Mental Health Jobs

• £6,079 per year (based on a full-time salary of £30,396)
• 7.5 hours per week
• Fixed-term contract until June 2026
• SEL Mind office (to be agreed), with travel across all SEL Mind boroughs

The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.

We are looking for a part-time Advice Projects Coordinator to support a new advice clinic to help people with mental health problems complete complex forms for health and disability benefits. We are looking for someone with experience of providing help with health and disability benefits, excellent organisational skills, and the ability to support and motivate a passionate team of volunteers.

This role will involve:

• Supporting clients to fill out health and disability benefits forms to a high standard
• Coordinating appointment bookings and a volunteer rota
• Helping clients access wider advice and support services
• Providing ad hoc support and guidance for volunteers

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 29th July (11:59pm)

Likely interview date: Monday 12th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them.

The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space. Please note: some out-of-hours work is a key part of this job.

If you do not meet all of the requirements of the role but have comparable knowledge and experience, we would be happy to consider your application, or talk to you in advance of an application.

Key Responsibilities:

• Line management of a team of full time, part time and bank staff who have expertise in supporting young people nearing crises.
• Day to day management of the contract (from the NHS ICB)
• Responsible for managing a rota to ensure the service has adequate staffing, 365 days a year
• Holding relationships with all key stakeholders (funders and commissioners, local authorities, local CAMHS services and hospitals)
• Building on the pilot phase of the programme and using creative approaches to supporting children and young people of all ages.
• Working closely with the Clinical Lead to ensure safe delivery of services and that staff are supported.
• Ability to support staff to work with a diverse range of children and families, and tailor services to reach young people who may not currently be accessing the programme, or who have specific additional needs or diagnoses.

You will have:

• At least 3 years’ experience of managing a complex service supporting young people with a variety of needs, ideally within a mental health context.
• Experience of working on (ideally managing) a commissioned service within a Third Sector Organisation.
• Experienced in delivering a service within budget and meeting all KPIs and contract requirements.
• A passion for supporting and developing staff.
• A commitment to improving the lives of young people through high-quality mental health support
• Having a creative approach to problem solving and developing the service to meet the needs of diverse young people and families.
• Ability to form and maintain relationships (e.g. with CAMHS, commissioners, funders), and communicate effectively with all stakeholders and young people.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

​

Working Well Trust is a mental health, learning disability and neurodiverse and employment focused charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, or who have learning disabilities and/or who are neurodiverse through training and employment.

This new role of HR Manager will be working with our team to support their employment and wellbeing, as well as providing the key structure and systems to enable the Trust to deliver to our clients and funders.  Over the last couple of years we have expanded and although we are proud of how we support our clients and colleagues it is now clear that we need in-house support to ensure that this continues and to help drive improvements. 

As this is a stand alone post we do need someone who is experienced and CIPD qualified.  Experience of the charity/third sector is not essential nor is management experience. Commitment to promoting welfare and inclusion are essential requirements for the role.

You will be reporting to the CEO but also be the key employee on the People and Culture sub committee which brings together trustees, including a HR professional, and staff to discuss and plan work priorities.

The role we are recruiting for is as follows: 

Full time: 28 hours per week but we can be flexible what hours and days these are worked.

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: 9am Friday 12 July

Telephone interviews: During week beginning 15 July but may be held earlier

Final Stage interviews: 26 July

Job Purpose

This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London. 

Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. Staff will also actively participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. Staff in our Safe Space ED service are required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) however, they do not need to hold a clinical qualification for this role.

The Role

The role of the crisis practitioner will be to work collaboratively with LPS and service users to de-escalate crises in ED. The role will also involve triaging and assessing all clients accessing the service, alongside LPS. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with service users to improve mental wellbeing and reduction in A&E attendance. The crisis practitioner will also be responsible for linking in and signposting follow up support with our community Safe Space team. This role does not include clinical intervention. The crisis practitioner will be required to raise and follow up on safeguarding concerns, with support by the Team Manager.

Person Specification

• Minimum of 2 years working in clinical mental health services or settings 
• Minimum of 2 years supporting clients experiencing severe mental health distress and crisis
• Minimum of 2 years supporting clients with moderate/severe mental health 
• Extensive experience of managing challenging behaviour and dealing with clients with complex needs

About Us

We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims. 

Disclosure and Barring Service Check

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equal Opportunities

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

An opportunity has arisen to provide support in our weekly groups for young people aged 13-19 who are experiencing emotional or mental health difficulties. The groups are an informal, fun, confidential space where young people can meet and chat with other young people, take part in feel-good activities and receive helpful information and tools. There are two groups a week, one on Thursdays in Tunbridge Wells between 4.30pm-6pm and another in a venue in Tunbridge Wells or Tonbridge, details to be confirmed.  

We are looking for a Sessional Support Worker to assist with the delivery of the groups. The postholder will work closely with the Reachout Youth Coordinator to help plan and deliver the groups and provide support to group members. You will have experience of working with young people and an understanding of mental health conditions. You will have excellent communication and listening skills, be positive, warm and welcoming and able to deal confidently with challenging situations.

The role is for 5 hours per week. Most of your time will be spent at the groups in their 2 different locations, with some time being spent helping to plan activities, attend monthly supervision, and/or other relevant meetings outside of the groups.

We offer:

· 25 days annual leave entitlement per year pro rata, with incremental increases capped at 30 days after 10 years’ service (plus bank holidays)

· An additional day of leave on your birthday and another over the winter period

· A fully supportive working environment with regular supervision

· Flexible days and hours where possible, to be arranged

· Access to our Employee Assistance Programme, a confidential 24/7 telephone advice and counselling service

· Ongoing training relevant to your role, and access to various courses through Charity Consortium Learning

· Pension contributions of up to 4% of your salary

Please read the job description and person specification below before applying.

How to apply

Please email a CV and supporting statement (maximum of 2 sides of A4) that clearly outlines your suitability for the role making sure you have addressed the criteria listed in our person specification to Leigh Attwood by 10am on Friday 2nd August. CV’s sent without a supporting statement will automatically be discounted. Interviews will be held in person, in Tunbridge Wells on Thursday 22nd August.

Please note the role will be working with vulnerable young people so an enhanced DBS check will be required, in addition to evidence of your right to live and work in the UK without restrictions.

Mental Health Resource is committed to equality, diversity, and inclusion and we want this to be reflected in the diversity of the people we employ. Applications are therefore welcomed from all backgrounds and identities.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Charity Registration No: 1049854.

What You'll Do:

 Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We are growing our counselling service, and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction. 
 

Collaborative Leadership: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions. 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Do you have your own experiences of living with mental health challenges?

Could you draw upon your experiences of managing your own mental health conditions and maintaining your wellbeing, to inspire someone else to overcome the obstacles in their life by providing them with emotional and practical support.

Do you want to work with a leading advocacy charity organisation?

Then come and join us here at VoiceAbility.

Who are we?

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations and our Camden Crisis Team Peer Support Service is one of our involvement services.

We’ve been supporting people to have their say in decisions, around health, care and wellbeing for over 40 years. We make sure people are supported when it matters most.

Our service was co-developed back in 2015 by VoiceAbility and people who use the services.  This is now part of Reach Out Camden which is passionate about working together with Camden residents to design and deliver services that improve their mental health and for people to live healthy and fulfilling lives in a place where they feel connected to their community and have the right opportunities to thrive.

Your role will require you to provide one-to-one support for service users as they are discharged from the Crisis team, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based in one of the Camden Crisis Resolution Team offices.  The post is a permanent contract with a starting salary between £24,500 - £31,500 per annum pro rata.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:  

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues)
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

About the role

We have an exciting opportunity for a Peer Support Worker to join our team in the Camden Crisis Teams. We are looking for both full and part time staff, (working hours to be agreed, however, our service runs Monday to Friday, between the hours of 9am-5pm), on a permanent contract. Reporting directly to the Connections Team Leader.

Your role will require you to provide one-to-one support for service users, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based at in one of the Crisis Team offices either at Daleham Gardens or St Pancras Hospital. The post is a permanent contract with a starting salary between £24,500 - £31,500 pro rata depending on experience.

How will you make a difference?

You will work with the Peer Support Team and draw upon lived experience to assist service users to move forward positively.  Acting as a specialist resource to provide a unique perspective to service users. 

You will hold a small caseload to allow regular sessions to be held with the service user, maintaining confidential records, utilising VoiceAbility and NHS electronic records system.  Planning, implementation of and review of care packages, including parts of the individual care plan. 

About you

We’d like to hear from you if you

· Have lived experience of mental health challenges

· Have experience of accessing mental health services

· Have experience of being in a supportive and enabling role

· Able to demonstrate a general understanding of Mental Health issues, with a general non-judgemental attitude, and the range of services available to support them

· Have an understanding of confidentiality and can work within organisational policies and procedures and local health and social care polices, guidelines and process

· Have excellent interpersonal and communication skills, with experience of working within a multi-disciplinary group

· Are Professional, enthusiastic and engaging, a good listener, empathetic and have a positive “can do” attitude

· Hold an Enhanced DBS with Children & Adults Barred lists (or willingness to obtain) 

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Important Dates:

Closing date for applications: midnight on 10th July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Interviews via Teams or face to face: w/c 15th July 2024

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please contact HR.

VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.

Job description and person specification

Salary: £27,291 - £31,974 FTE (depending on skills and experience)

Contract: Permanent, Part-time (28 hours per week)

Reporting to: Head of Finance, Training, and Operations

Reports from: People and Culture Officer, IT and Data Officer

Location: Sevenoaks Wellbeing Centre, with flexible working options including part-time remote work.

About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get well, stay well, and thrive. As an ambitious, award-winning organisation and a proud member of the Mind federation, we value collaboration, partnership, creativity, and growth. Working with us means engaging in projects that positively impact people's lives, fostering personal growth, and finding satisfaction in the work accomplished. You will be surrounded by supportive individuals committed to making a difference, which can instill a sense of purpose and determination.

About the Role
As our Operations Lead, you will work closely with the Head of Finance, Training, and Operations to ensure smooth daily operations. You will oversee the day-to-day operational flow of the office, ensuring West Kent Mind runs efficiently and effectively.

Who You Are
Your experience can be paid or voluntary, full or part-time, in the UK or overseas.

• Project Management: Demonstrable project management experience and transferable skills to support others.
• Data Presentation: Ability to understand and present data effectively through reports and presentations.
• Process-Driven: Committed to delivering efficiency, consistency, and quality, optimising our charity resources.
• Tech-Savvy: Adaptable and willing to learn new systems and software in a modern office environment.
• Operational Advocate: Passionate about the importance of effective and efficient operational support.

What You Will Offer Us

• Sector Experience: Experience in a small organisation, with a focus on developing and delivering impactful operational support.
• Operational Support: Familiarity with providing high-quality support in a busy and varied environment.
• Efficiency: A knack for creating order and being the first point of contact for colleagues.
• Proactive Attitude: Eager and ready to tackle any task with a willing attitude.
• Microsoft Office Proficiency: Competent in using Microsoft Office Suite, especially Word, PowerPoint, Outlook, and Excel.
• Communication Skills: Strong communicator, both face-to-face and in writing.
• Team Supervision: Some experience in supervising, coaching, and developing team members.

Key Responsibilities

• Operational Expertise: Serve as the go-to expert for building and internal processes, supporting colleagues in their daily work.
• Health and Safety Compliance: Oversee Health and Safety, including annual inspections, policy development, training, and risk assessments.
• Contingency Planning: Maintain plans and registers to address potential risks and safeguard assets.
• Team Supervision: Supervise the People and Culture Officer and IT and Data Officer, maintaining standard operating procedures.
• Administrative Support: Assist with operational administrative support, contract management, and developing ad hoc projects.

Adopting Our Fundraising Culture

West Kent Mind values a fundraising culture where all staff, volunteers, and trustees contribute to fundraising efforts. Whether securing funding for your area, writing thank-you notes to donors, or creating testimonials for grant applications, everyone is expected to embrace this ethos.

Benefits
Passionate Team: Work with a dedicated team making a positive impact.
Holidays: 23 days a year, increasing with service up to 30 days, plus bank holidays. Additional three days between Christmas and New Year (pro-rata for part-time).
Learning: Opportunities for coaching, training, and professional development, including free Mental Health First Aid training.
Pension: Auto-enrollment in our pension scheme with a 3% salary contribution.
Employee Assistance Programme: Access to confidential advice, counseling, and online tools.

Application Process
Please refer to our website and the attached documents for the job description and person specification.

For informal discussions, contact us via the website. Send a current CV and a statement (no more than 2 sides of A4) evidencing how you meet the points under ‘Who you are’ and ‘What you will offer us’.

Due to application volume, we may not acknowledge every application.

Please complete an Equality & Diversity monitoring form on our website. This information is processed anonymously.

Interviews are scheduled for 22 and 23 July 2024. Shortlisted candidates will be notified by 17 July 2024.

Please note: You must provide evidence of the right to live and work in the UK without restrictions for this role. We cannot sponsor visas.

We look forward to receiving your application.

Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.

What You'll Do:

Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week 

Background Information:

Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) has a strong reputation for delivering good quality counselling services for over 20 years, achieving positive recovery outcomes. 

This is a BACP accredited service and operates using a volunteer counselling placement model alongside paid clinical counselling staff, delivering bereavement counselling to adults living in Newham.

The Counselling Coordinator will be required to complete, oversee and screen clinical counselling assessments and referrals, provide administrative and data support for the smooth running of the counselling services including managing administrative assistants, and provide duty management to therapists in accordance with safeguarding policies and procedures.

Management Structure:

All Mind in Tower Hamlets, Newham and Redbridge staff are accountable to the CEO.  The Counselling Coordinator will be supervised by the Counselling Service Manager who reports to the Operations Director.

Overall Purpose of the Post:

The Counselling Coordinator will be required to effectively support the coordination and supervise the activities of Newham Bereavement Service and Tower Hamlets Bereavement Service at an operational and clinical level to ensure that it meets its contractual obligations and KPI’s. Currently this service consists of bereavement counselling, brief counselling, and early bereavement support.

 Key Responsibilities of Post

 1. Management

 1.1. Ensure the delivery of the service is in accordance to the contractual agreement

 1.2. Effectively monitoring the database, looking for outliers and rectifying this on the Views database system.

1.3. Monitor and manage service capacity in accordance to contractual KPI’s

1.4. Ensure counsellors are at capacity within their individual caseloads and maintain effective clinical work at this level.

1.5. Monitor, identify and report any gaps in volunteer staffing levels both planned and unplanned to the Counselling Services Manager and take appropriate action

1.6. To provide duty management to therapists (counsellors) and support / guide them in accordance to safeguarding policies and procedures

2. Training

 2.1. To support the Volunteer Counselling Placement Programme

2.2.  To support the recruitment and induction of Volunteer Placement Counsellors in line with Mind in Tower Hamlets, Newham and Redbridge policies and procedures.

2.3.  To support with ensuring that all new volunteers understand how to use the Views and IAPTus database system to meet the quality and recording requirements of the counselling services.

2.4.  Ensure that all administrative assistants understand how to use the Views and IAPTus database system to meet the administrative requirements of the counselling services.

2.5.  Consult with counsellors and provide guidance for extensions and signposting where necessary 

2.6.  To work with the team to coordinate and deliver periodic training workshops for counsellors according to service needs as part of their continuous professional development and to promote team building

3. Clinical

3.1. Complete clinical counselling assessments and recommend interventions for clients referred to the service.

3.2.  Coordinate and oversee clinical counselling assessments and referrals to the service

 3.3.  Manage referrals received by this service ensuring that all relevant client information is accurately and regularly updated onto the Views system

3.4.  Screen referrals to the service for counselling in accordance with the service’s inclusion and exclusion criteria

3.5.  Identify inappropriate referrals and discuss with the Counselling Services Manager

3.6.  Ensure that the service is operating to full capacity in order to maintain required KPIs for waiting list levels

3.7.  Manage client queries and related administrative requirements including answering the phones, data input, allocations to counsellors, updating care pathways and schedules, sending appointment letters and other communication.

3.8.  Act as Duty Manager as required and respond to safeguarding issues and risk in an appropriate manner

4. General Duties

4.1. To support service monitoring and patient feedback mechanisms in partnership with the management team.4.2.  To contact clients at the top of the waiting list and book in clients to the counsellor’s diary and send follow up client and GP letters when needed

4.3.  To monitor discharge procedure by discharging people who have not engaged

4.4.  To promote the services to other professionals, GP’s, IAPT providers within Tower Hamlets and Newham

4.5.  To develop the profile of services in Tower Hamlets and Newham by maintaining close links with referral sources in particular local GP’s

4.6.  To take measures to increase the accessibility of the service, by targeting under-represented groups in Tower Hamlets and Newham multicultural community. To promote cultural awareness and sensitivity in the process of service delivery

4.7.  To ensure the service is operating within the BACP code of Ethics and Practice and complies with the BACP Quality Standards

4.8.  To attend service contract meetings when required

Duties required of all Mind in Tower Hamlets and Newham employees

5. To work unsocial hours as required, evening and weekends as the service needs are identified and cover required

5.1. Undertake the induction programme as devised

 5.2.  Participate in staff meetings, team meetings, supervision meetings, appraisals, consultancy, training, team development sessions, working groups and other meetings as required, reporting back as required

5.3.  Provide cover for staff who are absent, at the direction of the Counselling Services Manager

5.4.  To be administratively self-servicing, with good organisational skills

5.5.  Share responsibility for the effective use of systems and procedures for service users, finance, staff communication, and dissemination of good practice and effective working methods within Mind in Tower Hamlets, Newham and Redbridge

5.6.  Share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management and taking immediate action as required

 5.7.  Undertake all duties in accordance with Mind in Tower Hamlets, Newham and Redbridge’s policies, with particular reference to the Equal Opportunities and Health and Safety policies, and work towards their continuing development and implementation.

 This job will be reviewed periodically in line with the organisation’s Business Plan.  The role as described is not exhaustive and so there may be other areas which are the responsibility of this role

Qualifications

1.  

Counselling or Psychotherapy qualification to Advanced Diploma level or above

E

2.  

Accredited membership or registration with any recognised professional body or prepared to work towards this within the first 6 months in post

D

Experience

3.  

Substantial and demonstrable experience of providing psychological interventions of at least 1 years post qualification

E

4.  

Experience of managing client’s risk to self/others and making onward referrals to secondary care services, crisis teams, CMHT’s and safeguarding referrals. Also able to guide others in conducting comprehensive risk assessments and onward referrals accordingly

E

5.  

Experience of the use of clinical outcomes measures, (eg. CORE-10, PHQ9 and GAD7)

E

6.  

Experience using of IAPTus, Views or similar patient database system

D

7.  

Experience of engaging and communicating effectively with a diverse range of people, including clients, staff and other professionals

E

8.  

Experience of keeping accurate records and writing clear and concise case notes, reports and other forms of communication both internal and external

E

9.  

Demonstrable experience of screening referral suitability and knowledge of suitability within the stepped care framework

D

10.   

Experience of working with volunteer counsellors including recruitment, induction and line management 

D

11.  

Experience of delivering training/presentations to a range of audiences, ideally on topics which relate to mental health and wellbeing

D

12.  

Experience of developing and running group-based treatment interventions

D

Skills and Knowledge

13.  

Ability to work independently and as part of an integrated multi-disciplinary team

E

14.  

Ability to prioritise and manage own workload and use own initiative in identifying and solving problems

E

15.  

Ability to work flexibly and work unsocial hours, as required

E

 Qualities

19.

Ability to influence and lead others to achieve shared goals

E

20.

Ability to work flexibly and work unsocial hours, as required and help others

D 

21.

Demonstration of respect for diversity, inclusivity, and good working relationships

E

22.

Upholding ethics and organisational values

E

23.

Demonstration of commitment to own learning and continuous improvement through training and development

E

Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role. Previous experience in business development, sales, or account management role required and ideally experience in the automotive industry or working with SMEs is advantageous. Experience in managing client relationships and partnerships at a mid or senior level and able to contribute constructively and generously as part of a wider team. You must be passionate about driving growth and making a positive impact through strategic partnerships. Able to thrive in a dynamic and fast-paced environment, with the ability to adapt to changing priorities.

You will be responsible for:

• Growth (income, partnerships, promotion, participation and advocacy) in a designated geographic territory, or sector, within the UK automotive industry
• Identifying and pursue growth opportunities spending 60-80% of your time ‘on the road’ visiting and pitching new prospects and existing partners, and attending networking and industry events
• Agree new income-generating partnerships ensuring Ben’s employer proposition, fundraising events, products, and campaigns are consistently promoted to all employees
• Deliver targeted income growth by agreeing and facilitating corporate donations and fundraising to support our ambitious plans based on defined KPIs and targets
• Develop and maintain strong relationships with key stakeholders within automotive companies and other industry organisations
• Collaborate with internal teams to develop tailored solutions and proposals that meet the needs of potential partners
• Stay abreast of industry trends, market developments, and competitor activities to identify strategic opportunities and challenges

• Research, qualify, prospect and pitch potential business opportunities with mid and senior level contacts in SLT, HR, People and Health & Wellbeing and relevant functions

• Develop and execute strategic plans to achieve revenue goals and targets

• Build and maintain a balanced pipeline of prospective clients and partners through proactive networking and relationship-building activities
• Lead the development and presentation of proposals, pitches, and partnership agreements in line with Ben’s strategic ambition
• Negotiate and agree ad-hoc and continuing corporate donations and fundraising in line with individual, team and organisation targets
• Monitor and evaluate the effectiveness of growth strategies and initiatives, using a ‘test and learn’ approach to ensure maximum success

Role purpose

Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to H&F and Hounslow residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the project manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside other caseworkers and volunteers supporting on the project and report to the project manager.

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), and adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Place of work

The Advice Worker will be required to work both from home and the Ealing, H&F and Hounslow office when necessary, alongside work in the community.

Key Responsibilities
See attached job description for full list of responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the project manager.
• Deliver monthly wellbeing peer support groups/workshops.
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf.
• Provide housing advice
• Provide general money and debt management advice
• Provide information on employment opportunities and training support for clients.
• Signpost to other relevant services in the boroughs, or further afield.

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
  
  
  

Skills and Abilities

See attached job description for full list of skills & abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care.
• Facilitate and deliver peer support groups for longer term improved wellbeing.
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills

CORE PURPOSE:

Under the management of the Director of Client Services to provide specialist, evidence-based trauma therapy to children and young people seeking help from ASSIST throughout Northamptonshire.Therapy will be provided in an age appropriate manner.

ASSIST is a member of the United Kingdom Psychological Trauma Society and the European Society for Traumatic Stress Studies.All ASSIST specialist therapists are expected to work according to evidence based practice models (currently C.B.T. and E.M.D.R.), and in accordance with ethical practice. 

Key Tasks

1.To provide specialist evidence-based trauma therapy in an age appropriate manner, to include play and art therapy to children and young people across Northamptonshire seeking help from ASSIST.

2.To deliver robust assessment and formulation measures, ensuring effective and appropriate interventions are delivered.

3.To deliver client services directly, and to receive appropriate clinical supervision accordingly.

4.To attend multidisciplinary meetings and liaise with various professionals as required for the wellbeing of the clients.

5.To be non-judgemental in approach to all work.

6.To provide information on service provision and trauma/Post Traumatic Stress related issues to schools, parents and other professionals, and how children can be affected by trauma.

7.To assist and maintain the administrative systems for managing casework and the upkeep of all client records, and to ensure confidentiality for all ASSIST Service Users, within the confines of the ASSIST confidentiality policy and Child Protection & Safeguarding Policy.

8.To maintain confidentiality and respect when dealing with client information.

9.To adhere to all ASSIST’s policies and procedures and to promote the values, spirit and ethos of the organisation at all times.

10.To assist in the daily administration of the ASSIST Clinical service, including the support systems underpinning this service.

11.To meet with the ASSIST Staff team to discuss appropriate development of the ASSIST service.

12.To produce written reports related to the area of work as required. 

13.To be an active member of the ASSIST team, and to undertake other duties as commensurate with the nature of the post, as specified by the ASSIST Director of Client Services and Trustees.

14.To participate in regular performance reviews, compiling or relevant statistical data, and annual appraisal.

15.To fully recognise the complexity of the field of work, and continuously to update training and practice, according to current and on-going research findings.

The role of Dose of Nature’s Development Manager is a permanent, high-level role which will continue to evolve as the work of Dose of Nature grows over the coming years. The post involves creating and implementing a fundraising strategy, supporting the Chief Executive with financial planning, and providing clear long-term direction to income generation.

The Development Manager will work directly with the Chief Executive to devise a long-term development strategy, identify and secure funding partners, and produce relevant and compelling funding proposals. Currently the main sources of funding are from trust and foundation grants and local council health care grants. Going forward the Development Manager will grow the funding stream from trusts and foundations and look to solidify the donations from locals. As the charity develops there will also be opportunities of securing funding from the corporate sector, helping to secure Dose of Nature’s future.

The role requires a focused and detail-oriented mindset, entrepreneurial flair, business development experience, excellent written communication and interpersonal skills, good time management and the ability to juggle several complicated tasks at once. It provides a fantastic opportunity for someone with a “can-do” attitude, someone who is passionate about supporting the aims of Dose of Nature and also who wants the freedom to make this role their own.

As with any small charity we hope to find someone who is multi-faceted in terms of their fundraising skill set, and within this, without being a communications specialist, we anticipate that the Development Manager will have experience of charity communications (although this is not the main focus of the role). Ideally the Development Manager will be able to help with creating a communications strategy, support communication tools such as newsletters and social media, and identify any opportunities that may help Dose of Nature grow.

Dose of Nature has an annual turnover of approximately £400,000, of which 75% is currently raised from trust and foundation grants along with donations from individuals. The Development Manager will be responsible for maintaining this income and also securing significant new funding during 2024-25. With a good network of local support, the Development Manager will have the advantage of having a database of supporters to work with and there is the potential to create an individual appeal or giving scheme. Currently the Chief Executive makes all funding applications to trusts and foundations and these relationships will be passed on to the Development Manager who will be expected to nurture these and secure grants from new sources.

Please see job descirption document for full details.