Care Management Jobs

Do you have a passion for supplying information, support and guidance to those facing a range of challenges?

Do you have experience working in a community-based hub setting with a range of individuals, groups and agencies?

We seek a community-focussed individual with good administrative and organisational skills and a desire to help others achieve their full potential. We have a vacancy for a Employment and Skills Advisor to join our team working in hub locations in Waltham Cross and Hertford.

Skills and Qualities

• Experience of working or volunteering in a community setting
• Ability to work independently and collaboratively within a team of paid staff and volunteers
• A keen interest in people, the local community and their needs
• Understanding of VCS local infrastructure organisations and their support role
• Up-to-date IT skills and a high standard of written English and Maths
• Excellent organisational skills paying close attention to detail
• Good communicator and interpersonal skills
• Ability to be flexible, plan, prioritise and manage workload and deadlines
• Ability to help individuals prioritise and action plan in order to successfully achieve their objectives.
• Ability to speak at meetings, make presentations, write reports and take minutes.
• Understanding of diversity issues and commitment to equal opportunities
• Access to public transport, ideally own transport and clean Driving Licence
• Flexible attitude to working hours
• Friendly and approachable personality with a sense of humour desirable

For more information and to apply for this post, please visit our website to complete an Application Form.

Please submit a completed Application Form by Thursday, 18th July 2024 at 12pm.

This post will be employed by Community Alliance Broxbourne and East Herts.

Company description:

Community Alliance Broxbourne and East Herts is a small charity based in Stanstead Abbotts. We provide a diverse range of services to develop, enhance and empower voluntary and community groups to effectively serve their communities across Broxbourne and East Herts.

Family Support Workers are at the heart of our local community, supporting children and families across the Forest of Dean and Gloucester City to fulfil their potential.

We want to grow our team with passionate and driven individuals and as such are looking to recruit Family Support Workers (11-37 hours per contract available for successful candidates).

Roles are initially funded until 31st March 2025 and will be based across the Forest of Dean and Gloucester City.

The job:

• Support families with complex needs to make positive changes and reach their full potential
• Work in line with Barnardo's policies and procedures to safeguard children
• Build positive relationships with families and complete direct work in homes, schools and community spaces
• Recording accurate and factual information in a timely manner
• Work with multiple professionals to create and follow plans and assessments to meet the needs of children, young people and their families
• Run group sessions for children, young people and their families.
• Take part in team activities and projects
• Work flexibly to meet the needs of the service.

Are you able to:

• Provide evidence of a level 3 qualification in working with children and their families (or equivalent)
• Demonstrate experience of supporting children, young people and their families
• listen to and communicate effectively with children, young people, families and professionals
• Use skills and experience to assess family's needs, create and implement support plans for families
• Be organised
• Be confident to challenge, while keeping the interests of the child at heart
• Receive feedback and work constructively and with initiative
• Be an active member of the team
• Engage with partner agencies effectively and work with a holistic approach
• Confidently work with IT systems to accurately record information
• Safeguard children and vulnerable families

What can you expect from us?

• Competitive rate of pay.
• Travel expenses covered between locations at 45p per mile.
• Flexible opportunities.
• Microsoft 365 laptop.
• Supervision by an allocated Barnardo's Service Manager.
• A workplace that believes in creating equality of opportunity for all, celebrating each unique persons worth and the diverse needs of our families/workforce.
• We provide centre's that are safe for all, non-judgemental, honest and open.
• Access to Employee Assistance Programme, our wellbeing and advice service
• Continual training and development
• Career progression
• Take part in the cycle to work scheme
• A variety of employee discounts

At Barnardo's we are invested in your future.

Want to know more?

For specific information about the expectations of the role please refer to the additional information sheet.

Check out our website!

All of our staff recognise that their basis and values are closely linked with Barnardo's ethos and culture, do yours? Our basis and values.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Battersea has been here for dogs and cats for over 160 years, and the need for our services, expertise and impact for animals has never been greater. We provide expert care to dogs and cats who need us by rescuing, rehabilitating and rehoming animals at our three centres across the Southeast by our c600 staff and 600 volunteers – we have cared for over 3 million vulnerable animals. We also share our knowledge and resources with animal rescue organisations around the world through our Academy and grant making Global Programmes, and campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Our new organisational strategy means that we will help even more dogs and cats and their owners across the UK around the world.

This is a great opportunity to join us as our Head of Human Resources. This is a key role for us, working closely with the HR Director, Head of Learning & Organisational Development, Directors and senior colleagues across Battersea on the planning, implementation and embedding of Battersea’s People Strategy and providing strong and inspiring leadership to our HR team to ensure a proactive, values focused and valued HR function that is a key enabler of the strategic and operational priorities of Battersea. As an active and collaborative member of Battersea’s organisation-wide Senior Leadership Team you will provide expert insight, guidance and leadership on significant cross-organisational initiatives and you’ll be an active visible champion of D&I, engaging senior colleagues and staff at all levels to help us in our journey to become a truly diverse and inclusive organisation.

There has never been a better time to join us, helping us to achieve our ambitious new strategy to be here for every dog and cat.

Please note this is a full time post with 50% office presence as minimum.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 8th July 2024

Interview date(s): w/c 15th July 2024 (1st round); w/c 22nd July 2024 (2nd round)

For full details, please download the recruitment pack.

To apply, please head on over to the Morgan Law website.

We're looking for a kind, compassionate and resilient Support Worker to join our Horn Lane Young Peoples Service in Ealing.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Horn Lane Ofsted registered, young people's service supports young care leavers aged between 16 and 21.Support Workers will provide a person-centred support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This support worker role is on a 4 week rolling rota which includes a combination of early (8.00 - 16.00) and late (14.00 - 22.00) shifts including weekends. No sleep in's required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers

Working proactively with other members of the team to handle the service caseload and administrative responsibilities

Supporting key customers to set personalised goals in the form of a Support Plan

Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

Proactively manage risk and safety both in and outside of their physical living environment

Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation

Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community

Involving customers in the design, development and delivery of the service

Empowering customers to ensure they receive the service and benefits they are entitled to

Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively.

For a full job description, please visit our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Flexible

Open to feedback and self development

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential: NVQ Level 3 or equivalent experience in the social care / charity sector / supported housing

Desirable: Experience working with young people

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Us

Headway East London  is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.

Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the Role

The Finance & Administration Assistant is a newly created role that will provide various parts of the organisation with administrative support, as well as some receptionist duties. This dynamic role will sit within the Finance team and report to the Director of Finance, however it will directly support the areas of Administration, Finance, Fundraising, and three different Service Delivery functions.

Principal Duties and Responsibilities

Administrative tasks

• Manage external communications through post, telephone and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
• Support service/department managers with necessary purchasing.
•  Keep up to date record of monthly invoicing information for services and liaise between the Senior Finance Officer and the Service Managers to ensure this system is running efficiently and effectively.

Finance related tasks

•  Manage Petty Cash transactions on site, ensuring accurate and up to date records are kept at all times, and perform the bank runs.
• Collect and check monthly debit card and credit card reports with all necessary Purchase Invoices and PO’s from the card holders.
•  Assist the Finance Officer in processing expenditure: checking Purchase Invoices against PO’s, ensuring that all authorisations are in place, and posting expenditure on the QuickBooks database.
• Assist the Senior Finance Officer in sending out statements to overdue Debtors from QuickBooks.

Fundraising related tasks

• Process donation payments received via cheque, cash or PayPal and similar platforms onto the Beacon database.
•  Assist the Fundraising Manager in keeping the Beacon database up to date with donations/grants received, gift aid eligibility and forms, and grant contracts.
• Instigate periodic thank-you letters to donors.

Digital Experience Lead

We are looking for an enthusiastic and motivated individual to join the digital marketing team.

This is a home based role and applications from individuals who are seeking flexible working options are welcomed.

Position: CE313 Digital Experience Lead

Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £46,800 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 14 July 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Digital Marketing, the Digital Experience Lead will help to make a mark on the transformation and future proofing of all Stroke Association websites and microsites whilst helping the digital marketing team to maximise income, supporter recruitment and retention too.

Key responsibilities include:

· Ensure a consistent user experience across all sites.

· Work with the in-house website manager, UX manager, SEO, Content, agency as well as design and development teams to embed our brand and digital guidelines

· Set the standard for website journeys through UX, content production, SEO and website management.

· Support our website experience managers to edit and approve submitted website designs and content within an SLA.

· Be responsible for website governance

· Champion Search Engine Optimisation (SEO) ensuring our website content follows best practise and considers our Search Engine results pages (SERPs) position.

· Provide guidance and technical support to help internal users make the most of existing digital platforms and adopt changes to digital solutions and processes.

· Bring together and manage the optimisation of all sites including our main website and third party microsites

· Lead on the organisation’s analytical and tracking tools

· Lead on the development of digital partnerships

· Line management of your allocated team members

· Set standards for design, development and delivery of digital products and services

About You

You will have experience of:

· Advising on the effective strategic development and utilisation of digital products for marketing and communications.

· Development, delivery and management of digital products and strategies which support organisational goals and objectives.

· Actively championing continuous improvement and data-informed

· Decision making, test-and-learn.

· Successfully developing digital strategies which support organisational objectives and increase traffic and revenues.

· Line management and cross-functional, multi-disciplinary teamwork.

This role requires some travel for team away days. 

To fulfil the role, you must be resident in the UK and have the right to work in the UK

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

The role

You will:

Provide expert support, guidance, and information on cerebral palsy particularly within the context of Scope’s Strategy, to disabled people, families, professionals, Scope colleagues and members of the public.

Be Scope’s representative within the region on cerebral palsy, joining existing CP forums and groups, helping the CP community to come together, and sharing Scope’s work within communities.

For more information about the role’s responsibilities and the skills and experience required please use the link to the Scope website. 

Permanent, part time, 28 hours a week

(Monday – Friday, however flexibility will be required due to some evening and weekend work).

Location: Scope Leeds Community Hub, 3 Brewery Wharf Leeds, LS10 1NE with regional travel and occasional national travel

Please note: The successful candidates will be subject to an enhanced DBS check.

About you

You will:

• Have an in-depth knowledge of cerebral palsy, its causes, health implications, therapies, and available support due to a personal lived experience.
• Have experience and up to date knowledge of current issues that affect disabled people and those around them, specifically people with cerebral palsy.
• Have at least two years’ experience working in a customer focused environment.
• Have excellent communication skills with an understanding of different needs and being able to respond to these accordingly.
• Have a strong ability to convey complex information in an accessible way and engage diverse audiences.
• Be an excellent communicator who demonstrates effective person-centred listening, empathy, and probing skills to respond to underlying issues and assist customers to make informed choices.
• Be highly organised with the capacity to prioritise workloads effectively by using your own initiative. Ability to engage groups of people and individuals on the subject of cerebral palsy and disability.
• Have direct experience of the barriers that society creates for disabled people. Bringing drive and enthusiasm to the role, demonstrating that you care passionately about improving the lives of disabled people.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis House Coordinator
Reference: 217
Responsible to: Crisis Centre Team Leader
Based: Hemel Hempstead Crisis House
Salary: £24,928 - £27,250 per annum, FTE
Contract: Permanent
Hours: Part-time or Full time available (22.5; 30; 37.5 hours)
+ We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7

About the Service

The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

About the Role

This role is managing a shift, delivering emotional support within a 24/7 four bed crisis house.

Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred.

Key Responsibilities

• Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone.
• Draw upon own lived experience as appropriate to inform the delivery of person centred support.
• Providing immediate advice and information to clients to support with crisis presentations.
• Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
• Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
• Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
• Arranging transport for service users to facilitate access to services as needed.
• You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is 7th July 2024
Interviews shall take place week commencing 15th July 2024

Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.

Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.

This is a fixed term position to November 2025.

This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.

In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.

Key tasks and responsibilities include:

· To provide high quality, specialist support to children who have lived in a domestically abusive family.

· Enabling young people to access statutory and other services where appropriate.

· Managing a caseload and working proactively to support young people and their families.

· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.

· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.

· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.

· Undertake risk assessments and implement robust safety management plans.

· Give practical and emotional support to children affected by domestic abuse.

· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.

· Work with your team and manager to develop early intervention resources.

· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.

This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Key responsibilities:

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
• Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
• Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
• Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
• Plan and implement activities to promote self-awareness, confidence and participation for children.
• Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
• Enable service users to participate in the design, delivery and evaluation of services.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Respond to a child’s individual learning needs and style, adapting practice as necessary.
• Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Groups and Activities

• Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
• Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
• Run groups for children and young people following a planned programme.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To support additional duties at your team managers discretion.

Responsibilities

• Appropriately manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:

- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;

- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;

- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;

- Report all health and safety concerns to line managers;

- Assist with the completion of the risk assessment programme.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Main purpose of the post: 

• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.

• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed

• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.

• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.

Key Responsibilities: 

• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour. 

• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.

• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.

• To support the established GYM youth clubs in different locations and develop new as needed.

• To take part in the GYM outreach service, including driving the youth bus as needed.

• To take part in the StepTogether service.

• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme

• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required. 

• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required

• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach) 

• To assist in fundraising initiatives.

• Any other duties as determined by GYM management from time to time. 

Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)

We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

We have a new opportunity for a Digital Engagement and Partnerships Manager to join the London Adult Service, working 37.5 hours a week.

Are you someone who enjoys collaborative working with internal and external stakeholders? Do you have experience reaching and engaging service users through digital means? Is considering the user experience an important part of the way you work?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus bank holidays, rising to 33 days plus bank holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the role and the London Adult Service:

The London Adult Service is a transformational service which aims to provide end-to-end support and casework to victims and witnesses of crime in London. The service is funded by the Mayor's Office for Police and Crime (MOPAC) and is a key part of the London criminal justice landscape. This role will play a pivotal part in supporting our external interface with our stakeholders. The role will be home-based, but attendance at our London office may sometimes be required for meetings.

As a Digital Engagement and Partnerships Manager you'll:

• Promote the London adult digital services to encourage referrals into the service.
• Oversee the implementation of key digital initiatives, working with partners to ensure a joined up user journey.
• Work with key stakeholders to encourage feedback and continuous improvement of the service.
• Manage the digital elements of the service ensuring operational teams are provided with assistance, for example with developing webinars and online group activities.

This role takes a matrix approach, reporting to the Head of Digital within the Communications and Digital team and also to staff within the London Adult Service.

We're looking for someone who can:

• Work collaboratively with colleagues and other internal and external stakeholders.
• Has experience developing content for websites, social media and webinars.
• Has experience planning and implementing strategies for improving user experience for digital services.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are delighted to be recruiting for a Director to lead Respond, in our final year in our current strategy. This is also a new role, developed within the context of change following an in-principle agreement that Respond will join the Bild Group of charities in 2024. 

Respond is entering its thirty fourth year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

 As Director you will be the clinical and safeguarding lead across Bild group and will lead Respond to fulfil its mission of reducing the impact of trauma in the lives of people with learning disabilities, autistic people and their families. You will champion our highly regarded trauma informed advocacy and psychotherapy services and ensure appropriate clinical governance processes are in place. You will also work in collaboration with Bild to continue to develop the Respond branded training and consultation service and develop key stakeholder relationships within the sector, enhancing Responds reputation, encouraging partnership working and supporting the diversification of income generation.  

It is an exciting time to join Respond as we join Bild group of charities. We recognise that this is a specialist leadership role for someone who is passionate about reducing the impact of trauma in the lives of autistic people and people with learning disabilities and their families.

Therefore, this new role may attract candidates with a variety of skills and experiences, and we’re keen to encourage diversity, inclusion and authenticity across Respond in line with our ongoing work within our EDI action plan. So, you may be a specialist from the Violence Against Women and Girls sector (VAWG), a Psychotherapist, an Arts Therapist, a Healthcare professional or Social Worker for example within significant transferable leadership experience.

If you’re enthusiastic about this opportunity but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate.  We really look forward to hearing from you.

About the Bild Group  

Bild is a national charity that, for over 50 years, has protected and supported the rights of people with learning disabilities to build a more fair and equal society where everyone has the same opportunities. 

The Bild Group of charities includes Bild, the Restraint Reduction Network and Bild Association of Certified Training. Bild is delighted to be welcoming Respond to the Bild Group in 2024. Each is an independent charity with their own governance arrangements, who share a number of back-office functions including communications, admin, HR and IT. 

Collectively, the Bild Group work with people with lived experience to promote best practice, improve lives, champion human rights and build a more inclusive society that empowers and enables people to thrive. 

Further information about Respond     

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4. 

To find out more or for an informal conversation please contact Georgina Hoare the Interim CEO via ceo @ respond. org. uk

Deadline for applications – Thursday 11th July 9am

Interviews w/c 15th July 2024

Stage One - online

Stage Two - in person, in London 18th July 

The role of Dose of Nature’s Development Manager is a permanent, high-level role which will continue to evolve as the work of Dose of Nature grows over the coming years. The post involves creating and implementing a fundraising strategy, supporting the Chief Executive with financial planning, and providing clear long-term direction to income generation.

The Development Manager will work directly with the Chief Executive to devise a long-term development strategy, identify and secure funding partners, and produce relevant and compelling funding proposals. Currently the main sources of funding are from trust and foundation grants and local council health care grants. Going forward the Development Manager will grow the funding stream from trusts and foundations and look to solidify the donations from locals. As the charity develops there will also be opportunities of securing funding from the corporate sector, helping to secure Dose of Nature’s future.

The role requires a focused and detail-oriented mindset, entrepreneurial flair, business development experience, excellent written communication and interpersonal skills, good time management and the ability to juggle several complicated tasks at once. It provides a fantastic opportunity for someone with a “can-do” attitude, someone who is passionate about supporting the aims of Dose of Nature and also who wants the freedom to make this role their own.

As with any small charity we hope to find someone who is multi-faceted in terms of their fundraising skill set, and within this, without being a communications specialist, we anticipate that the Development Manager will have experience of charity communications (although this is not the main focus of the role). Ideally the Development Manager will be able to help with creating a communications strategy, support communication tools such as newsletters and social media, and identify any opportunities that may help Dose of Nature grow.

Dose of Nature has an annual turnover of approximately £400,000, of which 75% is currently raised from trust and foundation grants along with donations from individuals. The Development Manager will be responsible for maintaining this income and also securing significant new funding during 2024-25. With a good network of local support, the Development Manager will have the advantage of having a database of supporters to work with and there is the potential to create an individual appeal or giving scheme. Currently the Chief Executive makes all funding applications to trusts and foundations and these relationships will be passed on to the Development Manager who will be expected to nurture these and secure grants from new sources.

Please see job descirption document for full details.

We are looking for a confident communicator, who is happy working with groups of people, with a passion for making sure people have information they need to make informed decisions about their lives. The Navigator will work with people experiencing homelessness, homelessness services, and health services to create better access to health information and healthcare.

Job overview

Job Title: Health In-Reach Navigator 

Reporting to: Health Promotion Manager

Contract Length: Fully funded until the end of March 25 with a good chance of continuation funding.

Hours: Full Time 37.5 Hours per week (30 Hours a week is also an option) 

Leave: 28 Days per year + 8 days Bank Holidays

Salary: £ 30,000 Plus 5% pension 

Location:  The role will require onsite working in our Kennington office and in homelessness services across London. There will also be some opportunity for working from home. 

Candidates who meet the specification, with experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population, will be given priority access.  

Overview: 

Groundswell is recruiting a Health In-Reach Navigator to join our Health Promotion Team to arrange, develop and run Health Promotion In-Reach sessions in homelessness services across London. 

We know that if you are experiencing homelessness, you will be disproportionately affected by health inequalities and often lack access to suitable information and support that could help you independently manage your health and wellbeing. Our approach: 

• Everyone has a right to access healthcare including screening and preventative services. 

• Health and wellbeing look different for everyone. Health promotion should not alienate people by setting standards that are unattainable but should support them to look at what they can practically do to feel better right now. 

• Everyone’s ‘normal’ is different. Someone who is smoking crack or who is dependent on alcohol might have bodily functions that are different to what is ‘normal’ for the average person. People need to be aware of their own ‘normal’ so that they know when something is wrong. 

The Health In-Reach Navigator will be working with the teams in hostels and day centres, going to the places where people live or go to access vital services like food and showers. Ideally, they will have their own first-hand experience of using or working in services supporting people around homelessness, substance misuse, mental health, poverty, asylum and immigration, or the criminal justice system.

Our services are co-produced by people with first-hand experience of the issues we are trying to address.

The Navigator should be comfortable with continuously evolving and adapting the service, tailoring it to the specific needs of the people we work with, developing sessions informed by direct feedback and direction from people living in hostels and using homelessness Day Centres. 

Our Health Promotion Work 

The Health Promotion Team:

• Deliver group ‘in-reach’ sessions led by staff and volunteers with first-hand experience of homelessness, using health promotion resources to engage people with health issues and talk to them about options available.

• Support clinical services going into hostels and day centres to deliver preventative health measures such as screening and vaccinations. 

• Co-produce and support the development of accessible health promotion resources about health services and health issues with people who have experienced homelessness that inform, advise, and help people manage their health.

• Co-produce health and wellbeing resources for staff working within the homelessness sector, better equipping them to support the people who use their services and improve longer term health outcomes.

• Contribute to producing resources for staff working in healthcare, better equipping them to understand the challenges that people experiencing homelessness might face in accessing services.

We have a range of accessible, targeted materials around vaccination, screening and other health issues that can be used by our team and supported accommodation staff to support sessions. We are planning to develop more of these, particularly looking at screening and rights to access healthcare. 

By carrying out Health Promotion In-Reach in hostels and Day Centres we aim to: 

• Increase awareness of specific health issues, what services are available and the pathways for accessing them. 

• Encourage people to identify their own health priorities, and to address their health concerns, offering them the tools to tackle issues and access services.

• Support people in identifying shared interests in particular health issues and delivering in-reach sessions that demonstrably reflect those shared interests. 

• Reach more people to support with 1-1 appointments through our Homeless Health Peer Advocacy (HHPA) service. 

The group in-reach model enables people with similar experiences to come together and reflect on overcoming challenges. As a project based on Advocacy principals, we do not tell people what they should do; but encourage autonomy to make safe and realistic choices. We: 

• Meet with people to ask what their health priorities are and look at potential topics for upcoming sessions. These topics are then shared with the staff team from the hostel/day centre so they can feed in. 

• Draft an in-reach programme and plan dates, times, and promotion of sessions, involving staff teams at each site. 

• Organise and co-deliver 5-10 sessions on the priorities identified by people experiencing homelessness and the staff working with them 

• All sessions focus on residents’ voices being heard first, then Groundswell facilitated discussion supported and informed by Groundswell health promotion information and/or clinicians. 

The Health Promotion team also work with a range of external partners around screening and preventive care.

We work with partners to arrange health events at homelessness services; promoting the sessions by talking to residents prior to teams visiting and supporting on the day to maximise uptake.

About HHPA  

Our Health Promotion work sits alongside our Homeless Health Peer Advocacy (HHPA) Program. Groundswell created HHPA in Westminster in 2010, to support people experiencing homelessness to overcome multiple barriers preventing access to healthcare, initially through funding from the NHS Regional Innovation Fund. Since then, HHPA has since flourished into a multi award-winning service working across London.

Health creates a foundation to move out of homelessness. Groundswell’s person led health services enable people who are homeless to access the health care they need, so they are not disadvantaged by the health inequalities embedded in our systems. Our health work is  delivered by a team where most people have their own experience of homelessness,  shared experience builds up a level of trust when there can be mistrust of ‘professionals’, because of past trauma or negative experiences.

The service is delivered by volunteer Peer Advocates and staff Case Workers, who build trusting relationships with clients and support them to access, navigate and use healthcare services. They aim to increase people’s self-confidence and improve their ability to independently access the services they need, which can include everything from registering for a GP, dentistry treatment, mental health referrals, hospital appointments, and much more.

Groundswell is unique in bridging the divide between health and homelessness organisations. We work in partnership with numerous organisations across London to support the delivery of our peer advocacy service. 

Health In-reach Navigator Tasks 

The Health In-Reach Navigator will be a vital member of our team, working collaboratively with various partners and agencies to deliver In-Reach sessions and connect individuals experiencing homelessness with essential healthcare services. This position offers autonomy, flexibility, and the opportunity to make a meaningful difference to people’s lives.

Lead on planning and delivery of health promotion sessions working with key stakeholders to shape sessions: 

• Develop and maintain links with hostels, Day Centres, and health teams in the Boroughs where Groundswell works to identify suitable services for delivery of health promotion work. 

• Working with people using services, and staff working in services; identify health priorities and plan, design and deliver sessions that reflect those priorities, tailoring them to people’s needs. 

• Work with staff at services to ensure risk assessments are in place.

• Work with the Health Promotion Manager to create ways of getting feedback from participants to ensure the sessions are continuously being developed to meet people’s needs. 

Plan, promote and deliver one off health & well-being events with stakeholders: 

• Work with the Health Promotion Manage and key stakeholders to help plan health days at hostels and Day Centres. 

• Represent Groundswell at planning meetings for events for health events, working with partners to develop sessions, ensuring learning from past events is considered. 

• Support the organisation and delivery of health days working alongside clinical and homelessness partners. 

• Promote the health days to people using local services. 

Work with clinical teams offering preventative health care work in community settings across London: 

• Work with the Health Promotion Manager to ensure we are linked in with homeless health teams in the Boroughs where we work and are supporting their in-reach into hostels and Day Centres. 

• Develop and maintain relationships with a range of partner organisations including mainstream GP surgeries, hostels, and specialist homeless health services. 

• Work with homelessness services prior to visits from clinical teams to promote sessions and make sure people have the information they need to decide whether to take part, maximising take up on the day. 

• Work alongside Groundswell in-reach volunteers to support clinicians to engage with people during sessions at hostels and day centres. 

• Support clinicians in engaging with people experiencing homelessness. 

• Manage any referrals that need to be made to the HHPA team for one-to-one support to access external health services. 

Share learning internally and externally: 

• Provide feedback to Groundswell’s communications team on the health priorities raised by people experiencing homelessness so we can ensure we are developing relevant resources. 

• Contribute to co-production of health promotion resources feeding in the concerns and questions we are hearing from our health promotion work. 

• Support and contribute to the training of Groundswell volunteers and staff about In-Reach delivery.

• Work with the Volunteer Co-ordinator and Health Promotion Manager to support In-reach volunteers. 

• Attend conferences and learning events to learn and share learning. 

Develop, plan and contribute to ongoing quarterly monitoring, review, evaluation, and reporting of the health promotion work: 

• Work with the Health Promotion Manager to develop the project and plan future work. 

• Contribute to reports on In-Reach delivery for commissioners and other stakeholders externally. 

• Record and share feedback from people experiencing homelessness and partners 

General Duties: 

• Help to foster a co-operative and supportive team.   

• Represent Groundswell in an appropriate manner.   

• Participate in training as agreed and in regular supervision and appraisal with your Line Manager.   

• Promote equal opportunities in all areas of work.   

PERSON SPECIFICATION 

EXPERIENCE & KNOWLEDGE  

Gained through employment, volunteering or lived experience  

1. Facilitating groups or running health promotion or training sessions. 
2. Working with people who might face barriers to accessing healthcare. 
3. Developing relationships with external organisations. 
4. Planning events or projects. 
5. Understanding of the barriers that certain groups face in accessing healthcare. 
6. First-hand experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population. 
7. Involvement in health promotion. 

SKILLS & ABILITIES  

Gained through employment, volunteering or lived experience  

1. Able communicate with variety of audiences, presenting information effectively in person, at meetings, and via phone and e-mail. 
2. Able to plan individual work using a solution orientated approach. 
3. Basic IT skills - able to use Word, e-mail and carry out basic internet searches.  
4. Able to take the initiative and being able to think on the feet. 

BEHAVIOURS   

Gained through employment, volunteering, or personal experience  

1. Understanding and support of Groundswell’s core beliefs.
2. Able to communicate naturally and empathetically, build rapport quickly and to earn respect and trust.
3. Ability to model the promotion of equality and inclusion. 

Support provided and reasons to join us.  

• Regular guidance, support and the opportunity to reflect on their work through regular catchups and supervisions with your Line Manager  

• Reflective practice with a trained therapist.  

• Access to training and development opportunities - this project is part funded by Westminster Public Health and through them there is the opportunity to take up a range of public health related training and qualifications. 

• Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.   

• Strategic input - opportunities to input into Groundswell’s strategic direction.  

• Feedback process - be able to input into working practices and know where to turn if any problems arise.  

• Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.  

Application process

Application 

To make an application, please submit your CV along with a cover letter which explains: 

• how you meet each of the areas outlined in the person specification above and  

• why you are interested in doing this job.

The deadline is Monday 8th July, 5pm. Please submit your CV and Cover Letter 

Please note that we can’t consider applications that don’t have a cover letter. Your cover letter is important - we decide who to interview based on how people show us that they have the skills, knowledge and experience we have asked for in the person specification. Your cover letter needs to show how you meet each of the criteria listed in the person specification as fully as possible and why you would like to work for Groundswell.   

The following advice is designed to help you with your application:   

• Read the job description, person specification and general information on the organisation This information will help you gain an understanding of how Groundswell is organised, what the aims of the organisation are, and what the job entails.   

• Look carefully at the person specification The person specification states what essential skills, experience, knowledge and understanding we feel an applicant should have, as well as desirable areas that would assist you in carrying out your duties. A person having all these abilities and experience would be an ideal candidate. As none of us are perfect, please do not be put off from applying if you do not have all the desirable skills mentioned.   

• Look at your experience, including any experiences you have had outside of work, such as community/voluntary/leisure/political interests.   Also remember that your life experience is also valid. Do not undervalue yourself; if it is relevant information, include it in your application.   

• When you write a covering letter a good way to start is list all the essential criteria listed in the person specification and write a couple of sentences under each. This makes sure that you have addressed all the points.  

• Gear your application to the specific job using the person specification as a guide for the area to be covered. If you send only a CV, and do not directly address all the questions in your cover letter/personal statement, you will not be considered for shortlisting. Do not simply repeat your current duties. Pick out the skills, knowledge and experience required by the job and show that you have them.  

Interviews 

Candidates will be notified if they have been invited to interview by Friday 12th July at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage. If you have not been notified by this date, then please assume you have been unsuccessful on this occasion.  Interviews will then be held on week commencing Monday 15th July 2024. 

Pre-employment checks 

Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years.  We will not contact any referees before the interview and only after you grant consent. 

Because of the nature of this role, we will have to carry out a DBS check on the successful candidate.  Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.    

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.