Support Through Court

Who we are

Support Through Court (formerly the PSU) is a charity for people facing court without representation. Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against.

An award-winning charity with over 600 dedicated volunteers, we operate across England and Wales with the aim of helping people facing civil and family courts alone. Last year our volunteers helped people on over 50,000 occasions.

We provide a safe space, with trained volunteers who listen to each client’s individual story. We help people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements. Our free independent, practical and emotional support alleviates clients’ concerns about the complicated legal system. Our service is offered equally to everyone and it is confidential and impartial.

We are determined to do more to help the growing number of litigants in person in the most cost-efficient way: it costs under £32 every time we help a client.

Our culture and values

We are client-focused, engaged, trusted, committed, respectful and welcoming.

• Client-focused: We take the lead from our clients
• Engaged: Everyone in our organisation has a voice and all voices are listened to
• Trusted: We strive to live up to the confidence placed in us by the people we work with
• Committed: We know that what we do matters and our skilled team is committed to delivering a high quality service
• Respectful: We all look after one another and take the time to talk openly and honestly with everyone we work with
• Welcoming: We are open to difference, encourage ideas and look after opportunities to learn

Equality, diversity and inclusion policy

At Support Through Court, we are committed to promoting diversity, equality, and inclusion within our organisation and the broader community.

We believe that diversity brings different perspectives, skills, and experiences, making our charity stronger and more effective.

Our Diversity, Equality and Inclusion policy outlines our commitment to creating an inclusive and welcoming environment for all individuals, irrespective of their race, ethnicity, gender, age, sexual orientation, disability, religion, or any other protected characteristic.

We strive to ensure that everyone feels valued, respected, and empowered to contribute their unique skills and perspectives.