Charity Support Jobs

Residential Support Worker (19857)

Liverpool Transition, Preparation and Moving-On Service – Children's Residential Home

Barnardo's Transition, Preparation and Moving-On Service is looking for a residential worker for its 4 bed Children's home.

This is a service commissioned by Liverpool City Council to deliver Children's residential support in line with statutory requirements utilising therapeutic approaches. The service consists of one 4 bed Children's home.

The service aims to provide a nurturing environment within our high-quality home, which will meet the needs of children and young people who have experienced trauma, neglect, rejection, and whose basic needs have not been met.

The home offers our young people a safe space to enjoy themselves with activities such as karaoke, pamper, movie and games nights. Our young people are also encouraged to enjoy activities such as horse riding, going the cinema, indoor adventure parks, museums, theatre shows, youth clubs, fairs/theme parks i.e. Alton Towers, Blackpool and Southport.

We always ensure that our young people have the opportunity to enjoy at least one holiday/short break. 

We support our young people to learn skills such as cooking meals and baking.

In line with Barnardo's EDI awareness and ethos, we take part in cultural theme nights once a month.

On top of that, Saturday is takeaway night, so you even get a night off from cooking!

As a Transition home, our role is to support the young people in our care to either return back to their own families, move onto foster care, or move into semi-independence. The support we provide is vital in supporting our young people in their next chapter. You would play a huge part in this exciting role in changing the lives of our young people.

The home provides a truly therapeutically focussed environment that can meet the needs of young people who require support to manage their behaviours safely, develop their resilience and prepare them for the demands of future life with their own families or in other settings.

As a Residential Worker you will support the young people on a rota basis, covering the following:

• 3 on 4 off pattern across the year, with rotas completed at least one month in advance.
• Sleep ins - approximately 2 per month with an additional payment of approximately £68/sleep,
• Waking nights (approximately 2 per month)
• Opportunities to complete additional hours at an enhanced rate of pay.
• Some weekend working, on a rota basis
• Some bank holiday working – enhanced rates of pay for bank holiday working.

Designated days off are given following sleep ins and waking nights to promote wellbeing and recovery.

Your role as a  Residential Worker:

You will engage with and support young people in all aspects of their lives, attending to their practical, physical, and emotional needs, whilst safeguarding each young person at all times.

You will support the rest of the team around the young people, acting in the capacity of a corporate parent. You will support young people to enhance their social opportunities by accessing hobbies & activities in the home and in the community. This could include supporting young people to access meals out/cinema/theatre/activity clubs etc and engage with fun nights in e.g. Movie/pamper/ games nights etc.

If you have experience of supporting young people who have experienced trauma, are passionate about the children in your care and can show understanding, tenacity, consistency of care and the ability to engage with a wide range of young people – this may be the opportunity for you!

 

*For more specific role information please refer to the document below entitled  “PW1 Additional Info”

What you'll get from us

In addition to the extensive organisational benefits identified below, you will receive:

• A full induction within our trauma informed charity,
• Ongoing comprehensive training package, including Therapeutic Crisis Intervention, to enable you to be equipped to fully support our young people.
• You will be part of a team supported by a Therapeutic Co-ordinator and will also receive reflective group/individual sessions with our consultant psychotherapist,
• Monthly practice focussed supervision,
• On successfully passing probation, enrolment on a fully funded residential Diploma

Job title: Volunteer Manager
Location: Cannock, Staffordshire. Hybrid working options available. 
Contract Type: Permanent
Salary: Up to £42,000 pro rota depending on skills and experience 
Hours: 37.5 hours per week

About Newlife the Charity for Disabled Children 
At Newlife we believe that disabled children should get the better future they deserve. For over 30 years we have provided disabled children and their families with specialist equipment, growing to become the largest charitable provider of essential equipment for disabled children in the UK and the only one offering an emergency response, delivering items directly to family homes within 72 hours. We also run a free, national nurse-staffed helpline.

The role
We are recruiting a Volunteer Manager to join the team at Newlife the Charity for Disabled Children. 
  
Newlife’s strategic plan identifies volunteering as a goal to increase the impact of our work. We want to build on our existing successes and think more strategically about the involvement and engagement of volunteers, to provide a high-quality volunteer experience and make volunteering at Newlife sustainable.
 
This role will be key in driving forward the organisation's volunteer strategy and help set the direction of where we will focus our energy and resources over the next 3 years. You will build on the amazing contributions of our existing volunteers, ensuring they are supported and recognised, while building our plans to develop our volunteering programme.   At its heart will always be our commitment to making sure volunteers feel valued and appreciated.
 
This is the perfect role for anyone who loves to engage and motivate people, who can develop new plans and see them through, who likes to be ‘out and about’ within the community and at events, and who understands that no two days are the same.
 
This is an exciting time to join, with lots of opportunities to make your mark and to work with different teams on diverse projects. 
 
Please see the attached Job Description and Person Specification for further details.
 
About You 
We are looking for someone who

- Is passionate about making a difference for volunteers and helping them to get the best out of the way they engage with us.  
- Has significant experience in developing and managing volunteering programmes and best practice.
- Is excited by the opportunity to build new resources and increase the diversity of opportunities and those participating in them.

If this sounds like you – we’d love to hear from you!
 
 How to apply

- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Joanna Duggan.
- To apply, please attach your CV and a 1 page cover letter, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.

No agencies/sales call please.

REF-218 398

About The Role
Closing date: 27th Nov
We are looking for a compassionate leader to take our Internal Communications and Engagement function to the next level as we enter the next phase of our Help and Hope strategy in 2027. You’ll be a culture champion, inspiring storyteller, digital innovator, and cross-organisation relationship builder.
This is a leadership role within our People Directorate and will head up a collaborative Internal Communications and Engagement team that is focused on evolving our culture framework and creating an inspiring workplace through communications. A key pillar of the role will be championing colleague voice through our forums and lived experience networks, supporting both our employed and volunteer colleagues.
This role will lead the team to create a framework for culture development that is focused on driving our bold ambitions as a charity and having a demonstrable impact. We are at an exciting juncture as an organisation as we are mid-way through our strategy and there is a huge potential to help shape the direction of travel for colleagues when it comes to communications and engagement.
You will join our heads of community and be working with senior leaders across the organisation so experience of influencing, joining the dots and working collaboratively across large organisations will be important.
You’ll also play a key role in the People Directorate to build a compelling people experience and vision to enable colleagues to go all in and do the best work of their lives in support of our cause.
You will be building on strong foundations of comms and engagement best practices and have scope to shape what comms and culture at the Society could look like for the future that will ultimately have the greatest impact on those living with dementia.
It’s a varied and creative role – from shaping the organisational narrative, through to innovating creative ways to engage and leading events that inspire - creating a culture of open and transparent communication are all part of this role.
You'll be a citizen of the Society and an all-around visible ambassador for conferences, team days/meetings etc.
We know that Communications isn’t as diverse a discipline as it could be. So, we’re actively encouraging applications from under-represented backgrounds to apply as our communications and the culture that is being shaped at the Society must be reflective of all the different communities we serve.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you

- You’ll be a compassionate leader; guided by insight and data and curious about the power of culture and communications in supporting teams to create the greatest impact for those living with dementia.
- A real team player, with a desire to understand the workings of the Society to help shape the approach to sharing information, storytelling and cultivating conversations.
- You’ll be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across our whole organisation.
- A forward-thinking, progressive leader, you’ll be adept at drawing on influences from across a range of domains to shape the future of internal communications and engagement in the Society.
- You’ll be someone whose approach is rooted in thinking through ‘how can we innovate this to make it better?’, helping to create and shape the bigger picture when it comes to communications and a culture of belonging and striving to make our communications as inclusive as they can be.
- You’ll be excited by the opportunity to explore new ways to communicate and engage and build on existing insights to shape that approach, while also being intentional about equity, diversity, and inclusion in your every day and influencing across the organisation.
- This is an exciting time to be part of the Society as we deliver our Help and Hope strategy and strive to make dementia the priority it needs to be. It’s an influential and game-changing role with the scope to get involved in the full breadth of communications and culture campaigns.
- You’ll be joining an engaged organisation where our decisions, actions and words are shaped by our values of determined to make a difference, trusted expert, better together and compassionate.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Purposeful Ventures are a not-for-profit working to support and strengthen organisations that deliver systemic impact, specifically within the social and educational sectors. They are currently looking to recruit a temporary HR & Team Coordinator on a full-time basis (37.5 hours per week), running for 3-months. The post will be looking to start as soon as possible and will be based 2 days on-site in West London.

Key responsibilities for this post will include:

• Being the first point of contact for internal and external enquiries, including managing email mailboxes and postal mail, managing queries as appropriate whilst providing a high level of customer service.
• Managing the onboarding of new starters including conducting pre-employment checks, issuing contracts, ensuring new starters have the correct equipment, system and accounts access.
• Coordinating offboarding processes for both employees and contractors.
• Providing administrative support to the Head of People, including preparing contract variation letters and maintaining HR resources.
• Assisting with the full recruitment process, including posting job adverts, coordinating all candidate communications, ensuring the appropriate materials are readily available and circulated to the relevant people.
• Managing the team calendar and coordinating gatherings such as meetings, activities and socials.
• Supporting the external IT support contractor to ensure smooth running of services and coordinating IT support for staff where required.
• Providing research and administrative support to the COO.
• Ensuring the timely and efficient management of the CRM information, team and project documents/templates, including management and coordination of SharePoint folders.
• Managing the day-to-day coordination of the office, including liaising with building representatives, organising stationery and supplies, and monitoring office IT equipment to make sure that items are working as expected.
• Supporting the COO, internal finance lead and external finance provider to ensure that necessary documents e.g. receipts and expenses are completed in a timely manner.

To be considered for this post, you will have:

• Experience within a HR setting.
• Strong organisational and communication skills; both written and verbal.
• Experience in office coordination with demonstratable skills in implementing and improving systems and processes.
• Excellent administration skills, the ability to multitask, work independently and work proactively.
• Experience and understanding of handling and managing confidential information and data.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.  

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Regional Workforce Lead

We are recruiting three Regional Workforce Leads nationally, for coverage across the seven NHS regions (Northeast, Northwest, London, East, Midlands, Southeast, Southwest).

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: Regional Workforce Lead (x3 vacancies)

Location: Hybrid · England, UK. We have three vacancies nationally, (across the 7 NHS regions: Northeast, Northwest, London, East, Midlands, Southeast, Southwest) and will involve some travel.

Hours: Fulltime

Salary: £30,000 - £36,000 (GBP). Depending on skills and experience - new starters generally join at the beginning of the band.

Contract: Permanent

Closing Date: Wednesday 11 December 2024 at 12:00pm

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

About the Role

The Workforce Leads will play a crucial role in the recruitment, onboarding, and training of IPS Employment Specialists within their designated regions. You will support the scale up of the IPS workforce by ensuring high-quality recruitment processes, comprehensive training programs, and effective onboarding practices. The Workforce Leads will work closely with IPS Grow Regional Managers, local and national stakeholders, including NHS services, to recruit the IPS workforce needed to achieve high levels of employment outcomes for IPS clients.

You will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. You will also provide hands-on support for recruitment efforts and training.

This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training.

Responsibilities include:

• Recruitment and Onboarding
• Training and Development
• Relationship Management
• Quality Assurance and Reporting
• Communication and Collaboration

About You

You will have proven experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.

You will also have:

• Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices.
• The ability to influence others
• Excellent organisational skills, with the ability to manage multiple priorities, create project plans, and meet deadlines.
• Creative thinking and problem-solving skills, with the ability to quickly understand challenges and develop effective solutions.
• Shared values - a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as the organisations other core values.
• A thirst for learning and self-development and sharing that learning with services and stakeholders.
• Commitment to travel. The role will likely involve significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Recruitment, Training, Training and Development, Learning and Development, HR, Recruitment Lead, Training Lead, Training and Development Lead, Learning and Development Lead, HR Lead, Recruitment Officer, Training Officer, Training and Development Officer, Learning and Development Officer, HR Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Role
Closing date: 4th December
Interviews: 10th & 11th December
Are you passionate about helping people find their perfect role? Do you thrive in a fast-paced, dynamic environment? We're seeking a highly organized and enthusiastic Talent Acquisition Coordinator to join our team!
This role will focus on an ambitious programme to transform our Technology directorate. From enhancing our technology platforms to building tools that serve our communities, technology is at the heart of our work. As the TA Coordinator, you will play a crucial role in supporting our recruitment team and ensuring a smooth, efficient hiring process. You will be the first point of contact for candidates, assist with scheduling interviews, manage job postings, and help onboard new hires.
Key Responsibilities:

- Coordinate the recruitment process from start to finish, including scheduling interviews, communicating with candidates, and managing job postings.
- Maintain accurate candidate records in our recruitment systems.
- Manage the onboarding of new hires, ensuring a seamless transition into the company.
- Provide excellent candidate experience and build strong relationships.
- Support the recruitment team with administrative tasks, including preparing interview materials and tracking candidate progress.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society. 
What We’re Looking For:

- Strong recruitment administration skills
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- A proactive, detail-oriented individual with the ability to manage multiple tasks.
- Prior onboarding experience is a plus but not required.
- A positive attitude and a passion for helping others succeed.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

About The Role
Closing date: 4th December
Interviews: 10th & 11th December
Do you have a passion for recruitment? Are you motivated by the opportunity to use your skills to make a real difference? Join us as a Talent Partner and help us attract the talent that will power our mission to create lasting, positive change.
This role will initially focus on an ambitious programme to transform our Technology directorate. From enhancing our technology platforms to building tools that serve our communities, technology is at the heart of our work. As a Talent Partner, you’ll play a critical role in ensuring we attract and hire exceptional technology professionals who share our vision and values.
What You’ll Do:

- Lead Technology Recruitment: Manage the full recruitment process for tech roles, ensuring we hire the right people to support our digital and technology transformation goals.
- Collaborate & Advise: Partner with hiring managers and leadership to understand team needs and provide expert advice on attracting top tech talent.
- Innovate Recruitment Strategies: Use creative sourcing techniques and engagement strategies to find talent in a competitive market.
- Build Employer Brand Campaigns: Develop and execute engaging, innovative employer branding and marketing campaigns that showcase our mission, culture, and the impact of working with us.
- Champion Diversity & Inclusion: Ensure all recruitment practices promote equity and diversity, helping us build a tech team that reflects the communities we serve.
- Build Talent Pipelines: Proactively develop pipelines for key technology roles to meet current and future needs.
- Enhance Candidate Experience: Ensure candidates receive a seamless and engaging experience, from initial contact to onboarding.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
What We’re Looking For:

- Experience in Tech Recruitment: Proven track record of recruiting for technology roles, with general recruitment experience from an in-house/internal recruitment environment.
- Strong Communicator: Ability to build trust and collaborate with hiring managers, candidates, and stakeholders at all levels.
- Employer Branding Skills: Experience in creating compelling employer branding or recruitment marketing campaigns that resonate with tech professionals.
- Knowledgeable & Resourceful: Familiarity with recruitment tools, platforms, and industry trends.
- Champion for Inclusion: A strong advocate for equity and diversity in hiring, with a commitment to challenging bias.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We’re looking for a Marketing & Growth Manager who wants to help grow the audience of Bliss and its clients. 

The role is fully remote, but applicants must be based in the UK. We’re happy to consider part-time applicants.

 

WHO ARE YOU?

You’ll understand all aspects of the marketing toolbox, and know how these can work together to deliver success. You’ll be able to deliver marketing strategies for Bliss and our clients, identifying opportunities and executing your plan with support from the rest of the team. You’ll work closely with clients and the management team and be able to grow accounts and pitch for new business when opportunities arise.

Essential capabilities:

• Strategy - Work with clients to develop marketing plans and be a driving force in realising them.
• Business Development - Help grow existing accounts, generate new business opportunities, and win new clients.
• Content Marketing - Ideation across multiple channels, including email and social.
• Client Services - Meet regularly with clients (remotely) to build relationships and demonstrate success.
• Organic Search - Understand and help implement improvements to boost organic search listings.
• Online Advertising - Understand the importance of paid advertising in the marketing mix (e.g. PPC). It is not a requirement for this role to manage these campaigns.
• Analytics - Be able to analyse data and produce reports that show success and impact.
• Development Support - Support design and build colleagues to build websites that use best practice marketing techniques.

What sort of person are you?

• Self-motivated, to look for opportunities and make sure we take advantage of them.
• Positive, to improve collaboration and build strong relationships.
• Efficient, to prioritise tasks and deliver on time.
• Empathetic, to help you understand the motivations of your customers and colleagues.
• Communicative, to be approachable and demonstrate value.
• Organised, to manage multiple work streams simultaneously.

 

WHO ARE WE?

Bliss is a digital agency that helps organisations to make the world a better place. 

We do this by providing strategy, development and support services to charities and nonprofits, to help them achieve their purpose and meet their objectives.

We were founded in Manchester in 2010, but have been fully remote since 2020 and now have colleagues across the UK and beyond.

Bliss is a certified B Corp™ and Social Enterprise - we’re counted among businesses that are leading a global movement for an inclusive, equitable, and regenerative economy. We are also certified employers with Disability Confident and the Living Wage Foundation.

Bliss is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.

Location

Bliss is a fully remote/distributed business, with no central office. You’ll therefore need a comfortable and productive home workspace.

Despite this, we understand the importance and benefits of face-to-face contact, and enable this in several ways. This includes optional quarterly meetups, weekly all-company video calls, and paid access to coworking space. 

Values

At Bliss, personal values are as important as experience and skills. If you’re not a good fit for our agency, you won’t enjoy your job, and that’s not good for anyone.

• Be Good
  We look after each other, the planet, and all humankind.
  We’re not selfless, but will choose to do the right thing above all else.
• Be Open
  We are honest and transparent with our colleagues and clients.
  We hope to create friendships from work relationships, gaining trust and respect.
• Be Harmonious
  We work to the same goals even if we don’t agree individually.
  We value collective success as much as we do personal victories.

 

BENEFITS

• Flexitime - organise your work around your life.
• Healthcare scheme, including counselling, dental and opticians.
• Accident and accidental death benefit.
• Profit-related bonus.
• Buy / sell holiday scheme.
• Individual annual training budget, plus additional budget for group activities.
• Fully paid quarterly social meetups.
• Holiday loyalty scheme - earn up to 30 holidays per year.
• 5% matched contributions on your pension.
• Tax-free working from home allowance to help with energy bills.
• Employee purchase scheme, to help you buy office furniture, headphones and laptop bags.

Some benefits are only available after probation, and can be withdrawn or amended in the future to ensure they are providing value for the team and business. Generally though, we’ll be looking to add and improve these over time.

Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).​

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 09.00, 2 December 2024.

Shortlisting date: 3 and 4 December 2024.

Interviews: 11 December 2024.

About the role

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

The Senior Practical Support Officer role is key to the delivery of NCVO’s support for small charities. You will be a key part of a small team, with a focus on managing and responding to enquiries that come in via phone and email to our Small Charity Helpdesk. We receive 400 – 500 enquiries a month about setting up and running a charity, with a particular focus on volunteering and governance.

Alongside the helpdesk you will also work with colleagues across NCVO on the production, and curation of content for our website and with internal and external stakeholders to produce sector leading practical webinars.

You will have a particular focus on volunteering, working with multiple stakeholders on a range of cross-organisational initiatives to ensure we develop and share best practice on involving volunteers.

Your good working knowledge of the voluntary sector, understanding of the specific needs of small charities and sharp focus on delivering excellent customer service will help us to effectively respond to the needs of the sector.

This is fast paced role and with good time management and attention to detail this role has a lasting/meaningful impact on the hundreds of charities we support.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us, and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

About NCVO

We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
• office closure between 25 December and 1 January inclusive
• the option to purchase or sell up to five more days each year
• five days volunteering leave (pro rata for part-time staff)
• two and a half extra wellbeing days off during the year
• enhanced pay for sick, maternity and adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home or off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities
• the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme.

We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.

Research Lead

A national leader in driving evidence-based employment support, is seeking a Research Lead: health, employment and individual placement and support to help support the quality expansion of Individual Placement and Support (IPS) services across England's health systems.

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: IPS Grow Research Lead

Location: London/Hybrid

Hours: Full time

Salary: £44,000 — £54,000 dependent on experience

Contract: Permanent

Closing Date: 9 December 2024 12:00pm

Interviews: 30-minute Zoom interviews will take place Friday 13 December. Face to face interviews will take place on the Wednesday 18 December, in London. (Should you require any reasonable adjustments to allow you to attend, please highlight this when you are invited)

The Team

This national programme is designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). 

About the Role 

This pivotal role offers a unique opportunity to shape the future of employment support for individuals with mental health conditions or substance use disorders. As a well-established program funded by NHS England & Improvement, the Department for Work and Pensions, and the Office for Health Improvement and Disparities, IPS Grow is at the forefront of implementing high-quality, evidence-based practices. The mission is to significantly improve employment outcomes for clients accessing health services through the nationwide scale-up of IPS. 

The Research Lead will join a dynamic team of IPS experts, working collaboratively to enhance service fidelity and drive measurable improvements in client outcomes. This position demands a passionate advocate for evidence-based practices who can translate cutting-edge research into practical, on-the-ground solutions.

Based flexibly across England with a hybrid working model, this role requires regular presence at the London office and a willingness to travel nationally. 

You will play a crucial part in the mission to transform lives through meaningful employment, contributing to a program that has already helped thousands secure and maintain rewarding employment

Responsibilities include:

• Research and Evidence

• Data and Performance Management

• Knowledge Translation and Dissemination

• Stakeholder Engagement

• Innovation and Continuous Improvement

About You 

We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values. You will have proven analytical and research skills with a track record of publishing in peer review journals. You will need to be comfortable with changing approaches as you develop a better understanding of the problem and what might solve it.

You will also have:

• Experience of leading and delivering complex research projects against project plans, timelines and deliverables that are results focused.

• Strong IT skills and use data to inform your work.

• Relationship building and senior stakeholder influencing skills.

• A track record building outstanding relationships with different individuals and organisations.

• Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for research and recommendations. 

Qualifications and Experience

• MSc level qualified or equivalent professional experience 

• Minimum first author or equivalent on 3 high impact peer review publications

• Strong commitment to evidence-based practices and leveraging research to enhance service delivery

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. 

Other roles you may have experience with could include Research, Researcher, Lead Researcher, Research Lead, Senior Researcher, Senior Research Lead, Research Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Summary
Return Fundraising is looking for an experienced Data Manager to lead the team responsible for overseeing all data services within the business. In this role, you will ensure that data is collected, stored, processed, and reported accurately and efficiently to support exceptional telephone fundraising.

The Data Manager plays a critical role in data compliance, processing, and analysing client data. During campaigns, the team produces exports to clients and third party suppliers, including payment processors and fulfilment houses, and supports the fundraising team to improve the fundraising results using data analysis and segmentation.

You’ll need to be experienced in data management, proficient with databases and Excel, and it would be advantageous to have familiarity with reporting tools and processing software.

Our preference is a hybrid role, working from home with 2 days a week in our London office, however consideration will be given to candidates who live further afield and are looking for a fully remote based position.

Consideration will also be given to a part time role of pro rata 32 hours per week over four days.

Return Fundraising

We were founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies.

Our team of specialised career fundraisers deliver sector-leading results, and we provide insight, strategy and tailored support to maximise the impact of our charity client’s campaigns.

Main Responsibilities

Data Processing

• Oversee data processing, ensuring data integrity, storage, and secure transfer practices align with industry standards.
• Manage data formatting, ensuring data is accurately prepared and uploaded for clients, suppliers, and our dialer system.
• Implement and maintain rigorous data quality checks, guaranteeing accuracy, completeness, and consistency across all data records.
• Ensure adherence to data handling best practices.

Compliance

• Oversight of data protection and GDPR / DPA2018 practices across the business, with the support of the Director of Data & Operations.
• Understanding of the Fundraising Regulator’s Code of Practice and making sure that day-to-day practices meet our high standards.

Analysis

• Analyse current and historic fundraising data to provide clear segmentation strategies which improve campaign effectiveness.
• Develop and monitor SQL-based dialling rules, adjusting based on performance metrics.
• Produce insightful reports for internal stakeholders, assisting in data-informed decision-making and operational improvements.

People Management

• Manage, develop, and support the Data Assistant, conducting regular performance reviews and one-on-ones.
• Provide training and guidance on data protection, data handling, and operational standards, promoting continuous learning and growth within the team.

Administration

• Maintain comprehensive data logs and prepare up-to-date process documentation.
• Identify and implement process improvements to streamline data operations and support overall business objectives.

Skills

Essential

• High-level proficiency in Excel and experience with structured data schemas.
• Proficient in data segmentation and analysis
• Understanding of data protection best practices
• Understanding and application of basic SQL
• Ability to thrive under pressure, manage conflicting priorities, and take ownership of responsibilities.
• Adaptable and positive approach to change.

Desirable

• Experience working with databases and project management.
• Understanding of fundraising and/or telemarketing sectors.
• Familiarity with reading dialler reports and making informed operational adjustments.
• Knowledge of the Fundraising Regulator’s Code of Practice.
• Experience with APIs and/or automation software such as Zapier.
• Line management experience, including training and development.

Travel

Occasional travel within London and the UK may be required for client meetings, conferences, and training events.

Offer

• Annual salary of £37,000 to £40,000 depending on experience and location
• Full time permanent contract of 37.5 hours per week Monday to Friday,
• Consideration will be given to a 32 hour week over Monday to Thursday, with a pro rata salary
• Hybrid working with flexible working from home and office days
• Consideration will be given to a fully remote position with a salary adjustment
• 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
• Laptop, plus home working equipment including chair, desk and monitor
• Pension contribution of 3%
• A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
• Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects

Job Purpose

We are at a critical point in the development of our organisation as we build a new strategy and start a period of transformation. This executive director role will lead this change by creating the right environment to drive strategic, technological and cultural transformation at NCVO, so we deliver innovative services and long-term systemic positive impact to our members and the wider voluntary sector over the next decade.

Dimensions

This role will join the executive team, reporting to the CEO and the board of trustees. They will create a new directorate – the transformation unit – which will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities. This will include significant investment, and they will be responsible for a large budget. The strategic decisions they recommend, will impact our resilience and sustainability as an organisation, as well as ensuring we service our membership of over 17,000 organisations. They will support with driving income, looking for commercial opportunities, particularly with how we use our data. Embedded in all of this will be ensuring we have robust and rigorous organisational design, so everything from our systems and data collection to our policies and processes, meet the needs of our diverse workforce, partners and customers, and adhere to the highest levels of compliance.

Essential Knowledge and Skills Required

• Knowledge of the foundations needed for organisational transformation to increase efficiency, productivity, cohesion and success.
• Deep understanding of two or more of the following disciplines: technological transformation, use of AI in delivering services, using data and insight to drive business development, cultural transformation, strategic development, organisational design.

Skills

• Highly developed negotiation and influencing skills, with a collaborative style, and ability to build effective working relationships and have challenging conversations.
• Effective change management skills, using motivational and inspiring leadership.
• Outstanding listener and communicator, comfortable with a wide range of audiences and media types.
• Significant and proven leadership skills in a complex, customer focused organisation.
• Excellent strategic thinking and planning skills.
• Innovative and creative approach to problem solving.

Experience

• Proven track record of successfully leading and managing transformation in a complex organisation with multiple stakeholders.
• Highly honed leadership experience as part of an executive/leadership team and working successfully with non-executive boards or shareholders.
• Significant experience of working collaboratively with internal and external stakeholders and across sectors.
• Experience in building a team and supporting, developing and coaching people.
• Active commitment to equity, diversity and inclusion.

NCVO is fully committed to equity, diversity and inclusion. We want this to be reflected in the diversity of the people who work for us. We welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

Closing date:  11:59pm Sunday 1st December 2024

ABOUT CATSNAKE

At Catsnake: The Story Agency, we harness the power of storytelling, for good. We believe that remarkable talent, enthusiasm and creative thinking can change the world for the better.

We’re third sector specialists, working with clients like UNICEF, WWF, RSPB, and Amnesty International, to craft narratives that make a lasting impact.

Our team thrives in a collaborative, open environment where creativity flows freely, laughter is encouraged, and we’re powered by more tea than you might expect!

LOCATION

Somerset House/Remote (2-3 time in office per week, always on Monday)

ABOUT THE ROLE

We’re looking for a full time Creative Strategist who will play a key role in developing and producing strategic and creative projects for our charity clients.

Working closely with our Creative Director and a talented team of storytellers, you will develop creative strategies that drive action and create change.

You’ll also be responsible for ensuring the quality and effectiveness of Catsnake’s marketing output, ensuring our own story continues to be told in an engaging and impactful way.

KEY RESPONSIBILITIES

Creative Strategy:

• Collaborate with the Creative Director to develop innovative creative strategies for social media, paid media and content marketing.
• Conduct relevant desk research to inform strategy and audience insights.
• Conduct qualitative and quantitative research to develop and test audience insights and key messages.
• Analyse research and test performance data to provide actionable insights.
• Work with and inspire a team of writers, designers, and storytellers to bring creative ideas to life.
• Ensure all creative outputs align with client goals, maintaining brand voice and driving measurable results.
• Create pitch decks and insight documents and present work confidently to clients.
• Stay on top of industry trends and apply them to creative solutions.
• Oversee Catsnake’s marketing efforts, including planning and executing content strategies, managing social media presence, and maintaining the website, to ensure our story is told effectively and consistently.

Project Management:

• Work with project managers to ensure creative solutions are aligned with overall project objectives and timelines.
• Facilitate the development of creative concepts and oversee the production process.
• Ensure high standards of quality, creativity, and delivery on time and within budget.

Skills & Experience:

• At least 3+ years of experience in creative strategy, ideally within a creative agency environment.
• Strong writing experience, with a portfolio that demonstrates relevant work.
• Proven experience in developing and executing creative strategies across various media, including digital and traditional platforms.
• Experience developing and optimising social media campaigns, with the ability to track and report on engagement.
• Experiencing in branding is highly desirable.
• Experience working with charities is highly desirable.

Who you are:

•  Collaborative team player with excellent communication skills.
• Creative and strategic thinker with a keen understanding of how to inspire action.
• Confident and engaging in presenting ideas and building relationships with clients.
• Highly organised, with excellent project management and multitasking abilities.
• Eager to stay current on trends and developments in the creative and digital landscape.

Why Work at Catsnake?

• After one year of employment, you’ll be eligible to receive a share of the annual profit pool and be a part of our EMI scheme.
• Enjoy a hybrid work environment, offering the flexibility to balance office and remote working.
•  A generous holiday entitlement.
• Be part of a passionate team working on meaningful, creative projects for leading charities.

At Catsnake: The Story Agency, we are committed to diversity and inclusion, and we welcome applicants from all backgrounds and experiences. We believe that a diverse group of creative-minded individuals will help us better understand our audience and achieve a diversity of thought in our work. Join us and be part of a creative journey that makes a difference.

Senior Finance Administrator

We have an exciting opportunity for an experienced Finance Administrator to join a dynamic and supportive team. 

The role offers hybrid and flexible working and part-time hours.

Position: Senior Finance Administrator

Location: Remote 

Hours: Part-time working, 16 hours per week with the option to work up to 22.5 hours

Salary: £28,626 - £34,544 pro-rata (plus London weighting if applicable)

Benefits: 22 days annual leave plus Bank Holidays (pro rata), day off for your birthday, 5% pension contribution

Contract: Permanent

Closing Date: 16th December 2024. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early

The Role

The Senior Finance Administrator is essential to the financial operations of the organisation and is responsible for preparing and sending accurate invoices, managing AR/AP, preparing budgets and reports, improving internal processes and handling finance-related enquiries.

Working closely with the staff team and board, the Senior Finance Administrator provides business support, while ensuring that all financial processes align with the co-operative’s values and strategic goals.

Main duties include:

• Ensure the effective day-to-day running for financial operations in line with processes and procedures

• Regularly review finance systems and processes, recommending and implementing improvements to enhance efficiency and data accuracy.

• Use CRM and accounting software (Xero) to ensure accuracy of data to manage financial data and information.

• Create financial reports and support business development.

• Create and check invoices for accounts payable and receivable, ensuring accuracy and timeliness, and cash flow.

• Set up new suppliers and maintain strong relationships with purchasers, manage contract renewals, ensuring all contracts are up-to-date and compliant.

• Support payroll and expense claims

• Handle finance-related enquiries, providing accurate and timely responses.

The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run. 

About You

You will have demonstrable experience of working in a finance administration role with an excellent understanding of financial principles and practices. 

You will also have experience of:

• Using Microsoft Office, in particular Excel including formulae and data analysis

• Using Xero

• Dealing with income

• Using a sales CRM database

Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment. 

To fulfil the role, you must have the right to work in the U.K. 

About the Organisation

The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. 

You may also have experience in areas such as Administrator, Admin, Administration, Finance Administrator, Finance Officer, Finance Coordinator, Finance Support Administrator, Finance Lead, Senior Finance Administrator. #INDNFP

Please note NFP People are advertising this role on behalf of our client.