Programme Performance Manager Jobs in Enfield, Greater London

Variety, the Children's Charity, seeks an experienced fundraising leader, people-person, and all-around star to be our next Director of Fundraising & Communications – could it be you? Based in our head office in London, you will work with our CEO and Regional Director of Development (North West) on significantly growing our income. Backed by a fantastic brand and reputation, you will lead through a transformative period of growth as we raise funds to make a real and immediate difference in the lives of disabled and disadvantaged children and young people.

At Variety, the Children's Charity, we believe every child has a right to live their best life and reach their full potential. We fund and deliver life-changing programs that give disabled and disadvantaged children and young people across the UK a better future. 2024 is our 75th year in the UK, and we are part of a global network that has raised and donated close to £1.6 billion to positively impact the lives of children in need.

We are one of the most well-recognised and trusted charities as a result of this illustrious track record. Today, in the UK we have a team of 20 dedicated staff, which will grow over the next 12 months, who support our work and an enviable network of committed supporters and volunteers across the country.

We’re not content to rest on our laurels – we have recently completed a leadership transition that will provide the strategic and operational foundation for the charity to be more effective than ever. We plan to double our income in the next three years and grow our support for children and young people across the UK.

To do this, we need a dynamic, forward-thinking fundraiser who can engage effectively with staff, Trustees, volunteers, donors, and beneficiaries. Someone who knows how to make the most of the unparalleled showbiz and business networks our trustees bring to the organisation. Who can demonstrate a deep understanding of fundraising, a commitment to achieving ambitious financial targets, the ability to lead by being fully accessible to various stakeholders and can actively participate in key Variety events, including the Variety Club Showbusiness Awards, Variety Props Awards and the Variety Disability Sports Awards. Success in the role will make a huge difference to the lives of the children and young people we support as well as putting our new Director on the map.

The Appointment Brief for this role with full job description and person specification is available upon application. 

This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding, supporting the service and deputy manager. 

Some of the key accountabilities are: 

• Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse in accordance with Refuge’s philosophical principles. This will include conducting  key work sessions on a regular basis and keeping casework records up to date.  

• Welcoming new residents, explaining and arranging for them to sign occupancy agreements, ensuring that they are aware of their options for moving on to more permanent accommodation and to develop a proactive move on strategy for individual residents.  

• Establishing the risks to, and the needs of survivors of, domestic violence and their children through assessing their practical and emotional support needs throughout their stay at the refuge.  

• Developing individual support and risk management plans which address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, and to ensure that such plans are in place for each resident.  

• Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager, or if unavailable another manager.  

• Working in partnership with other agencies and to advocate for survivors to ensure their needs are met.  

For more information, please view our job pack.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

The AFRUCA Child Protection Family Support Service sits within AFRUCA as one of our most impactful programmes targeting families from a range of ethnic backgrounds across England and Wales. The service works closely with local authorities children’s services in cases involving families on child protection plans or in court proceedings. We provide direct one to one training and support for parents to aid their ability to provide appropriate parenting and ensure a safer, happier home environment for their children.

The AFRUCA Child Protection Service currently has a team of five qualified social workers and supports over 50 families each year. We also provide a therapeutic service where children are being reunified with their parents. We are establishing a child protection legal drop in service for families in contact with children’s services and an advocacy service for parents in the child protection system.

Most of our families are referred by local authorities children’s services as a result of cultural and religious practices which are deemed harmful to children’s well-being. We offer qualified social workers who do not wish to work in the statutory sector with an alternative approach to practising social work where empathy, kindness and support is key to our work with families. Our ultimate aim is a reduction of children in Black and Ethnic communities going into or remaining in foster care. We offer a non oppressive and non judgemental service that helps to promote the well-being of children in safe families.

We are looking to attract a qualified social worker who supports our ethos and is willing to contribute to our work with families to protect more children in our communities.

The role is open to applicants based on London Hackney or Manchester. The role will include office and remote working as well as allocated work for home arrangements.

We are interested in applicants who reflect our service users particularly those from marginalised or minority groups, and individuals who are bi-lingual and we are particularly interested in male social workers to support our families and children.

At AFRUCA Safeguarding Children, we pride ourselves on being more than just an employer. We view our workplace as more than just a place to perform tasks; we are a community where we grow together, collaborate, and support each other. A happy staff team has been crucial to the success of AFRUCA. We believe it is essential to foster an environment where all our staff feel valued and motivated.

As an employer, we strive to do the best for our team. As such, in addition to the basic salary on offer, we provide all our staff with additional benefits including:

• Financial Wellbeing Programmes: Supporting our staff to make the most of their finances by joining our voluntary, staff-led Money Management Club.
• We pay 5% Employer Contributions into our pension scheme with a mandatory employee contribution of 3%
• Work-Life Balance: Flexible working and work from home opportunities
• Opportunities to further your social work career through gaining in-depth, specialist experience of working with Black and Ethnic families, learning about different cultural and religious practices that influence child upbringing
• 28 days Annual Leave plus all bank holidays
• AFRUCA Staff Wellbeing Day: We provide an extra paid day off with funds for you to focus on your personal well-being.
• Annual Staff Retreat: Enjoy team-building and relaxation at our yearly staff residential programme.
• Employee Assistance Programme (EAP): Access professional support for your mental health, debt management, emotional support, GP Line and legal advice lines whenever you need it.
• Cash Health Plans: Benefit from our comprehensive cash health plans and claim money back on glasses, dentist treatments and massages.
• Store and Gym Discounts: Enjoy discounts at various gyms and high street shops and supermarkets.
• Paid end of year team activities
• Annual Social Work Registration fee covered

For Further information continue to our job pack. 

In this role you will connect people, ideas and resources to empower the community of Roehampton to thrive. Every day will be a chance to listen, to understand and to make a difference where it matters most as Roehampton is a place where there is a great need to build the ability, knowledge and potential of our community. This work will aid people in the community to collaborate in tackling inequalities which are deep and entrenched. You will be a confident self-starter who is unafraid of taking the initiative but understands the importance of democratic processes, openness and accountability. 

We are seeking an energetic, empathetic and resourceful community lead who has the skills, experience and tenacity to engage widely and support effectively. You will be our person on the ground - getting to know residents and organisations, making things happen, not just with the existing community groups and leaders in the Roehampton area, but also forging new connections with residents, activists and across the wider community and voluntary sector. 

Your day-to-day work will be varied and we expect this to include tasks such as:

• supporting local community organisations on a one-to-one basis, as well as creating and delivering high quality resources and support for them 

• delivering meaningful engagement with residents, empowering them to develop their own networks and co-design projects and programmes which support them effectively 

• managing a local grants programme which pilots and develops effective responses to community needs 

• co-producing and developing our Community Weeks programme as a platform for community support and engagement 

• gathering feedback and carrying out evaluation of our projects and of those we fund. 

Please send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the person specification.  We’ll use your cover letter to assess your application alongside your CV. Please ensure that your cover letter explains how you meet the essential criteria that are assessed at application stage i.e. criteria numbers 1-9 on the person specification.

We look forward to hearing from you.

Leadership and Governance Officer (Maternity Cover)

Salary: £41,852 p.a. (Inc London Weighting)  

Hours of work: Full time/35 hours per week  

Contract: 12 months – Maternity Cover

Location: London Office/ Hybrid  

Job Profile 

The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills. 

The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them.  The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees. 

The post holder will ensure: 

• That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently. 

• That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions. 

• That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly. 

• That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public. 

The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.  

The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.

Key Responsibilities 

Ensuring effective Governance (60%) 

• Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner. 

• Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.

• Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee. 

• Manage the policy review processes and document management with support from the Leadership and Governance Assistant. 

• Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025). 

• To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant. 

• Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner. 

• Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders. 

• Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.   

Ensuring the effective running of the Executive Team (25%)  

• Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team. 

• Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.). 

• Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Brief the Executive Team on matters arising as needed especially governance. 

• Process organisational grants and memberships. 

• Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church 

Support to the Director (15%) 

• Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely. 

• When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments. 

• Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant. 

• When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary. 

• Forward planning and ensure coordination of travel. 

• Prepare briefings and presentations for the ED when required. 

People Management 

Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development.  Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.    

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person specification 

Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development. 

Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions. 

Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully. 

Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them. 

Job specific competencies 

• Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results. 

• Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well. 

• Good understanding of charity governance requirements 

• Communication and interpersonal skills that enable the person to interact across different cultural settings. 

• The ability to process complex information and compose accurate minutes. 

• Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail 

• Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders. 

• Ability to work with discretion and confidentiality. 

Desirable 

• Experience of working with/in a catholic church/NGO setting. 

• Being able to work in Spanish, French or Portuguese. 

• Experience in line managing others. 

• Experience in managing budgets. 

• Trustee experience.   

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.

With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.

The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Closing date: Sunday 3rd November (11:59pm)

Likely interview date: Monday 13th November

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Since 2018, Connect: North Korea (CNK) has grown from a small community start-up into an effective and impactful organisation with an annual income of approaching £500,000, mainly through grants from Trusts and Foundations. We now want to develop our individual giving programme to build our unrestricted income and secure our long term growth.

As our new Head of Individual Giving, you will be responsible for growing our income from our individual and corporate base to help us reach more vulnerable members of our community. You will lead on  individual fundraising relationships and initiatives, including appeals, fundraising campaigns, and all direct marketing activities and communications. You will position us in our supporters’ minds and encourage them to actively support CNK in 2025 and beyond.

Position: Head of Individual Giving 

Responsible to: CEO

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week) with occasional evening working required. Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £42,000 - £45,000 + 5% pension on qualifying earnings, health insurance and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

The role

Your specific objectives will be to:

• Grow our individual supporter base (individual and corporate) by 30% in 2025 through new donor acquisition strategies

• Increasing our unrestricted income from major, mid and low level donors and corporate partners to £100,000 per annum in 2025 and beyond 

• Delivering impactful messages, responsive and successful direct marketing and digital fundraising campaigns

This is a really exciting opportunity for a creative ambitious self-starter who enjoys a fast paced fundraising environment, is passionate about communications, building donor relationships and driving long-term income growth.

Funding dependent, we would intend that the role also entails future promotion and staff management potential.

You have:

1) ability and enthusiasm to start up our individual giving programme (low, mid, major donors and corporate) to reach our target to raise £100,000 by end of 2025

2) creativity in creating and communicating personal stories and compelling asks that motivate our supporters to give

3) analytical understanding, strategic acumen and practical experience of the supporter journey from recruitment to regular giving, and ability to deliver this for CNK
 

Supported by the CEO, your main duties and responsibilities will be:

Strategy:

• Strategise and plan our annual individual and corporate giving programme with targets and performance indicators.This will be a key focus area within our 2025/6 corporate fundraising strategy.

• Report quarterly on progress. Use online analytics, social media insights and other metrics to help us learn, improve and grow our income from low, mid,major donors and corporate supporters.

Annual Corporate and Individual Giving Programmes:

• Develop and deliver CNK corporate and individual giving fundraising programme of events, campaigns and appeals to raise £100,000 in 2025. 

• Work closely with CEO and CNK team members to craft information into compelling copy, asks, supporter updates, social media content and personalised campaign appeals. 

• Plan and deliver low and mid level individual giving campaigns to cultivate new donors, convert existing supporters from once off donations to regular givers and inspire donors to increase their current support.

• Design and deliver our annual major donor giving programme. Cultivate, communicate and inspire new major donors to join us with the aim of increasing our current major donor pool by 10%. Steward current donors, keep in touch, craft compelling asks to support their progression towards more frequent or higher-value donations.

• Report monthly to the CEO on the success of campaigns and programming, income raised, number of new supporters/followers, conversion rates, offering insight on ROI, learnings and how we will incorporate this learning to improve how we do things in future. 

Fundraising compliance:

• Save all profiles, donations, giving history, gift aid agreements, correspondence, and communications with supporters on CNK CRM database. Uphold GDPR and comply with fundraising best practice.

US Individual Giving Programme:

• Contribute towards developing a new US individual giving portfolio through prospect research and crafting compelling fundraising asks.

Staff & Volunteer Management:

• Create and manage a volunteer fundraising programme to grow individual giving through community events, social media and awareness raising. 

The role has no direct line reports at present but there may be in future, budget permitting

Essential skills and experience:

You will have at least five, ideally eight, years experience of:

• individual giving fundraising for a small charity, with a track record of developing and delivering successful individual giving campaigns that have generated 5 figure sums 

• building a supporter base - both amongst low value, but also mid level and major donors

• gathering information, case studies, data and finances, distilling and crafting high quality, well articulated compelling funding asks

• growing charity brand and positioning, thorough consistent approach, campaigns, asks,use of language and artwork

• digital marketing including social media, email marketing, and website content management

• designing tools, inputting data and keeping CRM software updated, using data analytics to report on donor journey and drive fundraising decisions

• relevant fundraising regulations and best practices, including GDPR compliance.

You:

• Can work quickly under pressure in a fast-paced environment.

• Are highly organised, able to act on own initiative, able to manage multiple projects and deadlines

• Have excellent written and verbal communication skills, able to craft compelling asks to engage and inspire donors.

• Have engaging people skills, friendly, approachable with a positive attitude. You enjoy talking to donors about CNK on the phone, by email, in person and are unafraid to ‘make the ask’ Can engage collaboratively and constructively in a small team with an entrepreneurial feel

• Are creative and confident in suggesting ideas and solutions. you are ambitious for what your role can deliver for our community.

• Are committed to supporting and embedding lived experience across CNK

• Are keen to build and develop your role as suits the needs of the organisation

• Can speak Korean although this is not essential to the role.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers.  Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities.  Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.

The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses.  As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.

There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions.  This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements. 

The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.

This role would suit someone with a key worker, social worker or teacher background.

Key Responsibilities – Project Lead

Line Management

· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.

·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources

· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives

· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes

Project Management

· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London

· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects

· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.

Family Services Development

· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.

· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.

· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services

· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system

· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated. 

· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community. 

Key Responsibilities – Supporting Families – Direct support of families

Providing individualised support

· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc. 

· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.

·Promote CAAS parenting resources, both in person and online.

· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary. 

Facilitating Workshops and Training

· Deliver training to professionals in schools, education settings and the community.

· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course. 

Drop-In Support Co-ordination

· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years.  Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online.  You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.

Key Responsibilities – Liaison and Consultation

Outreach and Representation

· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.

·Participate in community outreach efforts, including attending SEND specific local events

· Liaise with local professionals to create and sustain partnerships and coordinate services.

· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.

· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.

Knowledge Management and Advocacy

· Remain up to date with all organisational services for accurate representation and consultation.

· Stay informed about existing support services in NW London.

· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.

Key Responsibilities - Organisational

Client Documentation and Communication

· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.

· Enforce and comply with GDPR standards for all data handling and communications.

· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.

Professional Development and Team Collaboration

· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.

· Participate in monthly supervision to enhance service quality and personal development.

· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.

· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.

· To actively participate in and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.

Person Specification - Essential

· Previous experience managing people and projects.

· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.

· Have clear and confident communication skills, to represent the organisation effectively both internally and externally.  Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.

· Robust knowledge and experience of safeguarding practices and risk management.

· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.

·Show the ability to manage a diverse workload with competing demands

· Exhibit the ability to monitor and evaluate work effectively.

· Be proficient in computer software, as much of the work is managed through technology and computer systems.

Person Specification - Desirable

· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.

· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.

· Voluntary Sector Experience.

· Counselling, facilitation, or coaching skills.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis. 

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure. 

PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE

Position: Senior Public Affairs Officer
Type: Full-time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £35,020* per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Profession/Technical

*you’ll start at our entry point salary of £35,020 per annum, increasing to £37,209 after 6 months service and satisfactory performance and to £39,398 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

With a new UK government and over half of the MPs in Parliament new to their roles, it’s an exciting time to join our public affairs team as we look to push MS up the political agenda.

We’re looking for an experienced public affairs professional to join our Campaigns and Public Affairs team to support all of our parliamentary activity. You’ll pull together significant pieces of our engagement with MPs, Lords, staffers and other parliamentarians across Westminster and Whitehall and be a visible expert internally and externally. Working across large and varied policy areas, you’ll manage our All Party Parliamentary Group for MS and coordinate colleagues across the organisation to deliver on our influencing objectives.

Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Public Affairs Officer you’ll be working directly on influencing campaigns aimed at important political stakeholders to ensure people with MS have a voice in Parliament.

Closing date for applications: 9:00 am on Friday 15 November 2024

Interested? 
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.

You will lead Woman’s Trust income generation ensuring adequate income to sustain and grow the organisation, increasing its income from £1.3 Million to £3 Million in the next 3 years. While raising funds from multiple income streams, focus growths areas will be statutory and Trust and foundation funding securing six-figure, multiple-year grants and contracts. You will effectively communicate our services and campaign our aims aligned to our strategic priorities.

You will oversee the development and implementation of the fundraising strategy and the funding pipeline; ensure the maintenance and development of excellent relationships with current and new funders, stewarding grants and reporting back; review, update and develop service budgets; oversee the submission or coordination of quality bids, approaches, and events.

As a member of the senior leadership team, this post will work cross departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Senior Trust and Foundation Manager and Fundraising Officer.  You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.

Hours: 35 hours per week (28 hours will be considered).

Location: Office based with remote working available – minimum of 50% of working hours in Woman’s Trust Office, Edgware Road/Paddington, NW1.

In return, you can expect exceptional career satisfaction plus an excellent package of benefits including:

• 25 days holiday + 3 days in December + Public holidays (pro rata)
• 3% pension contribution
• Employee Assistance Programme
• Cycle-to-work scheme

To find out more and apply with your CV, please visit our website via the apply button.  

Closing date: 9.00am on 11th November 2024.

Interviews will be held on 14th and 15th November 2024.

We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early. 

This post is open to women only. The Equality Act 2010 pursuant to Schedule 9, Part 1 applies. 

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.

One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.

Success in this role would mean that, after six months you can:

• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.

• Write clear, compelling funding applications for five-figure sums to a range of funders.
• Proactively maintain positive relationships with funders you are responsible for managing.
• Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.

Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.

Job Title: Head of Monitoring, Evaluation and Learning 

Location: London or Nairobi with flexible working and international travel 

Contract: Permanent 

Salary: £57,000 gross per annum. The salary for Nairobi will be based on the local market equivalent.

Reporting to: Director of Research, Advisory and Policy

Responsible for: Monitoring, Evaluation and Learning Adviser; supervision of MEL focal points, occasional consultants. 

Deadline: 20th Nov 2024. 

Conciliation Resources 

Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. 

Research, Advisory and Policy Department (RAP) 

The Research, Advisory and Policy Department (RAP) of 9 staff facilitates learning and provides guidance to improve peace policy and practice inside and outside CR. 

RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach to, and technical support to Programme Departments and the research team on gender and monitoring, evaluation and learning (MEL) and policy advocacy. The RAP Department includes the CR EU team based in Brussels. 

Job Purpose 

The Head of Monitoring, Evaluation and Learning leads on developing and implementing Conciliation Resources’ strategy, systems and skills for MEL in our peace practice. They ensure that MEL in CR serves to: evaluate the impact of our interventions; improve adaptability and effectiveness of our practice, including the objectives in our Gender Strategy; record, organise and learn from evidence of what works and what doesn’t; improve our knowledge base, culture and practice of capturing and measuring change; and inform CR and the wider peacebuilding sector about how to measure progress in peace initiatives. 

The Head of Monitoring, Evaluation and Learning acts as the technical lead on MEL, providing thought leadership, strategic guidance and technical advice to Programme and RAP teams on MEL; on learning goals in our Strategic Plan; on measuring progress towards our peacebuilding goals, our Theory of Change and our Results Framework; and on how to use MEL data for different strategic processes. 

Scope and Accountability 

The Head of Monitoring, Evaluation and Learning is accountable to and line-managed by the 

Director of Research, Advisory and Policy, and is a member of the Research, Advisory and Policy team. They work closely with CR Programme Departments and partners, Communications and Development teams, and the Executive Management Team. They are a member of the Team Leaders Forum. 

Essential Knowledge, skills and experience 

• Thorough knowledge of complexity aware approaches and methodologies for MEL at strategic, organisational and project level, including Outcome Harvesting. 
• Experience in leading the design and implementation of MEL systems at organisation level. 
• Experience of integrating gender into MEL frameworks and approaches. 
• Experience of applying different MEL frameworks and techniques, such as logical frameworks, Outcome Harvesting, theories of change and participatory techniques to programme design. 
• Experience in delivering MEL training and capacity building support online and in person. 
• Experience of staff line management and the procurement and management of consultants. 
• Ability to work as part of a team as well as independently, and to work collaboratively with a flexible approach. 
• Excellent verbal and written communication skills in English and the ability to communicate complex information and arguments clearly and accurately. 
• Strong facilitation skills, including in online format. 
• Excellent evaluative and creative thinking skills. Ability to handle a complex and changing workload meeting internal and external deadlines. 
• Capacity to listen actively to people from varying backgrounds having a range of political, cultural, and value orientations. 
• Good political judgement, including an appreciation of how to handle sensitive and confidential issues. 
• Be able to inspire, educate, motivate and influence others across an organisation and more broadly. 
• Good IT skills. 

Desirable Knowledge, skills and experience 

• Knowledge of MEL challenges for peacebuilding. 
• Spoken French. 
• A post-graduate qualification or equivalent through experience in a relevant subject area. 
• Experience of presenting to donors and senior level stakeholders. 
• Experience of working in/on a country affected by violent conflict. 
• Experience of raising funds to support one’s area of work. 
• Understanding of organisational learning.

We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.

We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role

This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.

How you will make a difference

As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.

I will work with the following people and teams
 • All staff and volunteers within the service
 • Service users and user groups
 • Community partners and voluntary sector groups
 • Strategic partners within the local authority and NHS Trust
 • Staff across all Rethink Advocacy services

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

1. Supporting the SLT
2. Developing an annual business plan
3. Reporting to the board
4. Identifying areas for growth and income generation
5. Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

• Strategy and Vision 
  • Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
  • Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
• Organisational Development
  • Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives. 
  • Identifying and prioritising funding and commissioning opportunities.
  • Ensuring the charity is aware of best practice and maintains a high quality of work. 
• People & Culture
  • Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
  • Provide leadership, supervision, annual appraisals and mentoring of the SLT. 
  • Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
• Finance
  • Be responsible for overall financial health of the charity. 
  • Recover reserves and identify further areas of cost saving. 
  • Have an overview of finances and resources, ensuring to operate within agreed annual budget.
  • Ensure robust financial management of Charity's resources.
  • Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• Governance, Reporting and Risk
  • Review major risks which charity is exposed to regularly by the Board and the management team. 
  • Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• External and internal relations
  • Foster good communication throughout charity and externally. 
  • Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
  • Set up mechanisms for listening to the views of current and future beneficiaries. 
  • Regular one-to-one meetings with the Chair. 
• Legal and regulatory compliance 
  • Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
  • Engage with National Mind. 
  • Ensure organisation continues to deliver the Mind Quality Mark accreditation. 

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

• Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
• Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
• Experience in recovering reserves and developing cost-saving efficiencies.
• Experience in restructures.
• Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
• Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
• Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
• Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
• Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff. 
• Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

• An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
• Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
• Strong financial experience and abilities.
• Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
• Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
• Ability to identify opportunities to improve business outcomes through partnership at all levels.
• Energy and passion to deliver at pace and cut through obstacles. 
• Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
• Politically astute and resilient, with the ability to manage conflict and ambiguity.
• Outcome focused, with the capability and tenacity to drive the agenda forward. 

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.