Qualitative Jobs

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

At FrameWorks UK, we believe that when we change the story, we can change the world. Our framing research shows how people think about different social issues, and we use this knowledge to develop and test the best ways to communicate these issues to create social progress.

As our new Research Assistant, you’ll:

●    Plan and conduct qualitative research. 

●Oversee research processes, manage timelines, and coordinate with research teams in the UK and US.

●Share research findings with campaigners and organisations, driving real-world impact.

This is a new role for a proactive, organised individual with a minimum of two years of postgraduate or professional research experience. If you’re passionate about creating social change through research, we’d love to hear from you.

●Salary: £36,000 p.a plus benefits.

●Location: Hybrid, with 2 days per week in our central London office.

●Hours: Full-time requests for part-time will be considered.

For the full job description, and to apply, please go to our website.

Deadline: 8th December 

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Financial Sector Research (FSR) team researches a variety of sectors’ performance and publishes regular rankings and analysis, as well as engaging with each surveyed institution and providing them with detailed recommendations for improvement. The FSR team also supports other campaign teams within ShareAction by providing relevant data and increasingly aims to share more data externally, too.

What you’ll do

The Senior Research Officer will contribute to this research, collecting information from institutions and databases, analysing quantitative and qualitative data, producing engaging content, and translating this analysis into actionable steps for institutions in our reports.

The focus of this role is to support the production and publication of our survey of the European banking sector. In this role, you will work closely with colleagues in both the Financial Sector Research and the Banking Standards teams to:

• Develop a methodology that is consistent with other financial sector benchmarks published by ShareAction, reflects recent market developments, draws on internal and external subject matter expertise, and reflects our campaign priorities.
• Collect, audit and analyse data regarding banks’ climate and sustainability strategies.
• Produce accurate and engaging written reports and data visualisations summarising the key findings of the research and drafting credible and persuasive recommendations.
• Support the presentation of the survey’s findings to banks, investors, funders, and the media.
• Contribute to responses to external consultations from regulators, policymakers, and other NGOs and support data sharing with external partners as appropriate.

The survey and benchmark of the European banking sector will be led by the Banking Programme team, with support from the Financial Sector Research team. This role will sit within the Financial Sector Research team, to benefit from the experience and processes already established for ShareAction’s asset management and insurance benchmarks. While you will focus on the survey of the European banking sector, there will be an opportunity to contribute to and learn about the other financial sector benchmarks as part of this role.

In this role, your responsibilities will include:

• Analysing quantitative and qualitative data and writing reports on banks’ responsible finance performance.
• Coordinating between the Financial Sector Research and Banking Standards teams to ensure consistency across ShareAction’s financial sector benchmarks.
• Conducting research across the themes covered by the benchmarks that draws on internal and external resources to inform survey development and data analysis.
• Using Excel and Python to analyse and organise large data sets (training will be provided for Python if needed).
• Participating in engagement calls with banks and answering technical questions relating to the research content.
• Presenting findings of our work to external and internal stakeholders through blogs, presentations, webinars, and roundtables and supporting the coordination of these events as appropriate.
• Organising and planning work with a high level of autonomy.
• Supporting the monitoring, evaluation and learning of our work.
• Contributing to funding bids and reporting on KPIs to funders where appropriate.
• Supporting the wider Financial Sector Research team to deliver other pieces of research, particularly the asset manager and insurance sector benchmarks.
• Keeping up to date on relevant news and information on the financial sector and the thematic areas covered by our work.

What you’ll bring to the team

This a very exciting time to be joining ShareAction as we seek to develop our benchmarks to increase their impact. In this rapidly evolving field, we are looking for a person with excellent research and communication skills and a passion to make a difference to join our team. We will ensure that you receive sufficient support and oversight to ensure you feel comfortable and knowledgeable in delivering this bold and challenging research.

We welcome anyone who shares our passion for environmental and social justice through the transformation of the financial sector. Please feel free to apply even if you’re not sure you tick every box.

Essential

• Excellent analytical skills, attention to detail, and a proven ability to conduct qualitative and quantitative research.
• A broad understanding of how the financial sector works and how financial institutions can have an impact on environmental and social issues.
• A keen interest in driving the finance sector (particularly asset managers and insurers) to better serve people and planet.
• Excellent organisational skills and a proven ability to manage competing demands while still meeting deadlines.
• Strong communication skills in written and spoken English.
• Competency with Microsoft Excel, including writing formulae and building charts.
• Strong team-working skills with the ability to work collaboratively.
• A passion for ShareAction’s vision, mission, and values.

Desirable

• Subject matter knowledge in climate change, biodiversity, or human/labour rights.
• Knowledge of/experience with the finance sector; an understanding of responsible investment and its implications for different types of financial institutions.
• Understanding of how private commercial banks operate and what products and services they offer to corporate and retail clients.
• Advanced data visualisation skills.
• Experience giving presentations.
• Any experience in programming, particularly an interest in learning Python for data processing.
• Experience managing relationships with external stakeholders.
• Experience with Microsoft Office 365, particularly SharePoint.
• Experience with CRM systems, ideally Salesforce.

We are currently formalising our hybrid working policy; however, the FSR team normally meets in the office on a weekly basis, with some flexibility possible.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: w/c 16th December 2024 (online).
Second-round interviews: w/c 6th January 2025. 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Banking Standards team works towards holding banks accountable for their impact on people and planet, with a particular focus on climate change. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or fossil fuel policies – and we are gradually expanding our work to include other sustainability themes and banking regulation. Recently, we have achieved significant wins, such as contributing to HSBC becoming the world’s largest bank to cease financing for new oil and gas fields, Barclays dramatically reducing its oil sands financing, and mobilising investors to call on Societe Generale to set a renewable energy target.

Our campaign activities are rooted in rigorous analysis and facts. We produce a variety of research outputs supporting our engagement with banks, including:

• Investor briefings and research notes, reviewing commitments made by individual banks.
• Banking sector benchmarks, ranking European banks on their approach to climate change and other sustainability themes.
• Thematic reports and position papers, reviewing how the European banking sector aims to address specific issues and relevant sustainability standards.

What you’ll do

As a Research Manager, you will play a pivotal role in shaping our banking survey. Through your work, you will have the opportunity to influence the banking sector’s approach to sustainability by highlighting areas of improvement and leading practices among Europe’s largest banks. In close collaboration with colleagues in the Banking Standards and Financial Sector Research teams, you will:

• Lead survey development: Oversee all aspects of our banking survey, from designing methodology and collecting and analysing data to producing engaging written outputs and data visualisations that summarise key findings. You will coordinate the project from start to finish and liaise with multiple stakeholders, ensuring that surveys remain consistent with other ShareAction benchmarks and align with our campaign priorities.
• Conduct thematic research: Undertake research and engage with internal and external subject matter experts to inform positions on themes covered in banking surveys, ensuring that surveys are based on robust criteria and reflect the latest market developments.
• Engage with key stakeholders: Design engaging presentations and present survey findings and recommendations to banks, investors, and other stakeholders. You will act as an internal and external spokesperson for the banking survey, with the support of the Communications team and members of the Banking team. Additionally, you will contribute to external consultations and coordinate data-sharing initiatives with partners.
• Contribute to monitoring, evaluation and learning: Support the development and implementation of a monitoring, evaluation, and learning strategy for our banking surveys to continuously enhance their impact, relevance, and delivery process.
• Support funding and resource development: Assist with funding bids to secure resources for the survey’s continued growth and impact. You will also be responsible for hiring and managing additional researchers when necessary.

What you’ll bring to the team

• Passionate about climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Excellent organisational and time management skills with a proven ability to manage competing demands while meeting deadlines.
• Experience in project management, including task delegation and consideration of project team workload.
• Excellent analytical skills with a proven ability to analyse complex quantitative and qualitative data, produce detailed reports, and summarise findings.
• Proven ability to manage relationships with multiple internal and external stakeholders.
• Proficiency in Microsoft Office with a proven ability to manage data, produce research insights, and create data visualisations.
• Strong verbal and written communication skills with a proven ability to convey complex information to a wide variety of audiences.
• A great team player.

It would also be great – but not essential – if you have:

• Experience in conducting surveys and/or carrying out qualitative or quantitative research on financial institutions.
• Strong understanding of climate change, biodiversity, human rights, and/or public health.
• Strong understanding of how private commercial banks operate and the products and services they offer to corporate and retail clients.
• Experience integrating innovative tools into research processes, particularly AI tools.
• Experience with the Salesforce CRM system.
• Experience developing and/or managing databases using Excel or other applications.
  

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy. However, the Banking team meets in the office every Tuesday as we find this helps with team bonding and productivity. We expect candidates based in London to come into the office at least once a week every Tuesday and candidates based outside of London to come into the office at least twice a month on a Tuesday.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: Thursday 19th/Friday 20th December 2024 (online).
Second-round interviews: Early January 2025 (online). 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Evaluation and Learning Coordinator

Apply by Midnight Sunday,15 December2024

Please note this role can be remote, but applicants must currently be based in the UK and have the right to work in the UK.

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most. We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The £4.5m Young Gamechangers Fund (YGF) is an exciting UK funding initiative that provides grants of up to £20,000 a year to young people transforming communities into safer, more sustainable and more inclusive places to live. Funding is provided by the Co-op Foundation, Co-op and #iwill fund, and is delivered in partnership by Restless Development, Global Fund for Children and the Co-op Foundation. In addition to funding, successful applicants also get access to peer support networks, training and mentoring. Importantly, the fund is co-design with young activists, through a Youth Steering Group. All elements of the programme are youth-led and grantee centred, with a commitment to codesign and seeking input from young people at all stages. 

Evaluation and learning is central to the fund; we aim to generate learning that will support young people, grantees, funders and delivery partners to learn and increase their impact, but also to generate evidence that can influence the wider sector. Ultimately, we are seeking to change the way youth-led funding is delivered.

The Evaluation and Learning Coordinator will work closely with the grantees to help them effectively understand and learn from the results of their work; and to generate and disseminate wider evidence and learning on the impact of the fund. The role will work closely with the Fund’s external Evaluation and Learning Partner - The Social Innovation Partnership (TSIP) - who have just finalised a monitoring, evaluation and learning (MEL) framework for the fund. Restless Development is the delivery partner leading on the learning element of the fund.

We are looking for someone who has a commitment to learning and youth leadership, and is excited by the idea of generating evidence that could help to shift power to young people in the funding sector. You will also be excited by the prospect of working closely with our incredible Young Gamechangers, to help them better understand their impact.

The role will be part of Restless Development’s growing team in the UK that supports our network of young leaders. It will also be part of the YGF team, working closely with colleagues based within Global Fund for Children.

Job title : Evaluation and Learning Coordinator

Location : Flexible, anywhere within the UK

Salary : £30,893

Preferred start date : ASAP

Length of contract : Until July 2026 (TBC)

Visa requirements : Must have the right to work in the UK

Reports to : Head of UK & European Programmes

Expected travel : Regular travel within the UK; including occasionally at weekends

Key responsibilities:

Support to Grantees

• Provide training and support to grantees to help them respond to quantitative and qualitative reporting requirements as set out by the MEL framework, e.g. through training on how to implement qualitative data collection tools (such as reflective diaries or more creative approaches such as video style reporting)
• Provide broader evaluation and learning support to grantees, based around the needs of their work - as part of the wider support offer alongside funding. Including the design and delivery of training, and in-person support visits.
• Support to grantees to complete other funder reporting requirements, including uploading quantitative data to match funder’s online portal.
• Focused support to a sample of grantees to help them develop Community Impact reports for their work, based on peer research (methodology to be defined from the Learning Partner)

Implementation of the Fund’s Monitoring, Evaluation and Learning Framework

• Acting as the main point of contact for the Fund’s learning partner, and coordinating with other stakeholders (including delivery partners, funders and the Steering Group), to include coordinating feedback and review processes, e.g. for the mid-term and final evaluation reports.
• Work in partnership with the Learning Partner on the development and dissemination of any external learning products or activities, such as events, blogs or ‘Failure and Innovation One Pagers’
• Working to ensure strong youth engagement is embedded throughout all stages of the evaluation process, from design through to delivery. This will include working closely with the Steering Group.

Learning and Reporting systems

• Ensure effective processes are in place so that learning generated is used to inform the fund’s design and delivery, e.g. through a quarterly learning and review process.
• Responding to funder reporting requirements, including through the analysis of quantitative and qualitative data collected through the MEL framework.
• Working with Restless Development’s Communications team to support the external dissemination of any learning from the fund, e.g. helping to finalise external products, and identifying relevant case studies to showcase the fund’s impact.

Other

• Contributing to agency wide learning, working with colleagues across the global agency to build expertise in funding and supporting youth social action
• You will occasionally be required to work on weekends and/or public holidays, for which time off in lieu will be granted
• Other duties as required

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values and behaviours.

Head: We are experts in our lived realities. We innovate and try new things without fear of failure.

Heart: Youth Power is at the heart of everything we do. We prioritise the wellbeing of all our people, supporting young leaders to thrive.

Hands: We collaborate and shift power with young people and communities. We connect, nurture, celebrate and fund young leaders.

Voice: We are honest and transparent.  We use our voice for what is right.

Skills and experience

Essential

• Experience in monitoring, evaluation and learning, including the implementation of MEL frameworks (or equivalent) and supporting evaluations
• Experience and / or commitment to mobilising and supporting young people from diverse communities in the UK to take social action (e.g. through campaigning, organising or volunteering)
• Strong analytical, and qualitative and quantitative research skills
• Strong coordination, organisation and time management skills
• Strong communication skills, with the ability to adapt information so that it is accessible for a diverse group of people
• Belief in the values of Restless Development and ability to uphold them personally

Desirable

• Experience of providing MEL focused training and support, ideally to grantees or partners.
• Experience of producing externally facing materials, such as case studies, learning papers or blogs
• Experience in working with young people from underserved communities within the UK (such as those who have experienced racism and discrimination)
• Experience of working with a range of stakeholders across multiple delivery and funder partners 

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a covering letter that explains why you are excited by this role, and provides examples of how your skills and experience respond to the essential and desirable criteria in the Job Description (using no more than 500 words).

As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.

Department purpose

This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.

Key responsibilities

Main obligations

• Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
• Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.

Specific responsibilities

• Programme Monitoring, Evaluation and Learning
• Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
• In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
• Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
• Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
• Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.

Research and Evaluation

• Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
• Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
• Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
• Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
• Project management and administration
• Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
• Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
• Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
• Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
• aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
• Provide cross-departmental support and advisory for using data
• Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
• Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.

Other responsibilities

• Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
• Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
• Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
• Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
• Be familiar with and adhere to the Foundation’s policies and procedures.
• Other responsibilities may be added in line with experience and programme requirements.

 Person specification

• All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
• Essential criteria
• Two or more years of experience working in MEL, ideally related to international development.
• Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
• Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
• Data collection, storage, analysis, and visualisation skills.
• Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
• Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
• Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
• Ability to solicit and integrate feedback into work products and incorporate learning into future work.
• Ability to excel in a collaborative environment, working within and across teams.

Desirable criteria

• Understanding of data collection challenges in low and middle income countries.
• Understanding of GDPR legislation and its application to MEL.
• Project or programme management experience.
• Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
• Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
• Experience living and/or working in a low or middle income country.
• Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
• Willingness and ability to travel internationally.

We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:

Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.

Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.  Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.

To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.

You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.

With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.

Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity. 

We offer the flexibility to work from home with some travel within Lincolnshire.

In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and

development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. 

Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive     Collaborative      Ambitious

If you want to lead and support meaningful and impactful research, have experience in designing and undertaking research and would like to be part of a friendly and passionate team, in a flexible working environment, we'd love to hear from you. 

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset-based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.

Action Hampshire helps communities and people thrive. One of the key ways we do this is listening to communities and supporting community-led action. Our research projects are essential to us fulfilling these objectives. They range from NHS England's funded Raising Voices in Research, to more localised research such as Bill Sargent Trust and the State of the Sector report. We also support the voluntary, community and social enterprise sector to measure and demonstrate their impact.

This is a really exciting time to join our Community Researcher and support the continuing development of research that really makes a difference. So if you want to lead and support meaningful and impactful research, have experience in designing and undertaking research and would like to be part of a friendly and passionate team, in a flexible working environment, we'd love to hear from you. Our team is talented, ambitious and friendly and our 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

This is a 6-month role initially because of funding secured but we hope to be able to extend this, as community-led research is a key aspect of Action Hampshire's work.

Key tasks include (see job description for a full list of tasks):

• Lead on specialist knowledge areas (community-led research, consultation and impact measurement), advising/training VCSE organisations on the subject and developing relevant guidance and resources
• Develop and deliver outreach and engagement activity
• Manage relationships with a wide range of stakeholders across the public, private and voluntary sectors to support the development of the programme and delivery of programme objectives
• Provide 1:1 advice and support to VCSE organisations and communities, using a coaching style to support service-users to identify/diagnose challenges, devise solutions, and develop actionable plans
• Plan and facilitate group workshops and peer support networks online and in person
• Support high-quality research that can inform service development and influence policymakers, such as State of the Sector reports
• Monitor and evaluate projects and activities against programme outcomes and VCSE/community needs
• Develop and secure funding for new and ongoing projects, including contributing to fundraising bids, liaising with corporate partners and providing services to customers

This exciting new role is an opportunity to be a strategic leader at the forefront of social and economic research, developing IES’s research on employment, skills and education policy, to achieve tangible impact on employment policy and practice. 

Due to growth in our public policy research, we are recruiting to a new senior leadership role to support our Director of Public Policy and Research to co-lead our multi-million pound programme of research across employment policy collaboratively ensuring it is delivered effectively and to clients’ satisfaction. The postholder will be a credible and experienced researcher, motivated to support our team of policy researchers across the full breadth of our work and will play a critical leadership role in supporting and managing the policy research team. They will support and delegate for the Director of public policy in building, developing and managing a broad array of client and partner relationships across policy areas. They will be a representative and advocate for IES policy research, able to disseminate and influence across the themes we cover.

The postholder will also play a leadership role in developing the Institute more widely, leading strategic projects to build our capacity and capability, facilitating others to do likewise. They will be able to engage and motivate staff and capable of clear and transparent decision-making. Alongside, they will grow and develop their own programme of employment policy research.

In particular, the role involves:

Research development and thought leadership

■ Generating substantial, annual income for self and others;

■ Becoming a known thought leader for the IES portfolio, regularly disseminating and advising IES clients and policymakers, to increase IES’s profile;

■ Managing and directing significant projects consistently to an excellent standard, achieving client satisfaction and maintaining client relationships to build potential for further work;

■ Advocating for high quality research and evaluation to build the evidence for what works in improving employment outcomes;

■ Being a conduit for IES values within IES and in the external context;

■ Developing and maintaining effective links with existing and potential clients and partners, monitoring market trends, identifying new opportunities for IES, and proactively suggesting new lines of work for us;

■ Promoting evidence-based policy and practice to lead towards sustainable improvements in public policy.

Internal leadership and development

■ Co-develop the policy business plan with the Director of Policy Research and support the delivery of the Institute’s annual business plan;

■ Play a leading role in operational management meetings and chairing other internal meetings, particularly related to effective project and programme delivery;

■ Be effective in directing and managing a programme of research, being a role model for excellent project delivery and client relationship management;

■ Leading researcher development through effective line management of senior and principal researchers and supporting the development of early careers researchers through project work and L&D sessions.

■ Strong capabilities in risk management and mitigation, identifying emergent issues and able to intervene early and effectively to control these;

■ Play a leading role in the development of the IES policy research programme, encouraging a culture of leadership and support across our team;

■ Lead continuous improvement activity, engaging staff to realise improvements in their own and the institute’s practice;

■ Be committed to equity, diversity and inclusion, encouraging all staff at IES to achieve their best;

■ Other duties as required by institute directors.

What we are looking for

The successful candidate will have leadership potential, be a highly skilled, credible researcher, known for subject expertise related to employment matters. They will have a strong understanding of high quality and robust programme delivery to time and budget and be able to mentor and coach others to achieve the same. In addition, successful candidates will possess the following:

■ Capability to co-lead and co-deliver a multi-million pound programme of research related to public policy research.

■ Commercial awareness and business acumen, with understanding of working styles within a small, charitable business.

■ Proven track record of generating substantial portfolio of income, to build work portfolio for self and others.

■ Experience in effectively managing and developing people for high performance and a focus on professional growth for self and others.

■ Exceptional self-organisational and presentational skills, with the ability to lead a programme of work, direct projects and support teams to work well with clients.

■ Excellent written and verbal communication skills, with the ability to represent a range of employment topics and convey complex concepts and findings accessibly to a variety of different audiences, including policymakers, the media and the wider public. 

■ The skills and expertise to develop new income, and/or to lead high quality bids, with aspects of innovation within commissioned briefs to ensure IES is a preferred supplier.

■ A track record of research related to a detailed understanding of UK employment and social policy.

■ Demonstrable research capability, and understanding of methods and implications for reliability of findings.

■ Excellent academic qualifications in social sciences or related field or evidence of equivalent experience.

Working at IES

We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way. We would expect the postholder to be prepared to travel to Brighton or London for group meetings on occasion.

Salary: will be within a range of £70,000-£72,000 (full time equivalent) based on skills and experience. 

To view our full range of benefits, please see the IES benefits guide.

IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).

Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.

Because of the nature of our work, appointments will be subject to a report from the Disclosure and Barring Service (DBS) or Disclosure Scotland.

The Institute for Employment Studies is a registered charity (no. 258390). IES strives to be an equal opportunities employer.

Position Title: Impact and Evaluation Manager

Reporting to: Chief Executive

Salary: £36,655 per annum

Location: London, SW17 9SH

Term: Permanent

Contract: Full-time but open to P/T candidates

Closing Date: 13th December 2024

Position Overview:

The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.

The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.

The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.

About Us:

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.

Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London. 

Responsibilities

Impact Strategy and Reporting

• Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
• Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
• Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
• Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
• Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
• Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
• Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
• Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
• Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
• Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.

Stakeholder Engagement and Advocacy

• Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
• Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
• Support the fundraising process by supplying essential impact data and insights for proposals.

Capacity Building and Team Support

• Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
• Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
• Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.

Community Impact and Research

• Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
• Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.

Systems Ownership and Integration

• Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
• Support the procurement and management of contracts with external research, evaluation, and learning partners.
• Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
• Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
• Ensure best practices for data protection, ethical data management, and security are followed.

Skills and Qualifications

• Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
• Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
• Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
• Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
• Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
• Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
• A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
• Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.

Additional Considerations

• Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
• Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
• Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.

About Rewards:

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling.
• Regular team socials throughout the year
• Generous sick pay allowance following probation.
• General eye test
• Well-being day (1 day per year)
• Volunteer day (1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

CENTRE FOR AGEING BETTER 

Research and Evaluation Manager (50+ Employment)

• Fixed term 18 months
• Salary £47,336 per annum
• This is a Full Time post. However, we will consider applications from people looking to work 2-3 days a week if they are willing to job share.
• Flexible working options will be supported: such as condensed hours (eg. 9-day fortnight)
• Hybrid Working. You will be expected to spend at least 6 days a month in our Central London Office.

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

Do you want to use research and evaluation to make the UK labour market fairer for all of us? Do you want to make sure no one is shut out of work due to their age? Do you want a job where you get to work with contractors and internal colleagues to deliver research projects?

We are looking for a Research and Evaluation Manager to join the Work Action Area team at the Centre for Ageing Better.

We are a friendly, passionate, multi-disciplinary team of 11 people working to create fair access to work for people in their 50s and 60s. We run the Age-friendly Employer Pledge, pilot projects to test out new models of employment support and undertake high-level policy analysis and influencing.

The Research and Evaluation Manager is core to this work. You will be the research lead in the team – managing the research and evaluation activity that generates the strong evidence base we are known for.

About you

We would like someone who has been involved in the nitty gritty of evaluation research, balancing an interest in the technical sides of answering evaluation questions with an awareness of the practical challenges of doing so. It would be great if you had experience on the research commissioning side, but you could still have the right skills if you have only worked within a contracted research team.

We would like you to have good experience of qualitative research and secondary research. You need to be comfortable with numbers and basic data analysis, but you don’t need to be a quantitative specialist (as we have one of those).

We want you to have some experience working on policy-oriented research and developing policy recommendations. You need to be motivated by change, as well as understanding the problem. You will be a line manager in this role. Line management experience is a desirable attribute – but it is essential you can demonstrate that you have supported other people to deliver their work.

There is a full person specification in the Job Description.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. 

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. 

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply please follow the link below to be directed to our website and complete an application form. 

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. Failure to do so will result in your application being automatically rejected.

The closing date for this role is 11:59pm on Sunday 1st December, with in- person interviews to take place Friday 13th and Monday 16th December 2024.

We’re looking for a Marketing & Growth Manager who wants to help grow the audience of Bliss and its clients. 

The role is fully remote, but applicants must be based in the UK. We’re happy to consider part-time applicants.

WHO ARE YOU?

You’ll understand all aspects of the marketing toolbox, and know how these can work together to deliver success. You’ll be able to deliver marketing strategies for Bliss and our clients, identifying opportunities and executing your plan with support from the rest of the team. You’ll work closely with clients and the management team and be able to grow accounts and pitch for new business when opportunities arise.

Essential capabilities:

• Strategy - Work with clients to develop marketing plans and be a driving force in realising them.
• Business Development - Help grow existing accounts, generate new business opportunities, and win new clients.
• Content Marketing - Ideation across multiple channels, including email and social.
• Client Services - Meet regularly with clients (remotely) to build relationships and demonstrate success.
• Organic Search - Understand and help implement improvements to boost organic search listings.
• Online Advertising - Understand the importance of paid advertising in the marketing mix (e.g. PPC). It is not a requirement for this role to manage these campaigns.
• Analytics - Be able to analyse data and produce reports that show success and impact.
• Development Support - Support design and build colleagues to build websites that use best practice marketing techniques.

What sort of person are you?

• Self-motivated, to look for opportunities and make sure we take advantage of them.
• Positive, to improve collaboration and build strong relationships.
• Efficient, to prioritise tasks and deliver on time.
• Empathetic, to help you understand the motivations of your customers and colleagues.
• Communicative, to be approachable and demonstrate value.
• Organised, to manage multiple work streams simultaneously.

WHO ARE WE?

Bliss is a digital agency that helps organisations to make the world a better place. 

We do this by providing strategy, development and support services to charities and nonprofits, to help them achieve their purpose and meet their objectives.

We were founded in Manchester in 2010, but have been fully remote since 2020 and now have colleagues across the UK and beyond.

Bliss is a certified B Corp™ and Social Enterprise - we’re counted among businesses that are leading a global movement for an inclusive, equitable, and regenerative economy. We are also certified employers with Disability Confident and the Living Wage Foundation.

Bliss is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.

Location

Bliss is a fully remote/distributed business, with no central office. You’ll therefore need a comfortable and productive home workspace.

Despite this, we understand the importance and benefits of face-to-face contact, and enable this in several ways. This includes optional quarterly meetups, weekly all-company video calls, and paid access to coworking space. 

Values

At Bliss, personal values are as important as experience and skills. If you’re not a good fit for our agency, you won’t enjoy your job, and that’s not good for anyone.

• Be Good
  We look after each other, the planet, and all humankind.
  We’re not selfless, but will choose to do the right thing above all else.
• Be Open
  We are honest and transparent with our colleagues and clients.
  We hope to create friendships from work relationships, gaining trust and respect.
• Be Harmonious
  We work to the same goals even if we don’t agree individually.
  We value collective success as much as we do personal victories.

BENEFITS

• Flexitime - organise your work around your life.
• Healthcare scheme, including counselling, dental and opticians.
• Accident and accidental death benefit.
• Profit-related bonus.
• Buy / sell holiday scheme.
• Individual annual training budget, plus additional budget for group activities.
• Fully paid quarterly social meetups.
• Holiday loyalty scheme - earn up to 30 holidays per year.
• 5% matched contributions on your pension.
• Tax-free working from home allowance to help with energy bills.
• Employee purchase scheme, to help you buy office furniture, headphones and laptop bags.

Some benefits are only available after probation, and can be withdrawn or amended in the future to ensure they are providing value for the team and business. Generally though, we’ll be looking to add and improve these over time.

We are seeking an experienced Impact Analyst to support The Seafarers’ Charity to evidence, report on, and communicate the impact of our grant-making.

The post holder is responsible for analysing and reporting on quantitative and qualitative data from our grant-making, monitoring and evaluation, and research activities. This role involves managing the ongoing monitoring, evaluation and reporting of our grant-making to showcase its impact.

Key responsibilities:

1. To lead on the annual monitoring and evaluation process for all grant awards. Including requesting, reviewing and extracting relevant information to produce consolidated reports.

1. To lead on reporting the impact of the work of The Seafarers’ Charity to an external audience and specifically, external funders. This includes regular reports on the Lloyds Register Foundation’s funding of the International Fund for Fishing Safety, amongst other projects.
2. To contribute to the improvement of data collection and classification to magnify the charity’s ability to demonstrate and evidence its impact.
3. To establish processes that support improvement in collection and collation of data and reporting on data.
4. Sharing and publishing grants data using the 360 Giving Data Standard.
5. To analyse, interpret and report on the impact of our grant funding programmes for internal and external audiences.
6. To creatively translate data analysis into a range of communications (including reports, dashboards, insight reports and case studies) that are compelling to an external audience.
7. To respond to colleagues’ requests for data, statistical evidence and case studies.
8. Establish, uphold, and promote best practices and standards around data collection, data management, and statistical reporting, while utilising an equity lens and remaining compliant with GDPR

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation.

We are a family-friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our full-time employees are working flexibly with 3 days in the London office per week.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:

• Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
• Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.

You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.

About the Role:

1.  Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
2. Lead the proposal/concept development process for T&F and MA Partner offices submissions.
3. Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
4. Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
5. Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
6. Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.

About You:

To be successful in this role, you will need:

1. Educated to bachelor’s degree level.
2. Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
3. Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
4. Significant experience and knowledge of effective budgetary control and grant management.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
6. Strong and well-developed analytical skills coupled with strong bid and report writing skills.

Why you should apply:

Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.