Operation Officer Jobs
We are seeking a proactive, problem-solving, strategic thinking Executive Assistant to the CEO to offer high-level assistance to the CEO.
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Purpose of the role
As the Executive Assistant to the CEO, you will hold a pivotal position within our team, providing essential support to the CEO. Your primary purpose is to offer high-level strategic assistance, allowing our senior leaders to concentrate fully on steering the organisation towards its mission and vision. In this role, you will embody proactive problem-solving, strategic thinking, and effective communication. Beyond this, your responsibilities will extend to taking meticulous meeting notes and actively contributing to streamlined operations, fostering strategic thinking, and advancing our mission to address systemic issues impacting Black communities' mental health and well-being.
Additionally, you will play a vital role in supporting strategic research where applicable, facilitating project management, and promoting effective stakeholder communication. Your responsibilities will encompass maintaining organised data and documents, including the development and maintenance of action logs, and aiding in developing presentations and materials for internal and external use. As the bridge between leadership and operational aspects, your adaptability, attention to detail, and practical communication skills will ensure the seamless execution of our mission. Your active involvement will be instrumental in the success of Black Thrive as we work diligently to reduce mental health disparities within Black communities and drive lasting change.
The ideal candidate will be self-reliant, exhibit advanced problem-solving abilities, and excel in a dynamic and rapidly changing environment.
Duties and responsibilities
1. Actively support the CEO with day-to-day administrative support including proactive diary management, assembling and preparing papers required by the CEO to attend meetings, prepare reports, or reply to requests for information.
2. Co-ordinate and organise meetings including board of directors' meetings, conferences, both in person and virtually. Prepare meeting agendas, minute taking and maintaining action logs.
3. Actively collaborate with the CEO and senior leadership to create engaging presentations and materials for internal and external meetings, ensuring content is well-structured and visually appealing.
4. Actively organise and maintain critical data, documents, and records, implementing a structured filing system for easy access and retrieval.
5. Researches, prioritises, and follows up on incoming issues and concerns addressed to the CEO including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response.
6. Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated.
7. Actively coordinate tasks and monitor progress for critical projects and initiatives, ensuring effective communication among team members and stakeholders.
8. Engage actively with key stakeholders, including partners, donors, and community members, to foster positive relationships and facilitate communication.
9. Support the CEO with preparation of a monthly CEO’s message and contributions to newsletters.
10. Liaise with Comms team to ensure and maintain a level of social media presence.
11. Actively participate in budget tracking, financial report preparation, and documentation for grant applications to support the Finance Officer.
12. Actively develop and maintain systems to streamline operational processes while ensuring compliance with organisational policies and procedures.
13. These active duties and responsibilities underscore the role's dynamic involvement in supporting the CEO while actively contributing to Black Thrive's mission to address mental health disparities within Black communities.
Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.
Company Benefits
- Flexible working
- Up to 34 days annual leave inclusive of Bank holidays
- Pension scheme
- Employee Assistance Program
PERSON SPECIFICATION
Qualifications and Experience
1. The equivalent of a bachelor’s degree in a relevant field such as business administration, public administration, or a related discipline (Essential)
2.A minimum of 2 years’ experience in an Administrative / Executive Assistant role in an organisation dealing with multiple and/or complex programmes and partnerships (Essential)
3.A minimum of 2 years’ experience supporting senior executives or leaders in an organisation dealing with multiple and/or complex programmes and partnerships. (Essential)
4.Ability to review and synthesise complex reports and research findings to inform strategic decision-making. (Essential)
5.Experience in stakeholder engagement, relationship management, and facilitation of effective communication with various stakeholders. (Desirable)
6. Experience working in/with the not for profit or charitable sector (Desirable)
Ability, skills, knowledge
7. Exceptional organisational skills to manage multiple tasks, meet deadlines and maintain a well-structured filing system for documents and records (Essential)
8. Excellent written and verbal communication skills, with the ability to represent senior leadership professionally and succinctly (Essential)
9. Proficiency in coordinating activities, monitoring progress, and ensuring effective communication among team members and stakeholder (Essential)
10. Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. (Essential)
11. Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. (Essential)
12. Excellent attention to detail, ability to multitask and to manage a heavy workload and competing priorities. (Essential)
13. Ability to proactively identify challenges and develop innovative solutions while maintaining a strong attention to detail. (Desirable)
14. Comfortable working in a rapidly evolving environment, with the ability to handle changing priorities and navigate complex challenges (Desirable)
15. Familiarity with financial processes, including budget tracking and financial report preparation. (Desirable)
16. Ability to work at speed through ambiguity and uncertainty and remain calm under pressure. (Desirable)
17. Ability to remain enthusiastic, optimistic, and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision. (Desirable)
A Basic Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Please submit a CV of Maximum 3 pages and a cover letter outlining how your experience fits with the job requirements and person specification for this role.
Applications without a covering letter will not be considered.
Work setting: Hybrid with an average of 2 office days per week dependent on meetings
Salary: £36,967 to £39,608
Contract: Permanent, Full-time (35 hours per week)
Location: London
Are you an experienced Executive Assistant who is used to providing confidential, efficient and adaptable support to senior leaders? Do you thrive in a dynamic environment where your contributions directly impact the success of the organisation?
TPP are recruiting an Executive Assistant on behalf of our client, a charity focused on providing support to young people facing health issues.
The Role
As an Executive Assistant, you will support the Chief Executive and Chief Operating Officer, ensuring they are effectively connected with the wider organisation and external stakeholders. You will provide confidential, efficient, and adaptable support, working alongside a dedicated PA team to ensure seamless governance and decision-making processes.
Main responsibilities
- Serve as the first point of contact for the Chief Executive and Chief Operating Officer.
- Maintain the highest level of confidentiality and adherence to internal policies.
- Manage calendars and schedules, prioritising requests and appointments.
- Organise and support meetings, including preparing agendas and briefing materials.
- Assist with the production of Board packs and liaise with Board members.
- Coordinate travel arrangements and manage correspondence.
- Screen calls and enquiries, addressing them as appropriate.
- Conduct research and follow up on action items, ensuring timely completion.
- Produce documents, reports, and presentations as needed.
- Attend select meetings, take notes, and ensure follow-up on actions.
- Handle HR and Finance administrative tasks, including budget tracking and expense management.
- Collaborate with the business support team, providing cover during absences and peak times.
Essential requirements:
- Excellent interpersonal and communication skills.
- Experience as an Executive Assistant at a senior level.
- Strong organisational skills, including diary and travel management.
- Proficiency in Microsoft Office and virtual meeting technology.
- Eye for detail and a commitment to confidentiality and GDPR compliance.
- Initiative to anticipate problems and provide effective solutions.
- Ability to work flexibly and professionally.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! Deadline for applications is 5pm on Friday 2nd August.
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Contract type: Permanent
Hours per week: 22.5 hours pw, between Mon-Friday, office based with potential for home working
Salary: £25,152 to £30,143 FTE depending on experience
Reporting to: Head of Finance
Would you like to be part of an innovative, friendly and dynamic team committed to making a difference by supporting people affected by domestic and sexual abuse? Yellow Door is seeking a motivated Finance Officer who shares our values and our vision for a world where adults, families, young people and children can live without experiencing domestic and sexual abuse and the resulting devastating impacts.
With an amazing team of around 100 employees and volunteers, Yellow Door is an amazing charity that changes lives for the better by working together to prevent and respond to domestic abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 service users to provide crucial support, advice and information.
Our Finance Officer role is a vital part of our valued team. The finance function is integral to the effective operation of the organisation. Managed well it enables us to assess our financial stability and understand our capacity for growth and long-term success.
Key Responsibilities for the role:
- Managing accounts receivable/payable
- Reconcile bank accounts regularly including a final month end reconciliation for monthly reporting
- Process monthly payroll, manage NEST and HMRC
- Monthly reconciliations for all balance sheet accounts
- Answer queries from other departments about financial information
- Assist in the production of monthly management accounts, annual budget and statutory reporting
- Monitor the finance mailbox
This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority. Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.
If you think you might be the right fit but would like to know more, we’d love to hear from you.
Apply now to view the full role description!
Closing date: 31-07-2024
REF-215 236
The Jack Petchey Foundation, a grant-making foundation dedicated to inspiring and motivating young people across London and Essex through exciting projects and programmes, is seeking a Partnerships Officer to join their team in London
The Role
This dynamic role involves working closely with the Partnerships Manager to manage relationships and programme support for grantees and partner organisations, as well as deliver the annual Jack Petchey Internship Programme.
The Partnerships Officer will oversee a portfolio of partnership grants, support the delivery of annual internship grants, and manage intern development programmes. They will maintain positive and supportive relationships with grant partners and serve as the primary contact for interns and their host organisations.
Key responsibilities include grant assessments and management, handling stakeholder enquiries, maintaining established relationships, arranging events and ensuring the smooth operation of programmes.
The Person
The ideal candidate will be an efficient and highly organised team player with exceptional programme/project management skills, grant-making experience, and strong communication and relationship management abilities. A passion for the Foundation's mission is essential.
The successful candidate will have a proven track record of developing and maintaining long-term relationships and, ideally, experience with grant-making and funded programmes in settings focused on youth or community development. An understanding of creating positive change and inspiring outcomes is crucial.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are currently looking for a Events Officer to join us at The Duke of Edinburgh's International Award Foundation.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Events Officer will be joining a small, supportive and collaborative team in which being a team player is vital. This is a busy role with many conflicting demands and tight deadlines, but the ideal candidate will be ready to thrive in this exciting environment. Experience of working on databases and/or organising complex travel itineraries will be key to this role, along with excellent communication and relationship-building skills.
Key Responsibilities
- In collaboration with the Events team, work towards the successful delivery of a calendar of events, taking ownership and accountability of any assigned events.
- Manage online platforms for UK and overseas conferences and events, including data entry, reporting and site maintenance.
- Manage event registrations and attendee bookings for events, including accommodation, travel, visas and catering.
- Support with the management of finances for assigned events, negotiating best rates with suppliers, placing orders and processing invoices.
- Attend fundraising and stewardship events throughout the year to support as needed with guest registration, catering, production and travel arrangements.
- Lead on selected events and work effectively with colleagues on project groups to deliver successful events.
- Prepare event briefs and marketing materials.
- Oversee the team’s administrative duties such as managing the mailbox and setting up Salesforce campaigns.
- Support with the reporting and evaluation of events.
- Undertake any other duties as may reasonably be required for the successful delivery of the Foundation’s strategy.
Please see the recruitment pack for more information on key responsibilities for the role.
The closing date for applications is 31 July 2024 at 12.00 EST. Please submit your CV and cover letter by this date. Interviews will take place shortly after, and we are looking for the successful candidate to start as soon as possible.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Growing Hope Senior Finance Officer
Location: Hybrid working (2-3 days office based in King’s Cross Mon, Thurs and possibly Fri)
Hours: 37.5 (full time)
Salary: £34,200 - £37,200PA (including London weighting, specialist officer role).
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up our fourth and fifth clinics in Gateshead and Redbridge. We worked with over 500 children, young people, parents, carers and siblings in 2023. As a national charity Growing Hope has trained over 1,000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
We are seeking an experienced and enthusiastic finance professional with great attention to detail, strong analytical skills and an ability to work in a fast pace environment. The role will report to the Director of Operations and will involve running book keeping, reporting and banking functions as well as overseeing payroll. This role supports the national Growing Hope charity and each of the local charities’ (clinics) accounting for around £1 million collectively each year. You will be joining a small and dedicated national team of eleven.
Job Purpose
Growing Hope requires an experienced finance professional (with part qualifications) who will be responsible for the delivery of internal financial management systems and controls, and for maintaining accurate financial management records, including managing the process of producing annual accounts. This role covers both the national charity and the local Growing Hope charities which are growing across the UK. The national charity raises around £600,000 per year and the local charities around £50,000-£100,000. The Senior Finance Officer will support the charities with day to day book keeping, raising invoices, paying expenses, scheduling payroll payments and running management reports and accounts. This job role also involves advising on budgets for fundraising project proposals and working closely with the supporter engagement team. This individual will be able to communicate effectively with all the relevant parties including the national Growing Hope team, the local Clinic Managers, and local finance trustees who have overall governance of each charity’s finances.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow.
Book keeping & Finance processes
- Processing of accounts using Quickbooks for each Growing Hope charity in a timely manner (currently 6 small charities)
- Paying expenses and invoices as and when these are approved.
- Liaising with payroll provider and scheduling salary payments for all staff each month.
- Invoicing local Growing Hope charities each month for book keeping, payroll and quickbooks.
- Running gift aid claims and supporting volunteers to run this across the Growing Hope charities.
- Liaising with local clinics and churches to agree payment schedules and giving for each financial year.
- Participate actively in prayer and worship times as part of the team. This includes praying, coaching and supporting Clinic Managers to understand their budgets and financial processes.
Fundraising
- Contributing to the fundraising strategy and development of budgets for fundraising projects.
- Contributing to the wider teams fundraising efforts through networking, and involvement in fundraising and community events.
Reporting
- Updating monthly forecast vs. budget spreadsheets for each local charity and the national charity.
- Leading monthly budget reporting meetings for Senior Leadership Team and Chair of Trustees, using analytical skills to highlight patterns or potential risks or problems arising.
- Create annual reports in partnership with the Clinic Managers and Finance trustee for each local charity and ensure these are independently examined by recruiting and liaising with volunteer accountants.
Payroll
- Liaising with the payroll provider to run payroll for all staff across the Growing Hope charities each month.
- Setting up and running pension payments each month.
- Paying NI payments each month.
General administration
- Set up bank accounts and signatories for local Growing Hope charities, support the local trustees with ensuring all financial processes are set up and working (e.g. bank account, Stripe, Quickbooks, payroll, pensions, HMRC)
- Sending letters and emails as required.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- ATT certifications (or equivalent)
- At least three years experience as a finance professional
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office, particularly Word and Excel
- Excellent communication and interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent knowledge of financial management and budgets
- Strong ability to manage multiple priorities and tasks in a fast paced environment
DESIRABLE
- Excellent knowledge of QuickBooks
- Accounting qualification
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working inthe charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
We're seeking a skilled and dedicated Maintenance Contracts Officer to join our team in Kings Cross. Working across almost all London Boroughs, we strive to provide a warm, safe home, from which our residents can begin their recovery, and our Maintenance Contract Officer plays a vital role in managing our contracted services effectively to enable this. This is a great opportunity for someone who is resourceful, interpersonal and a strong team player.
About the role:
As a Maintenance Contracts Officer, you will be responsible for ensuring our contracted suppliers provide high quality, reliable services to our supported housing schemes, to ensure clients have safe, good quality accommodation they can call home.
In your role, you will lead on tender and procurement processes to secure contracts with suppliers that deliver reliable, cost-effective, and high-quality services. You will be responsible for ensuring all contracted suppliers hold relevant qualifications, health and safety and, insurance requirements at the point of tender and throughout the contract period.
You will work within the portfolio of wider maintenance team, and work closely with colleagues from across our supported housing teams regarding queries and provision of contracted services.
About you:
- You’ll bring experience of contract administration and monitoring the performance of contracted suppliers, with the ability to implement and manage supplier performance improvement plans.
- Your toolkit includes an understanding of customer needs, and how to manage expectations to deliver a professional service, including recognising and managing dissatisfaction.
- You have strong negotiation skills, actively listening and effectively adapt to meet the needs of all stakeholders.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service.
- You are self-motivated and understand the impact of your work and follow through.
- You can handle multiple tasks and projects simultaneously and prioritise and schedule tasks to meet deadlines and goals.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This role is more than a job, it’s about making a safe home for people who have experienced homelessness, we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.
Apply now to become a pivotal part of the Single Homeless Project’s Maintenance Team.
Important Info:
Closing Date: 28th July at midnight
Interview Date: 6th August at 245 Gray’s Inn Road, WC1X 8QY
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Head of Finance you will be integral to the smooth and efficient running of our charity and trading company through the oversight of effective administrative systems and processes. You will be the initial point of contact for a range of external enquiries to the organisation, to oversee the effective running of administrative systems and processes and to execute the day-to-day financial tasks of the organisation.
You will work closely with our small team and support their endeavours by providing accurate information, provide practical support, be the driver of the flow of information through the team and ensure our financial procedures are followed.
To support the delivery of our Antarctic operations by providing logistical, practical, and administrative support. As a key part of both the Operations and Heritage teams, you will help us plan and deliver a successful, safe, and sustainable seasonal Antarctic operation at Port Lockroy and field seasons across all of our sites in Antarctica. You will also work to support the strategic growth of the Conservation Programme by contributing to UK-based planning.
This role supports the whole of our small team offering a broad variety of involvement for the individual. We're looking for somebody that is very organised, efficient and capable of simultaneously managing multiple priorities across different departments. They will have strong administrative and numeracy skills, excellent communication and a flexible, hands-on attitude to any task. Most importantly, we need an excellent team player with a positive, enthusiastic approach.
The client requests no contact from agencies or media sales.
Administration Officer
We’re looking for a highly motivated and skilled Administration Officer who will be expected to perform high level administrative duties with autonomy.
Position: Administration Officer
Location: Leatherhead
Hours: 37 hours a week, Monday to Friday
Salary: £29,000 per annum
Contract: Permanent
Benefits: Pension, Employee Assistance Programme
Closing date: 7th August 2024. Interviews are being scheduled as people apply, so apply early to avoid disappointment. We reserve the right to close this role early if a suitable candidate is found.
The Role
The role requires multitasking and problem solving across a range of responsibilities, including overseeing data bases, managing service contracts, setting up and reviewing our admin processes, completing data reports, supporting the senior management team, event planning and delivery.
Attention to detail and confidentiality are paramount as you will be dealing with sensitive information.
Responsibilities include:
- Extract accurate information from databases, write reports and complete monitoring forms
- Manage office service contracts and monitor staff equipment
- Co-plan, organise and deliver our AGM and other events
- Ensure health and safety checks are carried out and oversee with the management of the office environment
- Manage client surveys
- Oversee data deletion in line with our GDPR policies
- Set up new administration processes and review/change existing processes when needed
- Support the senior management team with their administration and diary planning
- Take accurate minutes of meetings and distribute appropriately
- Cover the work of admin/reception colleagues when required
About You
Qualifications and experience
- Experience in a high-level administration position, with proven experience of being able to multitask effectively and having attention to detail and accuracy in this position
- Proven experience of setting up new administrative processes
- Proficient in Microsoft Word, use of email, Outlook, Excel and Powerpoint
- Ability to enter and manipulate data accurately on a database for monitoring and reports
- Have excellent written, verbal and interpersonal skills, and be able to communicate well with people at all levels
- Be able to deal with issues effectively and find solutions to problems using own initiative
- Be flexible and adaptable to changing projects and systems
- Be highly organised and manage time efficiently
- Have attention to detail especially when under pressure
- Be able to prioritise tasks
- Work well within a team, as well as independently
- Understand confidentiality, consent, and GDPR
- Have good work ethic.
All successful candidates will be required to undertake enhanced Disclosure and Barring Service (DBS) checks as well as reference checks before being officially offered the post. Please note that a criminal record is not an automatic exclusion and will be judged on a case-by-case basis.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Admin, Administration, Administrator, Admin Assistant, Administration Assistant, Clerical Assistant, Database Officer, Database Administrator, Data Admin, Admin Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Home/South Wales-based with frequent travel to projects in Cardiff, Newport and Swansea
Contract: Absence cover fixed term for 6 months, or to the return of the substantive postholder
Working effectively with volunteers is an important part of our Project Support Officer roles. You will support the Area Manager and Regional Manager with volunteer recruitment, volunteer administration and volunteer retention, and giving our volunteers a fantastic experience. You will also be involved in guest outreach, and giving extra support to our Wales projects as and when required, to aid development and growth within the region.
Each of our Projects is run by volunteer Project Leaders and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteer Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, which would include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role. You’ll need to live within easy reach of our Wales projects in Cardiff, Newport and Swansea.
Benefits: We offer 26.5 days holiday plus bank holidays (pro-rata for part-time), and additional holiday for length of service. Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 7th August.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Finance Systems Officer
The Vacancy
As part of the wider Connexional Team, the finance team seek to continually review and provide budget holders with management and analytical reports that help them to understand the financial consequences of their strategies and decisions. We use a number of finance applications to process and analyse financial data and produce reports that help our stakeholders make informed decisions. The Methodist Church has embarked on a transformational journey, and with a strong focus on technology-driven solutions, we are committed to enhancing efficiency, productivity, and colleague satisfaction.
We are currently seeking a talented Systems Support Officer to join our dynamic team, working with IT, Finance and also non-finance colleagues.
As a Systems Support Officer, you will work with and support our Finance Systems Analyst, the finance team and other colleagues within the Connexional team in administering our finance systems, developing financial reports, troubleshooting and supporting colleagues in finding systems solutions. You will work collaboratively to analyse data, provide training to users and make suggestions that will improve operational efficiency.
You will work with both internal and external stakeholders to ensure the provision of accurate and timely reports and be able to analyse the data produced in a meaningful way.
There will also be the opportunity to work on new projects and initiatives to support information and user experience across the Connexional Team.
If you are a highly motivated and organised Finance System professional with a passion for delivering exceptional results, we want to hear from you!
About You
- Proven ability in a similar role, preferably supporting and working with multiple finance applications in a medium to large organisations.
- Experience in administering and maintaining financial systems and financial reporting platforms.
- Strong analytical and problem-solving skills.
- Understanding of and experience with Microsoft Power Platform (Power Query/Power BI).
- Able to manage multiple projects and priorities.
- Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
- Have passion to continuous professional development in finance systems applications.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 28 July 2024
Interview Date: 5 August 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
The Digital Content Officer will be a key member of the Communications team as we expand our digital mobilisation work. It’s a great time to join time to join the team, as we look to further embed our new digital mobilisation strategy and build momentum on the recent success we’ve achieved online. In particular, this role will help support the team as we expand our digital mobilisation programme and respond to emergencies around the world. This will be a fast-paced and rewarding role that will drive forward our weekly email schedule and supercharge our website content.
Working with the Communications, Public Engagement and Operations teams, you’ll plan and produce brilliant weekly emails and website content that inspire new and existing supporters to take action, such as signing petitions, making a financial gift or simply signing up to hear more about our work.This role is needed because we want to mobilise even more people behind our aims as a charity. We need more people in the UK to care about global hunger, and feel like – together – we can do something about it.
For more detailed information on the roles, please download the attached pdf Job descriptions.
Closing Date: 30-Jul-2024 23:30 Interview Date: w/c 5th August 2024
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
For further information on pay and employee benefits please visit our careers page on our website
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Visitor Experience and Engagement Officer
Reference: JUL20241673
Location: RSPB Minsmere, IP17
Salary: £24,890.00 - £26,720.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week.
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
We're looking for a creative Visitor Experience and Engagement Officer who can connect people with nature. Working at Minsmere, you'll provide fascinating visitor experiences, drawing people in through new, quality events.
Minsmere is the RSPB’s flagship reserve on the Suffolk coast, giving visitors incredible wildlife spectacles.
You will develop our visitor offer, ensuring high quality experiences. You will be a good communicator, experienced at delivering events and engaging with new audiences.
Key responsibilities:
- Introduce new visitors to the RSPB by working with the Visitor Experience Manager to create a range of new and exciting events. These new events will sit alongside our current programme of events and will enhance our visitor offer and drive footfall.
- Ensure relevant data is captured for all events to enable reporting and evaluation.
- Engage and communicate with diverse audiences, face to face, digitally and via social media.
- Ensure the reserve delivers events to the highest standards resulting in a high-quality visitor experience.
- Support the continued development of a team of volunteers to assist with event delivery.
- Ensure the reserve delivers a high quality, on brand visitor experience.
Essential skills, knowledge and experience:
- Computer Literate to include professional use of social media adhering to brand.
- Sound understanding of systems and procedures relevant to a commercial visitor operation.
- Working knowledge of visitor engagement techniques
- Excellent verbal and written communications skills.
- Proven ability to plan and prioritise workloads.
- A team player who can motivate and inspire people.
- Problem-solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Ability to maximise opportunities for visitor engagement and income generation.
- Able to build and maintain strong working relationships.
- Experience of delivering a high-quality visitor offer.
- Experience of managing and delivering against targets and KPI’s.
- Experience of analysing and interpreting data.
Desirable skills, knowledge and experience:
- Contribution to a successful visitor project or visitor attraction.
- Tourism/leisure related qualification, ideally at HND level or equivalent.
- Working knowledge of Equality, Diversity & Inclusion.
- Health and Safety in the workplace.
This role will require regular weekend and bank holiday working.
Closing date: 23:59, Monday 12th August 2024
We are looking to conduct interviews for this position from 26 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
We have an opportunity for a Customer Specialist Manager - Housing to join our team in Newbury.
It's a fixed term role until the end of September 2025 with a starting salary of £42,000 - £50,000 per year depending on experience.
We have a hybrid approach to work where you'll share your time between the office and home to ensure a positive work / life balance.
The role
As a Customer Specialist manager you'll be leading, motivating and empowering your team to deliver advice and outcomes to customers with complex housing issues. This will include all tenancy related matters including domestic abuse, anti-social behaviour, safeguarding, tenancy changes, fraud and rehousing.
You'll ensure that the team provide prompt responses, looking for first time resolutions and taking ownership of cases from end to end.
You'll actively engage and build strong relationships with key stakeholders including statutory agencies and Local Authorities. Working collaboratively with our other specialist teams, Customer Service Management Centre and Locality teams, you'll work towards delivering our Corporate Plan and Customer Vision.
What you'll need:
You'll need to demonstrate a high level of housing expertise, including knowledge around anti social behavior, safeguarding, tenancy and neighbourhood management and an understanding of legislation. Ideally, you'll have previous experience leading a specialist team.
You'll also have:
- Evidence of achieving excellent customer service outcomes in a complex environment
- Strong communication and listening skills
- Experience of coaching and managing a team, inspiring them and optimising performance
- Excellent stakeholder management experience, with an ability to engage with both internal and external colleagues
- The ability to use systems and data to assess impact and inform focused solutions
What we can offer you
As a member of the Customer Specialist Team you'll be part of a collaborative, motivated and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
1.Main purpose of role
To develop The Family Centre Deaf Children’s (FCDC) fundraising channels and secure income from grant funders and individual donors in order to sustain and develop the charity’s services and infrastructure, building strong relationships with key stakeholders and contributing to FCDC's overall strategic development, aims and operations.
The Development Officer is responsible for overseeing the development and implementation of our Fundraising Strategy 2024-2029 to support the charity’s continuous improvement, financial sustainability and future growth.
The post holder will be responsible for inspiring individual donations to the charity through local giving initiatives and further developing the charity’s existing income channels including:
· Community and events fundraising
· Individual giving
· Grants from Trusts and Foundations and other relevant grant income sources.
2.Duties and Responsibilities
2.1 General
· To champion FCDC’s vision, mission, ethos and values (internally and externally).
· To comply with all relevant charity and other legislation.
· To uphold and contribute to the updating of FCDC’s internal policies and codes of conduct.
· To contribute towards the delivery of the charity’s strategic, operational, and departmental plans.
· To develop and maintain good working relationships with FCDC staff members, Trustees, service users, volunteers and other key internal and external stakeholders.
2.2 Income generation from individuals
· Sustain and grow FCDC’s individual donor base and community fundraising in line with agreed income targets.
· Research and identify potential major donors.
· Work alongside the Centre Manager and Board of Trustees to develop relationships with potential donors.
· Work alongside FCDC’s Fundraising Working Group, Centre Manager and Events and Family Development Officer to develop and coordinate an annual calendar of community fundraising events.
· Develop local individual giving campaigns and social media appeals to secure individual donations.
· Ensure all fundraising activity is in keeping with the Fundraising Regulator’s Code of Fundraising Practice and is compliant with fundraising regulations.
· Ensure all fundraising activity is in keeping with FCDC’s mission, values, ethos and objectives.
· Ensure Gift Aid is claimed on all eligible donations and appropriate Gift Aid records are kept.
· Ensure our email opt-in and supporter subscriber lists are kept up to date.
2.3 Income generation from Trusts, Foundations and Statutory Agencies
· Maximise income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted income in line with agreed income targets.
· Build and manage relationships with Trusts and Foundations to secure grants of £5,000 or more.
· Research, contact, correspond and meet with funders (as and when required) to build relationships prior to submitting funding applications.
· Collaborate with the FCDC team across the organisation to create compelling fundraising proposals and produce high-quality applications, reports and budgets.
· To assume responsibility for a portfolio of current and potential grant funders to maintain, grow and/or revive their support for the charity.
· Develop a robust pipeline of charitable Trusts and Foundations to support FCDC’s services and activities.
· Maintain relationships with funders between applications to nurture positive relationships between them and FCDC.
· Work alongside the Centre Manager and Board of Trustees to develop partnerships and positive working relationships with current and potential grant funders.
2.4 Donor engagement and stewardship
· Working closely with FCDC’s Centre Manager and the Chair to develop a donor journey that encourages long term support from individuals.
· Process individual donations, including: recording donations, thanking supporters in a timely fashion and responding to ad hoc supporter queries.
· Contribute to and proofread fundraising appeals, marketing materials and FCDC digital content.
· Support existing and new supporters of the charity in their initiatives to raise funds for FCDC.
2.5 Funder and donor data management
· Ensure that all funders and individual donor contacts and activity are accurately recorded on our funder and donor database.
· Work alongside the Centre Manager to ensure that all personal data is gathered, held, and used in-line with relevant data protection regulations and FCDC’s Data Protection Policy.
· Accurately record Trusts, Foundations and other grant income data on FCDC’s financial ICT system.
· Compile and submit timely funder reports, working alongside the Centre Manager in checking monitoring data, proofreading reports and ensuring reports are uploaded to funder portals, as and when required.
2.6 Fundraising Strategy 2024-2029
· Oversee the development, implementation and monitoring of FCDC’s Fundraising Strategy 2024-2029, with specific focus on individual giving, community fundraising and Trusts and Foundations.
· Support the Chair and Centre Manager to set up a new Fundraising and Events Working Group (consisting of volunteers, service users, Trustees and staff), who will support and act as a sounding board for new fundraising initiatives and open doors to new income streams.
· Keep up-to-date with fundraising trends, opportunities and best practice and recommend changes in our funding strategies and annual fundraising action plans.
· Maximise income from new fundraising opportunities as and when they arise in the course of our work. For example: local sports group donations and company payroll giving.
2.7 Reporting
· Regularly report on fundraising outputs, outcomes and the impact of fundraising initiatives to staff, the Chair and the Board of Trustees.
· Contribute to funder monitoring activities and evaluation reports to ensure that FCDC meets its reporting obligations to funders.
2.8 Other
· Contribute to FCDC’s positive working culture, strategic direction and the future growth of FCDC by participating in team meetings, supporting other staff in their work and contributing ideas and feedback across the organisation.
· Ensure that key stakeholder enquiries, contact details and other relevant records are maintained and kept up-to-date.
· Undertake other reasonable duties and responsibilities which the Chair may request from time to time.
· Actively participate in the staff appraisal scheme and be committed to learning and development in line with the Charity’s aims and objectives.
· Manage and liaise with volunteers, service users and other stakeholders as necessary.
· In collaboration with the Centre Manager and other colleagues, you will help ensure our website is engaging and up-to-date.
PERSON SPECIFICATION
Experience
Essential
1. Experience of working in a fundraising role.
2. Experience of writing successful grant applications / proposals and reporting of successful bids.
3. Experience of developing and delivering successful online fundraising campaigns via social media or websites.
4. Experience of financial planning and budgeting.
5. Experience of using Microsoft Office.
Desirable
1. Experience of working with volunteers.
2. Experience of working for a small non-profit organisation.
3. Interest / experience of hearing loss and the D/deaf community.
Knowledge
Essential
1. Knowledge of where and how to access local and regional charity income streams, national fundraising opportunities, pathways, etc.
2. Knowledge of data protection and GDPR.
3. Knowledge of the Code of Fundraising Practice.
Desirable
1. Fundraising qualification.
2. Other relevant qualification that would be suitable for this role.
Skills and Abilities
Essential
1. Excellent communication, interpersonal, presentation and influencing skills, with the ability to build and maintain positive working relationships.
2. Excellent proposal writing, proofreading and editing skills.
3. Excellent organisational, prioritisation and administrative skills with the ability to work to strict deadlines.
4. Excellent attention to detail and accurate record keeping.
Personal Attributes and Other Requirements
Essential
1. Highly self-motivated and able to work on own initiative as well as part of a team.
2. Enthusiastic, pro-active and positive ‘can do’ attitude to work and willingness to learn new skills and support colleagues as needed.
The client requests no contact from agencies or media sales.