Volunteer Coordinator Jobs

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with our partners, including ABM, Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes in 2025 we are seeking a new team member on a fixed term basis to support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to arrange and manage workshop delivery
• Enhance our feedback and customer service to all our stakeholders, including schools and volunteers

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
• Working in a fast paced environment
• Strong accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working*
• 28 days holiday + bank holidays (pro-rata)
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for you to attend the team days in London.

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Are you passionate about building meaningful relationships, using creativity to solve problems, and want to deliver a meaningful experience for our supporters and volunteers? If so, this could be the role for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are currently seeking a Volunteer Coordinator to join our dedicated Volunteering Team at Rainbows. Volunteers play a pivotal role in supporting every aspect of our vital work, with over 350 individuals generously volunteering their time, skills, and passion. We are seeking a positive and enthusiastic individual to help us make a difference to the babies, children, young people and families we support.

Location: Office-based
Hours: Monday to Friday, 9 am – 5 pm. Flexibility is essential, as occasional evening and weekend working, along with regional travel, will be required.

About the role

As a Volunteer Coordinator, you will coordinate our volunteer recruitment activities, fostering connections within communities and organisations across the East Midlands. Using your creativity and enthusiasm, you will engage supporters, encourage participation, and support individuals  in the range of meaningful volunteer opportunities we offer.

Key Responsibilities include (but are not limited to):

· Recruitment, Selection, and Induction: Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.

· Volunteer Support and Supervision: Act as the central point of contact for all volunteers at Rainbows, offering guidance and support.

· Team Collaboration: Provide staff with proactive support and best practices for volunteer management, engagement, and stewardship.

· Operational Duties: Maintain accurate volunteer records, ensuring GDPR compliance, and provide KPI data as needed.

· Further responsibilities in the role of a Volunteer Coordinator at Rainbows, can be found by downloading the Job Description.

Requirements

While previous experience working with volunteers is ideal, it is not essential. What matters most is your ability to:

• Build connections with a diverse range of people through exceptional interpersonal skills and empathy.
• Approach tasks with positivity and enthusiasm, inspiring others to get involved.
• Confidently use databases and Microsoft Office packages, with strong administrative skills and a good understanding of GDPR processes.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Eligibility to join blue light card discount scheme and Company Shop.

· Bupa Healthcare Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

ABOUT THE ROLE

Hours of work: 15 hours per week flexibly (including evenings/weekends to meet new volunteers)

Salary: £26,280.80 per annum, pro rata (£10,512.32 for 15 hours)

Place of work:  The Ark Workshop, Lockerby Road, Liverpool

Contract type: 1 year fixed term contract due to funding

Closing date: Friday, 10 January 2025, at 23:59

Do you want to be a member of a Charity and Community that believes in kindness and for everyone to have opportunities and enjoy life as a core message in their values?

Do you have a passion for helping people reach their full potential and make a positive impact on others?

Do you have skills and talents in effective coordination, administration and supporting people to become volunteers in our vibrant Community?

Can you link with local groups and volunteer networks to promote opportunities within L’Arche and showcase what we have to offer to a wider audience and stakeholders?

Could you be creative in the identification and development of roles that use volunteers’ skills to bring friendship and other benefits to the Community? 

If this sounds like a role you would love and you'd love to become a member of our wonderful Community, then have a read of our recruitment pack and apply.

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

Main purpose of the role:

The Volunteer Coordinator will provide effective coordination, administration and support to volunteers including recruitment and orientation. You will link with local groups and volunteer networks to promote opportunities within L'Arche. The Volunteer Coordinator will be creative in the identification and development of roles that use volunteers' skills to bring friendship and other benefits to the Community.

Key essential criteria

• Knowledge of social care organisations, the third sector and issues facing adults with learning disabilities;
• Experience of volunteering (ideally within the social car sector) and volunteer management or HR or coaching;
• Experience of maintaining databases: accurately recording information, reporting and identifying errors in data;
• Competent in using Microsoft Office (Outlook, Word, Excel, and SharePoint); 
• Supportive and enthusiastic about working with an organisation which is both a high quality service provider and an ecumenical Christian community open to people of all faiths and none;
• Self-motivated and ability to manage own workload on a daily basis and be accountable for the delivery of own workload;
• Satisfactory enhanced DBS record check;

About us

L'Arche Liverpool is an energetic Community. We provide support to people with learning disabilities. Our services include supported living accommodation, and The Ark Day Service, our Community Hub.

We pride ourselves on being a place of welcome and kindness. We support people to build relationships, share our skills and gifts, and be a beacon of hope and diversity.

A full job description and person specification can be found in the Recruitment Pack.

The closing date is Friday, 10 January 2025, at 23:59

Interviews will take place on Thursday, 16 January 2025

Please note that visa sponsorship is not available for this role. You will need to hold the existing right to work in the UK to apply. 

To apply, please read the full job description and person specification and answer the questions on our online application form.

Please also read our privacy notice for job applicants.

REF-218 521

· To be responsible for the recruitment and retention of Doorstep Library volunteers for home and online reading projects, ensuring they are fully trained and vetted and able to deliver our reading projects in accordance with our policies

· To devise and deliver a volunteer recruitment and retention strategy to ensure Doorstep Library has sufficient volunteers to deliver it targets

· To actively manage and develop the volunteer journey to ensure that our volunteers’ time is maximised and that they have a fulfilling and rewarding volunteer experience

· To line manage the Volunteer Coordinator and matrix manage the Volunteer Support Officer

ABOUT THE ROLE

We are looking for an experienced and dynamic volunteer manager with the skills, confidence and ability to build, maintain and report upon a diverse and committed volunteer cohort to deliver our home and online reading sessions. You will be a passionate advocate for children’s literacy and a creative thinker, able to spot and develop opportunities for engagement in local communities and with corporate partners.

An excellent communicator verbally and in writing, you will be able to tell the Doorstep Library story to a wide variety of audiences and promote the benefits of volunteering with us. You will build upon existing work to create and deliver a volunteer recruitment strategy that meets our requirements and enables us to deliver our targets and grow our services.

In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.

MAIN RESPONSIBILITIES & DUTIES

STRATEGIC

· Work under the guidance of the Head of Delivery & Engagement to design, implement and be responsible for the Volunteering Strategy - to recruit, train and retain enough volunteers to meet our delivery targets and grow our services

· Collaborate with the Service Delivery Manager and the Marketing & Communications Manager to identify delivery gaps across boroughs and create targeted recruitment campaigns

· Work with the Fundraising team to develop and manage corporate volunteering from/with income partnerships

· Research and reach out to community events/groups to raise awareness about Doorstep Library in the areas we operate in

· Manage the Volunteer Committee – coordinating and enlisting volunteer involvement as required, delivering outcomes

· Have overall responsibility for the evaluation and development of training and guidance resources for volunteers

· Diversify the volunteer offer and establish/develop supporting partnerships with schools and corporates

· Provide quarterly volunteering reports for SMT, the CEO and the Board of Trustees

· Keep abreast of current developments in the volunteering sector, ensuring our volunteering offer is up to date

· Lead on the development and systematic review of volunteer related policies, processes and procedures.

· Where requested by the Senior Management Team, contribute to the review of wider Doorstep Library policies, processes and procedures.

· Adhere to Doorstep Library policies, processes and procedures in all aspects of volunteer management

DELIVERY

 (with the support of the Volunteer Coordinator and Volunteer Support Officer)

· Manage the successful and timely completion of the volunteer onboarding process, including- interviews, DBS checks, references and liaising effectively with the delivery team on volunteer trials and appropriate placement across our projects

· Create, deliver and systematically review volunteer training (initial and refresher) ensuring content is up to date and all volunteers are fully trained in delivery and safeguarding in line with Doorstep Library’s policies

· Develop and manage the stewardship of volunteers on an ongoing basis and retain comprehensive oversight of all volunteers throughout their volunteering journey

· Curate, with the Marketing & Communications Manager, regular content and communications about our volunteering offer (i.e. case studies, blogs, newsletters etc.)

· Oversee the functionality of the relevant parts of the Volunteer Database (managed by an external company) suggesting improvements/developments where necessary

·  Ensure the database is kept up to date with required information about all volunteers

· Work with the Marketing & Communications Manager to ensure our website volunteering pages and ‘Volunteers’ Area’ are up to date with relevant content

· Collaborate effectively with the Service Delivery Manager to ensure project volunteering needs are met

· Ensure effective communication with the Service Delivery Team on volunteer issues

HR AND LINE MANAGEMENT

· Direct Line Management responsibility for the Volunteer Coordinator (full time) and matrix managed responsibility of an existing member of staff (Volunteer Support Officer) working one day a week with the volunteer team

PERSON SPECIFICATION

Essential Criteria

Demonstrable experience of recruiting and managing volunteers

Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences

Strong presenting skills, able to tailor talks/presentations to different groups of different sizes and backgrounds

Demonstrable experience of building and stewarding relationships/partnerships

Able to manage and interpret large amounts of (largely numerical) data

Able to produce clear written reports

Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives

Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective

Ability to see the bigger picture and translate thoughts and ideas into strategic plans

Ability to think laterally and creatively to recruit volunteers in a competitive volunteering landscape

Line management experience

Desirable Criteria

Familiarity with databases, analysing data and running reports

Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

The majority of the hours will be supporting volunteers in our office in Anerley, in addition to attending face to face meetings and events in Bromley Borough and occasionally in London. 

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please complete an application form in written or video format. Please include a supporting statement that gives examples of how you meet each criteria in the person specification, your contact details, your work and education history, details of two references and how you learnt about the vacancy.

Closing date for applications is 11:59pm on Sunday 19th January 2025.

Shortlisted candidates will be invited to lead a 20 minute ‘getting to know you’ session with our volunteers at our Anerley office on Thursday 30th January 2025.

Successful candidates will then be invited to an online interview on Monday 3rd February 2025.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetings with volunteers and provide support for volunteers to deliver specific tasks and projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of being Deaf, Disabled and/or a carer.
• You have interpersonal skills to communicate and build rapport with people from a diverse range of cultural, professional and personal backgrounds.
• You have networking skills to build links with stakeholders in Bromley Borough. 
• You have excellent people skills, with experience of motivating others and empowering them to overcome barriers to reach their potential.
• You can problem-solve, meet targets and plan and prioritise your workload. 
• You are able to cope with limited resources, seize opportunities and think creatively.​

Richmond CVS is pleased to be recruiting a Project Coordinator – a new part-time role created to drive and support our new governance project as we continue to adapt and strengthen our offer to the voluntary and community groups in Richmond.

You may already work in the voluntary sector, or perhaps you are keen to do so, but as long as you can demonstrate that you have the key administrative and people skills required, together with attention to detail, we would very much like to hear from you.

We are looking for a Communications Coordinator who will maintain and develop the charity’s traditional, social and digital media presence in order to support charity campaigns and profile. This role is crucial in helping the charity to increase its membership base, grow involvement in projects, deliver campaign messages, promote & deliver events, attract funding, and to inform members/supporters of charity activities, news, and successes. 

The post calls for a positive, creative individual with a ‘can do’ attitude.  We need an accomplished communicator who is a talented writer with the ability to produce and design succinct, intelligent, and accessible copy. We welcome applications from candidates with a background in communications in the charity sector or those who possess transferable skills.

Come and be part of our culture of inclusion. Our focus on health & wellbeing and flexible working models, supports everyone, regardless of background, to feel valued and to be at their best.

The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities. This is core to who we are and what we are about.

My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. 

MLMC offers an enhanced pension contribution, a Healthcare Plan (claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 20p (bicycle) and 45p (car) per mile and working from home when appropriate. Free, dedicated staff parking is also available.

Job description: Download from our website

Salary: £30,559 - £32,654 pa, plus 8% pension contribution

Closing Date: Wednesday 15th January 2025

Interview Date:  In person on Thursday 23rd January 2025

Start Date: Monday 3rd March 2025 (but negotiable)

To Apply: Please send CV (max of two sides of A4) and a covering letter (max of two sides of A4) matching skills/experience to the Job Description and Person Specification. 

Brent Food Bank can only function effectively with a core of volunteers who are engaged in all aspects of the foodbank's operation. As the Food Bank becomes busier and as its services grow the Volunteer Coordinator will be responsible for promoting volunteer engagement, the development of our current volunteer community, and the recruitment and development of new volunteers.

Richmond Borough Mind | Journey Recovery Hub

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you!

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.
 

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation, and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills.

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

What We Offer

 •  A supportive and collaborative work environment.

 •  Opportunities for professional development, including training and supervision.

 •  The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

Key Details

 •  Salary: £31,000 – £33,000 per annum (FTE, dependent on experience). Pro-rata £23,914.29 – £25,457.14 for 27 hours/week.

 •  Hours: 27 hours/week on a rolling 2-week rota. Shifts include evenings and weekends.

 •  Locations:

 •  32 Hampton Road, Twickenham, TW2 5QB

 •  Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

 •  Contract: Permanent, subject to funding.

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

We are seeking an enthusiastic Volunteer Manager to join our small, collaborative team. You will be a proactive, organised individual with experience of working with volunteers and a talent for building strong relationships. This role is ideal for someone who thrives on variety and is committed to enhancing the experience and contributions of volunteers. 

As Volunteer Manager, you will oversee all aspects of volunteer management, including recruitment, training, development of new volunteer projects, and ongoing support. You will be willing to develop and deliver training programmes yourself where needed and identify and support volunteers to take on roles such as trainers and facilitators. A key focus will be ensuring volunteers are well-prepared and integrated into ADCH activities. 

As part of a small team, you will need to be hands-on and flexible, taking on a variety of tasks and supporting organisational events and projects. With occasional travel and overnight stays required, this role suits someone adaptable, resourceful, and ready to make a meaningful impact. 

If you are an innovative and driven individual ready to embrace this challenging and rewarding role, we’d love to hear from you! 

This is a 12-month fixed-term position, with the potential for extension subject to securing further funding.

Closing Date: Monday, 13th January 2025, 5pm. 

Interviews: Tuesday 21 January 2025 at Birmingham Dogs Home, Solihull.  

If you do not hear from us within 5 days of the closing date, please assume you were unsuccessful on this occasion. Please note that we reserve the right to close this post early, should we receive a high volume of applications. 

Further details about the role, including key responsibilities and criteria, can be found in the job description within our recruitment pack. Please ensure you review the pack carefully before beginning your application. 

This role is made possible thanks to support from Pets Foundation 

The Hepatitis C Trust is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.  

We are looking for a passionate and skilled Peer Coordinator who has excellent communication and organisational skills to join the Team. Creativity and innovation welcome!

Do you have experience of working with marginalised people in the community in particular, supporting people from addiction into treatment and health care? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? 

You will work closely with the University College London Hospital Find & Treat team supporting all aspects of the service, including, testing, publicity, awareness and driving the outreach van. Driving licence essential.

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

About the role

We are seeking a candidate to develop this new role as Activities & Volunteer Coordinator, whose purpose is to set up new programmes of community work and volunteer placements. The postholder will work across Betknowmore UK charity services and with stakeholders across multiple sectors. 

An aspect of the role will be to work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. It is essential to understand gambling harm and dependency issues and be able to ensure safe working environments, taking a robust lead on safeguarding and harm minimisation procedures and policy. 

Qualifications or Relevant Experience 

·Two years minimum experience in similar role or lived experience of gambling related harm 

·Experience of volunteer or employee programme management in voluntary sector 

·Professional qualification in health, social care/community at level 3 or working in 

·health/social care/addiction, or lived experience of gambling related harm 

Essential Experience 

·Experience of liaison with voluntary and statutory organisations 

·Experience of engaging with people from a diverse range of backgrounds 

·Experience in delivery of volunteer training 

·Experience of setting up community activities 

Essential Skills & Knowledge 

·Ability to be an ambassador for peer support and mutual aid
Knowledge of gambling and related issues and understanding of recovery Knowledge of safeguarding children and adults
Knowledge and commitment to equal opportunities and anti-discrimination Ability to work responsively and flexibly in a range of settings
Ability to maintain clear and consistent boundaries
Ability to provide supervision to volunteers
Communicate clearly in writing, face to face, online and on the telephone Ability to work positively in a team
Ability to work independently, prioritise, plan and manage own workload Ability to utilise supervision constructively
IT literacy 

To apply

Please submit your CV and a cover letter detailing your relevant experience.

 Interviews scheduled on rolling basis via Zoom / Teams or in-person. 

Are you an experienced Volunteer Coordinator, with strong helpline or service delivery experience? 

The National Services Coordinator will be responsible for Volunteer Management across National Services. Supporting the recruitment, development, and onboarding of online volunteers.  As well as being responsible for the ongoing engagement of online volunteers.  This includes supporting our Helpline, Email and UYBO Services.

Working alongside the Helpline Service Manager, the role will support the development and growth of National Services.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

In this role you will ensure the centre runs smoothly on a day to day basis, alongside the Senior Coordinator and volunteers who support the reception function. You will possess strong abilities in organising and prioritising your own workload and demonstrate a flexible, proactively approach to your work. 

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Applying for this role:

To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters may not be considered

The closing date for applications is 9am Friday 10th January 2025

Please email us to ask about any reasonable adjustments you may need to be able to apply to this role.

Interview dates: Week of 15th January 2025 (if not held right away)

The successful applicant will be required to undergo an enhanced DBS check. 

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.