Mental Health Innovations

Who we are

Mental Health Innovations (MHI) is a charity that uses digital innovation, data-driven analysis and the experience of clinical experts to improve the mental health of the UK population through the provision of digital tools, support and resources. We run the Shout ext messaging support service.

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. We launched publicly in May 2019 and we’ve had nearly 1 million conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support. As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

Shout Volunteers are at the heart of our service and we're recruiting new digital volunteers to help us with the 1,800 requests for support we receive every day from children, young people and adults througout the UK.