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Closing in 2 days
The Guide Dogs for the Blind Association, Reading, Berkshire (Hybrid)
£40,000 - £46,857 per year
We’re dedicated to helping people with sight loss live life as they choose. We need a Data Planning Manager to drive our mission.
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Page 1 of 129
Reading, Berkshire (Hybrid)
£40,000 - £46,857 per year
Full-time
Permanent
Job description

At Guide Dogs we’re dedicated to helping people with sight loss live the life they choose, and we need a passionate and experienced Data Planning Manager to help drive our mission forward.

You will be responsible for overseeing the complete Guide Dogs campaign plan to ensure adherence to internal contact strategy rules across all products and for all stakeholder types. You will also play a key role in evolving our contact strategy, ensuring that we offer the right level of contact to our stakeholders while balancing growth, retention, and fundraising return. Most importantly, you will always put the supporter and stakeholder experience at the heart of every decision. Quality control will be key, as you’ll ensure data selection requests are clearly captured and communicated and that the use of data is maximised. A core part of the role will be advocating the services of the Customer Experience team, leading training programs to educate on processes related to data selections to the wider organisation.

To succeed in this position, you’ll need significant experience in Excel, including advanced VBA programming.

This role demands comfort in collaborating effectively with cross-functional teams with potentially opposing objectives. Your ability to communicate complex strategies clearly and make sound data-led recommendations backing organisational strategy will be essential.

In return, we offer a supportive and inclusive work environment, along with opportunities for professional development and growth. We value flexibility, and offer competitive salary and benefits packages to ensure you are well-supported in your career. You’ll also have the chance to be part of a passionate, values-driven team, and help make a real difference in the lives of people with sight loss.

In this role, you'll work 35 hours per week, from 9 AM to 5 PM, Monday through Friday. We value in-person collaboration and offer a hybrid working arrangement, with two days on-site and the option to work from home for the remaining days.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people. 

If you’re excited about the opportunity to contribute to a meaningful cause and have the experience we’re looking for, we’d love to hear from you.

Posted by
The Guide Dogs for the Blind Association View profile Organisation type Registered Charity Company size More than 1000
Refreshed on: 14 March 2025
Closing date: 16 March 2025 at 10:08
Job ref: 246
Tags: Project Management, Customer support, Data Analysis, Data Science, Insights, Partnerships, Qualitative, Strategy

The client requests no contact from agencies or media sales.