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ave you been affected by hepatitis B? Could you use your experience to help others?

We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.

You will:

• Establish strong relationships with health and community service colleagues.
• Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
• Recruit and develop a network of enthusiastic and well-supported volunteers.

Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!

12-month contract (with possible extension).

Salary: £28,860

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems. 
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures. 

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards

This is an exciting new role which will be integral to the organisation. Working closely with grant applicants, being primarily NHS Trust teams, the role will oversee and take ownership of the Charity’s grant-making process. The role will have responsibility for ensuring a robust grant management framework is set up and enforced across the organisation. The role will primarily focus on the pre-award stage of the grant life cycle, and work closely with the Charity’s Research and Impact Manager who will focus on the post-award stage of the grant life cycle.

This role requires a proactive individual with excellent communication and organisational skills, who thrives in a fast-paced environment and can manage multiple priorities at once. The postholder will be expected to build effective relationships with clinical, research and corporate teams across the Trust and develop a strong understanding of the projects and services for which charitable funding is sought.

The individual will need strong relationship building skills and the ability to work effectively with teams under pressure. The role would suit an experienced grants professional who can help set up future-proofed systems and processes with potential scope for expansion in the future.

WHY THE CHRISTIE CHARITY?

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the Northwest, this role could be for you.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. This is an exciting time to join The Christie Charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

We are an independent charity and everything we do is geared to supporting the renowned Christie hospital to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide enhanced services over and above what the NHS funds.

The Christie Charity operates from the same campus as The Christie NHS Foundation Trust.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Wandsworth 

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

Wat do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have substantial experience working directly with individuals who present a wide range of support needs, risks, and aspirations for their future. They will be confident in delivering high‑quality casework, including key working, support planning, and risk assessments, with a strong focus on promoting independence and recovery. A solid understanding of issues affecting women experiencing domestic abuse, as well as knowledge of mental health, substance misuse, and the wider social factors impacting service users, is essential.

The role requires someone who is able to work collaboratively with a variety of external agencies, including Social Services, mental health teams, drug and alcohol services, and other community organisations. The candidate must be able to communicate effectively with professionals to ensure that support packages are well‑coordinated and that safeguarding responsibilities are met. A thorough understanding of safeguarding legislation and procedures, including child protection, is fundamental to the role.

The postholder will need strong knowledge of welfare benefits, housing legislation, and the practical steps involved in supporting women to secure and maintain safe accommodation. They must be able to work confidently within service specifications, quality frameworks, and organisational policies, ensuring accurate record‑keeping, case notes, and monitoring reports. Experience using computer‑based systems to record client information is therefore required.

A commitment to equality, diversity, and the rights of service users is central to the role. The candidate must demonstrate an ability to promote dignity, choice, empowerment, and co‑production in all aspects of their work, in line with The Hestia Approach. They should be able to support women in developing confidence, resilience, and peer networks, and be comfortable facilitating group activities, workshops, and community‑based initiatives.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Fluency in at least one South Asian language is a genuine occupational requirement for this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have substantial experience working directly with individuals who present a wide range of support needs, risks, and aspirations for their future. They will be confident in delivering high‑quality casework, including key working, support planning, and risk assessments, with a strong focus on promoting independence and recovery. A solid understanding of issues affecting women experiencing domestic abuse, as well as knowledge of mental health, substance misuse, and the wider social factors impacting service users, is essential.

The role requires someone who is able to work collaboratively with a variety of external agencies, including Social Services, mental health teams, drug and alcohol services, and other community organisations. The candidate must be able to communicate effectively with professionals to ensure that support packages are well‑coordinated and that safeguarding responsibilities are met. A thorough understanding of safeguarding legislation and procedures, including child protection, is fundamental to the role.

The postholder will need strong knowledge of welfare benefits, housing legislation, and the practical steps involved in supporting women to secure and maintain safe accommodation. They must be able to work confidently within service specifications, quality frameworks, and organisational policies, ensuring accurate record‑keeping, case notes, and monitoring reports. Experience using computer‑based systems to record client information is therefore required.

A commitment to equality, diversity, and the rights of service users is central to the role. The candidate must demonstrate an ability to promote dignity, choice, empowerment, and co‑production in all aspects of their work, in line with The Hestia Approach. They should be able to support women in developing confidence, resilience, and peer networks, and be comfortable facilitating group activities, workshops, and community‑based initiatives.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Gendered Intelligence is seeking an exceptional leader to serve as its next Chief Executive. This is a rare opportunity to lead a nationally respected, trans-led organisation with real influence on policy, professional practice and the lives of trans, non-binary and gender exploring people across the UK.

The next Chief Executive will inherit strong foundations: an experienced and committed team of just under 40 people, a distinctive and trusted public profile, and a range of services that reach communities, professionals and institutions across the country. With income of around £1.5–2m, the next Chief Executive will lead the organisation through its next phase of development at a time when that leadership matters enormously.

The role offers the chance to shape strategic direction, open new partnerships and income streams, and contribute to national conversations on trans equality and human rights, while working alongside people who are deeply committed to the mission and to each other.

We are looking for someone who combines strategic clarity with operational grounding, who leads with calm and consistency, and who understands both the privilege and the responsibility of this role. We will be honest with candidates about what the role involves, and we expect the same in return.

Full details of the role can be found on our website and in the attached recruitment pack. 

Great marketing connects organisational priorities with the people we need to reach. This 9-month maternity-cover role will lead integrated campaigns and high-quality content that build awareness, strengthen trust and support the impact of Southern Hospice Group across our communities.

You will take ownership of campaign planning and delivery across digital, print, events and media, translating priorities from Fundraising, Retail, Clinical Services, the People Team and Corporate Partnerships into audience-led marketing activity. You will balance planned campaigns with emerging organisational needs, making clear choices about where time and resource will have the greatest impact.

Alongside campaign leadership, you will help shape editorial and content planning, developing compelling, accessible content that communicates our impact and supports engagement. You will work closely with Brand, Digital and Creative colleagues to ensure campaigns are joined up, consistent and effective across channels.

You will be a trusted marketing partner to senior and operational stakeholders, using insight and performance data to improve activity and provide clear recommendations. You will also provide day-to-day leadership, coaching and direction to Marketing and Communications Officers and apprentices.

This is a fixed-term role where pace matters. Success will mean quickly building strong relationships, maintaining continuity through maternity cover and delivering measurable campaigns without losing quality, brand discipline or audience focus.

You'll be

You do not need to come from a hospice or charity background. What matters is that you can bring relevant expertise, understand the responsibility attached to our work and use your skills to deliver meaningful, measurable impact.

• Significant experience delivering integrated marketing campaigns from planning through to evaluation.
• Experience developing marketing plans and managing multiple campaigns, stakeholders and deadlines at the same time.
• Strong campaign management and project management skills, with evidence of delivering on time and within budget.
• Excellent copywriting and editing skills, with the ability to turn organisational priorities into clear, compelling audience-focused content.
• Strong stakeholder management and influencing skills, including confidence advising senior colleagues and constructively challenging briefs.
• Experience using audience insight, segmentation and performance data to improve marketing activity and make recommendations.
• A strong understanding of digital marketing, brand management, accessibility and inclusive communications.
• Experience coaching, mentoring or supervising colleagues and creating clear priorities for delivery.
• A practical, collaborative and solutions-focused approach, with the confidence to make sound decisions in a fast-moving environment.
• Alignment with our values: Caring, Connected and Courageous.

Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?

We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play an integral part in supporting donations to improve student experience and across key areas of research.

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £10k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

As a Philanthropy Officer you will have responsibility for managing a portfolio of current and prospective donors. You will have the confidence to ask for donations, be a strong communicator, and be passionate about making a difference to some of the biggest challenges the world faces.

The Philanthropy Officer will take ownership of the end-to-end relationship management process of a prospect, from initial research to stewardship activity:

1. Personally manage a portfolio of circa 100 of the University’s (4- and 5-figure) donors and prospective donors, maintaining close relationships with each prospect and integrating them with the University whenever possible to bring the prospective donors to the point where you can ask for philanthropic support.

2. Secure over £100,000 of donation pledges in the first year and develop a sustainable pipeline of prospects and philanthropic income.

3. Demonstrate an understanding that successful fundraising is based on building effective relationships, which match a prospective donor’s philanthropic interest with an area of strength and/or opportunity at the University. Be responsible for the end-to-end relationship management process of your contacts including:

· Identifying new prospective donors from your networks.

· Making the approach and managing a cultivation process, tailored to your prospect.

· Understanding the University’s campaign priorities and bringing them to life for individual supporters. through various communication channels.

· Asking confidently, passionately and effectively for key priorities.

· Building long-term relationships that are centred on the donor, including maximising volunteering opportunities where appropriate.

· Stewarding the donor once a gift is made, ensuring the individual remains connected to the University, the project, and the impact which they have made.

4. Responsible for adhering to relevant fundraising regulation and GDPR whilst ensuring fundraising processes are ethical and that due diligence is undertaken as necessary.

5. Deliver against set targets including money raised, asks made, meetings secured and gift close rate.

6. Communicate effectively with prospects, donors, volunteers, alumni, academics, researchers and businesses using a wide range of communication skills.

7. Communicate effectively with prospects and donors by phone, email, LinkedIn, letter and face-to-face.

8. Work internally with academics to showcase projects to potential donors and work with colleagues across the university to bring gifts to fruition.

9. Work closely with the Volunteering, Events, Campaign Management, Donor Experience, Regular Giving and Legacy Teams to maximise opportunities for collaboration with prospective donors.

10. Working in partnership with other fundraisers and members of DARO including sharing best practice and ensuring prospect development by playing in senior stakeholders at the right time.

11. Use Blackbaud CRM to record meetings and proposals effectively to allow accurate performance monitoring and reporting.

12. Take ownership of all processes and communications in relation to your prospects to include writing proposals, first approach communication, thank you letters and gift paperwork as appropriate.

13. Work with the Philanthropic Finance Team to ensure pledges are fulfilled and donations are correctly managed.

14. Being familiar with methods of tax efficient giving in the UK.

15. Seeking out opportunities for professional development.

16.  Fosters a fair and equitable workplace for all staff.

17.  Supports the University’s sustainability agenda through resource efficient working.

18.  Any other duties commensurate with the grade.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Recovery Worker

Location: Bedfordshire. Unfortunately this service does not have step free access.

Salary: £26,200

Shift Pattern: 37.5 hours per week Monday to Sunday 08.00 - 16.00 or 14.00 - 22.00. You may be required to work outside these hours as per service and resident requirements, including bank holidays as required on the rota.

About the Role

We are seeking a dedicated, patient, and compassionate Recovery Worker to join our team in Bedford. The service provides an 11-bed short stay, trauma informed alternative to hospital admission and facilities, part of a wider integrated initiative for urgent and emergency care. You will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living. 

With a focus on achieving outcomes in line with contractual requirements, while ensuring quality and consistency within a trauma informed, psychologically informed environment. You will deliver flexible, tailored, person centred support to help residents improve their quality of life, overcome challenges, and achieve personal goals. Using your communication skills, you will build trusting professional relationships, support residents to reintegrate into the community, and play a vital role in helping them rebuild their lives through personalised support plans, activities, and partnership working. 

Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Some Key Responsibilities Include:

• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Ensure the safety and wellbeing of residents at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

About You

We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

• Experience working with people with multiple and complex needs, ideally in mental health and residential setting
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion to our residents, and different challenges they face
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We have a vacancy for a Part-Time Secretary for Prison Chaplaincy to provide support and advocacy for Free Church prison chaplains across England & Wales.

You will support and advocate for Free Church prison chaplains serving across England and Wales, working closely with the Free Churches Faith/Belief Adviser to His Majesty's Prison and Probation Service [HMPPS] the Free Churches Steering Committee for Prison Chaplaincy, trustees and chaplains. This is a strategic, outward‑facing role combining pastoral support, endorsement of candidates, advocacy, and partnership building with denominations, HMPPS and ecumenical bodies.

The closing date is noon, Wednesday 30th September 2026, with interviews held on 22nd or 23rd October 2026 in London.‍ ‍

It is an occupational requirement that applications are open to WOMEN ONLY, as permitted under Schedule 9, Part 1, of the Equality Act 2010. We are committed to building a diverse and inclusive workforce and actively encourage applications from individuals who are disabled, neurodivergent, or from minoritised ethnic backgrounds.

Juno Women’s Aid are a growing organisation with an exciting pipeline of innovative projects and ambitious plans for the future. This is a unique opportunity to join a forward-thinking team and play a key role in driving new ideas and initiatives from concept to delivery.

Who We're Looking For

We are seeking an experienced operations professional who combines strategic thinking with strong planning, implementation, and project management capabilities. The successful candidate will be an excellent communicator, confident in engaging with a wide range of stakeholders and comfortable with public speaking.

You will thrive in a fast-paced, survivor-focused environment, demonstrating the ability to remain calm under pressure while managing a varied and demanding workload. Strong organisational skills, adaptability, and the ability to balance multiple competing priorities are essential for success in this role.

If you're committed to upholding the highest standards of care and eager to drive impactful change, we invite you to help us build a safer future.

NOTE: We encourage early applications as this vacancy may close once we have appointed a successful candidate.

For further information about the role, please visit our website and download the Job Description which can be found at the bottom of the job vacancy page. 

When completing an application for one of our vacancies, please use clear examples of how your experience, ability, skills/transferable skills, meet the requirements detailed in the Person Specification.

Please include examples from paid or voluntary work/activities or other 'life' experiences. This information will be used as a basis for shortlisting.

Where you don’t meet the requirements of the post currently, please explain how you intend on doing so, for instance via training and commitment to personal development.

About WSUP

Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.

Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.

Purpose of the Role

The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.

The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.

The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.

The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.

Key Responsibilities

1. Health Coordination and Casework

· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.

· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.

· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.

· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.

· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.

· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.

· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.

· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.

2. Development of Women’s Service Provision

· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.

· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.

· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.

· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.

· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.

· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.

· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.

· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.

· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.

3. Partnership Working

· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.

· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.

· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.

· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.

· Attend relevant meetings, case discussions and multi-agency forums where appropriate.

· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.

· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.

4. Peer Support and Co-production

· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.

· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.

· Contribute to volunteer briefings, debriefs and reflective practice where relevant.

· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.

· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.

· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.

5. Monitoring, Evaluation and Reporting

· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.

· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.

· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.

· Contribute to internal reporting, case studies, impact evidence and partnership updates.

· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.

· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.

Person Specification

Essential Experience

· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.

· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.

· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.

· Experience of managing risk, safeguarding concerns and sensitive personal information.

· Experience of working in a person-centred, strengths-based and non-judgemental way.

· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.

· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.

Essential Knowledge and Skills

· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.

· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.

· Strong communication, listening and interpersonal skills.

· Ability to work calmly and confidently with people in distress or crisis.

· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.

· Ability to coordinate referrals and liaise effectively with external agencies.

· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.

· Commitment to equality, diversity, inclusion and anti-discriminatory practice.

· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.

· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.

Desirable Experience, Knowledge and Qualifications

· Experience of working in a women-only or gender-responsive service.

· Experience of co-production, peer support or lived experience-led service design.

· Experience of using case management systems

· Knowledge of services and referral pathways in Greenwich and South East London.

· Lived experience relevant to WSUP’s work

Hope Nottingham's vision is to inspire and grow communities of hope across Nottingham where local people are enabled to volunteer to support those in need, addressing poverty of resources, reducing loneliness and providing spiritual support. We are rooted in our Christian faith and currently have a staff team of 9 and support over 320 volunteers in teams across Nottingham.

We are looking for an energetic, compassionate, highly organised and values-led Charity Area Teams Manager to lead and inspire our staff, volunteers, and service delivery teams, as they deliver practical help, community connection and Christian care across our food banks, hubs and community activities.

In this pivotal role, you will oversee the effective management of team operations, ensuring that service standards are consistently met and that our charitable initiatives reach those in need. You will ensure activities are safe, welcoming, well-planned and aligned with Hope Nottingham's vision, mission, values and Theory of Change.

Responsibilities

• Lead and support staff through objectives, reviews, training and wellbeing conversations
• Recruit, induct, develop and engage volunteers and volunteer leaders
• Oversee service delivery across multiple locations, maintaining safe, inclusive and welcoming standards, focused on making a real difference in our communities
• Act as Safeguarding Coordinator and escalate concerns appropriately
• Use feedback and impact information to improve support, training and delivery
• Uphold and promote Hope Nottingham's Christian ethos while welcoming people of all faiths and none
• Ensure compliance with organisational policies, safety standards, and legal requirements across all service activities.
• Foster strong relationships with community partners, stakeholders, and local organisations to enhance outreach efforts.
• Monitor operational metrics and prepare reports to evaluate team performance, identify areas for improvement, and celebrate successes.

Skills

• Proven team management, volunteering and service delivery experience in a charity, community, church or social action setting.
• Approachable and confident communication skills both verbally and in writing to represent the organisation both compassionately and professionally
• Ability to lead diverse teams effectively in a fast-paced environment, balancing compassion with accountability
• Strong organisational skills with the capacity to manage multiple priorities simultaneously
• Ability to adapt quickly to changing circumstances while maintaining focus on service quality
• Demonstrable commitment to community service and organisational values.
• Proficiency in using office 365 and service related software

A full driving license and access to a car are essential.

28 days holiday per year (includes 3 days between Christmas and New Year) + bank holidays, Life Assurance, 3.5% employer pension contribution, wellbeing scheme including access to counselling and bi-annual staff team retreat days.

There is a genuine occupational requirement under the Equality Act 2010, Schedule 9, for the postholder to be a practising Christian because the role supports Hope Nottingham's Christian ethos, prayer, chaplaincy and faith-based activities.

If you are passionate about developing people, volunteering and community transformation, we would love to hear from you.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We have three Housing Procurement Officer roles available in the following locations:

• Crisis Skylight London, 50-52 Commercial St, Tower Hamlets, E1 6LT
• Crisis Skylight Brent, 1-2, Bank Buildings, High St, NW10 4LT
• Crisis Skylight Croydon, 12 Surrey St, CR0 1RG

There will be travel in and around the local area.

About the role

As a Housing Procurement Officer, you will help people experiencing homelessness find safe, suitable and affordable homes across London’s private and social rented sectors. We are recruiting one full-time officer for each of our London service centres, known as Skylights, in Brent, Croydon and Tower Hamlets. You will build relationships with landlords, source good-quality accommodation and work with each person we support, known at Crisis as a member, to understand their housing needs, preferences, affordability and circumstances. You will ensure housing options are clearly explained and that members have meaningful choice and control wherever possible.

You will work Collaboratively with members, Coaches, landlords and Housing Procurement Officers across the other London Skylights to make suitable housing matches, resolve concerns and address risks to tenancies early. You will take a bold approach to opening new routes into housing, pursue Impactful outcomes that last and work in an Equitable way that protects each person’s dignity and independence. The role involves frequent travel across London. Occasional evening or weekend work may be required, with time off in lieu.

About you

• Strong knowledge of London’s rental market, landlord and tenant law, and welfare benefits affecting housing access and affordability.
• Experience of sourcing and procuring properties, allocating and letting homes, and supporting people to sustain their tenancies.
• A clear understanding of the barriers faced by people moving out of homelessness, with experience of finding housing that reflects individual needs, preferences and circumstances.
• The ability to build productive relationships with social and private landlords and use negotiation, mediation and influencing skills when people have different priorities.
• A sound understanding of safeguarding, property health and safety and lone working, including how to recognise, respond to and escalate concerns while maintaining professional boundaries.
• Strong communication, organisation and self-management skills, including accurate record keeping, financial administration and the ability to work independently and across teams.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 13 October 2026 23:55

Interview process: Presentation + Panel interview

Interview date and location: W/C 26 October 2026 location TBC

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

We are looking for an exceptional, highly motivated and dedicated individual to join our team as a full-time Youth Worker (Youth Voice), supporting our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.

The successful candidate will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.

You’ll specialise in youth participation, ensuring that a diverse range of young people’s voices are heard. You’ll also facilitate and lead on supporting our Youth Advisory Board and work alongside them to cultivate inclusive activities which increase youth participation across all our services. We have an ambitious plan to improve and accelerate our youth voice strategy and this role will be at the heart of this delivery.

You should be experienced in designing, planning and facilitating a range of activities and group work with and for young people and be able to work dynamically in a fast-paced day centre environment. We are looking for candidates who are passionate about youth engagement and skilled in bringing out the ideas, voices and opinions of young people to shape service delivery. We are particularly keen to hear from candidates with a background in running participatory youth projects, co-production, youth engagement sessions and/or community engagement.

The ideal candidate is a team player who enjoys working collaboratively across our organisation. This role also includes working closely with our Campaigns, Impact and Policy team to ensure young people’s voices are at the heart of our external campaigning work.

Finally, you will also be committed to the safeguarding of young people and delivering an inclusive and trauma-informed service.

This role will be based at our day centre in Camden, with some travel to other New Horizon projects within London.

Closing date for applications: Monday 21st September

Interviews: Thursday 1st October

Please note interview dates are fixed and will not be changed. Please ensure you are available on these days when applying for this role.