in a team and value collaboration.
When applying for this role your cover letter must answer the following two question, within a maximum of 1000 words:
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Can you choose one of our values and share an example of a time when you demonstrated it in your work?
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Describe a time when you changed the way things were done in how candidates were recruited to make it work better.
Download JD (link)
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.
The Social Team is made up of a Senior Social Media Manager, two Social Media Managers and a Social Media Assistant. We sit in a wider Brand and Engagement team that includes digital marketing, email and brand.
In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online.
You will be responsible for:
Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers.
Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans.
Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content.
Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement.
Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity.
Key Criteria:
An experienced social media expert to bring insight, passion, and talent to the organisation and team.
Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube.
Proven ability in using data measurement and insights to improve and optimise social performance. Proven track record of developing, managing, and growing successful online communities
A degree is not essential for this role however we expect you to have previously:
Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools).
Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £34,500-£38,324 per annum pro rata
Contract: Permanent, part time 14 hours per week
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Subsidised Eye Care
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic but expanding fundraising and communications team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building on our grant income success.
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team and be part of the Senior Manager Team at Stoll and report directly to the Director of Supporter Engagement.
The client requests no contact from agencies or media sales.
Job term: Part time, 75% (24 hours) over three days per week
Salary: £43,920 FTE (£32,920 for 24 hours per week) plus attractive benefits
Location: One day in office in SW4 and two days remote
Closing date: 10:00 on 09 December 2024
Interviews: w/c 16 December 2024 (in-person preferred but remote options available)
Start date: Monday 27 January 2025
Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is a registered charity and a publisher of coverage of global philanthropy across print, digital, and events, including our flagship quarterly publication Alliance magazine.
APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.
We are currently seeking a motivated and confident individual with excellent organisational and inter-personal skills who is looking for an opportunity with real agency to help lead the next phase of development of our growing staff team in the new role of operations manager.
Working with the executive director you will take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice and play a central role in maintaining and developing a strong and vibrant workplace culture. Building on existing practices you will look to introduce new or improved policies that centre the wellbeing of staff. You will manage the people and culture budget to deliver a creative and thoughtful package of benefits and development opportunities for all employees. You will help deliver an annual EDI programme and organise an annual all staff workshop with a view to fostering a culture of inclusion and collaboration. You will also support the organisation by delivering key functions across finance, governance, and office management.
The successful candidate will have a bold and imaginative approach to people & culture, a strong commitment to staff welfare and healthy work life balance, a strong understanding of and commitment to EDI, excellent communication and interpersonal skills with the ability to forge good relationships across the organisation. The successful candidate will also have excellent organisation and time-management skills, and be a willing participant in all APT discussions and play an active role in driving the organisation forward.
To apply, please send a CV and short cover letter to David Drewery by 10:00am on Monday 09 December. We are a small organisation and only successful interview candidates will be contacted. If you have questions about the role, please contact us by email.
Main responsibilities
People & culture
· Working with the executive director to take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice to create a positive work environment
· Working with the executive director and trustees to annually review existing policies
· Maximising the organisations resources to deliver a considered and valued employee benefits package in line with our organisational values
· Managing the people and culture budget including staff benefits and development
· Maintaining and developing the APT staff handbook
· Working with the designated EDI lead to foster a culture of inclusion and deliver an annual EDI programme for the organisation
· Organising an annual all-staff workshop
· Being an approachable point of contact for all staff members for questions on personnel processes and procedures and maintaining a strong knowledge of the organisation and the support available if needed
· Working with managers to manage the employee cycle including co-ordinating the recruitment process, delivering inductions and processing leavers.
· Ensuring all personnel records – of staff and contractors – are accurate and up to date
Financial administration
- Processing of invoice payments, including international payments
- Conducting weekly reconciliation of all income and expenditure via Sage Accounts
- Processing monthly payroll via Sage Payroll including APT’s pension provision
- Processing quarterly VAT returns via Sage Accounts
- Conducting an annual review of suppliers to ensure good value for money for the charity
- Work with the executive director to ensure that the charity’s financial systems comply with statutory requirements
Governance & Risk
· Providing appropriate risk management by maintaining APT’s risk register and register of interests and ensuring adequate insurance provisions are in place
· Working with and supporting the work of the trustee Governance & Risk committee
- Support the executive director to ensure the annual submissions to Companies House and the Charity Commission are made in good time
· Supporting the executive team in preparation for twice annual trustee meetings and with new trustee recruitment and inductions
Office management
- Maintaining APT’s health and safety policy and associated risk assessments ensuring legislative compliance
· Maintaining the supplies and facilities required to ensure a smoothly functioning office
· Co-ordinating the once a month administration assistant and their work
General
· Attending team meetings and being an active team member and contributing ideas to the long-term development of Alliance
· Working on required tasks relating to any other APT projects
Person specification
Essential
· Professional experience working in a HR or people and culture role
· A strong commitment to staff welfare and healthy work life balance
· Knowledge of personnel policy legislative requirements but with a desire to push beyond them
· A strong understanding of and commitment to EDI
· Excellent communication and interpersonal skills
· Ability to forge strong relationships with colleagues
· Excellent organisation and time-management skills
· Ability to work independently
Desirable
· Experience of using Sage software or similar
· Experience working in the charity sector and understanding of associated governance requirements
· Understanding of charity accounts and budgets
· Experience of recruitment
· Experience of using Office 365 programmes
· Awareness of the philanthropy sector
Workplace benefits
Including, but not limited to:
· Four-day work week
· Flexible working, both in terms of times and location
· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service
· Enhanced pension
· Life assurance
· Enhanced occupational Sick Pay
· Enhanced parental policies
· Critical illness insurance
· Health cash plan for items such as dental and opticians
· Monthly physical wellbeing stipend
· Mental wellbeing support app
· Interest free season ticket loan
· Interest free tenancy deposit loan
· Travel insurance
· Employee volunteering day
A media platform acting as the critical friend to philanthropy worlwide by providng coverage of global philanthropy across print, digital and events.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.
In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.
If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.
This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.
ABOUT US:
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
Please read the additional information below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced Executive Assistant looking for an organisation with purpose, where your work makes a difference to vulnerable children every day.
As a key member of the senior team, this multi-faceted role will provide opportunities to be involved in all aspects of the work of the CEO office, including leading on specific projects, assisting in the organisation of special events and involvement with our work in India, Tanzania and the UK.
You will be the primary contact for internal and external communications with the CEO and our Trustees, whilst also meticulously administering and overseeing our governance responsibilities and processes. You will provide professional and confidential business support to the Group CEO, Directors and Board of Trustees, giving you a unique opportunity to immerse yourself in all areas of the charity.
JOB PURPOSE
• To provide professional and confidential business support to the Group CEO and UK leadership team, ensuring key initiatives are delivered by coordinating internal and external stakeholders.
• To support the leadership team and Group Board of Trustees to efficiently and meticulously perform our governance responsibilities.
KEY RESPONSIBILITIES
Executive support to the Group Chief Executive Officer (CEO):
• Proactively manage and coordinate the diary of the CEO by prioritising and arranging internal and external meetings, ensuring they are fully prepared for all internal and external engagements.
• Oversee the management of the CEO Outlook mailbox, dealing with incoming emails, categorising and filing these
as appropriate, responding on behalf of the CEO and triaging or delegating to other team members where relevant.
• Organise domestic and international travel arrangements, including liaising with internal and external contacts to arrange
meetings. Ensure that time is prioritised effectively and appropriately with reasonable timings and rest periods.
• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Ensure that papers and briefings are given to the CEO for meetings and that any instructions/directions are obtained prior to the meeting.
• Provide timely and relevant information to support decision making and planning, dealing with people at the most senior level both internally and externally and appropriately representing Railway Children at all times.
• Collate, prepare and disseminate information and data as required by the CEO (for internal and external correspondence,
papers, PowerPoint presentations, reports, and providing appropriate information for meetings and events).
• Undertake desktop research as necessary to support the CEO’s preparation for meetings and presentations.
• Project manage special projects for the CEO when required.
• Monitor and triage relevant social media channels and codraft content with the CEO to increase profile and visibility.
• Ensure all administrative tasks are completed on behalf of the CEO including, but not limited to, expenses and annual leave requests.
• Act with the highest levels of integrity, confidentiality and discretion at all times.
Leadership Team Executive Assistance:
• Coordinate, plan and minute leadership team meetings. Develop agendas and papers and ensure that key discussions and actions are followed up.
• Assist in the organisation of all staff away days including room bookings and catering, agenda organisation and logistical support on the day.
• Assist the Leadership Team in the effective implementation of our annual planning process under the direction of the Group CEO.
• Oversee the management of leadership team diaries and support with national and international travel arrangements.
• Provide administrative support and initiate planning for key strategic meetings, including venue bookings and logistics.
• Support the Group Director of People & Culture in the administration of HR matters in line with GDPR guidance, including recruitment, trustee engagements, DBS checks and employee communications.
• Coordinate Performance Management Review meetings and paperwork on behalf of the leadership team.
• Assist with the administration of procurement processes as required.
• Collate, prepare and disseminate information and data as required by the leadership team. Accurately review, proofread and assist with materials ensuring accuracy and completeness.
Group Board & Governance
• Work closely with the leadership team to ensure that there is appropriate co-ordination of Board, sub-committee and leadership team meetings and an effective flow of information.
• Plan and coordinate Group Board and sub-committee meetings including scheduling dates, organising agendas,
minuting meetings and circulating papers.
• Support the Head of Safeguarding and Quality Assurance with core policy documents, liaising with the leadership team to
review dates and ensure updated policies are scheduled for approval at Group Board and sub-committee meetings.
• Manage production and circulation of Board papers. Liaise with the leadership team to ensure reports are received to
deadlines, providing editorial inputs to ensure reports are of the highest quality before review by the Chief Executive.
• Proof-read and distribute Board minutes, ensuring timely follow up on any actions.
• Assist the Group Director of People and Culture in the recruitment and rotation processes for Group Board members.
• Liaise with our CEO, Trustees and legal partners to undertake the administration of our governance responsibilities.
General duties
• Uphold and work within Railway Children’s policies and procedures.
• Conduct yourself in accordance with the rules of the Child and Adult Safeguarding Policy and Code of Conduct in your personal and professional life – which includes reporting suspicions of child abuse or any other breach of these policies.
• Actively promote and embody Railway Children’s core values across the organisation.
• Travel to Railway Children’s field operations as and when required.
• Undertake any other duties, as appropriate to the post, as delegated by the line manager.
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the BSAVA:
The BSAVA is a professional membership association which exists to pioneer a sustainable future for our members and the wider profession. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we rely on over 300 volunteers to help us achieve our mission. Volunteers provide an essential connection to subject matter expertise as well as to the members who benefit from the products and services we develop to help them thrive as professionals. Each year BSAVA volunteers work with us to continuously improve and innovate the numerous education courses, events, and publications we deliver to help them and their peers succeed.
The role:
The British Small Animal Veterinary Association (BSAVA), based near Gloucester with hybrid working, has a fantastic opportunity for an experienced Volunteers Manager to lead a progressive and inclusive volunteer culture within BSAVA. This role is central to ensuring best practices in volunteer management and enhancing the volunteer experience. The ideal candidate will bring expertise in volunteer management, an understanding of equity, diversity, and inclusion (EDI), and the ability to inspire a thriving volunteer community that supports BSAVA's values and strategic goals.
If you are a proactive, empathetic, and organised individual with a passion for volunteer management and a desire to make a difference in the veterinary profession, we would love to hear from you.
Skills and experience:
The successful candidate will have an HR qualification or equivalent experience and be able to demonstrate experience of managing volunteers either through projects or committees.
We are looking for excellent communication and interpersonal skills, and able to manage competing priorities. The individual must be empathetic and able to engage a diverse range of people, not only inspiring them but motivating them to want to get involved. Experience of community building, either online or in person would be of benefit. The right person will be flexible and take a non-judgemental, solution orientated approach.
Other essential skills include:
· Excellent IT skills including Microsoft Office
· The ability to work proactively, using your own initiative to accomplish a variety of tasks
· A flexible approach to work
· High attention to detail
· Exceptional organisational and time management skills
· The ability to work effectively within a team
This post reports to the CEO.
We offer:
· Generous employer pension contributions starting at 7% and increasing to 10% with length of service
· Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.
· Bupa dental plan.
· Enhanced pay for maternity, paternity, adoption and other family-related leave.
· Life assurance of 3 x annual salary.
· Support for hybrid working for our employees, meaning you can work at home for up to two days a week and we also have a comprehensive Flexible Working Policy.
· Access to a free legal helpline where you can ask our specialist lawyers for legal advice on an array of topics.
· Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.
· Training and development.
· Free onsite parking, and for those who wish to cycle, we offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.
· Last but by no means least, we have regular social activities and events for those who wish to join!
And we are:
Community friendly – offering paid leave to volunteer for a charity or not for profit organisation.
Committed to supporting sustainability in our work and in the veterinary profession. The Association has completed a certified carbon audit and has been awarded Silver accreditation with Investors in the Environment.
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.
Position: Service Manager
Location: Durham
Contract: Permanent
Hours: Full-time, 37.5 per week
Salary: £34,380 per annum + pension and other benefits
Closing Date: Sunday 8th December 2024
Candidate shortlisting: will commence on the 3rd December (on a rolling basis) with the interviews being held on the Tuesday 10th December 2024
Start date: The appointed candidate will start by 17th February 2025 to set up the Service
About the Role
As the Durham Service Manager you will oversee the successful operation of supported accommodation providing an assessment, support and move on service to young people at risk of homelessness – creating a safe and engaging environment that individuals feel proud to call home.
You will work across the Bishop Auckland Supported Accommodation service and the Dispersed Accommodation service based in Tow Law managing a team of Progression Coaches, Night Progression Coaches and Outreach Workers. You will support and guide the team in providing targeted support for clients and take responsibility for the safety and wellbeing of all young people, volunteers, staff and the building in the service. Additionally, you will ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.
Key responsibilities include:
• Build and maintain local relationships with commissioners, stakeholders, and delivery partners, ensuring effective collaboration.
• Oversee building safety through regular risk assessments, health and safety checks, and compliance with Depaul policies.
• Liaise with internal departments (Finance, HR, Fundraising, etc.) to ensure smooth service operations.
• Manage and monitor budgets in coordination with the finance team and Assistant Director.
• Deliver high standards of support for young people and ensure effective housing management practices, meeting KPI targets.
• Apply the Depaul Acceptance and Commitment Therapy model to help clients align with their values and long-term goals.
About You
To be successful in the role of Service Manager you will need to have the following skills and experience:
• Leadership: Proven ability to lead teams, set goals, and drive continuous improvement.
• Team Development: Skilled in mentoring, coaching, and motivating teams to deliver high-quality services.
• Problem Solving: Strong analytical skills to assess situations, manage risks, and implement solutions.
• Effective Communication: Excellent interpersonal skills, adaptable to diverse audiences, including clients, partners, and stakeholders.
• Collaboration: Ability to build and maintain internal and external relationships and advocate for clients and staff.
• Numerical Skills: Proficient in data analysis, budget management, and interpreting KPIs.
• Adaptability: Flexible and resilient in dynamic, challenging environments with a focus on positive outcomes.
At Depaul UK, we prioritise skills that can be applied and developed in this role. Please use your supporting statement to demonstrate your competencies in relation to each point listed in the person specification. Wherever possible, illustrate how your skills have driven positive results.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Commitment to continued professional development with internal mentoring.
• Flexible working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Financial wellbeing offering interest free loans and advances
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Cycle to Work scheme and interest-free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• International Accident Cover – accidental death, permanent disability
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation