Raisers Edge Jobs
We are recruiting a Legacy Fundraiser to grow PAPYRUS’ legacy income by creating and implementing a multi-year legacy strategy, planning and delivering activities in this area and managing residuary, specific and pecuniary cases.
What you will do:
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Develop and implement a legacy strategy and operational plan for long term growth.
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Research and develop new legacy activities and create a marketing plan. Project manage the day-to-day planning and delivery of activities central to the legacy marketing program, including: direct mail, email marketing, digital, social media, events, and the promotion of tribute funds and free will services.
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Work closely with the Fundraising Manager and communications team to develop a compelling legacy proposition and produce a suite of legacy and in memory marketing materials that can be used to engage and inspire supporters to take the next step in their legacy giving, including sharing inspiring, compelling case studies to support legacy marketing and in memory activity, including gathering stories from legacy and in memory supporters.
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Work across income generation and with other departments to identify and target legacy prospects within the existing supporter base and other potential legacy audiences across all of PAPYRUS’ networks.
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Identify opportunities to cross promote legacy and in memory giving to supporters as well as any activity from across the charity that could provide appropriate cultivation and stewardship opportunities for existing and prospective Legacy and In Memory supporters.
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Provide teams with relevant, engaging and impactful content, messaging or resources for inclusion in cross-team supporter communications.
To be successful in this role you will have:
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English and Maths GCSE or equivalent grade C or above
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Previous experience of working in a fundraising role for a UK registered charity
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Proven track record of effective relationship management with donors/ fundraisers
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Experience of handling sensitive information appropriately
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Experience of working effectively within a team environment and assisting colleagues
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Excellent verbal and written communication skills including the ability to write reports.
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Experience using Raiser’s edge or a similar CRM database.
Please visit the careers site for the full job description and person specification for the role.
Salary: £29,269 per annum (SCP 18) progressing by increments to £32,076 per annum (SCP 23)
Hours: 36 hours per week Location: Warrington Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 19th July 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Romsey Mill is looking to appoint a talented and enthusiastic Individual Giving Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality.
We are looking to appoint someone with a good track record of developing and running activities and campaigns and appeals to raise funds from individual donors; who is experienced and excited about data management of donor records and using fundraising systems. The post-holder will have a practical understanding of GDPR and data protection regulations.
Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.
This is an exciting opportunity for an experienced fundraiser to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.
To be successful in the role you will have an understanding of what is involved in coordinating and carrying out fundraising activities to raise voluntary unrestricted funds from individual donors, both one-off and regular giving, and to lead on the management of donor records.
If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.
The client requests no contact from agencies or media sales.
University of Oxford Development and Alumni Engagement
CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)
Location: Oxford – hybrid working may be an option
Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
- User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
- Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
- Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
- Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
- Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
- Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
- Interpersonal Skills: Excellent interpersonal and customer service skills.
- Technical Proficiency:
- Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
- Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
- Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 July 2024 can be considered.
Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Senior Fundraising Officer
Reference: JUN20244772
Location: RSPB Northern Ireland - Belfast
Contract: Permanent - 37.5 hours per week.
Salary: £29,200.00 - £31,347.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave
Introduction
We are looking for a dynamic and motivated individual with charisma, resource and initiative, a collaborator who can embody our one-team approach to fundraising. With a focus on grant funding, you will oversee and directly contribute to income generation, be flexible and adaptable to changing priorities and enjoy getting things done. As an ambassador for RSPB NI, you will develop excellent relationships across RSPB teams and with a range of significant funders and partners.
What's the role about?
You will make a significant contribution to developing projects and be responsible for compiling high-quality funding applications to a variety of sources to secure income for our fantastic portfolio of work including nature reserves, visitor facilities, people engagement and nature recovery projects. You will have experience of line management, working with and through others to achieve results, being part of project teams, extracting the best from individuals and achieving success through partnership working.
Working knowledge of due diligence and legal compliance in the charity sector will enable you to ensure contractual obligations are communicated to project executives and budget holders, ensuring the RSPB upholds its reputation as an NGO that can deliver. We offer rewarding work, a hybrid of home and office bases, friendly and motivated colleagues, training and development opportunities, and a varied portfolio of work. The role is based in our offices in Belvoir Forest, Belfast.
Essential Qualifications
- Educated to A level, (Highers level in Scotland) or equivalent experience.
Essential skills
- Solutions-focused approach, with the ability to overcome set-backs in order to get the right outcome for the RSPB
- Proven excellent writing and presentation skills
- Budget management
- Able to interpret complex information and communicate it simply to target audiences
- Able to deliver high level of customer service to a variety of audiences
- Persuasive communicator and negotiator with the ability to influence
- Able to work under own initiative, with the confidence to ask for support and direction where needed
Essential knowledge
- Thorough working knowledge and application of relevant Chartered Institute of Fundraising, Fundraising Regulator and Charities Act regulations and guidelines
- Understanding of fundraising and donor/supporter motivations and how to build cases for support
- Able to articulate understanding of GDPR and data protection relating to funder/supporter information.
- How to use a fundraising database such as Raisers Edge, Care or Salesforce
Essential experience
- Proven experience in fundraising/ sales/project management and delivering to income targets
- Proven experience of relationship development in an outward facing role in the not for profit or private sector
Closing date: 23:59, Sun, 28th Jul 2024
We are looking to conduct interviews for this position from August 12th 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to complete a full application form, including evidence of how you meet the skills, knowledge, and experience listed above.
This role will require completion of an Access NI in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their whole selves. To achieve our vision of creating a world richer in nature, we need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Philanthropy Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Philanthropy Manager, reporting to the Head of Fundraising, you will identify and approach people who wish to invest in the advancement of worldwide research to find cures for cancer. You will grow Yorkshire Cancer Research’s portfolio of major donors and deliver exceptional levels of tailored engagement and stewardship. In doing this, you will contribute towards the charity’s ambition to secure significant income to achieve the charity's plans to save more lives in Yorkshire and beyond.
Specifically, you will:
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Develop and implement Yorkshire Cancer Research’s major donor fundraising strategy and plans.
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Provide philanthropic individuals with the opportunity to fund research and services that will make a positive difference to people with cancer in Yorkshire, and beyond.
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Closely listen to and understand individual’s interests and/or concerns and match their requirements to the charity’s research/services that are likely to be of greatest interest.
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Develop a portfolio of potential major donors and create appropriate engagement opportunities* ensuring that these opportunities match the individual donor’s wants and needs.
(*These engagement opportunities may include events, communications, smaller dinners, and meetings with senior people at Yorkshire Cancer Research).
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Provide a bespoke, professional customer experience to all contacts at all times.
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Work with colleagues (e.g. in the marketing and the events teams) to identify existing charity activities that may help attract and engage major donors.
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Build a pipeline of major donor prospects who share the charity’s values and ambition to save lives by researching and trialling new ways to cure cancer.
About You
To be considered for this role, you will need:
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A degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of proactively approaching prospects and building long-term relationships, preferably with philanthropists or family foundations.
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To have experience of researching individuals and using this insight to inform decision-making.
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To have experience of working collaboratively and effectively in a matrix-management organisation.
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To have experience of developing clear Key Performance Indicators and reporting performance against them.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To enjoy working with, and supporting, colleagues as part of a team working towards a common goal.
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To be able to analyse and present data and information in a way that is helpful and actionable to others.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for the audience.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
We are excited to be working with a wonderful health charity which is looking for an enthusiastic Database and Stewardship Officer to join their close-knit team.
As the Database and Stewardship Officer, you will manage supporter journeys and cultivate relationships to provide exceptional supporter experiences. You will be responsible for handling data imports effectively, speaking with event participants to provide ongoing support, creating event packs and ensuring all donors are thanked within the scheduled time. As well as supporting the Fundraising and Communications team with implementing new fundraising activities, you will make sure all supporter and membership records are updated and maintain excellent membership and donor relationships. From supporter journeys to event support and fundraising strategy development, this role offers a great opportunity to grow and progress.
To be an excellent Database and Stewardship Officer, you will need:
- Experience using CRM systems e.g. Raiser’s Edge
- Excellent interpersonal and communication skills
- Strong ability to collaborate and build relationships
Salary: £29,000 - £31,000
Contract: Permanent Full time
Location: Hybrid (1 day in London office)
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Individual Giving Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Individual Giving Officer, you will help to develop and implement the charity’s individual giving strategy.
Supporting the Individual Giving Manager, you will be the main point of contact and manage the day-to-day relationships with external face-to-face fundraising partners, who represent Yorkshire Cancer Research at private sites (e.g. supermarkets) and by going door-to-door to raise awareness of the work of the charity and encourage individuals to make regular gifts. You will be involved in all aspects of building and maintaining fundraising partner relationships.
Specifically, you will:
Support the charity’s face-to-face fundraising activities:
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Work with the Marketing Team and face-to-face partners to build a range of marketing propositions that create memorable conversations and increase the likelihood of individuals deciding to sign up to give a regular donation.
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Co-ordinate and facilitate training and engagement activity for new and current face-to-face fundraisers to keep them informed of and inspired by the latest developments at the charity.
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Ensure face-to-face fundraisers have appropriate collateral and that all equipment and materials are kept up to date and are engaging for potential supporters.
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Ensure face-to-face fundraisers represent Yorkshire Cancer Research in a way that aligns with the charity’s brand values and key messages.
Create campaigns, supporter journeys and develop onward stewardship:
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With the support of the Individual Giving Manager, lead individual giving fundraising campaigns and help to develop new campaign propositions that will attract and retain supporters.
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Work with the Individual Giving Manager and Supporter Engagement Team to develop and implement supporter journeys from beginning to end for newly acquired regular donors and other key supporter groups, aiming to increase levels of affinity with the charity and encourage life-time commitment.
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In conjunction with the Supporter Engagement Team, regularly review fulfilment communications to all our individual giving supporters, ensuring they are compelling, accurate and fit for purpose.
Be responsible for data management and reporting:
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Analyse campaigns and activity, including monthly reviews of key performance indicators, to provide insights and inform future decisions.
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Use the Customer Relationship Management (CRM) database to maintain accurate records, for data segmentation and for income and other KPI reporting purposes to ensure the effective management of all individual giving activities.
About You
To be considered for this role, you will need:
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To have a degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of individual giving and/or new donor acquisition within the charity sector or similar customer service experience in another sector.
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To have experience of campaign management including creating schedules, data management, creating briefing documents, budget management, analysing and reporting on results.
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To have experience of having used insight to inform decision-making.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To have excellent interpersonal skills with the ability to build strong relationships.
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To be happy to work independently and to ask for support where this is needed. Also likes to work with, and support, colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
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To have high levels of computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 8 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). We’ve been in partnership with UHBW for 50 years and we’re as passionate about our work now as we were when we began life in 1974. We’re here to bring moments of joy, comfort and hope to those who need it most; The millions of patients and their loved ones who pass through our hospital doors each year and 13,500 NHS staff who care for them.
That’s a lot of people so we need you to take the reins of our Individual Giving, Legacy and In Memory programmes from September as Sam departs for maternity leave.
This is a varied role where one day you will be creating content and using inspiring patient stories for a full-hearted appeal. Another day you’ll be refining supporter journey comms to our 10,000+ charity lottery players. Another week and you’ll be developing and launching ideas for maximising long-term growth in Legacy and In Memory giving and how this looks across all our brand and supporter touchpoints.
“If you find your heart singing when you hear about the amazing feats people undergo to improve the lives of others or feel inspired playing your part in improving the health and happiness of every patient cared for in our hospitals, then we think you’d better apply!”. Sam, current post holder.
We are a Disability Confident employer.
Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater.
Benefits:
- 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service.
- Commitment to hybrid and flexible working
- Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
- Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
- Life assurance cover - 4x annual salary
- Commitment to training and development with budget set aside
- Medicash health plan - claim cash towards a range of medical costs
- Free Blue Light Card that allows access to hundreds of discounts at major retailers.
Closing date: 8th July
Interview date: 15th & 16th July
The client requests no contact from agencies or media sales.
Membership Services Coordinator: Member Relations
Advancement
Full-time
Permanent
£29,399 per annum
Application deadline: 12pm (midday) on Monday 8 July 2024
About this role
The Membership Team at the British Museum is seeking a new Membership Services Coordinator: Member Relations, to deliver exceptional standards of customer care, ensure high levels of satisfaction across the Membership base, and take responsibility for critical processes in the Membership contact centre.
With over 70,000 Members of the Museum, this role underpins our efforts to offer a Membership experience of enduring value and ensure that Members' generous support is always reciprocated with a first-class service. The role is essential to the operational efficiency of a dynamic and fast paced team; maximising every opportunity to aid and enrich Members’ enjoyment of the Museum.
Key areas
- Take hands-on-responsibility for the smooth operation of the Friends inbox, telephone line, and processing of postal correspondence.
- Work effectively to streamline and accelerate the response to Members’ queries, while also providing support and assistance to other colleagues to prevent the accumulation of any delays or backlogs.
- Ensure complaints are responded to swiftly and resolved satisfactorily, under the guidance of the Membership Services Manager: Membership Relations.
- Take primary responsibility for voicemail replies, customer service reporting, online FAQs, the maintenance and generation of template responses, and other critical administration across the Membership Services team.
- Ensure accurate data regarding contact with Members is recorded on Raiser’s Edge (the Museum’s CRM system), and train new team members in the processes and systems related to customer care.
About you
To be successful in this role, you will have –
- Experience of and enjoy working with the public.
- A conscientious and proactive mindset, with a willingness to never let a problem go unresolved or an opportunity for incredible service unrealised.
- Excellent telephone manner and strong written correspondence skills.
- Experience of using CRM software.
- Strong attention to detail and accuracy.
- Experience of responding to complaints and feedback.
- Proven organisational skills.
About the British Museum:
Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
- Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details.
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we would expect the post holder to be on site 3-4 days per week.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Officer – Temporary Position from July 24 for 6 months (£24-25k)
Remote working with regular travel to the West Midlands and London as required
Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.
You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.
Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:
· Raising awareness
· Supporting those affected by sepsis
· Educating health professionals
· Lobbying political organisations for better sepsis and severe infection care
Key Responsibilities
1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.
2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.
3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities.
4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.
5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential
6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.
7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.
8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.
Day to day activities will include:
1. Managing an inbox and replying to enquiries in a timely and professional manner
1. Problem solving for fundraisers – finding the optimum way they can achieve their goals
2. Support the Event Team Lead with sending out merchandise
2. Download Giving reports and send thank yous to donors and fundraisers
3. Record Supporter details on CRM
4. Cover for holiday periods and manage an inbox in their absence
To be successful in this role you will have:
1. Experience of working in fundraising in a UK registered charity
2. Experience of donor relationship management using a fundraising CRM.
3. An understanding of community fundraising.
4. A proven track record of working effectively in a team.
5. Excellent communication, presentation and organisational skills.
6. The ability to prioritise diverse workloads and meet shifting demands.
7. Flexibility to work evening and weekends as necessary and travel when required.
8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Charity People is excited to be working with the brilliant Haven's House Childrens' Hospice based in North East London for an Individual Giving Manager. With beautiful grounds and a great cause, this is an amazing role for someone who could be looking to step up from a Senior Individual Giving Officer role
Job Title: Individual Giving Manager
Location: Woodford Green, hybrid model with 3 days in the office and 2 days working from home
Contract: Full time/Permanent, 35 hours per week, Monday to Friday 9.00am - 5.00pm (flexi time negotiable)
Salary: £39,500 per annum
About the organisation
Haven House Children's Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Their mission is to provide the highest quality palliative and holistic care services to children and their families in their local communities.
The Role
The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
Responsibilities:
- To create and execute strategies to cultivate and grow individual giving income, including donor acquisition, retention, and stewardship programmes.
- To build strong relationships with individual donors and prospects through personalised communication, engagement events, and donor recognition initiatives.
- To coordinate all aspects of direct mail appeals and online fundraising to maximise donor engagement and revenue generation.
- To utilise Raiser's Edge database to track donor interactions, segment audiences, and analyse fundraising performance to inform decision-making.
- To oversee all income processing; some processes are the responsibility of the Individual Giving Manager, others are carried out by the Database Manager and the Community & Events team.
- To work closely with the Digital Fundraising Manager and Marketing team to develop campaign objectives, messaging, stewardship plans and marketing strategies.
- To set up and undertake monitoring and evaluation reporting to assess campaign performance against agreed objectives and ensure these insights inform future decision making.
- To lead on the Local Hospice Lottery, including strategic aspects of the Lottery to drive the growth of membership, monitoring membership progress and trends, and to resolve issues with the general public with regards to complaints
About You
The person who gets this amazing job will need to have lots of energy and be full of ideas as the team wants someone who will bring fresh ideas into the mix and the personal drive to execute them.
- Experience of managing a range of projects or campaigns at any one time
- Knowledge and experience of managing budgets and delivering financial results against agreed objectives, targets and timescales
- Knowledge and understanding of Individual Giving fundraising
- Knowledge and understanding of the importance of donor care
- High standard of copy writing
- Track record of communicating with supporters by telephone and through written communications
- Experience of devising stewardship plans to maximise income and engagement
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position title: Finance Manager
Reports to: Chief Finance Officer (CFO)
Salary: £38,000 pa (rising to £40,000 upon successful completion of a 6-month probation period)
Hours: Full time - 35 hours per week (with a possibility to negotiate some flexibility)
Location: Hybrid working between the DSWF Shalford Office, GU4 8JU (2 days per week), home (3 days per week) and occasionally London
Annual Leave: 25 days per annum. Bank Holidays also provided, and an additional holiday entitlement will be given at DSWF’s discretion around Christmas and New Year
Other Benefits: Auto-enrolment Pension Scheme. Employee Assistance Programme provided.
The Role:
DSWF is a wildlife conservation charity operating across Africa and Asia to end the drivers of wildlife crime and protect endangered species in their natural habitat. In 2024, the Foundation is still family-run and is celebrating its 40th anniversary.
This is an exciting opportunity to join our highly motivated and passionate team as Finance Manager. DSWF is an equal opportunities employer and strives to offer a fulfilling and flexible workplace. This role is ideal for someone who wants to continue to develop their financial skills in the not-for-profit sector and offers great opportunities for personal development and ongoing growth within the organisation.
The successful candidate will be a qualified accountant and have excellent skills in financial systems and processing. They will have an analytical mindset and be an effective problem-solver and committed team player. They will manage the day-to-day income and expenditure of the charity and its subsidiary trading company, provide financial support, reports and analysis across the organisation, while working with the CFO to produce the monthly management accounts and annual budget, be instrumental in the annual audit and provide financial reports for the senior management team and trustees.
The role will report to the CFO and work closely with the Senior Management Team to support the delivery of DSWF’s broad range of objectives across our Conservation, Education and Art strategic pillars. DSWF is a small organisation with a large portfolio of activities, and as such, this is a broad role that will work across the board with all team members to ensure an organised and efficient finance function.
Main Duties and Responsibilities:
Financial Administration
· Maintain all financial records and data accurately and within agreed systems outlined in the DSWF Financial Handbook’s processes and controls
· Maintain up to date records on the finance system (Sage 50)
· Monitor and record income from all sources and ensure accurate and timely recording, including fund allocations
· With the fundraising team, ensure accurate and timely recording of income into the Raiser’s Edge CRM
· Daily reconciliation of all bank, control and intercompany accounts to Sage
· Banking of cheques and petty cash control in a timely manner
· Maintain the purchase ledger including receipt of invoices and expense claims, authorisations, cost coding and posting into the Sage system
· Process all bank payments, card payments and direct debits
· With the CFO, provide support to the Conservation team in analysing project financial reports, making grant payments and preparing financial reports for donors
· Liaise with the Art team over the production of sales invoices for the subsidiary Trading company as well as processing of e-commerce and offline sales
· Provide support to the fundraising team in the financial elements of event planning (including hardware and processes for receiving income at events) and producing full financial reconciliations and ROI reporting at the conclusion of each event
· With the CFO, provide support to the fundraising team in producing budgets for applications for funding
· Manage the negotiation of card and transaction fees with payment providers
· Complete month end accounts checklist and relevant journals to trial balance
· With the CFO, prepare monthly management accounts for SMT and staff
· Prepare and submit quarterly VAT returns for the charity (using partial exemption principles) and the trading subsidiary
· Liaise with the fundraising team to ensure gift aid is maximised for every income stream and produce and submit gift aid claims on a monthly basis
Budget Management
· Support the preparation of the annual income and expenditure budgets
· Ensure income and costs are allocated correctly per agreed budget and highlight areas of variance
Annual Audit
· Preparation of papers for annual audit in conjunction with the CFO
· During audit be the main contact for collating all documentation and samples requested by auditors
Financial control systems
· Ensure financial policies and processes are fit for purpose, developing new ones where appropriate and deriving and implementing improvements to existing ones
Person Specification:
Knowledge, Skills & Experience
Qualifications
Essential
· AAT qualified or qualified by significant experience
· Strong Microsoft Excel skills
· A good level of general education including a high standard in English and Maths
Strongly Desirable
· ACA, ACCA or CIMA qualified or part qualified
Skills and experience
Essential
· Accounts software experience
· Bookkeeping up to trial balance
· Experience of small – medium business finance
· To be able to work under pressure with high volumes of work with tight deadlines
· Ability to communicate efficiently complex financial information to non-finance managers and trustees
· To maintain confidentiality and the protection of data at all times
Strongly Desirable
· Sage accounts software experience
· CRM database experience
· Working knowledge of charity financial processes and controls
· Knowledge of charity finance reporting and practices (SORP)
· Preparation of financial statements
How to apply:
There is no immediate closing date for applications for this role, but we are hoping to hire by 16 September 2024 at the latest to facilitate a proper handover and will begin reviewing CVs as soon as they are received so please do not wait to apply.
Please apply online with your CV and a Covering Letter (Covering Letter to be no more than 2x A4 pages explaining why you wish to work for DSWF and why you are appropriate for the role).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Corporate Partnerships Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Corporate Partnerships Manager, you will identify and approach businesses that wish to support a Yorkshire charity and contribute to the advancement of worldwide research to find cures for cancer. You will build strong, ongoing partnerships with businesses and their employees based upon a mutual desire to help each other meet goals and objectives
Supporting the Head of Fundraising, you will develop Yorkshire Cancer Research’s portfolio of business partnerships and deliver exceptional levels of tailored engagement and stewardship.
Specifically, you will:
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Build an in-depth knowledge and understanding of businesses motivations and requirements of a charity partner. Translate these insights into compelling and attractive offers for potential charity partners.
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Work with colleagues across the charity (e.g. in the marketing and the events teams) to create offers that can be clearly and convincingly presented to businesses (e.g. Corporate Social Responsibility fulfilment, charity of the year, employee talks about cancer, team-building fundraising events, support for cancer awareness months and payroll giving).
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Oversee the delivery of events and campaigns, ensuring the needs and expectations of businesses are properly understood by internal stakeholders and can be achieved.
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Research Yorkshire businesses to identify those (target organisations) that share the charity’s values and ethos, then approach these organisations to develop a pipeline of partners with the potential to form lasting, mutually beneficial relationships.
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Meet with leaders of target organisations to listen to what they require of a charity partner and establish whether Yorkshire Cancer Research can fulfil their needs.
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Develop high quality proposals and plans to support business partners with activities that will appeal to them based upon their needs and specify the support Yorkshire Cancer Research expects so that the partnership will prove mutually beneficial.
About You
To be considered for this role, you will need:
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To have a degree or equivalent qualification in a relevant discipline, or
proven experience working in a similar role at a similar level.
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To have experience of relationship-building, preferably with senior business leaders.
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To have experience of planned and delivered activities and events for third parties.
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To have experience of working collaboratively and effectively in a matrix-management organisation.
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To have experience of listening to customers to understand their pain points and needs and developing manageable and profitable solutions to address their needs.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To have excellent customer service delivery.
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To have excellent interpersonal skills with the ability to build strong relationships and ongoing partnerships.
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To be happy to work independently and ask for support where it is needed. Also likes to work with, and support, colleagues as part of a team working towards a common goal.
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To have excellent verbal and written communication capabilities, with an ability to use active listening skills, and write professionally and appropriately for the audience.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Come and join our friendly Relationship & Events Management team
We’re looking for an enthusiastic, hard-working fundraiser to build relationships with our community, corporate and NHS staff supporters and play a key role in managing our events.
Working as part of a team of five, and reporting to the Relationship & Events Team Leader, you will be responsible for delivering income through effective donor acquisition, building and maintaining effective relationships and providing fundraising support to our donors and volunteers. You will represent the Charity in the community, with local companies and in the hospitals, as well as attending and organising fundraising events.
We’re looking for someone with fundraising experience or transferable skills who is ready to hit the ground running. If you are calm under pressure, work well in a team, are flexible and conscientious, then we want to hear from you.
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About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
This role is based at the City Hospital, in the Charity’s modern, fully equipped offices, working alongside an enthusiastic and hardworking team, in a friendly and supportive environment.
The client requests no contact from agencies or media sales.