Outreach team manager jobs in lichfield, staffordshire

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Volunteer Coordinator

Salary: £29,062 per annum

35 hours per week average (flexible – would consider reduced hours)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to recruit an energetic and adaptable individual to help us develop and build our volunteer offer across the organisation.

This is a great opportunity for someone who is passionate about people and volunteering. Working across our bases in Kingstanding, Ladywood and Newtown as well as our Floating Community Hub, the ‘Ellen Gee’, and our 3 charity shops (Sutton, Boldmere, and Wylde Green), you will deliver several core objectives of our new National Lottery Reaching Communities “Connected Communities” programme, by developing and coordinating meaningful volunteer roles that make a difference.

In this key role, you will be recruiting volunteers, supporting their induction and helping us to celebrate the wonderful contribution that volunteers make to our charity. You will ensure that volunteers are well equipped to carry out their roles competently and confidently as well as support existing volunteers and ensure processes and procedures are firmly embedded.

You will work with our teams to develop new volunteer-led activities that achieve positive outcomes aligned with our organisational aims and objectives, and monitor, measure and communicate the impact volunteers make to the ‘Settlement – and beyond.

We are looking for a proactive candidate with proven experience and a strong background in volunteer and people management. You will need excellent organisational skills, experience of community engagement, be skilled in building relationships, have close attention to detail, and a passion for working with people.

For an informal chat please call Theresa Gniadkowski 

 No agencies please.

 For an application pack visit our website or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Birmingham B44 9SH.

Closing date: 12 noon, Thursday 1 May 2025

Interviews:  Friday 9 May 2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Summary

• Grade: Associate

• Role: Global Associate, Impact

• Location: This role is open to candidates in Europe (France, Germany, Spain, Switzerland, Sweden, United Kingdom) and North America (Canada, Mexico, United States of America). Please note we currently do not have the infrastructure to support visa/right-to-work sponsorship and you must be living and authorised to work in one of the countries mentioned here.

• Reports to: Global Senior Manager, Knowledge Learning and Impact

• Employment Type: Permanent/Indefinite, Full time

• Hours per week:  35-40 hours/week (depending on local labour laws)

• Compensation: Salary will be benchmarked to the country of residence. Please see our current salary bands here.Salaries at CPI are non-negotiable in line with our pay-equity policies.

• Closing Date: 28th April 2025, 23:59/11:59PM CEST (Central European Summer Time)

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organization, our global footprint is expansive. We have dedicated and innovative teams in Asia,Australia/ Aotearoa New Zealand,Europe and North America. We are all aligned by our  Global Hub operational team who provide people & culture, operational, finance, communications, and impact partnership across the regions.

The Global Knowledge, Learning, and Impact (KLI) function, embedded within the Communications and Impact team, focuses on generating, sharing, and applying knowledge and insights to understand and maximize the organization's effectiveness and impact. Taking a macro perspective of programs implemented with CPI, the team leads and/or supports monitoring, evaluation, research, and learning initiatives, ensuring data informs communication strategies and program development for greater social change.

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

Position Overview: 

 As the Global Impact Associate, you play a crucial role in contributing to the organization's overall effectiveness. Your multifaceted role involves maintaining the retrospective knowledge repository, managing data collection instruments, leading story collection efforts, deriving thematic insights, and supporting strategic KLI activities. You are instrumental in operationalizing impact practices, preparing reports, facilitating organizational learning, and conducting research on prioritized themes.

Key Responsibilities: 

• Developing data collection tools and systems and liaising with the respective program teams to manage and upkeep them.

• Conducting data analysis, including (1) qualitative interviews with current and previous programmatic staff, partners, and participants, (2) quantitative data from surveys (3) literature reviews on thought pieces across the broader ecosystem.

• Drafting reports, visuals, and presentations to communicate trends and insights from our programmatic body of work framed for internal and external audiences.

• Managing and updating organisational knowledge repository systems by coordinating with teams across the organization.

• Working in conjunction with the Senior Manager to develop strategic pieces, including annual reports, learning circles, communities of practice, etc.

• Regularly engaging in feedback practices with managers and peers in an effort to upskill and grow within the portfolio 

Skills & Qualifications:

We are looking for someone who has:

• 1-3 years of professional experience in a relevant area, with some understanding of how impact is evaluated in development work (e.g., reporting to funders, managing data, and using systems approaches). 

• Qualitative and quantitative data analysis skills, especially in translating observations into resonant stories and actionable insights

• Ability to cultivate strong relationships with diverse stakeholders and seek timely feedback from their manager

• Strong project management skills  with an ability to anticipate challenges, plan ahead and independently prioritise tasks

• Commitment to learning about and advancing Diversity, Equity, Inclusion and Belonging within the impact work and broader engagements at CPI

About Respect  

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.     

Respect supports frontline organisations across the UK, so that together we can end domestic abuse.  Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice;  we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen. 

Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence. 

Our vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.    

Our mission   

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse.  With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards.  We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem.  We will not stop, until domestic abuse stops.    

Our Focus   

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority.  Our work with male victims will continue as an important, distinct, project.    

Our Values   

• Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.   
   

• Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.   
   

• Accountable- We listen to survivors and centre their needs in our work.  We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.   
   

• Respectful - We live up to our name.  We are committed to equity, diversity and inclusion in all that we do.  We are honest, compassionate and boldly challenge injustice.    

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

Purpose of the role: 

The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups: 

• Black and minoritised people 

• Disabled people 

We always welcome and support applications from those who have personal experience of domestic abuse. 

Please follow the link to find out more. 

Location: Any UK Trust office (Hybrid working 2-3 days in the office)

Interviews: Over MS Teams on 6th May

For more information or to apply, please click 'apply now' to be directed to our website.

We're on the lookout for a driven and creative Corporate Partnerships Executive to join our dynamic fundraising team. You'll play a vital role in nurturing a portfolio of mid-level corporate partners (giving under £25k annually) who are passionate about supporting young people across the UK. You will also support our commercial team with their flagship cause-related marketing campaign, ‘Change a Girl’s Life’, raising funds for young women and girls. If you thrive on building relationships, creating engaging communications, and developing innovative fundraising materials, this role offers an exciting platform to grow your impact and career.

At The King’s Trust, we believe in the power of business to create social change, and this role is at the heart of that mission. You’ll be the first point of contact for our mid-level giving partners, helping them understand the real impact of their contributions while working alongside senior leaders to identify future high-potential supporters and cultivating new opportunities. Alongside the commercial team, you will play a role in delivering one of our most exciting campaigns, which brings partners together and breaks down the barriers that young women face. You will manage your own portfolio, influence strategy, craft high-quality proposals and reports and be empowered to make a real difference - not just in the lives of young people, but in how corporate partners engage with our mission.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Corporate Partnerships Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).  

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3477 

Job Title: Domestic Abuse and Housing Support Worker

Location:  Pathway Project Lichfield Office Based

Salary: £ 24,347 Full time equivalent – Actual salary is £19,478

Hours of Work: 30 Hours per week (over 4 or 5 days)

Responsible to :  Team Leader – Outreach Team

This role is open to women only

The postholder will require a driving licence and access to a vehicle to undertake this role.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

 About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.

We have a string belief in staff development and are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.

She will  provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.

She will  be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse.  She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery. 

She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally. 

This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies. 

.MAIN DUTIES

· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse. 

· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives. 

· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project. 

· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing. 

· To provide a multi-agency approach to support and wellbeing for clients. 

· To provide non-judgemental, one to one emotional and practical support to clients accessing the service. 

· To provide advice and guidance on the full range of services, options and legal remedies open to them. 

· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate. 

· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction. 

· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met 

· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property. 

OUTREACH DUTIES

· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse. 

· To provide emotional support and, where necessary, signpost to appropriate counselling provisions. 

· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies. 

· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary. 

· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project. 

· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents. 

· To attend court with the client where required. 

· To promote the work of the project through training, presentations and representation at meetings. 

· To assist with the setting up and maintaining of local support networks. 

· To assist with the delivery of client support groups where appropriate. 

GENERAL

• Manage a caseload of appropriate to the number of hours worked. 

• Maintain, update and keep accurate and factual case records. 

• Follow procedures and protocols with other services so that the safety of the service user is kept central to any process. 

• Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols. 

• Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS. 

• Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary. 

• To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation. 

OTHER

· Any other duties the  CEO  or  Board of Trustees consider appropriate.

· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.

Person Specification

Essential

Ability to drive  with a clean driving license and access to a vehicle.

Confident  and eloquent speaker and networker.

Ability to write clear and concise reports and case notes.

Experience of Housing issues and supporting adults with Housing queries.

Experience of or the ability to work with challenging individuals or situations.

Experience of supporting clients in any form.

Has an understanding of the issues facing domestic abuse victims.

Experience of working with vulnerable clients.

Experience of multi-agency working.

Experience of and an understanding of Safeguarding practice.

Desirable

Confident presenter.

Ability to write and deliver workshops to groups of adults.

Ability to manage a diverse caseload and manage competing priorities.

Experience of Domestic Abuse  or worked in the domestic abuse field.

Knowledge of working in the third sector.

Ability to manage a crisis situation and remain calm and in control.

The ability to use initiative and be self directed in their work.

The ability to maintain professional boundaries and yet still build a rapport.

Being self motivated and able to generate connections and network locally to further the work of Pathway Project.

The Woodland Trust is looking for a Carbon and Natural Capital Surveyor to focus on identifying, progressing and managing natural capital opportunities across the UK, and deliver carbon projects that meet the Trust’s contractual commitments. 

The Role: 
•    Lead and manage natural capital opportunities, with a primary focus on carbon markets, supporting the Trust’s environmental ambitions.
•    Work closely with land managers to identify and progress carbon opportunities, collaborating with the woodland outreach team.
•    Conduct due diligence on property transactions, ensuring integrity and compliance.
•    Help to develop and maintain strategic partnerships to enhance natural capital opportunities and   secure external support.
•    Support the delivery of the planTREES 2024-27 work programme and other key initiatives related to carbon and woodland enhancement.
•    Oversee budgets, approvals, and internal reporting to ensure projects align with strategic goals.
•    Build strong relationships with landowners, agencies, legal teams, and internal stakeholders to drive land-based carbon solutions.

The Candidate: 
•    You are a qualified Chartered Surveyor (preferably rural practice) with expertise in UK land use policies and natural capital opportunities.
•    You have strong project leadership skills, managing complex, multi-disciplinary initiatives on time and within budget.
•    You are passionate about environmental impact, with proven experience in team leadership and development.
•    You are an excellent communicator and influencer, capable of engaging effectively with internal and external stakeholders.
•    Commercially aware, you are able to balance costs and benefits while delivering strategic goals.
•    Results-driven, proactive in identifying opportunities to advance the Trust’s tree planting and carbon objectives.
•    You will have a UK Driving Licence and the ability to travel frequently across the UK with overnight stays

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

First Stage Interviews will be held via Microsoft Teams on Thursday 8th May. 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team and increase our supporter base across Essex & London. ​

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.​

​Key Responsibilities:​​

• ​
  • Generate income across a range of community fundraising initiatives and events 
  • ​​Steward supporters to help drive the charity’s fundraising activities and growth ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
  • Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

Requirements:​​

• ​
  • At least one year of fundraising experience, with a proven track record in income generation ​Strong experience in supporter stewardship
  • ​Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
  • Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure ​

​If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Job Title: Young Women and Girls Support Worker

Location: Pathway Project Lichfield Office Based

Salary: £ 24,347 Full time equivalent – Actual salary is £19,478

Hours of Work: 30 Hours per week (over 4 or 5 days)

Responsible to : Team Leader – Outreach Team

Responsible for : Delivering domestic abuse services and prevention services to young women and girls aged 13-24 years.

This role is open to women only

The postholder will require a driving licence and access to a vehicle to undertake this role.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.

We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

The postholder will provide outreach services within the community to provide emotional and practical support to young women and girls who have been subject to domestic abuse and sexual abuse or exploitation in order to meet their immediate needs, reduce risk and work towards long term safety and security.

This may also include young women and girls who have been involved in the sex industry or gang involvement. She will inform them of all the sources of help available to them and to facilitate their access to other support services, where it is appropriate.

She will enable access to age appropriate and age effective group work and to support the development of preventative workshops delivered to young women and girls.

MAIN DUTIES

· To provide non-judgemental, one to one emotional and practical support to young women and girls (YW&G) aged 13-25, who have suffered domestic abuse and/or sexual abuse/exploitation.

· To engage YW&G in effective one to one support designed to meet their individual needs.

· To signpost YW&G on to other appropriate agencies and support mechanisms that will help them successfully move forward.

· Complete risk assessments and develop risk management plans to address the risk of harm.

· Undertake safety planning with YW&G to reduce levels of risk.

· Complete needs assessments and individual support plans with the YW&G to ensure their emotional and practical support needs are being met.

· To empower YW&G who have been victims of domestic/sexual abuse/exploitation to take control of their lives and make their own decisions.

· To assist YW&G to access relevant services and agencies within their local area such as housing, counselling, debt, legal advice, health, training, education and support groups.

· To refer service users onto other support services available in Pathway, if appropriate e.g. counselling, legal clinics.

· To work with other services within Pathway Project to deliver the most effective support possible.

· To work in partnership with other agencies and to advocate for YW&G to ensure their needs are being met.

· To advocate on behalf of YW&G, accompanying them to appointments, if appropriate, and ensuring that their wishes and feelings regarding the provision of those services has been taken into account.

· To help develop a programme of group work for YW&G looking at issues such as sexual exploitation, sexting, revenge porn, social media, grooming, healthy relationships and substance misuse.

GENERAL

· Manage an appropriate caseload.

· Maintain, update and keep accurate and factual case records.

· Keep other relevant agencies informed about important changes in YW&G situations, within information sharing protocols.

· Note and feed back to other agencies any consistent difficulties YW&G are having accessing their service, or failures to engage.

· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.

· To work within the policies and procedures of the organisation.

· Develop and maintain effective communication systems with key partners including Police, CPS, court service, social services, education, health, victim’s gateway, witness service, voluntary sector organisations, CAFCASS.

· Participate in team meetings.

· Provide specialist advice to other workers and agencies.

· To participate in networking opportunities.

· To provide monitoring and reports as required.

· To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.

OTHER

· Any other duties the CEO or Board of Trustees consider appropriate.

· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.

Person Specification

Essential

Ability to drive with a clean driving license and access to a vehicle.

Confident and eloquent speaker and networker.

Ability to write clear and concise reports and case notes.

Experience of supporting clients in any form.

Has an understanding of the issues facing YW&G.

Experience of working with vulnerable clients.

Experience of and an understanding of Safeguarding practice.

The ability to use initiative and be self directed in their work .

The ability to maintain professional boundaries and yet still build a rapport.

Being self motivated and able to generate connections and network locally to further the work to prevent violence against

YW&G.

Desirable

Confident presenter and deliverer or group workshops .

Ability to write and deliver workshops that are informative, fun and age appropriate for YW&G. 

Ability to manage a diverse caseload and manage competing priorities.

Experience of Domestic Abuse or worked in the domestic abuse field.

Experience of or the ability to work with challenging individuals or situations 

Experience of multi-agency working.

Knowledge of working in the third sector .

Ability to manage a crisis situation and remain calm and in control.

Dementia Carer Support Service

Location: Birmingham

Salary: £24,901.50 pro rota

Hours: 37.5 hours per week, days to be confirmed (occasional evenings and weekend working outside of the above hours in response to the requirements of the service)

Our client is a dynamic and passionate charity, committed to the people and communities surrounding Birmingham.

The Role

They have a permanent position within Birmingham Team, for a specialist support service for carers of people with dementia in Birmingham

This a local service for family carers, offering a range of services including information and advice, support groups, carers assessments, training and an emergency back-up service.

The job purpose:

• To be a key member of the Carers’ Hub team, by providing specialist information, support and advice to carers of people with dementia. 
• Developing relationships with Carers groups City wide.
• Engaging in the registration and assessment of carers of people with dementia to identify unmet need and improve knowledge, skills and life opportunities around well-being, access to training, education and employment. 
• To be part of a streamlined pathway for carers of people with dementia across health and social care

Key Responsibilities

• To act as first point of contact with the aim of identifying carers of people with dementia and registering new carers by entering personal details onto the electronic database in compliance with confidentiality, data protection and other relevant regulations
• To provide statutory carer assessments to registered carers of people with dementia, following the agreed model of a comprehensive conversational assessment with
• specialist dementia assessment in the home environment or another venue
• To work and develop relationships with carers groups across the City
• To provide ongoing support to carers of people with dementia, linking with other services and groups 
• To offer, provide and undertake home visits where requested
• To attend and offer service at outreach venues
• To support carers of people with dementia through quarterly support groups
• To support carers to access the Neighbourhood Networks Scheme and develop stronger links and referral pathways with GPs and other health stakeholders. 
• To update existing customer information and carry out regular reviews of carers and to update action plans agreed with the carer
• To work closely with partners and initiatives such as PCNs and social prescribing, bereavement and pre-bereavement support, dementia carer support groups, dementia carer navigator service, memory assessment clinics and dementia carer training providers
• To support carers of people with dementia to access assistive technologies
• To handle telephone enquiries and provide the appropriate information using the available resources. Ensuring that the carers’ needs are identified and met, by giving

Skills and Qualifications

• Skills, knowledge and experience in advice provision to carers and a relevant qualification in dementia care
• Detailed knowledge of wellbeing issues, benefits and services affecting carers of people with dementia 
• A good understanding of the needs and requirements of carers
• Ability to maintain substantial, detailed information systems including case file management
• Good skills with information systems include advice and information database systems.
• Ability to relate to, communicate and empathise with people from all different kinds of backgrounds and cultures
• Excellent understanding of team working relating to both inside and outside the organisation
• Excellent Customer Service skills with the ability to be completely patient and understanding

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

This is a new role within the communications and engagement team, with responsibility for helping our members to campaign and secure improvements to regional transport accessibility. The role is part of our work to achieve justice in society, where disabled people’s voices are amplified, and our message is heard and acted upon.

You will work across the north of England, mirroring the regions covered by the Sub-national Transport Body ‘Transport for the North’. You must live in this region to apply and undertake this position.

You will collaborate with Transport for All members, disabled people’s organisations, and civil society organisations, bringing disabled people together to share our views on accessible transport and make change. Where campaigning is already taking place, you will work alongside it, offering resources and practical support as desired.

You will need to stay abreast of transport developments in your region, and work closely with other teams to share your insights. This will ensure local disabled people’s experiences guide the national agenda.

Key responsibilities

1. Planning and development (10% of time)

· Plan regular activity across your region, considering staffing, budget, and wider organisational requirements

· Help to develop and deliver Transport for All’s membership offering, community building and local campaign support

· Keep Transport for All’s CRM and records up to date

· In partnership with your manager, create systems to monitor objectives against funding and organisational targets and prepare reports to evidence progress against these

2. Communication and community building (50% of time)

· Build relationships with local members, campaigners, disabled people’s organisations, groups and forums

· Represent Transport for All at meetings and events, including giving presentations on our work

· Organise and deliver regular member meetings online and offline, providing space for people to connect, share transport accessibility news and plan and progress campaigns

· Contribute and commission member content for the member newsletter, website, and social media

· Speak to the media and develop and grow a network of local members willing to train as spokespeople for meetings and media interviews

· Promote and grow a diverse membership in your region

· Ensure members can take part in paid opportunities via the training, research and consultancy team

3. Policy influencing and campaigning (30% of time)

· Maintain awareness of the policy agenda for your area

· Keep abreast of transport issues local members are experiencing

· Act as a conduit between members, the Insight and Advice team, and the Policy, Public Affairs and Campaigns team

· Work collaboratively with the Policy, Public Affairs and Campaigns team to form and maintain relationships with key regional stakeholders

· Coordinate responses to regional transport consultations in line with Transport for All positions, coordinating contributions from members, and giving guidance to members who wish to respond individually.

· Bring together and support members and campaign groups to influence local policy through local or national Transport for All campaigns. This could mean you will:

o Support members with campaign planning

o Provide practical support eg booking venues and access support for meetings, coordinating emails to local members

o Give guidance on technical aspects of transport policy

o Attend meetings with decision makers alongside campaigners, and representatives from the Policy, Public Affairs and Campaigns team

o Publicise campaigns in local media

o Document campaigners’ experiences for others to learn from eg via website pieces or commissioned blogs

· Contribute to Transport for All’s understanding of overarching issues and contribute to national campaign planning.

4. Insight (10% of time)

· Share information about the Transport for All advice-line with members and the disabled community in your region

· Give updates on regional transport changes to the Insight and Advice team to support accurate advice giving and regional casework

5. General (at all times)

· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed

· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager

· Line manage and supervise members, contractors and staff as required

· Work within the Social Model of Disability

· Work in adherence to Transport for All’s values and staff policies

· Maintain confidentiality

· Attend staff meetings as needed

Skills

We’re looking for someone who:

1. Understands transport accessibility barriers for disabled people, this may be from personal experience

2. Lives in, and has knowledge of, the Transport for the North region, including political and/or transport structures

3. Is confident representing an organisation and building and managing external relationships

4. Has experience of working collaboratively to mobilise campaigners, including running meetings or events

5. Has a track record of securing change through campaigns, activism, public affairs or political influencing

6. Has versatile written and verbal communication skills, including listening skills

7. Can demonstrate excellent teamworking skills with the ability to work flexibly and collaboratively across a remote organisation

8. Is committed to, and understands, the social model of disability, and disability justice

We particularly welcome applications from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.

Why choose us?

Transport for All is a disabled people’s organisation. Almost all of our team and trustees have lived experience of impairment or chronic illness.

We’re committed to understanding and respecting each other's access requirements. Accessibility is embedded in our systems and ways of working, and wellbeing is our focus.

Who We Are:

Forget everything you think you know about employment services. We do things differently — really differently. We’re a bold, award-winning organisation that’s flipping the script when it comes to helping people with convictions rebuild their lives.

Here’s how:

1. We train prisoners as Recruitment Consultants. Yep, real skills, real opportunities. You will be there manager.
2. We bring employers inside prisons to meet, interview, and sometimes hire talent on the spot.
3. We work closely in the community, breaking down barriers and helping people find meaningful employment after release.

The Role:

As a Community Employment Consultant, you’ll be the crucial bridge between prisons, employers, and the community. You’ll champion our candidates, support the senior team, and work closely with our inspiring peer-led team behind bars.

What You'll Be Doing:

✨ Build strong, collaborative relationships with prison staff.
✨ Work alongside the Head of Inside Job to organise buzzing monthly interview days.
✨ Connect with local and national employers, selling them on the incredible potential of our candidates.
✨ Craft creative strategies to engage employers who want to make a difference.
✨ Build vital relationships with Probation, DWP, Local Authorities, and third-sector heroes.
✨ Keep everything ticking over using our snazzy custom CRM portal.
✨ Provide hands-on, compassionate case management to individuals in the community, helping them overcome hurdles and land jobs.

Who You Are:

We’re not big on box-ticking, but here’s the sort of person who thrives in this role:

�� Comfortable and confident working in Prisons and Young Offender Institutions (you’ll need to pass vetting, of course!)
�� Empathetic, non-judgemental, and a brilliant listener
�� Aware of the barriers facing people with convictions, and ready to help smash them
�� Curious about the world of work, local industries, and employment trends
�� A natural relationship-builder who can talk to anyone — from CEOs to candidates
�� Organised, IT-savvy (MS Office etc.), and able to keep good records
�� Strong writer – whether it’s CVs, disclosure letters, or impactful emails

Bonus points if you’ve got recruitment or case management experience .
Even bigger bonus points if you’ve got lived experience of the criminal justice system — we value it highly.

Ideally you will need to drive for the role as our prisons are located on the outskirts of Birmingham and you will need to visit it once a week. The office is located in the city centre. 

Why Join Us?

This isn’t just another job. It’s an opportunity to be part of something genuinely groundbreaking. It’s a cliché but we mean it.

Our team is proudly diverse. Many of us — including our amazing Community Consultants — have lived through the criminal justice system. Your background and story matter to us.

You’ll get:

✔️ A salary that recognises your skills (£30-35K)
✔️ Real impact: you’ll change lives every day
✔️ Supportive, inspiring colleagues who care about what they do
✔️ Flexibility: Interviews can be online or face-to-face
✔️ A warm, welcoming team coffee catch-up to cap off the 

Children's Worker 

Salary: £26,737 - £30,389 per annum 

Location: South Derbyshire 

Hours: 37 

Closing Date: 1st May 2025 

The Vacancy 

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants 

Do you have demonstrable experience of working with children and young people who have experienced domestic abuse or trauma? 

Have you got a Level 3 qualification in Childhood Studies, Youth Work or similar? 

If yes they want to hear from you! 

Our client has an exciting opportunity for you to broaden your current skills, knowledge and experience as a Children’s Worker at their Derbyshire Project, which is a part of the wider group in the South Derbyshire and Amber Valley areas. 

Project Information 
 

They provide refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. Their services include: 

• Refuge (including both communal refuge and dispersed (Individual safe accommodation) which is offered to both women and men (dispersed only) with or without children who are fleeing domestic abuse. 

• Community based outreach support working with women and men living in the local community who are living with the impact of domestic abuse. 

• Specialist support for children who are of have experienced domestic abuse (both refuge and community based support are available). 
  

The Role 

No two days will be the same, so if you like variety this may be the ideal role for you! 

As a Children’s worker, you will provide structured support to children, young people and their families who have experienced domestic abuse. You will be confident liaising with stakeholders eg. schools, social care. You will also be responsible for completing a healthy relationship programme of work, Safety Planning, and Signposting children and families to appropriate support. 

You will be able to demonstrate working knowledge of safeguarding procedures for adults, children and responsibilities, in relation to information sharing including multi-agency working. In addition, you will be expected to effectively communicate sensitive and complex issues with a range of people and have the ability to manage your own case-load. 

Requirements 

You will recognise the impact domestic abuse can have on children, young people and their families, also have an understanding of risk assessing. In addition, the ideal candidates will: 

• Be friendly, approachable, and flexible. 

• Have great communication skills 

• Relevant numeracy and literacy qualification and knowledge of basic IT skills (e.g. Microsoft Office packages) 

• Hard-working and a team player 

• Experience in Domestic Abuse preferred, but not essential. 

• Due to the nature of the role it is essential that you hold a full valid driving license with unrestricted access to a vehicle and business insurance. 

Check out the Role Profile document to find out more! 

Why work with them? 

For all the care you give, their benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits. 

Did you know they were officially ranked as one of the UK’s best places to work? This year, they were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK. Take a look at their working life, benefits, and values, to see why 77% of their colleagues say it is a great place to work. 

As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Please note, they may close the advert before the closing date if they receive sufficient interest. 

All successful candidates will be required to take a work-related test prior to the interview. 

Please note that they are not currently offering visa sponsorship. 

We're seeking an experienced and inspirational leader to Chair our Independent Advisory Group (IAG) whose role is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. As Chair, you'll provide independent strategic guidance, critical insights, and expert advice to shape Travalyst’s initiatives and impact. This role requires a commitment of approximately 1-2 days per month over an initial two-year term (with the possibility of renewal).

Your Impact

• Set the IAG’s agenda and priorities, in close collaboration with the Travalyst CEO and Board Chair.

• Chair a minimum of six virtual meetings per year, bringing all IAG Members together to share learning and provide strategic business updates; ensuring that divergent opinions are heard and respected, and that the group forms a collective view when needed.

• Ensure that the IAG’s advice is timely, relevant, and delivered appropriately to the Board and/or Secretariat.

• Attending Travalyst Board meetings to give updates on IAG activities, performance and learnings (likely 1-2 per year).

• Attending Travalyst’s Annual Convening (likely 2 days per year, usually in Europe).

• Regular strategy and operations meetings with the Secretariat and Travalyst COO.

• Regular status meetings and 1:1 check-ins with IAG Members.

• Regular status meetings with the Travalyst Secretariat.

• Ad hoc meetings, calls, reading/ document reviews, and email exchanges.

• Be accountable for the performance of the IAG.

• Champion Travalyst’s work externally.

About the IAG

Our IAG is comprised of a global group of some of the world’s leading travel and sustainability experts. The role of the IAG is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. Its primary remit is the expert review of Travalyst’s product roadmaps, including impact evaluation. In addition, the IAG’s proactive advice is invited on any topic, including Travalyst’s strategy and theory of change.

The IAG currently has six members, appointed as a core group of experts with a systemic view of travel and tourism. We expect this group to grow to 8-10 members during 2025/6, to fill specific gaps in expertise. IAG Members are appointed by the Secretariat, in consultation with the IAG Chair.

Where needed, the IAG may form a task group (including external subject matter experts) with a clear, time-bound remit. External subject matter experts are appointed by the Secretariat, in consultation with the IAG Chair.

The IAG sets its agenda and priorities through close collaboration between the IAG Chair, Travalyst CEO, and Travalyst Board Chair. It is accountable to its Terms of Reference, which are approved by the Board.

Who you are

You are a visionary leader passionate about sustainability and global travel transformation.

You bring:

• Exceptional people and leadership skills, with a talent for managing nuanced discussion, driving consensus, and building trust.

• Strategic business acumen and proven experience guiding high-impact advisory groups.

• Strong understanding of the travel and tourism space is preferable, to inform robust decisions on complex and nuanced topics.

• A neutral stance with no current ties or conflicts with our coalition partners.

• Strong credibility and network within sustainability, travel, or related sectors.

• Commitment to fostering collaborative, inclusive discussions and outcomes.

• An affinity for the vision and mission of Travalyst, and an appetite to navigate the tensions inherent in driving system change and bringing stakeholders on the journey.

• Proficiency in English language and able to chair in English.

• Ability to attend meetings during EU-compatible business hours.

Ideally, you have one or more of the following:

• Strong chairing experience, particularly of groups with divergent and nuanced opinions.

• Existing profile and credibility with sustainability stakeholders, in line with the ambition and future scale of Travalyst.

• Good knowledge of, and networks across the global travel and tourism industry, or sustainability data technology, or similar industry.

• Good knowledge of research methods, and the ability to discern robust arguments made from research.

Support available to you as IAG Chair

Operational support from the Secretariat will include:

• Ensuring the smooth operational running of the IAG to deliver its agenda, priorities and roadmap.

• Preparing, supporting and debriefing IAG meetings, and managing records of key advice and decisions.

• Leading recruitment and onboarding of new IAG Members and/or subject matter experts.

• Monitoring IAG governance processes and performance, and making recommendations for improving processes.

Honorarium

The IAG Chair will be offered an annual honorarium, in recognition of the critical role played by the IAG and the time commitment required for full participation and leadership.

Additionally, pre-approved reasonable out-of-pocket expenses can be reimbursed, where required.

Equalities

Travalyst promotes a diverse and inclusive working environment. We welcome applications from everyone with suitable skills and experience, and we will make reasonable adjustments where necessary to enable people with particular needs or requirements to work with us. Please add any recruitment adjustment requests to your application, as well as notifying our team of your pronouns. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We want everyone who works with us to feel respected, valued and able to contribute at the highest level.

Join Us

This role offers a unique opportunity to contribute to a meaningful cause while providing strategic leadership and critical insights. If you have the expertise, passion, and 1-2 days per month to dedicate, we invite you to seize this opportunity to shape the future of travel sustainability. Help us make travel a lasting force for good.

Stories Officer
Remote working
£25,000 - £28,000 pa plus excellent benefits
35 hours per week (or 21 hours per week if job share)
Permanent, full-time or part-time job share

Should you have any questions regarding the role requirements or your application then please visit our website via the application button where contact details can be obtained.

We are pleased to offer this role as either full-time or a part-time job share. The job share role will be split as follows:

Job Share A: Monday, Tuesday, and Wednesday

Job Share B: Wednesday, Thursday, and Friday

Does that sound like a good fit? If so, we can’t wait to hear from you…

The Stories Officer sits in the Marketing and Communications team and will focus on:

· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.

· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

As Stories Officer, you will:

· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.

· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

· Manage multiple internal and external storyteller requests.

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus. You will have excellent writing skills, with experience in journalism, PR, or a similar field, and have a strong ability to craft compelling narratives that engage and inspire.

Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories. Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.

If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 27 April 2025.
Interviews: 7 May 2025.