Refugee Support Jobs in Europe

Job Purpose:

Welcome refugees and asylum seekers arriving in Derby, connecting them to the community and supporting their integration through activities, individual assessments, and tailored support plans.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support to Refugees and Asylum Seekers within our Thriving Places project. Your time will be spent at the Integration Hub in central Derby.

Thriving Places is a 3-year project, funded by the National Lottery, which will provide support to asylum seekers and refugees as they integrate into life in the UK. The project supports people on an individual basis, with the development of Individual Support Plans (ISPs), the provision of integration activities and opportunities for training, skills development and volunteering. The Refugee Integration Worker will work as part of a team and work directly with refugees and those seeking asylum to carry out needs assessments, develop ISPs and support people on their integration journeys.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Needs Assessment and Support Plans:

• Carry out Initial Needs Assessments and develop Individual Support Plans (ISPs) with regular reviews.
• Respond to ISPs by liaising with housing providers, GPs, schools, and other relevant services.
• Encourage and support beneficiaries toward integration, independence, and engagement in community activities.

Practical Support and Referrals:

• Provide advice on benefits, housing, health, education, and employment.
• Refer individuals to appropriate services and organisations as needed.
• Facilitate clear and prompt communication with participants, using interpreters when required.

Community Engagement and Delivery:

• Deliver activities and assist with registration at the Integration Hub.
• Support the Derby Team in delivering sessions aligned with ISPs.
• Promote a culture of welcome by engaging with local organisations and networks.

Monitoring, Evaluation, and Administration:

• Contribute to monitoring and evaluation processes related to support and integration.
• Maintain accurate and up-to-date records.
• Complete all administrative tasks required for the role and organisation.

Team Collaboration and Organisational Contribution:

• Actively participate in team meetings, staff training, awareness events, and fundraising activities.
• Support and guide volunteers in welcoming and assisting refugees.
• Contribute to the overall work of Upbeat Communities.

Ethos and Policies:

• Work in alignment with Upbeat Communities’ Christian values and organisational policies.
• Report regularly to and be accountable to the Line Manager.

Person Specification

Essential Criteria:

• Emotional Intelligence & Compassion in Action:
  • Understands the importance of recognising and managing emotions in oneself and others.
  • Recognises the value of care and commitment to making a positive impact in relationships and the community.
• Personal Growth and Empowerment:
  • Acknowledges the importance of feedback and personal growth with a willingness to learn.
  • Understands the importance of providing others with support to make decisions and grow.
• Organisational Skills:
  • Understands the importance of prioritising workload and meeting deadlines under pressure.
• Technical Knowledge:
  • Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
• Understanding Refugee Needs:
  • Has a basic understanding of the needs and experiences of refugees and asylum seekers.
• Adaptability and Problem-Solving:
  • Recognises the importance of adapting to change and managing multiple tasks.
  • Recognises issues and seeks guidance to contribute to potential solutions.
• Communication and Collaboration:
  • Understands the importance of effective communication and collaboration with stakeholders.
• Ethics and Inclusivity:
  • Understands the importance of ethical behaviour and maintaining confidentiality.
  • Recognises the value of cultural diversity and the importance of inclusivity.

Desirable Criteria:

• Previous experience working with refugees and asylum seekers.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community. A commitment to the organisation’s values of emotional intelligence, compassion, learning, and empowerment is essential.

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

Title: Male Live In Support Worker

Responsible to: Senior Support Worker

Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).

Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.

Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.

Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked

Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.

Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.

Contract: Permanent

Start Date: Immediately

Overall Purpose

To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.

Specific Duties & Responsibilities

• Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
• Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
• Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
• Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
• Providing emotional support at times of difficulty, anxiety or stress.
• Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
• Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
• Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
• In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
• Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
• Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
• Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
• Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
• Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
• Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.

To work as part of the team

• Be a role model, leading by example in practicing the Values of Baca.
• Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
• Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
• Play an active and supportive role within the organisation.
• Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
• Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
• Adhere to all Baca’s policies and procedures.

Personal Specification

Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.

This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.

An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment. Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system.

We now have an exciting opportunity for a Team Manager to oversee a team of Employment Advisors who provide support to refugees in the UK, assisting them in accessing job opportunities, education, and training. 

This role can be remote or hybrid - South West location would be an advantage but is not essential.

You will be responsible for:

• Providing effective leadership, guidance, and support to a team of Employment Advisors 
• Monitoring and management of workflow for STEP Employment Advisors
• Provide ongoing coaching and mentoring to enhance the performance and professional growth of team members. 
• Quality assurance of STEP programme delivery 
• Management of the referral process for STEP participants 
• Monitoring and reporting using a CRM to ensure all KPIs are being met

About you

We are looking for candidates who have:

• Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
• Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training. 
• Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment. 
• Experience in outcome monitoring, data analysis, and reporting and using a CRM (Salesforce/Inform preferable)
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders. 
• Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively. 

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification. 

Interviews will be held week commencing 13th January 2025

Are you passionate about equality of access to education for people seeking asylum and refugees?

Access to education is transformative. The people we work with tell us that university is how they will rebuild their lives after being forced to flee conflict or persecution. Yet refugees and people seeking asylum in the UK face significant challenges in accessing higher education, including restrictive policies, limited financial support, difficulty navigating the complex university system, and a lack of adequate information and guidance. 

We are looking for a dedicated and skilled individual to lead our work on improving access to higher education for refugees and people seeking asylum. In this role, you will empower activists, collaborate with universities, and drive sector-wide change to ensure that more refugees can access life-changing opportunities at university.

You’ll need excellent knowledge of the challenges facing refugees in the UK, particularly around access to higher education, as well as experience working in or with the higher education sector. You’ll also bring excellent communication and relationship-building skills, ideally a proven track record in policy or campaign work. Highly organised and motivated, you’ll be comfortable working independently and collaborating flexibly within a small, dynamic team.

If you’re committed to breaking down barriers to education and making a tangible difference, we’d love to hear from you.

Other information:

• We will consider remote work or job share requests - if interested please include details in your application

• We are proud to be a member of the Experts by Experience Employment Network which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.

  
  
   

The Refugee & Migrant Services Caseworker will join the Refugee & Migrant Services Support Team, who work alongside our ESOL team and volunteers to meet clients’ needs as directed by the R&MS Team Leader.  The post is based at our offices in Bedford but will involve some local travel to deliver support and home appointments.  Our team deliver a number of services, including:

• Welcoming and providing holistic integration support to resettled refugee families, empowering them to live independently with less support as time goes on.
•  Providing vulnerable migrants with high quality information and advice, empowering them to make well-informed choices.

MAIN DUTIES AND RESPONSIBILITIES

• Building trust and maintaining positive working relationships with all clients, external agencies and other areas of KAP.
• Systematic recording of all notes and actions related to client support, maintaining up-to-date risk assessments and support plans using our case management system.
• Fulfilling funders’ & commissioners’ reporting requirements; generating statistics, case studies and keeping detailed records.
• Meeting resettled families at the airport and bringing them to their new homes.
• Ensuring clients understand their rights and responsibilities regarding their accommodation, supporting them to fulfil these.
• Supporting clients through advocacy to access; health & wellbeing services, welfare benefits, housing, immigration advice, community events, education, training, volunteering and paid work.
• Assisting resettled families’ children to access education and ensuring appropriate support is in place for them.
• Provide advice and support to resettled families through home appointments in Bedfordshire.
• Provide advice and support to clients both remotely and at in-person meetings

ADDITIONAL DUTIES & RESPONSIBILITIES

• Maintaining working practices that reflect the overall ethos and vision of KAP, including following our policies, procedures and code of conduct. 
• Respecting and supporting the whole KAP staff team, contractors and volunteers.
• Taking responsibility for your own workload and your own personal development.
• To actively participate in supervision sessions (1-2-1s, team meetings and annual reviews).
• Attending and being involved in team meetings, training, prayer / worship times and social activities, as well as all personal development meetings, including supervisions and mentor sessions.
• This role may require working occasional evenings and weekends.

In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of King's Arms Project.

Develop strategy, shape programmes, build partnerships, manage staff , support volunteers, raise funds: -all part of the director's role leading the organisation's efforts  to improve the lives and opportunities of refugees, asylum seekers and vulnerable migrants across Oxfordshire. 
Our director retires in May after five succesful years and we seek a dynamic and experienced leader to sustain, supportand refresh the organisation's work.
Based in Oxford and splitting time between office, home and places where we work, the new director will lead a team of about 30 staff and 200 volunteers delivering a wide range of programmes meeting the needs of new arrivals, longer term refugees, adults and children.
The new director will have strong all- round leadership experience, a supportive andcollegiate management style  and knowledge of refugee related issues.

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Refugees into Jobs (RiJ) Service

People who are recognised as refugees in the UK face a number of obstacles on their way to full inclusion into the British society. One of the main one is the ability to access meaningful employment. This is where Refugees into Jobs Service comes in. It was founded in 1995 as an independent charity, and merged with Refugee Council in 2011. Ever since it has been helping hundreds of refugees every year to fulfil their dream and find work that has meaning and helps them feel even more included into their new country.

Refugee Council has an ambitious goal that by 2033, 60% of refugees entering the UK will be able to access meaningful employment within 5 years of gaining the right to work. What constitutes “meaningful” is defined by each individual client.

Main Duties and Responsibilities

Partnership Management and Development

• To oversee and help develop the refugee health professionals programme partnership (Building Bridges) which is funded by NHS England in Greater London, ensuring that the project is developed and delivered innovatively, effectively and efficiently.
• To ensure that the project deliverables, as laid out in the funder’s contract, are achieved to the best of our ability and actions taken\communicated where issues are identified.

Client Casework

• To develop ways of actively involving clients with lived experience into the project design and delivery.
• To provide high quality employment related Information, Advice and Guidance (IAG) following the principles of Advice, Quality Standards (AQS) standards.

Volunteer Management

• To provide the necessary support to volunteers in line with the organisational policies and with the advice from the Volunteer Co-ordinator.
• To ensure that all volunteers involved within the service have an excellent knowledge of the issues affecting refugees seeking employment as they look to start a new life in the UK.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 2 January 2025.

Interview date: w/c 6 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Who We’re Looking For and why join us

At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.

This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.

Role Overview: 

The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.

Core Responsibilities:

1. Organisational Development

   • Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.

   • Implement strategic outcomes to ensure efficient and aligned operations.

2. Strategic Planning

   • Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.

   • Ensure the sustainability of RLS’s mission and core programmes.

3. Lead the Management Team

   • Guide and support the Management Team, fostering effective collaboration.

   • Promote project integration, efficient delivery, and cross-team development.

   • Embed and promote robust accountability.

4. Governance

   • Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.

   • Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.

5. Regulatory Compliance & Risk Management

   • Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.

6. HR Oversight & Staff Development

   • Oversee HR functions, promote professional growth, and prioritise staff well-being.

   • Foster an inclusive and supportive working environment.

7. Fundraising & Financial Oversight

   • Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.

   • Engage with key funders and develop sustainable funding strategies.

8. External Representation & Advocacy

   • Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.

   • Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.

9. Monitoring, Evaluation, Accountability and Learning (MEAL)

   • Own, review and implement appropriate MEL frameworks and practices. 

   • Implement progressive and compassionate accountability structures to ensure transparency across the organisation.

Person Specification

Essential:

• Proven leadership in an organisation focused on human rights, migration, or a related sector.

• Strong strategic planning and organisational development experience, ideally in a fast-growing setting.

• Experience of fundraising and financial management within the third sector.

• Experience leading remote, diverse teams and implementing inclusive HR practices.

• Deep understanding of the immigration and asylum landscape in the UK and Europe.

• Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.

• Be responsive

• Culturally sensitive

• Have a strong commitment to advancing migrant justice.

• A dynamic and innovative self-starter.

• Be highly organised.

• Be an active listener and a progressive leader.

• Be objective and apply good judgement in difficult situations.

• Fluent in English.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;

• Have the right to work in the UK.

Desirable:

• Deep understanding and/or experience of working in an international context.

• A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.

• Lived experience related to migration, or legal knowledge in immigration and asylum.

• Language skills relevant to our areas of operation, particularly Greek or French.

• Experience and understanding of pro bono legal projects.

• Experience in public speaking, media engagement, or international advocacy.

At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.

An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?

As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:

• Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
• Leading communications with the clients you support.
• Researching suitable trust funds and foundations
• Creating a strategic plan for submitting applications.
• Writing inspiring applications that get results and make a real difference to the organisations we support.

Please see the full job description that is attached. 

Further Details

• Full Time = 35hrs a week 
• Salary: £26,250 (rising to £27,500 in April '25) + Pension contribution + home working allowance + IT equipment.
• Location: Fully remote. With optional meetings in Bristol, UK
• Annual Leave: 35 days per year including Bank Holidays

 Please submit a CV and tailored covering letter. We'll be interviewing as and when suitable candidates apply.

We look forward to hearing from you. 

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the role

The purpose of this role is to confidently manage a portfolio of offline and online direct marketing fundraising and communications projects, contributing to the Public Fundraising income targets and KPIs.

Main duties and responsibilities

1. Project Management
   • Independently plan and project manage a portfolio of multi-channel direct marketing fundraising campaigns including, but not limited to, cash appeals, legacy marketing, supporter newsletters, committed giving appeals and emergency appeals.
   • Deliver each project from start to finish. Source content and create briefs, liaise with suppliers and internal stakeholders, create and oversee data selections, exports and imports, and manage sign off process.
   • Lead on all elements and deliverables for each project or campaign (cold and warm) – budgeting, stewardship plan, telemarketing, mailing, email, social and digital.
   • Lead in content sourcing and sharing – written case studies and photography, organisational messaging and key stats, relevant price points. Including, but not limited to, taking photos, organising photo shoots, interviewing staff and clients to gain first-hand accounts, liaising with front line colleagues and finance colleagues.

The team

The Fundraising and Digital Directorate is responsible for all digital communications as well as securing income to support Refugee Council’s charitable objectives. This role sits within the Public Fundraising team. The Fundraising team’s work includes fundraising from a range of donors including individuals, trusts and foundations, statutory sources, corporates and major donors. This role, within the Public Fundraising Team secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 10 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

BACKGROUND

The Helen Bamber Foundation (HBF) is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty. Asylum Aid (AA) is a legal charity dedicated to protecting people from persecution by providing legal representation and access to justice for refugees and people seeking asylum. In 2020, Helen Bamber Foundation and Asylum Aid came together to form the Helen Bamber Foundation Group. We believe that all Survivors should have safety, freedom and power to rebuild their lives.

We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at Helen Bamber Foundation Group, which comprises Helen Bamber Foundation and Asylum Aid.

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, and candidates from refugee and/or migrant backgrounds.

We are supported by our President, Dame Emma Thompson, who is a fantastic champion of our mission, and who hosts our flagship event, The Conversation, every year.

OVERVIEW OF THE ROLE 

This exciting role will support on the delivery of income from a range of high-value donors within our philanthropy and corporate income streams. This position is key for both Helen Bamber Foundation and Asylum Aid and the postholder will work closely with the senior leadership of both charities, enabling the Head of Fundraising and Communications and the Executive Director of Fundraising and Communications  to build successful funding partnerships.

We’re looking for someone who is an effective communicator with a flair for writing, who is results-focused and organised. This role best suits someone who is eager to learn and work as part of a tight-knit and successful team, and who can respond creatively and consistently to our current and future donors’ requests.

This is an exciting opportunity for someone looking to begin their career in charity fundraising. The candidate will preferably have some experience working or volunteering in the charity sector, and we welcome applications from candidates with transferrable experience, such as working in a client-facing role, in communications, copywriting or in event planning. 

Full JD attached.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9 am on Monday 13th January 2025.

You’ll be asked to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

SELECTION PROCESS

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 20th  January 2024, followed by shortlisted candidates attending in-person interview week commencing 27th January 2024. We will also ask you to complete a short written task ahead of the day.

ELIGIBILITY

Please note that the successful candidate will have the right to work in the UK will be subject to a DBS check and disclosure of adult and child barring lists. If appointed, you will ALSO be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

This is an important strategic role within our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team in CCS which works with ethically diverse communities in Somerset. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community based solutions, supporting communities to thrive together.

You will work with the Head of Programmes, Community Leaders, our Commissioners, partner organisations and wider stakeholders to ensure that the Somerset Diverse Communities programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager and the Village Agent Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

You'll be helping us Thrive Together

• You will help groups representing and working with diverse communities to thrive, enabling people of all backgrounds to have fulfilling lives in Somerset.
• Be accountable for the delivery of a high-quality programme of work in Somerset, promoting a learning culture, and driving growth through role modelling.
• Manage all operational employees within the SDC team to deliver programme and strategic goals.
• To support your team to practice continuous professional and personal development.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality programme of work.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.

You'll be helping us Enable Change

• Ensure that the impact of SDC work is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on community outcomes.
• Drive community development through SDC work, supporting the team to identify gaps and implement sustainable community solutions whilst identifying and mitigating risk.
• Take responsibility for collating reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Work with the Data & Insights Manager to contribute to the development of quality assurance systems.
• Manage SDC’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

You'll be helping us Build Connections

• Build and maintain positive working relationships with our partners, collaborators and stakeholders, including police, commissioners, public sector officers and organisational representatives across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for SDC activities.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.

The European Network on Statelessness (ENS) is seeking a Legal Officer (10-month fixed-term contract with potential for extension) to play a key role in enabling us to fulfil our mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality. There is a possibility of extension beyond the initial contract term, subject to funding availability.

ENS is a civil society alliance of over 180 members in 41 countries. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will support our law and policy development work and help galvanise change across the region to end statelessness in Europe.

We are looking for someone with a legal background and good understanding of statelessness and related human rights issues and standards. They will be able to demonstrate an aptitude to successfully perform the various facets of the role, including legal research and analysis, litigation, and legal advocacy. They will be highly articulate in English (other languages are an asset) with excellent attention to detail, and strong IT, organisational, and interpersonal skills. They will contribute positively to our dynamic organisational ethos, and demonstrate a flexible ‘can do’ approach, fitting well into a fast-moving and demanding environment with an international dimension.

The role represents an exciting opportunity for candidates with the requisite aptitude, flexibility, and ambition, as well as a strong commitment to working with diverse communities across Europe to address statelessness.

We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.

We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.

ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy. ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.

Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.

Employee benefits include:

• 25 days annual holiday (with an additional day for each completed year of service up to 5 days)
• 5% employer pension contribution
• enhanced family-friendly policies
• enhanced sick leave and sick pay
• an employee assistance programme
• ENS operates a hybrid working model with staff working partly from home and partly from the office. The postholder would usually be required to work in the office a minimum of one day per week during their probation period and a minimum number of days per month to be agreed with their Line Manager thereafter.

If you would like to discuss any aspects of the role, please contact ENS Head of Policy & Advocacy, Nina Murray - contact details in the role description document.