Housing And Homelessness Jobs

We're seeking skilled and dedicated people who are passionate about ending homelessness to join our Tenancy Sustainment Team as Caseworkers. Delivering strengths-based and person-centred support with clients who live in their own homes. Your mission is to help people to better manage their tenancy, increase their independence, and participate in an equal footing in their communities. We have current opportunities to support people within different parts of our service.

TST have both permanent and fixed term opportunities for new Caseworkers in different areas of our service delivery, including welcoming and resettling people into the service at the start of their support ; providing ongoing tenancy related support to people during their tenancy ;  and supporting people to move on to longer term and, where appropriate, more independent accommodation.

About the role:

Tenancy Sustainment Team (TST) North deliver support to over 1200 people who live in social and private rented housing units across North, West and East London. This service is for people: 

• Aged 18 years old or above 
• Who have lived experience of homelessness
• Who need support to manage and sustain their own housing / tenancy to avoid a return to homelessness

As a TST North Caseworker, you'll play a key role supporting people in the community. People we work with are offered 1-1 support from their named Caseworker, who initially identify and assess the needs of new clients, and who deliver support to people to:

• Move into, and sustain, their tenancies - providing support and advice on housing difficulties, e.g. rent arrears, disrepair or neighbour disputes, and urgent support for people facing eviction 
• Promote their health and well-being  - Facilitating access to, and advocacy at, health services and appointments
• Be financially resilient  - Providing benefits advice, supporting people to maximise their income and to reduce debt and arrears
• Be more independent - We support people to move to permanent, and more independent, housing after 2 years or at the appropriate time

Working together with clients and partner services, you’ll agree initial support and safety plans with clients, identifying SHP and community services and resources that can help clients to meet their goals and aspirations, and connecting clients to these services. You'll also contribute as part of a team towards continual service development, improvement and innovation, to benefit TST clients.

Caseworker posts are for Mondays - Fridays, 9am to 5pm. Posts involve hybrid work with opportunities to work from home at times. The role includes hybrid working and is based at our office in Kings Cross. There are opportunities to work from home at times.

About you:

• Ability to effectively work with a range of service providers and agencies to establish or improve services for clients.
• Ability to be self-motivating and work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
• Ability to motivate people to move towards an appropriate level of independence and inclusion.
• Experience or understanding of supporting clients to maximise their income, manage bills, and avoid and reduce debts or arrears.
• Understanding of clients’ needs and aspirations, and ability to identify and assess clients’ needs using a strengths-based and person-centred approach.
• Ability to actively promote and practice Diversity and Inclusion as part of your work.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
• An understanding of the causes of homelessness, and of support and housing pathways available for people to end their homelessness.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Information:

Closing Date: We will be accepting applications on a rolling basis, the first group of applications will be reviewed on 9th December. 

Interview Date: Monday 16th December via Microsoft Teams (interview dates will be added/updated after the first round of applications.)

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

This is a fantastic opportunity to work as part of our housing management organisation that is rich in history with a thriving, vibrant, and diverse community. Delivering on behalf of our housing landlord, you will oversee the estate service ensuring the estate cleaning and grounds maintenance is carried out to a high standard that will enable our communities to thrive.

The postholder will be responsible for working together with the Estates team, contractors, SW9 operational managers, and the wider staff team. To lead an efficient and effective team within the customer services department to deliver a high-quality customer focused service in line SW9 objectives.

You will be leading a team and provide services to approximately 1,800 properties, ensuring that our services are fit for purpose and offers our residents excellent customer service.

 

Key Responsibilities:

· Manage Estate Service: Oversee and coordinate all estates activities, ensuring timely and cost-effective solutions.

· Team Leadership: Lead and support a team of staff and contractors, fostering a collaborative and efficient working environment.

· Budget Management: Control and monitor budgets, ensuring projects are completed within financial constraints.

· Customer Service: Maintain high levels of customer satisfaction by addressing tenant concerns and feedback promptly.

· Reporting: Prepare regular reports for senior management, highlighting performance metrics and areas for improvement.

About you:

We are seeking a highly motivated and experienced Estate Services Manager to oversee the effective management of the in-house cleaning team and external contract management for various aspects of the estate and delegation. The ideal candidate will have a strong background in estate management, excellent organisational skills, and a passion for delivering first-class service.

You will have good technical knowledge and management experience. This is a highly visible role, and the successful applicant will be able to demonstrate experience of delivering a first-class estate service.

Salary - £24,570 per annum

Full time – 37.5 hours a week

Contract - Permanent

Closing date: Thursday 12th December at 11.30pm

Are you looking for an interesting role that will enable you to make the most of your office-based skills and flair for customer service within a friendly and highly professional team? Then join Shelter as a Service Administrator and you could soon be playing a vital role within our Manchester hub.

About the role

You will play an essential role in ensuring that our services run smoothly and meet their contractual and quality requirements. You will carry out key administration functions across both Hubs, including Health and Safety, dealing with telephone and face to face enquiries, processing referrals, data inputting and analysis, administering petty cash and carrying out key finance functions such as credit card requisitions, invoice processing and supporting with management accounts variance reporting.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who is passionate about tackling social injustice. You will need to be well organised, with excellent time management and multitasking skills and the ability to thrive in a fast paced environment. You have proven experience of using a range of IT tools, including case management systems, data handling, Microsoft Office applications, internet and email and can demonstrate excellent communication skills in person, on the phone and written.

You enjoy learning new skills and can review processes to increase efficiency, as well as being able to share your knowledge with others. A firm believer in providing the very best person-centred customer care, you have a strong work ethic and a flexible approach, while an understanding of working with people who have suffered disadvantage, prejudice, or trauma would be an advantage.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Join us as an Asset Planning Surveyor at Torus Group! This is a permanent role based in Warrington with occasional travel to other locations therefore candidates must have a full driving license and access to a vehicle with business insurance.

Join our Strategy and Planning team as an Asset Planning Surveyor, where you will play a crucial role in delivering top-tier services. Your primary responsibilities will include conducting various data capture surveys, such as quality assurance inspections, stock condition surveys, forward planning surveys, energy performance surveys, asbestos re-inspection surveys, and HHSRS surveys.

To excel in this role, you must have a strong understanding of construction legislation and a proven track record in conducting a wide range of building surveys. Additionally, a solid working knowledge of on-site health and safety regulations is essential. Collaboration is key, as you will work closely with a diverse group of stakeholders and partner with Asset Management colleagues to ensure a seamless service for our customers and clients, delivering value for money (VFM). If you're ready to make an impact in M&E compliance and thrive in a dynamic environment, apply now to join our dedicated team at Torus!

Responsibilities:

- Carry out a range of asset management related surveys including updating internal systems as required to ensure that accurate records are always maintained.
- Liaise with customers and stakeholders to agree modifications to design briefs and provide technical advice as and where required.
- Carry out validation surveys to confirm the need for future investment-based activities, both at individual and estate-based levels.
- Carry out assessments relating to the production of Energy Performance Certificates.
- Determine the condition of existing buildings, identifying, and analysing defects, including proposals for repair or appropriate action.
- Proactively use and champion the Geographical Information System and assist in developing our asset management software and maximise the benefits of the mobile working solutions available.
- Ensure compliance with all Homes England and Regulator of Social Housing guidance and standards.

Skills & Experience:

- Level 4 qualification in construction or equivalent
- Evidence of and commitment to continual professional and personal development
- To demonstrate an excellent level of knowledge of supporting the delivery of responsive and planned maintenance, investment and refurbishment schemes gained through extensive and relevant experience within the construction industry.
- Demonstrable experience working in a role carrying out various types of asset management related surveys including energy surveys.
- Ability to complete various survey types of stock condition, HHSRS and asbestos validation surveys using electronic data capture.
- A sound knowledge of health and safety legislation relevant to property maintenance

Interview Process:

- Candidates will undergo in-person interviews, consisting of a competency-based interview.

Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

REF-218 379

Are you passionate about making a lasting difference to the lives of vulnerable adults in Reading?

Housing First is an innovative approach to supporting the most excluded and hard to reach clients. It focuses on finding housing first and then addresses the issues that have contributed to an individual’s homelessness.

The new Reading Housing First service aims to support hard to reach clients with complex needs by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives. The innovative new Housing First and Complex Couples Move on Support service will continue to support individuals, as well as helping couples who have experienced homelessness and struggled to stay in long term accommodation to find and keep a home, together.

• In the role of Housing First Worker, you will work 9-5 Monday to Friday, working with a person centred approach to support clients in their own homes as well as in the community.
• You will be responsible for managing a small caseload of client’s day to day, delivering ongoing and intensive support to help people set up their home, with the overall goal of supporting them to sustain their tenancy and achieve individual goals and aspirations.
• You will develop the skills to build and maintain effective relationships with local partner agencies to support clients throughout their recovery.

About you

We are always on the lookout for passionate people to join us who can work with a proactive and flexible approach. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles.

• We encourage you to apply if you have good communication skills, with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services, and an interest in developing skills and knowledge to support clients.
• We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 5 December 2024

Interview and assessments on: 17-18 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas.  

We are looking for a Finance Officer to work closely with our management team to assist, develop and manage the Charity Finances to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.  

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support. 

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas.  

We are looking for an Administrator to work closely with our management team to assist, develop and manage the Charity administration to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.  

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.   

Trafalgar House, East Hampshire

You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Team Manager.

About the service

East Hampshire Supported Housing provides 12-hour professional support throughout the night for people with mental health issues. We provide a person-centred holistic approach to promote the recovery of the people who live there and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.

Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.

About the role

This challenging front-line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and providing supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.

About you

To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individual with complex needs. A relevant professional qualification would be useful but not essential, as would experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A willingness to participate in on call arrangements and a flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with lived experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions” especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. 

The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Project worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.

Proficiency with IT and the ability to maintain up do date records in our database are necessary. 

If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?

The St Mungo’s Pan London Rough Sleeping Teams provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for a Case Coordinator to join our Somewhere Safe to Stay (SSTS) team in West London. The SSTS team aim is to provide a preventative service to support people in avoiding rough sleeping, or to get off the streets quickly and into suitable alternative accommodation.

In the role of Case Coordinator, you will:

• Play a central role in coordinating the day to day case work of the team to ensure high quality personalised casework. You will
• Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
• Provide line management, support and supervision to Assessment and Reconnection Workers.

In this non-shift role, you will work on site in Cromwell Road, West London within normal office hours Monday – Friday. However, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend. You may also be required to work across our triage hub, and other emergency hotel locations as required.

About you

We are looking for inspirational, committed individuals who have a genuine interest in supporting people to rebuild their lives. We encourage you to apply if you can demonstrate:

• Your experience of communicating, liaising and negotiating with internal and external stakeholders.
• Your experience of client case management and the ability to provide reconnection advice to clients experiencing homelessness.
• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
• Good organisation and prioritisation skills with the resilience to achieve and meet agreed outcomes.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10 December 2024

Interview and assessments on: 18-19 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Do you want to get out there and work in a role where you will support an end to rough sleeping in Reading? 

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. We are now looking for someone to join the team as an Outreach Worker.

• Working as an Outreach Worker you will work with people to assess their needs and deliver a person-centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.

About you

We are always on the lookout for people who share our ambitions, if you are ready to get out there this could be the role for you.

• We encourage you to apply if you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  

A full UK or equivalent driving license and Language skills are beneficial, but not essential.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10 December 2024

Interview and assessments on: 18 December 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job Title: Digital Marketing and Engagement Executive

Location: London with Hybrid Working (2-3 days in London office, Fenchurch Street) with some travel to project visits

Job Type: 30 - 37.5 hours

Salary: £30,000 - £35,000

Reports to: CE and Corporate Fundraising Manager

 

About CRASH:

CRASH charity was founded in 1996 and thanks to the support of companies and individuals in the property & construction industry, for the last 28 years we have constructed places that care for people.  CRASH is a respected and unique charity that lies at the heart of the property and construction industry. 

CRASH helps homelessness charities and hospices with all aspects of their construction challenges.  The companies who support us provide their professional expertise, their construction products and their donations which combine to construct places that care for people.

 

Job Summary:

The Digital Marketing and Engagement Executive will be responsible for developing, executing and optimising strategies to enhance digital presence, drive and engagement, and foster loyal long-term support. This role combines digital marketing expertise with a passion for building and managing strong relationships with the Construction Media, Industry membership bodies and worshipful companies. The role requires a creative, organised and proactive individual who can manage multiple projects and work collaboratively in a small team.

 

Key Responsibilities:

1. Digital Marketing Strategy
   • Develop and implement a comprehensive digital marketing strategy to drive engagement and conversions across platforms including social media, email, website, and paid channels.
   • Coordinate with the CRASH teams to deliver and manage consistent, on-brand messaging across all digital touchpoints.
2.  Engagement
   • Develop and nurture relationships with the Construction media, Industry membership bodies and worshipful companies ensuring meaningful interactions and positive experiences.
   • Identify and build long lasting relationships with media outlets, drafting press releases and securing media coverage.
   • Aim to be the Construction charity of choice at media and association events.
   • Mange CRASH’s attendance at such events and look to drive increased revenue from attendance at industry events.
3. Content Creation & Management:
   • Create and distribute engaging content for charity projects and promotional materials across various channels, including social media, email, newsletters, website, press releases and marketing materials ensuring alignment with brand values and organisational goals.
   • Attend project visits with the projects team to help create story content.
   • Lead on content scheduling and publishing, ensuring messages are timely and relevant.
   • Create and maintain a content calendar that supports key campaigns, events, and organisational priorities.
4. Data Analysis, Reporting & Trend Monitoring
   • Monitor and analyse digital engagement metrics (social media, website traffic, email open rates, etc.) to assess campaign effectiveness and refine strategies.
   • Prepare regular reports for CE and board of trustees highlighting successes, insights, and areas for improvement.
   • Stay updated on digital marketing trends, supporter engagement best practices, and emerging technologies.
   • Propose and implement innovative approaches to engage audiences and build brand loyalty.
5. General
   • Represent the organisation at virtual and in-person events, strengthening relationships with key supporters.
   • Support fundraising team at events.
   • Ensure all brand promotional materials are up to date and current

Required Skills and Qualifications

• Formal qualification in Marketing, Public Relations, Event Management, or qualified by experience.
• Previous experience in communications, event management, or a related role, preferably within a nonprofit setting.
• Excellent communication skills with experience in writing compelling narrative and the ability to tailor messaging to different audiences.
• Strong organisational and time management skills with the ability to manage multiple projects simultaneously.
• Experience in social media management, content creation, and digital marketing.
• Proficiency in Microsoft Office Suite and design tools (e.g., WordPress Canva, Adobe Creative Suite).
• Strong interpersonal skills with the ability to collaborate across teams and build relationships with diverse stakeholders.
• A passion for the mission and work of the charity and a desire to make a positive impact

Preferred Qualifications

• Experience in fundraising event planning and donor relations.
• Experience with digital tools such as HubSpot, Act, or similar CRM platforms.

Key Competencies

• Creativity: Able to think outside the box and come up with innovative ideas for events, campaigns, and communications.
• Attention to Detail: A meticulous approach to event planning, communications, and content creation.
• Collaboration: A team player who can work effectively with others to achieve shared goals.
• Time Management: Ability to work under pressure, prioritise tasks, and meet deadlines.
• Problem Solving: Quick thinking and adaptability in managing challenges that may arise during events or communications efforts.

Key Relationships

• CRASH is a small team of 7 so it is vitally important that this role builds strong collaborative working practices across the organisation as well as with external stakeholders.

Benefits

• 25 days annual leave plus bank holidays
• Company pension scheme offering 5% employer contributions
• Hybrid working opportunities

Windsor Homeless Project – Night Shelter

Use your skills and experience to make a difference to the most vulnerable

About us:

We are Alma Beacon (the operating name for Windsor Christian Action Charity no. 11543080), a forward-thinking charity empowering disadvantaged and vulnerable people in the Windsor area to achieve better goals and outcomes. Three Projects sit within our Charity one of which is the Windsor Homeless Project. Our Charity’s purpose is to make an impact that matters for our “clients” who are often the most vulnerable people in society. People are at the heart of what we do.

With Alma Beacon, our new centre, opening in January 2024 and receiving planning permission in June 2024, we plan to reopen the Night Shelter for 10 weeks starting in early January, with opening times from 6 p.m. to 8 a.m. 

To manage the night shelter, we are looking to hire four Shift Leaders who will work with the Trustees, our volunteers, and the Windsor Homeless Shift Leaders to ensure the smooth running of the shelter for our guests.

We propose to operate the Shift Leaders on a shift pattern 4 shifts one week 3 shifts the next week. With two shifts per night, 5.45 pm – 12.15 pm and 12.00 pm – 8.00 this allows for a handover,

Final shift patterns will be agreed upon with the Shift Leaders when hired

Responsibilities

• Work with your other Shift Leaders to manage the volunteers' rota for the following nights. If required contact volunteers to fill the gaps un the rota
• Open Alma Beacon
• Prepare the venue for the arrival of our guests with help from our volunteers
• In the morning ensure the venue is tidied and the beds are folded up and stored safely
• Highlight any bedding that needs to be washed
• Overseeing the provision of hot evening meals and simple breakfasts in conjunction with the volunteers
• Lock-up Alma Beacon
• If bedding or guest clothes require washing using the washing machines/dryers within Alma Beacon
• A daily handover email to the Windsor Homeless Project Manager highlighting any issues or concerns with the guests, maintenance issues, and any additional supply requirements.

 

The requirements

• Experience in working with vulnerable people who have challenges such as homelessness, addiction, mental health
• Excellent organizational and interpersonal skills
• Creative and calm approach to problem-solving
• Ability to be flexible and supportive in a challenging environment