Supporter Services Officer Jobs

Neighbourhood Watch Network (NWN) is the representative charity for the Neighbourhood Watch bodies and organisations and the 32 Neighbourhood Watch Police Force Associations across England and Wales and the Neighbourhood Watch Borough Associations in London.

Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office and sponsor organisations in the private sector. The turnover is in the order of £1M per annum.

The interviews for the post will be in person at our London office on Friday 10th January.

Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been. Neighbourhood Watch is a powerful organisation with approximately 2.3 million members and a brand that is recognised by 93% of people in England and Wales. The overarching aim of our 5 Year Strategy is to build on the history, strength and size of Neighbourhood Watch and to re-invigorate the charity into an even more relevant and more diverse organisation.

As a key member of the senior management team you will work closely with the Chief Executive and colleagues to ensure NWN communicates effectively with its members, stakeholders and the public. Responsibilities include ensuring the communications and PR of NWN are both influential and informative. To research and write appropriate press releases and any other form of communication and circulate them to their intended audience. Managing, updating and maintaining content on the NWN website, and support of volunteers on the NWN learning hub.

Role Details & Staff Benefits 

Salary: £75,000 - £85,000, depending on experience 
Duration: Permanent contract 
Hours: Full time 
Location: Hybrid – attendance at the NASP office at London’s Royal Festival Hall will be 
required up to 2 days per week, as well as travel for site visits, staff days, and external 
meetings as required.

NASP offer a range of core benefits for staff on payroll, including: 
• 30 days paid annual leave per annum, plus Bank Holidays
• An additional day of paid leave per year on your birthday  
• Opportunities for Volunteering & CPD days each year  
• Opportunity to request flexible working arrangements, including compressed hours  
• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

Purpose of This Role: 
NASP is a highly ambitious charity, founded by government and working across diverse 
sectors to improve healthcare in England and across the world through the development of 
social prescribing. This is a senior leadership role to shape our future strategy and develop 
existing and new partnerships with government departments, national agencies, charities, 
business, the NHS and others to deliver this. 

We are seeking an experienced senior leader, an optimist with strategic vision and a high 
degree of intellect who can collaborate with other leaders to design and deliver solutions to 
our most pressing problems in health and wellbeing. The postholder will navigate highly 
complex systems and networks and need to be very politically astute, diplomatic and excel 
at building relationships with trust and integrity.

The Executive Director for Strategy and Partnerships is the second most senior role in 
NASP, with a remit for leadership across the organisation and responsibility to deputise for 
the CEO. The core purpose of the role is to form strong relationships and partnerships with 
leaders from diverse sectors and co-produce strategies and programme plans for joint work. 
Existing formal partnerships include agreements with national ‘arm’s length’ bodies such as 
Sport England and Natural England, and charities such as Independent Age. It includes line 
management responsibilities for staff seconded by partners or employed directly by NASP, 
to deliver partnership plans and priorities. The role includes the strategic leadership of multi
million-pound programmes reporting to government departments (for example working 
closely with DEFRA to lead the Treasury-funded ‘Tackling and preventing mental ill health 
through green social prescribing’ programme). Therefore, a focus on delivery and achieving 
outputs and outcomes is just as important as strategic vision.  

NASP also works internationally and there will be opportunities to travel regularly, for 
example supporting our network of global contacts with events (most recently the Canadian 
International Social Prescribing Conference). 

The ideal candidate will be highly articulate, a persuasive public speaker, with a proven track 
record of delivering complex high impact partnerships which make a measurable impact. 
You will need to be comfortable advocating for social prescribing at the highest level; to 
government ministers and officials, CEOs of large organisations and global partners such as 
Movember, Amazon and the World Health Organization.   

Please read the full job description and complete the application form below (also available on NASP's Careers page). Submit your application to the email specified in JD by 9am, Monday 20th January 2025. 

NASP have the right to bring the application deadline forward as they deem fit.

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Communications & Campaigns Executive within the Campaigns, Education and Youth team at WWF-UK.

As the Communications & Campaigns Executive you will play a vital delivery role in WWF’s public activities in Spring 2025. The role will provide organisational and administrative support for several tasks and projects in the Directorate, including #WorldWithoutNature and Earth Hour.

We’re looking for someone with experience in a similar environment where excellent attention to detail is key as well as experience of budget reporting/management, grant management or sub-granting projects. Having knowledge of project methodology and practices acquired through relevant work-based experience is essential.

Benefits, rewards & location

The salary for this role is £30,479. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Job Title: Children's Independent Domestic Violence Advocate (CHIDVA)

Location: South Warwickshire
Salary: £25,104 per annum
Contract type: Fixed Term (Until January 2026), Full Time

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Children’s Independent Domestic Violence Advocate (CHIDVA) to provide high quality practical and emotional support to children who are living in Warwickshire and have witnessed or experienced domestic abuse. 
 
The post holder will support children and young people from the age of 4 – 17 years old who have been affected by domestic abuse, including teenage relationship abuse. The postholder will support children and young people from the point of crisis to ensure their short-term and long-term safety; reduce risk; enable them to access community support services and achieve their goals. The postholder will also increase the ability of partner agencies including schools to recognise and respond appropriately and safely to young people affected by domestic abuse. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 6 January 2025

nterview Date: 15 January 2025
 

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

CEO (Charity)

Location: Brighton

Salary: Up to £70,000 depending on skills and experience 

Permanent, Full Time

Hours: 37.5 hours per week

Closing date: Sunday 5th January 2025 
 
Interviews: Week commencing 13th January 2025 

Anyone can develop a problem with drink or drugs, no matter background or situation. But we know women are more likely to face barriers to accessing the support they need.

Working closely with the Trustees, the leadership team and the rest of the organisation, you’ll move Oasis forward by leading delivery of the strategic plans; strengthening financial resilience; and ensuring we fulfil governance responsibilities in order to realise Oasis’ vision of giving hope and delivering effective support to people affected by drugs and alcohol.

As Chief Executive Officer, you will be responsible for helping meet the challenges of a testing financial environment, fast-changing and complex user needs and a rapidly evolving policy framework. This is alongside helping to support the needs of staff and volunteers, at the same time as moving Oasis to become even more diverse, inclusive and representative of the communities we serve – now and into the future.

We’re looking for someone who will help put innovation at the heart of all we do, so that we can continue to deliver the highest standards of service, whilst capitalising on the phenomenal work already being delivered.

Keys skills required:

• Collaboration and partnership working

• Strategic planning

• Leadership

• Effective communication

• Organisation and decision-making

• Knowledge and understanding of the drug and alcohol services sector / voluntary / health and social care sector

Who we are looking for

• Strong leadership skills and the ability to enthuse, motivate and develop teams of people to deliver results.

• Proven track record of securing funding in a tough financial climate, particularly through trust and foundation applications

• Understanding of key issues, policy and legislation surrounding drug and alcohol services.

• Experience in financial management and budgeting skills.

• Experience in leading change management.

• Understanding of the voluntary and community sector in the UK and the issues it faces.

• Ability to think strategically and to communicate the strategic vision.

• Excellent all-round communication skills and relationship management abilities

About us

We give hope to people affected by drugs and alcohol. We help women, children and families find the strength and opportunities to make choices that lead to change. Not just for themselves, but for their families, their friends and their communities. For all of us.

We treat the person, not just the problem. We don’t ‘fix’ or rescue anyone. Instead, we give women hope that things can be better, and the tools to make changes. We understand that people aren’t always straightforward – and that a tough start in life doesn’t have to mean a bad end. For over 25 years, we’ve worked with compassion and creativity to show just that.

The Vacancy

Full time (35 hours) Learning and Development Officer (aligned to Chester & Stoke-on-Trent and Isle of Man Districts)

Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.

This role is aligned to two Methodist Districts, Chester & Stoke-on-Trent and Isle of Man, and covers a wide range of learning and development areas within the life of the church, aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.

As the successful applicant, aligned to both the Chester & Stoke-on-Trent District and Isle of Man District, you will work with other team members across the Learning Network and the wider Connexional Team to enable Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.

About you

The role includes:

enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes in areas such as leadership development, biblical literacy, vocation, worship leading and preaching, pastoral care, ministerial wellbeing, supervision, conflict resolution, mission and ministry with all ages;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends.
a requirement to live within the Chester & Stoke-on-Trent District of the Methodist Church and to travel to the Isle of Man as required
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.

Key skills include:

Building good relationships with the Districts and with individuals and communities across the church and beyond;
An ability to work interculturally - being sensitive to working across different nations or jurisdictions, with an understanding of contextual theology;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

The successful applicant will be required to live within the geographical area of the Chester & Stoke-on-Trent Methodist District and will be expected to travel to the Isle of Man for work purposes.

Closing date: 12 January 2025

Interviews to take place on: 4th February 2025 in Crewe

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

This role is based in the UK based in our London office. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

Christian Aid's Campaign and UK Advocacy division exists to support Christian Aid's mission by making change happen through influencing people in power; engaging, inspiring and equipping people to make their voice heard; and working with allies and champions in the church, Parliament and beyond.

This role exists to influence members of the UK Parliament and other political targets to help advance our policy, advocacy and campaigning on climate and economic justice, and crisis contexts - currently with a particular focus on Gaza and the wider Occupied Palestinian Territory. In a fast moving and rapidly changing political environment, the role is responsible for identifying the most important people for influencing the UK Government; engaging MPs to speak up on our issues; monitoring parliamentary activity; building relationships with champions inside and outside of Westminster; scanning the political horizon to support the Chief of UK Advocacy and Policy and others in the organisation; and organising events to raise Christian Aid's profile in the political arena.

About you

You will have an excellent knowledge of the UK Government and Parliament, how policy change happens in the UK and how to develop effective advocacy strategies to achieve change. You will have experience of working in advocacy, public affairs or communications in a public policy role, engaging key external stakeholders and effectively representing an organisation's opinion and complex issues to a range of audiences. You will need a good understanding of the political environment, particularly current debates in international development and climate. You will be experienced in working with other organisations, networks and coalitions to advance advocacy. The successful candidate will need to be able to demonstrate the required experience to successfully deliver on a demanding set of priorities. This role is fixed term for 12 months

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance

Job Title: Qualified Practitioner

Reporting To: CP Manager 

Location: Remote (UK or NZ)

Contract: Fixed Term, 22 months

Hours: 9 - 15 hours per week (3-5 3hr shifts each week at specified times on a rota)

Hourly Rate: £15 / $30 p/h 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression

Closing Date: 12th January 2025

Job Purpose: To have text-based conversations to provide mental health support to people in distress, working to take someone in distress to a calmer place.

Key duties and responsibilities

• Have text-based conversations to provide support for people in distress at peak evening times.
• Follow our training and work, with the support of a Clinical Supervisor, to take someone in distress to a calmer place.

Person Specification 

Essential

• You must be able to follow the Shout model for support and be comfortable holding a minimum of four conversations simultaneously as directed by your Supervisor.
• You should be calm, compassionate, communicative, confident and interested in developing skills in the field of digital mental health.
• You must hold a qualification at Level 4 or above in counselling, psychology, psychotherapy, nursing or social work, and have suitable experience of working on the front line of mental health.
• You must hold, or commit to studying towards, a Level 3 safeguarding qualification, and have completed the Shout Safeguarding Texters training.
• You must be able to commit to taking shifts at times stipulated by our rota between three and five times per week on average, and be able to respond to occasional calls to help out if we are experiencing a substantial spike in demand at other times.
• You must be able to attend a group reflective session with our practice lead once a month, which will be held remotely.
  Contracts of either 3, 4 or 5 shifts (shift=3hrs) per week
• Minimum of 4 conversations at any one time
• Excellent IT skills
• Excellent communicator
• Ability to multitask and work at a high volume whilst maintaining calm under pressure
• Demonstrate a high level of resilience
• Willingness and ability to work independently (remotely), whilst remaining connected to and engaged with the team
• Reflective, compassionate, kind, and respectful
• Proactive in reviewing own performance, improvement and development

Desirable:

• Knowledge and experience of safeguarding, confidentiality and risk
• Ideally, you should have an external supervisor and/or a personal counsellor, but we are aware that some jobs or qualifications do not require this.

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse victims and their children. It is a fixed term role until November 2025.

The Resettlement Team focuses on delivering timely and high quality, trauma informed support to victims of domestic abuse and their families.

The post holder will support victims experiencing domestic abuse to access safe accommodation and those resettling in Wiltshire following fleeing domestic abuse, make long term positive and sustainable changes in their lives and to recover from the harm of domestic abuse. To do this you will work sensitively with service users to support them in making the changes to live free from harm, ensuring they feel safe, secure and supported.

We are looking for individuals who are passionate about preventing domestic abuse and supporting survivors to live free from abuse.

This role will be based in Trowbridge, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Main Duties and Responsibilities

• To provide a high quality support service to victims experiencing domestic abuse, giving practical and emotional support.
• Provide support to service users and their families when living in safe accommodation and resettlement support when moving on from refuge accommodation and in the wider community.
• Manage a caseload of assessed service users through telephone and face to face support, to enable them to increase their safety and make positive choices for the future.
• Prepare and deliver educational, time bound sessions on a one-to-one basis with service users around domestic abuse including, but not exclusive to, safety, power and control, barriers to leaving, boundaries, impact on children, moving on and red flags.
• Complete an initial assessment of individuals’ and families’ needs to identify and plan the support needed to address issues and prevent any problems from escalating.
• Referring service users to the various groups within Wiltshire, such as Empowering You, Rediscovering You and Connecting You.
• Supporting service users who are moving on from refuge, providing advice information and support to victims, including around further safe accommodation and independent living, as required.
• Improve parents’ understanding of the impact of domestic abuse on their child and work with the parent to provide continued support to their child.
• Empower service users to make informed decisions about various aspects of their lives through discussions about options available to them as survivors of domestic abuse.
• Plan and implement activities to promote self-awareness, confidence and participation for service users.
• Ensure support provided is accessible to service users in terms of local and times.
• Give priority to service users who have had to move due to domestic abuse.
• Undertake regular caseload review meetings with individuals and families during home and community visits to ensure they are fully supporting to progress and achieve desired outcomes.
• Undertake risk assessments and implementing robust safety management plans, with due regard to the dynamic nature of risk.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises, including access to places of safety.
• Work closely with multi-agency partners and the wider Phoenix team to ensure that we maintain a focus on risk management and safeguarding.
• Develop and establish positive partnerships with Wiltshire’s housing organisations and services to ensure holistic and joined up service delivery.
• Assist service users in attending housing, legal and other appointments where necessary.
• Enable service users to participate in the design, delivery and evaluation of services.
• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved.

Groups and Activities

• Focus on assisting clients and their families to reduce social isolation by connecting them to local community facilities, activities and groups.
• Assist with recruiting clients to be involved in the development of groups or activities or groups, providing them with on-going support.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9.00am to 5.00pm in the Trowbridge office.

Responsibilities

• Manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

Health & Safety

All individual employees are required to promote a health and safety culture within the workplace, observe all health and safety rules and procedures, attend training courses as required and, where appropriate, conduct risk assessments e.g. VDU, maternity, lone working, H&S audits, etc.

Safeguarding / Disclosure and Barring Service

FearFree is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and bring any concerns (whether in respect of service users or members of staff) to the attention of Safeguarding Leads immediately. This role will require an enhanced DBS check.

Confidentiality and Data Protection

All employees must ensure that essential information of a sensitive and/or personal nature is not disclosed to, or discussed with, inappropriate persons and that all information is maintained in accordance with the GDPR and other related legislation/requirements.

Equality and Diversity

FearFree is committed to encouraging equality, diversity and inclusion among our workforce and our service users and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our service users, and for each employee to feel respected and able to give their best. The role has the responsibility to ensure all duties and responsibilities are carried out in a manner which promotes FearFree’s Equality, Diversity and Inclusion policy.

Applying for this Role

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. Please also see our website for FearFree's Privacy Policy for further information about how we process your personal data at FearFree.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

This role will be based in HMP Bronzefield and our South London Womens Hubs, leading the development and delivery of specialist domestic abuse/family & significant other support with women impacted by the criminal justice system. 

Key Responsibility Areas

1. Lead on developing an effective domestic abuse/family & significant others intervention for women impacted by the criminal justice system
2. Develop effective relationships with key stakeholders to ensure a collaborative approach to addressing women’s needs
3. Provide expert advice and support to colleagues, including Women in Prison’s influencing team
4. Provide effective leadership to direct report/s, ensuring teams are managed and supported.

Duties and key responsibilities

Lead on developing an effective domestic abuse/family & significant others intervention for women impacted by the criminal justice system:

• Lead the Family and Significant Other strand of support to create an intervention that assesses clients’ domestic abuse needs, providing expert advice and support, and developing a support plan to address identified needs.
• Provide trauma-responsive approach, undertaking risk and needs assessments that reflect each individual's situation and support needs. 
• Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised communities. 
• Accurately document all client interaction on relevant databases, always working in line with Women in Prison’s case management policy, and data protection legislation. 
• Support in the collation and production of reports, including ensuring that appropriate recording, monitoring and evaluation of work is completed to set deadlines. 
• Completing DASH risk assessments and attending MARAC meetings where appropriate.

To develop effective relationships with key stakeholders to ensure a collaborative approach to addressing women’s needs: 

• Work in partnership with key organisations, such as domestic abuse services, children’s services, housing departments, prison based teams, community organisations, to advocate for women’s needs around family and significant others.
• Take a collaborative multi-agency approach to supporting women, including representing and supporting women at multi-agency meetings. 
• Contribute to strategic and operational meetings, such as performance review meetings with funders and partners.  

To provide expert advice and support to colleagues, including Women in Prison’s influencing team

• Support the wider team to increase knowledge on DA legislation and pathways through providing support and advice, and training to internal colleagues. 
• Support Women in Prison’s influencing work through actively contributing expertise into campaigns and ensuring that Women in Prison provides a platform for women’s voices. 
• Contribute to development of new approaches and interventions that address underlying contributing factors to women’s offending and criminalisation. 

Provide effective leadership to direct report/s, ensuring teams are managed and supported:

• Line manage direct report/s and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with WIP policies and procedures.
• Support the Link Worker with development of the programme.
• Ensure the Link Worker is linked in with wider South London Women’s Hub teams.  

In line with legal requirements and the nature of our work, this role:

· Is restricted to women only as a genuine occupational requirement

· Requires the right to work in the UK

· Is subject to an Enhanced Barring DBS check. 

· Is subject to HM Prison and Probation Service vetting (‘Enhanced Level 1’ or ‘Standard Plus’) 

· Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission

We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.

This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Working closely with the rest of the A&W team and wider stakeholders, such as the Communications team, media and creative agencies, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach. 

In addition to leading DRTV, this role also involves delivering a variety of other important activity as required, such as inserts and welcome journeys. There are opportunities to turn your hand to a range of channels and product promotion as we aim to scale up channels such as inserts. 

Criteria 

We’re looking for an enthusiastic and highly organised individual with excellent communication and analytical skills. You’ll enjoy looking for ways to optimise all elements of campaigns from creative, content and media testing and able to act as a key point of knowledge in this area. Experience of DRTV is required, with an understanding of individual giving fundraising KPIs, including in relation to: DRTV, print, telemarketing, email and landing pages. You will be confident working with data with attention to detail and accuracy, from briefing data criteria for emails to using excel to review and share results. You will also be able to engage wider stakeholders in our acquisition testing plan development, providing clear regular communication to update on progress and learnings. 

Most importantly, you’ll be keen to deliver insight and audience-led, best in class fundraising campaigns to help Brooke realise an ambitious acquisition growth programme.` 

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may closed early depending on the response) 

Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager. 

Location: Twickenham, Greater London (TW2 7DE) Hours: 27.5 hours per week, Monday to Friday Salary: £23,467 per annum (£32,000 FTE) Contract: Permanent, Part-time

About Us

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.

The Role

As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.

Key Responsibilities:

·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained. 

·Manage the Centre Coordinator 

·Coordinate centre scheduling, including therapist sessions and other meetings

·Provide administrative support to the CEO and handle enquiries

·Ensure compliance with health and safety regulations and charity policies

·Maintain personnel records & IT access

·Oversee the client record keeping system and support staff users 

·Support staff recruitment and induction processes

·Recruit and manage volunteers

·Keep our website up-to-date 

What We're Looking For:

·Excellent administrative and organisational skills

·Proficiency in Microsoft Office and confidence with IT systems

·Strong communication and interpersonal skills

·Ability to work independently and as part of a team

·Empathy and understanding for the families we support

·Flexibility to adapt work to support the changing needs of the charity 

Desirable Qualities:

·Understanding of children's mental health

·Experience in office management

·Experience in volunteer management

·Driver's license and own vehicle

What We Offer:

·A chance to make a real difference in children's lives

·A supportive and collaborative work environment

·28 days holiday (pro-rata, including bank holidays)

·Workplace pension scheme

·Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

Closing date: Thursday 9th January 2025 at 12 noon

Interviews will be held in person on Wednesday 15th January 2025

POST: CYP Autism Hub Manager (Barnet)

LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet, NW11 6AB

SALARY: £34k-35k

HOURS:Full time (37.5 hours), flexible with occasional weekend and evening work

Reports to: Hub Service Manager

Direct Reports:  Hub team: 2 Hub coordinators + 1 admin/ receptionist

About Resources for Autism (RfA)

We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

Our Services

All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.

The Role

Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.

The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:

- Advice support and signposting to the autism community pre and post diagnosis

- Weekly drop ins

- Social groups for autistic young people and those who love and care for them.

- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults

- Behaviour surgeries for parents

- Autism Training to partner organisations

The Autism Hub Manager is the lead role of this project who will be responsible for certain elements of its direct delivery, managing partnerships and coordinating key professionals and maintaining responsibility for the building/ venue day to day. You will have a small team of Hub Support Workers who will work under your supervision in order to deliver the service/ support as necessary and an administrator. You will work closely with partners and service users to ensure a co-production approach is taken, ensuring that the voice of autistic people is rooted in every element of the project from inception to implementation to evaluation.

We are looking for a values-driven candidate with previous experience of managing projects, managing a venue, advanced knowledge of autism and ability to flex their communication style to meet the needs of the people who use our service, their families, our staff and our volunteers.

You will have a great team of people around you and the opportunity to lead a new and innovative wellbeing project which will make enhance the offer for the Autism Community of Barnet.

Main Responsibilities:

· Overall responsibility for managing this service by ensuring all elements of it are carefully planned, delivered and well communicated across all stakeholders (staff, service users, commissioners, professionals)

· Coordinate time tables of dropins, activities, workshops and other service delivery areas.

· Oversee and manage the general usage of the building, including room usage and room/ desk bookings.

· Take responsibility for the premises, alongside RfA staff, to ensure high standards and requirements are met re: H&S, facilities, fire, first aid and other building related duties.

· Deliver occasional elements of direct support.

· Ensure suitable promotion and advertising of the service to families, autistic individuals and professionals in Barnet ensuring that it reaches the right people.

· Possible occasional home visits to make assessments and match people to relevant group/ service.

· Ensure a co-production approach is taken capturing views and opinions of experts by experience to influence the shape and direction of the service.

· Line-manage Hub Access Officers and sessional staff who will work in the Hub offering guidance and support and 121’s.

· Ensure a good link to other services within RfA and provided by other local agencies to ensure efficient working, minimal duplication and proactive joined up working.

· Work with Marketing to design any materials needed to promote the hub, it’s activities and ensure people can sign up to any training/ workshops that are offered.

· Ensure effective monitoring and evaluation of the project and services delivered within the project capturing and measuring outputs and outcomes and ensuring the project is reviewed on an ongoing basis. Ensure results are communicated to commissioners at regular intervals.

· Work with the wider Resources for Autism teams including colleagues in Behaviour, People Team, Finance and Fundraising, contributing meaningfully to the future direction of RfA.

· Undertake training and development necessary to develop in your role as an autism specialist.

· Conduct thorough risk assessments of the building, all events and activities and maintain confidentiality at all times.

· Uphold and adhere to the values of RfA at all time.

· Ensure there is always compliance with RfA’s safeguarding policies and procedures.

· All staff are expected to promote equality in the workplace and in our services.

· Undertake any other duties asked of you that are commensurate with your grade.

Flexible working:

Some occasional evening and weekend work will be required.

Person Specification

Skills and experience

Essential

Previous experience (minimum three years) of working with autistic individuals and families

Minimum of 3 years post qualification children, young people and families work

A recognised qualification in health and or social care relevant to this role.

Previous experience of managing staff/volunteers and a management qualification

Experience of managing/ coordinating a venue/ building including robust understanding of H&S policies

Previous experience of working within a coproduction lens

Experience of running groups with autistic young people/adults and/or parent/carers

Values driven and with a passion to make a difference to the lives of those whose voices are often marginalised.

Experience of how technology can be used to support more people is a bonus but not essential.

Excellent communication skills (written and verbal) adaptable to different populations including colleagues, external professionals, service users, families, volunteers, donors

Knowledge of the local services in Barnet

Excellent understanding of autism and behaviour support

Excellent organisational and prioritisation skills

Neuroaffirmative approach to autism with demonstrable passion to work with autistic community.

Good understanding of Safeguarding (Level 3 or DSL) and knowledge of the DOH Guidance, Working Together To Safeguard Children and the Assessment Framework

Proficient with Office 365

Ability to conduct risk assessments

Ability to work flexibly with occasional evening/weekend availability

Self-starter and able to work independently using own initiative

Nonjudgemental, compassionate

High level of competence in written and spoken English and numeracy

An understanding/ awareness/ or lived experience of autism

Knowledge of Childcare legislation and relevant guidance, regulations and standards of best practice

Knowledge of social services departments in relation to children and families.

Standard skills expected of all staff

Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Strong organisational and prioritisation skills

Good understanding of Safeguarding 

IT skills: proficient with Office 365

Self-starter and able to work independently, using own initiative

Non-judgemental, compassionate

Training in the Children’s Act and Child Protection is also required however this could be provided if a strong candidate meets all the above criteria.

Confidentiality

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.

Staff Benefits

90% of our staff say that Resources for Autism is “a great place to work”.

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

· flexible working patterns with the option to work in a hybrid way (only available for some roles)

· 25 days of leave (pro rata for part time roles) each year plus bank holidays and an additional 3 days with 1 being your birthday and 2 further celebration days

· access to ongoing training and progress in the areas that interest you

· access to our wellbeing initiatives and an Employee Assistance Programme

· enrolment on to our pension scheme

· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

· Free tea and coffee on site

· Free on site parking in west midlands. Please note London has very limited options

· Statutory sick pay for all staff except zero hour contracts

Application process:

To apply, please send a one-page covering letter and your CV to our current Head of People via email.

To discuss the role informally, please email us. 

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. 

As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. 

RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview. 

Deadline for applications: 8th January 2025

Interviews:  week beginning 20th January and 27th January

Why FitzRoy?

At FitzRoy, we’re not just another charity. We are a pioneering national organisation dedicated to transforming the lives of adults with learning disabilities, autism, and mental health needs. With over 100 services across England, we support more than 800 people. Despite the challenges in the social care sector, FitzRoy has grown consistently, proving our resilience and commitment to the people we support.

About the role:

As the HR Business Partner for our West Midlands region, you’ll leverage your strong generalist experience to support all HR areas. You’ll be backed by a fantastic HR Advisor who will handle complex ER cases under your guidance. We’ve established an exceptional recruitment approach, and you’ll have the opportunity to further build on these successes in the region with the support of a Recruitment and Retention Officer and a Recruitment Co-ordinator.

A key part of this role involves close collaboration with our operational colleagues, providing plenty of opportunities for joint projects, attending regional meetings, and visiting our services to experience the fantastic work we’re doing firsthand.

Our HR team has ambitious strategic goals, offering a wide range of opportunities to get involved. From supporting the implementation of our new EDI and wellness strategy to enhancing rewards and benefits, boosting staff engagement, and staying compliant with upcoming legal changes, there’s no shortage of impactful activities to be part of.

We're a collaborative and supportive team, so we’re looking for someone who not only works well with others but also brings a flexible, "all hands-on deck" attitude to step in and support wherever needed.

What experience do you need?

• Sector experience is highly desirable but not essential 
• Level 5 CIPD Qualification, Level 7 is highly desirable.
• Up to date knowledge of employment law and statutory legislation.
• Business Partnering experience with senior colleagues.
• Employee relations experience to enable overall accountability of HR Advisor’s case work.
• Experience of recruitment in a challenging sector.
• Managing and delivering HR projects.
• Line management responsibilities

We’re looking for someone that will See the Person and grasp a good understanding of our organisation and our colleagues to make meaningful contributions to HR activities that are well adapted to those colleagues who work for us.

What’s in it for you:

• Flexible working arrangements.
• Home based or based in our Central Support office in Petersfield.
• Generous Leave: Start with 25 days of annual leave, increasing to 30 days with service, plus the option to purchase additional leave.
• Health and Wellbeing: Free Health Care Cash Back Scheme for reimbursements on dental optical and other health related expenses, virtual doctors, free legal advice, free counselling support, and a Blue Light Card for shopping discounts.
• 10% employer pension contribution (with a 5% employee contribution) and life assurance.

Our Vision and Values:

Our vision is a society where people are treated as equals within inclusive communities and empowered to ensure their rights and aspirations are met.

Our purpose is to enable people with learning disabilities, autism and mental health needs to thrive, living more independently at home and at the heart of their communities.

Our values – See the Person, Be Brave, Be Creative – guide everything we do. If you share these values and are passionate about making a transformative difference, we want to hear

Early application is encouraged as we regularly review applications throughout the advertising period and reserve the right to close the advert early.

The role will require travel to our services and any other off site meeting location.  Therefore, a full licence that allows you to drive in the UK is essential, as is access to your own vehicle for business travel.