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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shine provides specialist support from before birth and throughout the life of anyone living with spina bifida and/or hydrocephalus, as well as to parents, families, carers and professional care staff. Working throughout England, Wales and Northern Ireland, Shine is a community of over 14,300 members. Together we share achievements, challenges, and information about life with spina bifida, hydrocephalus and related issues. Shine enables people to get the best out of life.
We are seeking an experienced, enthusiastic, ambitious Regional Fundraiser to join our team.
In this role you will:
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Recruit, build and maintain supporter relationships with individuals, community groups, organisations and businesses across the south of the country
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Be proactive within your assigned area to identify opportunities for fundraising and raise awareness of the charity
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Manage supporters effectively using Salesforce (CRM Database) to understand supporter motivations to provide excellent stewardship
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Meet agreed financial targets, provide monthly financial progress reports and put mitigation plans in place for any shortfall
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Promote Shine activities and campaigns to raise awareness and drive income
Who we’re looking for:
We’re a successful, motivated fundraising team looking for someone to join us with:
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Knowledge and experience of working across community, corporate, event and individual income streams, with a proven history of achieving financial targets
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Excellent communication skills with the ability to motivate and inspire supporters and build long-term relationships
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Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
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Ability to be a team player who can work on their own initiative to plan and manage their workload
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Ability to effectively manage multiple and competing priorities to meet deadlines
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Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation
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Full clean driving licence and the ability to work weekends and evenings as required
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Preferably living within the South of England
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Good working knowledge of MS Office and Salesforce CRM database (preferred)
In return, Shine will offer you:
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A competitive salary
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35 hour working week (part-time hours considered)
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Opportunity to purchase additional annual leave
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Additional annual leave due to length of service
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3% pension contribution
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Life Assurance cover
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Broadband allowance
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Support to learn and develop
If you would like the opportunity to join this fast paced, expanding organisation that prides itself on making a difference to the lives of individuals with spina bifida and hydrocephalus, then we would love to hear from you!
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. For more information about Shine, please visit our website.
For an informal discussion about this role, please contact Jo Marriott by phone or email.
To apply, please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Infrastructure Team provides the technological foundation for core business functions including network access, hardware and software, printers and remote working. The team is a key support function and provides a customer centric service, providing colleagues with the tools, systems and support they need to carry out their job roles efficiently and effectively.
This role is responsible for supporting the work of the Infrastructure Team providing overall IT Support and being the first point-of-contact to all staff across the UK, including home-based staff, by phone, email, and face-to-face at our office in London.
You will provide a proactive service to all users in diagnosing faults, answering requests, providing training and guides, and timely solutions. You will also maintain the asset registers and helpdesk system ensuring they are kept up to date. You will need strong administrative skills with good attention to detail and the ability to communicate and articulate clearly, written and verbally.
You will support the delivery of technological solutions and services within Independent Age, consistent with organisation plans and strategies, best practice and agreed functional specifications and professional standards.
You should be able to demonstrate experience in a related discipline and/or have technical qualifications including, knowledge of IT service operations with incident management, request fulfilment, access management, and problem management. Excellent customer service skills are also key.
You should also have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows and Mac devices, Office 365, and end-user devices and systems, and working in a busy and dynamic office environment, supporting users in person and remotely.
The postholder will be supported with learning and development, with a potential opportunity to undertake apprenticeship training within the role.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age here.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
Closing Date: 23:59 on Monday 13 January 2025
Interview Dates: Week commencing 27 January 2025
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
If you are interested in leading a service that helps to empower women and birthing people and their supporters with advice and information about human rights through pregnancy and birth, please read on and download our recruitment pack for more information about Birthrights and the role.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our 10-year strategic framework here Strategy - Birthrights
About the role:
This is a hugely exciting opportunity to join Birthrights’ Senior Leadership team and play a key part in supporting Birthrights’ meet its ambitions and achieve its potential.
We are seeking an experienced service manager who can help us reach women and birthing people, particularly the most marginalised communities, and respond to their enquiries with expert advice in a trauma informed, culturally competent and empathetic manner. We want to equip women and birthing people and their supporters with information and advice to advocate for their rights and navigate a maternity system in crisis.
About You:
You will be resourceful and organised, with excellent co-ordination, management and administration skills. You will be able to understand what information is required and how to analyse data and intelligence to manage, review and improve a service area. You will be able and willing to work with a wide range of people to support, inspire, challenge and coach others and work collaboratively towards Birthrights’ commitment to anti-oppressive practices
You can find out more about the role in our recruitment pack. We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role.
The client requests no contact from agencies or media sales.
We are seeking an ICT Assistant to help provide ICT support to our employees around the world, providing a first line support service, liaising with external providers and processing relevant administration.
You will have excellent customer service skills and previous experience in a similar role. You will have a keen interest in IT and technology, relevant IT skills and excellent problem-solving skills. You will have a real willingness and proven ability to learn new systems and acquire new knowledge and skills.
Your excellent interpersonal skills and customer focus will enable you to build effective working relationships. You will work closely alongside the other ICT Assistant and be a good team player. You will enjoy working in a busy environment, with the ability to balance competing demands. A keen attention to detail and a diligent and rigorous approach to work are also essential.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
The closing date for applications is Sunday, 5 January 2025.
Please visit our website and download the job application pack below for further details on how to apply.
This role is not eligible for sponsorship for a Skilled Worker Visa.
Are you looking for a new opportunity? Ambitious about Autism Schools Trust is looking for a IT Support Engineer to join us to help us provide an excellent education for all of our learners.
The Ambitious about Autism Schools Trust is a multi-academy trust (MAT) that runs and supports the development of new special schools to enable children and young people with autism to learn, thrive and achieve.
Within this role you will be working across two sites Spring School and The Rise School in Feltham. You will be working as part of the School Business Support Team and be responsible for all aspects of IT within the school. From analysing and resolving desktop, hardware and software issues including presentation equipment and mobile devices. You will work with both internal and external stakeholders, to participate in the installation, developing, monitoring, maintenance, support, and optimisation of all network hardware, software and infrastructure. You will also work with stakeholders both internally and externally to investigate and develop new technologies for school staff as well as learners with autism.
What can we offer you?
·30 days annual leave per academic year.
·Highly competitive salary reviewed annually.
·Excellent CPD including a wide range of in house and external training courses.
·Annual staff recognition awards.
·Cycle to work scheme up to £5000.
·Season ticket loans.
·A wide range of wellness programmes both in person and online including: virtual yoga & zumba classes, running club, art & cooking classes.
·Employee Assistance Programme, to help you balance your work, family, and personal life.
·Access to physiotherapy.
·On-site parking.
This is full time permanent role which is all year around (Monday to Friday – 37.5 hours per week).
Start Date- February 2025 or sooner
Interview date- week commencing 13th January 2025
Closing date- 6th January at 10am
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
An exciting opportunity has arisen for an innovative, enthusiastic and ambitious leader to join King Edward’s School, Bath as our Director of IT.
As Director of IT, the position holder will be responsible for leading the development and application of IT systems and services throughout the School. Through the management of the School’s IT Department, infrastructure, and resources, the Director of IT will ensure that the School’s IT provision supports all pupils and staff in accessing and using technology to enhance and enable their studies, teaching and work at the School.
As a leading member of the IT Steering Group, which is chaired by the Deputy Head (Academic), the Director of IT will also play a key role in the development and implementation of the School’s IT Strategy.
The successful candidate will have a proven track record of operating at a senior level, leading on both the operational and strategic aspects of an organisation’s IT provision. Whilst we welcome applications from those who have not worked in education before, the successful candidate will have a deep empathy and understanding of the role which IT can have in enhancing and supporting the delivery of teaching and learning, as well as supporting the School’s wider operational functions.
The postholder will be provided with a full induction, supportive line management and appropriate training. This role will be worked Monday to Thursday 8am to 4.30pm and 8am to 4pm on Friday with an hour unpaid break daily.
The client requests no contact from agencies or media sales.
Battersea's Infrastructure Services Team is seeking an IT Support Engineer to join us on a 1-year contract. Our team provides effective IT support and services in order to ensure the smooth running of the business, so we can help our dogs and cats effectively.
This role will provide 2nd line support to resolve IT issues that include the installation and maintenance of IT hardware, software and administering users via Active Directory and Azure services in a 7 day a week environment (on a rota basis), along with working on some periodical projects, and supporting users so that our systems and data remain secure and safe.
The ideal candidate will have experience of windows platforms including network printers, telephone systems, hardware, as well as detailed knowledge of Microsoft Office 365 and SharePoint site administration.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th January 2025
Interview date(s): From 15th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Are you a great communicator, passionate about helping people? Well-organised, with a keen eye for detail? We are looking for a confident, friendly and proactive person to join us as an Dementia Information and Communications Officer. Alongside other officers, you will provide day-to-day operation of the Dementia Research Infoline, answering questions from the public with about dementia, dementia research and about opportunities to get involved in research. Reporting to the Information Services Manager, the Dementia Information and Communications Officer will also play a key role in maintaining the relationship of the partnership between Alzheimer’s Research UK and Join Dementia Research, support in the delivery of outreach projects to underserved audiences and help with the updating and production of the charity’s dementia health information resources.
The Information Services team at Alzheimer’s Research UK is responsible for providing information about dementia and dementia research to the public. The team operates the charity’s Dementia Research Infoline and produces and disseminates health information booklets and other resources. The team also has responsibility for promoting research involvement to the public, actively helps people to take part in studies and support the NHS service Join Dementia Research.
The team are part of the Information and Involvement (I&I) department. The I&I department’s mission is to improve understanding of dementia and the diseases which cause it and encourage and support the public and people affected by dementia to get involved in research.
Please note that the Dementia Research Infoline does not provide counselling or medical advice.
As the UK’s leading dementia research charity, we’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.
This role will be known internally as *Information Officer.
Main duties and responsibilities of the role:
Day-to-day delivery of the Dementia Research Infoline by responding to public enquiries and providing accurate, responsible and helpful information to the public.
· Acting as the first point of contact for Dementia Research Infoline callers, providing information over the phone about dementia and dementia research, as well as signposting to other organisations. Note – the Infoline does not provide counselling or medical advice.
· Responding to Dementia Research Infoline enquiries by letter, social media and email.
· Registering people to Join Dementia Research, via the telephone and via paper registration form. This involves processing and recording volunteer health information and ensuring data is up-to-date and contact with registrants maintained appropriately.
· Supporting existing volunteers on Join Dementia Research, with tech issues, keeping their data up to date, and discussing opportunities to take part in research.
· Average enquiry volumes are around 5-10 per day per officer and can be up to 30 minutes long.
· Maintaining an up-to-date and evidence-based library of responses to common health and research enquiries relating to dementia.
Promoting to the public the importance of participation in research and acting as an entry-point for the UK research register, Join Dementia Research and other ways to take part in research.
· Discussing with the public, through the Dementia Research Infoline, the different ways people can get involved in research and the types of studies looking for volunteers.
· Managing the confidential handling of personal data.
· Finding ways to promote taking part in research to internal and external audiences, with a focus on reaching underserved audiences.
Creation and dissemination of health information
· Writing and updating evidence-based health information materials in line with inhouse standards and processes, including engaging and accessible materials in print, web and other formats.
· Liaising with expert and lay user reviewer volunteers.
Raising awareness of dementia research in underserved communities
· Assisting in the dissemination of information and resources to underserved communities.
· Looking for opportunities to raise awareness in hard-to-reach audiences.
· Embedding inclusive practices throughout the work delivered by the Information Services team.
What we are looking for:
· Science graduate or equivalent level of education (biomedical or biological subject).
· Experience of discussing health or research with the public.
· Experience of writing complex health information in a simple and accessible way.
· Understanding of GDPR and information governance.
· Appreciation of the emotional impact of dementia on individuals.
· Resilience for dealing with occasional challenging calls.
· A sensitive and patient phone manner.
· A confident, friendly and professional attitude; would feel at ease representing the charity to a range of audiences.
· Willingness to work flexibly within a small team to ensure core Infoline hours (9am-5pm) are covered.
· Strong written and verbal communication skills.
· Willingness and ability to travel independently in the UK occasionally and to work outside of regular office hours when needed.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £28,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st January 2025, with interviews likely to be held week commencing the 6th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
What we are looking for:
We are looking for an exceptional Director of IT and Transformation to develop and lead IT transformation across the college, serving 650 staff, 6,000 students and the wider community.
You will be an accomplished and experienced IT professional who will play a key role in the development and implementation of an ambitious campus transformation framework which will underpin growth and the establishment of innovative practices, and infrastructure for our staff and learners to excel.
The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team. You will be an integral member of the College Management Team.
If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer
Duties/responsibilities:
- To position IT as an enabler to education and innovation
- To oversee cyber security to keep the college, its learners, staff, customers and data safe
- To lead an IT strategy for investment and improvement to drive best practice and learner experience
- To work with the Head of Quality and Estates Manager to ensure wider transformation of the learner experience both on the physical and virtual campus.
Benefits
- Competitive salary and access to an array of on-site amenities, including a discounted gym, sports hall, fitness classes, osteopathy services, and a day nursery.
- Convenient location, just a 5-minute walk from Ewell East Station and free on-site parking.
- Opportunities for professional development, including free online qualifications.
- Be a part of a "Good" Ofsted-rated institution, recognised for its supportive staff, effective safeguarding measures, and commitment to student success.
At Nescot, we’re proud of our inclusive culture and we welcome all applications.
This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.
Nescot is recognised as the ‘Employer of the year’ at the Surrey Business Awards 2024 and offers a wide range of benefits and wellbeing activities to staff.
Closing date: Sunday 5 January 2024
Interview Date: Wednesday 15 January 2024
The client requests no contact from agencies or media sales.
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.
The IT 2nd Line Support Analyst will play a key role in supporting the IT strategy and operational plans which supports the charity’s vision, mission and objectives.
This role will be responsible for ensuring that IT services are successfully delivered across the charity by providing 2nd line technical support, completing system upgrades and onboarding new employees. In addition, this role will give the opportunity to support a wide range of technologies as well as work on key projects.
Main duties and responsibilities of the role:
Point of escalation, comprehensive troubleshooting, provide guidance to 1st Line Support
· Complete comprehensive troubleshooting of escalated tickets raised with the IT Team
· Document troubleshooting steps and progress and/or call closure details within the ticketing system
· Work on tickets based on priority
· Feedback to wider team on ticket trends or common issues occurring
· Provide guidance and support to assist and develop 1st Line Support
· Providing 1st and 2nd line support - troubleshooting of IT related Hardware and Software issues
· Building and configuring Laptops and mobile devices
· Active Directory administration including creating user accounts, resetting passwords, creating groups etc.
· Microsoft 365 admin centre administration (Exchange, SharePoint, OneDrive and Teams)
· Administering and supporting telephony systems
· Liaising with 3rd Party vendors for ticket resolution
IT inductions and employee onboarding
· Perform IT Inductions for new employees
· Process new starter tickets as per the new starter process.
· Complete setup of new starter hardware, software and user account
· Complete desk setup for office-based employees
General
· Assist other members of the IT department in ticket completion and project related tasks
· Maintain IT hardware and software inventory systems
· Assist ARUK employees to adhere to IT policies and Security guidelines
· Fulfil requirements of the Leaver Process
What we are looking for:
· Relevant formal qualifications or relevant experience
· Extensive knowledge and proven experience of: Troubleshooting, Windows operating systems, Microsoft Office 365, IT support principles, Active Directory, Providing 2nd Line IT support
· Knowledge and proven experience of: Telephony systems, Mobile Device Management, Remote and onsite IT support
· Demonstrates leadership skills with both practical and short/long term vision; ability to build relationships; strong team player.
· Excellent communicator – able to build rapport and demonstrate influencing and negotiation skills; excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity and an ability to learn
· Ability to explain complex IT information to all stakeholders
· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement
· A blend of logical and analytical thinking; innovative personality; able to see the bigger picture
· Strong ethical standards and a high level of personal integrity
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th January 2025, with interviews likely to be held week commencing the 13th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key information
Location: Westminster, London. Office-based with flexibility (Min. 2-3 days per week in the office).
Contract: Intern 6 month contract (with potential for progression to permanent role) Full time 37.5 hours a week
Coordinator Permanent. Full time 37.5 hours a week.
Salary: £27,007.50 – £28,450 per annum depending on experience.
Benefits and entitlements:
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year, plus an additional “Day for You”, (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
Reporting to: TBC - Senior Data & IT Manger or another manager in the Central Resources team.
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
We are seeking a dynamic and motivated Central Resources & IT Intern/Coordinator who will join our Central Resources & IT Team to ensure that efficiency is at the forefront of our processes, reducing needless admin and promoting streamlined work practices that enable the wider team to concentrate their efforts on supporting young people to access life enhancing career opportunities.
We can offer a 6 month internship (with potential for progression to permanent role) for new entrants who are keen to start their charity career or a permanent role for candidates with experience.
What will I be doing?
You will have a varied role that allows you to experience many different facets of what it takes to run a successful charity. You will be supporting on tasks relating to day-to-day administration of essential internal process such as HR, Finance, Data & IT and more. You will be part of the core team that establishes and maintains employer relationships, acting as an advocate for the Trust across a number of high-worth partnerships aligned to our business need. You will also provide crucial support to our dynamic Data & IT function that underpins our ambition for growth and increased impact. There is scope to tailor the emphasis of job role dependent on candidate's strengths.
What abilities/skills/ experience are we looking for?
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
· A can do attitude with a love for a diverse workload
· Excellent relationship management skills with ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· Excellent working knowledge of a range of IT programmes including Word, Outlook, Trello, Titan and other common office based programmes
· Highly analytical mind with an ability to identify problems and offer actionable solutions
· Excellent communication skills including the ability to communicate and implement new processes across the wider team
· Ability to drive continuous improvement to improve the inner processes of the Trust
· Ability and willingness to follow and champion rigorous systems, standards and processes
NOTE: this role would be well suited to someone at the beginning of their career journey and looking for an opportunity to gain experience in the charity sector
What will I gain?
Every member of the CYT team gets involved in the charity's strategic development and impact and contributes to our work supporting young people to fulfil their potential.
In return, we make sure you are supported by a warm and collaborative team, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. We pride ourselves on giving opportunities to people at the start of their charity career, supporting them to develop their skills and experience in a much-needed sector of our society.
As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.
How do I apply?
If you are passionate about transforming the life chances of young people, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.
CV's will not be accepted.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.
Closing date: 24th January 2025. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role via the charity Jobs site.
If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
The client requests no contact from agencies or media sales.
Birmingham Rathbone is a local charity which works to enable people with learning disabilities to achieve their full potential. We invite you to join our team of professionals providing an excellent service to clients all over the City.
We currently have a full-time vacancy for a:
Director Of Finance, Administration & IT
Based: Birmingham
Hours: Full-time, 36.5 hours a week
Salary range: £53,458 - £60,928 p.a. (plus generous pension and 25 days annual holiday plus Bank Holidays)
Key responsibilities:
- Effective management of the organisation’s finances, administration and IT infrastructure (IT support is contracted out)
- Support on Finance, Administration and IT to the CEO, Senior Managers and Trustees
- Direction of finance, administrative and IT activities to meet the organisation’s aims and objectives
Candidate Profile:
- Qualified accountant status (ACCA, CIMA, ICA etc.)
- Proven experience of leading a finance function and effectively managing staff
- Sound business judgment with clear strategic thinking
- Able to multi-task proactively and meet deadlines
- Excellent communication and IT skills
- An understanding of the Charity Sector
Closing date 12.00 noon on Friday 10th January 2025
Interviews will take place on 20th and/or 21st January 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Enhanced Disclosure & Barring (DBS) check will be required.
We are a Disability Confident Employer and we are committed to equality of opportunity and invite applications from all sections of the community.
Registered Charity No. 516557
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We are the leading provider of gambling support and training services.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
About the role
Betkwnowmore UK, in partnership with The Massachusetts Council on Gaming and Health are collaborating on a project called the Gambling Recovery Information Network (GRIN). The initiative emphasizes the importance of people with lived experience, their personal narratives, data-informed programming, and collaboration amongst organisations with a shared vision.
We are seeking a dynamic and experienced Coordinator to lead our new global peer support initiative. This role will be crucial in establishing, maintaining, and expanding our network of peer specialists with a focus on our partnership with the Massachusetts Council on Gaming and Health.
• Training content creation
• Program development
• Deliver training programs
• Safeguarding of Peer Support Specialists
Person Specification
Qualifications or Relevant Experience
• Professional experience in a similar role, preferably in addiction support services with international exposure
• Desirable professional qualification in training delivery to adults (Level 3 or higher)
OR/AND lived experience of addiction and recovery (with at least two years of sustained recovery)
• Strong understanding of recovery principles and peer support models
• Excellent communication and interpersonal skills
• Ability to work flexibly and respond to diverse needs across different cultures
• Experience in volunteer management and training delivery
• Proficiency in project management and budget reporting
Essential Skills & Knowledge
• In-depth understanding of safeguarding practices for children and adults
• Commitment to equal opportunities and anti-discrimination principles
• Ability to maintain clear and consistent boundaries
• Strong organizational and time management skills
• Proficiency in data management and reporting
• IT literacy
• Knowledge of international community resources and support services
• Cultural sensitivity and ability to work effectively in diverse internationa contexts
For full details please see the job application pack provided.
To apply
Please submit your CV and a cover letter detailing your relevant experience, your passion for peer support, and your vision for international collaboration in this field.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.
This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6 million households in the UK.
NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
WHAT YOU WILL NEED TO SUCCEED
You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.
You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING
· £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
· 11½% non-contributory pension.
· 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
· Flexible working arrangements including the opportunity for Hybrid working.
· Enhanced family friendly payments.
· Employee Assistance Programme.
· Employee benefits platform.
· 18-Month Fixed Term Post.
The closing date for all applications is 12:00 noon 13 January 2025. We anticipate interviewing the two weeks commencing 20 January 2025. Full details of the posts and an application form are available on our website.
HOW TO APPLY:
To apply click 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The basics
Location: Face to face delivery - pan-London; agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4-day week
Starting salary: £33,545
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them, but for everyone.
Who you are
You are committed and resilient, with the expertise and knowledge to work alongside Young Londoners who have engaged in concerning and harmful sexual behaviour and are able to develop the service to meet required needs. Within your role as an Expert Development and Delivery caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.
What the role involves
In this role, you will work alongside children and young people who have been exposed to or have engaged in harmful sexual behaviour. Within your role as an Expert Development and Delivery caseworker, you will provide one to one support to young Londoners, as well as develop the service with a focus on making it accessible and meet the needs of girls and young women and young Londoners who are neurodiverse. You will also be required to share your knowledge and expertise with colleagues. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:
- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4-day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year, plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.
Sound good? Here’s how to apply
To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process, which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found, no further applications will be considered.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
Should you need any adjustments to the recruitment process, at either application or interview or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Description.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.