Senior It Development Officer And Project Manager Jobs in City Of London, Greater London

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022, and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce and data administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well and is well managed, but who can identify opportunities for improvement and help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities:

 Oversee Salesforce System: maintenance, training, development, and reporting

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings 

• Customise Salesforce to meet our business requirements, with outsourced development support to create and manage of custom objects, fields, formulas, validation rules, and process automation 

• Collaborate with stakeholders to gather and analyse business needs, translate them into technical requirements, and implement effective Salesforce solutions 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Managing work outsourced to Salesforce contractors when needed 

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data 

• Stay current with the latest Salesforce releases, features, and best practices, and evaluate their potential impact on the organization 

• Identify opportunities for process improvements and system enhancements to maximise Salesforce functionality and efficiency 

• Support the implementation of new features, applications, and third-party integrations within the Salesforce ecosystem 

• Maintain comprehensive documentation of Salesforce configurations and process 

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). 

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Oversee smooth onboarding and training process for new members to ensure effective adoption. 

Integrations 

• Manage the integration of applications with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building of individual Form Assembly forms, updating when needed (ad hoc) and embedding them in their websites. 

Reporting 

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports for board meetings 

• Grants - tracker and applications analysis, extraction of impact data for evaluation purposes 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will be able to assist us as: 

• a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Troubleshooting issues as a first point of contact before liaising with outsourced providers. 

• Recommend Cyber Security improvements. 

• Maintain an up-to-date list of active users, MS 365 licenses and Antivirus license protection. 

• Support us with the management of our website domains – purchasing new ones on request and performing updates when needed. 

Data Protection Officer point of contact 

• Support our organisational Data Protection and lead on issues to improve where needed, ensuring Conservation Collective is compliant with and follows the Information Commissioner Office Data Protection policies (GDPR). 

The successful candidate for this role will need to demonstrate: 

• Minimum of 1 year’s experience as a Salesforce Administrator 

• Salesforce Administrator certification 

• Strong knowledge of Salesforce architecture, data models, and best practices for configuration and customisation 

• Proficiency in Salesforce Lightning Experience  

• Hands-on experience with Flow Builder 

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets 

• Proven ability to gather and translate business requirements into effective technical solutions 

• Clear communication skills, verbal and written. This is vital in supporting colleagues with less technical experience! 

• Solid understanding of Data Privacy and GDPR regulations 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

Purpose of the job

At UK Youth, we believe every young person should have access to the opportunities they need to thrive and be empowered to contribute at every stage of their lives. This role provides an exciting opportunity to join UK Youth and play a key role in driving forward our new strategy to 2025 ‘Unlocking Youth Work’. As a Trusts & Grants Officer, you will be joining a supportive and highly ambitious Partnerships and Trusts Team sitting within the wider External Relations Department. You will be leading on the relationship management of a portfolio of low to mid value Trusts & Foundations partnerships, building on your knowledge and expertise across relationship management and proactively spotting opportunities to build new relationships with other Trusts & Foundations.

You will split your time between relationship management of existing partnerships and new opportunities, supporting this team to conduct thorough prospect research into our priority sectors, make approaches to prospective partners and supporting with the development of bids.

Key responsibilities

• Leading on the relationship management and stewardship of a portfolio of UK Youth’s low to mid value Trusts & Foundations, maximising income and other mutually beneficial opportunities across in-kind.

• Championing existing partnerships internally to ensure the partnership’s expectations are delivered and exceeded. This includes working to secure engagement from Senior Leadership and relevant colleagues across Communications and Engagement.

• Coordinate with internal groups and senior colleagues across the Impact and Network Delivery teams to write applications and reports.

• Conduct and support colleagues on the Trusts & Foundations team with prospect research, helping to build a strong pipeline of new, well-researched opportunities that have strong alignment with UK Youth’s funding priorities.

• Support the Trusts & Foundations team in making approaches to a list of high value Trust & Foundation prospects, delivering high quality bids to secure new partnerships.

• Support the Partnerships & Trusts Team with ad hoc administrative duties including pipeline reporting, database (CRM) management, and inbox management.

Experience we're after

• Experience of undertaking research/prospecting 

• Experience of leading a funding bid and/or relationship management of a Trust and Foundation 

• Experience of working in a busy team across multiple projects

• Experience of working within a fundraising or similar team 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.

Closing date: Monday 2nd December 2024 at 8:00am

Provisional Interview Dates: 5th-13th December 2024.

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Ivy Rock Partners is thrilled to be working with London South Bank University in recruiting a permanent Group Associate Director - Financial Services.

Purpose of the post:

Ensuring the delivery of high quality financial transactional services and operational reporting across the Group combining strong financial control with a service culture approach to delivery. This post will provide leadership of our key operational services across income and expenditure. In addition, this role oversees the procurement function at LSBU.

Increasingly these services will be provided across the LSBU Group, encompassing the University (LSBU), South Bank Colleges (SBC) and South Bank Academies (SBA) and this role will support the transition to more shared financial systems, policies, processes and services over the next few years.

Key Relationships:

1. The role holder will be expected to build close relationships with
2. the Group CFO and senior FMI colleagues
3. Group Executive and leadership at each of the Group entities
4. Academic and PS leadership
5. Directors of professional services including the Academic Registrar
6. External suppliers and software vendors

Under the leadership of the Group CFO and jointly with the other senior leadership roles within FMI, this role will:

• set the performance and service standards for FMI, role model the principles set out in the LSBU Group behavioural framework, deliver against agreed objectives and targets and deliver excellent customer service
• Establish and maintain effective senior team working within FMI, providing collective leadership, strategic direction and overall management of FMI
• Assist the LSBU Group Executive in the wider leadership, direction and management of the University and Group.

In addition, the Group Associate Director of Financial Services has responsibility for the following areas:

• overseeing aspects of Group financial service and control including Income, Fees & Collections, Payments, Payroll, Pensions, Procurement and Finance Systems
• maintaining Group Financial Regulations and relevant financial policies and procedures.
• ensuring efficient and accurate processing of all financial transactions in line with financial regulations, policies and procedures
• ensuring the full and efficient provision of fees and bursaries services are provided and that billing is accurate, prompt and supports effective collection of fees and accommodation payments
• ensuring that appropriate credit control reporting and activity is undertaken in order that all amounts owed to the Group are collected
• ensuring that payments to staff, suppliers and other payees are processed accurately and on time
• ensuring the effective and efficient delivery of financial systems across the Group, currently Unit4 Business World / Agresso and TM1. Ensure with IT that the environment is secure, available and well administered.
• investigating and reporting on cases of suspected fraud and financial irregularity
• overseeing the development and delivery of compliant, effective and flexible procurement processes and services across the Group
• preparing and presenting papers to the Group Executive and Governing Body/ Group Board Committees as required
• ensuring appropriate supervision, appraisal and learning and development throughout the Financial Services section
• undertaking any other appropriate duties as may be necessary in the interests of the Group or FMI as agreed with the group CFO.
• These responsibilities apply to all entities within the Group. For those entities which have local financial management and control arrangements which are not managed directly by this post the role holder is expected to work closely with those responsible e.g. the SBC/A Vice Principal (Finance & Performance).

SELECTION CRITERIA:

Essential selection criteria:

• A good honours degree or equivalent qualifications/experience
• Significant experience in the design and delivery of financial services at a large and complex organisation. Experience in HE or similar sector preferable but not essential
• Proven track record of service delivery and customer service excellence
• Strong understanding of credit control processes and commercial and more collegiate approaches to debtors and recovery of funds due
• Experience of commercial negotiations and delivery of change projects for the provision of new or improved financial services, finance partnerships and/or transactional assistance
• Strength and quality of leadership and the personal skills required to develop and lead an effective and well-motivated, professional and multi-disciplinary team through a period of change
• Demonstrable management skills, including the ability to set a clear direction; give positive and negative feedback constructively; delegate; and manage both teams and individuals
• Experienced in the use of automations, ticketing systems and other efficient means of providing and supporting high performing services
• Technically sound, including on current regulatory and financial reporting issues and developments including fraud, AML and KYC requirements and best practice
• Excellent oral and presentational skills, including the ability to explain complex issues clearly and succinctly together with excellent written communication skills
• A personal commitment to diversity and equality.

Preferred selection criteria

• Awareness and experience of OfS/charities/ FCA regulations and reporting
• Experience of working with Unit4 Business World / Agresso
• A CCAB or CIMA qualified accountant
• Led or sponsored a significant integrations or process change project

Location: London
Salary: Circa £105,000 + Attractive Benefits
Deadline for Applications: [9th December]

The Masonic Charitable Foundation (MCF), one of the UK's largest grant-making charities, is seeking a Group Finance Director to lead its financial operations. Funded entirely by Freemasons and their families, MCF’s mission is to build better lives by supporting individuals and communities in the areas of healthcare, education, and independence. Since its establishment in 2016, MCF has awarded over £150m in grants, impacting the lives of hundreds of thousands of people.

The new Group Finance Director will play a crucial role in overseeing MCF’s financial strategy, ensuring the charity’s long-term viability, and managing assets in excess of £400M. This role offers a unique opportunity to lead a skilled financial team and contribute to strategic decisions that impact MCF’s operations and charitable work.

Key Responsibilities

• Strategic Financial Leadership: Advising the Chief Executive and Board on financial strategy, ensuring comprehensive financial planning, accurate reporting, and compliance.
• Investment Management: Developing and managing MCF’s investment strategy, ensuring financial sustainability and growth.
• Relief Chest Operation: Overseeing the management of the Relief Chest, a key operation that handles charitable donations from Masonic units across the country.
• Team Leadership: Leading and developing the finance team, ensuring a high standard of financial management and operational efficiency.
• Board and Committee Engagement: Providing financial insight and reporting to the Finance Committee, Audit and Risk Committee, and Board of Trustees.

Experience and Skills

The successful candidate must be a professionally qualified accountant with significant post-qualification experience and a proven track record of contributing to financial strategy and decision-making at Board level, (ideally in the charity or not-for-profit sector). You will have robust Financial Management skills, experienced in overseeing financial operations within an SME organisation, balancing financial operations with a strategic outlook and the leadership skills to manage, inspire and influence your team and colleagues, promoting a culture of excellence and accountability. The post-holder will be an exceptional communicator, astute decision maker and capable of inspiring transformation in an organisation undergoing exciting change.

 Benefits

• Competitive salary (£105,000)
• 30 days of annual leave, plus bank holidays
• Private medical insurance
• Generous pension scheme
• Life assurance and employee assistance programme
• Professional membership subscriptions and support for ongoing development

Why Join MCF?

The Masonic Charitable Foundation is a key player in improving lives and communities across the UK. By leading the financial direction of MCF, the Group Finance Director will be at the heart of an organisation dedicated to making a positive difference. This is an exciting opportunity to help shape the charity's future and drive its strategic objectives forward.

How to Apply:
Interested candidates are invited to submit their CV along with a supporting statement (2-3 pages)

 Timeline

Application Deadline: 9th December

Shortlist: 8th January

1st Stage Interviews: 13th and 14th January (London Office)

2nd Stage: w/c 20th January (London Office)

How to Apply 

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday 03 December 2024 at 5pm.

Please note that the close date could be subject to change depending on the success of the recruitment process. Note: we are not using agencies for this role.

About You

We are looking for an experienced digital, data and technology professional who has substantial professional experience in the field. You will have a strong understanding of technology landscape, including data, cyber security, supplier and contract management, web, mobile, applications, collaboration tools, desktop systems, cloud solutions, and devices.

You will be well-versed in applying techniques, frameworks, and standards for technology development, release, maintenance, and support, working effectively with both in-house teams and third-party suppliers. A comprehensive and continually updated understanding of digital transformation trends and user experience, alongside experience in engaging and managing third-party suppliers, is key to this role. You will also demonstrate the ability to foster a culture of continuous improvement in digital, data and technology across all levels of the College.

You will have experience of contributing to a director-level team, and reporting to boards, committees and the CEO. As part of your broad approach senior management, you will be able to contribute to the life of the College as part of the Executive Team, which has responsibility for strategic delivery and team leadership.

Relevant qualifications in design, development, management, and change methodologies such as PRINCE2, Scrum, ITIL, TOGAF, APM, or similar will be beneficial. It would also be desirable if you have experience in the membership, academic, or health sectors, with an understanding of their structures, governance models, and cultural dynamics.

About the Role 

This is the primary role with responsibility for the delivery and assurance of core digital, data, technology, and related functions at the Royal College of Anaesthetists, at both a strategic and implementation level. The post-holder will report to the College’s CEO, sit on the Executive Team, and contribute across the College via staff engagement and through a range of committees and boards, including the Board of Trustees.

Key to the role are three functions:

1. Ensuring the security and fitness for purpose of College’s digital, data and technology estate.
2. Designing the College’s strategy for digital, data and technology in support of the overall College strategy and overseeing its implementation.
3. Unifying all areas of technology responsibility across the College to ensure product development, processes and operations are aligned as a cohesive whole.

Your duties include, but are not limited to:

• Take a proactive and collaborative approach to working with members of the Council, Board of Trustees and other stakeholders as required.
• Define, develop, lead and champion the College’s digital, data and technology strategy, ensuring that it is user-focused, resilient, sustainable, and demonstrably supporting our objectives and values.
• Ensure procurement achieves value for money and all expenditure supports the attainment of the College’s strategy and charitable aims, drafting business cases and negotiating and managing contracts as appropriate.
• Lead, motivate, and performance manage the IT Team ensuring that they focus on clear objectives, proactive collaboration across the College and wider sector, and are supported in their work.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 34 days of annual leave, plus bank holiday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

What we are looking for:

We are looking for an exceptional Director of Finance and Procurement to develop and lead on our finance, investment and procurement strategy.

You will be an accomplished and experienced Finance professional who will play a key role in supporting our ambitions for transformation, underpinning growth, sustainability and the establishment of innovative practices and an outstanding environment for our staff, learners and the wider community.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team covering Finance and Procurement. You will be an integral member of the College Management Team.

Nescot is a 60-acre estate in Ewell, Epsom, providing welcoming, safe and inspiring spaces and services to our community. 

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Key responsibilities of the role are to:

• To establish a financial strategy and treasury management to underpin the colleges strategic priorities
• To lead and manage an outstanding finance and procurement function, supporting the colleges strategic priorities and ensuring financial compliance.
• To ensure all relevant policies and procedures are in place to ensure they are following regulatory requirements and best practice
• Deliver high levels of customer service and regular internal communications with stakeholders as well as external agencies and partners including the wider community

Benefits:

• A discounted on-site gym, sports hall, fitness class, osteopathy and day nursery
• 5-minute walk from Ewell East Station
• Discounted Starbucks and Modern hair and beauty salon 
• Free online qualifications
• Free parking on-site

Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.” Nescot is the 2024 Surrey Employer of the year.

At Nescot, we’re proud of our inclusive culture and we welcome all applications. This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

Closing date: Sunday 1 December 2024

Interviews will be held Monday 9 December 2024

We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.

We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.

Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:

· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions. 

· Oversee the management of CLPE finances prudently to deliver excellent service within budget. 

· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.

The person we are looking for will have:

· a formal accountancy qualification (ACA/ACCA/CIMA)

· amazing organisational skills and the ability to work and manage others under pressure

· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient

· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation

· knowledge of building management is desirable

· a willingness to engage, negotiate and hold suppliers accountable for quality service provision

A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.  

Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities. 

The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others. 

This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.

Job Specification

Student-facing Training 

- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others 
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation 
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance

Training Design & Development 
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy. 
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery. 
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership. 
- Maintain a keen understanding of training trends, developments and best practices 

Service Development 
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan. 
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices. 
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes. 
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development. 

Stakeholder Management and Partnerships 
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability 
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners

Candidate Specification

Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent 
- (Desirable) Relevant L&D/Training qualifications 

Experience
- Experience developing and implementing training programmes 
- Experience delivering large-scale events 
- Experience supporting others to become effective trainers and facilitators 
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer 

Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks 
- Understand the barriers to accessing and participating in training for different student communities 
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms

Skills
- Excellent interpersonal skills 
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately

Aptitude:
- Flexible and hardworking with a proactive work style 
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave) 

The list above is not exhaustive. For further details, please review our Job Pack.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

This is an exciting time and opportunity for someone with a background in the charity sector. This role offers a chance to make a real impact within our team, especially as we prepare for a series of high-profile fundraising and awareness initiatives for our 25th birthday in 2026. Alongside celebrating this milestone, we’re eager to support the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital. This development opens up new opportunities for collaboration with our local NHS provider, driving us towards more integrated services and preparing us for the increased patient volume we expect in the coming years.

The Mulberry Centre is an award-winning cancer information and support charity, based on the grounds of West Middlesex University Hospital in Isleworth, West London. Since 2001, we have provided services to more than 18,000 people, and we’re committed to expanding our reach. With an annual income now exceeding £700k and having doubled over the past five years, we’re on track for continued growth and diversification, aiming to extend our impact in the community.

As Head of Fundraising & Engagement, you will play a key role in developing a cohesive fundraising, communications, and engagement strategy to secure sustainable income and elevate our profile. This role will see you working closely with the Chief Executive and the Fundraising Committee to lead initiatives with trusts and foundations, the National Lottery, high-net-worth individuals, and corporate partners.

You’ll oversee a dynamic team of four:

• Philanthropy and Partnerships Lead: Managing a portfolio of trusts and assisting with corporate and high-net-worth fundraising.
• Marketing & Communications Lead: Responsible for boosting our profile across various media.
• Supporter Engagement Lead: Driving individual and community group fundraising.
• Community Engagement Lead: Raising awareness of cancer prevention, early detection, and our support services in the community.

This role requires a skilled multi-tasker with strong project management and interpersonal skills, capable of meeting bid deadlines and managing key partnerships. If you’re detail-oriented with a knack for crafting compelling applications and budgets, we’d love to hear from you.

Who We Are

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement.

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.

How Will You Make a Difference?

The Head of Operations collaborates closely with the CEO and SLT to oversee and manage Amna's operations, ensuring the seamless delivery of programmes to reach the communities we serve. Responsible for the efficient management of risk managemet, safety and security, administration and logistics, people and culture, finance, safeguarding, ITC, the role holder plays a key role in maintaining compliance with Amna's guidelines, donors’ rules and regulations, and local laws across programmes and operations. The Head of Operations actively contributes to Amna's mission of serving refugee and displaced communities, striving to achieve organisational goals through effective operational management.

The Head of Operations reports to the CEO and is responsible for managing a dedicated team of three, a Finance Manager, People and Culture Manager and an Operations Officer.

Key responsibilities:

Comprehensive Risk and Safety Management:

• Conduct risk assessments taking into account the diverse geographical locations of team members, organizational partners, and the nature of projects.
• Assess risks related to grant funding, considering factors such as grant application processes, funding disbursement, and compliance requirements.
• Develop and implement risk management plans specific to partnerships, ensuring alignment with organizational goals.
• Stay informed about international and local regulations impacting the NGO sector, ensuring organizational compliance with legal and regulatory requirements in all operating regions.
• Develop and enforce safety and security protocols tailored to Amna’s diverse operational contexts, ensuring staff and partner safety.
• Work closely with relevant teams to integrate risk management into project planning and decision-making processes.
• Work closely with Amna’s partners to establish and monitor safety focal points in each operational area, coordinating real-time safety updates and responses.
• Develop emergency preparedness plans, including evacuation and contingency planning, and ensure they are updated.
• Regularly communicate risk assessments, mitigation strategies, and updates to the management team.
• Provide staff training on safety protocols, travel safety, and conflict sensitivity, ensuring readiness to handle security challenges.
• Serve as the primary point of contact for safety and security matters, reporting incidents and managing organizational response protocols.
• Regularly update the Amna’s risk registry.

​Financial Planning and Oversight:

• Financial Leadership and Planning: Provide strategic oversight of Amna’s financial health and alignment with organisational goals, identifying trends and opportunities for resource optimisation. Collaborate on budgeting processes to ensure efficient and accurate financial forecasting, with a focus on impact-driven allocation.
• Monitoring and Cost Optimisation: Work closely with budget holders to implement cost-saving measures, ensuring effective resource distribution across operational areas. Regularly assess and enhance financial planning systems for better efficiency and accuracy.
• Internal Controls and Reporting: Oversee high-level financial reporting processes, working with the Finance Manager to ensure clarity, accountability, and strategic alignment. Support the preparation of financial reports for key stakeholders, including the Board, Senior Leadership Team, and donors.
• Annual Reporting and Compliance: Lead the preparation of Amna’s annual report, highlighting achievements and financial performance. Provide guidance on audit and internal control processes, in coordination with the Finance Manager, to maintain high compliance standards.
• Due Diligence and Partnerships: Coordinate with the Finance Manager on due diligence for new partner recruitment, upholding Amna’s financial and operational standards.

Oversight of People and Culture:

• Responsible for the recruitment and retention strategy.
• Lead recruitment and onboarding processes for senior positions.
• Assess and address skills and knowledge gaps through performance reviews. Ensure organizational development by identifying necessary training modules in collaboration with external trainers.
• Implement initiatives to enhance team capabilities and align skill sets with organizational objectives.
• Champion DEI initiatives within Amna, fostering an inclusive workplace culture that values diversity and ensures equal opportunities for all.
• Act as a custodian of the organizational culture, ensuring that values are upheld within the team and aligned with the mission and vision of Amna.
• Support the overall well-being of staff, aligning with Amna's wellbeing strategy.
• Responsible for health and safety compliance of the team.
• Provide guidance on policy interpretation and compliance, ensuring that all staff members are well-informed and adhere to organizational policies.

Robust Safeguarding Implementation:

• Oversee the development and implementation of robust safeguarding policies that align with international standards and best practices.
• Tailor policies to address the specific needs and challenges of a globally distributed team and diverse project locations.
• Conduct annual safeguarding refresher sessions for the team, collaborating with external experts as needed to deliver specialized training programs. Ensure that all staff members, partners, and relevant stakeholders receive updated and comprehensive training on safeguarding principles.
• Investigate any safeguarding concerns or incidents reported within the organization or related to its activities.
• Stay informed about industry trends, legal developments.
• Enhance the organization's safeguarding framework continously.
• Strenghten Amna’s incident investigation and reporting processes, establishing clear proocols to ensure swift response and resolution of safeguarding issues.

Effective Administration Management

• Manage contracts with external vendors and contractors, ensuring compliance and optimal value for services.
• Oversee authorization for travel and logistics, including risk assessment for travel to high-risk areas, ensuring comprehensive preparation and insurance coverage.
• Manage internal communication platforms, promoting consistent and clear communication of policies, guidelines, and organizational updates.
• Ensure effective operation of the organization's online platforms.
• Coordinate internal and external events, meetings and conferences.
• Implement best practices to enhance overall efficiency and effectiveness.
• Manage assets and knowledge system to ensure that critical information is accessible and effectively shared across teams.

Information Technology (IT):

• Develop and enforce IT policies and procedures to ensure the secure and efficient use of technology resources.
• Establish and manage data backup and recovery procedures.
• Monitor and manage software licenses and coordinate with relevant departments to optimize software usage.
• Plan procurement, installation, and retirement of hardware devices.
• Implement strategies for efficient hardware lifecycle management.
• Oversee the organization's use of cloud services, ensuring security, cost-effectiveness, and optimal performance.

Legal and Data Protection Oversight:

• Stay abreast of relevant national and international laws, regulations, and legal developments impacting operations.
• Lead in drafting, reviewing, and negotiating legal documents and contracts.
• Ensure compliance with data protection and privacy laws.
• Develop and implement policies and procedures to safeguard the organization's handling of sensitive information.
• Safeguard the organization's intellectual property rights.
• Develop strategies for the protection and enforcement of trademarks, copyrights, and other intellectual assets.
• Ensure all Amna’s staff are well informed and trained in data handling and protection.

Qualifications and Experience:

• Expert qualification (Qualified accountant) or in at least one relevant area demonstrating advanced proficiency and specialized knowledge.
• Minimum of 8-10 years of progressive experience in managerial roles within international/NGO organizations, with a focus on HR, administration, IT, financial management, risk management and legal affairs.
• Understanding of UK Charity Commission regulations.
• Experience with cloud services and knowledge of IT policies and procedures.
• Deep understanding of DEI principles and proven experience in championing DEI initiatives within organizations.
• Extensive experience in financial planning, budgeting, and grant management within the NGO sector.
• Expertise in conducting risk assessments, developing risk management plans, and ensuring compliance with international and local regulations.
• In-depth knowledge of safeguarding principles, policies, and practices within international organizations.
• Demonstrated commitment to the mission of supporting refugees and displaced communities.
• Ability to inspire and motivate others through optimism and dedication to the cause.
• Extensive experience in managing culturally and linguistically diverse teams.
• Proven experience in managing operations within fast paced, remote environments demonstrating adaptability and strategic foresight in dynamic contexts.
• Ability to foster an inclusive and collaborative work environment.
• Proactive problem-solving mindset.

Work Location And Environment:

This role is a remote job opportunity, and open to applicants in Europe and Middle East. We especially encourage candidates from countries where Amna has established partnerships, including Ukraine and the Middle East.

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.

Remuneration Package

1. For applicants based in the UK: 60,000 GBP per annum.
2. For international applicants: 45,000 GBP per annum.

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.

Commitment to Diversity, Equity, and Inclusion

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with lived experience as refugees or displacement.

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Corporate Fundraiser to be an integral part of our Corporate Partnerships and Fundraising team.

The team comprises a Business Development Manager, Corporate Partnerships Manager and Corporate Partnerships Officer who are focussed on recruiting and supporting the 140 plus partners who provide volunteers and funding for the reading programme, and a Trusts & Foundations Fundraiser with a focus on raising funds from family trusts and foundations.

Reporting to our Chief Executive and working closely with the Corporate Partnerships team (CPT), Trusts & Foundations Fundraiser and Communications team, you’ll generate income from existing and new corporate trusts and foundations and develop and manage our fundraising plan for corporate fundraising, including charity of the year and employee fundraising/giving. You will generate income from these sources to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.

This is a new role within Chapter One and is an opportunity for you to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter, have high standards for yourself and others and will thrive in working with a range of funders and partners on a daily basis. 

For details of the key responsiblities of the role, and the kinds of expereince, skills and attributes we're looking for, you'll need to download and read the attached job description.

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.

You can learn more about our work by visiting our website, and looking at our videos and social media channels. Do also have a read of the About Chapter One recruitment pack that is posted with this ad.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Grief Encounter is a mid-sized national bereavement charity. Joining us as our HR Advisor will give you the opportunity to work as a true HR generalist, with a range of duties from recruitment and on-boarding to running internal training for our staff team and co-ordinating our volunteers.

This is a busy role, reporting to the Head of HR.  We are looking for someone with HR experience, who is CIPD qualified, attentive to detail and who can work well with a minimum of supervision. Ideally, you will also be someone who is willing to get involved in all aspects of our work:  That could mean standing in a wet park shouting encouragement to our sponsored runners or helping organise an office social event.

The role is currently full time with the opportunity to work up to two days per week from home.  Consideration will also be given to part time working, depending on experience.

Please see below for the job outline for this role:

MAIN DUTIES & RESPONSIBILITIES

General: 

• Provides advice and guidance in response to internal and external HR related enquiries or requests for help/information.
• Maintains and updates HR database (including records of sensitive data) in accordance with GDPR principles. Produces statistical reports on key HR metrics, as required for monitoring purposes. (Headcount, turnover, diversity, absence etc).
• Supports the Head of HR in updating staff policies in line with changes in employment law and drafts guidance notes for approval.  Ensures agreed policies, procedures and guidance notes are appropriately shared within the Charity.
• With guidance from the Head of HR, supports managers handling performance improvement, grievance and disciplinary issues, including collating information and conducting investigations as required. 
• Takes notes at meeting as required. (HR Forum, Staff Consultation Group, Disciplinary Hearings, Grievance and Performance meetings).
• Assists with ongoing review of terms and conditions, benefits etc.  researching and making suggestions for improvements  within available budget.
• Manages the HR Admin inbox (for job applications, general queries, requests and possible complaints).  Alerts Head of HR to any issues or complaints.
• Collates invoices and receipts etc. in relation to HR expenses, as required, to ensure timely payment by Finance team.
• Participates in ad-hoc HR projects.

Recruitment:

• Advises hiring managers on recruitment processes and best practice.  Sources candidates, assists in shortlisting and responds to candidates as required.  Produces offer letters and contracts for successful applicants.

Employment Checks:

• Manages DBS clearance process and other ‘right to work’ checks for new and existing staff, volunteers and contractors, including insurance and qualification checks.  Manages referencing process.

Volunteers:

• Manages the recruitment of volunteers and maintains the volunteering database.  Assists with the allocation of volunteers to appropriate activities.  Generates reports on volunteer numbers and activities for senior management and for funding bids.

On-boarding:

• Prior to start date, coordinates with the Charity’s external IT support company to ensure all new hires will have appropriate equipment and file access when they commence work. (Employees, and freelance contractors).
• Organises induction programme for first two weeks of employment including setting up meetings with key staff (CEO, Departmental Directors etc.), conducting office orientation and familiarising staff member with health and safety, payroll and HR policies and proceudures etc. including mandatory staff training.
• Reviews and updates on-boarding processes as needed.

Training:

• Manages the Charity’s Educare system and reports on mandatory training compliance across the Charity.
• Designs training sessions/briefings on HR policies and procedures for approval by Head of HR.  Organises and runs sessions for staff, including ‘Lunch and Learn’ and drop in advice sessions.
•  Assists Departmental Directors with arrangements for external training, as requested.

This is an excitign opportunity to lead our Youth Work programme and Day Centre provision at NHYC. This position is a six-month fixed-term contract to cover a staff member going on sabbatical. The contract is planned to run from February-August 2025. We are looking for someone who is able to maintain stable and consistent leadership for the team throughout that period, is a quick learner, and confident overseeing multiple programmes and activities. Given the short length of the contract, we encourage applications from those who may not have been in a more senior leadership position before and would like the opportunity to gain experience.  It would also suit anyone with prior experience who is keen to work in a dynamic environment and is passionate about making a tangible difference in the lives of young people facing homelessness.

• Fixed-term 6 month contract
• Salary £46,800 – £52,000
• Deadline: 9am Monday 2nd December