Supporter Services Coordinator Jobs

GiveOut is an award-winning international community foundation, with the mission to grow giving to support the global struggle for LGBTQI human rights. We advocate for more funding to benefit LGBTQI causes globally, fundraise to foster more giving by the LGBTQI community and our allies, and pool donations to provide grants and other support to LGBTQI organisations worldwide, to build a world where LGBTQI people everywhere can live their lives freely and fully.

Across the world, courageous activists are doing vital work to protect and improve the lives of LGBTQI people. But they lack resources and funding is fragile, especially in the Global South and East. Our global community and allies want to provide support, but it is not always easy to do so. GiveOut’s purpose is to help address this urgent need by providing a platform for our supporters to give in one place to fund LGBTQI rights activism worldwide. We pool the donations we receive to provide flexible grants to LGBTQI organisations around the world, ensuring they have more of the resources they need to defend our communities, tackle inequality and campaign for lasting change.

An entry-level role, the Philanthropy Coordinator will be a key member of GiveOut's small team, with responsibilities in three main areas: helping with internal programme coordination, supporting colleagues on key donor relationships and fundraising, and taking the lead on community fundraising. They will be highly organised with a strong work ethic, enjoy organising events, and up for the challenge of raising lower level gifts from our community and allies. They will have the opportunity to develop organisational, project management and fundraising skills, learn about LGBTQI rights activism around the world, and see the impact of their work through the incredible LGBTQI organisations supported through GiveOut. 

Main responsibilities:

Internal programme coordination

• Manage calendars, schedule internal meetings, help bring together agendas, book meeting rooms, and take minutes where required

• Help maintain internal documents using Google Workspace 

• Work with colleagues on shared processes, including finance and reporting

• Contribute to a dynamic, fun and effective organisation

Supporting donor relationships

• Triage donor requests, responding where appropriate 

• Schedule external meetings and calls

• Create and send invoices 

• Ensure we have necessary information to claim Gift Aid on eligible donations

• Maintain database to ensure accurate donor information in GiveOut’s CRM (Donorfy)

• Support on fundraising events and briefings, creating event plans, and managing invitation process 

• Support travel, logistics and manage itineraries for international guests 

• Support on reporting to donors on the impact of their giving, building donation reports from database, liaising with internal teams, and using templates to build reports

• Assist in donor research and prospecting

Community fundraising 

• Lead on engaging lower value individual donors 

• Organise fundraising challenges 

• Offer guidance, materials, and support to individuals and groups organising their own fundraising activities

• Track regular monthly giving and contact donors to discuss any missed payments and re-establish regular giving 

• Support the Donor Journey (automated stewardship journey for new individual donors, providing regular donor emails) 

• Ensure accurate tracking and processing of community donations, including managing online fundraising platforms

What success look like:

• A well run philanthropy programme, with the systems and processes in place to support effective fundraising

• Strong donor relationships, with colleagues supported effectively to maintain and strengthen relationships with key and high-value donors

• Accurate and up-to-date donor database, with all donor information and donations accurately tracked and acknowledged

• A growing community of grassroots supporters and lower-value individual donors, through community fundraising initiatives

• A dynamic, fun and effective organisation that is respected and valued by supporters

Required attributes, skills and experience:

Must-have:

• Connection to GiveOut’s vision, mission and values, with a commitment to the LGBTQI community

• High ethical standards and integrity

• Team player, with strong interpersonal skills 

• Strong communication skills, written and verbal, confident in engaging with colleagues and external stakeholders 

• Strong organisational skills, with ability to manage multiple tasks simultaneously

• Excellent attention to detail and time management

• Good working knowledge of using office software (documents, spreadsheets, presentations) and online calendar tools

• Highly motivated, with a strong work ethic

Desirable:

• Experience in organising and coordinating events

• Fundraising or relationship management experience

• Good working knowledge of Google Workspace tools 

• CRM experience (Donorfy-specific training will be provided)

• Experience using MailChimp, MailMerge or other email marketing tool

• Working knowledge of GDPR

The Good Shepherd has a long history of supporting the most disadvantaged people in Wolverhampton. Our mission is to end homelessness, support recovery, and create pathways out of poverty.

We are looking to recruit an experienced Team Leader - Operations within the Good Shepherd. You will play a pivotal role in ensuring the seamless operation of our day-to-day services. Collaborating closely with the Operations Manager and Service Manager, you will lead and support a dedicated team, ensuring all aspects of our front-of-house triaging, free-to-access food services, and food deliveries are executed efficiently and effectively.

To apply for this role please visit our website.

PLEASE NOTE CV'S WILL NOT BE ACCEPTED

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. 

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Global Communications team is looking for a Communications Coordinator with excellent organisational, writing, and digital skills, heaps of initiative, and a passion for MSI’s mission. The role involves providing communications and administrative support to the team in order to increase the visibility and effectiveness of MSI’s work both within the organisation and with external audiences.

MSI is fast-paced and international. Our Communications Coordinator will have an interesting and varied workload and will be supported to take on key responsibilities. On a day-to-day basis, they can expect to liaise with team members from all parts of the organisation, including its overseas programmes, as well as working closely with other members of the team.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice
• Excellent written and verbal communications skills, including excellent grammar and spelling
• Excellent computer skills – must be highly proficient at Word, Outlook, Excel and Powerpoint
• Strong interpersonal skills, and the ability to work confidently with external stakeholders and colleagues at every level of the organization
• Outstanding organisational skills, including the ability to use initiative, prioritise workload and work under pressure to meet tight deadlines
• Enjoy working as part of a busy and fast-paced team

To perform this role, it is essential that you have the following experience:

• Experience working in a fast-paced team/environment
• Proven administrative experience
• Exposure to communications and digital media channels
• Demonstrable writing and proofreading experience
• Proven experience of working to tight and changing deadlines
• Experience working with Microsoft Office.

Formal education/qualification

• Degree level education (or equivalent) or relevant proven work experience

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity. 

For this role, we’re looking for an individual who is:

• Pro-choice
• Team player
• Commercially aware
• Culturally sensitive
• Professional
• Able to work under pressure
• Positive attitude
• Proactive
• Willing to support on reasonable out-of-hour requests, for example, if facing an urgent comms issue

Please view the job framework on our website. 

Location: London Support Office (hybrid working).

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent

Salary: £24,975 - £31,213 per annum for UK based candidates. Discretionary bonus + benefits.

Salary band: BG 5

Closing date: 7th August 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Reporting to: Training Manager

Location:  Hybrid (a combination of office and homeworking)

Salary:  £22,366

Hours: Full time 37.5 hours per week

Annual leave: 28 days per annum

Accountability

• Responsible to: Training Manager
• Accountable to: Board of Trustees, Staff and Volunteers, Funders, Stakeholders, Donors

Grassroots Suicide Prevention (Grassroots) is a charity working nationally to prevent suicide. Our vision is ‘A future where more lives are saved from suicide’ and our mission/purpose is; ‘we empower people to help saves lives from suicide through connecting, educating, and campaigning nationally’:

• Connecting: We listen and connect people to support through our Stay Alive app, tools, and resources to help keep people safe from suicide.
• Educating: We offer bespoke and evidence-based consultation and training, co-designed to empower individuals, organisations, and communities to develop the skills and confidence to help save lives.
• Campaigning: We help remove the stigma around suicide. We know that most suicides are preventable with timely intervention and the right support. We raise awareness through campaigning on the ground and influencing at a strategic level.

We are looking for a dynamic and highly motivated Training Support Coordinator to join our team. A keen interest in the charity sector and charity administration is essential. We are looking for someone with a can-do attitude, who will relish the opportunity to support our training team and help all staff and volunteers.

We require someone who can provide a solid foundation of administrative support.

Most importantly, we need someone who is organised, a good listener, pragmatic and solution focussed and is passionate about helping us to continue being an effective and impactful organisation with strong administrative procedures.

Main Duties and Responsibilities:

 · The post holder will provide high quality administrative support to meet the day-to-day administrative needs of training and undertaking other ad hoc administrative tasks as they arise.

· Supporting across the full client journey from initial enquiry, booking training, material distribution, stock management, data entry, reporting, technical support during training (if needed), data entry and follow-up and evaluation.

Grassroots employee responsibilities

o All employees are required to abide by the Health and Safety at Work Act, attend annual mandatory training sessions and ensure that they comply with policies and procedures at all times.

o Employees must demonstrate commitment to their own personal development and are required to make a positive contribution to Income Generation and raising the profile of Grassroots locally and nationally.

o Strict confidentiality applying to all aspects of Grassroots business must be observed at all times.

Values and Behaviours

Grassroots has a set of values and behaviours to improve the experience of our clients and supporters. This means that in undertaking this role the post holder is expected at all times to behave in a way that demonstrates commitment to the delivery of thoughtful care to all and continual improvement in line with the values detailed below.

Compassionate: Our caring and empathic approach underpins and informs everything we do.

Courageous: We are brave, challenging and speak out fearlessly to create change to help save lives from suicide.

Collaborative: Our lived experience enables us to co-design and co-deliver our services to meet the needs of the people we work with.

Integrity: We are open and transparent with an inclusive and respectful culture.

Innovative:  We are creative problem solvers, forward thinkers, always striving for excellence.

GSP is a developing charity, and the post holder should be aware that their Job Description may evolve to meet the future needs of the Charity.

About Us  

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

Job Summary 

This is a 14-21 hours per week part time temporary 6 month contract. The pro rata salary for hours worked is between £12,658 - £18,987 per year (£31,645 full time equivalent). 

There is one role that can be done from any of akt's offices in Manchester, London, Newcastle or Bristol. 

This is an exciting opportunity for a well-organised and professional individual to join our team to support our work with young LGBTQ+ people facing homelessness. The role primarily involves quantitative data collection, analysis and reporting to inform akt’s strategic direction and demonstrate our impact externally.

You will need excellent analysis and communications skills, be highly organised and have the ability to present data in a format that is understandable, clear and can be utilised in a range of areas.

Key Responsibilities

• Conduct quantitative analysis of Services data, generating key insights to inform strategic direction and demonstrate akt’s impact.
• Produce regular internal reports for Services management on progress towards key performance indicators.
• Lead on presenting data to various audiences, including Services staff, senior management, Trustees, and funders.
• Build reports and dashboards on our CRM, In-Form (SalesForce), to support with data analysis and monitoring, and help Services staff to manage their caseload and performance.
• Coordinate and take the lead on specific projects relating to data collection, reporting, and/or impact monitoring including some cross-departmental projects.
• Continue driving a culture of data-informed decision-making and learning at akt, helping all colleagues to value Services data and to collect reliable and useful data about the work we do.
• Proactively improve data collection and reporting methods, considering creative and alternative methods informed by the young people we work with.
• Provide Fundraising and Marketing/Communication teams with Services data for external use, such as funding returns and applications, and fundraising appeals.
• Work autonomously and manage own workload, particularly around key reporting milestones: each financial quarter, and at the beginning of each financial year.
• Support other departments with internal and external research projects and requests for Services data, as commensurate with the role.

More information about the role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) on Sunday 11th August 2024

Interviews: Tuesday 20th August 2024

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Senior Events Manager 

Based: Battersea Park

Salary: £32,000 to £35,000

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Hybrid/Office

DBS: Basic

Role Overview: 

Reporting to the Senior Events Manager, the Events Coordinator will be responsible for managing outdoor, parks and corporate events. From supporting enquiries to increase sales conversions to helping customers plan and manage their events safely and successfully. 

The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

We are looking for someone who has previous experience with managing event applications and processing health and safety paperwork in parks, outdoor venues, or local authorities. Someone equally comfortable with advising professional event companies as well as supporting first-time community organisers and someone who can balance our commitment to not overwhelming our public spaces but also with a keen understanding of achieving revenue targets.

Main Duties/Responsibilities:  

Venue Management:

• Providing clients with venue availability, quotes, and conducting site visits
• Briefing clients on T&Cs for hire and licenses and supporting clients making event applications
• Ensuring all event application paperwork per event is complete and compliant with the requirements of the Event Policy
• Overseeing health & safety procedures; liaising with security personnel and conduct thorough site inspections before, during, and after events
• Working with internal & external contractors to secure the necessary services for each event and ensure clients are billed accurately
• Collaborating on developing new event opportunities to maximize revenue for the park(s)
• Communicating effectively with colleagues to ensure all park events and activities are well coordinated
• Maintaining clear communication with clients to address their needs and work with the site team to fulfill their requests
• Supporting and attending events / productions as required

Admin and Finance:

• Managing event bookings and venue schedules to maximise revenue
• Raising invoices and purchase orders for clients, tracking corporate bookings income and expenses, ensuring smooth cash flow, and keeping budget up to date
• Ensuring all supplier’s paperwork is checked and uploaded to the system
• Raising contracts and agreements, ensuring all aspects of the event are clearly outlined and protected
• Updating the booking system with all confirmed event details, ensuring all details are documented and ensuring efficient scheduling and avoiding conflicts
• Preparing and submitting TEN applications to relevant authorities for events requiring permits in public spaces or with specific restrictions
• Supporting the Head of Events and Senior Events Manager with various projects, taking ownership and initiative
   

Skills and Experience:  

• Minimum of 2 years experience planning and managing events, ensuring a positive client experience
• Management of multiple clients simultaneously, providing confident and patient guidance to clients
• Proficient in a range of office software; Outlook, Excel, Xero
• Possess excellent written and verbal communication skills to interact effectively with clients, staff and senior management
• You thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
• Proactive approach and pride yourself on going the extra mile to create best customer experience possible
• You can work autonomously while readily collaborating with the wider events team
• Key player in event success with a flexible schedule that adapts to needs; including weekends, early mornings & late nights

Desirable but not essential:

• Personal Licence holder
• Drivers Licence
• Proficiency with Priava, or other diary management software
• Experience with Xero, Sage or other accounting software
• Experience working with event applications and health & safety protocols for parks, outdoor venues, or local authorities

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Home-Start is committed to promoting the welfare of families with young children to enable them to have the best start in life. We are recruiting a Family Support Coordinator to help us provide targeted, specialised support to families in Barnet, who could be struggling with any of a range of issues. This includes those with children under the age of 5, expecting parents who may be experiencing poor mental health or families with complex circumstances with children up to the age of 19.

Our Coordinators are integral members of the Home-Start team, as well as wider teams of professionals from universal and specialist services to provide a coordinated response to families’ needs. They assess need and carefully match volunteers with families. This may include instigating Early Help assessments and attending case planning meetings. 

Coordinators work with their own volunteer team, ensuring they are supported and fully trained to achieve the best outcomes for families and, in particular, the children. Coordinators work with families in their own home. They are skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations. They also have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

The post holder will build on our existing work and our relationships in Barnet, to deliver a volunteer-led home-visiting service and related activities to local families. This will require a good working knowledge of the borough, community partners and agencies. You will ideally be co-located in one of the community centres or community venues but will be required to travel around the borough regularly. Coordinators will allso participate in weekly family groups in each borough, based in the children's centres and family hubs.

We are recruiting a Coordinator for Barnet to cover a period of secondment until 31st March 2025. However, there may be an opportunity for this to be extended further subject to funding. The work is largely field-based, but will require regular days in the office which is in Finchley, Barnet.

We will consider applications for full-time, part-time and flexible working.

If you’re passionate about creating a supportive and resilient VCSE community and have a knack for fostering connections, we’ve got just the role for you.

Building connections and relationships is the foundation of a lot of Nova’s work. We’re a local charity that provides a range of services to support, grow and empower a vibrant Voluntary, Community and Social Enterprise (VCSE) sector in Wakefield District, with everything from specialist advice to funding.

The Membership and Networks Coordinator is a brand new role in the Nova team, so there’s lots of room to get stuck in and make it your own. We’re a friendly bunch to work with (100% of staff said they enjoy working at Nova in our latest staff survey!) and you’ll get a range of brilliant benefits.

So, what does this role involve?

The Coordinator will be the go-to person for our members, helping to build strong networks, share best practices, and make sure everyone's voice is heard.

Here’s a quick insight into what the Coordinator will be busy with:

• Develop, manage, and support VCSE sector networks to ensure effective collaboration and communication.
• Represent the VCSE sector at meetings, forums, and events, advocating for its needs and interests.
• Develop and deliver training sessions, resources, and toolkits to enhance the skills and capabilities of network members.
• Work with colleagues to increase engagement and involvement within Nova’s membership.

What are we looking for in our new Membership and Networks Coordinator?

• Excellent interpersonal and communication skills.
• Significant experience in the VCSE sector, with a strong understanding of the challenges and opportunities facing VCSE organisations.
• Proven experience in network management, stakeholder engagement, and capacity building.
• Strong project management skills, with the ability to plan, implement, and evaluate activities effectively
• Proven experience of building and maintaining effective relationships with a range of stakeholders.

Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

• 28 days holiday per year plus bank holidays
• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

Closing date: Wednesday 21 August at 12pm

Interview date: Tuesday 3 September and Wednesday 4 September

Supported Housing Coordinator

This is an exciting opportunity to join an amazing organisation to help set up and develop a new Supported Lodgings service.

Position: Supported Lodgings Coordinator

Location: Wigan

Contract: Permanent

Hours: Full time 37.5 hours

Salary: £27,136

Closing Date: Tuesday 6th August 2024

About the Role

The Supported Lodgings Co-ordinator role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.

Wigan Supported Lodgings service will work across the different neighborhoods in Wigan and you will be responsible for the effective delivery of it.

Your work will be underpinned by the organisations Endeavour model of assets based, psychologically informed delivery. The aim of which is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.

Your work will also be underpinned by the organisations model of Acceptance and Commitment Therapy informed delivery, the aim of which is to support our clients to understand and act on their values, strengths, and long-term vision for their future.

Working under the direction, guidance and support of the Deputy Supported Lodgings Manager and the Greater Manchester Prevention Team you will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.

Key responsibilities include:

• To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.

• You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts

• Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.

• You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.

• To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.

• You will be part of a team responsible for a 24 hour on call service

• You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented.

• You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.

• You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.

• You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.

About You

You will need to have the following skills and experience:

• Experience and an understanding of working with people experiencing homelessness, or people in crisis

• Experience of supporting young people with their support needs, working closely with other key professionals.

• Experience of writing, implementing and evaluating risk assessments

• Experience of supervising or supporting hosts or staff

• An understanding and commitment to working in an assets based way

• Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion

• High level understanding of professional boundaries and ability to maintain them

• Effective collaborative working with a range of internal and external stakeholders.

• Ability to effectively reflect on own practices for ongoing learning and development

About the Organisation

The organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As the commissioned Restorative Justice Service for London and a Registered Service Provider with the Restorative Justice Council, Calm Mediation are committed to providing safe, high quality support to RJ participants.

If you are an experienced Restorative Justice practitioner with the skills and knowledge to support the complex needs of those affected by serious crime, this role is for you.

The RJ Senior Case Coordinator will be the first point of contact for complex referrals into the service and will manage a busy and varied case load.  You will be responsible for progressing referrals including undertaking risk assessments and case reviews, liaison with referrers, police, probation and prisons and attending RJ approval panels, supervising and supporting our team of volunteer practitioners who facilitate the casework and undertaking a variety of administrative duties associated with the role.

You will be an RJ practitioner of Advanced level, with a varied experience of sensitive and complex case work.  Experience of supervising and supporting volunteers and knowledge of Salesforce case management system is desirable.

You will be supported in your professional development and RJC registration or renewal and membership.  There will be opportunity for facilitation of case work, relevant training and continued professional development.

This position will be a flexible hybrid role - working remotely from home and/or from our office premises in Camberwell, South East London - with an expectation that you will travel to team meetings and events in London several times per year and undertake in-person case work across London and the wider prison estate.

If this role suits your skills and experience, kindly submit a CV that includes a summary of your Restorative Justice case work experience and/or a current RJC practitioner registration certificate

All applicants should be trained RJ Facilitators and hold a relevant RJ training certificate.

Shortlisted applicants will be notified by email.

Successful applicants will be subject to a DBS check.

Support Coordinator

This is an exciting opportunity to join our team in Stoke and North Staffordshire.  We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: S11199 Stroke Association Support Coordinator

Location: Home-based, Stoke and North Staffordshire. Extensive travel will be required as part of this role (travel will also include team meetings or other work related meetings)

Hours: Part-time, 25 hours per week (flexible working available)

Salary: Circa £19,099 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed-term contract under 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 21 August 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their carers

· Providing personalised information, advice and support to address any needs identified

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs

· Have the ability to use basic Microsoft system

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role (at point of application and interview).

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Our Sport Team has an exciting opportunity for you to join them, working to engage those experiencing homelessness into physical activity and improving their quality of life. 

About the role: 

As a Sport Coordinator, you'll be responsible for planning and delivering varied activity sessions for both adults and young people across different services, both internally and externally. You will work closely with the Sport Manager to effectively coordinate support from freelancers and volunteers. Your role will extend to broadening the accessibility of sports and exercise within SHP's services and among its residents, for both adults and the young people we support. Additionally, you'll play a key part in growing the programmes reach, forging partnerships with similar organisations and charities, while also advocating for the significance of physical activity within the homeless community. 

The approach taken with clients will be psychologically informed, incorporating an understanding of Personality disorder, complex trauma and addiction. The outcomes for your role include developing positive and sustained relationships of trust with clients supporting them to engage in regular physical activity, and see an improvement in their overall health. 

About you:

• Demonstrable knowledge of fitness and sporting activities, application and implementation 
• Sports and coaching qualifications relevant tot he sector. 
• Demonstrable knowledge of motivating and supporting vulnerable adults and young people into sport and exercise. 
• Ability to develop and deliver structured group-based physical activity sessions with both adults and young people. 
• Ability to advocate for the importance of physical activity within our services. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: 28th July at Midnight

Interview Date: 2nd August 2024

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Bgen Coordinator

Looking for a remote, highly flexible role that makes a difference? Submit an application to become the next Bgen Coordinator. Bgen, the Botanic Gardens Education Network, is a specialist support network for professional plant and natural world educators across the UK. The Bgen Coordinator is vital for our charity, supporting training and conference events, handling membership renewals, facilitating communications with our 300 members and supporting the Chair and Board of Trustees. If you have a passion for the natural world and education, we'd love to hear from you.

Main duties and responsibilities

1. Bgen Board and legal services:

a. Organise 4 Board meetings a year, prepare and circulate agendas and documents, take notes and share minutes.

b. Produce a quarterly activity report to the Bgen Board.

c. Organise the Annual General Meeting.

d. Maintain up to date records of Trustees, and ensure they have access to Governing Documents, including notification of legal obligations.

e. Submit annual returns to the Charity Commission on time and help ensure compliance.

2. Member services:

a. Act as the first point of contact for current and potential members.

b. Support the Board with planning and promotion of training events (online or in-person), booking speakers and managing bookings.

c. Advise on and help implement an effective communications programme.

d. Update the Bgen website and promote on social media as required.

e. Keep membership records up to date and manage renewals annually.

f. Organise and distribute online mail-outs and newsletters.

g. Organise the jobs and volunteer opportunities service for members.

3. Conference planning

a. Coordinate annual conference (online or in-person) with support from the Training and Conference workstream.

b. Book speakers and workshop facilitators.

c. Help promote the conference with members, partners and wider sector via newsletter and social media channels.

d. Manage bookings, participants list and send out conference pack.

e. Organise catering with venue and relevant workstream.

f. Coordinate conference logistics and event management.

4. Finance

a. Work closely with the Treasurer, Treasury group and bookkeeper in preparing financial reports.

b. Administer general accounts – invoices, receipts etc.

c. Manage conference budget.

Deadline for applications: Sunday 11th August, Midday

Interviews:   Will be held online in last two weeks of August, and will be offered flexibly to suit candidates availability over the summer holiday.

Start: Flexible, but aiming for September start date.

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join the Locality Impact team in Kent, in this home working role.

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Medway.

Position: S11197 Stroke Association Support Coordinator

Location: Home-based –Medway however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week (flexible working available)

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 4 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 7 August 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

· You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.