Service Coordinator Jobs in Lambeth, Greater London

Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers

This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays

Reporting to: Café and Kitchen Manager

Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)

Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants

Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT

Core Responsibilities:

1. Supervising CareTrade Café throughout the school year (including half terms)

2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants

3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement

4. Monitor the progress of Trainees and write end of placement reports

5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager

6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement

7. Responsible for opening and locking up the café and cashing up

8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.

9. Restock/refill items as necessary and list items that need ordering from suppliers.

10. Check stock in fridge for out of date products and dispose of as necessary.

11. Customer service including taking orders, serving customers and cash handling.

12. Maintain coffee machine including set up, cleaning and refilling with beans.

13. Ensure daily cash up form is filled in and money is in safe.

14. Ensure café is ready for customers on opening.

15. Create a welcoming and professional environment.

16. To help raise awareness of autism amongst customers.

17. To keep the café clean and ensure a high standard of hygiene.

18. To ensure food safety guidelines and laws are adhered to.

19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.

General Responsibilities:

1. To attend all staff meetings and participate in staff development as required.

2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.

3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work

4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.

5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.

6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.

7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.

8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.

The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.

We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.

Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct. 

We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.

Applications are sought from all suitably qualified sections of the community.

Job Types: Full-time

Pay: £28,000.00 per year

Work Location: In person

Application deadline: 24/11/2024

This role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa as well as contribute to the development of Keeping Children Safe globally.

Location: Africa – remote

Salary /Grade: £30,000 per annum

Duration: 18 months with possibility of extension if funding allows.

Background

Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.

We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.

This newly created role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa, as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.

Find out more at www.keepingchildrensafe.global

Main Duties:

Key Responsibilities will include:

· Supporting the development and implementation of research and communications initiatives on safeguarding in higher education in Africa.

· Supporting the development and implementation of events, tools, resources, educational materials and publications based on research.

· Undertaking any other reasonable duty and tasks that may from time-to-time be requested by the line manager consistent with the nature of the job and its level of responsibility.

Person Specification

Essential

Strong academic research, communication and presentation skills with experience of research projects related to safeguarding, including issues related to refugees, youths with disabilities and persons vulnerable to discrimination because of their gender.

· Experience and understanding of issues related to safeguarding in higher education in Francophone Africa.

· Professional level French and English.

· Skilled at identifying and mitigating risks.

· Excellent written and verbal communication skills including presentations, report writing and conducting evaluations.

· Evidence of Continued Professional Development relevant to the role purpose and level.

· Able and willing to travel.

Personal qualities:

· A proven commitment to safeguarding and human rights.

· A commitment to the vision, aims and approach of the organisation.

· A commitment to non-discrimination, respect and dignity for all.

· A team player, able to manage their own workload as well as, work with and support others and deliver to agreed standards and targets.

· An entrepreneurial, positive, solution-focused approach to work.

· Integrity with appropriate ethics and behaviours

Desirable

· Fluency in Spanish or Portuguese.

· Graphic design and video editing skills.

The Appointment

• The appointment will be full time

• The leave allowance is 25 working days per annum

• In view of the nature of the work involved, any offer of appointment will be conditional upon receipt of satisfactory references

            and Disclosure and Barring Service/Police checks.

Applications

To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.

Interviews will take place on a rolling basis. The position is open until filled.

Safeguarding statement

Keeping Children Safe has a zero-tolerance approach to any harm, exploitation or abuse of anyone including our staff and stakeholders. Safeguarding forms an intrinsic part of everything that we do. Recruitment to any jobs within KCS will include criminal record checks and the receipt of satisfactory references. Compliance with all our Child Safeguarding Policies and Procedures is mandatory.

Keeping Children Safe values diversity, promotes equality and challenges discrimination we welcome and actively encourage applications from people of all backgrounds and will select employees based upon their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Alex Swinard, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 15 and 19 November 2024

As part of the selection process, you will be required to complete an IT assessment.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

All Souls is a vibrant church in the heart of London’s West End. Our congregation is large, diverse, and committed to following Jesus. Our campus is large too: four buildings around Fitzrovia and Marylebone, each with a unique blend of church ministry and venue hire. We’re seeking an Events and Venue Hire Coordinator who is both passionate about our church’s vision and can effectively run West One Spaces, our venue hire platform (for more information on West One Spaces, see our website here).

JOB PURPOSE

All Souls is blessed with the resource of space. Our first priority is to fill that space with Christian ministry, but when this isn’t possible we wish to generate income from it. We are seeking a motivated Events and Venue Hire Coordinator who will help us turn empty rooms into revenue and contribute to the financial sustainability of the church’s future. 

This individual will have lots of freedom to develop and implement new ideas, collaborating with the larger Events Team to effectively steward our campus. They will work closely with an energetic and diverse team and will have lots of opportunities for growth and professional development. The eventual goal is for the role holder to manage most day to day operations for venue hire, and to have a substantive voice in the overall strategy of how we use our buildings. 

RESPONSIBILITIES

• Business Development:
  • Identify and pursue opportunities to hire All Souls' facilities, working strategically with the Events Manager to target under-used areas of our campus
  • Assess current processes to help improve them for clients
  • Work with the Events Team to ensure that venue hire and ministry remain appropriately balanced.
• Client Relationship Management:
  • Cultivate and maintain strong relationships with clients 
  • Provide excellent customer service to enhance the reputation of All Souls as a venue.
  • Uphold the visions and values of All Souls Church in interactions with clients
• Marketing and Promotion:
  • Develop a marketing plan that promotes All Souls as a sought-after venue for events and work with the Communications Team and Events Manager to see it come to life
  • Manage the website and promotion of West One Spaces, our external hire site
  • Pursue new ideas and customers, actively seeking opportunities for our buildings. 
• Financial Management:
  • Work with the Events Manager to set sensible revenue targets and then work to achieve them
  • Work with the Events Manager to envision a sustainable future for venue hire at All Souls and then develop and implement this vision.
• Coordination and Logistics:
  • Oversee the coordination of events, ensuring smooth logistics and excellent execution.
  • Attend events when necessary, providing an on-site presence for more complex hires. This may include some work outside standard office hours or on weekends. 
• Compliance and Contracts:
  • Understand and ensure compliance with all legal and safety regulations related to venue hire.
  • Draft and negotiating hire agreements with clients for the Event Manager to review, and ensure safeguarding policies and risk assessment are in place when appropriate
  • Working with the Finance Team to make sure invoices are sent out and paid in a timely manner
• Team Fit

• Work collaboratively with both the Events Team and the wider All Souls Staff to ensure that venue hire partners with other ministry objectives
• View their work as part of the larger picture of God’s kingdom

PERSON SPECIFICATIONS

Essential:

• A committed Christian, in sympathy with the evangelical theology of All Souls
• Have exceptional people skills and excellent communication, both with colleagues and with clients
• Be able to balance lots of different tasks and directives
• Flexible and adaptable as the needs of the team and the wider church shift
• Demonstrate integrity and honesty in their interactions
• Takes responsibility for projects and work to complete them
• Initiative and have strong problem solving skills
• Have experience in event coordination, sales, and/or venue management

Desirable:

• A good understanding of the events industry and venue hire practices
• Ability to contribute to achieving revenue targets

Applications

Closing date: Sunday, 17 November 2024 at 23.59

Interviews: From Monday, 18 November 2024

Start date: Subject to agreement

The All Souls Church family is diverse as the global body of Christ is diverse and as London is diverse. Applications are welcome from people from ethnic groups which are a minority in the UK. 

There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 to the Equality Act 2010.

We can only consider applications from those who have the right to work in the UK.

An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.

Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care.  We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.

We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams

Preference for full time , but flexible working will be considered.

*option if interested to also work Saturday and evening as part of the Enhanced Access Service

Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.

The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.

The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.

You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals.  You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.

You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team.  You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.  

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.

Please refer to the attached recruitment pack for more information.

Closing date:

Midnight Sunday 10 November 2024

Interview date:

First stage virtual interviews on 18th and 20th November 2024

Final stage in-person interviews on 2nd December 2024

Live Music Coordinator

We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.

This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.

Position: Live Music Coordinator

Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).

Hours: Full time, 37.5 hours per week

Salary: £23,400 per annum

Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.

Closing Date: 5pm on Friday 8th November

Interviews: Interviews will be held on 20th and 21st November.

The Role

The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.

You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.

You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.

Main duties and responsibilities include:

• Coordination of the live music programme
• Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
• Inform the Live Music Manager of progress and developments
• Support the Live Music Manager to manage and deliver services
• Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
• Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
• Provide copy for publications such the newsletter and Annual Report.
• Support Safeguarding and Health and Safety compliance within geographic area of responsibility

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.

You will have:

• Effective communication skills
• Good knowledge and understanding of data protection
• Proficiency in using MS Office and database systems
• Proven ability to form good working relationships both internally and externally with people on all levels

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member on a fixed term basis o support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Enhance our feedback and customer service to all our stakeholders, including schools and volunteers

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
• Working in a fast paced environment
• Strong accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

Ambitious College is seeking to appoint a Learning Support Coordinator. Our college is growing and we are looking for a dynamic and confident Learning Support Coordinator to join our dedicated team based in Isleworth. You will work alongside a transdisciplinary team to support our learners to achieve outstanding outcomes.

Ambitious College is an award-winning, Ofsted rated ‘Good' specialist further education provision for autistic young people aged 16-25. We believe that every young person attending Ambitious College deserves a fulfilling, happy, and rewarding life. Our ambitious educational approach focuses on the individual at all times, supporting our learners' wellbeing and independence. We aim to ensure that when they leave our setting, they have the opportunity to access employment, further education, or training, and to live as part of the communities of their choice.

Key Responsibilities:

• Team Management: Lead and manage a team of Learning and Behaviour Specialists, ensuring they deliver exceptional support to our learners.
• Quality Service Delivery: Ensure the delivery of high-quality, person-centred programmes that cater to the unique needs of each learner.
• Care and Support: Maintain excellent levels of care and support, adhering to agreed practices and protocols.

What We Offer:

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• The chance to make a significant impact on the lives of autistic young people.

If you are passionate about making a difference and have the skills and experience to excel in this role, we would love to hear from you!

Join Ambitious College and be a part of a team that is committed to providing an outstanding educational experience for autistic young people. Apply today and help us empower our learners to achieve their fullest potential.

Closing Date: 3rd November 2024

Start Date: January 2025 or sooner

Interview date: 12th/13th November 2024

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.

With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.

The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Closing date: Sunday 3rd November (11:59pm)

Likely interview date: Monday 13th November

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

The Nystagmus Network is seeking a Development Coordinator to help build on our core services and develop new ones to meet the growing and changing needs of the nystagmus community and to support income generation to ensure those services can continue to be funded. You will need to be passionate about what we do, have the drive and enthusiasm to succeed and also be sensitive to the need to involve volunteers and stakeholders in service development and delivery.

You will plan to reach out to ever wider groups of potential beneficiaries and supporters through your communications, networking and business development skills, in collaboration with the Executive Information and Development Manager and Trustees and take the initiative on approaches to new partners. You will have a deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.

Are you committed to motivating young people into Education, Employment or Training (ETE)? If yes, please read on.

About the role:

This is a fantastic opportunity for someone with proven experience of working with young people, to stretch their skills and develop further.

As a result of secured funding, we have developed an exciting new role within our ETE (Education, Employment or Training) team focussed significantly on widening the participation of young people into further education. The post holder will be working directly with the young people we support on-site at our accommodation projects across London. They will also be responsible for coordinating a number of interventions to improve participation, including a timetable of visits to colleges, universities and employers throughout the year.

The post-holder will need to ensure effective joint key-working with SHP colleagues as well as with external ETE providers. The successful applicant will be joining our central ETE team, which specialises in providing innovative pathways into ETE.

About you:

• Committed to inspiring and motivating young people.
• Thrives in bringing a creative approach to their working.
• Comfortable multi-tasking and managing working under pressure.
• Has the ability to relate well to others, as well as encouraging and fostering change.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 10th November at midnight

Interview Date: Wednesday 20th November and Friday 22nd November in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

KCLSU is looking for a Student Voice Coordinator work within the Student Voice team to coordinate the development and delivery of representation practices, and embed these processes across KCLSU’s Community Engagement Department and our student voice partnership work with King’s College London. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking.

Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extra and co-curricular student experience.
At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years.

This role is funded for the next three years, the planned timeline of the Student Futures portfolio, and is offered as a 3-year fixed-term contract.

Job Specification
ENHANCING REPRESENTATIVE PROCESSES
• Act as central point of contact for colleagues across King’s and KCLSU for centralising and sharing information about student voice and representation structures related to Transformation Office projects;
• Set up and oversee systems for the management of student representative data between KCLSU and various King’s project teams;
• Ensure that all areas of student representative recruitment, induction, and support are conducted smoothly;
• Record student attendance and other participation data to support evaluation processes and ensure appropriate remuneration;
• Support the payment of remuneration and/or incentives to student participants where required, working with the KCLSU Finance and relevant King’s teams to ensure this is appropriately administered and recorded.

ORGANISING REPRESENTATION PRACTICES
• Lead on the practical organisation of Student Futures representation practices – calendar management, room booking, procuring materials, etc.;
• Liaise with KCLSU and King’s College London colleagues across a range of teams to ensure smooth operational delivery;
• Provide support with other Transformation Office representation practices where necessary.

DATA & COMMUNICATIONS
• Support the Policy & Research Coordinator with the capture and analysis of datasets relating to the student experience, including data from relevant representation practices;
• Contribute to the scrutiny of evidence, trends, and datasets to identify to identify insight relevant to key Student Futures projects;
• Contribute to student-facing communications related to Student Futures and other Transformation Office programmes as relevant, including updating KCLSU webpages
• Contribute to the delivery of training, guidance, and ongoing support for Student Officers and other student representatives across KCLSU, equipping students with the knowledge and skills that enable them to thrive in their roles and feel empowered to grow as leaders.

GENERAL
• Operate in accordance with health and safety regulations;
• Ensure compliance with GDPR in handling student and any other personal data;
• Undertake any other task appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.

Candidate Specification

KNOWLEDGE:
• Strong working knowledge of Microsoft Office products, particularly Outlook, Teams, Word, and Excel
• (Desired) Basic understanding of representation systems and practices in universities and students’ unions

EXPERIENCE:
• Experience of working with people via email, audio or video call, and face-to-face
• Experience of providing administrative support
• Experience of working with data
• Experience working as part of a busy team
• (Desired) Experience of working with young people, students, or similar
• (Desired) Experience of working in successful partnership with a range of stakeholders
• (Desired) Experience of using customer relationship management (CRM) or membership management systems

SKILLS:
• Organised and methodical, with strong administrative skills and excellent attention to detail
• Good written and verbal communication skills, able to explain processes or provide instructions clearly and succinctly
• Ability to work in collaboration with others and use initiative and creativity to resolve problems
• Ability to manage working time effectively, prioritise appropriately, and ask for help when necessary
• (Desired) Ability to analyse quantitative and qualitative data to produce insights
• (Desired) Competent IT skills and the ability to learn new systems quickly

APTITUDE:
• Proactive working style with a commitment to learning, development, and innovation
• A commitment to the principles and practices of equality and diversity

The list above is not exhaustive. For further details, please review our Job Pack.

Application Process 

If this is you, please apply by providing a supporting statement and addressing each key requirements of the role.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union