Recruitment Jobs

Casework Administrator

We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent

customer service to stakeholders and cover other administrative functions within the organisation.

Position: Casework Administrator

Location: Reading/hybrid

Hours: Full-time, 35 hours (part-time and job share working considered)

Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)

Contract: Permanent

Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.

Closing date: 05 August at 10am.

About the Role

The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through the review process.

Key responsibilities include:

• Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
• Logging complaints forms
• Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
• Monitoring university compliance with recommendations/requests made
• Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
• Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
• Recording accurate information on our database and spreadsheets

About You

You will have excellent interpersonal and communication skills, including on the telephone.   Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial.  Or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment, we would love to hear from you.

You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.

About the Organisation

The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.

The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.

You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Volunteering Support Officer

The role

Working within Tameside’s volunteering team to raise the profile of volunteering in the community, the Volunteering Support Officer will support the delivery of a high-quality service both to individuals interested in volunteering, and to volunteer managers working within Tameside’s VCFSE sector. 

The ideal candidate

The ideal candidate for this role will be someone who is passionate about volunteering and its impact on individuals, organisations, and communities. You will enjoy meeting and interacting with people from diverse backgrounds and communities. You will be someone who likes to work collaboratively and is organised and skilled at following systems and processes.

Salary:  £14,171- £15,154 per annum

NJC Scale: Grade 4 SP 7-11

Hours: 21 per week Monday to Friday (occasional weekend and evening work may be required)

Length of contract: 6 months fixed term

Location: Tameside Borough, with some homeworking

The closing date for applications is 9:00am on 12 August 2024

Interviews will be held on 22 August 2024  and will include a panel interview and task.

Previous applicants for this post need not reapply.

Please note, the successful candidates will be required to undertake an Enhanced Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Permanent contract

37 hours per week 

£38,390.76 per annum  (plus allowances) 

We offer many enhanced benefits including:

• 28 days holiday a year, plus Bank Holidays  
• Stakeholder pension scheme with matching contributions up to 8%
• Free confidential counselling service: available to all staff and volunteers
• Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Location : Plymouth

The Children’s Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We’re there for children, every step of the way. 

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country. 

We are currently looking for an experienced Substance Misuse Service Manager to join our dynamic, ambitious team. 

A key part of this role will be your ability to manage and support our Substance Misuse Service in Plymouth within The Children's Society's performance management procedures, in accordance with current legislation and safe practice, and to be the safeguarding lead for the service. 

In order to be successful in this role, you must have: 

• Substantial experience of working with vulnerable children and young people
• Substantial experience of multi-agency working/partnership working
• A relevant professional qualification
• Excellent written and verbal communication skills with the ability to present, train and facilitate stakeholder groups

The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer. 

Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more. 

The Children’s Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

This vacancy closes at midnight on Tuesday 6th August 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 23rd July. 

Interviews will be held on a date to be confirmed.

Permanent contract

37 hours per week

£38,390.76 per annum (plus allowances)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Location : Plymouth

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.

We are currently looking for an experienced Substance Misuse Service Manager to join our dynamic, ambitious team.

A key part of this role will be your ability to manage and support our Substance Misuse Service in Plymouth within The Children's Society's performance management procedures, in accordance with current legislation and safe practice, and to be the safeguarding lead for the service.

In order to be successful in this role, you must have:

-Substantial experience of working with vulnerable children and young people

-Substantial experience of multi-agency working/partnership working

-A relevant professional qualification

-Excellent written and verbal communication skills with the ability to present, train and facilitate stakeholder groups

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

This vacancy closes at midnight on Tuesday 6th August 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 23rd July.

Interviews will be held on a date to be confirmed.

IN1

Home-Start is committed to promoting the welfare of families with young children to enable them to have the best start in life. We are recruiting a Family Support Coordinator to help us provide targeted, specialised support to families in Barnet, who could be struggling with any of a range of issues. This includes those with children under the age of 5, expecting parents who may be experiencing poor mental health or families with complex circumstances with children up to the age of 19.

Our Coordinators are integral members of the Home-Start team, as well as wider teams of professionals from universal and specialist services to provide a coordinated response to families’ needs. They assess need and carefully match volunteers with families. This may include instigating Early Help assessments and attending case planning meetings. 

Coordinators work with their own volunteer team, ensuring they are supported and fully trained to achieve the best outcomes for families and, in particular, the children. Coordinators work with families in their own home. They are skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations. They also have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

The post holder will build on our existing work and our relationships in Barnet, to deliver a volunteer-led home-visiting service and related activities to local families. This will require a good working knowledge of the borough, community partners and agencies. You will ideally be co-located in one of the community centres or community venues but will be required to travel around the borough regularly. Coordinators will allso participate in weekly family groups in each borough, based in the children's centres and family hubs.

We are recruiting a Coordinator for Barnet to cover a period of secondment until 31st March 2025. However, there may be an opportunity for this to be extended further subject to funding. The work is largely field-based, but will require regular days in the office which is in Finchley, Barnet.

We will consider applications for full-time, part-time and flexible working.

Are you our new Director?

•Are you a collaborative and experienced leader and manager?

•Are you committed to defending human rights and human dignity, and passionate about issues affecting marginalised and excluded people? 

•Are you able to build trusting, respectful and creative relationships?

•Do you have a sound understanding of grant making, or perhaps sub-granting, or commissioning?

If so, then you might well be the right person to join us at this exciting time. 

 

Our priorities and approach

    • The human rights framework• The criminal legal system

    • Migrants, refugees and people seeking asylum• Access to justice

The A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people. Our approach is founded on liberal principles of universalism and human rights. We believe in justice, not charity. For us, this means supporting work that promotes rather than diminishes dignity. It also means supporting efforts to change the systems that shape the lives of marginalised and excluded people in pernicious ways. We have a particular interest in work that uses the law to address inequities and injustices.

Our journey

The Trust was founded 33 years ago to promote and defend human dignity. Since then, we have given £33.4m to organisations, and this year we will spend some £8m. We have significantly increased our grantmaking over recent years and intend to continue a trajectory of growth. 

Over the years the board has developed into a mix of both family and independent trustees, all of whom bring a wealth of experiences, skills and a shared passion for the work. Our talented executive team brings a high level of knowledge, expertise and skill both around grant making and our priority areas.

 

About the role and you

The key purpose of this role is to work closely and collaboratively with the trustees and executive teams to:

·Provide strategic leadership and management 

·Have oversight / management of ABCT’s grants portfolio and our partnerships, ensuring we meet our priorities.

·Develop and maintain relationships with key stakeholders.

·Build a culture of learning and best practice in ABCT’s work.

The new Director will be critical in shaping how the Trust continues to grow and develop, so candidates will need to be able to demonstrate a relevant leadership and management background and a passion for the work. 

This could be the right opportunity for a range of potential candidates. We really want to hear from candidates from a wide range of backgrounds and we particularly encourage people with lived experience to apply.

If you would like to have an informal discussion about the role then please contact Allyson Davies (see link) who is advising and supporting the trustees in this appointment. 

We value, welcome and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, sex, gender identity and expression, sexual orientation, and social background.

To Apply

First download the Candidate information pack, which has more details and the job description. You will also need the application form and equal opportunities monitoring form. Send these two forms, with your CV, to the email in the pack, by 10am on 1 August.

Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!

We are looking for a leader to deliver some of our reading projects in London, on a part-time, term-time only basis. You will lead a team of volunteers on three projects per week, being present at a community base while your volunteer team visits local families and reads with children.

You will be a resourceful, confident decision maker able to operate independently on the ground to support your team and be able to engage with our community partners and beneficiaries.

                               

Home based within South East region

About us

Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.

Volunteering is at the heart of the RNLI, and we have over 35,000 volunteers in a variety of roles from operational crew and lifeguards to water safety and fundraising volunteers. This is a great time to enjoy the RNLI People Team as we regionalise the delivery of HR and volunteer service to the 6 RNLI regions.

Home based within the region, with regular travel to the regional office in Poole and other sites across the area, you will report to the Regional People Lead and work closely with the People Advisor. Understanding the opportunities within your region, working with the local leadership team and your peers in the wider People Team you will be responsible for supporting great ‘people’ service and delivery.

This role is home-based and includes extensive travel across the region, often outside of regular business hours. Occasional travel to our Support Centre in Poole is also necessary. You will also be required to support a volunteering helpline service for approximately 2 weeks a year (until 8pm weekdays and 10am – 4pm weekends).

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan option

Your Role

We are seeking to recruit a Volunteering Adviser to join our team in the South East area. For us, this reaches from Swanage to Southend -on- Sea also includes London.

As a Volunteering Adviser, you will work closely with a range of stakeholders across the organisation, supporting the development of volunteering across the South East region, and the wider RNLI.

This will include:

• Implementation of initiatives to improve the volunteer experience.
• Developing sustainable opportunities along with taking a proactive approach to how we support and manage volunteers.
• Providing staff and volunteers with expert advice and guidance in all aspects of volunteering including areas such as recruitment, retention, problem solving and recognition.
• Supporting local implementation of the volunteering strategy.
• Assisting with the development of volunteer management toolkits and support managers in the use of these.
• Delivering volunteer management training workshops to diverse groups of volunteer managers both in person and virtually.
• Being an ambassador for volunteering and ensure it is championed at all levels.
• You will also be required to support a volunteering helpline service for approximately 2 weeks a year (until 8pm weekdays and 10am – 4pm weekends).

About You

To be our Volunteering Adviser you will need:

• Extensive volunteer management experience.
• Confidence in delivering face-to-face and virtual workshops.
• The ability to manage a complex workload.
• Experience in handling volunteering problem solving issues is desirable. In this role you will need to be able to work and plan autonomously. You will also need to have a proactive and flexible approach to work along with excellent interpersonal skills.
• This post requires a valid driving licence.

For more information and to apply, please visit our jobs page.

Closing date: 4 August 2024.

First interviews: 8 August 2024.

Second interviews: w/c 12 August 2024.

The RNLI is committed to safeguarding, ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Salary –  Supervising Social Worker - £35,292 p.a. + £1,500 Out of Hours Allowance p.a. + £750 Homeworking Allowance p.a. / Senior Supervising Social Worker - £39,880  p.a. + £1,500 Out of Hours Allowance p.a. + £750 Homeworking Allowance p.a.

Hours - 35 Hours per Week

Contract - Permanent

Location - Home-based in Northamptonshire, Leicester, Peterborough, Central Milton Keynes with travel required to visit foster families located across the TACT East Midlands area 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive well-being programme and our benefits package, all curated to nurture a healthy work-life balance for all our employees so they can give excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.

The East Midlands Team, who have been rated as Outstanding in their Ofsted inspection in February 2024, have a unique opportunity for either a  Supervising Social Worker who is ready to progress their career to a Senior Supervising Social Worker or a current Senior Social Worker who understands trauma and therapeutic parenting approaches. This role will give the successful Social Worker a chance to build on their skills and knowledge in providing support and supervision to our foster families based in the East Midlands area, to help them manage the complex needs of the children and young people in their care.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.

The main requirements of the Social Worker role are:

• Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
• Experience in group work and/or delivery of training.
• Experience of working with/supporting looked after children and their foster carers.
• Experience in using electronic records systems and IT effectively, which should include experience of virtual meetings and webinars.
• Experience in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development

In addition to the annual salary the post holder will be paid £1,500 p.a. Out Of Hours Allowance upon participation on the rota.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Perkbox – retail discount scheme. 
• Stakeholder pension scheme (salary sacrifice).
• Fantastic learning and development opportunities.
• Employee Assistance Programme (including CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).

The successful candidate will be required to travel to face-to-face meetings in the East Midlands region at least once a month and on other occasions for training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Monday, 5th August 2024 

Interview Date:  Tuesday, 13th August 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

The role 

Are you excited by the prospect of unlocking transformational funding to double survival rates of the deadliest common cancer? 

We're seeking a Senior Trusts Manager to join our fantastic Philanthropy and Partnerships team. 

Over the last five years, we have achieved significant growth in support from our Trusts and Foundation funders, and we are now laying the foundations for even further growth.

It’s a very exciting time to join us as the charity continues to grow and evolve at a thrilling

pace. The Senior Trusts Manager is a key role in the Philanthropy and Partnerships team, helping leverage the exciting opportunities that present themselves every day and building new relationships with influential supporters.

This role is responsible for: 

• Leading the growth and development of the Trusts and Foundations programme to deliver significant and sustainable income growth in line with organisational strategy 

• Developing and maintaining a robust pipeline of prospects with capacity to give significantly, working with key stakeholders to solicit and close asks as necessary. 

• Managing a personal portfolio of supporters and prospects (capacity at six figure level and above) 

About you  

• You will have a track record of securing 5 and 6 figure gifts from Trusts and Foundations

• You will have proven experience of identifying and recruiting new Trust prospects and building a prospect pipeline 

• You will be a brilliant relationship fundraiser, able to build relationships, garner trust and inspire action 

• You will be highly motivated and love pursuing and seeking out new opportunities 

If this sounds like you – we’d love to hear from you! 

About working for us  

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 
About us   

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:  

• Courageous 

• Collaborative  

• Compassion

 We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.  

At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.  

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent, therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

  How to apply  

• You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.

• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.  

• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role. 

• Please note that interviews will be held remotely on a rolling basis.

   

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Family Support Manager
Employment type: Full time
Director reports: N/A
Hours: 37.5 hours per week
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £27,563
1st stage interview: Monday 19th August/Tuesday 20th August
2nd stage interview: Thursday 22nd August/Friday 23rd August

About the Role

1 in 10 children in the UK have serious emotional and behavioural difficulties, which place them at further risk of negative outcomes later in life. Chance UK’s mission is to help support them to reduce these difficulties, find and acknowledge their strengths and talents, and to help them flourish. We do this via a structured 1:1 weekly mentoring programme, which matches them with specialist youth workers to mentor them for up to a year, alongside a range of support for their parent/carers.

Our approach is different from other services – we are there with the child and the family to understand what’s important to them, what they need, and give them the support, space and time to ensure the whole family is stronger. Chance UK’s Parent Programme Managers play a vital role in engaging parents in the mentoring support their children are receiving in order to get the best outcomes and lasting long-term positive change for the children.

Click to see the full job description and find out more about this role.

Role Purpose

You will help people to speak up and act for themselves, by providing a statutory service to qualifying individuals under the Mental Health Act 1983. This can include listening and providing information and representing people’s views by speaking on their behalf. You may be asked to support people by attending Best Interests Meetings, Review Meetings, Hospital Manager’s Meetings, Mental Health Review Tribunals, Ward Round Meetings and Care Plan Approach meetings.

We must also provide community/generic advocacy to Ealing residents over 18. You will ensure that people have their voice heard, rights understood and feel more in control of decisions affecting them in relation to their care and treatment.

This role is for maternity cover for a period of 6 months, based within our Advocacy Team.

Key Responsibilities:

• Provide people with information about their rights
• Help people understand the information given to them and the options available
• When required liaise with key health care professionals on behalf of individuals when required
• Delivering Advocacy Awareness training and other workshops when required
• Administrative duties include the completion of case notes, quarterly reports, managing the inbox, triaging referrals to ensure they meet the eligibility requirements, onboarding clients onto the database
• Action planning with the client, identifying goals and empowering them to create this document and own it collaboratively
• Work in line with the Advocacy Charter
• Following our non-instructed advocacy policy to ensure those who have communication issues, still get effective representation

You will have:

• A IMHA (Independent Mental Health Advocate) qualification / experience.
• Experience of Safeguarding, identifying concerns and raising appropriately
• Excellent listening and communication skills
• The ability to build good relationships
• An awareness of diversity and ability to research complex and sensitive issues independently and quickly
• Ability to work to deadlines and work independently
• Flexibility, reliability, and confidence when speaking with a range of people
• Excellent report writing skills
• Knowledge and experience of supporting people with learning and communication difficulties

See JD attached for full requirements of the role. 

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small dynamic team and make a real difference to the future of care and support by:

• Monitor TLAP work programme, milestones, and risks.
• Report TLAP programme delivery to government and funders.
• Provide Business Support to TLAP Programme Board and ensure governance compliance.
• Co-produce business and finance policies and processes with team, National Coproduction Advisory Group and SCIE finance and HR teams.
• Manage TLAP core team functions and budgets.
• Plan and support delivery of national TLAP events.
• Line manage Business Administrative Officer and deputise for Head of PMO

What we are looking for:

· At least 10 years experience working in administrative roles

· Commitment to equity, diversity, and inclusion

· Experience of working in coproduction with people with lived experience

· Experience of coproducing processes and procedures with various stakeholders

· Skilled in all aspects of administration and budget management

· Experience of using ICT effectively

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us 

Job Title: Public Law Paralegal

Salary: £23,614

Hours: Full-time (37 hours per week)

Location: Tyseley, Birmingham (regular travel to Coventry)

About this role

The Public Law team at Central England Law Centre (CELC) provides legal advice and representation to clients across the Coventry and Birmingham area under a Legal Aid Contract.

The Public Law paralegal will play an essential and pivotal part in ensuring the smooth running of the day-to day work within the team. They will be required to provide administrative and casework support to their colleagues within the team, ensuring the needs of clients are put first and foremost in the work they do.

This is a fantastic opportunity to play an essential role in a friendly organisation that is trying to make a difference to the lives of those people in our communities that are most vulnerable.

The successful candidate will be subject to a basic DBS check.

Responsibilities: 

Working alongside other members of the Law Centre, the Public Law paralegal will:

• Provide an excellent front-line service to clients visiting the law centre
• Assess client enquiries using sensitive listening and questioning skills allowing individuals to fully explain their issues
• Identify and summarise key information about client issues including time limits, key dates and any requirements for urgent advice or action
• Assess and agree the appropriate level of service, taking into consideration the client's ability to take the next step themselves, the complexity of the issue and the organisation’s resources
• Refer clients internally, informing them of what to expect and making all necessary arrangements
• Signpost clients to external organisations where appropriate 
• Assess eligibility for legal aid where available

Personal Specification:

Essential

• A demonstrable commitment to social justice
• A non-judgemental attitude
• An understanding of the importance of confidentiality
• Excellent oral and written communication skills
• Excellent organisational skills with the ability to organise and prioritise workload, ensuring excellent service to your team and clients at all times
• Detail focused with numeric ability to complete legal aid and costing forms
• Experience of using Microsoft Word, Excel and Outlook

Desirable

• Experience of working with the public and in a busy and demanding environment
• Experience of working with people who experienced disadvantage and/or trauma
• Experience of using case management systems
• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics.
• Knowledge of the work of Central England Law Centre  

We invite interested candidates to download our Recruitment Pack for this role on our website.

To submit your application, please complete the Public Law Paralegal Form on our website.

Closing date: 1pm on 7th August 2024.

Interviews will be held in week commencing: 12th or 19th May 2024.