Charity Support Jobs
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
For further inforation on what we do, our values and our generous beneifts please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Head of Credit Risk and Portfolio Management this role plays an important part in the provision of loans and blended funding (loans and grants) to our charity and social enterprise customers.
We are looking for someone who has previous experience of lending, relationship management and managing a portfolio of business/organisation loan customers. This is a great opportunity for someone to be involved in making a difference to people. We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.
Members of the investment team are based in different regions across England. This role will primarily manage customers within London, the West of England, South of England and South West of England, although some customers may be located right across the UK. Regular customer visits will be a requirement of the role as well as in person team meetings. We are looking for applicants based in London or the area to the West or South West of London (within circa 2 hours travel time from London) to ensure you are able to easily reach customers across these regions.
Key responsibilities
Relationship Management
1. Responsible for managing a portfolio of SIBs smaller investments (loans and grants) and acting as the primary point of contact for all communications with those customers.
2. Build and maintain strong working relationships with all investees within your portfolio, arranging in-person visits and/or video meetings on a regular basis and when otherwise needed.
3. Collect, review and report on monitoring information from loans/grants recipients which is predominatly financial information (management accounts, annual accounts and forecasts) and social impact progression.
4. Ensure scheduled loan repayments due from investees are received in line with agreed schedules and take action where not received.
5. Proactively identify emerging support needs and recommend methods to address these, including sources of external advice/support.
6. Discuss potential variations to the terms of loans or grants with investees and prepare and submit loan variation recommendations to internal committees including the SIB Investment Committee, including challenging situations where the customer is in default or financail distress.
7. Undertake assessments of new loans and develop relationship to orginate new loan applications.
8. Undertake AML/KYC, eligibility and fraud checks on new borrowers.
9. Drawing up loan and security documentation where required.
10. Arrange drawdown and disbursements of funding.
11. Generate new SIB customers through referrals from customers within your portfolio and your own professional networks.
General
12. Support and/or lead on relevant investment team projects as and when required.
13. Take enquiries from and provide guidance to applicants on all SIB funds.
14. Provide constructive suggestions to improve ongoing processes and input into the design and development of new products.
15. To work within the organisation's values, principles and processes to achieve operational excellence.
16. To adopt our continuous improvement and learning ethos.
17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
18. To support and contribute to the implementation and delivery of SIB’s strategy.
19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
Core competencies
· Experience of managing or working with a portfolio of business/organisation loan customers.
· Ability to analyse and make objective judgements based upon complex written and financial information.
· Previous experience of assessing loan applications.
· Experience of interpreting and understanding data on Microsoft Excel.
· Credit assessment training or a good understanding of company financial accounts.
· Good negotiating, influencing and problem solving skill.
· Excellent written and oral communication skills that can be adapted for a variety of audiences.
· A team player who enjoys working in collaboration with other people.
· Ability to work using own initiative, manage own workload, be a self-motivator and work remotely.
· A passion to help financially viable charities and social enterprises access funding.
· Commitment to equalities and customer care.
· Commitment to quality, diversity & inclusion, and customers.
· Excellent communication skills.
· Team player with the ability to work independently.
Desirable competencies
· Knowledge of the voluntary, community, and social enterprise sector.
· Capital project experience
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
About this Role
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our webiste.
About the Role
We have an opportunity for a talented Relationship Manager to join our Grants Team as part of the Social Investment Business organisation. Reporting to one of our Senior Relationship Managers this role plays an important part in supporting our Investment Team in Grant funding which supports the delivery of SIB’s strategy and focus.
We are looking for someone who has previous experience of social investment or grant making and has worked with charities and social enterprises. This is a great opportunity for someone to be involved in making a difference to people. We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.
Key responsibilities
1. To be team delivery lead for one or more of the following areas – pre-investment and investment readiness, enterprise development, energy efficiency support, learning and insights, customer feedback or any such area that becomes a priority for the team.
2. Management and assessment of a caseload of grant proposals / applications against criteria, throughout the process from expression of interest to offer / decline.
3. Analysis of business plans and financial information including management and annual accounts and financial projections and review organisations’ current and potential social impact.
4. Identification of risks attached and any mitigating factors and reach sound and considered judgements about the viability and suitability of proposals/ applications.
5. Approach key stakeholders, e.g. co-investors/funders, local authorities, Commissioners, [potential] Delivery Partners, to establish an independent view of the applicant and their plans.
6. Make clear and constructive recommendations, in written reports for decision-making by Committees / panels and through presentations at meetings.
7. Establish and maintain relationships with support providers on investment readiness and other funds, ensuring that they are provided with accurate and consistent information and guidance.
8. Prepare all Grant offer, documentation and ensure this accurately reflects the agreed offer and ensure all payments due under agreed investments are reviewed, progressed and authorised in line with procedures.
9. Provide constructive feedback and signposting to applicants (successful and unsuccessful).
10. Act as the primary point of contact for all communications with your caseload of recipients.
11. Help develop solutions and ensure ‘business requirements’ are correctly defined and support implementation of new projects and initiatives.
12. Represent SIB at external events, ensuring all communications are professional and in line with SIB’s values.
13. Manage customer complaints in a professional and responsive manner.
14. To adopt our continuous improvement and learning ethos.
15. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
16. To support and contribute to the implementation and delivery of SIB’s strategy.
17. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
18. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
· Experience of managing relationships with grant investees.
· Ability to analyse and make objective judgements based upon complex written and financial information.
· Experience of assessing and managing Grant applications.
· Experience of appraising organisations’ business plans, investment propositions, growth strategies and capabilities.
· Good negotiating, influencing and problem-solving skills.
· Excellent written and oral communication skills that can be adapted for a variety of audiences.
· Ability to work using own initiative, manage own workload, be a self-motivator and able to make informed decisions with minimum supervision.
· Good knowledge of due diligence processes.
· Good knowledge of the issues facing community-based organisations.
· Commitment to equalities and customer care.
· Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
· Commitment to equality, diversity & inclusion.
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
Voluntary Action Camden (VAC) has supported the voluntary and community sector in the London Borough of Camden since 1907. We do this by sharing information, fostering collaboration, and providing practical expertise to both established and new voluntary organisations. Our consultation services provide a space where groups can ask us anything, and our long-established knowledge of local organisations, services and the local community allows for reliable and sustainable collaboration with other community groups as well as strategic bodies like Camden Council and the NHS. We also provide training through our website, on-demand or in person, and offer specialist services such as social prescribing, safeguarding and mental health.
We are now seeking a new CEO to join VAC at an exciting time in our development. You will lead an experienced and passionate staff team with strong community links and diverse talents to meet the challenges for voluntary and community organisations in 21st century Camden. We wish to hear from applicants with senior leadership skills, who have the knowledge and insights around infrastructure to ensure we meet the continued needs of our local communities.
For more information, please access the information pack on our website. Anderson Quigley is acting as an advisor to Voluntary Action Camden. An executive search process is being carried out by Anderson Quigley. For more information please visit the Anderson Quigley website - Job code AQ2723.
Should you wish to discuss the role in strict confidence, please contact Aino Betts or Helene Usherwood. Contact details can be found via the application link.
The closing date for applications is noon on Friday 26 July 2024.
This is an exciting opportunity for a visionary, strategic and experienced leader from the charity sector to head up our efforts to provide media, communications and digital skills training and other support for charities, secure more funding for our work, and develop our relationships with relevant stakeholders.
You will bring a strong understanding of the communications challenges that charities face as well as demonstrable expertise in training for charities, innovative programme design, securing grant income and other forms of funding, and working with multiple stakeholders.
This role would suit someone with deep knowledge and experience of the UK charity sector combined with a strong interest in the latest media and communications trends and applications.
We are looking for a thought-leader who is confident about speaking at conferences and events and using social media to raise awareness about Media Trust and our work.
About Media Trust
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other media-related support with media industry volunteers looking to give back. At the same time, our programmes for underrepresented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media.
Key responsibilities
- Strategic Leadership: Develop and implement strategies and new initiatives to drive growth and innovation in the range of charity programmes we currently provide, drawing on sectoral insights and taking a user-led approach as much as possible.
- Programme Oversight & Line Management: Manage the delivery to a very high standard of all our charity capacity-building and training programmes, including being a highly effective line manager for our team of dedicated programme managers.
- Grant Writing and Income Generation: Develop proposals to secure new and repeat funding support for Media Trust's charity programmes and lead the development team in meeting income targets through paid for training for clients including charities and funders.
- Partnership Development: Forge effective partnerships with relevant stakeholders including other charities, infrastructure bodies like NCVO and ACEVO as well as delivery partners including Equally Ours and Climate Outreach, government bodies, and trusts and foundations.
- Representation: Represent Media Trust at charity sector conferences and other events and on social media, to raise awareness about Media Trust and our work.
What we are looking for in you
- Senior Leadership Experience: Proven track record of senior leadership in the charity sector, ideally at an infrastructure or membership organisation, including line management experience and responsibility for managing programme delivery and budgets.
- Training & Capacity Building Programme Expertise: Demonstrated expertise in designing, delivering and measuring the impact of training and other capacity-building programmes for charities and under-represented communities.
- Business Development: Demonstrated expertise in designing and pitching for paid for training and other services.
- Grant Writing Experience: Strong grant writing skills with a successful history of securing funding from diverse sources including government grants, trusts and foundations, and corporates.
- Charity Sector Knowledge: A strong understanding of the communications challenges charities are facing and what interventions are working/not working.
- Knowledge of Media & Comms Trends and Applicability to Charities: Knowledge of the latest media and communications trends and how we can work with our industry partners to ensure charities are using emerging platforms, applications, etc.
- Confidence in Public Speaking & Using Social Media: Experience of speaking at conferences and other public events and facilitating training for large groups. You will also be confident about using your social media profile to raise awareness about Media Trust and our work.
- Outstanding Communication Skills: Very strong written and verbal communication skills, including the ability to articulate complex ideas clearly and persuasively, with the ability to adapt tone and approach for different stakeholders.
- Commitment to Equality & Inclusion: Deep commitment to Media Trust's mission and values and a passion for social justice.
The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Note: This role was previously advertised as Head of Charity Services. If you have already submitted an application, you don't need to re-apply.
We aim to represent the communities we support. We encourage applications from people of colour, those who identify as LGBTQIA+, working class as well as Disabled people and those living with mental health conditions.
We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.
Closing date: 09:00 on Monday 15 July 2024
First round interviews (expected): Week commencing Monday 22 July 2024
Second round interviews (expected): Week commencing Monday 29 July 2024
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £38,000 basic depending on experience, plus £12 000 on target bonus (uncapped), non-contributory pension, 25 days annual leave
Hours 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week. Flexible working hours offered after satisfactory completion of probationary period
Our mission at Charityjob is to help charities find great people using great technology!
As an Account Manager you will...
- Provide innovative digital job board solutions to charities and not-for-proift organisations, helping them to reach and attract their ideal candidates. You will build relationships and sales pipeline with our large customer base as well as developing new business from qualified leads and incoming calls.
- Predominantly over the phone and through video conferencing you will be able to engage clients in needs based conversations and give online demonstrations of how CharityJob works, plus the options available to meet specific recruitment needs. You will then recommend and sell recruitment solutions that range from job board packages to content driven newsletter options and industry-leading premium products.
- Join a team of salespeople who are passionate about what they do, working hard and smart for their customers. So, if you’re looking for a rewarding opportunity amongst a close team of Account Managers, working in a fast-paced environment with superb technology, then please read on....
The person we are looking for...
- Is friendly and outgoing with a terrific phone manner
- Takes pride in providing excellent customer service to win, keep and grow relationships
- Is target and reward driven
- Is IT Literate and mentally agile
- Has an interest and knowledge in digital solutions
- Can demonstrate success in an outbound sales environment
The Company
From launch in 2000 CharityJob has grown quickly to become the UK’s largest and busiest job board for the not for profit sector. We are the trusted recruitment partner for thousands of charities, NGO's and agencies working within the sector. We're a small friendly team where the culture is entrepreneurial, practical, approachable and fun; all within a goal-oriented environment. Our salespeople are the best in the business.
We are only accepting applications for this role from applicants who live in the UK.
We help charities find people who share their purpose, faster, easier and fairly.
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The client requests no contact from agencies or media sales.
We have a brand new Project Manager opportunity which is a full time, 12 month fixed term contract sat within our Funding Strategy, Communication and Impact Directorate, created to manage the development and implementation of our Evidence and Impact Strategy.
We are committed to investing in evidence, both lived and learned, and sharing what has and hasn’t worked, using our learning to adapt and help those we work with to do the same. We want to focus the funding we provide on where it can help make the biggest difference. Our impact strategy will guide us towards achieving these ambitions and it will be framed around five core purposes: informing our equity-based approach; learning with communities; leading the agenda; demonstrating our impact; supporting evidence-based funding practice.
You will support a multi-disciplinary project team drawn from across The National Lottery Community Fund to develop and deliver the Evidence & Impact Strategy. Using excellent project management skills, you will support the team to:
- deliver a programme of internal and external consultation that will inform the strategy’s focus and priorities
- develop the Impact Strategy for publication in January 2025
- develop a detailed delivery plan for colleagues working in Evidence & Impact that will outline the initial activities and actions that they will take to begin implementing the strategy
- monitor progress, address challenges, manage risks and ensure that key milestones and deliverables are met
The National Lottery Community Fund is the largest funder of community activity in the UK – we support people and communities to prosper and thrive. We award money raised by players of The National Lottery to community projects that bring people’s ideas and ambitions to life. We support a wide range of projects across our 4 mission areas of Community, Health, Environment and Children & Young People. Our grants range from as little as £500 to multi-million-pound projects.
National Lottery funding is open to everyone, but we focus on those communities and people facing the greatest needs.
Interview Date: Friday 2nd August - virtual
Location: UK (Flexible)- We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.
On application, please align your supporting statement to the criteria below
Essential criteria
- Experience of planning and delivering projects and/or products
- Knowledge and experience of using project planning tools and delivery techniques
- Experience in the ability to build relationships with key colleague stakeholders as part of a multi-disciplinary team supporting the delivery of project objectives
- Ability and experience to balance multiple competing priorities
Desirable criteria
- Ability to use online planning tools, especially Microsoft Planner
- Knowledge or experience of risk management and approaches
- Knowledge of the National Lottery Community Fund and its strategic priorities
- Experience of delivering presentations and writing reports
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our translation service within the Fund.
The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.
You will work independently alongside numerous teams to ensure an effective and accurate translation service for the whole organisation. You will ensure that all our online and off-line materials, including new web pages, publications and corporate initiatives, are translated in accordance with agreed deadlines.
You will work closely with our Welsh Language Officer to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.
The ability to speak and write in Welsh fluently and confidently is essential for this post.
Interview date: Wednesday 14th August
Location: Hybrid, Cardiff and/or Newtown offices
We have a hybrid approach to working and this role can be based in Cardiff or Newtown, along with homeworking.
On application, please align your supporting statement to the criteria below
Essential Criteria
- A degree/or equivalent in Welsh or a degree/or equivalent completed through the medium of Welsh
- Experience of working as a translator working accurately to tight deadlines
- Fluency in oral and written Welsh
- Ability to proof-read documents to a high standard of accuracy in both Welsh and English
Desirable Criteria
- Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
- A strong understanding of the importance of a bilingual brand across the communications mix
- Membership of the Association of Welsh Translators and Interpreters or a willingness to work towards this aim
- Awareness of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
Working across both Social Mind and Social Sync as a Customer Success Manager you will play a pivotal role in ensuring our non-profit clients succeed in their digital fundraising endeavours.
You will oversee the complete lifecycle of client engagement, from onboarding to support and retention, ensuring they fully leverage our platform's capabilities and agency expertise.
You will act as a strategic advisor, guiding clients through their journey with Social Mind and helping them optimise their campaigns for maximum impact.
Your role will involve proactive communication, strategic planning, and collaboration with internal teams to deliver exceptional client experiences building long term relationships.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys and we unlock the supporter’s potential with meaningful insights.
Key Responsibilities
- Client Relationship Management:
- Work closely with Growth team to deliver smooth and effective handover milestones to ensure ongoing client confidence.
- Build and nurture strong relationships with key stakeholders at non-profit organisations, understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
- Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback and identify opportunities to increase value and reduce churn across Social Mind and Social Sync.
- Explore different ways in which clients may benefit from new agency services as our offer diversifies in line with market trends and demands.
- Onboarding and Adoption:
- Ensure client satisfaction by keeping internal teams well briefed to successfully deliver agreed client requirements to a high standard and on time.
- Collaborate cross functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
- Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
- Success Planning and Outcomes:
- Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
- Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and agency offering.
- Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Development teams to drive enhancements that meet client needs.
- Identify potential risks and opportunities for upsell, working closely with internal teams to address concerns and explore growth possibilities.
Skills and Knowledge
- Strong knowledge and understanding of non-profit fundraising, particularly social and digital fundraising.
- Experience with managing multi-channel campaigns and understanding campaign lifecycle from planning to post-campaign analysis.
- Excellent communication and presentation skills, capable of managing complex stakeholder interactions and inspiring action through data and case studies.
- Tech-savvy, with a strong interest in learning about our platform and the ability to provide technical guidance to clients.
- Positive, enthusiastic team player with a collaborative approach and a drive for continuous improvement.
- Experience in the non-profit sector is desirable, with a passion for supporting charitable causes and driving meaningful change.
- Experience in a Customer Success or Account Management role is desirable, ideally within the non-profit sector or a B2B SaaS environment.
The client requests no contact from agencies or media sales.
As a Researcher, you will be running elements of our research programmes, as well as managing client accounts and providing them with consultancy support. This will include advising charity clients on what the results mean for their organisation and how to make the best of their research.
The Researcher will be a core member of the Public Audiences team, working on our regular tracking research in the UK, Ireland and Canada, as well as on bespoke projects. In practice, this means working on a wide variety of topics and using many different research methodologies to help charities make better decisions. Key topics we cover in our research and outputs include brand, communications, fundraising, reputation and trust.
Many charities subscribe to our regular tracking research, which primarily focuses on research with the general public and MPs. Some charities need more bespoke research, which would involve the team working closely with clients to help understand their needs and to design research projects to meet their objectives. This type of work could include: online surveys to measure people’s attitudes on social issues to influence the development of a campaign; interviews with service users to explore the impact of their services; focus groups to test understanding of a charity’s brand and communication; or supporter satisfaction surveys to understand the motivations and retention of supporters.
nfpResearch is based in Spitalfields, near Liverpool Street. We adopt a flexible working environment, enabling staff to work both at home and in the office. We require one day a month in the office at least, though the successful candidate may be expected to work in-office on additional days throughout the year for training or events, etc. nfpResearch operates a 100-90-100 working policy. You will receive 100% of the listed remuneration for working 90% of required hours, provided 100% of your work-load is met. This means you can flexibly choose to take a half-day every week, or a day off every two weeks.
Description of responsibilities and opportunities:
• Opportunities to work on the research we conduct for a whole range of charities in the UK and other countries
• You will primarily be working on our nfpPublic UK research, as well as on other public audience research
• You will lead on and project manage the nfpBrand tracker. This includes developing an annual business plan and working towards budget targets
• Managing elements of the nfpPublic UK research cycle, including creating and updating tracking questionnaires, liaising with suppliers to ensure successful fieldwork, analysis of results and compilation of online dashboards and reports
• Taking on a number of nfpPublic UK client accounts, involving advising clients on question design, carrying out additional data analysis, preparing and presenting at client debriefs including providing recommendations based on the research
• Management of one of our smaller research monitors or supporting management of a second large monitor
• Working on tasks involving more complex statistical analysis of data, using software packages such as Displayr, Q and SPSS
• Writing reports and blogs on our research, analysing our data and explaining what it means for specific clients or the wider charity sector
• Line management of one of our Research Assistants or Research Officers
• You will also work on bespoke projects, ranging from assisting with qualitative projects such as focus groups/interviews or quantitative projects such as segmentations
Who we are looking for:
This post would be ideally suited to somebody with a minimum of one years experience in a market or social research related role, with a strong interest in, or experience of, the charity sector.
Essential:
• Minimum 1-year previous professional research experience
• Experience of managing projects or research programmes, with minimal supervision
• Experience of managing clients or other external relationships
• Experience of presenting in a professional context
• Quantitative research experience, excellent numerical skills and experience of statistical analysis techniques
• Analytical skills and ability to interpret research, and explain what it means for a range of different audiences – both verbally and in writing
• A strong interest in some of the areas covered in the work of the public audience team, such as understanding public opinion, branding or communications
• A strong interest in, and preferably experience of, charities and not for profits
• Knowledge of Microsoft Office, Excel and PowerPoint
Desirable:
• Understanding or experience of qualitative research
• Experience of statistical packages such as Displayr, Q and SPSS
• Knowledge of brand principles / experience of working with brand teams
In addition, we also like to see the following softer skills in all our staff:
Softer skills:
• Strong oral and written communication skills
• Good time management and organisational skills
• Self-motivated, hardworking and proactive, able to deal with periods of heavy workload, and stay motivated during quieter periods
• Enthusiastic, personable and with a sense of humour
• Ability to work collaboratively and flexibly as part of a team
What nfpResearch delivers to you:
• A varied and interesting role in the UK’s leading research consultancy, working exclusively in the not-for-profit sector, providing the chance to gain considerable insight into the sector
• The chance to be an integral part of a small but thriving, dynamic company
• 25 days paid holiday per year, plus bank holidays and days between Christmas and New Year
• Training for the MRS Advanced Certificate and a bonus if you pass the exam
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading professional membership body based in central London is seeking a Financial Accountant on a full-time, permanent basis.
The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members. The organisation has around 50 staff and 19,000 members.
The salary offered is £60,000 per annum, with excellent benefits.
Job Title: Financial Accountant
Organisation: Professional membership body
Location: Central London with hybrid working (roughly 50/50 office and home-based)
Hours: Full-time
Duration: Permanent
Salary: £60,000 per annum
Key points:
-Financial Accountant role at medium sized professional membership body
-Full-time permanent role with salary of £60,000 per annum
-Hybrid working – 2/3 days pw on average in central London
-Reports to Head of Finance, no line management responsibility
-Role covers VAT, partial exemption, charity SORP statutory accounts, financial controls, audit prep and overseeing transactional finance - also covering payroll when required
-You will also be involved in the financial aspects of a largescale CRM project
Requirements:
-Fully-qualified accountant preferred but not essential
-Charity sector/membership sector experience preferred
-Strong Charity SORP and charity VAT experience required – candidates must have led on the internal delivery of yea-end accounts in-line with charity SORP and should have strong practical knowledge of charity VAT including partial exemption
Closing date: Ongoing
Interviews: 1st stage interviews w/c 1st July, 2nd stage interviews w/c 15th July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading professional membership body based in central London is seeking a Financial Accountant on a fixed term contract basis for 3-4 months.
The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members. The organisation has around 50 staff and 19,000 members.
The salary offered is £60,000 per annum (pro-rata), with excellent benefits.
Candidates should be available to start the role immediately or within 1 week – the role is to cover the gap between an existing member of staff leaving and a new one likely joining later in the summer.
Job Title: Financial Accountant
Organisation: Professional membership body
Location: Central London with hybrid working (roughly 50/50 office and home-based)
Hours: Full-time
Duration: 3-4 month fixed term contract
Salary: £60,000 per annum (pro-rata)
Key points:
-Financial Accountant role at medium sized professional membership body
-Fixed term contract role for 3-4 months with salary of £60,000 per annum (pro-rata)
-Hybrid working – 2/3 days pw on average in central London
-Reports to Head of Finance, no line management responsibility
-Role covers VAT, partial exemption, charity SORP statutory accounts, financial controls, audit prep and overseeing transactional finance - also covering payroll when required
-You will also be involved in the financial aspects of a largescale CRM project
Requirements:
-Fully-qualified accountant preferred but not essential
-Charity sector/membership sector experience preferred
-Strong Charity SORP and charity VAT experience required – candidates must have led on the internal delivery of year-end accounts in-line with charity SORP and should have strong practical knowledge of charity VAT including partial exemption
Closing date: Ongoing
Interviews: Ongoing / rolling
We are collaborating with a regulatory body responsible for the regulation of legal professionals to recruit for a Senior Regulatory Officer.
The Contract:
* Salary: £43,000 - £48,000 per annum
* Duration: Permanent
* Work Pattern: Majority home working (minimum 4 days per month in the office) flexible working
* Hours: Full time, 35 hours per week
* Location: Central London
Benefits
* Option to work from the office more and when there are team or organisational events.
* Up to 31 days annual leave, plus a holiday transfer scheme
* Up to 12% employer's pension contribution
* Parental leave and flexible working policies
* Plus, a range of additional benefits, including gym classes, discounts and rewards
About the role
As the Senior Regulatory Officer, you will be primarily responsible for the supervision work of the Standards Directorate. However, due to the flexible approach adopted by the Directorate, you will also be expected to adapt to changing priorities and undertake work across different areas within the Directorate as required, subject to capacity and work demands.
The Senior Regulatory Officer's key responsibilities will be to:
* Gather and analyse information to support the assessment of risk.
* Conduct supervision visits, approximately 5-6 per year, to monitor and ensure training providers comply with our regulations.
* Work with our team of external examiners, who oversee the standards of assessments set by the Bar course providers.
* Conduct thematic reviews on areas of focus in our strategic plans.
* Work closely with colleagues on areas of regulatory policy development.
* Respond promptly and effectively to reports to the organisation from stakeholders including barristers, pupils, members of the public and other regulators, related to risk and compliance matters.
About you
Key skills and experience required to undertake the role include to:
* Communicate confidently and professionally, orally and in writing, with a range of internal and external stakeholders, building relationships.
* Proven experience in risk assessment, compliance or in a related role
* Experience in the regulation of further, higher or professional education is desirable.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Prospectus is excited to be partnering with the East End Community Foundation (EECF) in the search for an Head of Development & Communications to join their collaborative development team.
East End Community Foundation is an independent charitable Foundation that aims to build partnerships and invest in communities to make lasting change so local residents can access the wealth of opportunities that surround them. For over 30 years they have been supporting individuals and local charities in the East End of London.
As the Head of Development & Communications, you will be responsible for developing, implementing, and achieving EECF’s income generation strategy. This will involve evaluating current income generation and building upon existing donor relationships and growing new meaningful donor partnerships. With a focus on high value fundraising across, individuals and corporate, this role will work with and manage a small team of three to achieve income generation goals. It will also be part of the Senior Management Team and work closely with other internal relationships to achieve growth.
To be successful as the Head of Development & Communications you will have proven experience within fundraising and particularly across high value income streams. This person will also have had previous line management experience and be keen to manage a small team to achieve success. They will be strong in building meaningful relationships both with internal and external stakeholders.
This role is a full-time permanent position that will have hybrid working in the London offices 2-3 days per week. The salary for this role is £50,000 to £55,000.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus.
If you are interested in applying to this Head of Development & Communications position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Hours: 18.75 hours per week
Location: Brightspace, Ipswich or Kirkley Centre, Lowestoft – Regular travelling around the county is required
Term: Permanent
Salary: £28,990.50 FTE - £14,495.25 Actual
Start date: As soon as possible
About us
Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.
Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.
About the role
We are seeking a Funding Support Officer to join our friendly team to support the VCFSE sector to become more financially sustainable. You will achieve this, by helping to promote best practice and increasing confidence to review their finances and diversity income streams through a range of training & events, resource development and 121 support.
This role would suit a proactive person with a can do attitude and appetite for learning. We are looking for someone who can communicate with a wide range of people with varying degrees of experience.
You might be an experienced fundraiser, story teller or have a keen interest in finance and data. If so, help strengthen the voluntary sector by sharing your knowledge and expertise with others and apply today.
We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.
What we offer
You will work within a reputable charity which offers its employees benefits which include:
· Blended working where role allows
· Flexible working options to support work/life balance
· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
· Up to 4% matched pension contribution
· 2 days pro rata volunteering days to support volunteering in Suffolk
· Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities
· Company Sick Pay Scheme
· Continued Professional Development for job related development
· Family Friendly policies and practices
· Tailored induction
For more information, please visit our website for a copy of our application pack.
Closing date: 9.00am on Monday 22nd July 2024.
Interviews will take place week commencing: 29th July 2024.
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector
The client requests no contact from agencies or media sales.
Digital Strategy Expert
Forward Action is an employee-owned agency that works with partners who share our values to deliver progressive change. We do this by helping them unlock the potential of people power through digital channels. From developing strategies and building movement stories to setting up landing pages and running ads – and everything in between – we help our partners maximise the power of digital to achieve their goals.
We work with incredible organisations across the NGO sector to help them maximise this opportunity and drive change. From influencing a crucial vote in the House of Lords with Dignity in Dying, raising millions with Refuge and rapidly recruiting supporters to stop the Rwanda deportations with Freedom From Torture, to helping mobilise thousands to turn up to Extinction Rebellion’s The Big One, we help our partners to achieve phenomenal impact. We’d love you to join us to ensure we can continue to do so.
Role Profile
You’ll work in a multifunctional, three person project team alongside a Digital Strategy Manager and Digital Creative Expert. The three of you will cover everything needed to execute your projects, coordinating with our technology team and working with external design capacity to deliver outstanding results for your partners, and renew and grow your partnerships.
The teams are designed to be flexible and nimble, chopping and changing who does what to best meet the needs of the project and the capacity of each team member. However, each role has a set of primary areas of expertise which you’ll typically be in charge of on most projects. As the team’s expert in those areas, it’s your responsibility to make sure your team does them to an exceptional standard, whether you’re delivering them yourself or supporting a team member to cover them on a given project.
As a Digital Strategy Expert, your primary areas of expertise are all things strategy, project management and delivery. Your key role in the team is to make sure the execution of our projects is smooth, efficient and high quality, whether that’s through smart strategic planning, tight project management or insightful data analysis. As well as taking ads management and email and page builds on some projects, you’ll also be called on to support the DCE with copywriting and potentially the DSM with proposal writing.
What you’ll do as part of our team
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Project management
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Overseen by the Digital Strategy Manager, you’ll manage projects from conception through to build, coordinating work from both our creative and tech teams
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Being the key point of contact for our partners on specific project strands, communicating with them via email, ClickUp, Slack and on video calls
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Ensuring all projects you manage are delivered on time and to scope, flagging any over-servicing or scope changes with the DSM
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Coordinating with freelancers as required
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Building partner relationships
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As the person that is most in contact with our partners across project delivery, you play a key role in ensuring we build strong relationships of trust and longevity
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Ensuring we respond to partners in a timely manner and work with them to troubleshoot any bumps along the way
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Strategy and planning
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Develop strategy for the projects on which you lead, work with the DSM as needed to ensure we are always delivering strategic excellence
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Schedule and attend planning and project review meetings with clients
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Take part in brainstorms to generate ideas for tactics that help our clients hit their goals
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Reporting & data analysis
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Analyse the results of tests and tactics and provide strategic recommendations to partners based off them
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Ads setup and management
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Builds ads (primarily in Meta) for our partners, ensuring an effective targeting strategy
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Ensure we are always optimising ad spend and suggesting changes in approach in line with results
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Builds
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Working from templates to set up pages on EN/Blueprint as required and ensuring all pages are fully QAd before launching
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Coordinating with the tech team to manage more complicated builds
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Building emails as required by partners
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Contribute to the wider team
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Actively participate in all-team meetings, contributing ideas and adding insights
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Play an active role in supporting our team culture, ensuring you adopt an inclusive approach
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Abilities and experience you’ll need to have
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1.5+ years’ experience working in digital campaigning or digital fundraising, with proven experience of delivering results against goals
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Strong written and verbal communication skills with experience of managing multiple stakeholders and building strong working relationships across functions
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Being comfortable working in a fast-paced environment
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Experience of using digital tools to build and send mass emails, comfort with managing lists
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Excellent organisation and attention-to-detail with ability to juggle multiple priorities and keep to tight deadlines
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Knowledge of how to plan and deliver a fair A/B experiment
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Experience of managing projects, ensuring they are delivered on time and to scope
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Experience of managing ads in Meta, and proven ability to interpret the data to optimise against goals
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Dedication to helping build a fairer, more progressive society
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Fluency in spoken and written English
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The ability to learn quickly. We don’t expect you to know or have done everything when you start - but if you don’t have this, we’ll be looking for evidence that you can pick up new skills and knowledge quickly, then run with them.
Abilities and experience that are nice to have
We know it’s not possible for any applicants to have all these skills - it’s likely you’ll be able to bring 3-4 of the following to our team:
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Enthusiasm for thinking creatively and coming up with new ideas
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Experience working in the charity sector
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Experience planning supporter email journeys
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Familiarity with Engaging Networks or other similar platform
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A solid understanding of online user experience (e.g. how to lay out a web page to improve conversion rates)
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Experience planning digital strategy to hit measurable goals
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Drafting emails, especially for fundraising
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Reviewing or editing content
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Experience working with designers
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Basic HTML skills
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Experience working at an agency
Benefits and location
Salary: £34,162 if you live inside London, £30,502 (plus £3,000 travel expense allowance) if you live outside London. Under our Employee Ownership Trust model, all team members will also receive an equal share of the profits each year. The amount will depend on how much profit is made.
Contract Term: This is a permanent, full time contract.
Hours: We work a 30-hour 4-day week, from Monday to Thursday. Please note - as this is a full time role, you are not permitted to undertake any additional regular paid work on the Friday.
Location: You can work remotely from anywhere in the UK or use our office in London Fields, East London. You will need to be able to come to London once or twice a month for in-person meetings, otherwise most of our meetings are held via video conferencing and all our workflow is built to be remote-first.
Other benefits and policies: We offer five weeks of holiday a year plus the week between Christmas and New Year, a generous parental leave policy, flexible working options and a good work-life balance, including our four day week. Forward Action is an employee owned company, so all employees are co-owners, who have an active voice in the direction of the company, and share in its successes.
Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website.
The client requests no contact from agencies or media sales.