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Page 59 of 72
Epsom, Surrey (Hybrid)
£50,000 - £53,000 per year
Full-time
Permanent
Job description

We are looking for a Technical Project Manager to support our Information Systems Team managing technical projects and supplier relationships. You’ll manage technology projects across Samaritans central services, 200+ branches and virtual hubs.

You’ll be critical to our ambitious plans in the progression of technology to help us be there for those who need us across multi-technical channels, including driving improvements in project management and delivery of multiple concurrent information technology related projects, including but not limited to our Samaritans Listening Centre, our Service Desk system, Asset Management, and our Staff telephony system.​

What makes this role unique?

This role delivers real change and takes Samaritans’ service to the next level.

Line Management of a Business Systems Administrator you’ll drive forward advances in our use of technology to greatly improve the experiences for our volunteers, who in turn can provide a better service to our callers.

You’ll work alongside various stakeholders to support them deliver exciting and new services, including further developing the ability of volunteering at home, project management and delivery of new Halo ITSM service desks at all organisational levels, and coordinate multiple technical teams to deliver new branches and hubs across all systems as part of our ambitious Service Expansion Programme.

This role is instrumental in ensuring the delivery and reach of our services enables us to together make a real difference in our life saving battle for suicide prevention.

  • Permanent
  • Full time – 35 hours per week
  • £52,000- £53,000 per annum
  • We are passionate about flexible working, talk to us about your preferences
  • Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working.
  • In-office working: we’d love to see you in the office at least twice per month, with a willingness to also travel to meet corporate partners across the UK, when needed​

Key Responsibilities:

  • Project Management of technological projects
  • Collaboration with teams and stakeholders
  • Managing relationships with a portfolio of suppliers
  • Supportive and empowering line management in line with Samaritans ethos
  • Monitor and report on the progress of project deliverables
  • Change Management
  • Innovation and advancement of technologies
  • Testing new systems and technology utilising risk assessments and understanding regulations.​

About you

If you’re passionate about our cause with a proven record of delivering technology projects against agreed targets and timescales, this could be the exciting next step for your career.

​Full Job Description is here

What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too.

We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Hybrid and flexible working

​We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.

Being Inclusive

​We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

Application

​If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline.

This role will close for applications at midnight on Sunday 1st September.

Join us in our mission to support those in need. Together, we can make a difference.

Posted by
Samaritans View profile Company size Size: 101 - 500
Posted on: 14 August 2024
Closing date: 01 September 2024 at 17:20
Tags: IT

The client requests no contact from agencies or media sales.