Housing And Homelessness Jobs

Do you want to play a key role securing and developing partnerships with a wide range of businesses to support St Mungo’s mission to end homelessness? Do you want to cultivate and grow a dynamic ambitious team?

St Mungo’s is looking for a talented Senior Corporate Partnerships Manager that can help significantly grow income, whilst supporting and building a high performing team. You will account manage a select group of high value partners and play a hands-on role in winning new multi-year six figure partnerships. 

Like our people, our corporate partnership activity is varied and diverse. No one day is alike. We offer businesses a range of opportunities to invest in our mission to end homelessness and rebuild lives, generate positive PR and brand reputation, increase staff engagement through training and volunteering and reach new audiences through mutually beneficial commercial opportunities.

As the Senior Corporate Partnerships Manager – you will be responsible for developing and delivering the implementation of our Corporate Partnerships strategy. You will lead and inspire your team of eight to secure and deliver compelling new partnership opportunities, whilst further developing and strengthening our current partnerships.

Whilst our main office is currently in Tower Hill, London, where you will work for at least 2 days per week, we are flexible and encourage a blended working pattern including working from home and across other London or St Mungo’s regional hub locations. More details can be provided at interview stage.

About you

We are looking for an experienced leader to support the ambitious growth of our Corporate Partnerships programme and to ensure success in reaching and passing our Corporate income target for 25/26 (in excess of £2.6m). If you have the drive and ambition to significantly grow St Mungo’s Corporate Partnerships programme we encourage you to apply!  

We are looking for someone with experience leading a highly-effective team within fundraising or sales. You will have proven success in leading a team to secure significant new partnerships, and will demonstrate where you have grown existing relationships.

• You will be a strategic and creative thinker who enjoys networking and has the ability to build relationships with a variety of stakeholders both externally and internally.
• You will have line management experience, excellent verbal and written communication skills and an ability to identify areas of opportunity to increase income. 
• Our clients and supporters are at the heart of everything we do, and we are looking for someone who shares our vision, passion and commitment to ending homelessness.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 10 April 2025

Interview and assessments on: 24 April 2025

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About us:

Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London.  We are extremely proud of how the charity has continued to grow and develop over 150 years. 

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues.  Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes.  We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

About the role:

• Provide psychotherapy sessions on outreach to female clients
• Flexible approach to meeting vulnerable female clients
• Deliver specialised outreach psychotherapy to female clients in the five boroughs we operate - Hackney, Tower Hamlets, City of London, Newham and Redbridge. A day per borough.
• Work collaboratively with Street Outreach Response Teams and other specialist agencies
• Offer both formal psychotherapy sessions and informal support, adapting to clients' needs in terms of scheduling and locations.
• Conduct street shifts alongside the commissioned Outreach Service, introducing and promoting our service to potential clients
• Support individuals transitioning into emergency, temporary, or long-term accommodation
• Support women who are rough sleeping
• Support females’ rough sleepers who are placed into our Severe Weather Emergency Provision (SWEP) during designated winter days/nights. 
• Provide support for Housing First clients in their tenancies.
• Provide support to female clients in their hostel accommodation
• Take referrals from SORT and Providence Row.
• Promote the service to individuals currently rough sleeping through joint shifts with Reset (drug and alcohol treatment service). 

Benefits:

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. 

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:
Interviews will be held on a rolling basis.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About the role:

We’re looking for passionate and driven individuals to join our team as Young Person’s Workers, where you’ll have the opportunity to make a real difference in the lives of young people accessing our services. In this role, you’ll work directly with at-risk youth, empowering them to build the skills and confidence they need thrive independently in the community. Through personalised support and safety plans, you’ll help them develop essential life skills, find stable housing, and secure education or employment opportunities that set them up for a brighter future.

You’ll be the driving force behind each young person’s journey towards independence, using a strengths-based, trauma-informed approach to guide and coach them through their challenges. By focusing on their strengths and aspirations, you’ll provide the motivation and practical support they need to build a foundation for lasting success. You’ll play a key role in connecting them with the right services and resources, ensuring they’re fully prepared to live on their own and pursue their goals with confidence.

This role offers more than just the chance to support young people, it’s an incredible opportunity for your own professional growth. As you build your expertise and gain hands on experience in the field, you’ll be equipped to take your career to the next level, with opportunities for professional development, and advancement at Single Homeless Project (SHP). Join us and be part of something truly impactful, where your work changes lives whilst shaping your future.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with young people with complex needs and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 20th April at midnight

Interview date: Wednesday 30th April and Thursday 1st May in Kings Cross

This post will require an Enhanced DBS check to be processed by SHP for the successful applicant. 

Are you looking to gain experience in Fundraising data in a leading UK charity?

This post is offered as a fixed term contract until 1 March 2026, or as a secondment for internal colleagues.

The fundraising team are working towards the growth and success of St Mungo’s Fundraising Strategy, which ultimately supports our aim to end rough sleeping for good. We are looking for someone to join the team as a Database Officer where you can provide database administration support to the fundraising team, enabling our strategy on supporter lifetime value, in line with our income growth path.

Working as the Database Officer you will maintain, develop and utilise the Raiser’s Edge database as an effective fundraising, segmentation and analysis tool, and train the fundraising team on Raiser’s Edge. Some of your other key duties will include:

• Manage daily administration of the Raiser’s Edge database, adding of data to lists, campaigns, appeals, adding new users.
• Importing large volumes of data using ImportOmatic and Raiser’s Edge imports for teams across Fundraising.
• Improve data quality on the database by running queries and reports to identify where data is not accurate or in the right format such as missing address information, phone or email and gift aid, as well as other information as identified.
• Support the Database Manager in implementing best practices when using and developing the database, including coding for segments, attributes and other database customisations.
• Assist in training Raiser’s Edge users to ensure they are fully trained in the relevant aspects of database functionality and to provide technical support when required.
• Create data sets to go to mailing houses and email communications which include segmentation of data and complex criteria.
• Work with fundraising and other teams to solve data challenges and estimate time to develop solutions and communicate timeframes.

About you

We are looking for a good problem solver with a solution focused attitude. If you can demonstrate the below, we encourage you to apply:

• Experience in using databases as an administrator, ideally using Raiser’s Edge NXT within the charity sector.
• Some experience in developing reporting, incorporating multiple criteria based on ever changing requirements, analysing data; and using data management tools and techniques including Microsoft Excel (pivot tables, formulae, data manipulation and presentation).
• You will have good knowledge of GDPR with an investigative mind, and the ability to solve complex problems while remaining focused on wider team objectives and goals.
• Good organisation and prioritisation skills and be an effective decision maker with a solution focused attitude.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 15 April 2025

Interview and assessments on: 30 April 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We are seeking an experienced Tenancy Services Officer to provide a fantastic service to our residents, dealing with all tenancy-related matters including support to sustain tenancies, managing arrears, ASB, onboarding of new schemes and sign up of new residents, complaints and resident engagement.  This is a pivotal role and will be crucial to our future success, ensuring the service we provide to residents is positive and proactive.  We have a small but dynamic team and this means that you will have the unique opportunity to make a real difference to both PCHA and our residents.

We are looking for an established housing professional with at least 3 years’ tenancy management experience.  You will need a positive and resilient approach with excellent communication and relationship building skills. As well as experience of tenancy services and a passion for customer service, the successful candidate will embody the vision, values and ambitions of PCHA.  The successful candidate will need to:

· have a positive outlook and approachable manner

· be customer focussed and able to solve problems

· be proactive, supportive and non-judgemental

· have strong experience of delivering proactive and holistic tenancy services

· be highly organised, with good admin and IT skills

· be resilient and able to stay calm under pressure

· be self-motivated and able to work autonomously

You will need to have a full driving licence and access to a vehicle.

About the role:

Join the Stacey Street Hostel team and play a pivotal role in transforming the lives of individuals who have faced rough sleeping and complex needs. As a Specialist Multiple Disadvantage Worker (SMDW), you'll provide specialist interventions through our recovery programme, which is rooted in harm minimisation, dual diagnosis support, and strength-based recovery frameworks. You’ll work closely with a dedicated team of professionals, including the Services Manager, Team Manager, and Project Workers, to deliver person-centred support plans and help clients access vital services such as health, mental health, and social care.

In this role, you’ll build trusted relationships with service users, advocating for their needs and empowering them to engage with the support they deserve. You’ll be instrumental in identifying and overcoming system barriers that prevent clients from accessing the care they need, making a direct impact on their recovery and long term wellbeing. Your work will focus on providing intensive support, guidance, and skill-building to help clients gain the confidence and tools to maintain their engagement with treatment and support services.

At Single Homeless Project (SHP), we are committed to your career growth. As an SMDW, you'll have access to continuous training, development opportunities, and career progression in a supportive, collaborative environment. Join us at Stacey Street Hostel to be part of a team that makes a tangible difference in the lives of rough sleepers while advancing your professional journey within a leading charity that values social change and personal growth.

About you:

• Proficiency in managing caseloads, conducting assessments, and analysing data to identify resident needs.
• Strong communication and coordination skills to work with professionals from various disciplines.
• Commitment to ongoing training, participation in reflective practice, and contributing to service improvement initiatives.
• Ability to create collaborative support plans, build rapport, and foster collaboration with residents.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 13th April at Midnight 

Interview date: Monday 21st and Tuesday 22nd April in Islington

This post will require an Enhanced DBS check to be processed by SHP for the successful applicant.

Prospectus is pleased to be partnering an outstanding homelessness charity based in Canning Town, whose mission is to provide support to people who find themselves sleeping rough in East London. They do this by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities. They are now a support worker, to join their Intensive Support Service. 

As a Support Worker, you will work in the ISS, providing high-quality, person-centred support to residents with a background of rough sleeping and a range of medium to high needs. These will include entrenched drug and/or alcohol issues, mental health diagnosis and a range of offending backgrounds. You will be the principal provider of support for these residents in the ISS and will also work alongside other Support Workers. You will be responsible for promoting resident engagement and empowerment through the development of positive relationships with residents, enabling them to take control of their lives and make positive changes. Additionally, you will work closely with residents to create tailored support plans that meet their specific needs and enable them.

Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector. You will also be able to demonstrate a level of experience and understand the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs, as well as experience of working with clients through a trauma-informed approach and understand statutory compliances and standards such health and safety, equal opportunities and data protection. To be successful, you will be naturally motivated, adaptable and a committed member of the team.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. 

Please note this is a full -time role, Monday-Sunday, 37.5 hours per week, on a rota basis. (weekend hours are 10am-6pm).  The role will be based on site, in East London.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Could you use your communication skills to help St Mungo’s inform, involve and inspire our colleagues?

We are looking for someone to join the St Mungo’s People, Culture and Inclusion team as a Senior Internal Communications Officer. You will work closely with the Head of Internal Communications and Internal Communications Officer to develop and deliver clear, consistent communications that inform and engage colleagues.

In the role of Senior Internal Communications Officer you will produce content for a range of communication channels, alongside other key responsibilities:

• Leading the day-to-day management and longer term improvements of our intranet, ensuring it is easy for colleagues to find the information they need to do their roles. 
• Playing a key role in managing our regular webinars and events for colleagues, and have opportunities to lead on communications campaigns and projects.
• Advising colleagues on communications best practice and promoting a culture of mutual respect, diversity and inclusion.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building  opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a creative individual with excellent communication skills who can demonstrate their experience of working in a communications role, ideally for an internal audience.  

• You will have experience of creating compelling and accessible communications in different formats for a range of online and offline channels.
• You will have an interest in working with others, and able to build positive relationships with colleagues including senior stakeholders.
• You will have hands-on experience of managing and developing intranets or websites.
• You will be confident coordinating and managing both online and offline events.
• You will also be able to demonstrate experience of planning and evaluating campaigns and projects to ensure they support our strategic goals.

St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Please visit the St Mungo's careers page for further information. When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: Wednesday 16 April 2025

Interview and assessments on: 28-29 April 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Could you bring the problem solving skills and inspiring approach needed to a vital rapid response service for women experiencing homelessness in Bristol?

We are looking for someone to join the Respite Rooms as a Project Worker. The service is part of the Bristol Women’s Pathway (*women only).

Managed in partnership by St Mungo’s and Next Link on behalf of the Ministry of Housing, Communities and Local Government (MHCLG), the Respite Rooms is a 12 month pilot offering short stay temporary accommodation, providing a specialist gender and trauma informed service for women with complex needs fleeing or at risk of domestic and/or gender-based violence. 

In the role of Project Worker you will work as part of a dedicated team to provide a safe, high quality, positive and inclusive service to women with multiple support needs, who have also experienced domestic violence and VAWG (Violence Against Women and Girls).

You will carry out comprehensive client assessments; providing clients with personalised case management support to help connect them into specialist external services, ensuring a housing pathway so the women can be rapidly and safely rehoused.

You will work on the weekly shift rota that includes some evenings, weekends and sleep in shifts. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

About you 

We are looking for enthusiastic people with experience of working with vulnerable people and an understanding of the needs of women experiencing homelessness. If you have good communication and listening skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. You should also demonstrate:

• An interest in developing own learning around current DV and VAWG related issues, housing legislation, welfare benefit, and other matters relevant supporting positive outcomes for our clients.
• Good networking skills, able to build effective working relationships and liaise with a number of internal and external partners agencies to achieve effective outcomes.

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 16 April 2025

Interview and assessments on: 1-2 May 2025  

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups.  

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Young People Support Worker

We have a role available for a Young People Support Worker to join Depaul UK and work as part of a services team in Warrington, delivering an assessment, support and move on service to vulnerable clients in supported accommodation. 

Position: Young People Support Worker

Location: Warrington

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  27th April, 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Corporate Partnerships Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued corporate partners (>£20k) and supporters (<£20k). They will nurture these relationships to ensure meaningful, long-term support for our work with young people facing homelessness. 

This will include organising volunteering days that inspire action, delivering lunch and learn sessions that deepen understanding of our cause, and finding creative ways for partners to make a real difference. This role will also drive new business, proactively building relationships with companies who share our values and want to help young people fulfil their potential. 

In addition, they will lead on New Horizon’s events programme, developing and delivering inspiring events that connect corporate partners, high-net-worth individuals, and other supporters to the heart of our mission.

• Salary £37,024 to £41,600
• Deadline to apply: 5pm, Monday 21 April

For more information, please visit our website by clicking the 'Apply' button.

We have an opportunity for a full time, permanent Anti-Social Behaviour Officer to join our team in Dorset.

Managing your own diary, you'll be working flexibly between the office, home and out in the Locality.

The starting salary is £32,000 to £38,000 depending on your experience

The role: 

As an Anti Social Behaviour Officer at SNG you'll be responsible for the delivery of a responsive and proactive service to our residents to tackle all forms of hate crime, nuisance and anti-social behaviour. Working alongside housing management colleagues, you'll effectively manage your caseload and take forward the highest priority cases. You'll also make and maintain effective working relationships with external agencies, including the police and legal advisors.

In this role you will be working in the Dorset area with occasional case work across Hampshire, Wiltshire and Devon. 

Responsibilities include:

• Proactively managing a complex caseload whilst seeking creative solutions to achieve positive outcomes for customers
• Contributing to shaping sustainable communities and developing an environment that is safe and inclusive for our customers
• Fulfilling our landlord responsibilities, including adherence to our policies and procedures, as well as all regulatory and legislative requirements
• Building and maintaining relationships with key stakeholders and partner agencies
• Preparing cases for legal intervention, working with our legal team to compile the relevant paperwork and attending court as required on behalf of SNG

What we're looking for:

Ideally, you'll have previous experience of delivering anti-social behaviour related housing management services, or demonstrate transferable skills and experience from a similar type of customer facing role.

You'll also need:

• Excellent customer service and people skills
• The ability to be self-motivated and highly organised
• Experience of prioritising and organising a wide-ranging workload
• Strong communication skills with previous experience of working with customers in a demanding environment 
• Strong IT skills including MS Office
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
• Experience of dealing with challenging behaviour and resolving conflict
• The ability to overcome adversity, problem-solve and adapt
• A full UK driving licence and access to your own transport

A basic DBS check will be undertaken for the successful candidate

What you'll receive from us

We have some fantastic benefits on offer at SNG including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign Network Group. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

Salary:  £46,993.07 (plus London Weighting of £5,023.71 if applicable)

Location: London Old Street (with flexible hybrid working options)

Contract: Permanent

Hours: Full time 37.5 per week – we are also open to flexible/part time applicants

Closing date: Friday the 11th of April at 10am

Please note that interviews will be taking place on Wednesday the 16th of April, you must be available to interview on this date if you wish to apply for the role

Do you have a proven track record in strategically leading high/mid-value giving circles or membership programmes? Are you passionate about taking philanthropy fundraising to new heights?

If so, join Shelter as a Senior High Value Programme Manager where you'll have the opportunity to lead our recently established High Value Programme to grow predictable and sustainable income to fuel Shelter’s Fight for Home.

About the role

Shelter’s Philanthropy team has seen significant growth in recent years, and we have recently introduced a dedicated High Value Programme to capitalise on growth at the £3k-£20k level. We are looking for an experienced senior fundraiser to apply their knowledge and specialised skill set in this area to lead on further development of the programme and significantly expand the pipeline of sustainable income to support Shelter’s Fight for Home.

Along the way, you’ll be supported by an experienced, energetic fundraising team and colleagues in front line services, campaigns and finance and meet with service delivery and advocacy colleagues to learn more about Shelter’s work, so that you’re truly immersed and able to inspire donors to give.

About you

To succeed, you’ll have demonstrated experience leading high-/mid-value giving programmes and/or membership programmes, and also in complex project management and developing compelling propositions and appeals for philanthropists.

You will be a natural ‘go getter’ and ambitious, determined and happy to go the extra mile to provide first-class stewardship and win new support. You will be comfortable working independently and proactively in a fast-paced environment with high expectations of work quality and output, and adept at managing your workload and making informed decisions regarding your supporters and projects.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The High Value Partnerships department is crucial to achieving Shelter’s charitable mission, raising over £30 million a year through relationship-based fundraising with high-net-worth individuals, legacy pledgers, trusts and major businesses. Support from individual philanthropists is vital to our work, the team works directly with high-net-worth individuals to raise new and uplifted major donor income to help power Shelter’s work.

We also provide tailored supporter journeys for all our major donor supporters, to connect them to the cause and recognise their impact and value, we have ambitious plans to significantly grow income to over £4 million a year. The team is looking for a proactive senior level philanthropy manager to apply their acquired skill and knowledge in this field and play a pivotal role in our success.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol? 

This post is offered as fixed term contract for 12 months, or secondment for internal colleagues.

We are looking for an Outreach Worker to join the St Mungo’s Street Outreach service in Bristol. You will be joining the new Target Priority Group (TPG) who support a cohort of clients with the most long-term and repeat periods of rough sleeping in Bristol, who may have multiple support needs including substance misuse, physical and mental health needs.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you will:

• Work with people to assess their needs and deliver a person centred support that meet peoples individual needs.
• Support clients to access suitable accommodation either within the pathways or through private rented accommodation.
• Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.

You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!

• You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  
• UK or equivalent driving licence is beneficial for this role.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 15 Aprill 2025

Interview and assessments on: 30 April 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits