Advice And Volunteer Development Manager Jobs in Bromley, Greater London

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.

Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

Responsibilities and Person Specification: 

This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.

A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process: 

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: 23:59 on Monday 18th November 2024 

Interview Dates:  

• First Interviews will be held online on Thursday 28th November 2024 
• Second Interviews will be held in person on Thursday 5th December 2024 at Independent Age, 19 Avonmore Road, W14 8RR. 

Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident about carrying out research, and telling the story of the findings in written briefings? Are you adept at writing accessible, persuasive research reports? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.

As our Senior Research Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather data about the experiences of Barnet residents and to collate existing evidence. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.

In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.   

This role is only open to people with lived experience of disability, which could include mental health issues or a long term condition.  The successful candidate will need to undertake a DBS check. 

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

· Gather views and understand the experiences of patients and the public

· Make people’s views known

· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised

· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)

· Provide advice and information (signposting) about access to services and support for making informed choices

· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability. 

You will be attracted to this role because of:

1. You have an affinity to the cause - if you understand bipolar, this is a change-driven organisation where you can achieve impact and be close to the work that matters to you.
2. There’s a high chance of success - the £3.5 million figure is ambitious but realistic, based on a extensive research.
3. There is a momentum of growth - 95% since 2019 and the third highest in the mental health sector.
4. You will be personally responsible for this success.
5. You will succeed at a broad professional level.

The Director of Fundraising be responsible for developing and implementing a fundraising strategy. This will include the day-to-day management of the existing fundraising team and championing fundraising at senior management level and with the Board.

The ideal candidate will have:

- 5 to 10 years of fundraising experience, including managing a fundraising department.

- Proven track record of achieving a step change in income generation

- Experience of two of the following fundraising methodologies: Grants, Corporate, Community and events, Legacies, High net worth individuals or Commissioning

Evidence of continuous professional development in fundraising together with management experience and/or qualification is essential. As is strong digital skills, with a track record of maximising the use of CRMs and excellent business writing skills.

Must have good internal and external interpersonal skills, be an inspirational leader and capacity to represent Bipolar UK at a senior level.

An affinity to bipolar will be an advantage

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, Sustainability Conference, International Festival and End of Year Awards, working with 10+ departments across the Union. The Marketing Coordinator will also support, train, and advise these departments and Sabbatical Officers on the development and delivery of effective marketing plans helping the Union to achieve its objectives

This is a full time and fixed term contract role until 31 July 2025. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got a skilled approach to the planning and implementation of innovative marketing campaigns, promotions and offers to continuously refresh and develop the customer experience? Have you experience in providing recommendations based on data analysis and market research? If the answer is yes, then we want to hear from you. 

Our ideal candidate will work with departments, teams, and managers to develop innovative marketing campaigns aimed at increasing engagement and use of our services. The right candidate will utilize the Marketing Planning Process where possible, and be a cheerleader for the process, setting clear aims and KPIs when developing marketing plans with teams. The successful role holder will also respond to enquiries from customers where appropriate, ensuring the Union is represented in line with the brand guidelines.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Alex Swinard, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 15 and 19 November 2024

As part of the selection process, you will be required to complete an IT assessment.

About Us: 

First Love Foundation is a Christian charity, founded with a mission to transform society through justice, dignity, and equality for all. We empower individuals to break free from poverty and crisis, offering comprehensive support and guidance. Our AQS-accredited service helps those facing income shocks, housing difficulties, health challenges, and more. 

The Role: 

As a Generalist Adviser/Caseworker, you will provide advice, case management, and advocacy services to individuals in need. The ideal candidate will have at least two years’ experience in advocacy or advice roles, with at least one year in casework. You will manage a diverse caseload, collaborating with our team to achieve life-changing outcomes for our clients. 

Key responsibilities include: 

• Providing advice & advocacy on welfare benefits and housing. 

• Managing complex cases, including preparing for appeals and representing clients at tribunals. 

• Offering guidance and support to colleagues and volunteers. 

• Maintaining accurate case records, adhering to AQS standards. 

Who We’re Looking For: 

We are looking for someone with excellent communication and problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced environment. Experience with welfare benefits and case management systems, such as Advice Pro, is essential. 

We welcome applications from individuals with lived experience and from diverse backgrounds, particularly those reflecting the communities of Tower Hamlets. 

Join us in our mission to transform lives and help create a Britain free from poverty! 

PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England.  The ability to undertake regular travel across Southwest or North England is essential.

About LawWorks

What we do 

LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.

With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.

Who we work with 

We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.

LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.

Who we are 

LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns.  We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.

We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work. 

Our projects 

There are a number of key strands to our work to support and facilitate pro bono:

• we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators; 

• our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members; 

• our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law.  This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;

• we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono. 

• we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity). 

In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.

The role 

Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession. 

This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England.  You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.

A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales. 

Key priorities for this role will be: 

• To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England; 

• To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area; 

• To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams); 

• To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events. 

• To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales. 

• To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England. 

We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator. 

A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage. 

The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers. 

The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London. 

Primary purpose of role  

To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono. 

Key task areas and duties  

• To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono. 

• To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.

• Support LawWorks’ clinic development work in the region, in line with annual support and development targets. 

• As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date. 

• To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events. 

• To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy. 

• To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required. 

Person Specification 

Essential 

• Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development) 
• Experience of excellent of stakeholder support, relationship building, and collaborative working 
• Excellent written and verbal communication skills, including making presentations 
• Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds 
• Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded 
• Experience of working effectively in a partnership or team to achieve shared objectives 
• Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays 
• Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team 
• A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries 
• A demonstratable commitment to equality, diversity and inclusion 

Desireable

• Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering 
• Previous experience working at a membership/network-based organisation, and/or working with volunteers 
• Experience of coordinating events or training (online and in-person) 
• A sound understanding of web-based communications and strong IT skills 

Are you committed to motivating young people into Education, Employment or Training (ETE)? If yes, please read on.

About the role:

This is a fantastic opportunity for someone with proven experience of working with young people, to stretch their skills and develop further.

As a result of secured funding, we have developed an exciting new role within our ETE (Education, Employment or Training) team focussed significantly on widening the participation of young people into further education. The post holder will be working directly with the young people we support on-site at our accommodation projects across London. They will also be responsible for coordinating a number of interventions to improve participation, including a timetable of visits to colleges, universities and employers throughout the year.

The post-holder will need to ensure effective joint key-working with SHP colleagues as well as with external ETE providers. The successful applicant will be joining our central ETE team, which specialises in providing innovative pathways into ETE.

About you:

• Committed to inspiring and motivating young people.
• Thrives in bringing a creative approach to their working.
• Comfortable multi-tasking and managing working under pressure.
• Has the ability to relate well to others, as well as encouraging and fostering change.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 10th November at midnight

Interview Date: Wednesday 20th November and Friday 22nd November in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

The Awards Management Unit (AMU)

AMU has responsibility for identifying, securing and managing all funding from government donors for the IRC. AMU is a bridge between donors and the IRC’s work on the ground. The team provides expert technical advice to colleagues delivering our services around the world, ensures consistency and compliance with our donors’ policies and procedures, and manages risk. The unit also supports all IRC staff working on awards from government donors and partnerships.

The Purpose of the Role

The Senior Advisor, FCDO Donor Engagement will lead, guide and coordinate IRC’s funding focused engagement with UK Government’s Foreign Commonwealth & Development Office (FCDO). The post holder will provide an internal and external “account management” function to support engagement with these donors. The role is responsible for providing expertise and leadership on donor relations. It will work closely with technical and proposal development teams who will provide the operational BD capacity to secure significant growth in its funding portfolio from the UK Government and to protect IRC’s funding share, through influential engagement around policy shifts, working in close collaboration with Policy & Solutions as well as Advocacy & Influence.

The FCDO Senior Advisor will lead the development and implementation of strategies for proactive donor and partner relationships on behalf of IRC. The role will develop and maintain positive working relationships and standards of collaboration with senior colleagues across the organization, including the Awards Management Unit, International Division (CRRD) and External Relations. The role will also lead FCDO liaison on Business Development with the President’s Office, advising the leadership board on relevant trends in FCDO funding.

Major Responsibilities:

Strategy

• Collaborate with senior leaders to develop, update and lead a comprehensive UK-focused business development strategy including approaches, tools, and metrics.
• Lead the development and implementation of the UK donor engagement strategy including coordinating actions of relevant stakeholders.

External Representation

• Develop and maintain a network of senior stakeholders within relevant FCDO teams to ensure effective engagement, influence and winning BD approaches.
• Undertake direct representation with donor officials, and support the development of IRC’s donor relationships, including brokering meetings between donors and Regional and Technical Leadership, Country Directors, and supporting the preparation for these engagements.
• Participate in key meetings with FCDO officials, including Desk/Program Officers, Heads of Unit, Director-General/equivalent, advisors and other officials.

• Represent the IRC at external meetings, events, and forums including delivering presentations/briefings to senior donor representatives, forums and sector groups.

Enabling cross organizational engagement with UK Govt

• Proactively identify and broker relationships with key UK FCDO officials and stakeholders.
• Maintain up-to-date knowledge of donor strategies relevant to IRC’s work, such as funding priorities, geographical interests and political climate, providing analyses and synopses of press releases, policies and other announcements, and disseminating this information internally.
• Map donor organizational structure, identify key contacts and maintain relationship records in IRC’s CRM system.
• Maintain and contribute to the improvement of tools and resources to support donor engagement and relationship building with donors.
• Work with key staff across the organization to support UK business development planning and implementation, routinely engaging with operational BD teams at global, regional and country levels to review long term pipeline, plan strategic engagement and mitigate portfolio risk.
• Equip IRC staff with the skills, tools and information to manage local, or technical donor engagement, business development and implementation.
• Coordinate across IRC teams to ensure consistent, accurate, and timely messaging for FCDO.

Demonstrated Skills and Competencies:

Please note that diversity of experience counts (i.e., paid and volunteer work; lived experiences; transferable skills from another industry etc.)

• Significant experience of working with organizations that engage closely with or directly for UK FCDO.
• Strong working understanding of the UK political environment and trends relevant to FCDO, charity and development funding commissioned and led by UK based charities and contractors.
• Hold a wide network of contacts within FCDO.
• Experience of humanitarian and development business development, program management, advocacy or other similar HQ-HQ relationship with FCDO.
• Excellent written, verbal and presentation skills, including development of influential reports and briefing documents.
• Ability to lead and manage projects, including working as part of remote/virtual teams.
• Excellent strategic vision and a track record of delivering long-term strategic objectives.
• Good analytical skills and first-class attention to detail. Experience undertaking reviews of policies and reports, producing associated written and verbal guidance relevant to senior and operational staff.
• Strong prioritization skills and organizational skills.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Excellent interpersonal skills. Ability to collaborate with others and work as part of team.

Preferred experience & skills:

• Previous experience of working for FCDO (FCO, DFID) or equivalent experience of working in partnership with UK government.
• Demonstrable experience of driving coordinated advocacy, communications and fundraising programs to access funding.
• Understand programmatic and financial contractual arrangements with donors and partners, including experience of negotiating with donors.
• Experience of working in developing countries, preferably in the context of a UK donor, NGO or International Organization.
• Relevant additional language skills, particularly French or Spanish

Candidates must have the right to work within the country they are applying. 

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our Values: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way -Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes a Regional Casework Manager and a Regional Operations Manager.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 15 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 25 November 2024

As part of the selection process, you will be required to complete an IT assessment.

Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.

You will lead Woman’s Trust income generation ensuring adequate income to sustain and grow the organisation, increasing its income from £1.3 Million to £3 Million in the next 3 years. While raising funds from multiple income streams, focus growths areas will be statutory and Trust and foundation funding securing six-figure, multiple-year grants and contracts. You will effectively communicate our services and campaign our aims aligned to our strategic priorities.

You will oversee the development and implementation of the fundraising strategy and the funding pipeline; ensure the maintenance and development of excellent relationships with current and new funders, stewarding grants and reporting back; review, update and develop service budgets; oversee the submission or coordination of quality bids, approaches, and events.

As a member of the senior leadership team, this post will work cross departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Senior Trust and Foundation Manager and Fundraising Officer.  You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.

Hours: 35 hours per week (28 hours will be considered).

Location: Office based with remote working available – minimum of 50% of working hours in Woman’s Trust Office, Edgware Road/Paddington, NW1.

In return, you can expect exceptional career satisfaction plus an excellent package of benefits including:

• 25 days holiday + 3 days in December + Public holidays (pro rata)
• 3% pension contribution
• Employee Assistance Programme
• Cycle-to-work scheme

To find out more and apply with your CV, please visit our website via the apply button.  

Closing date: 9.00am on 11th November 2024.

Interviews will be held on 14th and 15th November 2024.

We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early. 

This post is open to women only. The Equality Act 2010 pursuant to Schedule 9, Part 1 applies. 

Job title: Immigration advisor
Hours: 35 hours (full time) or contact us for part-time options
Contract: Fixed term for 1 year with the possibility to extend
Salary: £36,352 (OISC L2), £38,750 (OISC L3) or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits
Office based role in Westminster, London

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking for an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential advice and representation, whilst providing support and training to colleagues. We are passionate about defending the rights of our clients and you will be joining a team that achieve great results. The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be a key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. 

Please refer to the job description for further information.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.  

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services: 

• 1,171 clients accessed advice and advocacy services, including immigration advice 

• 305 clients attended our ESOL classes 

• 250 children, young people and families benefited from our after-school and family support services 

• 61 people were supported by our counselling team 

What we can offer you 

• Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

• A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards 

• A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator 

• Flexible and hybrid working 

• A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations

• Real potential for growth and a clear and deliverable strategy already in place 

Our values  

• Empathy: we put ourselves in the shoes of those we work with.  

• Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.  

• Empowerment: we strive to empower our clients, helping them achieve their aspirations.  

Role Overview

Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff. 

Hours: 35 hours per week (including paid half-hour lunch break) 

Salary: £55,000 to £60,000 per annum permanent

Leave: 26 days per annum plus bank holidays 

Responsible to: Chair of trustees 

As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:  

Strategic leadership  

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.  

• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.  

• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.  

 
Governance and organisational management  

• Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.  

• Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.  

• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.  

 
Financial management and human resources  

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.  

• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.  

• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.  

 Fundraising  

• Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.  

• Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.  

• Focus on growing unrestricted funds to reduce reliance on grants.  

Advocacy and influencing  

• Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.  

• Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.  

• Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.  

 General duties  

• Undertaking any other related duties as required and appropriate to the role.  

Person specification  
Essential criteria  

1. Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.  
2. Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.  
3. Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.  
4. Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.  
5. Financial management: track record of managing budgets and contracts effectively.  
6. Analytical skills: experience in complex report writing and data analysis.  
7. Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.  
8. Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.  
9. Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.  
10. Communication skills: excellent communication and persuasion skills, including experience in public speaking.  
11. Governance knowledge: understanding of governance principles in the voluntary or public sector.  
12. Safeguarding: experience in leading on safeguarding and health and safety.  

Desirable Criteria  

1. Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.  
2. Policy and advocacy: experience in asylum-related policy or advocacy work.  
3. Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.  

Our workplace 

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

RAK is an equal opportunities employer.  We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities. 
 
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website. 
 
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

​

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.