Service Development Manager Jobs in Home Based
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The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.
Please refer to the attached recruitment pack for more information.
Closing date:
Midnight Sunday 10 November 2024
Interview date:
First stage virtual interviews on 18th and 20th November 2024
Final stage in-person interviews on 2nd December 2024
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 18 November 2024
Reports to: Head of Operations
Responsible for (personnel): N/A
Start date: November 2024 or ASAP thereafter
Based in: London (NW1) / hybrid (Tues and Thurs are in-office days) with occasional opportunities for international travel
Type of role: Full time, permanent
Salary: £32,000 per annum plus health insurance
Application deadline: 23:59 on 17 Nov 2024
Date of first round interview: TBC
About DMI
Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here).
DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation.
We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries.
DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania and Uganda.
DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.
Job description
Following a restructure, DMI is looking to recruit a Grants Management Officer. This new role will provide a critical link between DMI’s national teams, HQ staff, and donors. It is an ideal role for somebody wanting to work in international development / public health as you will be exposed to a broad range of tasks and will work across all of DMI’s projects. You will also have exposure to DMI’s Africa Leadership Group, a new committee that aims to exploit the knowledge and experience of our national leadership. To succeed, you will need to be well-organised and a highly proficient writer (in English). You will also need to have the confidence and interpersonal skills to liaise independently with senior staff in the UK and in DMI’s national offices.
More specifically, the Grant Management Officer role will include the following responsibilities:
- Under the direction of the Head of Operations, collating, revising, and submitting project reports to donors and other stakeholders. This will require regular collaboration with DMI’s national teams (who will typically draft the reports) and other staff at DMI HQ
- Assisting with the effective and efficient implementation of procurement processes across the organisation, ensuring that goods and services are acquired in accordance with DMI’s and donor’s requirements
- Assisting national teams, and relevant staff at DMI HQ, in ensuring that project activities are in compliance with donor guidelines, contractual obligations, and any relevant statutory or legal constraints
- Ensuring DMI maintains thorough and consistent project documentation
- Helping to ensure effective collaboration between departments at HQ to support project execution by DMI’s national teams
- More general operational support across DMI, this will include routine tasks such as contributing to policy and process reviews, risk management and security, and asset management, as well as ad hoc tasks as required
- Organising and attending in-person convenings of DMI’s Africa Leadership Group, anticipated to take place every 12 months. These are expected to be held outside the UK
- Other tasks as required
Person specification
Required knowledge, skills and experience
- A good degree in a relevant field (international development/relations, public health, social sciences etc), or equivalent professional experience.
- Strong interpersonal and, particularly, written communication skills in English, capable of engaging convincingly and professionally with staff at all levels internally as well as with external stakeholders.
- Well organised, with the ability to manage multiple tasks, work under pressure, and meet deadlines.
- Highly proficient IT skills. Competence in routine office applications is essential, experience with relevant specialist software (project management, GIS etc) an advantage.
- Strong problem-solving ability, willing and able to present solutions to operational challenges as well as the challenges themselves.
- The ability to understand different cultural contexts, especially those in sub-Saharan Africa.
- Permission to live and work in the UK.
Desirable knowledge, skills and experience
- Language skills in Portuguese or French.
- Experience of working/volunteering in developing countries, for an NGO, or in international development.
- Knowledge and experience working within global health and/or mass media environments.
DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.
Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?
As part of a team across South Coast and London you will manage an existing cohort of active volunteers providing dedicated support in their work helping their mentees secure outcomes including personal development, jobs and self-employment. This role is 17.5 hours per week.
Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes.
We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?
As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. As part of the role, you will be expected to host some memory making events around the area in our partner offices with volunteers and our young people. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.
Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Peer Support Development Officer – North West
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first. We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for:
We are seeking an individual located in or around Greater Manchester, and willing to travel across the North West of England who possesses the drive, passion, and skills to:
· Establish new Peer Support Groups across a diverse range of communities
· Supervise a small team of Peer Support Development Officers
· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.
· Maintain current Peer Support Groups, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater Manchester but willing to work initially across the whole of the North West. This role may involve working to establish groups in West Yorkshire and into North Staffordshire.
A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups.
- Recruit and retain support group leaders to develop their peer support groups.
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
- You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team.
- Help set clear objectives to achieve targets and outcomes.
- Actively encourage personal development and learning.
- Increase efficiencies and impact across the team.
- Ensure good team induction processes and systems are in place.
- Role model Kinship values.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
- Excellent communication and engagement skills, with good attention to detail.
- Full driving licence and use of a car for work purposes.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England and Wales.
· Drive and have access to a vehicle.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Good standard of written and spoken English.
· Permission to work in the UK.
· Able to remain focused on the primary task of establishing new peer support groups, ensuring that more kinship carers have access to high-quality peer support.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: 1st Interview Week Commencing 4 November
2nd Interview Week Commencing 11 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
We're looking for a team player to join our Faculty, Planning and Events team as Faculty Planning Manager on a 12-month FTC basis, to cover a period of maternity leave.
You'll be responsible for leading a team of stakeholders through the process of scheduling and allocating faculty to events across our suite of programmes. Playing a key part in maintaining standards, you'll ensure facilitation and coaching needs across Ambition’s programme suite are met to a high standard and are cost-effective.
Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.
At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.
That’s how we’ll make sure every child gets a great education and the best possible start in life.
- We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
- We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
- We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.
We would like you to:
- Implement systems and processes within the team, department, division and organisation to understand the events required and to forecast facilitation and coaching capacity across events
- Lead the recruitment, selection, contracting, quality assurance and ongoing training processes for internal and external facilitators and coaches, working closely with Learning Design and the Director of Programmes
- Ensure comprehensive records are kept on shared systems accessible to other teams to aid planning and reporting, maintaining a robust and accurate database of Internal and External stakeholders on our platform, Salesforce, including relevant qualifications and experience.
- Support the Associate Director with decision making, compiling evidence driven by data and experience, to feed into wider organisational discussions related to the delivery of our programmes.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Faculty Planning and Events Associate Director. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll demonstrate excellent organisation, programme and project management skills. You'll be an excellent communicator and have proven experience of building and maintaining relationships with different audiences of varying seniority.
We are looking for someone who is a real team player and able to lead teams working in a matrix team structure. Whilst an understanding of facilitator best practice and experience of timetabling a high volume of events, all with different requirements is desirable, these are not essential criteria for applying for the role and relevant training will be provided.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for all office locations.
All applications must be received by the closing date 23:59 on 28 October 2024. Interviews are expected to take place on 31st October and 1 November 2024.Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of an ambitious and high-performing fundraising team that aims to exploit the legacy growth potential in the animal welfare charity sector?
We are looking for a new member to join our legacy and in-memory team, within its Individual Giving department. This role will help to manage and test legacy marketing campaigns with the aim to grow the size of the charity’s legacy Enquirer and Considerer base using various channels such as social media, direct mail and telemarketing. This role will also work on recruiting enquiries about the charity’s Pet Promise scheme and recruit new in-memory and tribute fund supporters. Although the role is strongly weighted to legacy marketing, the post-holder will also manage Woodgreen’s mid-value programme, creating a brilliant opportunity for an existing legacy fundraiser to broaden their professional remit.
The ideal candidate will have strong project management skills, able to deliver campaigns on time and within budget. They will need to make decisions based on sound evidence, and will always demonstrate an attitude to learn-and-adapt campaigns. They will also have strong communication skills, able to champion legacy and mid-value giving, and work closely with internal and external stakeholders.
We will offer you the opportunity to progress your career in an experienced, ambitious and growing fundraising team, with access to support and training to help you excel in your role.
You will;
- Provide expertise and collaborate with the Senior Donor Development Manager – Engagement and Legacy to develop legacy marketing acquisition and mid-value programme strategies.
- Plan and project manage the annual operational plans, managing direct marketing campaigns from end to end using a mix of offline and online channels, which includes telemarketing, direct mail and social media/PPC to grow the existing legacy pipeline.
- Manage the services of multiple suppliers for the planning, creative, media, print and distribution, producing comprehensive written briefs with verbal discussions to ensure the output meets requirements.
- Build relationships and work closely with internal colleagues across the organisation to leverage ‘piggy-backing opportunities’ as well as helping to champion legacy giving across the charity
- Work with the Database Team to deliver end of campaign results analysis, ensuring reporting data is correct and highlight key observations and recommendations for future activity or further insight requirements.
- Manage a six-figure expenditure budget, allocating budget to channels and products
You will have;
- Experience of planning and managing legacy acquisition campaigns to recruit individual supporters ideally using telemarketing, direct mail and social media/PPC.
- Experience of effective management of multiple key suppliers, ensuring service is to agreed standards
- Experience of effective expenditure budget management
- Experience of prioritising and managing multiple campaigns
- Experience of analysing results and using insight to inform strategy and tactical plans
- Experience of building effective relationships with internal stakeholders
The starting salary for this position is £34,730 - £42,446 per annum depending on experience. In addition to this you will receive;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Free access to Headspace
- Life assurance (4x salary)
- 25% discount in our charity shop
This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
The client requests no contact from agencies or media sales.
Job title: Senior Partnerships Manager
Salary: £50,152 per annum
Location: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY (UK Hybrid Working)
Contract: 12 Month Fixed Term Contract (Maternity Leave Cover)
Hours: 35 hours per week (Full Time)
Benefits
- 33 days of holidays (including bank holidays) plus Christmas office closure
- Option to buy or sell holiday days
- Generous pension scheme of up to 10% employer contribution
- Cycle to Work loan scheme for the purchase of a new bike/cycling equipment
- LinkedIn Learning access
- Employee Assistance Programme
We are recruiting a Senior Partnerships Manager at the Fairtrade Foundation to cover a period of Maternity Leave. This senior manager will play a crucial role in spanning knowledge across supply chains and commodities to provide an end-to-end service relationship for our major commercial partners.
This individual will need technical knowledge and the appetite to immerse themselves in varying supply chains whilst demonstrating commercial and relationship management to build a multi-faceted partnership with different functions of the organisation. You will steward and grow deep, holistic partnerships with category and channel strategies that link up joint partnership ambitions and impact goals across certified sourcing, thematic interventions, insights and data, advocacy and stakeholder engagement.
Your partnership strategy will complement our global development work in areas including human rights, climate change, gender equality and living wages/incomes as well as specific commodity categories. You will manage relationships with our consumer facing businesses in the UK and globally to maximise impact through volume growth and ensure that we have a pipeline of new opportunities through your partnership, as well as securing the existing work we do together. You will champion a growth first mindset that will enable sustainable income for Fairtrade, to ensure we meet our targets, and, most importantly, to ensure we deliver impact for producers. You’ll need to be a strong relationship builder with businesses (including at a senior level) and a quick learner in an evolving environment, with experience working in, with or for commercial partners and in the sustainability context.
Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.
The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community. We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: 5pm on Friday, 8 November 2024
The client requests no contact from agencies or media sales.
Leadership and Governance Officer (Maternity Cover)
Salary: £41,852 p.a. (Inc London Weighting)
Hours of work: Full time/35 hours per week
Contract: 12 months – Maternity Cover
Location: London Office/ Hybrid
Job Profile
The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills.
The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them. The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees.
The post holder will ensure:
- That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently.
- That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions.
- That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly.
- That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public.
The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.
The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.
Key Responsibilities
Ensuring effective Governance (60%)
- Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner.
- Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.
- Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes.
- Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee.
- Manage the policy review processes and document management with support from the Leadership and Governance Assistant.
- Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025).
- To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant.
- Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner.
- Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders.
- Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.
Ensuring the effective running of the Executive Team (25%)
- Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team.
- Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.).
- Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget.
- Brief the Executive Team on matters arising as needed especially governance.
- Process organisational grants and memberships.
- Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church
Support to the Director (15%)
- Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely.
- When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments.
- Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant.
- When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary.
- Forward planning and ensure coordination of travel.
- Prepare briefings and presentations for the ED when required.
People Management
Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development. Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person specification
Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development.
Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions.
Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully.
Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them.
Job specific competencies
- Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results.
- Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well.
- Good understanding of charity governance requirements
- Communication and interpersonal skills that enable the person to interact across different cultural settings.
- The ability to process complex information and compose accurate minutes.
- Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail
- Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders.
- Ability to work with discretion and confidentiality.
Desirable
- Experience of working with/in a catholic church/NGO setting.
- Being able to work in Spanish, French or Portuguese.
- Experience in line managing others.
- Experience in managing budgets.
- Trustee experience.
CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.
There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
We are excited to offer an opportunity to join our team as a Facilities Housekeeping Manager.
- Location: Gilwell Park, Chingford, E4 7QW
- Salary: £27,445 per annum (Band C, Level 3 – Inclusive of Outer London Weighting)
- Term: Permanent
- Working Hours: 35 hours per week
About the Team and Role:
In this role, you will be the driving force behind the cleanliness and smooth operation of our housekeeping department. You’ll have the chance to make a real impact by leading a dedicated team and improving the daily operations of the estate across the TSA group.
This is a growth opportunity where you can take ownership of the department, working closely with both new and existing team members. Every day will present opportunities to implement changes, enhance services, and ensure the seamless day-to-day functioning of the estate.
As the Facilities Housekeeping Manager, Key Responsibilities:
- Work side by side with the housekeeping team, setting a strong example in a fast-paced 7-day-a-week environment.
- Oversee the administration and management of the housekeeping department
- Inspire, energise, and motivate your team, fostering a culture of excellence
- Conduct thorough inspections of all areas, ensuring they are clean and hazard-free.
- Assist in the setup, running, and breakdown of events to maintain operational smoothness.
Who we’re looking for as our Facilities Housekeepeing Manager:
- Ability to prioritize and manage your workload efficiently.
- Comfortable working both within a team and on your own initiative.
- Experience in managing multi-disciplined office tasks.
- Current First Aid and Fire Marshal training, or willingness to undertake this training.
- Strong written and verbal communication skills.
- You take pride in your work and provide high-quality support
Benefits:
We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Free onsite parking
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For more details about the Scouts and our great benefits:
The closing date for applications is 12 noon on Friday 15th November 2024.
Interviews will take place at Gilwell Park on Thursday 28th November 2024
Click ‘Apply’ now to apply for this fantastic role!!!!!!
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
Reporting into the Head of Communications, this is a strategic and hands-on management role responsible for driving ShareAction’s media function and acting as a key business partner for colleagues across the organisation. Using your experience of developing media strategies, you will advise teams on how to enhance ShareAction’s position as a thought leader on responsible investment, support organisational goals to influence decision-makers and engage target audiences and help manage ShareAction’s reputation by advising on risk and mitigation. You will line manage a Media Manager and Senior Media Officer in the UK and provide guidance to a Media Advisor in Brussels to design and deliver high-quality media relations activity and ensure the effective operation of ShareAction’s press office and internal processes, including media monitoring and reporting.
You'll play a key role in the development of campaigns to hold global companies to account for their impact on people and planet and promote research and recommendations to support our vision of a world where responsible investment is the norm. With excellent interpersonal skills, you’ll be able to work collaboratively, supporting colleagues to engage effectively with the media.
If this sounds of interest, we’d love to hear from you.
What you’ll bring to the team
We want to hear from you if you have substantial experience working in a press office or as a journalist, with recent experience at a senior level, and a strong track record of securing positive coverage to achieve brand, engagement and influencing goals. This role would suit someone who is skilled in developing and delivering media strategy to support organisational objectives – including thought leadership activity for specialist audiences – and has the interpersonal skills to collaborate effectively with colleagues at all levels across the organisation and win support for your recommendations. You’ll be a highly regarded people manager who has a proven track record of developing junior team members and putting in place the structures and support for them to succeed. You’ll be passionate about using the power of communications to help drive a better future for people and planet.
This role would suit someone who has outstanding verbal and written communication skills, with a flair for breaking down complex issues and the ability to use framing and messaging techniques to produce high-quality content that can resonate with target audiences and inspire action. You’ll enjoy working in a fast-paced, changing campaigning environment and have excellent organisational skills to be able to manage multiple projects at once. You might have previous experience developing media activity within a campaigning or advocacy organisation or on social, environmental or financial issues.
While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.
We are currently formalising our hybrid working policy; however, as this role involves a lot of close collaboration with London-based colleagues, there is an expectation that you will be able to come into the office once a week. The whole Communications team meets together in person at least once a month.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday 25th November 2024.
First-round interviews: Thursday 5th and Friday 6th December 2024.
Second-round interviews: Thursday 12th and Monday 16th December 2024.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
We are looking for an experienced programme manager to oversee the Democracy Classroom network. The post holder will be responsible for managing relationships with stakeholders across the youth, education and democracy sectors and lead on a series of democratic and election education initiatives to engage young people.
ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK.
ABOUT DEMOCRACY CLASSROOM
Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom platform, where teachers and youth workers can access the collective support of the membership.
Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK.
The aims of the network include:
Increasing the number of young people engaging with democracy and elections.
Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.
Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.
ABOUT THE ROLE
To achieve the above, the post holder will:
- Support, build and manage relationships with over 100 civil society partner organisations.
- Manage the day-to-day running of the network, including the network's communications and databases.
- Coordinate the sharing of learning materials, working with teachers and youth workers to organise, map and curate content that supports democratic and election education.
- Oversee the Democracy Classroom website / platform.
- Train and support teachers and youth workers to deliver democratic education materials.
- Oversee our #ElectionCountdown programme during UK local, devolved and national elections and the associated comms campaigns.
- Line manage the Democracy Classroom programme coordinator and manage relationships with freelance teachers, youth workers and designers.
- Oversee evaluation and monitoring, producing reports where required.
The job is a fixed term 12-month contract (including a 6-month probation period), with possible extension depending on the electoral calendar.
The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.
Benefits:
- 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year.
- Friendly and inclusive environment.
- Professional development opportunities, to upskill and train you.
- The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
- 5% company pension contribution.
ABOUT YOU
You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project.
You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines.
Above all, you can form good relationships with a range of people from different backgrounds and perspectives. You can network, negotiate, persuade, problem solve and be flexible to meet stakeholder needs. You can identify and pursue opportunities, and are excited by the challenge to oversee a high profile, national project.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
Skills & Experience:
Essential
- Programme/project management experience.
- Good at building and managing relationships.
- Experience managing multiple stakeholder relationships.
- Able to communicate effectively.
- Strong ability to manage multiple priorities.
- Self-motivated and resilient – able to solve problems and perform under pressure.
- Confidence in working with, and a good understanding of, the education/youth sector (not necessary to have personal teaching or youth work experience, but be comfortable working in those sectors).
- Knowledge of, and an interest in, UK politics.
- Understanding of the UK education system.
- IT literate. In particular, you can use Google office software.
- A passion for youth democratic engagement, education and politics.
Desired
- Experience of database management.
- Ability to conduct monitoring and evaluation of work and produce written reports.
TO APPLY:
To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).
The closing date is 11:59pm, 13th November 2024.
Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evolve, a leading mental health counselling charity, is seeking a part-time administrator receptionist, to be the first point of contact for clients seeking our non-emergency professional mental health counselling services.
The postholder will manage phone calls and web enquiries through to successful conclusions via our Head of Counselling and their team of over fifty counsellors, creating and maintaining client records with Charitylog – a client records management system.
They will be the key source of information and support for this team of counsellors, who all work remotely currently across greater Cambridgeshire, Northants, and Peterborough areas, making sure they have all necessary support and information for their roles.
Our administrator will also organise and manage all other corporate information for the Trustee Board, the CEO, and their leadership team plus our volunteer staff – building an effective ‘memory’ for Evolve and helping us to grow and support more people.
More than a conduit for enquiries, the successful applicant will be initiative-taking and self-directing, taking immediate action and ownership of their tasks and ensuring 100% completion. A high degree of professionalism, and a regard for boundaries and confidentially are essentials, as is resilience for a sometimes-challenging role at a time of change and growth in Evolve. Strong abilities in the use of IT and especially records management systems are vital for this post.
Please refer to the attached Job Description & Person Specification for full details of this role. We are wanting to make an appointment very soon and will review applications (CV plus covering letter addressed to the CEO) as they come in. Interviews will be via Teams, in two stages.
To apply, please submit your CV and a covering letter of no longer than one page, outlining why your skills and experience match the requirements of this role. Please note, applications submitted without a covering letter will NOT be considered.
The client requests no contact from agencies or media sales.
Could your expertise in data migration and CRM systems help us successfully implement Dynamics 365? Are you ready to make a real impact by guiding our data migration process to the next level?
We have an excellent opportunity at the Motor Neurone Disease (MND) Association for an experienced CRM Project Data Lead. As a CRM Project Data Lead, you will support the successful migration of data to our new Dynamics 365 platform on a 9-month Fixed Term Contract. In this role, you'll collaborate with internal teams and external delivery partners to ensure a smooth and accurate transfer of data.
Your key responsibility will be leading the data migration process, from mapping and cleaning data, to ensuring it aligns with our new CRM structure. You'll work closely with our delivery partner to transform data from Raiser's Edge into Dynamics 365, ensuring all data is correctly mapped and validated before migration. Part of your role will involve minimising disruptions during any downtime and advising on potential risks or training gaps that may arise throughout the project.
You will be responsible for ensuring the quality of the migrated data, checking for losses, inaccuracies, or duplications, and developing a robust recovery plan for the migration process. You will also work alongside our delivery partner to carry out thorough testing and validation to ensure the data transfer is accurate and meets the needs of the organisation.
Additionally, you'll support the documentation of data structures and migration processes, keeping stakeholders informed of any data changes or updates. Working closely with the senior leadership team, you will provide advice to guide data-led decision-making throughout the project.
This role also involves supporting team training on data standards and the use of Dynamics 365, helping the organisation transition to the new system smoothly.
If you have a strong background in CRM data management and migration, we'd love to hear from you.
What are we looking for?
Experience within a Data Lead or Data Manager role and a strong background in CRM migration projects, ideally involving Microsoft Dynamics CRM. You'll have an excellent understanding of data management, migration methodologies, and CRM structures, with hands-on experience in tools such as SQL and data mapping, ELT processes and data validation.
Your experience working on large-scale CRM implementations with third-party delivery partners will be essential, as will your ability to manage data validation and ensure a smooth transition to the new platform.
You'll need excellent analytical skills to interpret data and resolve complex issues, alongside strong organisational and project management abilities. Collaboration and communication skills are key, as you will be working closely with cross-functional teams to achieve successful outcomes.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
About St Augustine's Centre
‘The St. Augustine Centre lays a clear path of hope for each of us. It is my family. Now I can start to live again.’ (Besara, Centre Member)
‘This place is a deep well of humanity and resilience in a world that needs these things so much.’ (Miles, Volunteer)
At our vibrant community centre in Halifax, we welcome refugees and people seeking asylum. Working across Calderdale with partners, we give people the practical support they need to rebuild their lives with dignity, and we offer a wide range of activities that help them feel happier and more connected.
We are a community of 22 staff (15 full-time equivalent), 150 volunteers, and over a thousand Centre Members from 86 countries. Our ‘Centre Members’ are people seeking sanctuary in Calderdale. 33% of our staff and trustees and 50% of our volunteers have lived experience of the asylum system; their insights and experiences shape what we do.
About you
Do you have a proven track record as a compassionate and inspirational leader or manager?
Do you have the skills to define and execute strategy, secure funding from multiple sources, build diverse partnerships, and ensure organisational compliance with the law and regulatory frameworks - all whilst overseeing the delivery of front-line services and a wide range of life-enhancing activities?
Do you care deeply about the challenges facing people fleeing war and persecution? Are you passionate about leading a unique humanitarian organisation which provides crucial practical support – and a deep sense of belonging – to some of the world’s most vulnerable people?
The role - your main responsibilities
- Provide clear leadership and strategic direction for the whole organisation, in collaboration with the Board of trustees, and with a spirit of positivity and possibility.
- Oversee the effective delivery of a diverse range of services, including immigration and asylum advice and a wide range of support and activities.
- Ensure the financial sustainability of the organisation including budgeting, monitoring and keeping the organisation well-funded and resourced.
- Work collaboratively, compassionately and effectively with trustees, staff, volunteers, Centre Members to inspire and lead an inclusive and enabling culture; including managing staff and overseeing all key processes and policies.
- Model our values of sanctuary, diversity, community, collaboration and growth and deliver on our purpose to provide practical support and challenge injustice.
- Engage with our Centre Members and amplify their voices at all times.
- Manage effective partnerships with voluntary and statutory organisations, funders and donors locally, regionally and nationally.
- Ensure that the work of St Augustine’s conforms to all legal, compliance, regulatory, charitable and funding requirements.
How to apply
- For detailed application instructions, including how to complete the application form, and to review the job pack with the person specification and job description, please visit our website’s job page.
- Application deadline: 10am on Monday 18th November 2024.
- Shortlisting notification: By Thursday 21st November 2024.
- Interview dates: Wednesday 27th or Thursday 28th November 2024.
Key information
- Hours: Full-time (37.5 hours a week)
- Location: Halifax, West Yorkshire (option to work from home occasionally)
- 7 weeks holiday per annum including bank holidays
- Employer pension contributions
St Augustine’s Centre is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Recruitment of all staff and volunteers is robust and informed by our safer recruitment policy and procedures. Successful candidates will be required to undertake an enhanced DBS.
At our vibrant centre in Halifax, we welcome and support refugees and people seeking asylum, helping them to rebuild their lives with dignity.