Raisers Edge Jobs

PURPOSE OF THE POST/RESPONSIBILITIES

Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.

Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.

Responsible for the ownership and development of supporter relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.

The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s repeat and sustainable income.

The role will be part of the Individual Giving fundraising strand which will be responsible for income lines including, but not limited to:

• Major Gifts
• Regular Gifts
• Wills & Legacy
• Raffles & Lottery

Success will be supported and monitored by the Director of Public Fundraising against KPI’s including lead generation, conversion rates and income growth.

Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).

PERSON SPECIFICATION

1. Demonstrable experience in fundraising/sales/relationship management
2. Demonstrable understanding of the charity sector and professional fundraising 
3. Enthusiastic advocate of relationship management and conversion
4. Experience in contributing to a successful sales/fundraising team
5. Experience and skill in new business development
6. Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
7. Computer literate, with strong competence in using the mainstream computing packages and products
8. Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
9. An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
10. Well organised – able to prioritise and manage own workload
11. Confident, professional and friendly communicator with a hands on approach
12. Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children
13. Able to travel to meet the needs of the role.

This Job Description is not exhaustive.  It outlines the general ways in which it is expected you will meet the overall requirements of this post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a Standard DBS check.

Click "apply" or visit our website for further information.

Thank you for your interest in Caudwell Children.

PURPOSE OF THE POST/RESPONSIBILITIES

Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.

Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.

Responsible for the ownership and development of sponsorship and associated donor relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.

The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s fundraising income.

The role will be part of the Community Fundraising strand and will be responsible for sponsorship income lines including, but not limited to:

• Event Sponsorship
• Service Sponsorship
• Facilities Sponsorship
• Activity Sponsorship

Through the identification of individuals, businesses and brands which align to the charity’s activities the successful candidate will be required to develop the sponsorship offer, cultivate and secure partnerships, then manage the delivery/reporting of agreed deliverables. 

Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.

Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).

PERSON SPECIFICATION

1. Demonstrable experience in fundraising/sales/relationship management
2. Demonstrable understanding of sponsorship as vehicle for brand marketing 
3. Enthusiastic advocate of relationship management and conversion
4. Experience in contributing to a successful sales/fundraising team
5. Experience and skill in new business development
6. Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
7. Computer literate, with strong competence in using the mainstream computing packages and products
8. Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
9. An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
10. Well organised – able to prioritise and manage own workload
11. Confident, professional and friendly communicator with a hands on approach
12. Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children

This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a Standard DBS check.

Click "apply" or visit our website for further invormation.

Thank you for your interest in Caudwell Children.

PURPOSE OF THE POST/RESPONSIBILITIES

Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.

Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.

Responsible for the ownership and development of corporate supporter relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.

The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s corporate fundraising partnerships income.

The role will be part of the Corporate Fundraising strand which will be responsible for income lines including, but not limited to:

• Charity of the Year
• Cause-related Marketing
• Licensing
• Strategic Partnerships

Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.

Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).

PERSON SPECIFICATION

1. Demonstrable experience in fundraising/sales/relationship management
2. Demonstrable understanding of the charity sector and professional fundraising 
3. Enthusiastic advocate of relationship management and conversion
4. Experience in contributing to a successful sales/fundraising team
5. Experience and skill in new business development
6. Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
7. Computer literate, with strong competence in using the mainstream computing packages and products
8. Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
9. An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
10. Well organised – able to prioritise and manage own workload
11. Confident, professional and friendly communicator with a hands on approach
12. Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children

This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a Standard DBS check.   

Click on "apply" or visit our website for further information.

Thank you for your interest in Caudwell Children.

Partnership Development Executive.

Salary: c£32,333 per annum inclusive of Inner London Allowance of £3,333 per annum. If based outside of London, you will not be entitled to the Inner London Allowance.

Location: London. We are also open to flexible working, if you are interested in this role, please get in touch.

Contract/Hours: Fixed Term Contract -12 months - 35 hours per week.

Benefits:

• 29 days annual leave plus bank holidays.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover.
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

Vulnerable children in the UK need your help. 

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. 

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. 

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

With a passion for new business and exceptional relationship-building skills, you will be joining our successful Corporate Partnerships Team. This exciting role will be focused on securing new national corporate partnerships with some of the UK's most exciting and high-profile brands.

The successful candidate will be developing and nurturing relationships with organisations that will result in long-term, high-value partnerships that raise both income and brand visibility for Action for Children.

How you'll help to create brighter futures 

• Contribute to the Partnership Development Team pipeline by identifying potential partnerships, undertaking research and qualification of opportunities.
• Contribute to the Corporate Partnership Team target by conducting the full sales cycle concerning prospect approaches, from identification and initial approach to ask and close.
• Create top-quality proposals and pitches tailored to the opportunity.
• Develop excellent relationships with key internal and external stakeholders to ensure a collaborative approach and drive positive outcomes for Partnership Development.
• Support the Partnership Development Team's strategic focus by undertaking research projects.
• Manage the Corporate Team Inbox, responding to incoming partnerships requests or filtering to the most relevant team member in a timely manner.
• Support pipeline tracking by ensuring the database (Raisers Edge) is kept updated with prospect conversations and asks.

Let's talk about you as a Partnership Development Executive

• Entry level experience working within fundraising, marketing, sales, or a new business environment at a charity or in the commercial sector.
• Experience of researching, identifying, and communicating with prospects.
• Experience of working collaboratively within an organisation.
• Self-motivated, proactive, and creative attitude with a passion for new business.
• Demonstrable interpersonal skills and ability to engage with individuals at all levels of seniority in businesses to influence outcomes.
• Ability to build a rapport, motivate, and inspire commitment to the charity and the cause.
• Passionate about working in the charity sector and committed to the core values of Action for Children.
• Excellent written and verbal communication skills that can be tailored to the needs of individuals and groups.
• Computer literate including knowledge of MS Office packages, internet research and databases.
• Willingness to work flexibly and travel the UK when necessary.

Good to know.

Application Process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

Find us on X, , or to get to know us better.

Closing Date: Friday 12th July 2024.

First Round Interviews will be week commencing Monday 15^th July 2024.

Make a big impact with a small but effective campaign organisation based in south London.

Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.

We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.

Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world. 

Post Details 

Job title: Fundraising Manager

Reports to: Free Tibet Board

Key relationships: Fundraising Officer; Supporter Care & Shop Officer; Head of Campaigns, Policy & Research.

Working hours: 35 hours per week - full time.

Salary: Up to £45,000 based on experience.

Location: Based at our south London (Brixton) office. We are happy to offer hybrid working.

Post Summary 

Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation.  This role is best suited to an experienced fundraiser who is confident in managing multiple streams of income and a small team. We welcome applications from candidates with diverse professional backgrounds, but you need to have worked in a fundraising management role before.

We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at up to £45,000 based on the successful candidate’s experience.

Location

Our main office is in Brixton, south London. We encourage applications from candidates across the UK and are willing to discuss hybrid working, but ideally the successful candidate would be able to travel to the office at least one day per week. Some evening availability is also required for quarterly board meetings, which are carried out online. Unfortunately, we cannot support relocation, so can only accept applications from candidates with the right to work in the UK. 

Perks

Benefits include flexible working hours (including a robust working from home policy), training and development opportunities, pension scheme, interest-free season ticket loans and a generous annual leave allowance (25 days plus public holidays of leave). 

Equality, diversity and inclusion

Diversity is key to doing our best work for Tibetan freedom. We welcome applications from candidates with diverse professional and lived experiences. Both organisations have a strong policy against discrimination based on someone’s age, gender identity, disability, marriage or civil partnership, pregnancy or maternity status, religion or belief, race or ethnic origin, sexual orientation, transgender status or socio-economic background. We welcome applications from those who wish to return to the workplace after a period of absence.

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet 100% of the criteria. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we encourage you to apply.

Suitably qualified Tibetan candidates are strongly encouraged to apply. 

Job description

Fundraising

• Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.

• Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.

• Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs. 

• Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising. 

• Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.

• Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.

• Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.

• Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential. 

• Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.

• When needed, providing on-the-ground support for direct marketing, including copywriting and editing.

Leadership & management

• Line manage the Fundraising Team, which currently consists of a part-time Fundraising Officer and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects. 

• Act as a leader within the organisation, representing staff to the board and executive committee where appropriate. 

• Work with the Finance and HR Manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards. 

• Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators. 

General responsibilities

• Participating in regular team meetings.

• Participate in events and actions as required, with protest attendance highly encouraged.

• Ensure that volunteers working with your team are managed appropriately.

• Participating in monthly finance/fundraising meetings.

• Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns. 

• Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.

Person Specification

Essential 

• Experience of fundraising management.

• Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.

• Proven track record of delivering income across one or more of the following income streams:

  • Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.

  • Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.

  • Trusts and Foundations: soliciting and stewarding major grant funding.

• Digital fluency with a deep understanding of how this relates to fundraising.

• Line management of other fundraisers, especially with agile working and diverse skill sets.

• Experience of overseeing the development of team members.

• Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.

• Confident reporting directly to the Board of Trustees and representing staff interests.

• Commitment to Free Tibet’s mission.

Desirable

• Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.

• Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.

• Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.

• Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).

Application Process
Completed applications must be received by 10am on Wednesday 24 July. There will be two rounds of interviews, with the first round of interviews expected to take place the week of 5 August. 

Your application should consist of:

• Your CV (1-2  sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.

• Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.

Our client, a leading London university, is looking to recruit a part time Database Officer to be responsible for managing and maintaining the Development Team's operational platforms and database, which underpins all Development and Alumni activity. This is a temporary role, 4-5 days per week, running for up to 3 months in the first instance. This position will be mostly remote, but you will be required to travel to the Chelmsford campus for key days.  

As the Database Officer you will support all University users of the Raiser's Edge database by coordinating installation, providing training and dealing with enquiries, as well as manage and maintain the database, so that it is an accurate and reliable resource for all development and alumni relations activities, including planned interval audits and information cleansing.

To be considered for this role you will need to have the following: 

• Significant experience of managing a database 
• Experience in conducting research and reporting findings     
• Interpreting analytical data and preparation of statistical and other reports 
• Working with confidential information 
• Experience of using Raiser's Edge         

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Supporter Care Lead

Would you like to join a team who make a difference to local lives? We are seeking a Supporter Care Lead to be a contact for all fundraising enquiries.

Position: Supporter Care Lead

Location: Hybrid working, Aylesford, Kent (minimum 3 days a week onsite)

Salary: £30,278 per annum

Contract: Full time, permanent, 37.5 hours per week

Closing Date: 10th July 2024

Interviews: 15th & 17th July

About the role:

As a Supporter Care Lead, you will be the primary contact for all fundraising supporter enquiries, ensuring every interaction is handled with empathy, care, and attention to detail. This role is vital in supporting the Income Generation Team with high-quality data management, compliance, and operational planning.

Key Responsibilities

• Supporter Engagement: Provide exemplary service in processing donations and handling enquiries via phone and email.
• Database Management: Maintain and enhance the CRM (Raiser’s Edge), ensuring accurate and compliant data handling.
• Team Leadership: Manage and support two Database Administrators, one focused on income and the other on clinical data.
• Operational Support: Collaborate with finance and data teams to support our growth ambitions and ensure compliance.
• Volunteer Coordination: Lead volunteer recruitment and management for the Income Generation Team.

About you:

You’ll love database management as much as you enjoy customer service in equal measure. Experience with a CRM like Raisers Edge is helpful. But your passion, and drive, to make a difference and achieve results is paramount.

You will need to have:

• Experience in customer or supporter care, with CRM database proficiency (Raiser’s Edge preferred).
• Strong communication, organizational, and analytical skills. Ability to manage data accurately and develop effective systems.
• A Flexible, positive, and proactive approach with a passion for making a difference.

Benefits:

• Competitive Remuneration: Contributory pension scheme, life assurance (2x salary), and employee assistance program.
• Annual Leave: Incremental increases from 27 to 33 days.
• Work-Life Balance: Flexible/hybrid working arrangements.
• Professional Development: Ongoing training, development, and a supportive work environment.

To Apply:

Apply today and join a passionate, fun, creative and dedicated team! To Apply please provide a CV and covering letter detailing how you feel you are suitable for the role.

The charity encourages applications from all backgrounds, including culture, race, ethnicity, disability, religious or spiritual beliefs, gender, age, sexual orientation, sexual identity, or employment status.

Other roles you may have experience of could include: Supporter Care Executive Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about making supporters feel valued and inspired? Do you thrive in a collaborative environment and excel in delivering exceptional customer care? Do you have experience using Raisers Edge?

The Role:

As a Supporter Care Assistant, you will play a vital role within the Fundraising team, providing excellent care to supporters. Your efforts will ensure they feel appreciated and continue to support our client's mission. You will also collaborate closely with the Database and Insight team to process income and maintain the accuracy and integrity of supporter data on the fundraising database.

Main responsibilities:

• Supporter Care Strategy: Assist in delivering the Supporter Care strategy by working collaboratively with internal teams and third parties to ensure activities are completed on time, within budget, and meet agreed KPIs.

• Supporter Communication: Serve as the main contact for supporter enquiries and complaints, ensuring timely and accurate responses following agreed processes.
• Gift Administration: Execute gift administration tasks and acknowledgements promptly, collaborating with CRM & Insight, Finance, and Fundraising & Communications teams.
• Data Management: Work with the CRM & Insight team to maintain the accuracy and data integrity of Raiser's Edge, updating supporter information as needed.
• Compliance: Ensure all activities comply with Fundraising Regulator requirements, IOF Codes of Practice, and GDPR.
• Collaboration: Foster positive working relationships with staff across the organisation.
• Confidentiality: Maintain confidentiality and security of information in line with organisational policies.
• Values and Inclusion: Demonstrate commitment to equity, equality, diversity, and inclusion.

Essential requirements:

• Solid experience in supporter care and administrative functions.
• Experience using Raiser's Edge.
• Ability to collaborate effectively with internal teams and manage financial administration tasks.
• Proficient in Microsoft Office.
• Proactive problem-solving approach.
• Knowledge of data protection and fundraising practices.
• Strong organisational skills with the ability to multitask and meet deadlines
• Strong attention to detail and time management skills.
• Ability to communicate clearly with stakeholders at all levels.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.

What you will do:

· Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.

· Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.

· Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity

· Manage costs and budgets for events, including forecasting, estimates and future year planning.

· Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.

· Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.

· Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.

To be successful in this role you will have:

· Previous experience of working in a fundraising role for a UK registered charity

· Experience of successfully managing a portfolio of third-party events

· Proven track record of successful relationship management with donors/ fundraisers

· Proven track record of working effectively in a team

· Experience in creating and monitoring budgets

· Experience using Raiser’s edge or a similar CRM database.

· Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation

· Good knowledge of data selection, data analysis, insight and application of datasets for maximum success

· Understanding of events fundraising

· Competence in the use of IT tools including Word, Excel and PowerPoint

· Ability to work some unsocial hours and travel to meetings / events as required across the UK

Please visit the careers site for the full job description and person specification for the role.

Salary: £29,269 per annum (Scale SCP 18) progressing by increments to £32,076 per annum (Scale SCP 23)

Hours: 36 hours per week  Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 19th July 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

Animal Defenders International – what we do:
Animal Defenders International is a UK nonprofit, Animal Defenders International Foundation and the Lord Dowding Fund is a UK registered charity, with offices in Los Angeles, Bogota and the ADI Wildlife Sanctuary in South Africa, home to big cats rescued from circuses, zoos, pet trade. ADI works for laws to protect animals used in entertainment, food, wildlife trade, with investigations, prosecutions, scientific and economic research, promoting adoption of advanced scientific methods to replace use of animals in laboratories. When governments ban animal circuses, ADI helps officials to remove the animals from circuses and we relocate them to sanctuaries:

Job Title:Finance and Administration Manager, London
Organisation:   Animal Defenders International, London
Location:   London, Vauxhall SE11. Hybrid: 2 days remote, 3 days office
Terms:   £38,000–£48,000 (commensurate with qualifications/experience)
Permanent, full time position.
Benefits: Annual leave 20 days/year, national holidays, 4 days office closure Christmas–New Year, stakeholder pension. 
Reports to: Chief Financial Officer and Executive Director

Position Objective:
To maintain financial controls and records for ADI London office, recording income, donor records, expenditure, banking, reports. Ensures finance and administration systems provide good support for ADI fundraising, advocacy, rescues and campaigns activities. Contributes to management of accurate and reliable data using Sage 50c, Raiser’s Edge NXT, Engaging Networks, recording data, producing reports. Assists CFO with reconciliations, ledgers, quarterly and annual reports.

About You:
You are qualified AAT, or part qualified CA, ACCA or CIMA. Experienced in finance, bookkeeping, use of databases, general administration and importantly, you want to help a nonprofit to save animals. You have the skills and experience to help ADI grow. You want to contribute to good management of financial records and administration creating an administrative bedrock for effective work to save animals. Your lifestyle is aligned with ADI’s vision, mission and values.

About Us:
ADI is dedicated to ending the suffering of animals and works for their rights and legal protection. Animals used for entertainment, in laboratories, wildlife trade, farming, as well as protection of our shared environment and wildlife in their natural space. Research, education, investigations, legislation. Once governments pass animal protection laws, such as animal circuses, we assist with implementation of the new law and relocate survivors – bears, primates and others to rainforest sanctuaries in Latin America, lions/other African predators and Bengal tigers to the ADI Wildlife Sanctuary, South Africa. ADI is Great Nonprofits Top-rated; Charity Navigator 4-star.

About the Role:

Finance:

• Data entry on Sage 50c
• Recording of donations and other income
• Sales order/invoice processing
• Purchase ledger maintenance, reconciliations
• Maintaining stock records
• Assisting with production of budget performance reports.

Administration:

• IT/Network administration (working with service providers); data protection.
• Data entry on Raiser’s Edge NXT; audits, reports, oversight.
• Contributes to general office management.

Skills / Expertise required:

Essential:

• Minimum 2-3 years’ experience in similar role.
• AAT, or part qualified CA, ACCA or CIMA, and/or other relevant qualifications.
• You are self-motivated, able to work independently to meet deadlines.
• A flexible, positive approach, enjoy a demanding environment, supportive of others.
• Attention to detail and accuracy in numerical work.
• You can work with discretion, and handle sensitive data.
• Knowledge and experience in data entry, reporting generally.
• You are IT literate: knowledge of Microsoft Office, online applications such as online banking and (desirable) some tax and other financial services.
• You have excellent organisation, time-management and communication skills.
• Fluent in English

Desirable:

• Some knowledge of Sage 50c
• Some knowledge of CRM, e.g., Raisers’ Edge and Engaging Networks.
• Preparation of management accounts and budgeting, some knowledge.
• Experience with analysing financial data.
• Experience with the audit process.
• Knowledge of non-profit / charity accounting and reporting.

ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.

HOW TO APPLY: 

• Apply early – no closing date – we review applications as they arrive. Interviews commence on a rolling program.
• Send email detailing how you meet our criteria, together with your resume.
• Interviews will be online and in person.
• Formal application form will be sent if you have been selected for interview.
• Virtual interviews will be arranged once your application form has been reviewed.
• In-person interviews will be arranged following virtual interviews.

We are excited to be working with a wonderful health charity who are looking for a Fundraising Data Administrator to join their high-performing team. This amazing charity supports each other through the highs and the lows while working tirelessly to drive research to find better treatments.

As a Fundraising Data Administrator, you will be responsible for processing income with a high degree of accuracy, providing end-to-end management of weekly import into the CRM, data transfers and management.

To be an excellent Fundraising Data Administrator, you will need:

• Experience using databases to record information (Raiser’s Edge)
• Experience processing donations
• Excellent IT skills
• Demonstratable commitment to collaborative teamwork

Salary: £ 15.00- £18.00 per hour
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
 

Join Our Vibrant Team at Manchester Metropolitan University.

Are you a dynamic and ambitious individual looking to kick-start your career? Look no further. Manchester Metropolitan University, one of the largest universities in the UK, is seeking a Development Operations Assistant (Database Assistant) to join our forward-thinking Development and Alumni Relations (DAR) team.

About Us

At Manchester Met, we're not just an institution; we're a community. Nestled in the heart of a bustling city, our roots trace back to the early 19th century when we were established to empower local people through education. Today, we continue to play a vital role in our global city, enriching the lives of our students, colleagues, and the wider community.

Why Join Us?

• Exciting Office Environment: Our modern office space is just a stone's throw away from Oxford Road Station. With a convenient location, you'll have easy access to public transport and all the city has to offer.
• Flexible Work Schedule: We believe in work-life balance. You'll usually spend two days a week in the office, allowing you to enjoy the best of both worlds.
• Impactful Work: As a Development Operations Assistant, you'll contribute directly to our strategic goals. From gift processing to database management, your role will shape the future of our alumni relations and fundraising efforts.
• Professional Growth: Join a team that values your growth. We'll support your development and provide opportunities to learn and thrive.

Your Role

As a Development Operations Assistant, you'll:

• Assist in delivering our strategic priorities by providing administrative and database support.
• Manage sensitive personal and financial data within our CRM database (Raiser's Edge NXT).
• Contribute to alumni volunteering initiatives and enhance student success through fundraising efforts.

Qualifications

• Strong organizational skills and attention to detail.
• Familiarity with database work (experience with Raiser's Edge NXT is a plus).
• Excellent communication skills.

Ready to be part of something bigger? Apply now and help shape the future of Manchester Met.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.

Hybrid working is offered for this role.  The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.

Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from people from ethnic minority groups, disabled people and people who identify as LGBTQIA+. 

Be part of the vision; be part of RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£25,500 per annum, based upon experience and location

Location: London/Hybrid working with minimum 2 days in the office

Hours: 35 hours per week, full-time, permanent

We are looking for an enthusiastic and driven Development Administrator to join our growing Development Team as we begin an ambitious fundraising campaign to support the future of RIBA and architecture.

Why Join us?

This is an exciting time to be part of the RIBA Development Team.

We are embarking on RIBA’s biggest investment in nearly 100 years: the House of Architecture Programme. Our vision is bold: to make architecture accessible, relevant and meaningful for everyone, and in doing so to support architects in their role to make the future a better place. We cannot do this alone: we seek philanthropy and partnerships to make it possible.

The Development Administrator role is a critical support to the Development Team, helping to deliver the House of Architecture Programme fundraising campaign and wider development programmes.

What’s in it for you?

• The opportunity to play a pivotal administrative role in a growing team delivering fundraising for an ambitious cultural organisation.
• Induction, training and support to improve your skills in fundraising, such as CRM donor management, prospect research and stewardship.
• A rare chance to be part of a major fundraising campaign from the beginning.
• An amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits please visit our website.

 About the Role

The Development Administrator is a permanent hybrid role with a salary c£25,550. You will play a vital administrative role, supporting the team in a wide range of activities including assisting with detailed prospect research, excellent donor stewardship, and providing essential logistical and administrative support. You will also take a lead coordinating our CRM database (Raiser’s Edge), ensuring accurate fundraising recording and reporting, and supporting the wider team in its use.

What are we looking for?

• Excellent written and verbal communication abilities and attention to detail.
• Great interpersonal skills to work with a wide range of internal and external contacts.
• Capable and confident IT skills, including with databases.
• Strong administrative, time management and organisational skills.
• The ability to be flexible and adapt in a dynamic fundraising environment.
• Experience of working in a team.
• Previous experience within a fundraising role or with CRM databases an advantage but not essential.

If you would like to apply for the position, please submit your CV and covering letter on our website after you click "Apply". Your covering letter should outline how you meet the ‘Skills, Knowledge and Experience’ in the attached Job Description. Please note that we will only consider applications with covering letters (maximum one-page A4) received directly through our website.

Closing date: 11 July 2024 
Interview date: 23/24 July 2024

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

Registered Charity No. 210566